The Davenport Grand, Autograph Collection

Name: The Davenport Grand, Autograph Collection
Address: 333 West Spokane Falls Boulevard, Spokane, us

Location: 333 West Spokane Falls Boulevard, Spokane, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Indulge in the comfort of custom-made furniture and modern amenities in each spacious guest room at The Davenport Grand. Enjoy the convenience of a flat-screen TV, privacy curtains, and a marble walk-in shower for a truly relaxing stay.

Dining and Entertainment
Satisfy your cravings at the on-site restaurant and lounge, offering delectable dishes and refreshing cocktails. Unwind with a drink at the bar or savor a cup of espresso at the lobby's espresso bar. The perfect places to socialize and unwind after a busy day of exploring the city.

Convenient Location and Services
Connected to the Spokane Convention Center, our hotel offers a town car service and an airport shuttle for easy transportation. With nearby attractions, shops, and restaurants within walking distance, your stay at The Davenport Grand, Autograph Collection promises both convenience and luxury.

Important Information

Cribs are first come first serve and have no added cost. Rollaway beds are first come first serve and include a one time $25.00 delivery fee each.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
Coffee Shop on site
Fruits
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
CCTV outside property
24-hour security
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Fitness facilities (surcharge)
Internet access
Reception hall
Snow sports gear
Bicycle-friendly property
Electric bicycle charging station
Charcoal grill
Vegetarian menu options available
Bulk dispenser for toiletries
Paddle boating nearby

Rooms Available

King Room with Two King Beds and Roll-in Shower - Mobility Accessible

The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Refrigerator
Room, Multiple Beds

2 King Beds
473 sq feet

Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 55-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Raised toilet seat, bathroom grab bars, lever door handles, doorbell and phone notification, closed-captioned TV, low-height door lock, phone accessibility kit, wheelchair-accessible bathroom vanity, low-height view port in door, roll-in shower, hand-held showerhead, wheelchair accessible, wheelchair-width doorways, low-height electrical outlets in bathroom, visual fire alarm, accessible bathtub, and portable bathtub seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Suite, 1 King Bed with Sofa bed (Fireplace)

1 King Bed and 1 Double Sofa Bed
900 sq feet

Layout - 2 bedrooms, living room, and sitting area
Relax - Fireplace
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 55-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Pillowtop bed, Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, twin sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height door lock, height-adjustable showerhead, wheelchair-width doorways, roll-in shower, raised toilet seat, bathroom grab bars, closed-captioned TV, wheelchair-accessible bathroom vanity, portable bathtub seat, accessible bathtub, low-height electrical outlets in bathroom, low-height view port in door, lever door handles, and wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Fireplace
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Suite, 1 King Bed with Sofa bed, Fireplace (Mobility Accessible, Tub)

1 King Bed and 1 Double Sofa Bed
900 sq feet

Layout - 2 bedrooms
Relax - Fireplace
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 55-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, twin sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height door lock, grab bar in shower, lever door handles, wheelchair-accessible bathroom vanity, wheelchair-width doorways, closed-captioned TV, roll-in shower, low-height view port in door, accessible bathtub, height-adjustable showerhead, low-height electrical outlets in bathroom, portable bathtub seat, wheelchair accessible, and raised toilet seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Fireplace
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Junior Suite, 1 King Bed, Fireplace (Mobility Accessible, Roll-In Shower)

1 King Bed
530 sq feet

Layout - Bedroom
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 55-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height door lock, grab bar in shower, lever door handles, wheelchair-accessible bathroom vanity, wheelchair-width doorways, closed-captioned TV, roll-in shower, low-height view port in door, accessible bathtub, height-adjustable showerhead, low-height electrical outlets in bathroom, portable bathtub seat, wheelchair accessible, and raised toilet seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Junior Suite, 1 King Bed (Fireplace)

1 King Bed
530 sq feet

Layout - Bedroom
Relax - Fireplace
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 55-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height door lock, height-adjustable showerhead, wheelchair-width doorways, roll-in shower, raised toilet seat, bathroom grab bars, closed-captioned TV, wheelchair-accessible bathroom vanity, portable bathtub seat, accessible bathtub, low-height electrical outlets in bathroom, low-height view port in door, lever door handles, and wheelchair accessible
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Fireplace
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Separate bathtub and shower
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

2 King Beds
473 sq feet

Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access
Entertainment - 55-inch LCD TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height door lock, grab bar in shower, lever door handles, wheelchair-accessible bathroom vanity, wheelchair-width doorways, closed-captioned TV, roll-in shower, low-height view port in door, accessible bathtub, height-adjustable showerhead, low-height electrical outlets in bathroom, portable bathtub seat, wheelchair accessible, and raised toilet seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Room service
- Blackout drapes/curtains
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Junior King Suite with Fireplace and Roll-in Shower - Mobility Accessible

Max Occupancy: 2 (2 Adults)
- Refrigerator
One King Bed

Featuring custom-made furniture, this spacious room features a flat-screen cable TV, privacy curtains, and an private bathroom with a marble walk-in shower.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
Two King Beds

Featuring custom-made furniture, this spacious room features a flat-screen cable TV, privacy curtains, and an private bathroom with a marble walk-in shower

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
Penthouse King Suite with Fireplace and Adapted Tub - Mobility Accessible

The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Refrigerator
- Adapted bath
King Room with Roll-in Shower - Mobility Accessible

The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Refrigerator
Junior Suite

Featuring custom-made furniture, this spacious suite features a flat-screen cable TV, privacy curtains, and an private bathroom with a marble walk-in shower. Extras include a separate living area.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
Penthouse Suite

Featuring custom-made furniture, this spacious suite features a flat-screen cable TV, privacy curtains, and an private bathroom with a marble walk-in shower. Extras include a separate living area with a sofa.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector

Guest Reviews

Hongyu (9/5): -
Wyatt (1/5): -
Sandra (8/5): It was okay, very comfortable, but it lacked in the areas I suggested. - Very comfortable bed It was next to impossible to get ordinary cable TV programing. It was obvious that the intent was to manipulate people into opting for programing that generated payments, This was not only annoying, but it also seemed deliberately deceptive. There were no materials in the room to sugggest local attractions or places to eat etc. I was surprised that there was no airport shuttle service which used to be standard in even mid range hotels.
Samantha (10/5): Wonderful stay and location to downtown, this is truly a gem of a location in Spokane. - Great room and view! NA
Paez (10/5): -
Akbal (10/5): -
Edison (10/5): -
Harvin (9/5): -
Roshell (10/5): -
Kimarie (10/5): -
Jessica (3/5): We paid $425.00 and the room was dirty - Location The room was gross, dust on everything and the floors were filthy
Thomas (9/5): Comfortable night in with very good room service - Cleanliness Not enough blankets provided
James (10/5): -
kulnomad (8/5): -
Robert (9/5): Davenport properties never disappoint. - The room was quite spacious with a large shower, and an extremely comfortable bed. The room was extremely quiet. We had a late dinner at the bar after an event, and we were pleasantly surprised at how delicious our meals were. Absolutely nothing.
Ramona (8/5): -
Kylee (8/5): - The room smelled of Weed upon walking in.
Yvette (9/5): -
Hallie (10/5): It was a really nice and short stay, staff was great, and the room was spectacular!! - I liked the luxury feel of the whole space The traffic to get into the area was terrible
Tasha (10/5): -
Caren (10/5): Comfortable - Clean, spacious rooms and close to convention center Nothing
Ume (9/5): - Room service could not handle full occupancy orders. Very disappointed that we came back to our room late night after a full day of tournament games, relying on dinner ordered to our room, and the kitchen had been closed due to too many orders. For the price and caliber of the hotel, this was surprising and outrageous.
Lynn (9/5): -
Cassandra (10/5): -
Cassandra (8/5): Perfect spot for any downtown activities. - Great location. One of our favorite places to stay when we come to Spokane. The rooms and bathrooms are large and comfortable. Plus great water pressure in the showers which is hard to find these days. The lobby always looks crowded but the 6 elevators make it so you’re never waiting. I workout in the mornings and like to shower the city off before bed in the evening. I called for more towels but they never came.
Kyambikwa (10/5): -
Riley (10/5): Very nice room in a great hotel. Would stay here again. - Super nice room. Loved the robes. Bed was comfortable. only had a few towels. When we requested more the ones they brought us were pretty ragged and frayed. Not a huge deal to me but also not something you'd expect to see in a $300 room.
kylepT7930DJ (2/5): Herding cows through the barn.... - Here is the email I sent six days ago and have not received a response.... Dear Team, I have spent 20 years working in the hospitality industry. In those two decades, I have learned to let a lot slide. I’ve rolled my eyes at dirty floors, choked down subpar meals, and overlooked incompetence because I understand that things happen. But my recent stay at The Davenport Grand has left me with a singular, undeniable conclusion: this is one of the nastiest hotels I have ever had the misfortune of staying in. Let me paint you a picture. The floor of my hallway looked as though someone had dumped gallons of milk and simply left it to fester. Room service trays littered the corridors for days. A broken coffee machine sat out abandoned, a monument to neglect. The men’s public restroom stalls were smeared with brown streaks—boogers? feces? I shouldn’t have to wonder. The parking garage garbage overflowed for days, untouched by anyone who might care. The employees, with the exception of the evening valet who greeted me upon arrival, were incompetent at every level. Upon checking in, I was informed that I needed to pay additional money to secure my room, despite it being prepaid by my employer as part of a conference. After some back-and-forth with the desk clerk and the pm supervisor, I authorized a $50 charge on my personal card to move things along, with the understanding that my employer would send the required documentation the next morning. They did. But the issues didn’t stop there. I was served a cold lump of oatmeal with a rock of brown sugar and dried-out fruit at the restaurant. I choked it down and paid the $20 tab. For dinner, I watched bartenders touch the beer tap to my glass. I ate fried chicken tenders and fries cooked in oil long overdue for a change. Also, through the week I nibbled stale pastries, limp fruit, and cold bacon from the breakfast buffet. I didn’t say a word. I don’t work for you. I was out of hand soap and shower wash in my room, I didn’t ask for a refill. I just rolled my eyes and moved on. The real debacle began at checkout. The desk clerk did a dismal job explaining my charges, so I took a receipt to review later. That’s when I noticed my personal card had been charged for various amenities beyond the authorized $50. I returned to the desk and asked for a supervisor. Jessica attempted to explain, citing unresolved documentation issues from my employer. She assured me she’d handle it, and I went to my conference sessions. She left me a voicemail saying it was resolved, so I stopped by the front desk to get an updated receipt and confirm the refund. Here’s where it gets personal. I probably make less money than your desk agents. I am not one of your preferred demographic customers. That $91+ wasn’t pocket change—it was my gas money to get home, 10 hours away. The desk agent gave me the standard “up to five business days, depending on your bank” drivel. I told him it was unacceptable and asked for Jessica. She was in a meeting and wouldn’t be back for an hour. I asked for another supervisor. None were available. Eventually, a short, gray-haired woman "from the executive team" emerged from the back— I don't mean any disrespect but she didn’t bother to introduce herself. She threw the new night auditor under the bus, claiming he shouldn’t have charged me (also that the card was charged PRIOR to checkout). She suggested accounting might do something or offer compensation, but only Jessica could handle that. I called and left a message for Jessica. I left another for the front desk agent to ask Jessica to call me. I followed up again, and again throughout the day. Jessica was in a lot of hour-long meetings that day. I still haven’t received a call back. I am a Bonvoy member. Was I treated as a guest? No. I was one of the cattle herded through your hotel while you squeezed my teat for cash. We have reached the straw that broke the camel’s back. I don’t expect much from your response—I’ve seen how you operate. But I wanted you to know exactly how thoroughly you failed me. I will also be sharing my experience on the various review sites.
Cliff (8/5): -
Dwight (5/5): Meh - Good location Good food Not very clean.Room service never came to change out towels and make beds up.toilet paper holder was broken.
Justin (10/5): -
Aaron (7/5): Great stay would be happy to stay again - The property was really nice, the bed and furniture was great the room was layout well and overall was exactly what I wanted. The bath tub had wax drops dried around the edges and there was hair in multiple places in the tub which I had to clean myself. Also the trash had no liners in it
Marta (10/5): - Everything
Ty (9/5): -
Bryce (10/5): -
Julia (10/5): - The penthouse was perfect. There are fees for WiFi usage
Jodi (8/5): -
Gretchen (9/5): -
Michael (1/5): - Mold. Leaky window. Clouded view because of moisture inside the window. Stayed in the penthouse suite but was nowhere near a high end experience
Erves (8/5): - Like hotels
Renfrow (10/5): Great quite relaxing and romantic - Great location Everything is goog
Miron (10/5): - I liked the details that the hotel included in the decor. Nothing negative on this trip in my opinion!
Brock (10/5): -
C (5/5): - Couldn't connect my device to the in room tv, cards were not programmed correctly and didn't work, ice machine was out of service, no answer at the front desk after several attempts and I charged my account for parking I didn't use.
Jacq (10/5): - Downtown close to comedy club
Sophia (5/5): - Nice atmosphere Staff was not very professional, overpriced
Gina (10/5): I only stay at this hotel and always enjoy it. I stay 1-2 times a month. - The bed and sheets are beyond comfy. I usually stay on the upper floors to avoid hearing loud traffic. I don't like having to pay for parking...but it is what it is.
John (10/5): -
Kevin (10/5): -
Peter (8/5): - N/A N/A
Karen (10/5): - front staff very helpful at check-in. property very clean
Brad (4/5): If the stuff I mentioned was not there. It would have been a nice stay. At best a high 3 - The staff was friendly and helpful The parking was said to be 7$ when I asked for the cost. bill was 35 they parked 1 time in underground on property. Breakfast buffet was 23$???? More expensive than anything on the restaurant menu. I booked a suit, they put me in the wheel chair accessible one. Not the most romantic. The mirror at the bed had body prints on it when we arrived.
Riley (9/5): - Love the facility and location. Was disappointed that Table 13 was closed. Also, we didn't have housekeeping come after the first night but when she knocked on our door the 2nd morning, I asked her to give us 20 minutes to get out. She said ok. I also stopped at the front desk when we were leaving for the day and requested the service. She never came. We had to ask the front desk for towels, coffee, coffee cups, tissue, etc. They were accommodating and also credited us $25 but that situation was disappointing.
Beverly (10/5): -
Gladys (9/5): I loved everything about it! I will definitely be back! - Room was clean and comfortable The room's location was perfect for me. The staff were excellent (all round) The fact that you helped me honor my late son's birthday with some cake at no cost...(which was delicious).....I am eternally grateful....forever grateful. There was no shower gel, thank God I had some ;-) May be have some mini toothpaste somewhere in the room ;-)
Tina (10/5): - Dinner was excellent Coffee shop did not open
Susan (10/5): Glamorous for Spokane - This is a very glamorous hotel right next to a lot of Spokane's major attractions. We stayed one night passing through. It was a little more expensive but we didn't have a lot of options as we booked late. Everything was clean and we even had a view of the town. Staff were very friendly! The pillows were too flat for my preference.
Abinash (2/5): Avoid this hotel .. there are bunch of hidden charges on top of the room tariff - It was clean and checkin was smooth. They charged USD 30 for overnight parking ..another USD 30 because my kid watched some movie on the TV for an hour … which was pathetic… what was the use of that TV in that room
Alexander (10/5): -
Kristin (10/5): -
Britnie (10/5): -
ERIC (6/5): -
Anna (7/5): -
Pierre (10/5): -
Wertz (10/5): -
Budd (6/5): -
Edward (8/5): Okay, but not what I expected. - What you didn’t tell me was that there are 4 different properties here and my room was not at the historic Davenport but at the Grand
Melissa (8/5): Great location and comfortable beds - Location Dusty room on the wood by ceiling.. lots of cobwebs. At checkin- I had to ask about a few things like the parking garage and $10 for food credit. I only knew because I heard the girl next to us going into great detail about parking garage details and food credit at the property.
Benjamin (10/5): -
Janet (9/5): -
Ashlee (10/5): -
Michelle (2/5): Very displeased - The breakfast was good No one collected our leftover breakfast tray for 24 hours! The parking garage was and additional. 28.00 PER NIGHT! What a scam!!! Street parking is just as expensive! They should have just listed the room Price to include the expensive parking!!! Which the night crew forgot to give me the ticket to use is to get in n out the next day so it all went on my credit card…in addition to what I was charged!
Caidyn (8/5): -
Lois (10/5): -
Chelsey (10/5): -
Jim (9/5): -
Barb (10/5): - Location was perfect and thr rooms were extremely large. /
Barb (10/5): - Rooms are very large and clean. Bed was really comfortable. And and a 2 minute walk to the comedy club.
Jason (10/5): Modern luxury at an affordable price - The room was fantastic, the bed and pillows were super comfortable Excellent!!
Tea (3/5): The rooms were nice, but would not stay here again. - The rooms were very spacious and comfortable. The breakfast situation was terrible. We paid for breakfast to be included, but that meant we received a voucher that could only be used for dine-in. However, the line to sit down and eat breakfast was an hour long, and we had to wait over an hour more for the food. When we asked if we could take away instead of waiting for that long with our small child, they were completely inflexible. We arrived at the hotel an hour early and tried to check in. The room was ready, but the hotel wanted to charge us to check in early for that hour. It was excessive and made us feel unwelcome.
Andrey (3/5): - Good location Very bad breakfast, the line for breakfast is 45 minutes, there was no cleaning in the room for two days
plindholdt (2/5): Meals We Could Not Finish - Hands down worst dining experience of 2025 in Spokane. My family of five was celebrating a college graduation. Food took 40 minutes to arrive, no one could finish their meals, and it cost $100 more than our family spent at Wild Sage the week before. The beef was fatty and gristly, one fish dish overdone and the other overdone, etc. Dr. Paul Lindholdt plindholdt@ewu.edu
Craig (10/5): -
Blaine (8/5): -
Hanna Hoover (9/5): - The location was perfect. The room was beautiful and clean. The beds were incredibly comfortable.
mitcht2019 (10/5): Our favorite hotel in Spokane - We visit Spokane often and this is our preferred hotel. Great location, friendly staff, and spacious rooms. We often show up very late or early and the team there is always very accommodating. We will stay here again!
Ali (9/5): - The trash cans had no bags in them. The red chairs seemed more for looks rather than to sit in and enjoy.
Karin (10/5): -
SusanRTMV (8/5): Spacious Rooms with King Beds! - This is a nice hotel. They could use more staff (especially at check-in), but the overall experience was pleasant. We were in town for a dance competition and we were initially a little put off by the list of “rules” they gave us at check-in; however, it ended up being no big deal. The rooms are quite spacious WITH KING BEDS, which is priceless when traveling with a family. When we needed extra towels, etc., those were delivered quickly and everyone at the hotel was quite friendly. The skybridge to the convention center (where our dance competition was being held), made the location very convenient.
Jane (9/5): - Comfort and location Expensive parking
Ryszard (3/5): no value for the money - location was good expected nicer facility for the money, room looking into the parking garage so immediately had to lower the shade, you could smell deodorant from the carpet, the bar area dirty, side table and menu sticky from spilled drinks so I mentioned this to the waitress and the answer was " because people were sitting here all day long " and wiped the table but the laminated menu still remained sticky, main restaurant was not open took uber to historic Davenport hotel which I thought was the hotel we booked, didn't know there are three Davenport hotels
Reed (1/5): -
615jaceyb (10/5): Helpful and quick - I have been coming here for over 1 year now, and I have to say for as busy as they were tonight, I had one of the best experiences.
Steven D (10/5): Excellence, all around. - Location was perfect: central to family, close to event we were attending, easy access to and from the interstate, and many places to eat. It wasn’t free. But seriously, nothing.
Zach (4/5): Awesome Hotel/Thin walls - We had an excellent stay until the neighbors got home and had sex all night moaning extremely loud for like 1am til 5am we called downstairs twice they said they would contact them. But the moaning went on its a hard thing to explain we had my 9 yr. Old daughter and her 2 cousins from Spokane 10 yr old girls staying over us as adults trying to figure something to say on behalf of the Gal screaming like a dying seal lol all night. Beautiful room although, Large, Comfy would definitly stay again Moaning all night from neighbors and trying to explain to 9 and 10 year olds what the hecks going on lol
Shane (9/5): I had a nice comfortable stay. - I liked the friendly staff. Parking price is high with the taxes etc. The people in the room next door woke me up because they were fighting at 3am on Friday night.
Anna (5/5): Room didnt meet the expectation - Lobby was neat, staff was nice. Room had old food in the fridge which made the whole room smell. Old Chinese food, had to stick it outside the door like in Vegas just to get the smell out. Found quite a bit of other trash. Wasn't happy about it.Didnt like that that didnt have access to the Terrace area at all or time frame as to when it would be open either. Directions to anything anywhere, parking nor any events or access to anything was super not user friendly even for people who are internet savvy and in there 30s. Imagine how anyone older would have felt. No description on how to use the elevators or anything. Very confusing location.
manaji (7/5): Will ask for a quieter room on the end of the hallway or away from known groups - Location great. No pool or sauna, but close to riverwalk. They do have a Level 1 EV charger Be wary as the phone prompt asks for booking for 10 or more rooms. That was the worst night sleep I’ve had since college in the dorms. Called security (who did come) but craziness till 430 am.
Kathleen (9/5): -
888cherieg (10/5): So good, Eat here!!! Great value - Donna my server was awesome and she reccomended the vegetarian omlette brekfast. It was fluffy and so good, heirloom tomatoes, spinach, asparagus and Swiss cheese. It came with crispy seasoned potato bites with cooked red onions, green and red peppers and a side of toast. The coffee was good and strong just how I like it! The serving size was large, I could have split it! But totally ate more because it was that good. Perfectly cooked, veggies slightly al dented and everything arrived quickly and piping hot. Thank you Donna and Chef Jacob. Also Becca very nice