Jasmine Palace Resort
Location: Km 18 - Sahl Hasheesh Road, Hurghada, eg
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Amenities and Stunning Views
Jasmine Palace Resort in Hurghada offers 7 outdoor pools, a private beach, and rooms with balconies overlooking the pool or garden. Each room is equipped with modern comforts like a flat-screen TV and a minibar.
Culinary Delights and Entertainment
Indulge in a culinary journey at the resort's 5 restaurants serving local and international cuisines. Unwind at the 6 bars offering a variety of beverages while enjoying evening entertainment.
Recreation and Relaxation
Guests can stay active with billiards and water sports or opt for a relaxing massage. With Hurghada International Airport just 12 km away and free parking on-site, your getaway at Jasmine Palace Resort awaits!
Important Information
Room rates on [31 December] include a gala dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Currency exchange
- Darts
- Hammam
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Evening entertainment
- Baby safety gates
- Public Bath
- Entertainment staff
- Outdoor furniture
- Fruits
- Shallow end
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
- Aerobics
- ATM/banking
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Horse riding nearby
- Swimming nearby
- Water sports equipment
- Water tubing nearby
- Beach club nearby (surcharge)
- Beach toys
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double or Twin Room with Pool View
The spacious twin/double room features air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Superior Room, Garden View
1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
355-sq-foot soundproofed room, balcony with garden views
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, single sofa bed, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Family Room Pool View
1 King Bed and 2 Twin Beds
700-sq-foot soundproofed room, balcony with pool views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, single sofa bed, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Max Occupancy: 5 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deep Blue Dive Experience
1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
355-sq-foot soundproofed room, balcony with pool views
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, single sofa bed, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Standard Room, Pool View
1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
355-sq-foot soundproofed room, balcony with pool views
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, single sofa bed, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
-
Superior Double or Twin Room
The spacious twin/double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Superior Double or Twin Room with Sea View
The spacious twin/double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Standard Family Room with Garden View
The spacious family room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath or a shower. Designed as One large bed room interconnected with One twin beds room & Two Terrace.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Standard Family with Pool View
This family room provides a pool with a view. The spacious family room offers air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom featuring a bath or a shower. Designed as One large bed room interconnected with One twin beds room & Two Terrace.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Family Room with Sea View
The spacious family room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath or a shower. Designed as One large bed room interconnected with One twin beds room & Two Terrace.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Standard Double or Twin Room with Garden View
The spacious twin room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Double Room with Sea View
The spacious double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Deluxe Double or Twin Room with Pool View
The spacious twin/double room offers air conditioning, a mini-bar, a terrace with pool views as well as a private bathroom featuring a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Deluxe Honeymoon Package
The spacious double room features air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
-
Deep Blue Dove Experience - Free dove, Bubble Makers PADI Course & more
The spacious twin/double room features air conditioning, a mini-bar, a terrace with pool views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
-
Spa Serenity Package- Free Massage, Full Turkish Bath Experience & More
The spacious twin/double room offers air conditioning, a mini-bar, a terrace with pool views as well as a private bathroom boasting a bath.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- V8867EEpeterd (6/5): Sadly not great - For a five star hotel, the rooms were very dated however they were a clean. The swimming pools were very cold . The exterior looked amazing well kept gardens. The food in my opinion was not that great. They obviously cater for many different nationalities however, we struggled to find a decent meal instead we were picking little bits the last two days my wife and I had real upset stomachs we both had a salad on that particular night in the on-site Indian restaurant would not recommend. The staff in the hotel were amazing. They can't do enough for you very friendly. I've been lucky enough to travel to various countries, but for me, the food offered was not that great very disappointing, the pastries and the bakery were fantastic. I just feel with the rest of the food they made it very complicated. Not sure if that makes sense. Just feel there was far too much choice and not all good choices..
- heyshamAnnie (8/5): Lovely hotel - Stayed here as a group of 4 adults, place was lovely and tidy. Animation team had you up doing activities all the time. Food was nice and hot. Entertainment was plenty. Nice ice cold drinks.
- brionyu2020 (8/5): Very friendly staff, beautiful hotel, great price! - Positives: Shout out to great staff: Rania (my habidi!) & Bahd - Active pool bar. Isa, Mo & Paul- animation team. Abdelrahman - restaurant Aurora! Egyptian restaurant Om Ali on the beach is the best non buffet restaurant available! Beautiful setting and great quality food! Beach setting is romantic. Rasta Pasta poolside restaurant is great food also! Highly recomend above Mamma Mia restaurant! Mexican restaurant Agave was our 3rd fave non buffet restaurant, which also has a really nice outdoor space with a bar for chilled evenings. Aurora buffet restaurant was closest to us and highly recomend as it isn't as busy as main Dunes restaurant. Active Pool was our favourite; music played between 1000-1600 plus activities such as Aqua Gym/ aqua zumba which i loved! Wave pool was great fun! Red flags available at towel station - get one each day to stop vendors interrupting you (it's typical Egyptian culture so get used to the hassling for money/sales if you leave the resort). Spa massage was lovely! Shabidi was brilliant! Knocked down price to £60 - Always haggle! (Though I hate it personally and thankfully partner did it) Cleaner did really cool towel animals left for us! Room was clean and good size. Great size bathroom. 4 bottles of water provided daily was a big plus! Check in easy and smooth. For excursions you can 24hrs in advance request lunch bag which was good! Late Check out late fee was £30 for 6pm. All inclusive drinks were fine, cocktail range nice. Buffet food fine - good mix for everyone just ALOT of oil used. App is brilliant so definitly download! Beach is on its doorstep and a nice relaxing beach with snorkeling areas Negatives: Chinese restaurant despite positive reviews we found the worst! Noodles weren't even cooked! Super oiley food. Not good! Evening entertainment theatre was poor space, it needs a bar within and seats with tables to be more accommodating and friendly. We went for a couple of the evenings but set up wasn't for us. One day we didn't tip the cleaner, we didn't get loo roll topped up - we appreciate tipping is Egyptian culture but also some tasks are just general jobs. Indoor taxi rep - didn't speak any English or German and although advertises flat rate costs, will not confirm costs to you which then means you have to haggle with taxi driver.
- kodya (10/5): Unexpected hotel gardens and service - What a fab time we had at this hotel .as an older couple we travel less ,for obvious reasons (illness and less mobility) I booked this hotel in Jan was worried cos it is such a large complex ,would we navigate the place etc ?? Also found out just before we flew that the hotel had building work going on ,tried to book another hotel to no avail .needn't have worried ,didn't bother us at all . The staff at this hotel are well picked for there incredible customer service.every pool (5) has it's own snack and drinks bar .the beach also Loads going on ,foam party ,aerobics ,inflatables for the kids ,so never bored Entertainment could do with an upgrade the staff done there best The gardeners do a fantastic job ,they are so well presented .a credit to the jasmine . All the pool staff also do their jobs so well ,very very clean and inviting. The rooms are good too ,ours faced the wave pool so we're able to open doors and sit on patio .bird watching was interesting,so many at the hotel in spite of it being so busy .liked that as gardeners were trimming small hedges ,the swallows swooping down for the insects that were disturbed by the hedge trimmers .also saw a sparrow hawk and lots of others .interesting . The beach is well organised,lots of sunbeds with comfy mattress .great staff organising the towels that are large and plentiful .(Also soft) . Only visited 2of the restaurants as my palate is not adventurous, disappointed no bacon( know it's a Muslim country ) but hey we are tourists .we expect theese things .let me point out that I did not starve .always loads of salads,breads etc .always well presented staff impeccable Thank you for a lovely stay jasmine palace Forgot to say about the room men who do s great job entertaining us with their skills on towel animals .also loads of Loos dotted around the hotel,so well thought out ( the design) .of the hotel .
- K7531XZalexb (10/5): Nice Hotel to make holiday - First at all. The hotel is very god to make a relax holliday. The location in the city is a little bit outside but a ride with a Taxi to te Center can be realised in 20minutes. The staff were always friendly and courteous. Most notably Mohammed Jama for the very good service and the happyness all day he make realy god drinks and make us a very good time at the beach and in the Dunes Bar too, Badr he know us and bring every day we sit on the pool the drinks we ever drink without questions, Achmed in the Aurora his quickly service and his happyness all day and his jokes with kids, Ali at Dunes Restaurant and the wohle Staff at the Beach Bar. We hope we can see all the guys next year in the hotel. The Lifeguard at the Adultpool and the Kidspool/Aktivepool/Beach makes us every time a good feeling and good time too. Our housekeeping was everytime great. He makes a good Job. Everytime we hab a little thing in the room he was there an he fixed it quickly. I hope you do they keep the staff forever. About the hotel: The hotel is very nice. We stay the second time here and we enjoy to come back next year. Maybe on little places on the walkaways are the floor is brocken and locks maybe not good. But that is not a big problem.
- darenl179 (10/5): Jasmine palace hotel - Me and my girlfriend had a great holiday here, hotel is right on the beach and our room was spotless.the staff are so friendly, we ate in the smaller restaurant each night (the waiter that served us all week was great -he remembered what we both liked to drink and had drinks ready his name is albedo sharif. Pool waiters were also good, my only negative is the pools could be a little warmer 😀 (but ok once your in) Cheers for a great holiday
- flo762018 (6/5): Disappointing! - We arrived to a great welcome at reception. Our family room was spacious, clean with tea, coffee and drinking water. The gardens a beautiful and well looked after. The pool area is clean with plenty sun loungers. Unfortunately the food and drinks were horrendous very little to eat in the buffet restaurant as the food was strange concoctions (burger casserole for breakfast?), the drinks were very poor quality and undrinkable! We ended up using the taxi service (which is excellent €10 return to the mall) to get food like pizza etc. we will not return to this hotel.
- Cyberdesk (9/5): -
- G5021RUsuen (10/5): Fabulous stay - Fab staff all way through the hotel even down to the gardeners who do a fab job. Ahmed on thr reception will go above & beyond to help you .i stayed jan up until feb .i was very sceptical at 1st being a rixos sort of lady .i have mobility issue & the staff was brilliant with me. the room was cleaned daily to a high standard. The food was quite good something for every one .enjoyed that much will be back booked now for xmas .thank eveyone at the jasmin palace for making my stay good xx
- Ahmed (8/5): -
- radekr723 (10/5): Family vacation - I m from Poland and i like this place
- bddbbdbs (10/5): Good hotel - Nice food and good hotel………….
- Gracieburgess (10/5): Lovely hotel - Brilliant hotel, lovely staff, everyone is so friendly. Special shoutout to the entertainment team especially Leoni very welcoming. Would definitely recommend!!
- alexsF4265HB (10/5): We recommend it - Brilliant entertainment Leoni is good. The rum here is great. We are happy here. And it’s very clean
- bethanydV5151ES (10/5): Family holiday/vacation - Absolutely amazing! Beautiful area and lovely generous staff. Great entertainment and loads of great shows. Had lots of fun and really enjoyed my stay👍🏼
- emmarC8252IV (4/5): A real mix of highs and lows! - The hotel — while it looked great from the outside and was generally clean, the food was a huge disappointment. Honestly, it was quite devastating given how much that impacts a holiday. To make matters worse, a lot of basic things you’d expect to be included came at an extra cost — fresh juice, iced coffee, prosecco. And unless you were buying from the juice bar, the cocktails were awful. Most staff weren’t particularly helpful, which added to the frustration. The entertainment team were friendly but the entertainment itself was pretty poor! The excursions completely saved the trip. We visited Orange Bay, Magawish, and went on a safari tour — all of which were fab and worth every penny. These were the highlight. Because the hotel food was so BAD, we ended up heading out to the marina using Idrive. It was much cheaper than expected, and the drivers were always friendly, which made getting around easy. The marina itself was a great find. We even had a tomahawk steak at Las Vegas for just £15. Lucas Bar was another standout — perfect for a properly cold pint, something the hotel never quite managed. We were a bit hesitant about venturing out at first, but in hindsight, we really wish we’d done it sooner. It would have made a big difference to the overall experience.
- Wiam (6/5): -
- Lew-Lew123 (10/5): We love jasmine palace! - Absolutely wonderful staff, and wonderful hotel people and experiences! Service is wonderful and always been with a smile! The entertainment staff are great and always loved interacting with Leoni! She’s very sweet kind and always makes sure people are having a great time and are well looked after and entertained!
- Z2372PVgarys (4/5): Bad - Hotel rooms very outdated and poor, room stinks of sewage coming from the toilet, shower didn’t have hot water for 3 of the days and the fridge was broken for 4 days also. Food was awful! DO NOT EAT AT ALACARTE RESTAURANTS! Even worse! Outside grounds are very nice though! Really good pools, lifeguards and all staff are very nice, except from reception staff who are rude and unhelpful. Been to Egypt 4 times now, there is much better hotels than this one, wouldn’t recommend!
- NINON (7/5): Bon séjour, hotel correct - Hotel joli et les piscines La wifi qui se déconnecte souvent, La nourriture moyenne. 2 jours pour récupérer mon bon pour un massage compris ds ma réservation. Le balai n'était pas passé tout les jours. Chambre 3334 en face de la piscine animé ( bruyant pour les enfants)
- najette (6/5): -
- Y2900TJmarkg (10/5): Jasmine palace - Food and drinks excellent and service great from food and beverage to animation
- hannahmZ5117PZ (10/5): Great place! - Wonderful staff! Amazing place! Plenty to do and eat!
- milgedasj (6/5): Overall - They have snorkel area, with a big rif, but noone said you can't swim there, so pointless benefit. Other things is quite good for the price you pay.
- Kimberley1984_11 (8/5): Pleasant holiday. - Just back from 14 days at Jasmine. Rooms. We had the superior with a pool view (Wave Pool) it was very spacious and very clean. Our cleaner did a brilliant job every day and the towel art was great. Restaurants. We did all the A La Cartes and found that The Egyptian and the Chinese were our favourites. The Meat at the Egyptian is amazing, we also paid to have a dining experience on the beach and again it was beautiful but far too much food for the two of us. We ate at the buffet restaurants only twice so can't really comment on those but we did not think much of the Orange juice, in other 5 star restaurants it has always been fresh orange but it was OK as we just bought it from the Juice Bar and those were amazing. Pools. Only went to main pool as the Active one was too noisy but never ever had a problem getting a bed. Beach. Get a red flag from the beach towel centre if you do not want to be bothered with sales reps. Bars. Wave Bar (Ahmed and Mustaffa are lovely and always brought our drinks to the table) The Beach bar we would usually spend time at each day between 10 and 12, Mohammad is a really nice man and again he brought our drinks to the table. I think his name is Hamesh?? He organises the food dining experiences (extra charge) here as this bar turns into the Om Ali at night time. We tried several times to go to the VIP Bar but it was never manned. Reception. Very swift during check in and check out but the two times I asked for assistance the person behind the desk was not very helpful. First when I asked for assistance with the ATM and the second time I had left my Beach Shoes but the man behind the desk said if it was over a day then I was far too late to check lost property. I asked if they disposed of things after 24 hours but he just smiled. Tips. We tipped on average about £4 a day and believe me it makes all the difference to your experience and to them. Shops. The man in the onsite shop changes his costs depending on the day. Overall the hotel was lovely and the grounds are beautiful. Sadly I did get Tourist Tummy at the beginning of our second week and I still have it now. We were so careful in everything we did so I think I was just unlucky. Mohammad at the Dunes restaurant is a real star. He was usually on in the mornings and did the terrace. Lovely and kind man.
- Vincenzo (9/5): Ottimo villaggio completo di tutto - Struttura bella servizi abbastanza buoni , personale gentilissimo alla reception meno . Unico nota negativa il cibo da italiano tantissime difficoltà . Mare stupendo !
- GoPlaces25783363263 (4/5): Pushy reps and bad trips - The hotel was more a 3.5 (/4)* than 5! What spoiled my whole holiday was the services the hotel offer. This trip was a disaster, one of the hotel reps Hani was pressuring me to buy the trip with his friend with the curly hair. We met over by the diving centre and every time he saw me on the beach i wanted to avoid him but he kept on asking over and over again to buy and putting so much pressure on me. I eventually booked the luxor and magic island trip. He promised me a well organised and enjoyable trip. I paid good money to have fun but we did not enjoy at all as the trip was disorganised and very bad. I wish I didnt book as I feel I wasted my money. I think everyone should be weary of this guy. Hani wears a blue shirt and works over at the diving centre, usually with his friend with the curly hair. Please avoid them both
- Gazza290777 (10/5): Fantastic Family Holiday! - Well that's us come to the end of our 10 days in Jasmine so I'll leave my honest review. Starting off with our private transfer from Hurghada Airport to the hotel, arranged by Sara Mohamed. It was perfect, great quick way to arrive. Reception staff upon checking in were happy and helpful. We had 2 separate rooms being a family of 5, but they put us very close together. Superior rooms were clean and everything worked, they were cleaned every day, we had no complaints there, fresh bottles water in abundance were put in our fridges daily, not that we used much as we drank squash and water from the pool bars most days. The grounds are immaculate and the pools are cleaned daily, they also change the pool filters throughout the day. The main activity pool was heated and the others were only slightly cooler. We spent most of our time by the activity pool. There are lots of activities put on each day throughout the day, but we didn't take part in that many as we were happy sunbathing and playing with the kids in the pool. Evening entertainment started about 2030hrs with a kids disco followed by another show which all the family could enjoy. We did book all the restaurants except Indian and Mexican, but this was due to the food not being suitable for our kids palettes. The Chinese was nice but the portions were a little big for my small kids, so I ended up trying to eat all their leftovers. The Italian was good, but im not convinced the "sea bass" was really sea bass. They had real sea bass in the main buffet restaurant. On to the buffet restaurants, we all enjoyed the selection of food every evening, there is plenty for everyone to chose from, some I tried others I didn't, but that is just my personal choice. I drank their beer most evenings, the glasses they served the beer in was warm, but I think this was just because they came out of the dishwasher, but the beer was cold. Cocktails were nice, I did get a little carried away one evening, so yes you can get drunk on their alcohol. We did 2 trips while we were here, Valley of the Kings through Getyourguide, and quad bikes in the desert and a camel ride, this was sorted with Sara Mohamed. All in all it was a pretty awesome holiday, which we all enjoyed. Would I come to this hotel again? I would, but generally we are a family who always like to stay at different hotels every time we visit or revisit a country. But I do recommend this hotel to anyone. Forget about the rubbish reviews, I couldn't fault the place. Oh I forgot to mention, we drank drinks with ice and ate salads, no-one got poorly. If you want a late check out (can be up to 1800hrs) just ask reception after 2pm the day before you go home. We got one with no issues.
- alanhF5150VN (10/5): A fantastic holiday - First time in Egypt and the staff are fantastic with first class excursions and the animation team are very welcoming and all too happy to give you any information concerning shows that were on each night of our holiday plus it’s so clean and the food was lively and me and my wife will Definatly be coming back to the Jasmine palace hotel.
- emmyloo76 (6/5): An average Egyptian all inclusive - This is our 4th holiday in Egypt, our first time to Hurghada. We have been to Sharm twice and Taba once before. We were looking forward to vising Hurghada so we could get out of the hotel and explore a little more and that we did one day when we got a taxi (not through the hotel which is more expensive) and went into town. First the hotel… we had 2 deluxe double rooms as my kids are 18 and 21 so a family room won’t cut it anymore! They put our rooms next door though which was great and we were in a newer block I think near the Aurora buffet restaurant. The rooms were great, a nice size, and kept lovely and clean by a lovely cleaner who was really friendly. The bar staff and restaurant staff were also very nice and and we had an amazing meal at the Tiger Lily restaurant, it’s a shame you can only go once a week, the food was divine and the server was so lovely, he was really happy that my daughter had learned some Arabic and helped teach her some more words. It was a lovely dinner. He also made a special effort to get her vegetarian food made from the Chinese menu which didn’t have it listed. Now, for the reason we marked the hotel down and would not return, number 1… the hotel allows its sales staff and vendors from the beach and a random juice bar (because fruit smoothie’s are not included in the all inclusive… not much is actually!) the hotel allows them to walk around its patrons lying by the pools and pester them constantly through the day selling spa packages, beauty packages, camel rides, horse rides, blooming everything… and on top of that, there is the entertainment team who play the music at the main pool so loud you can hear it at every single other pool (even the quiet pool!) there is no escaping it! So if you are fancying a nice quiet relaxing break (like I was) Do Not Come Here! Honestly I am not exaggerating and we went before the school holidays so I dread to think what it was like during them 😂 If you like noisy holidays then it would be fine, but honestly I still think the staff shouldn’t be allowed to sell stuff and pester you in the hotel grounds.
- dionnec197 (10/5): Would definitely come again really nice - Really lovely place everyone works so hard to keep the hotel lovely and clean the grounds and the flowers smell so pretty. I would say when you get here have a good look around as 4 swimming pools. We had a lovely family room with 2 bedrooms food is really good . Only thing if your a vegetarian like me 😄...there wasnt much im going back to England looking like bread and cheese. But kids and husbands loved everything .and I would definitely say bring euro or English money. 👍 dee 2026
- Mihaela1980 (10/5): Family holiday at Jasmine palace resort - Back from a one-week holiday, a family of four with one 10-year-old. What did we find? Lovely, helpful people with smiles on their faces all the time. The room was spotless, and the nights were very quiet (we love a good rest). The food was lovely, with something for every taste. I am vegetarian and didn’t find it difficult to eat. I don’t drink alcohol, but my family said the spirits weren’t great( maybe personal choice) . My little boy enjoyed the non-alcoholic cocktails, and I always found a cold non-alcoholic beer for myself at the Jasmine Bar for the price of 1 dollar. Good entertainment, not too pushy, which I appreciate. Beautiful gardens and beach, very well looked after. Lovely slides for children to keep them occupied. A holiday filled with good memories, and most importantly, we rested. The food was good, and we had no tummy problems. Maybe one recommendation: in the bathroom, use soap refill dispensers instead of tiny bottles—less plastic and less mess. Highly recommended for a family holiday. A 5-star Egyptian holiday with everything you need. On a separate note, my daughter lost her jumper on the way back from Cairo, and on the day of checkout, they handed it back to us with the room number. Lovely to see that people treat you as more than customers—it feels like a second home for a week. And they work really hard from chefs to the gardener to make sure everything goes smoothly. We will miss you and treasure the memories 💞. Thank you 😊.
- Eva (10/5): - Top
- Amela (4/5): Conclusion : je n’y reviendrais pas - Positif : piscines, serviettes de plages incluses, les repas sont variés et un large choix pour le buffet - les transats sont insuffisants et l’etablissement malgre l’information de non acceptation laissent la majorité des touristes reserver les transat pour venir a 10:30 au bord de la piscine seulement. - Le plus grand choc est l’eau : l’odeur de l’eau de la douche est insupportable on se sent sale meme apres la douche. - l’amabilité de certains employés comme quelques un a la reception qui ne devraient pas travailler sur des postes cles comme ca - Piscine a vague en panne pendant le sejour - Le spa de l’hotel est hors de prix et les prix sont a la tete du client - Notre coffre fort est reste bloque 2 fois en 1 semaine
- tiberiuc2026 (10/5): very nice - good place, good food, good staff everyone is friendly and the animation team is helpful thy put smile on everyone and try to make everyone happy so i would like to come here again
- melissagA896LF (10/5): Great Hurghada resort - Sa sad that we leave tomorrow. Great experience with great entertainment and first class staff. Always happy and go the extra mile
- Frédéric (10/5): -
- geocruise (8/5): You get what you pay for, not bad for a cheap deal. - Arrived and put in wrong room, moved the next day to what we had paid for originally! Guess they had overbooked but they pretended they had upgraded us.... nice try. We got the room we paid for eventually .Majority of staff are not happy in fact often look clearly fed up, the guy in grey in the towel hut by active bar very rude indeed. Everything seems such hard work if you ask for anything. The day we went to get waffles at the Wave pool (that was closed) ,they give you 1/4 of a waffle, the staff were more interested to chat to each other and watch their phones and were miserable and didn't want to show interest. Such a shame the staff obviously don't care or understand customer service. I would give this hotel 3 stars for this reasons stated, rather than 5 star for standards, I've stayed in other 3 stars in Egypt and 4s and 5s, this one is very average. On positive notes , the cleaners in the rooms were Ok, but book a deluxe room. The food is about 3 star standard for choice but good quality produce, well cooked, bit repetitive but always something to choose from. The Chinese a la carte was good for a change. Great breakfast to start the day . Beach bar pizza was nice. The entertainment was hit and miss and stuck in the 1980s the Magic show was awful , Acrobats good, I think the hotel should get more professional acts in. Mini disco good for kids. The Aquafit with Firas was very good, lovely guy. The guys in red, lifeguards at the pools are wonderful finding sun beds for everyone. The gardens are stunning, well done to all the gardening team very pretty, well manicured. I've been to 5/6 other hotels in Egypt and this one least friendly, a smile costs nothing . Everything seemed too much effort. Even reception team don't smile. Afternoon tea seemed non existent, you only get chips at the Active bar with a nugget thing or fish cheap and grim , same thing everyday . Slush drinks only at 1pm if your lucky and no more made, kids never got one , ice-cream if they have any only at certain times. Only 2 flavours. I have to say we have had a nice holiday, not perfect but it was what we made it. It just seemed very stuck in an old fashioned vibe and unhappy teams. If you don't like smoking though don't go, you can't use some areas as people smoke everywhere, the reception area stinks of cigarettes from the terrace as the smoke wafts in, most hotels now have certain smoking areas and a smoking policy but this hotel still allows it, very behind the times, not nice around the pool with kids. Please consider this a good change to make. To the hotel .... your hotel has so much potential , yes it is one of the cheaper options but you are cutting corners making it detrimental to the standards , the drinks are pretty bad , very cheap alcohol which you can't taste, is it diluted? What can you do to make staff to be happier ? It could be a wonderful hotel if these things were corrected.
- stephensO5286BT (8/5): Good value hotel - Overall good value for money and compatible to other hotels in Egypt that we have visited. It is on the cheaper end of the scale so some compromise is needed in expectations. Rooms are comfortable, we had a two bed room which was set out well and beds surprisingly ok. Also quiet enough. Food is as you’d expect in Egypt, lacking variety but is the same as most hotels in Egypt. Restaurants seemed to struggle getting tables ready when busy. No problem booking à la carte and appeared to be no limit unless stated on 1 or 2 of them. You do this via the app and you get a code on arrival to log in. Pools are as per the photos and plentiful, sunbeds were a challenge if up late but always managed to get them, even if from the reserve pile on the side. This was at 8.30am with the usual towel reserves that they eventually turn up hours later. Middle main pool is heated slightly, I presume during not summer months. Grounds are nice, as is the lobby areas. They could do with repairing the tiles around the place but more of a visual than a problem. Wi Fi is pretty good most of the time. Entertainment is ok, but my main complaint is that there is not a bar at the theatre and is a walk to the sports bar to refill, we eventually just abandoned it and didn’t go, mainly sitting in the sports bar and then moving to the middle restaurant bar before heading back. Beach is gritty, not pure sand, but is ok. Lots of sealife in the sea, jelly fish (not harmful), star fish and blue spotted stingray ! You can snorkel off the pier. Some construction works going on around the outer of the hotel elsewhere and inside but hardly noticeable. Staff really friendly and helpful. I used Viator for excursions for the first time on this one and have to say they are the same as others much cheaper. Overall a great family holiday.
- EVA MARIA (4/5): hotel de 5 estrellas decepcionante - Lo que mas me gusto es que tenia playa privada y el jardin muy cuidado. el personal un desastrre, teniamos que llamar todos los dias para que nos limpiaran la habitación. La comida regulera, decepcionante para ser un hotel de cinco estrellas.
- Stephunitedkingdom (8/5): Very nice - Visited as a family of 5 with 3 rooms, the staff were nice and friendly but there were times when you felt overwhelmed by being asked if you wanted spa treatments or diving experiences or to join in for the daily activities all whilst trying to switch off lying on a sun lounger trying to relax- on one day we were disturbed 38 times. We were all inclusive but still asked if we wanted to pay £10 or $10 for evening entertainment in a separate bar area where we could win prizes. Don’t get me wrong the place is lovely and the staff who don’t have to ‘sell’ are genuinely friendly but sometimes you just want a holiday to relax and switch off and not be harassed. We found the best place to be left alone was on the beach, the pier was lovely and the lifeguards happy and observant. The staff work very hard at keeping the grounds and rooms immaculate and it is kept incredibly clean.
- leeannr907 (4/5): Extremely Disappointed Holiday - Just came back from staying at this hotel several days ago. Unfortunately, me and my family did not have a great stay. Have been to many countries and hotels including Egypt (Sharm el Sheikh) and would not class the room standards, cleaniness and customer service from Reception staff and some staff members a 5* hotel. The grounds and hotel itself is beautiful. Nethertheless, on arrival was not given our all-inclusive bands, was told they upgraded our room, to be given a room with a broken extractor fan falling out of the ceiling, in addition to, an inadequate shower as the shower head had a cloth with brown stuff on it, hairs on the toilletes, bathroom smelt of urine, dust and tea/drink marks on furniture. I repeatly had to call up Reception plus walk to Reception twice to be told someone was coming, waiting over an hour and a half until I had to call up Easyjet Support to make a complaint which Easyjet then had to call them which they then called to state someone was coming once again. Waited another 30-40 minutes for someone to come and changed the shower head which I refused and asked for another room as me and my family was not showering as I did not know, what the brown stuff was coming out the previous one. Waited another 40 minutes to finally be given a new room after 12am. We was extremely tired, especially, my children. The next day, had to make another complaint as the 2nd room they gave us did not have enough sleeping space as mum had to sleep on the sofa without any covers, moving tiles on floor, hairs in shower, etc. Took 3 room moves to finally keep the 2nd room we was given due to the other ones were unsatisfactory and that room was the only room given with an adjustable shower that was better for my children. Half a night and majority of a whole day was wasted in trying to get a satisfactory room that me and my family could settle into before our holiday could finally begin. Some of the staff were nice, however, certain staff were rude and acted in annoyance when asking simply questions about the food, did not like the atmosphere. The Entertainment Team was great, The childrens pool was great for the kids, the food was OK, lots of flies around the food and tables when eating, the beach was lovely, basic games room (only pool tables) nothing much for younger children to do. Overall, I would not class this as a 5* hotel and regretted chosing this hotel to the other hotels I saw. Will nor be recommending or going back to this hotel.
- martinpD5816VQ (10/5): Jasmine palace spa - Amazing staff at Jasmine hotel & spa, special acknowledgment to Omniya , very professional masseur & massage, beauty treatments etc by all staff.
- A7530MScarolm (10/5): Great hotel - Great place to stay. Gardens are beautiful. Staff cannot do enough for you. Always something you can find to eat. Special mention to Eman in the à la carte Italian restaurant. Excellent food and service. Chinese the same
- S9733OGkevins (8/5): Defintely not a 5* Hotel - Difficult to review. Probably 3.5 would be fair. The good points- The beach, sea, gardens and swimming pools are stunning. The building is also very nice. The ground staff work really hard keeping this in top condition. The room is probably just about 4*. Attention to detail cleaning (grouting) and toiletries leave a lot to be desired. It would be good to have one English TV station. I am not on holiday to watch TV but it would be good to have BBC News or CNN to catch up on in the morning and evening. The house keeper, Mohamed, was very nice and helpful and the daily clean was of a good standard. He also made sure I had plenty of water in the fridge. The location wasn't great. We could not walk past our hotel on the beach as guard stopped progress. If I wanted to go for a walk it meant walking on the main road. One side of the road had nice looking hotels and the other side of the road was basically a building site in the middle of the desert with a lot of half built apartments and shops selling tat. Really nothing to do. The food was OK. Some days it was very good and others not great but I could always find something to eat. Could have done with some more vegetables although the salad selection was really good. The service, however, was generally lacking. If a hotel claims to be 5 star I would expect to have my drinks order taken at the table and to be served wine from a bottle into a proper glass. The reality was having to go to the bar myself, get an Asda basic, tiny glass, half filled from a box. Literally two sips and it would be finished. Occasionally there was a good waiter on hand and they would refill your glass, to the top, for you and I was happy to tip them. More often than not, you would come back to your table to find that your dirty plate was still there but your full cup of coffee or wine was gone. Infuriating. As others have mentioned many staff were more interested in looking at their phones or talking to their colleagues than serving customers. The barman on Dunnes bar in the evening(didn't catch his name) was excellent. He kept the bar running smoothly even when 6 or 7 people came to the bar at the same time. He had a good knowledge of cocktails and always remembered what customers were drinking. He did a good job, especially as a lot of his ingredients were not of the best quality. If you like laying about by the pool or on the beach all day, then this would be a good resort for you because as mentioned the gardens and pools are stunning. If you like to get out and about then there is really nothing to see or do.
- Lilian (10/5): - Minden. A hotel, a szoba, az éttermek, a beach. Idén a mexicói étterem volt a favorit az esti vacsorákhoz. Mindenhol nagyon finom volt az étel, ital. A személyzet kedves, udvarias, segítőkész. Gyönyörű a beach. 3 éve minden februárban eljövünk, és mindig fantasztikusan érezzük magunkat. Ezen gondolkodnom kell... 🤔
- danikat2026 (10/5): A relaxing time - Location: brilliant for shops and close to the marine, good days out provided by hotel. Atmosphere: lively place amimation team always happy Rooms: 10/10 clean and Homely Value: good value for money Noise level: no complaints, acts are away from accommodation so peaceful sleep Amenities: clean amenities
- rebecccaa2024 (10/5): We didn’t want the holiday to end - We stayed at the jasmine palace during March for 10 days and we had the most amazing time. The reception staff were helpful and available at all points of the day, our key cards stopped working a couple times due to it being next to our phones but they always sorted the problem straight away. The food was good but could be a little repetitive but what all inclusive hotel isn’t? We both never had an upset stomach. The a la carte restaurants were very nice especially the Mexican at the aurora. We don’t go to the dunes Resturant much and mostly ate at the aurora which was always good. Very friendly and attentive wait staff and very clean. The aurora bar above the resturant also served the best cocktails in the hotel, Mohamed the bartender was amazing and made our stay. The pool was clean and well kept as well as the gardens. There is a lot of people coming round and trying to get you to do trips but you can get a red banner to hang at your umbrella and they will stop. We bought a lot of drinks from the juice bar who used fresh fruit for the smoothies and made a very good frappe. The room was very clean and our cleaner Mohamed who liked to be called bob was very friendly and cleaned our room very well. Overall our stay was amazing and we would be 100% be going back.
- 699ashl (10/5): Will come again! - Food and entertainment was lovely, food changes on a daily basis- lots of choice for everyone, entertainment on every night and staff are lovely and helpful.
- F4596TQmartinw (8/5): Amazing holiday at Jamsine - Lovely hotel lovely people. No complaints . The animation team brillant one love two all stay safe peace love and harmony we are blessed to be here
- paulhG3621EJ (6/5): Not the best. 3star at best. - Hotel away from everything except building sites. Food and drink of poor quality. Al la carte restaurants again very limited selection but nice atmosphere. Egyptian restaurant did same food as in the daytime and was self service. Very noticeable that if you were a good tipper you got better service. Some staff very rude and lazy. Entertainment was poor even by Egyptian standards. Grounds were best thing about the hotel. This was our 5th visit to Egypt and did not compare to our previous experiences. Would definitely not recommend or return to this hotel.
- Annick (9/5): Séjour très agréable - Établissement très propre . Le personnel est très gentil . Piscine chauffée . Rien
- Maria (7/5): -
- Ahmed Abd Elfadeel (7/5): - حسن الاستقبال والطعام جيد وسهولة التواصل نظافة المسبح ونظافة حمامات الشاطئ
- Annick (9/5): Séjour très bien pour le prix payé . - Établissement très propre . Propre et proche de tout
- FellowTraveler696515 (10/5): Amazing - Beautiful resort. Very clean. The staff can’t do enough for you always attentive. Especially our house keeper Bob. Every day we came back to a new surprise in the room. He was very efficient and friendly. Very sad to have to leave. Would highly recommend.
- 669alanahh (10/5): Love it - Lovely hotel, staff are great too!
- laceyp316 (10/5): holiday - lovely experience great staff and entertainment
- shannonhO7448AT (10/5): 5* - Very nice location, staff are very friendly and helpful
- 685careenm (6/5): Family holiday - Some of the staff were very nice, though not all were equally friendly. The animation team was great, and the cleaner who took care of the room was especially kind and helpful. However, the drinks could definitely be improved.
- Nemes (10/5): -
- J9569OCdaniellew (10/5): Excellent - 10/10 from start to finish absolutely brilliant holiday we can’t wait to come back the entertainment team are excellent very well looked after all the time ❤️
- 863stec (10/5): So much fun from the entertainment team live them all - My experience was unforgettable defo coming back
- Tourist626654 (6/5): Jasmine Palace - The food at this hotel was awful. It’s the only time I’ve gone all inclusive and have come back lighter than I went. While the hotel staff are great, there is a constant stream of people entering the pool area trying to sell you trips, spa treatments and drinks. You can request a red flag which is meant to tell them you don’t want to be bothered, but I’d say only 80% respect it. The general areas, pools and gardens are very nice but the rest is looking a bit worn. Lots of loose tiles and uneven surfaces. Some of the paths at night are badly lit. In general I would say this is not a 5* hotel - more like a low 4.
- PaulineE204 (10/5): A great place for a spring sunshine - you’ll probably not find better all round, a great experience - Great hotel with all you could want for a spring break with plenty of sun. There’s 3 man pools and a kids area - the pools are spotlessly clean with ample sunbeds at this time of year. The hotel itself has beautiful and expansive garden areas which are very well kept. We stayed in a superior pool view room which was very clean. Choice of international buffet - which we always found had something we liked - plenty of choice for everyone and the food was tasty - there are some à la carte restaurants - the best of which by a mile was Om Ali on the beach. Highly recommended. Everyone of the staff from cleaners to waiters, the animation team and the pool guys were lovely and couldn’t do enough for you. But in particular Youssef the team leader in the aurora restaurant was excellent- friendly, always smiling with exceptional people skills with the guests. We did see some negative reviews before we arrived but were glad we ignored them as they were unfounded in our experience
- 166chelseym (10/5): Amazing - Had the best experience ever in this hotel
- Alinwul (8/5): Holiday in egypt - Fantastic holiday the staff here are amazing food was excellent the gardens are immaculately kept.
- Delano (1/5): niet goed - mijn hotel kamer zat aan het einde van het resort en ik heb elke dag en soms meerdere keren op dezelfde dag meegemaakt dat mijn kamer pasje het niet deed en ik dus helemaal terug moest lopen naar de receptie. het eten was niet lekker en het personeel was onvriendelijk
- Sam_xo123 (10/5): 5 stars would recommend - Great place loved every minute
- P8199RIameliak (10/5): Family vacation - The hotel it’s self was amazing, staff was very friendly and entertaining
- neild19811 (10/5): a fantastic time at the Jasmine Palace. - We had a fantastic stay at the Jasmine Palace. We had a superior sea view room in block 4 which was lovely. It was cleaned every day and the young guy Mohammed did a fantastic job. Tea and coffee making facilities in the room was nice. The shower was huge with loads of hot water. The grounds of the hotel were immaculate and the care shown to the gardens was 1st class. Food was really good and loads of variety. The staff in the restaurant and the bar were friendly and would do anything to help. Will definitely return
- joedM5403JI (6/5): Okay not great - The hotel itself is decent enough but the food is really really poor, the buffet food is average at best, the a la carte restaurants vary in quality. The Egyptian and Chinese are quite good but the Italians and Mexicans are terrible, it’s as if the chefs have never actually seen Italian or Mexican cuisine. The staff are decent but if you sit at the beach there are staff members who come up to you almost constantly throughout the day to sell you things, camel rides, spa treatments, photographers, windsurfing - it’s a bit much. Also we tried to use the games room which was completely empty and in a poor state of repair - half of the machines didn’t work and the pool tables had holes in the felt and then we were told we had to pay to use the pool tables which to be honest I felt was a bit poor given the aforementioned state of the room and tables. Lastly there are plenty of options for pools but only two of them are heated and those two are always really busy so you struggle to find a bed and they are also the two pools where music is always being blared so they aren’t the most relaxing. The other pools are less busy but aren’t heated so are so unbelievably cold that you can’t swim in them. They are so cold that I don’t even think it’s just that they aren’t heated, it feels as though they are being intentionally cooled for some reason. So yeah overall it’s an okay hotel but nothing incredible and certainly not 5 stars. We wouldn’t stay here again.
- jerriebethd2026 (6/5): Poor - Have stayed in Egypt before at the Titanic aqua resort and had a fantastic time. The jasmine palace was nice but not as nice. Food was terrible, not a great variety. Entertainment was non existent. Rooms were lovely and clean, some bar staff very miserable and unapproachable. Alcohol was like poison and pools were freezing even though they’re heated.
- Quest33170658159 (8/5): Great resort - Staff are very friendly and the hotel is very nice
- T1869GDjoshk (8/5): Fantastic resort - Would definitely recommend and the hotel staff are fantastic
- 772tierneya (10/5): Very good - Really good. Very nice staff. Loads of activities
- rjlbx (6/5): Jasmine Palace Resort - We have just returned home following a week’s stay at Jasmine Resort. The hotel itself if very well maintained, especially the gardens - which are beautiful. The pools were cleaned daily and maintained through the day. The rooms were clean and had everything that is needed. I saw some reviews about the rooms being dated, but can only comment on our room which was quite modern and up to date. The two buffet restaurants (Dunes and Aurora) were fine, there was always plenty of food to choose from, chips were served everyday along with things like chicken nuggets. But there was also a variety of different foods each day, all of which were very nice. We had mixed experiences with the attentiveness of restaurant staff, some would offer drinks but some would avoid the tables completely so would need to get them from the counters our self. The buffets got very busy and sometimes a little hectic. We tried four à la carte restaurants (Mexican, Chinese, Egyptian and the Italian). Again, we had mixed experiences…the Mexican was beyond awful for us, neither of us liked our food and the waiter in the restaurant was pushy and kept rushing us, we decided to leave part way through our main course. The Chinese was lovely and the staff in there couldn’t do enough for us, they were refilling our drinks when they were running low and asking us about the dishes. The Italian was good for us, the pasta dishes were very nice and again the staff were really attentive and talkative. The highlight for us was the Egyptian restaurant, we helped ourselves to the side dishes and then the staff bought over meat platters - the food was amazing and the service was great. We didn’t try the Indian while we were here. The lobby and bar area were ok to sit in, the terrace was a little cold due to the winds experienced last week, but pleasant enough through the day. We quite enjoyed the pool bar as it was quieter and the bar staff there were very kind and welcoming. Some of the staff at the main lobby bar appeared quite dismissive, husband thought that maybe it was just him but I found the same when I went up to order (these were for non-alcoholic drinks). The beach is very nice, mixture of gritty sand and soft sand, the wind shields were very helpful (especially on the first few days of our holiday as it was very windy). The staff on the beach went above and beyond to make things comfortable, setting the shields up, getting the sun bed cushions and putting the towels down for us, and while they didn’t expect a tip, it was very much appreciated. The sea was warm when in the shallows, could walk right out just paddling. I think we underestimated the strength of the Egyptian winter sun! I recommend at least factor 30 here! Although chilly in the evening, the days in the sun were comfortably hot! There are shops available on the hotel complex, but are some significantly cheaper ones a short walk away or if you fancy getting a taxi (£8 return) you could go to Senzo Mall. We got some bits for the room here and the prices were insanely cheap (RedBull, Pepsis, snacks and some essentials that we didn’t pack). The shops that are within walking distance, do expect to be bombarded with ‘come look at my shop’ sometimes even when you say ‘no thank you’ politely. Or being asked every couple of minutes if you would like a taxi! Overall, we did enjoy our holiday, however as many have said it is not a 5* hotel (which we expected anyway due to travelling to other countries close by). It was advertised a a romantic, relaxing hotel but wouldn’t agree with this either. Although visually a beautiful hotel, I don’t think we will be returning.
- clairej359 (8/5): Nice relaxing week - Arrived with my husband for 7 nights, first impressions very nice,check in was quick, our room 2233 was dated, my bed wasnt the best, the shower had no hot water, the room was cleaned daily to a good standard. The pools were lovely we spent most of our days at the adult only pool very quiet and perfect for us,the pool was freeezing, The gardens are beautiful always well kept so pretty, The food was hit & miss but always managed something to eat, The a la carte restaurants we used mexican was awful, italian really nice & chinese was amazing, there is an extra charge for the indian we couldnt manage to get a booking for that one, The drinks were absolutly awful the spirits were like paint stripper i love a good cocktail and was so dissapointed that i couldnt get one, the worst cocktails ive had, although mohammed in the bar upstairs by the mexican & indian did make the effort to do us some half decent drinks he was amazing at his job and is a credit to the hotel, he got plenty of tips from us, The entertainment i cant really comment on as we didnt get involved during the day & i think the evening was poor from what i heard, the kids seem to like the kids disco, The beach was stunning and its just for hotel guests the sea was so clear and shallow you could walk out for some distance the pier was very popular with guests taking a walk along, you could get involved with snorkling and scuba diving from the end of the pier, there is a beach bar which has drinks & snacks all day, the snacks were great may i say, the waiters will bring you drinks all day long, a small tip goes along way, overall the hotel is very nice just needs a few tweeks to make it perfect.
- janetlE3419VZ (8/5): Jasmine palace hurgarda - Pros and cons to this trip. The hotel is definitely not a 5 star but I would say a good 4 star. They have a wave machine that doesn't work 😞. Rooms are nice but with a little Tlc could be better, even a shelf in the shower so you could put washstuff on rather then leaving on floor !! But the grounds,beach,jetty were beautiful you can't fault the cleanliness and the staff are so freindly. A massive shout out to Aneesh of the entertainment team who was always smiling and always had time for a chat, I think I'm gonna go home hearing her call Streeeeching on beach at top of her lungs 🤣🤣🤣🤣 Football on TVs in room were a massive plus for the guys, my partner was impressed to say the least. Egypt is one of my favourite places to visit will definitely be back 😊
- Paradise67947342778 (8/5): Amazing holiday - Location is great its not far from places to visit via taxi, atmosphere around the main pool is fantastic with animation team, rooms are little dated and need some tlc, value for money is always unbeatable in egypt when all inclusive, cleanliness is on point, service from the staff is amazing specially from a lady called aneesh from animation team definitely made our stay alot more enjoyable credit to the hotel, amenities are OK shame the wave pool hasn't worked for 7 years apparently but can't have it all lol, I love egyt so I would definitely be back.
- Peter (8/5): - Pomer cena a kvalita Stavebné práce v okolí (hluk).
- Venture28551228050 (10/5): Family Holiday - Was really good staff are very friendly
- masonbZ9304VJ (10/5): Family vacation - Good food restaurant was all good
- lyns846 (10/5): An amazing hotel - Hotel, staff amazing and very friendly. They went out of their way to help. The food was good with 4 different waiter service restaurants included in our price. The pools were very clean and overall a great holiday
- 147ashleet (10/5): Lovely hotel - Lovely rooms and environment, gardens and pools exceptional, very clean and tidy, staff polite and helpful. Food is lovely and cater for all needs. Friendly animation team who get everyone involved.
- jameshU3586NR (10/5): Excellent - 5 star review for this place . The staff are very friendly and the animation team in particular have kept us very happy and we are enjoying all they have to offer every day 😁
- stephaniebI6769BO (10/5): Fab! - Fab location. Staff are fab, very informative and attentive. Food was amazing and loving the al a carte restaurant.
- lynnehM1598BO (4/5): Complaint - A beautiful hotel in a beautiful setting. We went for a week and, the morning after we arrived when we had just finished our breakfast, we were accosted by a spa rep and who persuaded us to to across to check out the spa. Thereafter, we were "persuaded" to book an apparent VIP spa and beauty package costing what we thought was 1,500EGP and was in fact £1,500 sterling. As if that wasn't enough, things that had been thrown in for free to encourage us us to purchase treatment we have since found, we have been charged for. We didn't have half the treatments we apparently paid for and, we would come out to reception after a "paid" treatment to find we were being charged again for treatment. In total £4,500 was paid for treatments including the items that were given to us as incentives. On the last day which was also the day that we were flying back to the UK, I had an accident which was witnessed by three staff at the time and my sister-in-law. The spa manager and the spa rep also came into the room and started shouting. Cream was applied. It wasn't until I got to the airport that I discovered where I had hurt my leg, just above my knee, had turned from a red mark to a blackened area, a bruise. That bruise then proceeded to swell to the extent that I couldn't go climbing, I struggled to walk any distance and then I was informed at the hospital that swelling and the subsequent lumps forming in my leg were due to the blunt force trauma my leg had suffered on impact which had caused a haematoma which was in the process of breaking down, hence the sore hard lumps. It has taken over a month to get anywhere near normal and I still have loss of sensation and a burning feeling in my leg. The hotel spa have denied that they have overcharged us, they deny that I had an accident after slipping with wet feet on a wet surface. At the time we agreed to treatments, we were put in a position where we felt we couldn't say no. The reception was full of men all speaking in Egyptian and very intimidating. They grouped around us after our treatment and pushed us into writing nice comments about them whilst hanging over our shoulders and telling us what to say. We went away for a relaxing week and ended up with sickness and diarrhoea after our first visit due we suspect to the fact the jacuzzi was dirty and we had been given fruit to eat which we ate as we had missed lunch that day. We spent a whole day in bed that day and lost a day of our holiday. We couldn't eat properly after that either. We have attempted to take this up with the hotel and spa and been told that there are receipts for everything and where is my proof of my accident. How can a place which looks so beautiful and relaxing cause such stress. My advice if you do go there, do not go to the spa or, if you do, do not let them bully you into taking treatments or making bookings you aren't okay with and always ensure that you get what you have paid for, nothing more, nothing less. We will continue to pursue this.
- simonaW8083JU (8/5): Lovely holiday - The hotel its self is lovely, the staff are fantastic and very helpful. The food in the buffet restaurants have plenty of choice, we weren't a massive fan of the chinese restaurant, you will get approached a lot poolside to book camel rides, massages, boat trips etc but just ask for a red flag to put on your post and they won't bother you. You have to pay extra for the juice bar or fancy cocktails or nicer coffees which I didn't like as its a all inclusive resort. All in all its a great place with great staff especially the entertainment team
- Sebastien (10/5): -
- Marion (6/5): - Le personnel est agréable et disponible. Les buffets proposés sont bons. La qualité et propreté des chambres laissent à désirer
- Slonsh Kukunda (10/5): Beautiful hotel a recommended one. - Place was clean cozy and comfy, inexpensive, staff was friendly, food was delicious, entertainment for both kids and adults, next to the red sea beach, loads of outside activities we could acesss right at the hotel. Poor wifi in rooms, if you love tv there's nothing other than 3 channels all in Arabic.
- Shiny (8/5): - Good location and facilities. Friendly and supportive staff. Kitchen staff very polite and nice. Pools and other facilities good. Food was great and late breakfast and late dinner is good option to have. Packed breakfast and packed lunch if you are not in is great option to have. Booked all inclusive however not all was included, some extra drinks or fresh juices/alcohol has to pay seprate. In house spa cost is extra expensive.
- Slonsh Kukunda (9/5): Beautiful place to holiday. - I loved the ambience and rhe beauty of the place..the beds were comfy. The rooms are spacious and place is clean. The food was great, the pool was clean, daily entertainment for the kids and adults. I loved the staff were friendly. If you are into many activities the staff have a spa, quad biking, watching dolfins, camel and horse riding services right at the hotel so things were made easy. I will most definitely come back. All the tv channels were in Arabic and nothing for the children. The wifi is so poor I could only access it outside my room. Most staff cant speak English so communication wasn't so easy sometimes. The staff expects daily tipping, for every small thing tipping is expected it felt like a rip off sometimes.
- Flyer13107984013 (10/5): Lovely holiday - Lovely hotel great location on the beach, staff all very helpful and work so hard booked to go twice this year as it was the best holiday we have had
- Dreamer30429138686 (8/5): Lovely Stay with Great Facilities - We stayed at Jasmine Palace Resort & Spa for almost two weeks in February. Even at around half occupancy, all facilities were open and running smoothly. The two heated pools were great, and there was always plenty of staff around. Housekeeping, food, and overall facilities were excellent throughout our stay. Our 4-star rating comes down to two points. First, the constant sales approaches around the pool can be quite overwhelming — especially during the first hour each day, when multiple people approach you with offers. After saying no a few times, it does settle down. Second, the on-site spa, shops, and pharmacy are extremely overpriced compared to options just a short walk outside the resort. While convenient, the prices feel unreasonable. Overall, we had a very enjoyable stay, and with better control on these two points, it would easily be a 5-star experience.
- annarI2624TC (10/5): The hotel is amazing, food is brilliant there’s even stuff for picky eaters. The staff are very lovely and the animation - The hotel is amazing, food is brilliant there’s even stuff for picky eaters. The staff are very lovely and the animation team are so much fun. the girlies from the animation team are funny and so are the guys.
- I2394WDstephd (10/5): 10/10 experience animation were amazing and had someone very good planned everyday, the girls from the animation were am - 10/10 experience animation were amazing and had someone very good planned everyday, the girls from the animation were amazing and one of the guys! Would come back again
- C6957WMjoya (8/5): Solo fun - The atmosphere is calm but with a great vibe. The animation team are engaging and polite. They serve with a smile and seem to remember everyone. They organise lovely activities including a club in the hotel. Thank you Jasmine Palace.
- L9699HTdaisyr (10/5): Amazing - Hotel fantastic, amazing food, very clean ,fabulous staff ,felt very welcome only problem was the music being repeated at dinner.
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