Dialoghotel Eckstein

Location: Langgasse 9, Zug, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Room service
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Table tennis
• Chapel/shrine
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Concierge service
• Allergy-free room
• Kids' outdoor play equipment
• Baby safety gates
• Outdoor furniture
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Playground on site
• Ski lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Snow sports gear
• Electric bicycle charging station
• Vegetarian menu options available

Rooms Available

• Classic Room (Single or Double Room)

  Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Key card access

• Comfort Room (Single or Double Room)

  Simply furnished room with a private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard Triple Room

  3 Twin Beds

  194-sq-foot room with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Room service and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub, a hair dryer, and towels

  Practical - Desk and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Bottle of water
  • Daily housekeeping
  • Free Local calls
  • Room service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Room

  This twin room has a cable TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Anne (9/5): Great! -
• Mahmood (4/5): A good experience, ruined by the attitude of one person - Location was very good. Most of the staff were lovely and very helpful. The older gentleman who handled my move in should simply not be dealing with guests. His communication, body language, tone - all completely inappropriate for a hotel or any service business. This gentleman in particular was incredibly offensive, for no reason at all, and ruined the experience. At the end of the day, it just takes one person who does not know how to do deal with people to ruin the efforts of all his colleagues. If not for this man, would have been an 8/10.
• Martin (9/5): -
• Erica (8/5): Comfortable and efficient - It was close to the station and clean. I didn’t like that I had to do a digital check-in.
• Anne (9/5): -
• Mote Niclete (8/5): -
• Konrad (8/5): -
• Mote niclete (8/5): -
• Mona (7/5): - Frühstück war gut, Personal sehr freundlich Frisch renoviertes Einzelzimmer (Erstbezug) Kein separates, abschließbares Bad, Dusche hat keine durchgängige Trennwand Leider hat die Dusche nicht funktioniert, scheint nicht kontrolliert worden zu sein vor Inbetriebnahme des neuen Zimmers
• Paola (7/5): -
• Alain (8/5): -
• Thomas (7/5): - Clean, very quiet. Helpful staff. Expensive for what you get.
• Patrick (8/5): -
• Matthew (9/5): Overall, an excellent location for our group. Breakfast was great and staff were extremely helpful. - Staff were excellent and very helpful. Having checked out, they held our baggage due to us attending an eBike experience and then allowed us to use the shower room to get ready for our flight back to the UK. We could have been informed about the the roller blind on arrival to allow us to understand how to black the room out and also for privacy.
• Alice (8/5): - Sehr sauber und funktional Nichts
• Annabel (9/5): Very good! Very helpful staff who were knowledgeable and went out of their way to solve problems. - All was excellent. The bed was not that comfortable.
• Gunther (8/5): -
• Fernanda (2/5): Terrible - There were spiders in my room, I called reception and it was late, they have alternative number and if you need help the hotel charge you 300 euros. The cleaning conditions were not good, towels were stained.
• Valeria (10/5): -
• Serge (8/5): -
• Michael (8/5): -
• Paola (9/5): Ottimo business hotel vicino a Zug - Posizione ottima a 10 minuti a piedi da stazione dei treni. Stanza grande e accogliente , doccia spaziosa e funzionale.
• Hori (5/5): -
• Silvia (7/5): - Personal zuvorkommend, freundlich Keinen Kühlschrank im Zimmer, Preis etwas hoch.
• James (9/5): -
• ARGONAUT (8/5): Nice stay at Dialog Hotel Eckstein - Short stay but nice family run hotel. Simple room and simple breakfast for a night stay. Nearby a small mall with Coop supermarket etc. About a 10mins walk to the Baar train station. Several good F & B places around within walking distance. Nothing.
• Armando (8/5): -
• Florian (10/5): - 1 night stay. Nice staff.
• Gleb (1/5): A Sleeping Nightmare - Clean, like everywhere in Switzerland though. The main problem is the extremely narrow (80 cm) beds with rock-hard mattresses and uncomfortable jelly-like pillows. A “Double Room” is just two single beds awkwardly joined together in a small room. Sleeping is impossible. No AC / kettle / minibar. The so-called “Inner Courtyard View” room actually faces the street through a half-courtyard separated by a fence. As light sleepers, we could still hear the traffic noise, only slightly muffled by the fence.
• Sinilill (9/5): -
• Xin (9/5): -
• Renata (6/5): -
• MustafaTolga (9/5): -
• Maksym (9/5): -
• rlfbuehler (9/5): Gutes Business-Hotel - - Gutes Business-Hotel - Reichhaltiges Frühstück, das auch um 09.30 Uhr immer wieder nachgefüllt wird - Nettes und zuvorkommendes Personal (Reception und Frühstück) - Zimmer in der Nähe der Treppen sind hellhörig - Check-Out um 10.00 Uhr ist ein bisschen früh
• Michael (10/5): :-) - Wir haben uns wieder sehr gefreut, im Dialoghotel Eckstein zu Gast zu sein. Das Personal war wie immer sehr freundlich und zuvorkommend. Das Frühstück bot eine gute und leckere Auswahl. Die Lage des Hotels ist gut und mit dem Auto gut erreichbar – Einkaufsmöglichkeiten sind fußläufig erreichbar. Wir kommen gerne wieder – vielleicht im Dezember, wenn wir den Weihnachtsmarkt in Luzern besuchen. Viele liebe Grüße Michael und Katharina Keine Angaben
• Bruno (7/5): -
• Peter (8/5): No major issues - Quiet, clean and a nice breakfast. Convenient location and good parking. The shower lacked power and ran cold during use.
• Keir (9/5): Thumbs up for Dialoghotel Eckstein! - Location and no fuss hospitality! Nice breakfast, friendly and helpful staff. All good 💯
• Michael (8/5): Very good - Nice convenient room slightly out of town center Ok
• Viktoria (9/5): Superb -
• Christopher (8/5): Very good -
• David (8/5): Very good -
• Theresa (8/5): Very good -
• Abhijit (8/5): Very good -
• Juergen (8/5): Very good -
• Masood (9/5): Superb -
• Rullo (9/5): Superb -
• Wolfgang (8/5): Very good - Excellent breakfast! The rooms lack a bit of charm but the value for money is good. Would go back there again.
• Conor (8/5): Very good -
• SandeepGupta2013 (10/5): Amazing stay - I recently stayed at the hotel for a week. It was a business stay and found the location to be just amazing, amazing view, good sized rooms and quite near to the baar station. Staff very friendly and very good hospitality! Cafeteria opened 24/7 that was very helpful to make your own beverages or heat your food. Would like to stay again if I come to Zug.
• Thomas (9/5): Superb -
• Thomas (9/5): Superb -
• David (7/5): Good -
• Sabah (10/5): Très bien - Je suis venue dans cet hotel car je travaillais sur Baar. Cet hotel est trés correct: le personnel est accueillant la chambre était très propre et a le nécessaire pour un séjour. Le petit déjeuner se fait dans le restaurant est est bien fourni.
• Mariami (9/5): Superb -
• Nourhan (4/5): Disappointing - Very comfortable bed and location was nice I didnt like how there is no lock on the door and being placed next to exit. Unfortunately i had barely any sleep from the neighbors walking all night
• Tahir (8/5): Very good -
• Grégory (8/5): Very good -
• Thomas (9/5): Superb -
• Dot (7/5): Good -
• Sergey (9/5): Happy to have stayed - Everything was really good. Swiss prices make my hair stand on end, even though it was my employer who paid :) But this is not of course this hotel's problem, which, I repeat, is very good.
• Seckin (7/5): Good -
• Aubert (8/5): Have been there before and would likely return - Breakfast was good and plentiful. Was not too clear whether it was included or not. Actually it was not
• Tamas (8/5): Very good -
• Nicholas (7/5): Good -
• Abhijit (8/5): Very good -
• Kurt (8/5): - Alles ok, zweckmässig und gut
• Estebanio_001 (7/5): Good - Location, free parking, nearby grocery shop. Hot water was not available for one day due to boiler malfunction
• Eyal (5/5): disappointing... - breakfast was decent room was tiny, received a single room which felt absolutely tiny, smallest hotel room I've ever stayed in and the price for the room was super high, very poor value for money.
• Bea (7/5): Good -
• Andrea (7/5): Good -
• Tahir (10/5): Excellent Place to Stay - Excellent place to stay. Love the Mediterranean bread for breakfast
• Gabriel (4/5): Disappointing - The room is really clean. There wasn't even a tiny coffee machine or fridge in the room, as announced by the hotel. The breakfast was really poor ( I understand the reason given the small number of guests, but a few fresh things would help a lot) and the double bed was actually two single beds put together.
• Guillaume (7/5): Clean, simple, efficient. - Clean, simple, efficient. Good guidance for late arrival, easy safe access to the hotel late at night. Easy to find in Baar. Breakfast is a little limited on hot options. Bathroom was clean but it was a small "wet room" type of design and I am not a big fan of shower curtains...
• Vincent (7/5): Overall, satisfied with my stay. It met the requirement for a business trip. Good price/value ratio. - The standard of the hotel is what I was expecting for a business trip. It is worth the value. Rooms are sufficiently large and clean. Facilities are clean and nicely decorated without being excessive. I was not looking for more. Breakfast is standard. There are some nice things like the housemade jam but overall not on the upper range. The staff is not too present and would gain to smile a bit more so that you can feel welcome. Location is good as long as you have a car or ready to use public transport but it offers a good alternative to the hotel in the center of Zug for a reasonable price.
• Richard (7/5): For 1 night for business travel was good. - Good location with bus station in front. For one night pretty O.K. Cossy, clean small room... Silence around the hotel Super basic breakfast for the money. Pretty hot room, no aircondition. Overpriced, share value for money not exisiting.
• Gautam (8/5): Clean short stay - Clean beds and towels and location close to the office. There was a spider on the wall.
• Natalia (3/5): One summer night in room "A" - The location, cleanness (except for the wooden window blinds of A15 room) and the freindliness of the staff The oppressive heat. From the website, it was not obvious, that the hotel doesn't have an air-conditioning system in place. In the evening (in rooms "A") it was 28.8°C, during the night with a very noisy fan running constantly, it was 28.3°C (I made a picture). Also, the room A name, I.e.,"family room", should be extended to the "budget family room", which would be more accurate.
• Guzziv11 (9/5): great - clean modern quiet room plenty of parking
• Tahir (9/5): Superb -
• Bernard (8/5): Very good - Simple hotel, straightforward processes. Check out outside reception hours was hard as there was no obvious process for an early morning checkout. Slightly disconcerting to leave a room key just on the reception desk.
• Anonymous (10/5): Exceptional - Everything in the hotel was perfect, Specially Mr. Willy Graf he welcomed us in a very nice way , Also he was very helpful and he supported us in our trip. I recommend everyone to visit and stay in the hotel 🙏
• Abhijit (9/5): Overall the stay was value for money :-) - During the summertime, please provide some bigger/better fans in the rooms. Please add some more hot food options in the breakfast menu.
• David (5/5): Passable -
• Lucas (9/5): Superb -
• Qiaoxia (10/5): Exceptional - The location was great and room was clean. The staff were super friendly and helpful. My daughter forgot her bear doudou at the hotel, the staff helped to locate it and sent it back. It made our day.
• Nicola (1/5): Horrible - nothing nothing horrible staff I couldn’t sleep for two nights straights due to the extractor fan in room. Never again, I will stay there.
• Olivier (8/5): Very good -
• Gourav (8/5): Nice clean space with spacious rooms - Spacious Rooms. and friendly staff. It became rather hot at night, there was small table fan provided (thanks for that) but that fan made quite some sound and cannot cool it enough. we were only worrying, what will happen when the temperature goes more than 30.
• Katarzyna (8/5): Very good - Very good breakfast, very quite and clean. Good sleeping Not very modern
• Georgia (8/5): Very good -
• Anonymous (9/5): Superb -
• Monika (9/5): Good! - I recently stayed for one night at Dialoghotel Eckstein, and found it to be a good, comfortable and clean hotel. The room was well-maintained and equipped with the necessary amenities for a pleasant stay. The bed was comfortable and the room was spacious enough for my needs. The bathroom was clean and had necessary toiletries. The location of the hotel was convenient. The staff were friendly and accommodating, and check-in and check-out were quick and easy. I would recommend 👍🏻 I would recommend maybe adding a kettle and few tea bags/coffee in the rooms :)
• Aleksas (10/5): Exceptional -
• Tahir (9/5): Superb -
• Roman (6/5): Pleasant -
• Javier (8/5): Nice location at a reasonable price. - Price and location were good. No Power point near the night table to charge our phones. The one near the door was shut down with the light.
• Toby (8/5): Basic hotel in a good location - Very convenient for meetings in Baar and Zug Quite basic hotel
• Davide (10/5): Exceptional - Everything was perfect!

Photos