The Level at Meliá White House

Location: Albany Street, Regents Park, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Bicycle-friendly property
• Vegetarian menu options available

Rooms Available

• The Level Executive Junior Suite with Executive Lounge Access

  Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• The Level Premium Room with Executive Lounge Access

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• The Level Junior Suite with Executive Lounge Access

  This suite has a bathrobe, air conditioning and executive lounge access.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• The Marylebone Suite with Executive Lounge Access

  This suite has a mini-bar, air conditioning, bathrobes and slippers, plus executive lounge access.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• The Level Grand Premium Room with Executive Lounge Access

  Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• The Regent's Suite with Executive Lounge Access

  The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a mini-bar, a tea and coffee maker, executive lounge access, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

• The Level Two-Bedroom Suite with Executive Lounge Access

  The air-conditioned suite has 2 bedrooms and 1 bathroom with a bath and a shower. The suite features a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV with streaming services, as well as city views. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Private check-in and check-out in the executive lounge
  • Free newspapers and magazines in the executive lounge
  • Hand sanitiser

Guest Reviews

• Joanne (10/5): Amazing - Larger sized rooms, breakfast Nothing
• Patricia (10/5): - The staff was exceptionally friendly and always eager to help. The meals availability was superb as when traveling a little something in the middle of the day is appreciated There was not a thing
• hila (10/5): -
• Karl (9/5): -
• René (8/5): - Considering that we paid extra for accommodation at The Level, I appreciate the possibility of using a separate entrance and reception, a pleasant sitting area with wine, coffee or beer and snacks. Everything is possible in the hotel club until 23:00, where delicious Spanish specialties are also served between 17:30 - 18:30. Breakfast was also great, including the possibility of ordering À la carte. We were placed in the smallest room on the 7th floor, which is marked as a higher standard of the hotel, which I regret. The accommodation did not have the promised 25 qm. I also do not understand the problem with issuing an invoice for accommodation, which was sent to me only after several emergencies, even though I requested it the day before departure.
• Mikael (9/5): -
• leonie (10/5): - Food and beverages were excellent The transparent shower wall
• Damien (8/5): -
• Steven (9/5): Heel aangenaam verblijf! - The Level is een geweldige plek om 's avonds te bekomen van de drukke stad, en met een lekker hapje te relaxen. Veel lawaai in de buurt (Londen, te verwachten), tapijten in de hal zijn aan een opfrisbeurt toe
• Jane (5/5): Great service would have made a huge difference - Great location for our event. Room was pokey, very noisy (zero sound-proofing) with an impossible to temperature regulate shower that leaked all over the floor (obviously a historical problem as part of the door frame had rotted so badly it had been replaced). Shockingly bad lighting in the tiny shower room, no magnifying mirror. Service was mixed. Main reception was lovely with a charming Australian man but we were actually, because we’d booked an expensive room, led to the ‘five star experience’ at ‘The Level’ reception where the woman who checked us in was very surly. It really doesn’t matter if there is free cheap Cava on offer if the receptionist treats you like a pain, having a chat with other staff members before turning her attention to us. Five star experience? Definitely not.
• Thomas (9/5): Excellent hotel, great breakfast with Spanish food. Lots of amenities which I didn’t try due to work - Excellent location next to Regents Park with a Spanish flavour throughout The fridge has glass door so the light stays on all night illuminating the room
• Lena (10/5): -
• Thierry (10/5): -
• Carlos Fraginals (7/5): HABITACION DEFICIENTE - Buena ubicacion. Personal amable La habitacion tiene muchos problemas: El baño huele mal. La ducha se filtra hacia la habitacion y se moja hasta el piso de la cama. El lavamanos medio tupido. El aire acondicionado se apaga solo. El sofa y butaca muy bajos e incomodos. No hay closet para la ropa. Las batas de baño super pequeñas. No reponen el edulcorante para cafe..ni agua No hay toallero en la ducha.
• Lisa Kyra (8/5): - Location and cleaning are excellent Call lines were not always answered
• Sabine (3/5): Hotel komt afspraken niet na - De ontvangst (bij The Level) was goed. De extra faciliteiten bij The Level de eerste twee dagen ook. Door een stroomstoring waren de extra faciliteiten (The Level) vanaf dag 3 niet te gebruiken. Her gehele hotel moest ontbijten in een kerk aan de overkant van de straat, niet te doen! Veel te weinig capaciteit, veel te druk. We zouden een compensatie ontvangen voor het niet kunnen gebruiken van The Level faciliteiten en voor het ontbijten dat we ergens anders hebben gedaan, tot op heden niets ontvangen! Zo teleurstellend. Dit hotel komt de afspraken niet na.
• Geoffroy (8/5): Hotel avec de belles prestation et bien situé - Petit déjeuner pléthorique, personnel super agréable, le snack gratuit de 17h a 18h Propreté et entretien des équipements, moquette salle dans les couloir, douche bouchée odeur egout dans le lavabo, pas a la hauteur d'un 5 etoiles.
• Andrew (9/5): Absolutely wonderful experience - Breakfast was superb in the LEVEL lounge with an excellent choice available. The room was clean and of a comfortable size. The staff at the hotel were welcoming and extremely helpful.
• KRESIMON (10/5): -
• Cameron (10/5): First class - We have stayed here twice now excellent service and facilities our favourite London hotel Can’t think of anything
• Marta (10/5): Magnífico alojamiento en Londres - Todo. Personal del hotel encantador, tanto en el restaurante Arado, como en el lounge. Merece especial mención el trato de Juan Salazar, haciendo cada momento especial. Nada
• Guest (8/5): -
• Pierre (10/5): A very pleasant one night stay - The room was spacious, very well equipped and the bed was very comfortable Nothing
• Luisa (10/5): -
• soner (10/5): -
• geoffrey (10/5): -
• Mario (8/5): great stay, will be back - excellent breakfast slightly bigger rooms
• Anna (10/5): Enjoyed our stay! Will come back - One of the best hotels we ever stayed in London. Beautiful and large room, excellent breakfast, super central location. Everything is truly perfect.
• Cheralyn (8/5): -
• Helio (2/5): Lots of problems with breakfast. Overcrowded. Badly organized. I don’t plan to stay at Melia ever again. -
• Alex (10/5): Excellent hotel - great staff, food, rooms and experience. - We stayed at The Level for our wedding night and had a wonderful stay. The staff were very welcoming and helpful, we were given complimentary late check-out and the room was lovely. We were able to have breakfast in the lounge area which had a very wide range and could return to the lounge once we had checked out (because we had a 'Level' room) which had free drinks and snacks all day.
• Joanne (8/5): -
• mouna (5/5): -
• Christopher (4/5): Nice hotel spoilt by smell of drains in rooms - Staff excellent and breakfast choices great Smell of drains in two of the three rooms we booksed was aweful.
• Lakshay (8/5): Good location, good room and awesome breakfast - The location and the levels lounge with food and breakfast. They had a power outage half way thru our stay and all the lounge services including the breakfast got moved. The issue was it was very unorganized in the beginning and we got different answers from different staff members.
• Tamsin (9/5): - Excellent staff, very helpful, courteous and professional. The quality and flavours of the food, both at dinner and breakfast was superb. The room size was great, the bed was very comfortable and the bed linens of excellent quality. Lots of large fresh towels, toiletries, Nespresso, drinking water. We had to take our meals at 1, Marylebone due to an electric issue meaning that no catering services were availablein the hotel. Unfortunately this venue was not wheelchair accessible, luckily I was able to get up the steps with pain but then again there was a step up to the food area. Luckily the relaxed ambience and great staff made up for the inconvenience.
• Joan (8/5): -
• Sofia (8/5): -
• gerard (6/5): -
• Christopher (4/5): Nice hotel, great location, very over hyed descriptions. Smell of drains in two out of three rooms. - Breakfast choice and quality were outstanding. Staff were super helpful. Very busy at breakfast time, ran out of cups for coffee. Aweful smell of drains in two rooms we booked. Corridor floor coverings looking worn and trim on corrodor wooden panel detached and lay on floor for two days. Mouse running around in bar questions hygiene.
• Ken (10/5): A very good hotel in a great neighbourhood. - Club lounge was very good and the bedrooms were very well equipped. Staff were polite and professional. Nothin
• Janette (10/5): Exceptional, staff super friendly - Excellent location, really clean, excellent room facilities Nothing
• Kerryn (10/5): Most comfortable stay within walking distance to most amenities! - Loved everything about this hotel! The room was lovely and spacious. Even a comfortable sofa bed for our son. The travel cot was extra long which was perfect for our 2 year old. The breakfast is amazing. Loved the cava! The staff were super friendly from check in to checkout! We will be back! So close to tube stops too. The only issue we had was the curtain to the bathroom was broken.
• Lev (9/5): -
• Paul (10/5): -
• Julia (8/5): Nice but could be improved - Lounge was good. Bedroom was attractive Staff were very helpful No night light in toilet /bathroom area No ladies magnifying make up mirror No USBC or 3 pin plugs by the bed
• Andrea (9/5): - Glass walls for the bathrooms.
• Karin (9/5): Goede locatie - super ontbijt - vriendelijk personeel - ruime kamers - heerlijke bedden! - Wij vonden "the level" geweldig. Super uitgebreid ontbijt met verse producten. Vriendelijk en behulpzaam personeel. Ruime hotel kamer met ramen die open kunnen. Heerlijke bedden. Goede locatie voor als je met de eurostar trein aankomt en vlakbij een metrostation. Naast het Regent Park. Toegang tot de lounge is ook leuk om na een drukke dag in alle rust even te borrelen en te knabbelen (of als je in de middag bent: van de thee met lekkers te genieten). Niets.
• Max (8/5): - Good location
• Andrea (9/5): -
• Dionysios (9/5): -
• alessandro (10/5): -
• Linda (10/5): Memorable and noteworthy. - Everything. The attention to detail that created a cohesive exceptional experience. The large clean rooms set up for comfort and a relaxing experience to the executive lounge that offers delectable treats and full breakfast service.
• Beatrice (10/5): My stay was exceptional; so good, I am considering holding my next course here. - Beautiful , pristine, incredibly lovely staff, food was delicious. Nothing
• Pia (8/5): Great location and comfortable stay - Access to the Level Lounge with the amenities. Housekeeping could be better. Pet-friendly but you can tell the hotel is not use to have pets. Maybe a pet"food"menu would be just a nice little gesture.
• Birgit (9/5): - Prima
• Baris (10/5): -
• Nazlı (8/5): - The only downside for me was the lack of wardrobes in the rooms and the limited number of drawers. Since we were staying as three people, we had difficulty organizing our clothes and opening our suitcases.
• Huber (8/5): -
• Susan (4/5): -
• John (10/5): -
• IRENE (10/5): -
• carlotta (10/5): - la cortesia e disponibilità del personale Abbiamo pagato la colazione ma il giorno della partenza le tre colazioni concordate da portare via non sono state preparate.
• Jose (10/5): -
• Bentley (10/5): Stay again - Everything exceptional hotel Probably the best I have used in London Every single thing the hotel Itself is fabulous the staff attentive is every way the restaurant staff excellent
• Gabrielle (10/5): Excellent value for money - The service was exceptional the second we arrived at the hotel. We were taken to a separate part of the hotel to check in and were welcomed by super friendly staff followed by a glass of champagne. We were then shown to the Level dining area where a wide selection of snacks and drinks were complimentary. This included bread, cheeses, nuts, fruits, pastries, cakes & sweets. Drinks included were water, tea, coffee, soft drinks, beers and wines just to name a few! We only stayed for one night so sadly didn’t get a chance to have dinner or explore the rest of the facilities there but wow… we will be booking here again on our next London visit. Thank you :) Nothing!
• Ian (6/5): Nice beds, good breakfast and location. Frienfly staff. - The bed was comfortable and the shower was good. Free water in tge room every day. The Level lounge and breakfast wasvery good. The drain in the sink didn't draun well and the shower leaked. I asked to remedy both but tgey were not done.
• Robert (10/5): -
• Christopher (6/5): -
• James (5/5): Room disappointing - The buffet Drains in bathrrom were smelly and noisy. Room was also quite tatty in places and in need of some refurbishment.
• Karl (8/5): very enjoyable - Good location and a great breakfast Storage in the room could be improved
• Sarah (8/5): Great safe location right by Regents Park - Great location. Very clean and comfortable. Lovely reception. Comfortable bed. It was a pleasant stay just a few niggles. Not a fan of the open room styling. No bathroom door just frosted glass shower and separate toilet. The shower ran hot and cold. Could not get it to stabilise so it was a bit of a challenge to wash your hair jumping in and out. The executive lounge concept was good but was a little erratic at busy times. Under catered and under staffed.
• Wendy (9/5): - As usua alll the staff (front of house and support team) were incredibly welcoming even when they are really busy. Nothing is too much trouble for them and they always try and make your stay special. The executive lounge is a real asset as you know that any time of day you can get some refreshments and a place to relax or work. The breakfast is always excellent with an extensive range of fresh quality food....something for everyone.
• Debbie (7/5): Excellent extras but choose your oom wisely - The Level executive lounge is a fantastic service and really distinguished the stay from other hotels. The breakfast buffet was also excellent. The rooms are bland and I found the bed not as comfortable as I would have liked. The noise level from other guests was also much higher than other hotels I have stayed in.
• Gregory (10/5): Would stay at the hotel again and became a member of the Melia resorts - The property was beautiful and clean. The staff was the friendliest all throughout the hotel. We love the location. It was equal Distance from all the venues. The area was quiet and not a lot of traffic. For our visit close to Kings Cross station
• Louise (10/5): Really great stay. Would recommend to anyone and will return again. - Location, facilities offered, cleanliness and friendly staff Nothing
• Natalie (8/5): Wonderful - Beautiful hotel. Nice staff and the lounge is really an amazing addition. I recommend it a lot! Rooms are a bit small and the location is not so central
• John (10/5): - Great hotel, very clean and comfortable. Would recommend.
• Helen (9/5): Fabulous - The staff welcome. I’m a coeliac and the gluten free tapas offered in the Level could’ve been much better.
• Keith (10/5): Lovely place, great location,will come again. - Everything
• lisa (8/5): Enjoyable, great location would stay again . - Good location, modern, clean and well kept hotel. Seemed short staff at breakfast and coffee machines not working .
• Jose Frasquet (8/5): Buena elección en Londres - Fantástico localización
• Joaquín (7/5): -
• George (8/5): Nicely located hotel - Nicely located property with a great lounge available to the level customers. Breakfast was excellent Rooms are not soundproof, we were given a connecting room and we could literally listen the next ones
• DIAZ FERNANDEZ (9/5): - Atención al cliente x servicio. Nuestra habitación era la 841, debe mejorar en limpieza y en olores en el baño.
• Samir (10/5): -
• Ines (10/5): Amazing! - Wir hatten eine fantastische Zeit in The Level. Der Executive Lounge lonht sich auf jeden Fall: Drinks und Tapas den ganzen Tag inklusive. Das Zimmer war gemütlich, gross und modern. Das Personal, ausgezeichnet. Spanisches Flair in London!
• Sveta (10/5): נהננו - יחס מיוחד של הצוות ניקיון טרקלין הכל מעולה
• Beckie (9/5): Modern luxury quiet hotel - The lounge was a lovely extra with an amazing breakfast and nice selection of snacks and drinks throughout the day. Helpful staff and nice clean hotel. The location was good for bus but not as good for tube access.
• Tom (9/5): Zeer comfortabel hotel voor een comfortabel verblijf in London. - Zeer degelijk en mooi hotel. Vriendelijk personeel en goede voorzieningen. Ruime en schone kamers. Goede ligging in nabijheid van Underground.
• Adeleke (10/5): -
• Anna (10/5): -
• Calin (8/5): -
• Taline (9/5): -
• Tom (9/5): -
• Federico (9/5): - Super breakfast
• Wendy (8/5): -
• Sarah (10/5): - Le service était vraiment super !! Le lounge, le personnel est tres bienveillant et a l'écoute ! Merci beaucoup !
• Andrew (10/5): -
• Christopher (9/5): Beautiful, comfortable hotel, great location. Shame about the payment issues. - The location is fantastic, the room was lovely, large, comfortable and clean. The bed and pillows were extremely comfortable, the towels In the room were thick and generous in size. Breakfast was delicious and had lots of choice. It was excellent value for money for a night in London. Before we arrived, we had the option to check in online, however, the price shown was slightly more than the confirmed booking.com price so we decided to check in, in person. When we tried to do this, we were told that we had to pay the slightly higher price. It was only a couple of pounds but it felt wrong as this was not the price confirmed on our booking by booking.com. To resolve this, we just paid on the booking.com app and were then told that we couldn’t check in until the payment had gone through. We returned several hours later and were told we needed to Pay for the room again, so we shared the Booking.com payment confirmation Email to show we had actually already paid. All fine, when checking our, we were asked to Pay for our room again. This was a bit annoying that we were challenged 2 Times in this way. Other than that, the hotel was lovely however the shower was either too hot Or too cold and could not seem to regulate for quite some time. Also, the sound I. The tv was terrible and some channels kept freezing. Other than this, all good.

Photos