Helios Hotel Malang
Location: Jl. Pattimura no. 37, Malang, id
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just a 5-minute walk from Kota Baru Train Station, Helios Hotel Malang offers easy access to transportation hubs and nearby attractions.
Comfortable Accommodation
Each air-conditioned room is equipped with modern amenities such as a flat-screen TV, seating area, and en suite bathroom. Guests can also enjoy the convenience of a 24-hour front desk and free parking.
Dining Options
Indulge in Indonesian dishes at the on-site Helios Restaurant or venture out to nearby dining spots like Kertanegara Restaurant. A variety of culinary experiences await just steps away from the hotel.
Experience convenience, comfort, and culinary delights at Helios Hotel Malang. Book your stay now for a memorable experience!
Important Information
The property requires a room deposit.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Tour desk
- Ironing service
- Car hire
- Shuttle service (additional charge)
- Concierge service
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Mobile app for room service
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Garage
- Bicycle-friendly property
- Electric bicycle charging station
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Queen Room
This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Toilet
- Electric kettle
- Upper floors accessible by elevator
- Toilet paper
- Socket near the bed
- Free gym access
-
Deluxe Double or Twin Room
This air-conditioned room comes with a flat-screen TV and desk. Private bathroom has a shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Terrace
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Free gym access
-
Deluxe Family Room
This air-conditioned family room features a private bathroom, a tea and coffee maker, a seating area as well as a terrace. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Free gym access
Guest Reviews
- Mulyadi (9/5): -
- Retnaningtyas (8/5): - Aksesnya mudah
- Natascha (3/5): Not recommended - De porties hielden het verkeer tegen als je met een auto aankwam of weg ging. Mooi aquarium. We hadden speciaal voor 1 nacht deze genomen om ook te kunnen trainen. Eenmaal aangekomen meteen aan de receptie gevraagd tot hoelaat het open was. Meneer zegt 9 pm. Wij denken mooi. Willen om 5 pm gaan sporten blijken ze gesloten te zijn. Heel misleiden dit. Het dekbed had allemaal vlekken erin zitten. De badkamer stonk super erg en er lagen nog zwarte lange haren in het putje.(Mijn vriend is kaal en ik ben blond dus 100% niet van ons) Eenmaal de volgende ochtend uitgecheckt liep er echt een rat van de grote van een kat langs de receptie. Iehhl, ik was blij dat ik daar weg was. Ik raad dit hotel af.
- Hermanus (5/5): Gehorig Hotel. Slechte nachtrust. - Ontbijt was goed. Dakterras prima. Gym tegenover was fijn. Te kleine douche/wc. Geen daglicht op kamer. Erg gehorig. Overlast van luid pratende en rokende medegasten tot ver na twaalven. Om 5 uur weer overlast door spontaan zingende gasten. Kortom zeer gehorige gebouw en overlast gevende medegasten.
- Hamdan (7/5): -
- Guillaume (4/5): Je ne recommande pas. Malgré la gentillesse du personnel. - Un hôtel où les draps ne sont pas changés entre les clients. Les lits pas fait correctement. Les draps et serviettes avec des traces très douteuses. Des cendriers qui débordent dans les couloirs. Sans parler du ménage. J’ai fait des hôtels en Afrique pour moins chère et beaucoup mieux.
- Wei (7/5): Gym is great. - Gym is great and staffs are friendly. Restaurant close very early. Internet in room not very good.
- Kai (9/5): very friendly, easy to reach and nice ambience - It was easy to reach, very clean, and the crew was super friendly. The proximity to the train station and good restaurants is perfect.
- Rabaa (1/5): Bad -
- Nico (7/5): Good -
- Akoesha (3/5): Awful - Cheap Bedding is a blanket and torn sheets. Sheets have stains in them. The room smells weird. The walls and floor in the bathroom look like they haven’t been cleaned since the day they opened. The outlet next to the bed didn’t work, only other outlet is used by the tv. Therefore used this outlet but as it is high up on the wall, makes it difficult to place your devices there.
- Abd (4/5): horrible - The room is big for family guest toilet is not clean, the door unable to mlock it, the piping for toilet bowl need repair, a ,lot of coackroch, and overall toilet is in bad state , smelly and the whole room look like not been clean and use for months!!!!
- Kenichi (5/5): Passable - Easy access from train station. It was noisy in evening from traing gym.
- Tri (8/5): Very good -
- Vivin (7/5): Good -
- Nivori (1/5): Bad - i hate helios management and staff cause i have booked and paid by mastercars and confirmed by helios but when we arrived, the family room reserved have been given to other's guests...i will never believe helios even they gave my money back. we were so tored when arriving in helios and wanted to relax quickly but we can not!! i will never book this hotel
- Linda (5/5): Old room - The hotel has a good location and the staff speaks English is very friendly. Everything worked (shower, toilet etc.) and the bed was clean. The room is old, needs new paint and the room was smelling like mold
- Alessio (7/5): Good -
- Michal (7/5): Good - Very nice, friendly and helpful staff. Excellent location in the centre of Malang. There was a rat running in the corridor.
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