SureStay Hotel by Best Western Thomson
Location: 5020 IL Rt 84, Thomson, Illinois, 61285, Thomson, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Welcome to SureStay Hotel by Best Western Thomson, your perfect retreat for relaxation and recreation.
Recreational Delight: Unwind with our on-site golf course or explore the beautiful surroundings with our complimentary area shuttle, ensuring every adventure is just a ride away.
Comfort and Convenience: Each of our 48 uniquely decorated guest rooms features modern amenities such as LCD televisions, complimentary Wi-Fi, and cozy coffee/tea makers, making you feel right at home.
Savor the Experience: Start your day with a complimentary continental breakfast and enjoy delicious meals at our restaurant or coffee shop. Wrap up your evening with a refreshing drink at our inviting bar/lounge.
Discover the charm of Thomson while enjoying all the comforts we have to offer. Book your stay today!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free breakfast
- Express check-out
- Newspapers in lobby (surcharge)
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Designated smoking area
- Picnic area
- ATM/banking
- Fireplace in lobby
- Television in common areas
- Free breakfast
- Express check-out
- Express check-in
- Wheelchair accessible parking
- Braille or raised signage
- Free area shuttle
- 24-hour business center
- RV, bus, truck parking
- Free self parking
- Computer station
- Free RV, bus, truck parking
- Free continental breakfast
- Newspapers in lobby (surcharge)
- Pro shop
- Banquet hall
- Golf cart
- Golf clubs (equipment)
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
Rooms Available
-
Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
1 King Bed
Individually decorated room
Internet - Free wired internet access
Entertainment - 37-inch LCD TV, cable channels, and MP3 dock
Food & Drink - Kitchenette with microwave and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- MP3 docking station
- Bedsheets provided
- Soap
- Window screens
- Closed captioned TV
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
Individually decorated room
Internet - Free wired internet access
Entertainment - 37-inch LCD TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- MP3 docking station
- Bedsheets provided
- Soap
- Window screens
- Closed captioned TV
- Desk chair
-
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
1 King Bed
Individually decorated room
Entertainment - 37-inch LCD TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- MP3 docking station
- Bedsheets provided
- Soap
- Window screens
- Closed captioned TV
- Desk chair
-
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
2 Double Beds
Individually decorated room
Entertainment - 37-inch LCD TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- MP3 docking station
- Bedsheets provided
- Soap
- Window screens
- Closed captioned TV
- Desk chair
-
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
2 Double Beds
Individually decorated room
Internet - Free wired internet access
Entertainment - 37-inch LCD TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- MP3 docking station
- Bedsheets provided
- Soap
- Window screens
- Closed captioned TV
- Desk chair
Guest Reviews
- Angela (6/5): - We did not know we needed to ask if we wanted our room cleaned, however once found out our room was cleaned nicely. The standard of continental breakfast was not what was expected. A toaster with no bread our butter, limited option of pop tart our sugary cereal with milk. No yogurt, no bagels, no fruit. I only had coffee. That should have been more up to standard.
- Dmytro (10/5): - Clean room, Staff, Bar, Breakfast. Recommend 100%!
- Gilbert (8/5): - The only complaint? Just cold ceral and milk for breakfast. Coffee was empty by 9 AM.
- Jeff (10/5): - On location bar and another bar across the parking lot that was fun!
- Daniel (10/5): - Staff was good
- Don (6/5): - Staff there was great. Local people we met were so friendly. Hotel needs some work our room was musty smelling. Bathroom definitely needed updates. The tub had caulking in the bottom. It apparently must of had holes they repaired. Toilet seat heavily worn. I don't know why our room smelled musty. We traveled there with other couples. Rooms were the same. The food they served was really good. The free breakfast food had out dated yogurt. So beware and check dates. Probably will stay somewhere else, but visit the bar n grill for sure.
- Aaron (6/5): - It was pretty clean. I’ve seen worse. TV was pretty small for the king size room we had. It was all the way across the room could barely read the close caption. Nothing for breakfast but pop tarts, muffins, and cereal. Apple juice and orange juice. waffle iron was on a table, not plugged in. Very disappointed in breakfast.
- Robert (4/5): Stinky and noisy - If you like, sleeping in a stinky noisy room, you’ll love this place. Weekday stay empty hotel yet they had to shove us on the second floor without an elevator. As soon as we walked in it smelled of mold, and the window was wide open so they knew it. The owner of this hotel also owns a bar and golf course on the same property. At 7 AM they felt they needed to mow the golf course right below and directly adjacent to our room. Continental breakfast consist of pop tarts, and prepackaged muffins. Staff was nice.
- Verified traveler (2/5): Wish I stayed home - We are very disappointed in our room. No tv service at all. Big holes in the broken windows were just taped closed. Drain plug in bathtub not working.
- William (10/5): - Enjoyed the stay. Easy to get to and clean
- Joyce (10/5): - Staff was very nice and friendly hotel was very clean
- mark (6/5): - Room was right across from breakfast room and stsrting at 6am non stop till 10 was screaming kids and very loud adults
- BRUCE (10/5): Fantastic - Debbie and Sarah were FANTASTIC!! They treat me like family!
- Keith (10/5): - The staff is amazing
- Sergio (10/5): - Great place to stay.
- Andrew (10/5): - Great time!
- William (6/5): - The room was nice, clean, and comfy. The wifi was solid. The "continental breakfast" was standard. The price was the lowest I found in town! The attached bar and restaurant are convenient and very popular! Unfortunately, the popularity of the bar was not a positive for me, as there were a lot of revelers coming and going late into the night. This might not have been as much of an issue if I hadn't been at the end of the hall by the exit. The door slammed every time anyone went through it, which was particularly frequent on Friday and Saturday until sometime after midnight. There's also a golf course that shares the lot (another draw, if you're into it), and it was PACKED on Friday night, which I'm sure contributed to the heavy traffic flow. The stairwell was adjacent to my room and I could hear everyone thudding up and down the stairs, as well. The walls of the place must be pretty thin. One night/morning someone had a dog in their room that barked for what seemed like hours. I got a text asking about my experience after the first night, to which I described the issues and requested a different room, but never got a reply. I guess it was automated with no one on the other side? I wouldn't stay here again, but you might like it if you're there to party.
- Joseph (6/5): - Property was nice and clean. Only problem we had was our room was upstairs above or to the left of the bar. The music and karaoke was way to loud they dont even turn it down a little like after 10 pm so people can sleep pretty ridiculous.
- BRUCE (10/5): My favorite Hotel - Staff was AMAZING!! Kimmie , as usual, was AWESOME!! I never stay anywhere else.
- Ken (6/5): - We were very disappointed in the continental breakfast. There was no danishes no bread no bagels nothing to make toast two kinds of cereal. The only thing you could get were pop tarts and waffles. Little disappointed, most continental breakfast have at least biscuits and gravy some kind of bread for toast And more than two choices for a dry cereal.
- Anna (10/5): - Nice view off the golf course. Bar and continental breakfast on the site.
- Janel (8/5): - A little run down but overall ok for a quick stay.
- Lowletta (8/5): - Bathroom not clean and the tub had repairs that were not done very well
- Mitzi (10/5): - Really liked this place 🙂
- Lisa Martin (10/5): - SureStay has become our "go-to" place when visiting family in the Savanna area. The hotel is clean and the staff is friendly. The location is convenient to family. The restaurant provides everything needed for a relaxing stay.
- Candance (10/5): - The staff at this hotel was amazing!! The bar and restaurant was awesome.
- Shane (8/5): - Good value, safe and clean, right in golf course
- Garry (8/5): - The rooms were very nice and the staff was great!
- Kent (4/5): - This was a very disappointing experience. Our room was not very clean, dead bugs on windowsill, gross. Breakfast was a huge disappointment: only sweet stuff, no eggs, no sausage, no fresh fruit, no oatmeal, no tea or decaf coffee, no water pitcher or water bottles, coffee was not even in the breakfast area. No elevator in building. No fitness center. No canopy or overhang area where we could unload our car, we got soaking wet from the rain while lugging in all our luggage and supplies. No luggage carrier on wheels. This motel or hotel was very dated, with little or no normal amenities and conveniences. To make matters worse, the toilet in our hotel room became completely clogged/plugged and unuseable, just from normal usage, and the employees didn't seem to bat an eye or offer any assistance. One said she might be able to get us a plunger but never did. Because of the time change (daylight savings time) we kept getting locked out of our room. We would like to speak to someone about this and get some sort of partial refund or credit. We've stayed in many places over the years and have never had such an all-around bad experience.
- Verified traveler (2/5): Fraud Risk - Do Not Stay Here - Stolen money from my card. My bank was charged extra money for no reason, I ended up getting a check from Best Western corporate because the owner refused to refund me, even when he was told by Best Western that his actions were illegal. I don't know how they're still in business
- Torin (10/5): - Easy to find property next to a golf course, staff were friendly n good bed to sleep on. I’d stay there again!
- Andrew (10/5): - Very friendly staff! Loved the bar in the hotel. Definitely would stay again.
- Beth (6/5): - Staff was nice, room was clean and comfy . Thought they would offer more of a breakfast since there was a restaurant there but basically regular package. little overpriced for what I expected
- Tracy (6/5): - They had a golf event, all the golfers ate the breakfast items, so by the time we ate at 8:30 am, nothing was left ir restocked.
- Sierra (6/5): - The bathroom vanity was small. You could hardly put make up or your toothbrush supplies on there… Had to set stuff on the back of the toilet if you wanted more space…The shower creaked like there was nothing below the tub shell. My tile was cracked like they had to dig under it. Outdated inside rooms. Get what you pay for. Said they had a continental breakfast… I'm not sure that I having a waffle maker constitutes as a continental breakfast. Disappointing .
- Pamela (10/5): - This is our go to place to stay when we come back home. The staff provides EXCEPTIONAL service every time!
- Sonya (10/5): - Staff send text after first night asking if everything was to our satisfaction, it was thoughtful
- Alexa (10/5): - Friendly staff
- Daryl (6/5): - Nothing special, just ok
- Samantha (4/5): Good for people that party but not family oriented - I was very disappointed in this hotel. The bar and was extremely loud. You could hear people talking all night long on both sides of my room through the bathrooms. There were smells in the hallway. Phone network was terrible in Thompson. I would never stay here again, and I would not recommend going here unless you drink and party all night long
- Harold (10/5): On a gof course - Great people who are friendly ad Heidi here
- rodney (4/5): Not impressed - Lobby was not well marked and I have to walk to find it. and it went down from there. The staff was OK, but check-in was slow and the outside door to the room hallway would not close. The room I got smelled musty. The AC was very noisy when the compressor clicked in. When I check out, No body was at the counter so I went to the breakfast. No Fruit, no Cereal, Nothing hot except a waffle. When I left someone was at the desk and he asked me is the AC worked. I told him it did but was very noisy. It was very coinvent for where i needed to go but, If I go back, I will look else where and drive a little.
- Gregory (8/5): - This is called a resort, but actually an average and dated hotel, golf course and casino in the middle of cornfields. The people were nice, and our room was clean but it really needs some updating to the exterior and property grounds. The breakfast had only fruit as healthy choices. No eggs or other hot food other than waffles. No water either.
- Carlene (2/5): - The room smelled of mildew, horrible conditions
- Edward (8/5): - Had trouble with tv going in and out😊
- BRUCE (10/5): My Favorite Hotel - I’ve stayed at this hotel many times. The staff is like Family. I always have an excellent time. I’ll definitely be back again and again. The service is incredible!
- Nicole (8/5): - It was a nice option after a concert nearby
- Suzanne (4/5): - About 1130p music started blaring loud that we couldn’t get to sleep before 1p I was on my way home for my mom’s funeral so didn’t appreciate the music after 1130p. Spoke yo desk clerk upon checking out and was assured I’d get a call or email from manager Chrissy and never heard a word from anyone!
- Shane (8/5): - We are so glad we found this accommodation! We visit our grandkids who live in Savanna where the only hotel has become prohibitive expensive. This place is all you need to get away from those brats for a while! Only 5 miles away.
- Selena (10/5): - Don't let the outside or the inside bar fool you. I arrived late at night. But the host greeted me and was very friendly and polite. The room was great. It was very quite in the rm as I had a room away from the bar. I will definitely stay here again *****
- Darcie (10/5): - Great place to stay.
- COREY (10/5): - Heather was fantastic and went above and beyond to accommodate for our requests.
- Terri (10/5): - Staff was very friendly and accomodating. Rooms were clean.
- Denise (10/5): - Loved the people and the hotel
- BRUCE (10/5): The BEST - Best clientele of any hotel I’ve ever been to. Service was top-notch.
- Verlin (10/5): - Clean comfortable room, in house bar/grille
- Bruce (10/5): Awesome hotel - My 3rd year returning to this awesome , bike friendly, hotel. The staff are great and the beds are comfortable. Excellent food and drinks ate available at the hotel. 5 stars for me.
- Nicole (10/5): - Great hotel with super friendly and fast service. We will be back every year! Beds are amazing. Very clean. Fast response for needs while you stay!
- Jeffrey (2/5): - The restaurant service was terrible. The one waitress that came in two hours late was rude and very disorganized. The bar keep and who took care of the front desk was great. Overall, the problems we encountered was a lack of management.
- Bruce (10/5): Great stay - This is the only hotel I'll ever stay at when traveling to Poopys. Very bike friendly.
- Verified traveler (10/5): - Super nice people - great broasted chicken. Easy stay, no frills, but everything you need.
- Lakisha (8/5): - Property was great. Enjoyed my stay. I didn’t like Expedia lying and saying my room was 91 dollars a night, and I get there and it’s 116. Highly disappointed
- Randy (10/5): - Its not much to look at on the outside, but very nice and updated on the inside. Very clean. My room smelled very fresh. The staff was very nice.
- Ana (10/5): - Friendly staff, bar had great service. Low prices on food and so delicioso. Clean rooms and comfortable beds
- kara (8/5): - Furniture doesn’t match shower was wonderful and bed was comfortable
- Bruce (10/5): Hidden gem - This hotel in a hidden gem. The food is amazing and a great price. We always have the best experience with all the staff. The bar is a fun atmosphere with fun locals. The only negative is that the wifi is horrible and any signal is hard to come by.
- Punky (10/5): - The Hotel is amazing the staff polite and the food was great. Golfing as per my Husband was awsome. We will be returning next year. Thank you SureStay
- Andrew (8/5): - Wonderful place to stay and the shuttle bus that takes you to the bars is extremely convenient.
- Ronna (8/5): Very Nice, Good Value Hotel Near Savanna - This hotel just outside of Savanna was a pleasant surprise. The room was large and had a microwave, coffee maker and refrigerator, and our first floor room overlooked the golf course. I loved being able to have the window open for fresh air and a lovely view. Continental breakfast was included. It wasn't the typical hot breakfast you get at some hotels, but the big breakfast sandwich you just heat up was great and other items offered like bread, bagels, pastries, yogurt, milk, coffee, dry cereal, and fruit were adequate. We also enjoyed the bar and restaurant on the property as well as the little bar across the parking lot (Majestic Pines). I would definitely recommend this place to other travelers.
- Gina (10/5): - Basic but very clean and well maintained. The front eesk people were very kind helpful and seemed to honestly want to make our visit go well
- Jolene (2/5): - Very dirty. Disgusting bedding and bathroom. Service was awful. Phone didnt work
- BRUCE (10/5): - Excellent service
- Misty (6/5): - The cool (female) and housekeeping were very kind. There were two bartenders that we warm and inviting. The older brunette with short hair at the the shoulders was there to only serve men and have as many cigarette breaks as she could. She never washed her hands after she smoked and put gum in her mouth in-front of guest. Overall it’s a good place to stop for lunch and chat with locals.
- Paul (10/5): Worth the stay and price - If steps are a problem, ask for a disabilty room because they are on the first floor and there is no elevator. Overall, I highly recommend this motel. We had a great time!
- Bruce (10/5): 5 plus rating - We were treated exceptionally well from the moment we stepped thru the door. Staff is excellent, food is amazing and its a perfect location for sites up and down the river. I'll never book at any other place when Im in the area. Id give this a 10 out of 10.
- Dawn (10/5): Guest - I love that hotel. I’ve stayed there 2 different weekends now and the employees are so kind, friendly, and helpful. The hotel is so nice and clean. I’ll be staying there again. They keep it really clean and everyone is always friendly.
- doug (6/5): - Friendly staff and convenient location. When thinking of a "resort and Casino" this property would never come to mind. It is an older facility and the the fixturing and rooms are fairly Rundown. The room is spacious and the bed was fine.
- Adrianne (6/5): - There was nothing unique about the Property other than Restaurants at the Golf Club and late night bar inside lobby. Most of the amenities expected at any good Hotel/ Motel were not was expected
- Terry (10/5): - Everything was clean and great location.
- Anthonie (6/5): - Did not especially care for facility. It was dated, somewhat run-down and not well-maintained.
- Cindy (8/5): - Reasonably price, nice bar
- Nicole (10/5): Road trip - Hotel has a great location for what we wanted to do while we were here. Staff was friendly fast and all around great!
- Jeff (6/5): - Dead bugs on the AC. Dirty towel hanging on the back of the door. Front desk gal wasn't friendly. Ice machine was broke.
- Joe (4/5): - never had the opportunity to stay here. Booked the room with you and upon arrival there was no room available.
- Joseph (10/5): - This was the perfect place to stay for our trip. The staff was awesome, the rooms were very nice and clean and bar and grill was a great addition!
- Fred (8/5): Savanna stay - The booking went fine, the staff was helpful and friendly. The next-day breakfast was sub-par. Knowing that they had a full capacity, the staff should have served fruit of some sort at the breakfast. The coffee, both in the room and downstairs was the WORST, WEAKEST coffee I have ever drunk. Also, the HD riders need to be reminded that, when they arrive and depart, that other guests don't appreciate their noise. Not only are the engines revved and warmed up beyond need, but the radios being blasted is inconsiderate. The same standards apply for people who arrive in cars and trucks. I understand that "loud pipes save lives", but it doesn't apply to parking lots early in the morning, nor late at night. I would stay there again, but if so I will request a room on the WEST side of the hotel, away from the motorcycles.
- Alan J. (6/5): - Awesome staff, they worked hard and made our stay that much better, bar was good with good food. We have been here before on bike trips.Close to all motorcycle destinations in Savanna, IL area. Biker friendly. Will stay here again!
- Linda (8/5): - The same person was working the bar that checked us in so I had to wait a bit, but she was helpful once she came to me.
- Shauna (10/5): - Everything was nice at the property
- Julie (8/5): - It was a nice clean place with friendly people. Minor issues…Had an empty tissue box in the room, and coffee pot empty at 10 am on Sunday morning. Poor selection for continental breakfast.
- Diane (10/5): - Rooms are very nice.
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