Boomtown Casino and Hotel New Orleans

Location: 4132 Peters Road, Harvey, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• ATM/banking
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Secured parking
• Casino nearby

Rooms Available

• Deluxe King

  This single room features a seating area, satellite TV, and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack

• Deluxe Two Queen

  This double room has air conditioning, a seating area, and a view.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack

Guest Reviews

• Dr (9/5): -
• Deloyis (9/5): Great stay. I like Boomtown. This was not my first time staying. I noticed that improvements were ma - I wasn't aware breakfast was being served. That would have been nice though. I did like the front desk personnel and the ease of check-in. I thought there should be a way for the hotel patrons to get to the casino without having to go outside.
• Dick (10/5): Comfortable, friendly, welcoming and clean! Convenient to the casino! - All of the staff that we encountered was absolutely wonderful! Rooms were clean, lobby was clean and very welcoming! We'd stay again should the opportunity present itself! Nothing!
• Chet (1/5): -
• Lori (10/5): Our stay was short, but sweet and relaxing at Boomtown. - Boomtown was wonderful. It may be a bit off the main drag, but it is worth it. Price is much cheaper and is just as nice as any other hotel that's downtown. We were extremely happy with our stay. N/A
• Moore (10/5): - Everything
• Art (10/5): Great place to stay great service - Very nice place to stay good service
• Hunter (7/5): -
• Guest (8/5): -
• Skeeta (9/5): -
• bryan (10/5): -
• Lisa (7/5): -
• Rogers (9/5): -
• Gibson (8/5): -
• Phyllis (9/5): Great - How close it was to walk to the casino Wish there was more places to eat or that they stayed open longer
• Atavia (6/5): - Staff
• Ericka (3/5): It was inconvenient for me - The bathroom had stains and rust on sink materials Unaware I couldn’t hook up hdmi cord to game
• Eric (1/5): - The room was nasty I’m booking there no more
• Newby (10/5): -
• Josh ishee (10/5): -
• Aleah (10/5): I would stay again - Friendly staff A lot of cats outside
• Preservation (9/5): -
• Taylor (5/5): Quality Has Gone Down - Comfy beds, ac cold, all employees at front desk were pleasant and responsive to all requests. Coffee bar provided one day out of 3. Spacious bathroom and shower. Lack of clean towels (long wait and only 2 towels for family of 4), no housekeeping to pull trash (had to set in hall), loud announcement on the boat can be heard throughout the night (2:30AM, 3AM, and 4:AM).
• Nicole (9/5): -
• Billy (9/5): -
• Martin (10/5): - I liked how as soon as I walked up to the front desk agents they acknowledged me and greeted me first and automatically knew that I was there to check in. The lady that was working there she took her time to explain all the instructions of the whole check-in process especially the incidental fee which I appreciate it. N/a
• ralph (7/5): -
• LaDonna (5/5): - Location wasn't to bad No microwave in room, the room phone wouldn't dial out to front desk when the toilet stopped up.
• Shannon (10/5): I will book again. - I liked everything. Nothing everything was excellent.
• Shannon (10/5): Great staff & value in the Big Easy! - The staff went out of their way to help us change our reservation when our travel plans changed. They were friendly, professional and very helpful. The beds were hard and would be better with pillowtop pads.
• Quentin (6/5): Expect more from a casino bringing in billions. - Room was clean and staff was friendly. Room was hot and humid. Had to walk in rain to get to casino.
• Alvin (7/5): Overall room and stay was very good. - Room was nice and clean. Lighting in the room could be better especially in the bathroom.
• Leslie (8/5): -
• Margurite (8/5): Okay - I look the stay in the hotel. The fact the casino is not in the hotel
• Kveta (9/5): Things were nice and will be staying again - I liked that the location had restaurants inside. The property was very quiet, clean and staff were friendly What I did not like about the property was they were not near any out side food places. The property is in an industrial neighborhood
• Ngeri (9/5): -
• Willie (10/5): Rooms are good size but need a microwave. Bathroom shower is excellent. Casino and restaurants are good. - Comfortable and quiet Parking lot smells like urine.
• Adams (10/5): -
• monica (8/5): -
• charles (9/5): - no breakfast on grounds
• Lareca (7/5): -
• Kortnee (8/5): -
• virginia (6/5): Won’t stay again - Had to ask for hand soap for the bathroom. No good breakfast or coffee place. Dirty bedroom carpet. Bed sagged so bad
• Suzanne (10/5): - The staff was super friendly! They came to thw door and helped me with my bags
• Lawrence (10/5): Beautiful love the view - Everything Nothing
• Dale (10/5): - We liked everything about it
• Linda (8/5): - Staff is super friendly, i would rate hotel 5 stars but they really need to upgrade the mattresses in the rooms. Every room i have stayed in the mattresses are horrible. Backache every time i sleep in that hotel.
• Kendra (2/5): - Horrible experience with the staff on duty!
• Shawn (6/5): - The room had an odd smell.
• Cynthia (2/5): - The only place to get food was a "market place" that gave me disgusting food that ended up making me extremely sick
• Darren (10/5): - This place is always a fun place to go to. Everyone is so friendly- that's not a lie. If you stay here for a couple of days you start to feel like you're part of a family, which is kind of weird when you're in a hotel. But that's also good right? Thank you for coming to my TED Talk LOL
• Scarlett (2/5): - The staff was polite, however, the machines do not take one dollar bills, and they are very tight. Some scary ugly old prostitute broke into my car. My husband and i were fighting all night. It was just a bad atmosphere n bad vibes all around.
• Frisby (8/5): - The hotel was great.Bzt I never rec5 my $100 deposit back
• Lequincia (10/5): -
• August (9/5): Nice and clean - no breakfast Location
• Alexander (9/5): - Clean & quiet.
• Jennifer (6/5): Ok.. - The room was ok and it was definitely quiet which I appreciated I was there for a work trip didn’t go to the casino
• Nakayla (10/5): -
• Chad (6/5): - The room had a musty odor, it was hot and took a long time for the room to finally cool. Made for a rough night of sleep.
• Richard Hawkins (8/5): - Location is close to family and I enjoyed the casino. The rooms need renovation carpets are in bad shape. I had to ask about the vip room credit I have missed out on this our last 4 stays. Overall great place to stay based on price location and Casino
• Tami (5/5): Not for kids thought there was a pool on line said there was - Convinced to casino Easy check in
• David (6/5): - Outdated all around. Dirty carpet in room. Little to no dining options.
• Adrian (6/5): - Too much slamming of doors by the cleaning staff in which I was by the storage.They even did it at night in which I thought they would be gone...smh... not cool
• Nakayla (10/5): Exceptional -
• Syed (10/5): - The room was spacious and clean.
• Michael (6/5): - Friendly staff
• marriane (4/5): - Front desk ladies were nice enough. Although almost all the vending machines didn't work or stolen your money and they didnt seem too concerned on fixing them or issuing a refund. Rooms could use a little updating. Not enough bath towels for 2 ppl. Seems AC couldn't keep up and room seemed warm at night time. Bathrooms were clean bed was comfortable. Disappointed that everything closes so early & no options for night owls. The worst part was the i looked into the bottom of the ice bins that dispersed ice it was full of sludge & black mold. Very underwhelmed, not a place that i will go back to.
• Jose (8/5): - Don't play the slots there if you want to win!!!
• Nancy (10/5): - Stay was very nice. Staff is great and helpful
• Mary (10/5): - The Manager was awesome
• Lisa (8/5): - The room was clean and nice but I do think it’s time for the hotel to think about cleaning the carpet. And the young ladies that checked us in and the one that checked us out needs to work on their customers service skills , did not make you feel welcome at all. When we approached the counter we was not greeted she just asked are you checking in
• Jade (3/5): It wasn’t the worst but definitely could have been better. - To see the casino on the river It smelled moldy and old. The carpet looked like it was from the 70’s. The place appears to need a remodel.
• James (8/5): - Average
• Barbara (10/5): - My stay at Boomtown hotel was amazing as always. The room is always clean and have the needed essentials, most importantly the bed is clean and comfortable.
• Linda D (10/5): - N/A
• William (10/5): - It was conveniently located
• Diane (8/5): - The stay was fine. They only had 1 restaurant open on Tuesday, and the food was barely editable. One thing that was disappointing was that I didn't receive the $15.00 in food and drink voucher.
• David (2/5): not recommended - It was way over sold on the web site. Said food options, there were none. continental breakfast none. coffee none. everything was closed. There for 3 nights 4 days only food option small sandwitch shop.
• Pamela (9/5): Superb - Great hotel to stay at. The staff is always professional 👏
• Fred (10/5): Exceptional -
• Jonathan (10/5): - .
• Sharon (10/5): Nice place to stay staff very friendly - Everything No maid service during our stay
• Reginald (10/5): - No Micorwave
• Theresa (8/5): - Liked the casino on the riverboat,room was clean and quiet.
• DEBRA (8/5): - Quiet and the staff were nice and very clean
• Jaii (10/5): - Everything was excellent
• Katrina (10/5): Exceptional - Very clean and comfortable Everything was great
• Fionn (10/5): - Great staff and very professional..
• Fionn (10/5): - I am satisfied
• Ora (2/5): - Bad everything
• Petter (10/5): - Excellent stay
• Whitney (10/5): Exceptional - Stayed for one night everything from the staff too our room was exceptional.. front desk treated us like family.. easy check in process Wish their was a buffet in the casino
• Campbell (1/5): I felt like it was a way over priced crack motel. There were literally hookers walking around - Nothing Everything about it
• Nakayla (10/5): Exceptional -
• James (10/5): - This Was My 2nd Time Staying At This Hotel And I Love It, And Yes I Will Make This My Home Away From Home Every Time I Visit There! Keep Up The Good Work And Welcoming Customers To Your Wonderful Facility!!!
• Jason (6/5): Bed was the shining star - We chose this hotel due to it not being too far of a drive from there to the French Quarter. The hotel itself seems a bit run down. The bed in our room was fantastic! Most of the time the beds in hotels give me terrible pack pain…but not this one. Very comfy! Hopefully they renovate the property soon and restore it to the 5 star quality it once was.
• Lina (10/5): - Great location!
• Yessica (2/5): - When we checked in, the facilities were not clean and after booking a deluxe king room we were assigned a accesible room with a lowered bed, when we asked the front desk they said we should have gone back down to the front desk and asked for a different room. But after checking in at 2am and a 7hr drive, and check out at 11am it was not convenient.
• Kendra (10/5): - Love the place
• Ashley (10/5): - Room and bathroom very clean and roomy. The lady at the desk was so very helpful and nice!

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