Residence Inn New York The Bronx At Metro Center Atrium
Location: 1776 Eastchester Rd, Bronx, New York, 10461, Bronx, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Enjoy the fitness center, terrace, and garden, along with complimentary wireless internet and a picnic area with barbecue grills.
Socializing and Dining
Mix and mingle at the complimentary reception and unwind at the bar/lounge. Start your day with a complimentary buffet breakfast.
Convenient Facilities
Benefit from a 24-hour business center, express check-out, and event spaces. Free self-parking is available.
Book your stay at Residence Inn New York The Bronx At Metro Center Atrium for a convenient and upscale experience in Bronx.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Express check-out
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Express check-in/check-out
- Continental breakfast
- Picnic area
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Internet access in public areas - high speed
- Smoke-free property
- Wheelchair accessible parking
- 24-hour business center
- Free reception
- Free self parking
- Free grocery shopping service
- Free continental breakfast
- Free buffet breakfast
- Housekeeping on request
- Banquet hall
- Recycling
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Double-glazing on all windows
- Energy-saving switches
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic straws
- Water-efficient showers only
Rooms Available
-
Studio, 1 King Bed with Sofa bed (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
450-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)
1 King Bed and 1 Double Sofa Bed
450-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)
2 Double Beds
675-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Turndown service and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
450-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 2 Bedrooms
2 Double Beds
675-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Turndown service and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
1 King Bed and 1 Double Sofa Bed
550-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
550-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Barbara (8/5): - The overall service was excellent however there was long strains of hair everywhere then I found a roach in my bathroom ! Then someone'child was running across the floor banging and jumping from 6:45 a.m. till 10:00 a.m. had to call the desk 3 times
- Jason (10/5): - Enjoyed our stay, staff was nice and the room was clean and comfortable
- Stacey (8/5): - The rooms are a little dated at least mine was. I didn't reacall booking a handicapped room, but I will make sure not to do that again. Everything was awkward, no tub, no closet. Perfect for someone who needs those amenities awkward for someone who doesn't.
- Myra (10/5): - It was a good experience for me and my family.
- Geovanny J. (10/5): - The staff was friendly and helpful
- Gregory (10/5): - Staff were very friendly and super helpful
- Demario (10/5): Dallas - I enjoyed the experience!
- Barbara (10/5): - Why is it every time I request a wheelchair accessible room they say they don't have any???
- Mary (10/5): - Staff were welcoming
- Starr (8/5): - The staff was nice and breakfast was great!
- Rosmery (10/5): - đź’—
- Henry (10/5): - Amazing place and very nice area.
- John (10/5): - Easy wntry. Proximity to city/events.
- Dominique (8/5): Great for a Family Trip - We were a group of 6. 3 adults, 2 older teens and one toddler. We got the two bedroom suite which was two beds and a pullout sofa. There was a kitchenette and two bathrooms which was perfect for our stay. The room was clean, smelled good and just what we needed. Check-in staff was friendly. We did have an extra 20 minute wait after arriving about 30 minutes past check-in time due to some electrical issue in the room. The hotel was in a good location. Easy to find, free parking and had a few places to eat within walking distance. The only thing that I would change would be the shower tub floor. It had some permanent scrapings and stains, so although clean gives the appearance that it’s not. Overall I enjoyed my stay and when I come to visit again, I will book this hotel again.
- MAHMOUD (10/5): - .
- Jerlynn G (10/5): - Their breakfast is delicious and had a lot of options. Donisha, their breakfast supervisor was kind and helpful. She made sure everyone had what they needed and her friendly attitude was a great way to start our day.
- DeAndra (10/5): - Great staff fav hotel in the area
- Herminia (8/5): - Very spacious and clean
- arlene (10/5): - The staff, especially Winzell were super helpful. She helped my & my kids with my room and switching my room when I needed an upgrade. She helped me get checked in early too. My room was very nice & super clean. The water pressure in our bathrooms was fantastic! The bathrooms were very, very nice-spacious. I really enjoyed my stay and look forward to returning to the hotel. The parking was great too! It comes with your room and they just give you a pass to display in your car. My only suggestion are more food options in-house & the AC was a little loud in the room. Both things doable but just a suggestion to make it even better!
- Verified traveler (10/5): Great hotel - Great hotel wonderful friendly and helpful staff. Nice breakfast spread and all day coffee and tea bar. Would definitely stay again.
- Titanya (10/5): - Amazing!! Highly recommend this hotel.
- Judith (10/5): - The breakfast included completed my welcome stay! I would definitely book this hotel again.
- Ammar (10/5): - Very friendly staff and the hotel is clean and quiet.
- Kafoumba (10/5): - It was amazing
- Verdiane (10/5): - I don’t the bad spirit that lives in them!
- Tara (10/5): Good property - Super clean good place to stay. Totally unfamiliar with the area but my son was visiting Fordham and it was about a 15 minute drive.
- sharon (10/5): - I love the size and layout of the rooms. Location of the hotel is easily accessible to shops, restaurants and major highways
- NANA (8/5): Nice hĂ´tel - Was pretty good overall. Spacious room with full kitchen. Only issues were terrible water pressure in the shower and nightstand drawers that wouldn't close.
- Ann (10/5): Excellent experience - Wonderful hotel. Very clean and very friendly staff. I would highly recommend
- Yvette (10/5): - I have been coming to this hotel for years and they never disappoint.
- Perkin (10/5): - NA
- Robbie (10/5): - The Residence Inn New York The Bronx at Metro Center Atrium was an excellent choice. The cleanliness was the best. Spills cleaned immediately. Excellent staff.
- Marilyn (10/5): - Staff was exceptional. Room was clean. Hotel was lovely and so was the room. Would stay again.
- Sadiq (10/5): - Great
- Vincent (2/5): - Very poor service
- Frank (4/5): - My electric sockets were not working when I arrived. I was trying to charge my phone when I got to the room. Nothing worked. The desk clerk wanted to sell me a new charger instead of sending someone up to the room to check it out. My tv stopped working at 7 in the morning I was told the engineer comes in at 11. After going back and forth someone came up and fixed it. There was a large bug in my room. Disgusting. It was not a good experience.
- Cabrina (8/5): - We liked the room, spacious, very nice kitchen area, with a nice size refrigerator. The kitchen was very complete. Everything was very clean. We were there one night for bereavement and I had to iron my husband's shirt. I took out the ironing board and when I looked at the iron, it had what looked like burnt fabric on it. Totally unusable. I called the front desk and they said housekeeping would come to replace it. They did not arrive (it was around 8:30 pm) so I called again and brought the iron down and the front desk had a replacement for me, along with an ice bucket that we did not have). House keeping came with another iron about an hour later. Also - the television was very very dark and there was difficulty using the remote control. Lastly and most - I was unable to sleep as the heater vent was very loud, going on and off periodically. And with that the smell of marijuana was coming through the ventilation. That was the worst of it. We paid $289.00 plus insurance protection, for that price we did not expect these inconveniences. You claim non smoking throughout, but weed was being smoked and traveling to our room through the vent by the window near our bed. Not happy about this. It was difficult enough to go to my husband's mother's wake and funeral on 4/16 and 4/17. The lack of sleep because of this just made it worse. Everyone else and everything else was good although I was surprised that we had to clean our own breakfast plates and utensils from the table.
- Francisco (10/5): - Very good place, will be back soon
- Angtoinlina (10/5): - Very clean place
- Christine (10/5): - Everything was amazing
- Jailyn (8/5): - My checking wasn’t welcoming. I had to call for extra bedding sheets waited almost 2 hours. Bed was very comfortable and room was clean.
- Ezekiel (10/5): - Amazing
- Stephanie (10/5): - My trip was excellent. The room was really nice.
- Stephane (10/5): - Beautiful place
- Mary (6/5): - Nice to have free breakfast. Staff was lukewarm with a few exceptions. They need to be more welcoming and friendly.
- Crystal (10/5): - Staff very friendly and welcoming! Kid friendly and will be back again!
- Jasmine (10/5): - Very nice hotel. Plenty of parking. Friendly staff. Clean.
- VICENTE (4/5): - It smells like a dog just peed on the bed room
- Edward (10/5): - Best place to stay in the Bronx.
- Araami (10/5): - Nice, clean and quiet
- Diana (10/5): - Amazing in general, so clean, so beautiful, good area
- Jeremy (10/5): - Some of the best staff I have ever dealt with.
- Rama (10/5): - Good service clean room
- robert (8/5): - Our room was not ready at checkin time. False fire alarm went off at 2 am and we could not hear the announcement. Heating unit was not efficient. Set it at 77 and room was still chilly.
- Yarisbeth (10/5): - I was happy to know that this hotel is pet friendly, very convenient!! love the outdoor chimney and cool lobby bar.
- ETIONDEM (4/5): - I didn’t like the fact that the heating system in my room was not working and I called front desk who sent a technician but he couldn’t fix it and I had to put on warm clothes and go under the blanket to sleep early and couldn’t sit on chair to relax etc and they had no more rooms available and couldn’t give me a refund to go to another hotel because booked thru a 3rd party Expedia and they have to pay U commission. If I had booked directly then they could have given me a refund. I hereby demand a refund for the inconvenience and the pain and suffering that I endured that made my stay miserable.
- Patricia (10/5): - Staff was great and breakfast was great
- angelo (10/5): - unsure that it is only a hotel- may also be housing for city residents
- Seamone (10/5): - Very clean and the breakfast was amazing
- Ailsa (10/5): - I would love to rate this hotel a 10/10! A 5 star rating all the way! The fact that it's pet friendly, in the BX; is by far the best hotel I have ever experienced! I would definitely recommend this place to anyone!
- Karen (8/5): - Clean and quiet.
- Ezekiel (10/5): - They did an amazing job. Best hotel in The world.
- Chrystal (10/5): - The property was clean and beautiful. The pictures actually looked like the location. The staff was friendly and helpful. The breakfast was hot and delicious.
- Jason (2/5): - Room wasn’t ready at check in. Another family in front of me also was in the same predicament. I was told it was a maintenance issue. When I finally got in the room, and was in the shower, someone walked in the room. I later found out it was housekeeping which is odd considering it was after check in time. I just didn’t get a good vibe off this place and I am a status member.
- Denise (10/5): - Nice staff. Clean place.
- Dominick (4/5): - Poor. TV didn’t work and pull out couch was so uncomfortable. The mattress was thin that the bars came right through the thin mattress
- QINGQING (10/5): - It’s a family friendly hotel- Very clean with friendly and helpful staffs. Groceries can be easily delivered to the front desk. We only stayed for two days, but it was a good experience!
- Karen (10/5): - Beautiful facility- great room - courteous staff - free parking- delicious breakfast.
- Simon (6/5): - I went to the gym on Saturday saw no towels or sanitizer. Alerted the front desk and he had that look like whatever and just nodded. 45 minutes in the gym and he did not bring any towels, etc. Next day same issue, different employee. She resolved the issue asap. She brought the sanitizers herself and had the housekeeping staff bring the towels. I would have given 5 stars, but I gave 3 instead of one because of the service the next day. Just note i have been going to this hotel for 10 years and this is the first time I had bad service.
- LaToya (10/5): - This hotel was impeccable and very clean! Upon entering it smelled really good and the decor was beautiful. Staff were very friendly and attentive. The room was clean and comfortable. We chose this hotel because it was close to the Zoo, but this is definitely a hotel that I would stay at again!
- Mare (10/5): - I had never stayed in a Residence Inn. It’s like a small apartment…absolutely wonderful. We will stay again!
- Verified traveler (4/5): Surprisingly underwhelming - I’m extremely underwhelmed and disappointed in the state of this hotel. One of the elevators smelled like dog urine. There was clear packing tape used in the bathroom to hold up the shower door, the bathroom mirror was chipped/damaged, wallpaper was peeling & carpet lifting in some areas. Also encountered an issue with my room key/reservation info, another person’s name was reflected on the Marriott screen when we turned the TV on during our stay (even after reporting it to the front desk). The state of the hotel was just extremely dissatisfying. Areas of improvement were not just in our room but in the hallways as well.
- Jeanna (4/5): Surprisingly underwhelming - I’m extremely underwhelmed and disappointed in the state of this hotel. One of the elevators smelled like dog urine. There was clear packing tape used in the bathroom to hold up the shower door, the mirror was chipped/damaged, wallpaper was peeling & carpet lifting in some areas. I could care less about kids in the hallway playing late at night or breakfast not being available before we departed the final day, the state of the hotel was just extremely dissatisfying. I snapped photos of our room but didn’t get any of the peeling wallpaper or damaged carpet in the hallways.
- Treston (8/5): - Nice
- Yadrisca (10/5): - Went above & beyond expectations will definitely visit again
- John (10/5): - .
- Jonathan (10/5): - Good
- Dana (10/5): - Excellent everything. I'll be back. An indoor pool would be great
- Rageb (10/5): - Nice hotel
- NICOLE (10/5): - Great customer service & breakfast
- lucas (10/5): - staff was friendly and area was nice and quiet
- Treston (10/5): - Good
- Elaine (6/5): - The Front desk staff when we arrive wasn’t friendly didn’t say hello or Good evening ! They don’t tell where anything is as far as the ice machine and just little things that would be helpful to guess. The rugs in the elevator were dirty . The counter in my room want clean. People had dogs saying there with them walking around while people are eating . That’s unsanitary I would not stay here again.
- Hengrong (4/5): - Took $20 deposit for no reason.
- Jihad (10/5): - Nice staffing
- Melissa (10/5): - Very nice property will stay again.
- Linda (10/5): Heart of the Bronx - If you’re looking to stay near Fordham or Arthur Ave, this is a comfortable and spacious choice. However, this is not a walkable neighborhood - but there is free parking and great delivery food. I recommend Frank’s.
- Ramon (10/5): - Myself and my family had an excellent time staying at this hotel. And we'll stay there again. The only problem was housekeeping they claim. Every other day
- Eva (10/5): - It is a great hotel but a little expensive.
- Yanikee (10/5): - It was Awesome
- Deborah (10/5): - Clean, safe and new
- Dorolyn (4/5): - The tv did not work because of upgrades being done so traveling alone in a hotel room by myself without a tv was quite boring. I called down to they front desk asking when the work would be finished they did t know, told me to log into Amazon or Netflix to stream, but couldn’t since I don’t have accounts. One of the front desk staff was extremely rude, had no interest in resolving the tv issue and hung up the phone on me. When I called back she told me to come to the lobby I can watch tv there. These people are in the hospitality business and hospitable they were not.
- Donya (10/5): - Love the stay, easy check-in, clean area, and helpful staff. I would recommend it 10/10!
- Jean (10/5): - Reservation was needed to be close to the hospital. Staff could not do enough to accommodate our needs.
- Marie (6/5): - Due to miscommunication with the front desk staff, I was not able to extend my stay as previously discussed. I had to check out after one night and find another hotel to stay in. This was quite rough since I just got off a 14 hour flight.
- Nilsa (10/5): - Great place to stay.
- Abraham (10/5): - The best experience Very good
- Martha (10/5): - Nice property in a safe area. So glad they allow me to have my dog with me. Thank You !
- Paul (2/5): - THERE WAS A CEILING LERAK IN THE MIDDLE OF THE NIGHT, 2 AM. KEPT US UP AND NEEDED TO CLEAN UP FOR A 1.5 HRS. NOT MUCH SLEEP IF ANY! DRIPPED INTO A WASTE BASKET
- ricardo (10/5): - Ok
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