Residence Inn by Marriott West Palm Beach Downtown
Location: 455 Hibiscus Street, West Palm Beach, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Residence Inn by Marriott West Palm Beach Downtown offers spacious rooms with modern amenities including a full kitchen, perfect for a comfortable stay.
Convenient Facilities
Enjoy the outdoor pool, fitness center, and on-site restaurant during your stay. Plus, stay connected with free WiFi access throughout the property.
Ideal Location
Located just steps away from popular attractions like CityPlace and the Palm Beach County Convention Center, our hotel is the perfect choice for both leisure and business travelers.
Book your stay at Residence Inn by Marriott West Palm Beach Downtown for a memorable experience in West Palm Beach!
Important Information
Please note only valet parking is available on site.
Please note the following conditions regarding pets:
-2 pets are permitted
-Weight of both pets must not exceed 34 kg (75 lbs)
-A nonrefundable fee per room per stay. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Concierge service
- Grocery deliveries
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Swimming nearby
- Bicycle-friendly property
Rooms Available
-
Two-Bedroom Suite - Hearing Accessible
The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Hearing accessible
-
Suite, 1 Bedroom
2 Queen Beds and 1 Double Sofa Bed
747 sq feet
Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
441 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Smoking
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom (Hearing Accessible)
2 Queen Beds and 1 Double Sofa Bed
747 sq feet
Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Oven
- Stovetop
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
438 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Oven
- Stovetop
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Bedroom (Mobility Accessible, Tub)
2 Queen Beds and 1 Double Sofa Bed
753 sq feet
Layout - Separate sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch Smart TV with premium channels, Netflix, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Oven
- Stovetop
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
King Suite
This suite features a separate living area with sofa bed and a full kitchen.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Linen
- Dining table
-
Queen Suite
This suite features a separate living area with sofa bed and a full kitchen.
Max Occupancy: 5 (5 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Linen
- Dining table
-
King Studio
This studio features a living area with sofa bed and a full kitchen.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Linen
- Dining table
-
Two-Bedroom Suite
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a sofa, as well as heating. The unit offers 4 beds.
Max Occupancy: 7 (7 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Linen
- Dining table
-
King Studio with Sofa Bed and Adapted Tub - Mobility Accessible
The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Adapted bath
-
One-Bedroom Queen Suite with Sofa Bed and Adapted Tub - Mobility Accessible
The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Adapted bath
-
One-Bedroom King Suite with Sofa Bed - Hearing Accessible
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Hearing accessible
-
One-Bedroom Queen Suite with Sofa Bed - Hearing Accessible
The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Hearing accessible
-
Two-Bedroom Suite with Roll-in Shower - Mobility and Hearing Accessible
The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Hearing accessible
-
King Studio with Sofa Bed - Hearing Accessible
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Hearing accessible
Guest Reviews
- Rebekah (10/5): Not wild about the fact that prices were doubled for PBIBS but it was that way I’ll over town. Really enjoyed our stay. - Great location. Just the right amenities. Really good bfast!
- Rebekah (10/5): -
- Thomas (8/5): - Clean, professional staff, location perfect
- Tim (1/5): -
- Jo (7/5): - Location Got charged twice. Once by booking and then again at hotel
- Massey (10/5): -
- Maria (10/5): -
- Brigitte (10/5): Very very good - The hotel has a good situation near the beach and near the restaurants and stores. The breakfast is very well organized and there is a large choice. The staff is very polite and try always to make your stay agréable.
- Eran (9/5): -
- Lacal (9/5): Overall we had a wonderful stay - I love the property and the room everything was fresh..I did not like that there was no carpet in the room..
- Julene (10/5): - Staff was amazing!! So nice & very attentive to their guests Rooms nice & clean Paying to Park & that there isn't enough parking spaces
- ELENA (1/5): Hotel managers withdraw amounts from cards and do not return them to guests. - I didn't like anything about this hotel. The hotel staff charged our card without explaining why, and we didn't get a refund for over a month. Our numerous emails went unanswered. We had to go through Booking.com to get a refund. We spent a LOT of time trying to get a refund. If it weren't for Booking.com, I don't think we would have received anything from the hotel.
- maayan (10/5): -
- heidi (8/5): - Walking distance from City Place and Clamatis Street. Valet parking. Car that had just been cleaned was left for 2 hours before our holiday party and it came back full of bird feces. We work up to no electricity in the bathroom. We had to shower in the dark.
- paulo celso dorsa (10/5): Maravilhosa - Gostei de td, otimo breakfast, localização mto perto da City Place, barrs, restaurantes, perto da estação trem e onibus. Isso p quem opta por ficar em West Palm Beach. Mas p ir p Palm Beach é mto perto e vai pagar US$ 8/10 na Uber/Lifty. É so atravessar a pte. Nd
- Leandro Emidio (10/5): -
- Victoria (9/5): Nice hotel, great value for money. - Very clean, great size rooms, nice touch with wcome bag. nothing
- Abel (10/5): - We had a great stay, very close to city place will stay again.. thanks
- David (10/5): - nice, clean and friendly
- Ben (10/5): - Excellent service!
- Taylor (10/5): - Perfect spot downtown walkable to everything. Will definitely stay here again!
- Paul (10/5): Great staff and location - Staff was awesome!
- Kimberly (10/5): -
- Alberto (10/5): -
- claudia (9/5): Um ótimo hotel bem localizado - O quarto é grande e tem cozinha, apesar de não ter usado A pressão do chuveiro é fraca Acho o serviço de valet caro, deixei o carro no estacionamento da esquina e paguei a metade do valor
- Alicia (8/5): - Great location if you don't want to rent a car. Close to shops, restaurants and nightlife.
- Carolina (10/5): - Very clean, spacious, attentive and friendly front desk agent, Jay. Parking is a bit inconvenient with the garage down the street. There is valet available for about $40/night.
- Steven (10/5): - Everything was perfect. I can't complain about anything.
- Alexa (10/5): -
- Fred (10/5): Ótima escolha de hospedagem - O recepcionista da tarde em especial foi muito atencioso. O quarto é ótimo, a cama maravilhosa, super limpo. Com certeza me hospedaria de novo. Gostei de tudo
- Nicole (10/5): -
- Robert (10/5): - Great place, very clean and breakfast on point. The only bad thing is the parking.
- robertcN6450ST (10/5): Great Place at a great rate. - The hotel was conveniently located in the heart to downtown. Very clean and the staff was welcoming and very friendly. Breakfast was complementary and was nice not to have to go and stop somewhere before you start work or day at the beach. The Valet staff was exceptional....If You needed any info regarding restaurants or bars...they would recommend only the best. Tony and his team would go out of their way to ensure each guest was welcomed and felt at home. Great hotel for a great price.
- Althereta (10/5): Love this place ! - The size of the rooms and everything was included; it was like my very own apartment.
- Yukari (10/5): Exceptional -
- Jeremy (10/5): - This was a very nice hotel that we chose for a short, weekend staycation. The staff was very friendly and accommodating. They have mandatory valet parking which is an additional $40 a day, but honestly, there is very limited parking in the immediate area so it’s just easier to walk everywhere. When the weather is nice, I’m sure it’s great, but the Florida heat is unforgiving. Anyway, it’s a nice place.
- scott (6/5): - No parking, 40.00 per night valet parking Some of the staff not very attentive
- Dax (8/5): - Ok
- John (10/5): - This hotel is in great condition for the price. I was supposed to stay at the Breakers and they tried to charge me $1200/night. I came to this hotel instead. The rooms were large and they even had a range to do cooking. The breakfast had a lot of hot items to choose from.
- Gwendolyn (10/5): Exceptional -
- Nathan (10/5): - Love this place
- Gorton (5/5): Over priced. Not worth it. - The staff. Far superior to room and absence of amenities. No bodywash in shower. 3 coffees for three days/two people. 1 bag popcorn. No anti slip matt in shower. Tired furniture. Reserved one king bed. Room was 2 Queens. 500 dollars per night? Not worth it.
- Cecilia (8/5): - Lo único que no me parece es que cuando hice la reserva no me informaron de cargos adiciónales que cobra el hotel como en este caso el Valet Parking Uds son una compañía magnífica, deben informar eso para que el cliente sepa y pueda hacer la elección correcta. El Valet cuesta USD 40.00 por noche y me hubiera gustado saberlo. Gracias
- michael (8/5): - convenient to walk to downtown area near Clematis street busy street... particularly on Saturday when have outdoor vendors sell their goods in tents set up on street- was fun and amazing - Residence Inn rooms were clean best was laundry facilities on 2nd floor after 2 week travel for washing clothes -
- Bradley (6/5): - Entire area is over priced
- YOSEF (10/5): - Very nice hotel. We have a studio and there was plenty of space. Good breakfast included and a complete kitchen in the room. It is in a very quite street and you can walk to City Place.
- franco (10/5): - Great location, vicinity to best amenities and restaurants in the area, close to the beach 1.5 mile
- Rozsa (10/5): - This hotel offered a spacious suite, a heated pool, nice breakfast, friendly staff. They could use more hooks on walls to dry wet bathing suits, some tomatoes or cucumbers to add to breakfast choices, and a hot tub. Altogether a great stay in the heart of downtown West Palm.
- Natallia (10/5): - We stayed in Residence Inn around Christmas time and loved the hotel. The hotel is conveniently located in the downtown West Palm Beach, only 5 min walk from the waterfront, all stores and restaurants and city center. The hotel is very clean, front desk is extremely helpful, our room was upgraded. I definitely recommend it.
- SAFsightseer (2/5): Hotel gave our rooms away although we had reserved them 2 months in advance - We frequently use Marriott properties however this experience was incredibly poor. We booked 3 rooms for 3 nights 2 months ahead of our reservation. We flew in from the east coast arriving about 8pm only to find out that the hotel was oversold and they had given our rooms away!!! It was the epitome of operational ineptitude. I have never had to give such a poor review in over 25 years of travel.
- Linda (10/5): Lovely place, clean and location supreme! - Location and room size! Front desk people will never say hi when we came back not even a look at us, we were very surprised! We travel a lot and this never happened :( they need to change their attitude.
- EvaIrwin001 (10/5): Very Clean! - Cleanest Residence Inn ever! Great staff all around! Friendly and accommodating! This Residence Inn was in a great location. Within walking distance to shopping and eateries! We were very pleased with the accommodations, parking, bar, food and pool!
- Rodolph (4/5): - The reception service was below par.
- Jay (4/5): - Rooms are sparse with poor furnishings. Staff are inept at best and some are rude. Way too expensive for what it is. You can find better
- Michele (10/5): Excellent value - We stayed in a suite. It was large, spacious, clean, great beds, television. We will definitely be back
- eric (6/5): - There was a roach under the bathroom sink. They removed it . I wasn’t charged for the extra visitor
- Dianne W (10/5): Outstanding!! - Everything was outstanding!! Will definitely be staying here when I come to West Palm Beach!!
- Victor (1/5): Bad -
- tracie (10/5): - The staff here were wonderful! Convenience for walking to shoppibg, restaurants and beach were great!
- Michael (4/5): dissapointing - Air conditioning and elevators were working Lame luggage carts, No Restaurant, no Bar, no room service, Arrived at 4pm for check in "facility was booked" so did not get the King bed suite I reserved, or room location i requested
- Karen (9/5): Superb - The maids are excellent very very diligent the front desk although lacking personality they are professional. The valet is excellent always ready to get your car. The facility is super clean. You have a gentleman on the night shift at the front desk has a personality plus very helpful verycaring and concerning he is a young gentleman about 28 years old African-American. I did not get his name, but he is the type of employee strives to establish.
- Roman (10/5): - Our second time staying here and we are very happy with our stay.
- William (10/5): - agreat staff
- jose (10/5): - Clean and comfortable
- thegozguy (10/5): Job Well Done All Around - It's so easy to forget to write a good review for places that really shine. When everything goes well, we can get on with our lives. But this place was so good that weeks after checkout I had to come back to give them the credit that they all deserve. The property was immaculate, well-maintained, expertly designed and had every amenity top shelf. It was a delight. The staff were so friendly; my check-in was smooth, all questions addressed, supported by the business center that had great computer and printer for travel documents needed, and everyone was happy to help out in every way they could. The breakfast I enjoyed on my short stay was perfectly adequate to get a healthy start to a busy itinerary without having to make an extra stop off-site. Finally, I got a surprise on the way out. The night auditor who had been up all night, was still bright and shining sending out joy on my exit with a happy hello and kind greeting. That left a lasting impression. Stay well. Coach Goz
- brianaQ1074AM (2/5): Residence Inn West Palm Beach - Terrible - Marriot Platinum Elite Service - I have been staying at the Marriot Residence Inn West Palm Beach on Hibiscus Street for a week now and the service is TERRIBLE . I have asked to move my ROOM TEN times and no one at this Marriot Hotel Follows up. The breakfast is terrible-all prepared and pre-package crap. The Valet put a dent in my door today for the cost of $35 dollars USD . Not sure what is take to talk with the hotel manager but as a Platinum Elite Marriot Member - I would not recommend staying at this hotel . Try the Hilton or sometime else where the service is comparable to the 300 USD / per Nite for the room charges . If I had of know what is was like here I would not have stayed here for two weeks. Mr B.
- Ramon (8/5): Very good -
- Bgrohler (10/5): Wonderful visit. Wonderful staff - If you’re heading to Palm Beach, this is the place to stay. First of all it’s a lovely property and from check in with Jay and the great valet staff to check out with Kiersten, you will enjoy every moment of your stay. We received a complimentary upgrade because of our Marriott Bonvoy status and the front desk staff helped us find the most memorable and fun things to do. Definitely download the Circuit app that takes you all over the area for free. We enjoyed the breakfast immensely and the eggs were spectacular. The area is kept so clean and well stocked (even had gf toast!). The gym is well equipped and stocked nicely and the pool is delightful. There is great shopping nearby at the Square and don’t miss the rooftop restaurant at renovation hardware. Definitely not just a hardware store anymore! Spruzzo was the best nightlife at their rooftop bar with amazing views and music. The front desk staff also recommended a huge farmers market just a few streets away. Don’t miss it in season. You will be so glad you stayed here. I’m definitely coming back. Thanks again to everyone who helped us.
- Ann (10/5): - This was a very lovely and comfortable hotel.
- Rachel (10/5): Superb - Reception desk was wonderful. The breakfast was wonderful. The rooms are impeccably clean. It was in walking distance to all the restaurants downtown.
- ZADITZA (6/5): - The hotel is clean and centrally located, many options for dinner and entertainment as it is located at a walkable distance from The square. The front desk staff is friendly, the room is spacious and comfortable. I only give 3 stars to this hotel because they don’t have self parking only valet parking, this valet parking cost another 38 dollars per day, today when I got my car back had a big dent, meaning that someone hit it hard, which was probably the same staff from the valet parking. I will not use this hotel again.
- Madison (10/5): - The hotel is obviously well run. Every aspect of the experience is perfect. Extremely friendly staff- from check in staff to parking attendants to porters were extremely friendly and never failed to greet or share a kind comment. The room was extremely organized and clean. The breakfast is fantastic- every aspect well thought out. The small things have been thoroughly considered. Its difficult to make suggestions for improvement without being petty.
- valk2024 (10/5): Beautiful remodeled hotel, perfect location - The hotel is recently remodeled and looks incredible. The space is designed nicely. The staff at the reception are welcoming, professional, and helpful. Special thanks to Mindy Cruz, who wasn't just helpful but went above and beyond, and was proactive in helping with my reservation. Things like this make me want to keep coming back to this nice hotel.
- Tiffany (10/5): - The rooms were very clean and spacious. Your in walking distance to alot of shopping venues and eateries.
- rachelsD2827YV (10/5): Wonderful!!! - Absolutely amazing stay! The hotel is impeccable. All the staff is amazing, free breakfast was excellent, and rooms had so much space. Walking distance to Alot of restaurants. Will the valet guy was the best!!! Mike at the front desk helped tremendously! We will definitely be back!
- Rudov (9/5): We enjoyed it immensely. - The room was awesome, the breakfast quite nice and the location was excellent. I would definitely stay in a Residence Inn again in the future. It was the most expensive room I've ever stayed in, but it was NYE weekend.
- Britt (10/5): Great service, updated CLEAN and convenient - The staff here is so friendly, accommodating and welcoming. They must hire with this in mind because it’s so genuine. Even the valet was top notch! Great Residence experience- well stocked kitchen, new finishes in immaculate rooms, comfy beds and linens, updated bathrooms and LOTS of space.
- Michael (1/5): Bad - Location We had a guy at 2:32 am break in our room my son had to throw him out, I called the front desk they wanted to know if we want security lil late for that if I was alone it could of been worse. It ruined our Christmas we didn't sleep the rest of the night.
- dianne (8/5): - Staff were great rooms were great location excellent
- Spiro (10/5): Exceptional -
- Marty (10/5): - This property is very clean and spacious. It is extremely nice. The complimentary breakfast was actually very good! Highly recommend.
- David (10/5): - Very nice and well kept.
- Mary (10/5): - great location, well-organized room, veery helpful staff
- B540YSjohns (10/5): Great Stay - We enjoyed our stay at the beautiful residence, Inn, West Palm Beach downtown when we first came to the hotel we were amazed by the beautiful design in the lobby and we went into our beautiful two bedroom suite they really mean it when they did the renovation the room was spacious with the king size bed, as well as the two doubles the beds were very comfortable. We enjoyed the breakfast, and the food was very good and the people at the front desk are wonderful and the service is great. I would recommend this hotel to anybody who wants to experience West Palm Beach for themselves. I know we had a great time and I know you guys will too.
- Julie (10/5): - Great hospitality and location. Definitely will be back.
- HeritageSoftail14843 (8/5): Overall a good option if in West Palm Beach for an extended period - Overall a good experience and location. Easy to walk to nearby restaurants and the water, but be cautious as if you go the wrong direction you may hit a more sketchy part of town. Close to I-95 and easy to navigate. The parking is a bit costly at $35/night. Breakfast buffet is included and was the basics you’d find. Not sure when Residence Inns stopped doing the complimentary happy hour at night but was bummed since I was there for 8 days total. The rooms are spacious and have a microwave and stove top, but no oven. No room housekeeping at all unless you ask and they could stand to leave a few more towels in the room since the concept of a Residence Inn is extended stay. Staff were generally friendly and nice, some more than others. Lots of renovations ongoing at the hotel so expect to walk around scaffolding and construction, but luckily not too much noise from the activity. Overall a good option minus the excessive parking fees.
- Mark (9/5): Superb -
- RachS2025 (10/5): Fantastic stay!! Highly recommend! - Fantastic stay!! We recently stayed for an extended time here and it was wonderful!! The staff went above and beyond in every measure!! The hotel is going through renovations currently but should be done within a week or so. The accommodations that were made to alleviate any disturbances was amazing! We weren’t able to use the laundry services in the hotel due to the that floor being worked on, so they allowed us to use the dry cleaning services for the cost of doing our own laundry! That’s customer service!! Our room was quiet and so clean! The housekeepers were friendly and provided us with anything we needed very quickly! The front desk staff was absolutely fantastic!! I’ve worked at the Ritz-Carlton and the staff at this hotel made it feel like we were staying at The Ritz! Kersten provided Gold Standard service, going above and beyond every chance she had! She helped me wrap a small injury I had, she provided us with detailed information for kid-friendly things to do. Darren was also exceptional and so friendly! Jeff was wonderful and gladly provided us with first aid items to use overnight. They were all happy whenever we saw them and provided us with things to do locally with the kids. They told us about the city Circuit which made our trip much easier to get around locally. Everyone made us feel so comfortable staying here! My kids couldn’t wait to eat breakfast every morning! It was delicious! So many options! The only thing I’d love to see would be hot water and coffee provided all the time in the lobby. It would be so convenient running in and out all day to grab something to go in the lobby. It was an amazing trip! We will back in a few weeks for another extended stay and we can’t wait!!! Highly recommend this hotel!
- 89maddyd (8/5): Not crazy about hotel but staff is excellent - Hotel under renovation, although it's not bad, it's not what im use to with Marriott accommodations. Hearing construction noises, breakfast was mediocre. The best part, however are the staff. They are great, Jeff, Sam, Erin, So glad to have met them. Been to a lots of Marriott ( Bonvoy Member), since this place is being renovated, could use some colors, very dull grayish hue. Could be better overall.
- Carlos (10/5): - Nice, clean and friendly staff
- eric (10/5): - They are almost finished with the renovation of the hotel. It was not an issue and all of their amenities were available
- Neldys (9/5): Superb -
- Carolyn (6/5): - dusty because of renovations, noisy because of work. the drain in the shower did not drain without making a noise.
- William (7/5): Good - After some initial room issues, it was fine. Enabling the lights in the room seemed like overkill.
- Jime (10/5): Exceptional -
- Lisa (2/5): - Tape was on the floor in the elevator and they messed up Our credit cards for checkin
- Illa (10/5): Exceptional -
- Scott (9/5): #solousatour2023 -
- Maura (10/5): - Quiet, Clean. Updated, Renovated reasonably priced for a downtown WPB hotel. Love how each room has a clean kitchen.
- L9036VLwayneb (10/5): WPB Trip June 30 - July 2 - We checked in on Friday, June 30, and stayed until Sunday, July 2. Everyone from the valet to the front desk crew was very friendly and extremely helpful. We stayed in a King Suite. Very clean. Room to spread out. Nice shower. Location was very convenient. Never needed our car. We brought our bikes. Everything was either walkable or easy biking. We will stay here again.
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