Sheraton Zhuhai Hotel
Location: 1663 Yin Wan Road Wanzai, Xiang Zhou District, Zhuhai, Guangdong, 519000, Zhuhai, CN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience unparalleled luxury at the Sheraton Zhuhai Hotel, where comfort meets convenience in the heart of Xiangzhou District.
Recreational Haven
Indulge in a range of recreational amenities such as an indoor pool, sauna, and a state-of-the-art 24-hour fitness center. Unwind and rejuvenate after a day of exploration.
Culinary Delights
Savor exquisite dining at our on-site Yue Chinese Restaurant or enjoy 24-hour room service for a cozy night in. Start your day with our delicious buffet breakfast, offered at a convenient time to fit your schedule.
Business & Event Facilities
Whether you're hosting a corporate event or a dream wedding, our expansive meeting spaces totaling 22,281 sqft are designed to impress. Plus, enjoy seamless connectivity with complimentary Wi-Fi throughout the property.
Don't miss the chance to elevate your stay; book your getaway now!
Important Information
- The seasonal pool will be open from April 20 to November 14.
- Pool access available from 6:30 AM to 10:30 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Express check-out
- Electric car charging station
- Comprehensive recycling policy
- No single-use plastic stirrers
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Elevator
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Free newspapers in lobby
- Express check-out
- Meeting rooms
- Smoke-free property
- Wedding services
- Pool umbrellas
- Wheelchair accessible parking
- Free theme park shuttle
- Snack bar/deli
- Parking (limited spaces)
- Playground on site
- Self parking (surcharge)
- Pool sun loungers
- 24-hour fitness facilities
- Electric car charging station
- Housekeeping on request
- Banquet hall
- LED light bulbs
- Recycling
- Secured parking
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Lifeguard on site
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Rooftop garden
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Club Room, 1 King Bed, City View
1 King Bed
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Room, 2 Double Beds, City View
2 Double Beds
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed, City View
1 King Bed
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Toilet grab bar height (inches): 35, hand-held showerhead, lever door handles, grab bar near toilet, wheelchair-width doorways, wheelchair-accessible doorway width (inches): 43, roll-in shower, roll-in shower width (inches): 37, low-height door lock, shower grab bar height (inches): 35, wheelchair accessible, and low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 2 Double Beds, City View
2 Double Beds
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Toilet grab bar height (inches): 35, hand-held showerhead, lever door handles, grab bar near toilet, wheelchair-width doorways, wheelchair-accessible doorway width (inches): 43, roll-in shower, roll-in shower width (inches): 37, low-height door lock, shower grab bar height (inches): 35, wheelchair accessible, and low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Presidential Suite, 2 Bedrooms, Balcony
2 Double Beds
10764-sq-foot soundproofed room, balcony/patio with ocean views
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Partially open bathroom
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 2 Double Beds, Ocean View
2 Double Beds
484-sq-foot soundproofed room with ocean and city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed (Tower, Balcony)
1 King Bed
484-sq-foot soundproofed room, balcony/patio with ocean views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Studio Suite, 1 Bedroom, Balcony
1 King Bed
538-sq-foot soundproofed room, balcony with ocean views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite, 1 Bedroom, Balcony
1 King Bed
753-sq-foot soundproofed room, balcony with ocean views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed, Balcony, Ocean View (Balcony)
1 King Bed
484-sq-foot soundproofed room, balcony with ocean views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 2 Double Beds (Tower, Balcony)
2 Double Beds
484-sq-foot soundproofed room, balcony/patio with ocean views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and DVD player
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Slippers
- Sofa bed
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Hok Shing (8/5): - The room is very clean though there is room for improvement. It'd be great if there is a small bin in the toilet and a shower chair for disabled or the weak. The staff are great, and so is the air-con.
- Chun Wai (2/5): - 禁煙酒店竟然有住客在樓層吸煙，成層樓走廊都是煙味，職員說沒有辦法控制住客吸煙。
- maok198 (10/5): My honest review of the hotel - Excellent experience. I arrived during the 25th, a day early. I arrived to attend a conference, the rooms are spacious, rates are very good. Amenities are also pretty well The two rooms I booked, all included breakfasts. Breakfast was good. Fried rice, noodles, eggs, lots of options. It was a buffet and I was full after finishing breakfast My room that I stayed in, is spacious. It feels like a suite even though it is just a regular room. My room overlooks the city so the view is great Terrific service as well. When I told me to give me a morning call, they made sure they did and I made sure to thank them Lastly, the gym is pretty good too. 24/7, lots of equipments. I got a great workout in Enjoyed my stay. Not too expensive and is close to the rail station, 18 minute drive. Will come again
- Siu Shan (8/5): Good choice - Good view and location
- Carrie (10/5): - Ar ia很好
- Xiaona (10/5): - Nice view
- LondonMatt75 (10/5): Wonderful stay - Very solid stay - friendly and efficient checkin. Lobby was so special and plenty of places to sit/chill etc. lovely outside pool space, club room and link to the St Regis next door. Room was massive, well equipped. Bed very comfortable, huge shower and a bath tub with headrest and glass wall if you wanted to watch the TV. Wonderful stay
- Verified traveler (8/5): - 登記入住等了很久，感覺人手不能負荷入住高峰時間。外賣到達酒店後送上房間的時候需要半小時，咖啡都已經涼了。房間很熱，空調調校溫度是沒有用的，而且空調出風非常嘈吵。
- Chun Kit (10/5): - Good
- Kenneth (8/5): - High traffic hectic front driveway. Can use some widening
- Ka Lai Keane (10/5): - Overall good service and the breakfast buffet has a lot of food choices
- Nam Kit (6/5): - 房間冷氣有問題
- Shivang (2/5): - There should have been a response from them on the day of checking in. I could not contact them.
- VCDSV (10/5): Lovely stay - Overall, Sheraton Zhuhai is a lovely hotel. I'm pleased to be upgraded to a suite with balcony as a titanium elite member. The view from our room was breathtaking and definitely worth the stay. It has many modern comforts and even a robot to deliver food for room service. The executive lounge was decent, especially the Chinese food in the evening. Buffet breakfast in the restaurant was also excellent from a Chinese standpoint. This hotel mainly caters for Chinese nationals since most staff only speak Mandarin, although there is always someone at the front desk who can speak English.
- Wing Lan Ivy (10/5): - 我有問題，酒店好快解決。
- UliA3 (6/5): Convention center hotel by the ocean - Quite an average hotel. Rooms spacious and simple. Views and balconies towards the bay. You can see the lights of the Macao skyline at night. Club lounge serves the basics. Food quite poor. Breakfast at the huge buffet restaurant also not impressive. You can find stuff to eat but the ambiance is awful. Service non existent. Gym has old technogym equipment and is facing the bay. A hotel I would not choose again
- Patricia (8/5): - 房間有露台可看見一片海 對面是澳門 晚上挺安靜的 房間挺大的挺舒服 晚上看海景挺美的 早晨選擇很多樣 味道還不錯
- YIU MAN LEWIS (10/5): - Overall clean and tio
- Natius (10/5): - 景觀開陽遠眺澳門及氹仔
- Vipul (10/5): - Awesome
- Samantha_6wm (6/5): Room not upkeep, zero staff interaction, poor FB offerings - Although the hotel has a nice facade however upon entering the lobby I was automatically welcomed by a dull atmosphere coming from the lobby lounge, the architecture was nice but it was not balanced light up. The condition of the furnitures in room were not upkeep, off thread sofa, over time stained bathroom. The food & beverage offerings at the Feast Restaurant were low far beyond my expectations. I know it’s was a busy restaurant but we were not being greeted and escorted to table during the time we were there. We have to look for our own table where a table tag places on the table to indicate it’s availability or occupied. The quality of fruits display on the buffet table was relatively low in quality. Some fruits were oxidized, buffet wares were not cleaned, empty chafing dish waiting to be replenished, wrong food tag to name a few. I told the supervisor on duty that the some of the food tag placed on the buffet table was irrelevant to the food displayed, example the congee area, one of the congee stated salted pork bone congee, in fact it was sliced fish fillet congee, in the event if I have allergy to seafood then I’m screwed. Staff removed the food tag and did not have it replaced and blamed the kitchen for not informing. And asked if she could changed for me …. And f I insisted the pork bone congee can she get it for me ????? Staff behavior when announcing last call for buffet was not acceptable as well, the tone of voice seems to chasing us away. During my stay the only thing that captured my attention was the view and only the view. We went up to the 18 floor exec lounge to check out the place but was not being greeted with a smile, the lady seated at the desk simply asked us to mention our room number that’s it … don’t even escort or introduce the lounge facilities etc… staff basically has zero interaction & connection with guests. How to build a lasting connection between guest if the staff behavior at such ???? Well overall that’s my experience of my stay.
- Yuen Wing (10/5): - 床很舒服, 環境乾淨, 泳池很大, 有室內有室外, 早餐可以, 不過附近沒有大商場, 有點不方便, 可叫外賣, 有機械人會送到房間
- Wing Cheong (10/5): - 有點舊 但設施保養還好
- Mo Yin (10/5): - 整體很好，已第二次入住。景觀一流，有露台欣賞沿岸及澳門的風景。健身房設備充足，環境清潔。員工有禮，有免費接駁巴士到長隆海洋王國。唯自助早餐在完結前半小時已不再refill，以至一些受歡迎種類可能沒有供應。
- Kin Man (10/5): - 酒店樓下有便利店, 自助早餐好豐富, 行十分鍾有大型商場同超市, 酒店免費泊車, 房間好大!!
- adamcD8963IW (10/5): Great service - Got upgraded to balcony overlooking Macau and night view was beautiful. They gave us fruit baskets for both my rooms and we all had free breakfast for my Ambassador elite status. Everyone was polite and great service. Closer to Hengquin border crossing from Macau.
- Ka Lok (10/5): - Well decorated and lots of variety for its buffet
- Wai Man (10/5): - 員工誠懇有禮
- Yu Yap (10/5): - The stay was very pleasant as the hotel is very clean and staffs were very friendly and helpful. I especially enjoy & like the warm floor next to the bath.
- The_TravellerSg (8/5): Splendid but somehow not quite there yet - On arrival the hotel lobby looks very grand and was quickly shown the way to the Marriott Bonvoy check in in the lounge. The staff ensured that we get some refreshments while checking us in as we have a few rooms. First impression is that service is prompt but the spread at the lounge during cocktail hours did not appeal to me. Due to my membership status, was given a suite room which is grand but somehow I felt the ventilation in the room not good. The walkway to the room is also rather oddly designed. Room wise I would say it is above average but what I felt was rather not good are 2 points, there are 2 toilets in the room which is usual for suite but one of that is kind of hidden behind a nicely designed mirror! the other point is that the sound system of the TV is rather complicated (maybe it is me) and that for 2 sets of TV, I found only 1 remote and I was not able to use the remote on the TV in my room. Breakfast is very good with a good spread but again the design of the restaurant made it a challenge to navigate your way through the food. One other plus point is the pool which is decent length (my guess is 30m ) and it also comes with an outdoor pool.
- forestlee2000 (10/5): Great Stay - Special thanks to Jennet for coordinating the stay ! We booked a one bedroom suite. The room is spacious with balcony. The view is photogenic. Also would like to show my appreciation to Jennet from Sheraton Club for entertaining every request I raised.
- Siu Ling (10/5): 非常貼心，溫馨的旅程 - 酒店乾淨，前台職員服務態度非常好！剛巧家人生日，酒店送上生日蛋糕及免費自助早餐😄 還特別把房間提升至海景房，非常貼心。特別多謝前台職員Leon Wu ，服務好有禮貌😄
- SUK HAN (10/5): Great service - My room no. 1368 the room is too warm when we arrived. It’s hard to adjust to a comfortable temperature throughout the room e.g. the desk area is too windy while the rest of the room still too warm. Service at reception is super nice Leon Wu is very patient and helpful. The housekeeper service is professional they helped us clean the toilet floor after my daughter vomited i feel Sorry but the cleansing lady is professional with great attitude. Breakfast buffet has a wide selection for Asians value for money.
- Leschell03 (8/5): Short zhuhai trip - Stayed for two nights to explore Zhuhai. It's a huge hotel with big rooms next to St. Regis in Zhuhai. Got upgraded to one of the top suites using my suite night award as a Platinum Elite member. There were some cleanliness issues in the room but the frontdesk team helped to sort it out right away. Special thanks to Leon from the Front Desk who made the stay more enjoyable, his check-in process was smooth and can communicate very well. Thanks to Peter from the concierge who helped with the attraction information and for arranging the transportations. The hotel is just few minutes ride to Chimelong Ocean Garden and some notable attractions in Zhuhai. There is a Club Lounge access for Platinum elite tier above, daily breakfast at Feast. There are malls close to the hotel incase you're looking for western bites (Burger King, Starbucks, Tim Hortons, Pizza Hut, etc.). You can take taxi or use Didi app when your coming from the Gongbei or Hengqin Port.
- 1234emma (4/5): Stayed 18 hours and left. - Fabulous decor and furnishings…. But no currency exchange, no western food available. Zhuhai was like a ghost town, roads, buildings, shopping centres either closed or desolate. Could see Macoa in near vision and was so disappointed to be here. Don’t forget you cannot travel here from Hong Kong without a visa. Also realise if you’re thinking this is a bargain compared to Macao prices that despite being so close it’s another country so need to go through immigration to travel back and forth. I can only praise John Liu on concierge who if I could rate I would give 1000/10. This man is a credit to the hotel and made our stay.
- Lai yung (8/5): - Room temperature a bit hot and aircon is not cold enough
- kwok sing Garry (8/5): 有問題 - 整體來說不錯。只是附近沒有食東西的地方。就要坐車出去。我當日的房間淋浴的位置清潔度不足發現有發霉的地方。其餘地方都很清潔。而且海景房景觀好。
- Lai Mei (10/5): - Excellent Services
- Chi Leung (8/5): - Good
- E3819YB (10/5): Excellent Stay! - We booked 3 rooms and all got upgraded to the sea view. The room was large , elegantly decorated and clean. It even has a balcony with slidng door access. The ameniites provided was good as well. The hotel's service was great especially the staff at the club lounge (Janet) and the staff at the front reception. We enjoyed the club lounge evening happy hour drinks as well as the food proviced. There were more than enought for a nice hearty meal. Great job Sheraton and I wlll definitley return next year when I am in town for business.
- Joyce (8/5): - 沒有沖涼液
- Santiago (8/5): - Excelente para asistir a eventos en centro de exposiciones
- Wing Fong (10/5): - 房間很大，整潔！水壓好，沖涼好舒服。河景風景好美。前枱哥哥有禮。更有upgrade 房間。主管姐姐詳細介紹珠海，有問必答。餐廳接待處，小姐通情達理。由於早餐吃很少，我表示遊完水肚餓，接待處小姐送我兩隻茶葉蛋充飢。👍缺點附近周圍欠缺娛樂設施。要行10 分鐘才有一個小商場。整體非常滿意。
- Sammy (10/5): - 我很喜歡這家酒店，這次已是我第N次入住，感覺還是很好，地方清潔，員工友善，我特別喜歡室外游泳池，一定囘再入住。
- Ka Yin (10/5): - I feel well
- Kung Yu, Gary (10/5): - Staff members are attentive. Room is big and has an excellent sea view.
- 640JasonL (10/5): Amazing Stay ! - I had an amazing stay here during my short business trip in Zhuhai. All of the staff was friendly and accommodating. The customer service is top notch. Jennet is just amazing and make me felt like home here in Sheraton . If you are coming here for vacation or having a business meeting, you sure won’t be disappointed. Being platinum member, I was lucky enough to have upgrade to one of the top suites. The room has great view of Macau. Last but not least the breakfast buffet is one of the best buffet I ever had in Sheraton.
- Y6123EMkevint (10/5): A jewel of a hotel across from Macau - Wonderful stay! The hotel rooms and facilities were clean, well-curated, and stylish. And my experience was only furthered by the hotel’s all-around 5-star hospitality! This will definitely be my hotel of choice for future trips to Zhuhai. An extra shoutout to Gavin for providing a stellar service during my stay!!!
- Wai man raymond (10/5): 必定再次入住 - 今次揀了海景的房間，能夠望到澳門同埋橫琴嘅建築物，亦有一個廣闊嘅海灣，景色令人10分舒暢，房間寬敞，亦都好整潔，沖涼嘅地方，亦都係好舒適 酒店人員服務態度殷勤，對待我們，感覺好親切，亦都能夠照顧我哋嘅需要，整間酒店大堂嘅設計非常華麗，有一種古色古香，令人心曠神怡嘅感覺，我哋自己揸車去，泊車都10分容易，酒店內有一條好長嘅海邊長廊，夜晚亦都係一個非常好嘅地方，可以兩個人靜靜地行吓。 酒店位置非常理想，外在環境令你覺得豪華，內在設計亦都令你感到酒店嘅心事，如果再去珠海住酒店，我哋都會在此入住，謝謝比到我哋一次賓至如歸嘅感覺經驗。
- Sammy (10/5): - 前台职员非常友善，房间清洁光亮，很好！ 我已经是第五六次入住，支持！
- Chi Yin John (10/5): 好 - 好
- Lawrence (6/5): - 酒店房间本身不错。但是周边有很多工地，而且附近没有商店及餐厅，做什么都要打车出去。最大问题是早餐自助餐人太多，而且部分人不守规矩，有太多小孩，用餐体验非常不好。 估计我们暂时不会再来。
- C2704IGchristophk (10/5): Nice and modern rooms, but rather transactional service - Rooms are modern with all key amentities needed. The Club lounge offers a decent spread (but only in the evening). Breakfast is plentiful and of good quality, although spread out over a large area. Hotel can be recommended (if you do not need to stay downtown in Zhuhai). However, the service feels rather transactional - an area to improve.
- yiu hang (10/5): - 非常好的酒店，但剛好轉天氣空調不夠冷
- stevepL2941VE (6/5): Great hotel but club access really let it down - I need to say, first of all, this is a great hotel. The room was a good size and the bed was super comfortable. They even upgraded my room to have a sea view. Service was friendly and prompt. They had a good size indoor pool and the steam room and sauna was a nice touch. The reason I have given it three stars and a poor review is the club lounge access. It was crowded and I had to wait a while for the table. The food was extremely limited in choice and of poor quality. I genuinely have had better school dinners. The alcohol was self serve but there was no coke on offer and bourbon would have allowed for a better selection. It also felt cheap in there and more like a Holiday Inn. I expect better from a Sheraton.
- hotele866 (10/5): Best hotel in Zhuhai - Sheraton Zhuhai is the best hotel I stayed in Zhuhai comparing with all international 5 stars hotels in Zhuhai . Even if I have chance to choose Sheraton or her sis hotel St Regis, I would definitely choose Sheraton by its awesome hospitality , value of pricing, dining services, customer relationships . It’s deserve to be mentioned that the management group apparently knows what buz & leisure customers really want. There were two staffs in the hotel I have to appreciate. GRAY & WINNIE in the front desk. They were very professional and catered to my every need. Everything has surpassed all my expectations. J.Jiang
- Verified traveler (8/5): - 마카오 보이는 룸에 묵었는데 2박 3일 넘 편하게 지냈어요…수영장도 괜찮았고 침대도 편안했고 무엇보다 뷰가 좋았습니다. 첵인, 첵아웃도 빨랐고 직원들이 배려해 준 부분들도 있었어요. 조식은 짜지 않아서 좋았는데 종류는 좀 부족하고 매일 달라지지 않고 똑같은건 좀 아쉬웠어요
- Zhou (8/5): - Staffs was quite nice and well training
- Verified traveler (6/5): - 空調有問題, 維修了三次都不行, 到半夜二點多才說可以換房間, 但已準備睡覺, 熱了一晚, 早上熱醒
- Abdulmalek (8/5): - Wonderful Experience
- MIN JUNG (8/5): 춘절연휴의 베스트 숙소 - 방예약을 마카오 방면 바다전망으로 하였고, 무척 만족스러웠음. 단 3층 아침뷔페식당은 춘절연휴로 사람들이 무척 많아 초입에 대기줄이 있지만 내부도 어수선한 느낌을 받음. 숙소는 아주 만족스러움.
- Nano (8/5): - I expected higher than the actual environment and service in the hotel. Parking instruction is poor.
- Verified traveler (10/5): - Got room upgrade! Awesome experience staying in Sheraton
- I-TSANG (10/5): 夜景很美！ - 看到澳门塔 澳门大桥与横琴的景观很美！ 房间也是很舒适 干净
- Verified traveler (10/5): - 房間寬躺，但光缐偏暗，附近設施未成熟，餐廳選擇不多，建議多設 shuttle bus來往大商場，海鮮街及拱北購物中心
- Ashlynn (10/5): - Our room was upgraded to Macau’s view. The room is clean and comfortable, the property is new. The hotel location is pretty convenient for our visit to chimelong ocean kingdom and seafood street. About 20 mins taxi ride from the hotel. The dining experience has room to improve.
- WS (8/5): - 喜歡房間設計及整潔 不喜歡大堂check in staff 人數太小 也不喜歡3樓歺廳員工人數不足、導致歺廳整體的整潔乾淨不好
- LY (8/5): - Staff friendly Very helpful Honest Swift check in using English Helpful when checking out
- Verified traveler (4/5): - 泊車好，設施好，房間整齊清潔，很新，餐廳好，食物味道好，整潔，但房間空調很差，不能調較，房間很焗很熱。
- lijun (10/5): - 早餐丰富，房间好大，景观很好，值得推荐
- Victor Hung Lin (10/5): Happy customer - Great room, high and luxurious, friendly staffs, highly recommend
- Verified traveler (6/5): - 1）气派； 2）大厅很令人舒服； 3）使用廉价物品（房间内的用品）； 4）浴巾不够“好、五星级的应该会厚一点； 5）最严重的是：裂了的咖啡杯、竟然用胶把它粘好、再让客人使用（我保留了照片）； 我投诉了==》 没有表示、不知道是不是尝试着隐瞒下去？ 6）厕所马桶盖不是原装的、买了一个不合身的随便装上去（我也拍了照片）
- Verified traveler (8/5): - It's fairly nice stay though there are some wear out
- Verified traveler (6/5): 房間尚可，但地點偏僻，餐飲一般 - 酒店房間舒適整潔，但酒店地點遠離市中心，四周配套食肆欠奉，酒店餐廳用餐質素平平。
- MAN LAI (10/5): - 全面滿意,下次來珠海也再選撢此酒店入住.
- Verified traveler (6/5): - Still providing standard Sheraton facilities though not comparable to Sheraton standards in other cities or countries. Fees are Sheraton fees but not Sheraton services and quality in general
- kendy (8/5): - 比上次住宿，有改進
- Verified traveler (8/5): - 酒店所有員工服務態度一流, 所有配套設施 都非常滿意, 只是兩點至六點這段時間 餐廳 都是休息的, 如這段時間都開房營業就好了
- Chiu (10/5): 簡短舒適之旅 - 房間大及整潔，致電服務中心提出要求到完成所需的時間十分快捷，值得一讚；酒店自助早餐種類多樣美味，這是一個很不錯的簡短休閒住宿之旅。
- Verified traveler (6/5): - 整體都算好，房間夠大，露台靚。只是共住兩晚，第二天下午房門卡就進不去了，要到服務台重新整過，問服務員咩原因，都答唔到。所以有少少影響心情。
- Verified traveler (10/5): Perfect! - A perfect stay! Hotel room, swimming pool, breakfast are perfect. A bit far away to city center but there is a seafood market close by (around 5minutes by car). For sure will stay again!
- Verified traveler (8/5): - 住宿環境舒適，房間清潔有改善空間因為書枱面有污潰。游泳池和有關設施整潔，服務員有禮。餐飲方面，選擇比較少 只有3樓的西餐廳，地下的cafe 和日式料理。由於酒店位置不是在市中心，需要坐車外出尋找其他美食。 若果酒店能增建一間便利店，顧客可購買一些小食，日用品，如雨傘等會更方便。
- PUI MAN (6/5): - 似乎不太清潔
- CHI WAI (8/5): 真5星酒店 - 除了地點有D偏，一切都好好
- Suk Ha (10/5): 整潔但服務未達到水平 - 愉悅的，環境很好但酒店房並沒有什麼龐大的地方或食市，我們都在酒店內享用設施渡過一天整體只在酒店內的體驗是非常好.
- Verified traveler (10/5): - 服務好，大眾化價錢
- Verified traveler (8/5): - 退房等太久！
- Verified traveler (8/5): - Great facility, but there was no hot water on either day of my stay.
- Vivi (8/5): - Big and clean room, fast checkin! However, I booked a room with breakfast for 3 persons, finally only 2 of us arrived, the additional cost of one person breakfast could not be deducted. There’s no USB port in the room. Convenient to go shopping with bus and taxi nearby, with a bus station outside the hotel.
- Verified traveler (6/5): - 酒店整體還可以，但有三點值得分享。當我們check in的時候，我前往大堂內的洗手間，但每一隔都骯髒到不得了，滿地污水或是尿吧，我洗手的時候見到清潔阿嬸告知，她竟然說很忙，沒有時間去看，令我十分驚訝！第二是我們第二天去吃早餐的時候，餐廳雖大，但客人十分多，餐廳全不安排座位，讓客人自己去找，很多客人又喜歡霸位，結果要找很耐很耐才找到位置，因為人太多，食物質素又一般，所以一點都不享受。第三是位置問題，酒店位置屬偏遠，除了酒店內的餐廳，附近全無食肆，出入都要打的，因為前往附近商場和海鮮街的shuttle bus少得可憐；也因為偏遠，的士也少，要call車，不懂得call車的就要靠酒店的侍應幫助，見他們忙於幫助客人call車也有點不好意思。
- Oi Yin (8/5): 感覺不錯 - 酒店服務不錯，從大門囗接待的到工程部修理的同事，禮貌很好。至於房間，由於是海景露台景，所以景觀一流，隔音也相當不俗，因我房間對着電梯，但仍然很寧静。 但由於太多房間的關係，有些設施需要不時調校，像房內天花燈群的按鈕不能控制開関，需要工程部人員來修理。後來又發現浴缸旁的音晌控制鈕失效，電視機顯示有訊息，但又按不到出來，後來發現一封信在地下，這些小問題都可以注意一下。 酒店位處新發展地帶，飲食購物都要乘車去較遠地方，希望遲些會方便些！
- Verified traveler (10/5): - great place to stay. everything works smoothly. location might be a bit far from downtown but is is right next to convention center. Things should improve with the completion of Light Rail System in 2020
- Kevin (4/5): Sheraton ...NOT - The staff were unable to communicate effectively in any langage. Response time to deliver orders in the bar area was far too long, 15 minutes ti take an order 19 minutes to deliver order, bathing caps required in pool at a resort hotel? a gym maybe....but not a resort..pool bar closed, staff didnt know hours of restaurants or bars, blood on sheets on bed brought wrong size to replace
- Verified traveler (10/5): Good hotel and good price - it is very close (15mins) from the entrance to Taipa gate by taxi. Good hotel and good price. There is not much around within the walkable area
- F (10/5): - Clean and good for business travel, staff was friendly, easily accessible to food and transport options. highly recommended.
- Verified traveler (10/5): - This hotel is really nice, not much choice of anything within walking distance though. Service was very nice, especially fir the morning breakfast...excellent staff! My room smelled a bit like a litter box on arrival but housekeeping freshened it up without even asking. Overall would definitely stay again
- Verified traveler (2/5): - I checked out a couple days early, I advised them and they still charged me they told me that if I wasn't happy with that to contact expedia
- David (8/5): Good - Good services
- Uwe (10/5): I really love this one - I spend a lot of time in hotels every, mostly 2 to 3 nights for business trips. The Sheraton Zhuhai is one of the few where I do look forward to my stay very much, because the rooms are just nice, big, clean, and very pleasing. And I love the balcony and the resulting option of having fresh air. The hotel around it is nice, great breakfast buffet, and I like the bar and the "junk food" when I occasionally need something non-Chinese to eat. "Junk" in quotes of course, because the burger is delicious. I am looking forward to my next stay!
- Jia (6/5): A lot of mosquitoes - I stayed at the hotel for two nights before Labour Day holidays. The hotel was very full as it is one of two international hotels in Zhuhai which gives it a duopoly position. There are no restaurants nearby and the traffic is slow. There were a lot of mosquitoes there and I was bitten multiple times at the lobby. I was particularly not happy that we were forced to order teas before dinner at 8:30pm. In the end, the restaurant at the hotel agreed not to charge us the tea, but it was not a nice experience. I also asked the hotel to book ferry tickets to Hong Kong which was outsourced to an external agent and I was charged additional 30 yuan for each ticket.
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