The Chapter House

Location: 9-13 St John's Street, Salisbury, England, SP1 2SB, Salisbury, GB

Star Rating: 4 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free breakfast
• Offsite parking discounted rates available
• Free WiFi
• Terrace
• Luggage storage
• Wheelchair accessible
• Free breakfast
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Front desk (limited hours)
• Smoke-free property
• Offsite parking discounted rates available
• Free full breakfast
• Reception hall
• Coin laundry on site

Rooms Available

• Executive Suite, Ensuite

  1 King Bed and 1 Double Sofa Bed

  Soundproofed room

  
  

  Layout - Bedroom

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Espresso maker, electric kettle, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Daily housekeeping, heating, and fan

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Soap

• Twin Room

  2 Twin Beds

  Individually decorated room

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Soap

• Double Room (Small)

  1 Queen Bed

  Individually decorated room

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and towels

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Soap

• Executive Double Room, Ensuite

  1 King Bed

  323 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Espresso maker, electric kettle, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Daily housekeeping, heating, and fan

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Soap

• Premium Double Room, Ensuite

  1 King Bed

  323 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Espresso maker, electric kettle, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Daily housekeeping, heating, and fan

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Soap

Guest Reviews

• brian (8/5): - Booking.com
• Janice (9/5): Wonderful experience and would recommend this property. - The staff were great, the property was very interesting and quirky, the room was cozy. Dinner was outstanding & breakfast was good. It’s an old property so quirkiness is expected but there was no internet service on the 3rd floor.
• Peter (10/5): -
• Emalee (9/5): -
• Johann (10/5): - L’emplacement. A quelques minutes à pieds de la cathédrale. L’architecture du lieu Le restaurant qui propose de bon et copieux plats Rien à signaler
• Kim (9/5): - De gezelligheid van het oude pand De kamer was wel héél klein wat een verblijf van 3 dagen wel moeilijker maakt. Maar de charme van het gebouw maakte dit meer dan goed.
• Göran (9/5): -
• Uffe (8/5): -
• Neil (10/5): Luxury stay in an old building with great food. - We had an evening meal in the restaurant and the food was delicious. Breakfast in the morning was equally good. My wife and I are both non drinkers so a couple more non alcoholic items would have be fantastic. Hot chocolate in the room and some oat milk sashes would have been wonderful.
• Gert (10/5): -
• david (9/5): - Water pressure in shower.variable
• Stephen (9/5): Excellent period property with great service. - Convenient for Salisbury city centre. Very friendly staff and great food. Quite a few steps and stairs which might be difficult for some people.
• Kadampararambil (10/5): -
• Claus (8/5): - Zentrale Lage, freundliches und hilfsbereites Personal, gutes Frühstück Fehlende Steckdosen
• Mark (8/5): Great place, would stay again. - Quirky, very old house, very interesting. Superb location a few hundred yards from the shops and the Cathedral. Bedrooms done up well with modern amenities despite the building being so old. Comfortable. Some of the floors and stairs not entirely horizontal.
• Abigail (8/5): - Great staff, wonderful location
• Martin (9/5): Very enjoyable - It’s was in a great location lovely room and staff especially Nico were fabulous
• Timothy (9/5): Lovely place to stay in the heart of Salisbury - Food was fantastic !
• Yvo Hj (9/5): - Wat een top plek! We hadden kamer 5. Groot, aparte zithoek met bank en badkuip in de slaapkamer. Aparte douche met wc en wasbak. En suite. Zeer fraai. Gangetjes in het hotel zijn smal, vloer oneffen. Was bijna een escaperoom om je kamer te vinden. Viel niet tegen maar goed om te weten. Een koffer meenemen is al een uitdaging.
• Bernt Johan (10/5): - The way they made old buildings modern and comfortable. Good restaurant with pub feeling.
• Studeny (10/5): Ich würde nur noch diese Unterkunft wählen - es ist einzigartig - Ausgesprochen gut - alles war perfekt und die Zimmer entzückend - ich kann es nur jeden empfehlen - auch das Essen war hervorragend Das außergewöhnliche Ambiente - wie man sich England vorstellt - netter Empfang
• Daniel (9/5): -
• Hugh (8/5): -
• claudia (9/5): -
• Christina Schwenk (10/5): Angenehmes Old England Flair - Schönes altes Gebäude. Zimmer sehr sauber mit allem Flair. Personal sehr hilfsbereit und freundlich. Sehr gutes Frühstück. Lage sehr gut. In der Nähe der Kathedrale. Zu wenig Steckdosen
• Philip (10/5): -
• Clw436 (10/5): - Old building, great food.
• Nayomi (8/5): Lovely reception from staff, beautiful building with historical importance, perfect location. - Cold bathroom a heated towel rail would have been very helpful.
• Raffaella (10/5): - Un posto meraviglioso
• Rita (8/5): Lots of character and amazing food. - Great location and breakfast. Beautiful room. Food incredible. Has a fantastic aged rump steak. We slept with the windows open and the traffic noise was bad. No parking on site but not too far from hotel.
• Lara (9/5): Very comfortable stay - What a lovely hotel, very quirky. Clean room, welcoming staff and cracking food.
• Elisabeth (10/5): Another great stay. - Location
• Adeline (9/5): - Très bel endroit typiquement anglais, quasiment en face d’une des portes menant au magnifique quartier clos de la cathédrale, dîner et petit déjeuner de qualité également, vivement recommandé
• Russell (9/5): Overall a superb central location to stay and explore the city by foot. Staff are super friendly and welcoming. Room wa - Located close to Salisbury Cathedral this place oozes with history and character. Walking through the passages up a rickety staircase to a warren of rooms it felt like walking back through time. Staff were great and super helpful- we got a 24 hour carpark permit for a few pounds which was a council carpark just a few yards down the road which was a big help. Vegetarians well catered for at breakfast and is ordered the night before on a simple form which saves time in the morning. We were prepared for a few imperfections given the age of the property so no show stoppers worth flagging.
• Esther (8/5): -
• Olav (8/5): Bijzondere plek in een mooi stadje - Vanuit het hotel loop je zo naar de kathedraal en de stad in. We hebben heerlijk gegeten en ontbeten, leuk dat je je ontbijt kunt kiezen. We werden zeer vriendelijk ontvangen en we konden een 24 u parkeerkaart kopen voor de parking om de hoek. Het pand is oud, dat maakt het ook leuk maar in de kamer loopt er veel scheef zoals het bed. Ook de douche is zo klein dat het improviseren was.
• Matthew (9/5): -
• David (7/5): OK apart from falling on entering the room. - Well located. Busy restaurant had a buzz. Room 2 has a step down on entering the room, which is dangerous.
• Christopher (10/5): - The character... positively charming ♥️ Nothing
• Linda (5/5): Room needs a refurbish. - We liked the location. Room 10. Our view from our window was the generator and bins. The generator was so loud, but luckily once we returned from a night out it was off, but was woken at 7.30am on a Sunday to the noise again!
• JMP (8/5): - La cuisine, la viande était exceptionnelle. Ce qui fait le charme des vieilles maisons. Les planchers craquent.
• Robert (9/5): Brilliant. - Old Building, big room, bath, great staff, good food. Nothing.
• Christopher (8/5): -
• Linda (10/5): - Good quality linen and excellent food Parking an issue
• FRANCIS (10/5): A very pleasant stay in Salisbury - Staff was helpful, location was excellent and food was excellent. Bumping my head on doorways is built for shorter people 800 years ago
• Petra (10/5): -
• mary (8/5): A fabulous historical building with great charm , a must stay if in Salisbury. - The history and ambiance, May the sitting room of our suite could have done with a little face lift.
• Jayne (10/5): Excellent stay pity it was only for one night - Our room was lovely, very big with a role top bath and also a separate shower. Amazing value for money. All staff were very friendly and efficient. Lovely breakfast with plenty to choose from. Will definitely come again. Nothing
• TERESA (8/5): Overall really good. - The room was larger than expected for it was advertised as a small double. Beautifully decorated. excellent bathroom with everything provided - plenty of towels, toiletries etc. Good steam iron and full size ironing board. good quality hairdryer, kettle, coffee pod machine. water etc Also a parking token was provided for the public carpark round the corner from the hotel. Had excellent dinner in the hotel restaurant. The waiting staff and breakfast team who were on duty when we checked out were very helpful with cases etc. There was no reception desk for us to check in. We arrived after a very long journey, over 7 hours and whilst we appreciate it was a busy Sunday late afternoon in the restaurant area no one was available to see to us. The bar staff were friendly but the manager, who we needed in order to check in was not very friendly, rather dismissive and kept us waiting by the crowded bar area with our luggage and belongings until he took us to our room, Was rather terse and gave us the impression we were a nuisance! Perhaps he needed a bit of customer training in charm!
• KRISTIN (10/5): -
• Janet (8/5): Close to the cathedral and central square. Easy to access bus routes and rail so very well placed. -
• Adrian (9/5): - Excellent staff Great value Nice breakfast Superb location Easy drop off and parking Nothing
• jonathan (10/5): -
• Melvyn (10/5): -
• Tim (10/5): Really nice place. Superb food. Superb staff. - Really quirky old building. Full of character. Parking is not on site but easily dealt with. Shower was temperamental
• Mark (8/5): - We loved the old character of the building. The wifi signal could have been better.
• martin (9/5): Top hotel in salisbury - Oud historisch gebouw de opgang naar je kamer is al een avontuur maar echt leuk het gebouw heeft karakter en kamer is prime netjes en schoon en alles op orde Restaurant ook prima en druk
• Martin Paosila-jones (10/5): - How old it was Nothing
• Ariel (9/5): Excellent, the room was lovely and spacious and staff were great. - Excellent, the room was lovely and spacious and staff were great. We had the best beef sandwich and soup, also a really good breakfast. My only quibble would be that it will be lovely to have some proper homemade marmalade available. My only quibble would be that it will be lovely to have some proper homemade marmalade available.
• Thomas (9/5): Really enjoyable stay. - Very homely and comfortable. Nice mix of old and new. Interesting building.Room 6 was great. Lovely staff.
• Roland (10/5): Comfortable and pleasant and peaceful - Old world feel , home to home , lived in.
• Christine (7/5): Overall very good. Very old building so floors and stairs were wonky. - Comfy beds. Very good breakfast Shower and toilet were both separate which was good but both rooms were very small and not enough room too move in them.
• Julie (9/5): -
• Diana (10/5): -
• Christine (10/5): -
• Elisabeth (10/5): Great place to stay - Excellent place to stay in a great location. It’s quirky with a lot of history. Nothing.
• James (8/5): Comfortable stay with delicious breakfast - Historic building with comfortable rooms in an annex. Includes a delicious hot breakfast and buffet. Old building so there are some squeaky floors.
• Sarah (10/5): Beautiful boutique hotel - Lovely historic building, great food, comfortable clean room. Great breakfast and accommodating and friendly staff. Nothing
• Glenn (8/5): -
• Angela (9/5): A very comfortable stay to break a long journey. - A last minute stopover and the room, facilities and breakfast were excellent. The price quoted for the hotel in the centre of Salisbury was really good.
• judith (8/5): Historic coach house next to the cathedral, lovely staff and stay. - It’s location, staff and ambiance (love all the quirky nooks, historic features and wooden panelling) I think only two rooms had windows opening on to the courtyard. I chose one because I have mobility issues and the access was better but if you like your window open and mind cigarette smoke, choose a different room.
• Julie (10/5): - Lovely room Food was delicious Breakfast had a good choice A very quirky, higgledy piggledy hotel which is full of character Ordering breakfast the day before
• Ann (8/5): - Lovely old building, good location,very friendly staff.
• Celine (9/5): -
• Amie (9/5): Great hotel with really friendly staff - Great hotel with delicious breakfast and fab staff Nothing
• Paul (8/5): Overall our stay was very pleasant and we would definitely return sometime. - Our room and the bed were very comfortable which was good. All of the staff were extremly helpful & friendly. We ate in the restaurant on our first night and the meal was good with nice service from Holly. The breakfast was well cooked and tasty with a good selection of cereals, croissants and fruit with yoghurt. The hotel location is excellent to explore the cathedral and the town The WiFi in our bedroom (No7) was very poor with speed very low. It was better in the restaurant area. At breakfast the coffe in pump flasks was never warm enough.
• Shirley (9/5): Excellent staff providing excellent service, close to the Cathedral and many sights. - Beautiful historic building, wonderfully restored and very clean. Staff were warm and friendly, nothing too much trouble. We ate breakfast and dinner during our stay, served in appropriate timeframe and always delicious. Very close to the Cathedral and many other sights in Salisbury. A parking permit is provided for the duration of the stay at a very reasonable price and less than 5 mins walk. Working out where we needed to stop and drop all our luggage, then head to the parking, as a no parking area was concerned we would get a ticket. Entrance to bathroom was tight and low. Negotiating the stairs with luggage, uneven due to age.
• Karl (9/5): Nice place to stay in the heart of Salisbury, great food too. -
• Andrew (10/5): - The room exceeded my expectations. It was straight out of a medieval palace. Just stunning. Nothing to fault
• Greville (8/5): - Great staff, nice atmosphere Noisy toilet after flushing (dripping cistern for 30.minutes plus. Continous.
• Angel (10/5): - Original features of the house while also refurbished in a way it makes sense
• Jane (8/5): - Great location, lovely staff and really clean Road outside was noisy
• IAN (7/5): Good but not superb. Excellent location, liked Salisbury though. - Nice room, good bathroom, quality bath and powerful shower. Hotel in good location. There wasn't much to dislike. Everybody writes reviews these days and all of us are so critical of everything. Full English breakfast was decent but I have stayed at many hotels which were better. We do prefer a hotel to have its own carpark for security reasons. Still enjoyed our stay however.
• Besian (9/5): -
• Sara (10/5): -
• Arnaud (7/5): Charmant hôtel très bien placé près de la Cathédrale. - Hôtel très bien placé, à côté de la Cathédrale. Plateau bouilloire agréable. Très bon petit déjeuner buffet. Salle de bain et wc un peu petits.
• Gill (10/5): -
• Suzanne (8/5): A very comfortable stay with very pleasant staff - Very close to the cathedral and very central for Salisbury Maybe the vegan breakfast could have had 2sausages or maybe vegan bacon
• Rita (10/5): -
• Mayo traveller (8/5): -
• Adam (9/5): -
• M. Teresa (9/5): Charming stay: great comfort, and a perfect location - I liked everything, super cozy beautifully decorated rooms.
• Stephanie (8/5): -
• Amanda (7/5): Convenient comfortable - Comfortable room and good food Very noisy air conditioning outside our room
• Andreas (10/5): Top - Alles super (Personal. Zimmer. Lage. Frühstück und perfekte Steaks im Restaurant). nichts
• Hilary (9/5): Great staff, lovely food and a good nights sleep. - Quirky but large bedroom with great shower Very uneven flooring in places but as it is a 13th century building not really surprising.
• Cliff (10/5): Very characterful, great food, staff and location - Very characterful, great food, exceptional staff, good location Nothing
• Lindsay (10/5): Would highly recommend - Location, history, food & beverage, service
• Viktoriya (10/5): -
• Peter (10/5): Exceptional in every way - Everything !! Fabulous location, accommodation, food and everyone so friendly and helpful.

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