The Grand Resort

Location: Corniche Road, Hurghada, eg

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Nightclub
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Massage services
• Table tennis
• Currency exchange
• Darts
• Karaoke
• Non-smoking throughout
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Shallow end
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Aerobics
• ATM/banking
• Shopping on site
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Billiards or pool table
• Snack bar/deli
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Tennis lessons on site
• Beach umbrellas
• Pool sun loungers
• Private beach nearby
• Fitness facilities (surcharge)
• Housekeeping on request
• Clubhouse
• Wine release events
• Exercise/lap pool
• Japanese garden
• Horse riding nearby
• Swimming nearby
• Water sports equipment
• Beach toys
• Vegetarian menu options available

Rooms Available

• Deluxe Room

  The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Junior Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with garden views, this suite also provides a mini-bar and a TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Family Room

  The spacious family room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Mahmoud (10/5): -
• Halim Bacic (10/5): - I will suggest it for all my friends. Close beach, clean room everyday, great selection of meals and restoraunts. Great place to stay! Zero problems
• SADOU BENCHERKI (9/5): -
• Mahmoud (10/5): -
• Mathis (10/5): - Très bonne établissement, personnel agréable.
• Mena magdy khalil genidy (10/5): -
• Abdelnor (10/5): Bon séjour bon personnel gentil à l’écoute - L’établissement est bien situé l’extérieur est beau Les chambres peuvent être plus modernes
• Alaa (10/5): جدا راقيين - تعاملهم جدا راقى والمكان وايد مرتب وال staff جدا شيك وراقيين والخدمات ممتازة
• Ines (10/5): Trop bien - Bon hôtel bonne piscine bonne nourriture Bien situer je recommande Manque de luminosité mais sinon rien
• Topcam (10/5): Çok güzel hatika - Yemek ve çalışanlarını ortamını
• Jetnor (10/5): -
• SADOU BENCHERKI (8/5): -
• Daniel (4/5): -
• Axel (10/5): -
• Goga (10/5): -
• Addymar (8/5): Lovely resort in Egypt - Is a beautiful place specially very good views during the night. Is huge and a lot of things to do and the room was very big. It has two big pools one heated and I loved them both. Food is good and you have a lot of options. The resort although vintage is very beautiful Is very annoying that after paying all inclusive you are constantly approached by staff to sell you extra things like restaurants and hairdressers. I understand is the culture of Egypt but when you want to relax is very stressful to be rejecting people every two minutes… also prices for the extras are quite high and the inclusive drinks could be better. Excursions are expensive in my opinion for what you get, they tell you you have 3 islands and is actually one divided in few beaches. The guy from the boat in the snorkel wanted to charge us 45€ for the photos and send them by WhatsApp…
• angelique (10/5): - Tout était bien La literie, trop moux
• Essalam (7/5): -
• Mahmoud (8/5): -
• Mahmoud (5/5): -
• Nada (5/5): -
• angelique (10/5): - La literie matelas pas assez ferme
• Elattar (10/5): - Everything
• Gizem (1/5): - Room and hotel areas are very old. There was a smell in bathroom and some areas at the hotel. Foods are not tasty and looks dirty. Doors don't lock. They told us drinks are free in the room we took 2 beers and cashier told us we have to pay 12 euros for beers when we were checking out. I tried to explain that they already said drinks were free but he acted like he doesn't speak english. They dont accept card only cash and they don't have small money to give your money back. It is funny because they have different cashier area from front desk but cashier doesnt accept credit card and doesn't have any money but the name is cashier. This is fraud by providing false information. Doesnt worth the money. I dont reccomend this hotel. I am happy that i have booked this hotel only one night otherwise it might be a horrible holiday for us.
• Sherline Alison (2/5): Horrible - Franchement rien Tous le personnel désagréable pas souriant toujours en attente de pourboire les chambres horrible les draps tous boulocher plus blanc mais gris ça vaut pas un 5 étoiles y a des 4 étoiles beaucoup meilleur
• linlin (10/5): 还可以 - 还行 还行
• Mahmoud (5/5): - للأسف الفرش والأثاث غير نظيف وقديم جدا
• Mélanie (10/5): Super - Tout était super ! Le personnel, la chambre. Les services à disposition et la nourriture. On a adoré notre séjour.
• Mohammad (8/5): -
• Adam (6/5): Disappointing - Piękna i duża plaża oraz wygodne łóżko - i to by bylo wszystko. Obiekt I cała infrastruktura bardzo stara: pościele, klimatyzacja tak głośna, że nie da się spać, poduszki, leżaki plażowe, armatura w łazience, ręczniki... Wszystko wymaga renowacji. To nie jest hotel 5 gwiazdkowy, może jakieś 3 gwiazdki I tylko dlatego, że plaża jest ładna i czysta. Na każdym kroku oferowane są za dodatkową opłatą usługi, kolacje (wszystkie tzw. extra płatne produkty są z tej samej kuchni co all-inclusive), masaże, drinki, wycieczki itd. Nie da się zrelaksować bo ciągle ktoś czegoś od ciebie chce i namawia na swoje dodatkowo płatne usługi. Niesmaczne napoje, mega słodkie i z kartonu 2 rodzaje taniego alkoholu I piwo. Wszystko inne kosztuje extra i jest podobnie niesmaczne. Obsługa skoncentrowana na napiwkach, bez napiwku nie dostanie się w czasie posiłków niczego do picia, to samo na plaży. Na plaży napoje są podawane w mikroskopijnych papierowych kubkach. Wszystkie negatywne opinie są prawdziwe, nieprawdziwe są te pozytywne i wymuszone na gościach. Jeśli masz wybór, nie jedź do tego hotelu.
• Vanessa Pedro (10/5): - De tudo
• Sara (2/5): -
• Romaine (10/5): It was very good , would reommed its a beautiful property - It was close to airport and all activities, the food was very good with different options every night also good pool and beach access. The constant soliciting from staff at times , just dont pay for any parties , just one note for the resturant when making on the spot meals to change the utilities in order not to mix residue from the previous order
• Mohammad (8/5): -
• Gokce (10/5): - Die Anlage sieht noch viel schöner aus als auf den Bildern!
• Gokce (10/5): - Dass Buffet war perfekt!
• Tarik (10/5): -
• Rachel (10/5): Très bon séjour en famille - Les repas et la beauté de l’hôtel Rien
• Imed (8/5): Très bien - Les crêpes et gauffres Pas de change à l hôtel et les buffets sont souvent pareils
• Emad (10/5): -
• Marion (8/5): C'était chouette - C'est un grand wow quand on arrive ! C'est immense et il y a des activités à faire. Les buffets n'étaient pas trop à mon goût et la piscine un peu froide
• Palne (9/5): - Először jártunk a szállodába nagyon kedves volt a személyzet a szoba tiszta volt minden nap jöttek takarítani bármire szükségünk volt azonnal hozták. A pincérek nagyon kedvesek voltak az ételekből mindig tudtunk megfelelőt választani.
• Aliya (8/5): -
• alessia anna (10/5): -
• CHAIMA (9/5): Je reviens - La chambre était incroyable et la vu sur la piscine Le personnel trop avenant
• Imane (8/5): -
• Anissa (10/5): - Tout est bien
• Anissa (10/5): - Tout est bien
• Chiara (9/5): -
• FORTUNATO (10/5): - Tutto perfetto. Consigliatissimo. 😍
• Florina (4/5): -
• Noh (10/5): - Good .
• Velsink (10/5): -
• Ihsane Karimi (9/5): - Propre, emplacement, service manque d'ambiance
• Eva (10/5): Parfait je recommande et je reviendrais dans cet hôtel - Le personnel est aux petits soins, l’établissement est très propre, les chambres sont typiques au pays. Il y a beaucoup de restaurants inclus dans le all inclusive tout était parfait !!! Manque légèrement d’ambiance et musique à la piscine
• Milos (10/5): -
• Milos (10/5): -
• Marc (7/5): Low key cozy warmth and comfort - Sun, many beds, nice places The amount of service asks or offers from personnel
• Vinciane (10/5): Bien. - Etablissement complet et confortable. Certaines procédures sont strictes alors qu’elles n’ont pas lieu d’être.
• Sarah (10/5): -
• Helge (8/5): -
• Hadi (10/5): Little heaven 😍 - Staff, food, pool, green areas, facilities, service, beach and the lobby was more than expected and definitely will recommend it to others😃 The animation team could have been more active.
• CLARA (1/5): AWFUL. - Nothing. Everything is dirty and super old. I took a junior suite and it was the most awful room I’ve ever been in. No words. I wouldn’t come never again. Everything dirty, no wifi in the room, everything super old, beds are uncomfortable and dirty.
• Gilberto (10/5): - De lokatie en de sfeer Omdat het een heel groot hotel is heb ik veel meters gemaakt
• Yassine (10/5): Séjour inoubliable qui nous a donné envie de revenir - Tout est était bien que ce soit le personnel la nourriture les animations et le placement Rien
• Gyuláné (10/5): Ajánlanám a szállodát. - Kedves fogadtatás, gyors ügyintézés. A kért szoba elhelyezkedése, tisztasága profi volt. Nem volt ilyen
• Luka (10/5): -
• Minucci (10/5): Ho soggiornato alcuni giorni in questo resort e lo consiglio a tutti quelli che vogliono vivere un po di relax. Camera m - Servizio fantastico, cibo buono, camera bellissima e ambiente del resort molto elegante e bello
• Jessica (9/5): -
• bilel (10/5): Parfait - La proximité des salariés 👍
• Sirine (10/5): Hôtel propre personnel sympa :) - Tout Rien
• Jessica (9/5): -
• Aurélie (10/5): Un excellent hôtel - L’architecture en 2 bâtiments séparés avec une piscine de chaque côté (une animée et une calme pour satisfaire les différents besoins ) les 2 très grandes Le nombre de restaurants et bars Le personnel très aidant et agréable Tout n’est pas inclus dans le All inclusive, nous devons vérifier aux bars et restaurants ce qui l’est ou non
• Ayoub (10/5): Aanrader maar wel met betere wifi - Gastvrijheid Slechte wifi
• Jessica (9/5): -
• Rohan (10/5): Very fun experience but could be more modern - Very good resort. Not the newest but still very nice Staff are very hospitable and friendly Facilities are very good Slightly outdated architecture Pool closes slightly early
• Sanja (6/5): -
• Emilie (8/5): Idéal pour se reposer et bien manger - Nous avons bien aimé les repas. Un large choix. Cocktails OK. La piscine est sympa et propre. Les équipements de la chambre sont suffisants. Les vendeurs de produits non-inclus sont en permanence en train de nous solliciter. La plage n’est pas dingue et la baignade en mer à éviter (proximité avec une marina - eau très trouble et pas très propre). Pas très flexible sur les horaires des restaurants (et du petit déjeuner), 30 min avant avant la fermeture le personnel nous fait comprendre qu’il faut se dépêcher.
• Gábor (10/5): -
• Gregory (8/5): Bon séjour dans sa globalité - L’hôtel est bien situé à proximité de l’aéroport et des plages, les piscines Le personnels de l’hôtel est désagréable, pas souriant, pas aimable, souffle et râle quand on fait une demande, les buffets ferme beaucoup trop tôt, 21h ça ferme, et c’est trop tôt
• Vanessa (10/5): -
• Yoann (7/5): - - buffet varié et bon - grand lit - plage agréable (pas en accès direct depuis l’hôtel mais facilement accessible) - à l’écoute des remarques qu’on a et font tout pour que le séjour se passe bien (fournit une chambre pour prendre une douche après le chack-out) - horaires du buffet non respectées, le buffet n’est non seulement plus re approvisionné mais carrément rangé 45 min avant la fin du service (lumières des tables et coussins des chaises retirés) , on vous fait clairement sentir des 20h40 (alors que la fermeture est indiquée à 21h30) que nous ne sommes plus les bienvenus - il est très compliqué d’avoir des boissons pendant le repas, pour cela il faut commander à plusieurs personnes différentes et espérer qu’au bout de 20 min quelque chose arrive - racolage insistant au petit déjeuner et à la plage pour vendre des extras - piscine très abîmée, il manque sur de grandes et nombreuses zones des carreaux
• Natasa (9/5): -
• Vincent (10/5): Fantastic resort, great memories were made, stunning and amazed with everything the resort had to offer. Recommend highl - The resort was more than I expected. It was absolutely beautiful from the moment we walked in till the moment we walked out. There were alot of food options that catered for everyone’s needs. Everyday had different food to choose from and desserts were lovely and it was ever so delicious the food was well presented. There is a great selection of restaurants if you choose not to indulge in the great all inclusive restaurants. There are also extra charge items available. Extremely helpful on our last day at the resort with printing out boarding passes as the airport doesn’t accept mobile boarding passes. The resort was extremely clean and could always see staff cleaning and keeping on top of everything. Leaving the room in the morning and coming back to a remarkably clean room with beds made and cold air conditioning really helped from having a day out in the sunny weather. The resort staff were extremely friendly and would always say hello, they would even remember your face and say hello which made it more of a personal greeting. You can arrange tours from the hotel too. Great entertainment and something going on everyday. I really enjoyed listening to the pianist in the main lobby. There is also a very talented artist in the main lobby always drawing people’s photos. The lush turquoise blue beach is just a short distance walk and it has a private section for the hotel guest. There is a bar that covers all inclusive drinks there as well which was fantastic. I understand it’s part of their job but I didn’t like being approached by members of the Red Sea staff every 5-10mins asking if I would like to go to their restaurant in the resort or trying to sell me additional things. I wanted to relax but felt like I was getting approached too much. I’m not sure if there is but I didn’t notice a no smoking area? The smell of cigarettes is vile and had to move seats whenever someone lit a cigarette which was quite a lot. It’s nice to sit poolside at the bar but a no smoking area would be nice.
• Eva (10/5): Très bien je recommande rapport qualité prix - Très grand / piscine agréable Le buffet il faut bien choisir mais un large choix de restau
• Junaid (10/5): Great stay , staff was helpful and friendly - The customer service was great. My checkout was 12am and my flight was 11pm at night. I luckily had a day trip booked but they let me shower when I returned and let me enjoy a meal I liked everything nothing to fault
• Meriem (10/5): -
• elisa (10/5): -
• Cédric (1/5): -
• Diego (9/5): -
• Mariana (1/5): -
• Eva (9/5): -
• Jean francois (9/5): -
• capucine (10/5): - Super séjour. Très bon accueil. Rien
• Nikolett (10/5): - Jó lokàció, minden közel van. Segítőkészek, persze borravaló ellenében. Szép szálloda, belülről azért felújításra szorul Az ètelek bőségesen de egyhangúak, kevès választékkal Az ajtóhoz szinte mindennap új kártyát kellett kérni,mert nem működött. Két szobát foglaltunk amit előre kértük hogy egymás mellett legyen, nem volt.. a medencék hidegek,a csúszdák a 8 napból csak az utolsó üzemeltek,kisgyerekkel semmi jàtèk lehetősèg nincsen,a bőröndöt a végén 10 euróèrt akartàk megmèrni, amit ezelőtt sehol nem tapasztaltam.. összessègèben jól éreztük magunkat, de legközelebb magasabb kategóriát keresek ennèl
• Libby (9/5): - We loved our stay, the food was great, we mainly stuck to the adult only restaurant for dinner which had a more up scale feel to it. The pool was awesome. Our bedroom was huge, the bed was super comfy (I was sick so spent a lot of time in there). It was lovely and clean. We were waiting for 2 hours to check in. (As I stated above I was quite sick, we had just come from a hotel around the corner that made me sick) We arrived at the hotel an hour early from check in, which we knew we would have to wait, check in was at 2pm but we were left waiting till 3 for our room to be ready which was quite disappointing.
• Cacara (10/5): Late check-out - Recepcia bola milá a nápomocná. Dokonca nemali problém s late check out.
• Mariana (1/5): Foram umas férias que não nos permitiram descansar nem aproveitar verdadeiramente a estadia. - Sempre que reclamámos de alguma situação, os managers tentaram resolver e compensar. Também no último dia, como o nosso voo era apenas à noite, permitiram-nos permanecer no resort sem qualquer custo adicional e continuar a usufruir das refeições. A comida nos 2 restaurantes all inclusive era boa. O resort tem potencial pela dimensão e localização, mas neste momento nota-se claramente falta de manutenção, organização e investimento, o que faz com que a experiência fique muito abaixo daquilo que é anunciado como um hotel de 5 estrelas. Muitas das críticas que lemos antes da viagem acabaram por confirmar-se durante a estadia, sobretudo no que diz respeito à manutenção, insistência constante para pagamentos extra e à pouca clareza do conceito all inclusive. O maior problema foi a limpeza dos quartos. Tivemos de trocar de quarto 3 vezes e, em 2 deles, os lençóis encontravam-se sujos, com cabelos e com borboto, dando a sensação de que a roupa de cama nem sequer tinha sido trocada entre hóspedes. Num dos quartos o ar condicionado não fazia frio e tiveram de o reparar, enquanto noutro fazia um barulho extremamente incómodo durante a noite. Nota-se também uma clara falta de investimento e renovação nos quartos, que aparentam estar bastante degradados. A casa de banho tinha ainda um cheiro desagradável constante. Na piscina faltavam vários azulejos, o que consideramos perigoso, e muitos colchões das espreguiçadeiras estavam rasgados e muito desgastados. Relativamente ao regime all inclusive, a informação acaba por ser enganadora. Apenas as bebidas mais básicas estão incluídas, tanto na praia como no resort, e vários restaurantes têm menus e bebidas pagos à parte. Apenas dois restaurantes funcionam verdadeiramente em regime all inclusive e, além disso, a comida era muito repetitiva, acabando por comer praticamente o mesmo todos os dias. Mesmo nos restaurantes pagos, o cardápio era praticamente igual entre todos. Outro ponto muito negativo foi a insistência constante dos colaboradores em vender massagens, menus que têm de ser pagos à parte nos restaurantes e bebidas extra. Tornava-se difícil descansar sem sermos constantemente abordados. Além disso, ao longo da estadia tornou-se evidente que, caso não déssemos gorjetas logo no início, começavam simplesmente a ignorar-nos quando queríamos pedir bebidas, tanto na praia como no hotel. A animação, tanto durante o dia como à noite, também deixou bastante a desejar, sendo que as melhores atividades eram pagas à parte, com valores à volta dos 10€ por pessoa. O Wi-Fi não funcionava.
• Jakub (10/5): -
• Yasser (10/5): Très bonne hôtel propre et bien situé -

Photos