Richmond Hotel & Suites

Name: Richmond Hotel & Suites
Address: House-02, Road-10, Sector-01, Uttara, Dhaka, bd

Location: House-02, Road-10, Sector-01, Uttara, Dhaka, bd

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Location near Shahjalal International Airport

Diverse Dining Options and Room Service

Modern Amenities and Services

Book your stay at Richmond Hotel & Suites for a seamless travel experience.

Important Information

The hotel reserves the right to refuse entry and accommodations if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner. The hotel only accepts National ID's or passports as proof of identification. The hotel also reserves the right to charge at check-in guests' credit card, or download a cash deposit in the amount of receivables for the entire stay. (Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.) to be changed to "Guests are required to show a photo ID (Passport/National ID) upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Smoke alarms
Key access
Food delivered to guest room
CCTV outside property
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Standard Double Room

The air-conditioned rooms feature modern décor, a flat-screen satellite TV and seating area. Mini-bar, ironing facilities and work desk are included in the rooms too. The private bathrooms are equipped with a bathtub, hairdryer and free toiletries.

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Family Room

The air-conditioned rooms feature modern décor, a flat-screen satellite TV and seating area. Mini-bar, ironing facilities and work desk are included in the rooms too. The private bathrooms are equipped with a bathtub, hairdryer and free toiletries. The rooms feature additional space and can accommodate 4 guests.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Family Suite

The air-conditioned rooms feature modern décor, a flat-screen satellite TV and seating area. Mini-bar, ironing facilities and work desk are included in the rooms too. The private bathrooms are equipped with a bathtub, hairdryer and free toiletries. The rooms features large additional space.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Suite

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
City Studio Suite (City View)

1 King Bed
215-sq-foot room with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in November 2013
Noise-free guestrooms cannot be guaranteed

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Noise-free rooms not guaranteed
- Bed sheets not available
Executive Room

1 Queen Bed
183-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, slippers, and designer toiletries
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
Superior King Room

The air-conditioned rooms feature modern décor, a flat-screen satellite TV and seating area. Mini-bar, ironing facilities and work desk are included in the rooms too. The private bathrooms are equipped with a bathtub, hairdryer and free toiletries. The rooms offer additional space.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Executive Double Room

This double room features air conditioning and warm interiors.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access

Guest Reviews

Ahmed (10/5): - Had a very comfortable stay overall. The bed, washroom, cleanliness, amenities, and service were all very good, and the staff were helpful and professional. The hotel felt clean and well maintained. The only downside was the absence of a refrigerator in the room, which was a bit unexpected for a 3-star hotel.”
Hazic (10/5): -
Kazi (7/5): -
Hazic (10/5): -
Sadikh Sheikh (9/5): It was a good stay. - The thing I like most this time is they finally renovated the entire hotel as I was complaining about poor lighting system before but it’s okey now also the hotel looks new from inside now.The receptionist was very polite and good person. And the hotel is very close to the international airport. So people who are travelling to somewhere and wants to stay close to the airport can stay there without thinking twice.Just the road side so easy access to uber or taxi. The elevator is still poor it’s dark inside and dirty.Also they need to include some more items in there breakfast.Its very limited.
tech (10/5): - Family suite very nice Service also is good but need update breakfast items
Hazic (10/5): -
MD AFZOL HUSSAIN (5/5): -
Md Sayedur (9/5): It was a good short trip - The communication was top notch NA
Jahid (8/5): -
Musharrat Tasnuva (9/5): -
saif (7/5): -
Mohammed faruk (6/5): Building work too noise - Location Too much Mosquitoes
Md Ashraf (1/5): I didn’t sleep at all - Location was good I didn’t like at all not clean room it’s very old and lots of fly in the room
LungSheng Pi (8/5): -
Mohammed faruk (6/5): - Hotel in good location Staff wasn’t very friendly
ahmed (10/5): -
md.sharif uddin (8/5): -
Arif Mahmud (10/5): -
Nikolai (10/5): -
Md Sayem Ahammed (2/5): Bad experience - I like nothing at all except for the location Wasn’t clean , expensive, not enough amenities in the room , rude stuff , didn’t like indoor not even outdoor
TIPAN (3/5): -
Luthful (8/5): -
HAFIZ BELAL AHMED (1/5): -
Syeda umme (8/5): - Hospitality
Sayada (1/5): -
Shareefa (9/5): The stay was warm and healthy - Location The front of the hotel could be cleaner
Hannanul (6/5): - Breakfast was okay. But not up to the standard. Some staff are smart and some are like don’t care type. TV was not okay. The screen not worked. AC remote not worked properly.
Shakhawat Hossain (6/5): It was good but expected better - The transportation and the location The restaurant and the breakfast
Sadikh Sheikh (6/5): -
Md Mizanur Rahman (7/5): Very close to airport, stuffs are nice people. - Airport is very close, room was perfect with 4 persons. But kitchen was very bad smell and i do not recommend anyone to eat there. Very close to airport.
OLav (7/5): I always stay at the RIchmond; it's convenient to the Dhaka international airport and reliable. - Quick registration, everything worked.
Mohammad Golam (7/5): -
Jiaul Hasan (1/5): -
Aminur Rahman (8/5): -
Jiaul Hasan (1/5): Totally waste my money - Property is ok but it’s loooks too old Staff specially who work is night that guy was horrible and even take to much time to entry and also unprofessional
Nurul (5/5): - Breakfast no good. very simple.
Rakib Miah (2/5): - Not far from airport. I booked an executive double room, the game me a run down standard room which had a musty smell. When I asked to be moved rooms the ly said you gave to pay extra. Eventually as I was not budging they finally gave me a nicer cleaner room. Also the management has changed. They now charge for airport pick up and drop off. The place has gone downhill. I would not recommend anyone to sty there. The main fact is when I complained about the room the customer service was non existent. Stay clear of this place.
khaled (1/5): -
Noor Ali (9/5): - Location near to airport and some landmarks, value for money... Less clean rooms. Corridors. Wc....
Abdul Munaf (7/5): -
Sadikh Sheikh (9/5): - I love this hotel. Firstly it's close to the airport and easy access to the main. Also there customer survives also pretty good. Nothing much I said about there lighting system before to improve and they are upgrading that actually now.
Shaikh Humayun (7/5): -
Sohel (1/5): - Location Restaurant and gessar problem
Sterling (10/5): -
Imam (5/5): -
Rezo (5/5): -
Imam (6/5): - Staff are very helpful.
Ashik (10/5): -
Manzoorul (5/5): -
Hasan (7/5): good - Good Wall Damage
Muktar Chowdhury (10/5): - Close to the ⛱️. Away for all the crowd and noise. Very good hotel staff and rooms are very clean. No issues
SHAZZAD HOSSAIN (4/5): -
Enayet (5/5): -
Aziz (10/5): -
Maheer Sohbat (7/5): -
Ahmed Almutairi (1/5): -
Shalim (6/5): - Property is very dated requires refurbishing and painting walls dirty with crumbling sections of paint. Staff were very polite and helpful. Breakfast was very Basic but but food was good
MIRZA (4/5): - Very old hotel
Abdul (10/5): -
Noor (5/5): Passable - I didn't receive same room what it showed me on booking.com.smoking smell is everywhere.
Mohammed (5/5): Good for an overnight stay. - Excellent location - close to airport. Shopping center and restaurants within walking distance in a safe area Lack of general maintenance. It’s an old property
Sajid (2/5): Very poor - Bed Tv was installed wrongly just next to the bed,breakfast was disaster,room service food from restaurent was really bad, food tastes like only corn staches.bathtub not in working conditions
Tanvir (7/5): Good -
Mannan (4/5): Disappointed - Location Not very clean, no airport pick up. Images provided on booking.com dont live up to the real thing.
shirezul (2/5): Not one the best hotels in uttara - My experience at the hotel did not quite meet my expectations based on the website's portrayal. The condition of the room was disappointing; it appeared to be in need of more thorough cleaning, with noticeable dampness and cleanliness issues in both the toilet and bathroom. Additionally, I found a lack of essential amenities, such as toilet paper, and the bath was not up to standard. On a positive note, the bed was comfortable despite its dated appearance, which allowed me to get a good night's sleep. The restaurant that was showcased on the website seemed much more inviting in the pictures, whereas in reality, it was quite small, with only a few tables and chairs, which did not create a welcoming atmosphere. However, I would like to commend the staff member who was serving in the restaurant; he was exceptionally kind and accommodating. Overall, my experience was not as favorable as I had hoped. I inquired about the discrepancy between the images on the website and the actual conditions, to which I was informed that "work is in progress," a response that gave me pause. I may reconsider staying at this hotel again in the future.
Mohammed (4/5): Nice Bed, nice stuff shame about the rest of it - The staff were lovely. The location was very good. The bed was nice. The whole place was outdated and very, very dirty. The bathroom was absolutely vile. The curtain over the bath was absolutely disgusting. There were dump patches everywhere in the room. The restaurant is very small, very basic not inviting at all. The pictures they display on your site is nothing like what is in the hotel.
Iqbal (7/5): Good hotel - Good location from airport Water leaks from ceiling
Hormuj (4/5): Disappointing - Location It wasn’t up to standard not visiting anymore
Muhammad (1/5): Bad - Only location
Ajmal (8/5): Very good -
Bishal (8/5): Very good - Location
Muhammad (8/5): Very good -
Manik (7/5): Good - Location close to the airport also the main road.Budget friendly hotel. There lighting system is so poor I can’t even see something clearly in the room not white light it’s brown colour which is very frustrating. Anyway I have still stayed there twice just because it’s close to the airport .
Nazmuzzaman (7/5): Good -
Nazmuzzaman (8/5): Very good -
Rahman (1/5): Bad -
Saniat (2/5): Very poor -
Abdullah (2/5): The hotels in Dhaka are generally neither very good nor very bad. - The hotel is fairly good but the room is very old and the AC doesn't work properly. The AC doesn't work properly and the price is too high.
Shamim (5/5): Passable - Staff Behavior was good. And also breakfast was fair. Lobby Seat darty. No fan or AC. They tell me they have airport pick up i book it. But over chargrd me. Their comitmentment was not good about airport transportation. But Staff was good. Management and maintanance system is so poor.
Saniat (3/5): Poor - All the rooms are pretty worn out !
Abduz (4/5): Disappointing -
Nurul (5/5): Not my cup of tea - They had a restaurant from which you can order food throughout the day. Food was tasty. The location was close to the airport, ideal for quick stopovers. The price was very cheap. The rooms and generally the hotel needs a refurbishment. It's very dated and tired. I couldn't sleep much at night due to too many mosquitos, and the air conditioning was leaking drops of water on my head as it was right above the bed head
Abu (7/5): Good -
Ul (6/5): Pleasant - location & price bathroom flash need to fix & ac need to fix &
Trail15679588935 (2/5): Terrible Experience at Richmond Hotel & Suites – Avoid at All Costs! - Terrible Experience at Richmond Hotel & Suites – Avoid at All Costs! First Visit (Booked via Expedia from Singapore): I booked a room online through Expedia, but upon late check-in, the front desk staff casually informed me, "Your room has issues—the AC isn’t working. We’ll transfer you to another hotel." Exhausted after a long journey, I was forced to move to a nearby low-rated hotel at night! Second Visit (3 Years Later, Direct Booking via WhatsApp): This time, I booked directly through WhatsApp, where they quoted *3,000 BDT*. But at check-in, they suddenly demanded *3,500 BDT*—no explanation! The room was *disgusting*: - The AC roared like an ancient machine all night but barely cooled the room. - Dust covered every surface and the floor was filthy unacceptable for any hotel, let alone one charging premium rates. - Staying even a few hours felt like torture. Final Verdict: - Unprofessional staff (lied about pricing and room conditions). - False advertising (online vs. actual experience). - Dirty, poorly maintained rooms (not worth half the price). Never staying here again—warn your
Ahmed (5/5): Passable - Room AC is old and not working
Hazic (10/5): Exceptional -
Md (1/5): Bad -
Adib (3/5): Not that bad - I didn't get the breakfast because I woke up late Overall cleaniness and and poor ac and tv
Sujeet (8/5): Very good -
Sujeet (8/5): Very good -
Alam (10/5): Exceptional -
Serajuse (1/5): Bad - I stayed in this hotel 5 years ago for several times. Now in 2025, it's condition worsen. Room locks aren't working properly.Security risk.without manual locking, automatic locks were not operational. Toiletries became too local.breakfast is like a 20 taka roadside set breakfast. Room light was not adequate. Unprofessional service by staffs.they need training.Though their behaviour was good,but in this competitive market of hotel business,if they doesn't know what is their duty and act in a systematic way ,then upcoming days will be tough for them. I had to downstairs everytime I go out again and again to tell them the key wasn't working. Writing this review so that their management may read and ensure necessary adjustments or make ensure the standard Is being maintained. No personal issue.
Abu (3/5): Poor -
Mohammad (1/5): Bad -
Burhanuddin (1/5): Disappointing experience. False and misleading advertising by hotel - N/A Photos of this property on Booking.com is completely inaccurate. I am awaiting outcome of my complaint and expecting a full refund. Please can you chase this.
Md (5/5): Just near to the airport, and hotel is no 3 star at all. - Very old , need renovation, showed kettle tea, coffee in the room but nothing. I didn’t like anything just waiting for the next day flight .
Ashfaq (7/5): Good -
Hazic (10/5): Exceptional -