City Express by Marriott Matamoros
Location: Pedro Cárdenas, Infonavit Buenavista, Matamoros, TAMPS, 87390, Matamoros, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities: Complimentary wireless internet access, a banquet hall, and a vending machine
Shuttle Service: Guests can catch a ride on the complimentary shuttle operating within 10 km
Featured Amenities: Including a 24-hour business center, a 24-hour front desk, and luggage storage
Enjoy the convenience and comfort of City Express by Marriott Matamoros. Book now for a memorable stay!
Important Information
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Comprehensive recycling policy
- No single-use plastic stirrers
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Elevator
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Wheelchair accessible parking
- Free area shuttle
- 24-hour business center
- Free self parking
- Free continental breakfast
- Banquet hall
- LED light bulbs
- Recycling
- Grey water recycling system
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Annual carbon offsets
- Humane animal treatment
- Sustainability/community reinvestment (10% revenue or more)
- Double-glazing on all windows
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No single-use plastic stirrers
- Water-efficient showers only
Rooms Available
-
Superior Room, 1 Queen Bed with Sofa bed
1 Queen Bed and 1 Double Sofa Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Desk
- Private bathroom
- Daily housekeeping
- Room service
- Free WiFi
- Bedsheets provided
- LED light bulbs
-
Room, 2 Double Beds
2 Double Beds
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Desk
- Private bathroom
- Daily housekeeping
- Room service
- Free WiFi
- Bedsheets provided
- LED light bulbs
-
Room, 1 Queen Bed
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Desk and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Desk
- Private bathroom
- Daily housekeeping
- Room service
- Free WiFi
- Bedsheets provided
- LED light bulbs
Guest Reviews
- Galvan (10/5): -
- Moises (9/5): -
- Ignacio (9/5): - La ubicación para mis necesidades Está poco actualizado
- Victor Manuel (10/5): - La Atención del Personal
- Alex (8/5): Great Hotel. - Great Hotel, needs a better breakfast. The shuttle wasn’t working. Breakfast
- Julio (7/5): Bueno pero no hay mejores - La ubicación La poca atención a los discapacidad
- Medellin (10/5): -
- Luisa (10/5): - Todo el cuarto me gustó estaba muy cómodo Lo único que no me gustó fue que el AC no servía bien
- jose (8/5): Nice stay rooms need some help - Staff Room was very small, plumbing fixtures need updating
- Maria Fernanda (10/5): - Amabilidad de los empleados
- Julio (8/5): Más por menos - Ubicación Alimentos
- Mauricio (10/5): -
- Karina (10/5): -
- Eunice (10/5): Todo bien aquí! - Cómodo y espaciosa
- Arturo Emanuel (6/5): - La comodidad El ruido del desagüe
- Jorge Iram (10/5): - La limpieza y el gerente atento a los requerimientos del hotel
- Martha Alicia (10/5): -
- Eloy Ricardo (8/5): -
- Alfredo (8/5): Bien pero con habitación con olor extraño - El lugar esta bien para dormir una noche La habitación tenia un olor extraño, combinación entre sudor y humedad, no mucho pero si ponias atención olia, una almohada si olía, la deje en el piso
- ISMAEL (9/5): -
- Atanacia (10/5): -
- MARCO ANTONIO (10/5): -
- Escudero (3/5): -
- Alfredo (10/5): -
- Teodoro Del Toro (9/5): Good stay, but the hard mattress hurt my back. - Location and cleanliness The mattress was pretty hard.
- Favian soto (10/5): Fascinada - El personal es super amable me sentí como en casa No hay nada que no me gustará todo super bien
- naomi (5/5): - La cercanía El aire acondicionado sonaba bastante
- Κiriakou (9/5): -
- ISMAEL (8/5): -
- Fuentes garcia (9/5): -
- Miguel Angel (10/5): - Todo, muy buena estancia
- Yolanda Araceli (9/5): -
- Roberto (6/5): -
- Cruz Barrios (9/5): - El baño El desayuno
- Edgar (10/5): Buena habitación - La habitación era espaciosa y bonita, fue cómoda. Tal vez que el aire acondicionado hacia un extraño ruido.
- Mario A Gonzalez C (8/5): Necesitan Mejorar su Imagen exterior esta muy descuidado y cambiar A/C ya dañados - El Desayuno esta Muy Bien. Esta muy descuidado el Exterior del Hotel, (Por Dentro Todo Bien). Los aires Acondicionados hacen mucho Ruido. (Al Menos los que nos tocaron ver), nos tuvieron que cambiar de habitación debido a eso. (El Personal Muy amable). Nos mostraron otros dos y tenían el mismo problema, en el que nos quedamos también hacia ruido pero mucho menos.
- Enedelia (10/5): - Excelente
- Estefanía (3/5): Demasiado costoso para la calidad, no volveria a hospedarme aqui. - Nada. Las instalaciones, desde que llegas al hotel la parte de afuera tanto como adentro, todo ya es muy viejo como si no le dieran mantenimiento y las habitaciones por igual, se veian sucias, llegue antes del horario del check inn y a pesar de que me comentaron que tenian habitaciones disponibles se me cobro una cuota extra para poderme entregar la mia, dice que incluye internet, pero no te deja conectar mas de cierto numero de dispositivos.
- Perla (8/5): - The stay was good, the breakfast was excellent and the employee talk make was one of the ones in charge of the breakfast line was amazing, making sure the tables were clean and his service was top notch. The only bad thing was that the sofa bed was old, the cushions had weird white stains, the sofa bed was super thing and I could feel the metal springs. Make sure you state you need the extra patting liner for the sofa bed and an extra blanket otherwise you may not get it. They also count everything and take note of pillows, blankets or anything you ask for. (who would want to take that home?)
- Douglas (5/5): -
- Candy (10/5): - Really good place
- Eduardo Javier (10/5): - Everything in the room N/A
- Valeria (9/5): Practico - EL desayuno basico para arrancar el dia Todo bien
- Anita (10/5): - Excelente servicio y atención al cliente 👍
- Guerrero Loaeza (8/5): -
- Ernesto (8/5): Bueno - El hotel está bien situado alejado del ruido de la ciudad ,no nos gustó que no hay aire acondicionado en los pasillos ,al desayuno le doy 3 Estrellas deberían de mejorarlo antes estaba mejor ,está caro para lo que ofrecen .las máquinas del hielo y donde deberían estar los snacks estaban fuera de servicio .Baño no estaba lo suficientemente limpio .
- AMIR (4/5): - This was a mediocre 3 stars hotel not 4! Shower drain not working, accumulation of water, lots of noise because of an outside generator. Broken tiles in the lift, torn fabrics on the furniture. Despite asking for a quiet room well in advance, the hotel gave me a room right in front of the main road, arguing that all even numbered rooms (facing the backside) were fully occupied. Which i don't believe. A/C inside the room were mostly faulty with huge noise. They had to change my rooms and I checked 4 rooms before selecting the less noisy one!!!
- Levi Uriel (10/5): -
- Maria Luisa (8/5): - La limpieza de la habitación El desayuno tenía muy pocas opciones si las comparamos con otros hoteles de la misma cadena en otros estados; el clima de la habitación estaba algo ruidoso; estuvimos teniendo problemas con la llave, salíamos durante el día y al regreso no podíamos ingresar a la habitación porque la llave se bloqueaba; en ocasiones suele ser molesto que estás durmiendo por la mañana y vayan a tocar la puerta como si la quisieran tumbar (entiendo lo del servicio de limpieza, pero si llega a ser molesto). Y pues la televisión, no tanto el tamaño sino que estaría padre que tuviera el sistema Smart tv.
- ALFONSO (10/5): - Todo en orden con el hospedaje
- Rogelio (4/5): Poor service over all - There were roaches in the restroom and the cleaning lady keep coming in at any time to clean. Sometimes she would wake us up to leave the room in order to clean. When I complained to the receptionist, the lady still did it again. For the price of a hotel in Mexico, I was expecting better service and better cleanliness.
- Theodore (8/5): - Old town, old hotel
- Sarah (10/5): -
- Shary (10/5): - It was clean and safe
- Jorge l (2/5): - I stayed here twice a year and this was the First time I get a dirty room the sheets were stained and second room was dirty too
- Eleno (6/5): - .
- Clemons (1/5): I do not recommend this hotel - Nothing The first room we got was covered with cockroaches and we complained about it the lady that helped us we checked in was nice and moved us to a new room but the lock on the door did not work and every time we needed to leave and come back we had to have the security guard come help us the front desk lady the next day was very dismissive and made us feel like everything was normal and nothing was wrong with the hotel she was extremely rude when we told her we wanted to end our reservation early due to safety concerns she dismissed all of our concerns without a care
- Segoviano (10/5): Exceptional -
- guadalupe (10/5): - Great
- Concepcion (8/5): - Stay was great from check in to check out
- Genaro (10/5): - Everything was as expected,
- AIDA (10/5): - Friendly staff centrally located cleanliness of room.
- Jose Antonio (10/5): - Everything was clean and meet standards expected.. excellent 👌
- Hector (10/5): Exceptional -
- Kristy (10/5): - It was a little hot in lobby
- SERVIACERO (10/5): - All good
- Juan (10/5): Exceptional -
- Gaby aylin (10/5): - Good
- JOSE (8/5): - Neet get maintenance sings are damage and paint in the outside also has some issue with elevator hotel is really good but they need to take care of the building
- Victor (8/5): - No había máquina de hielos el ventilador del a/c hacía ruido
- Christian (6/5): - Bad odor coming from the restroom. A/C mini split had a loud noise. I left a portable charger behind on the bed in which sadly was not return to me.
- Veronica (8/5): - Hotel was nice and clean,breakfast was good ,clean beds the only thing I had to clean with bleach wipes was restroom counter , not sure if a bad smell was coming from drain or mop was dirty when mop but restroom had a smell that made me concerned for my health maybe they need to clean the drain better,wash mops better with bleach and pine sol or fabulous and wash shower curtain with softener just disinfect or just make sure everything is nice and clean (disinfect everything in general) other then that I enjoyed my stay Thank you
- gonzalo (10/5): - Convenient,
- Miguel (10/5): Exceptional -
- Juana (8/5): - I had a great stay. The staff was awesome. The only negative thing i can say is their ice machine was not working.
- Lucia (10/5): - customer service,safety place, parking vigilance.
- Luis (10/5): - Nice place
- Judas (7/5): Good - Beds and linens need to be upgraded. Towls and sheets are very old.
- Carlos (4/5): - Not a good hotel overall. Sheets were stained, hotel was noisy.
- . (4/5): - AC inside the room made a loud buzzing noise. Tried changing rooms but they were all the same .
- Ana (8/5): Good place - I liked that you needed a key to go up to the room made me feel safe Nothing everything was good
- Velez (8/5): Very good -
- Noé Antonio (4/5): - Ever since I turned in the wall QC unit, there was a aqui my noise through out the whole day.
- Diana (4/5): - The bathroom has a strong drainage odor !
- Juan (7/5): Good - Good Customer Service The A/c was not so good need to upgrade the A/c units
- Eliud (10/5): - Good service and clean
- Maria (10/5): - Yo lo recomiendo
- Kenneth (10/5): Awesome location - Well kept, excellent service and rooms equipped and clean Well kept and clean
- Maria (6/5): - We liked there was many dining options around area and property was quiet. We did not like there was no ice or vending machine available during our stay. They were out of service. We also asked the restaurant employee for soda and they told us we had to go to a convenient store to purchase that and ice because they did not have available either.
- Eduardo (10/5): Bueno - Todo bien
- Nicole (10/5): - This is my 3rd time staying here. Great location
- JOSE (10/5): - Great costumer service
- Saida (10/5): Exceptional - Clean, confortable. Excellent breakfast.
- Perla (10/5): Exceptional -
- V (6/5): Pleasant - Not enough breakfast.
- Alberto (1/5): I did not stay there they did not value my reservation I had to go to another hotel - They didn’t give me a room because I did not pay it online so I had to go to another hotel U didn’t value my reservation so I had to go to another hotel
- Brandon (5/5): It was what I expected! - Breakfast was great, the taste was good, and the bedrooms were silent and comfy The elevator button did not work from floor 5 to down, the gym did not have enough stuff
- Fernando de la (4/5): - Sofa-bed had no pad, sheets, pillows, blanket. No wash towels for shower. Cockroach on desk! Did not enjoy night left early! Complained to front desk!
- Jesus enrique (10/5): - Un lugar perfecto para descansar las instalaciones súper limpias y el desayuno variado
- Jesus (10/5): - Excelente
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