Holiday Inn Express Salem by IHG
Location: 240 North Cunningham Road, Salem, us
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Modern Amenities
Holiday Inn Express Salem offers modern amenities including air-conditioned rooms and flat-screen TVs in every room, ensuring a comfortable stay for guests.
Convenient Location
Located near Salem Community Hospital Heliport, the hotel provides easy access for visitors. Additionally, popular cities like Hermitage and Canton are just a short distance away.
24-Hour Service
With a 24-hour front desk, guests can enjoy round-the-clock assistance, making their stay stress-free and convenient.
Book your stay at Holiday Inn Express Salem for a comfortable and convenient experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Pets allowed
- Fax/photocopying
- Non-smoking throughout
- Heated pool
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Front desk (limited hours)
- Access to nearby indoor pool
- Golfing on site
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Secured parking
- Swimming nearby
Rooms Available
-
Standard Room with Two Queen Beds
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Linen
- Cots
-
Standard Room, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Room, 2 Queen Beds, Accessible (Comm, Mobility, Roll Shwr)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
-
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Linen
- Cots
- Hearing accessible
-
Standard Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Linen
- Cots
-
Standard King Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Linen
- Cots
-
Standard King Room with Mobility Accessible Tub
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Linen
- Cots
-
Standard King Room - Communications Accessible
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Linen
- Cots
- Hearing accessible
-
Twin Room - Mobility Access/Hearing Accessible
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Linen
- Cots
Guest Reviews
- MacKenzie (10/5): We went to suprise my mom for Mother’s Day and did just that she had no idea. We had the best time! - It was close to everywhere we needed to go N/A
- Kylie (1/5): When your hotel staff report me to the police saying I left my daughter alone that is damn well disrespectful. I’ve neve - The pool Disrespectful staff
- Evelyn (9/5): - Updated clean room, pet friendly, great location.
- Michele Cantarutti (9/5): - Pulizia Top
Personale Top .
- Guest (6/5): -
- florentino (10/5): - Close by everything they remodeling and still look good forget lady name at yhe reception she was so nice askme if everything was ok she apologized for been remodeling she so service she love what she does
- Fletcher (10/5): -
- Danielle (8/5): - It is very expensive plus charges a pet fee on top of already being one of the most expensive in the area.
- robinson (8/5): Not impressed - Location, size of room Room did not get cleaned after first night.
- Okley (7/5): - Took a long-time to get hot water and it wasn't that hot
- Ashley (7/5): We stay here at least 2 times per year.its always our choice of hotel this last stay was the only time we haven’t been c - We were in a room that wasn’t upgraded and was right next to the lobby. The room was not that clean.
- John (9/5): -
- Maria (9/5): -
- Ruth (6/5): I wasn’t pleased but will probably stay there again. They need to do some remodeling. - We have stayed here many times and have always been pleased. The location is good and the staff are friendly. The toilet wouldn’t flush and the noise level was bad. People in the room next door were obnoxious. We had to call the front desk twice before they would get them calmed down.
- Donald (9/5): - Conveniently located N/A
- Bryan (1/5): -
- Clark (9/5): -
- Walter (9/5): -
- Keith (10/5): -
- Jean (9/5): -
- Lacey (10/5): -
- Danielle (10/5): -
- Slater (10/5): -
- Susan (10/5): Our stay was great! The staff was very cordial and helpful! - The breakfast was good. The coffee was way too strong!
- Penny (10/5): -
- Emilee (10/5): -
- Borsch (10/5): The tick removal group. - The staff was super friendly and even helped me remove a tick! They all went above and beyond their normal duties!
- tim (8/5): -
- Melinda (9/5): -
- Tackett (10/5): -
- Larry (9/5): -
- Mirza (10/5): -
- Laurie (4/5): - Breakfast was good Moldy smells, a/c unit continuously blowing air
- Benny (8/5): - Breakfast was good, coffee excellent
- Larry (4/5): - They took a $10 dollar deposit when I checked in and they never refunded it back to my account. And my room was decent when we left .
- Sara (10/5): - Nice place
- Kimberly (10/5): - Everyone has been so sweet. From front desk to housekeeping we always feel like family here.
- Kayla (10/5): - Room was nice, clean, breakfast was good. There was a confusion with the check in but it was handled great and cleared up. Was perfect for what I needed it for.
- Brittany (10/5): - The receptionist was friendly. The room was comfortable and clean. The bathroom door stuck to the floor and was tough to pull, but it didn't effect the quality of my stay, personally.
- Tiffany (10/5): -
- Gloria (10/5): - Better breakfast than Bob Evans!
- Kellie (10/5): - Room was clean and spacious. Staff was very friendly and helpful. Lots of choices for breakfast. Very impressed.
- Dawn (1/5): We were charged for a stay and didn’t get to stay! - The hotel was overbooked so we were told that they didn’t have our room afterall. We were still charged $170 and didn’t even stay there! The hotel refuses to credit my charge card!
- Kathy (10/5): The room was spacious, clean and well priced. Breakfast was the best we have had. -
- Cristina (6/5): - We just wanted a night away while having house projects so stayed a quick night here. The check in process was smooth and upon immediate arrival the room seemed clean and nice. But after being there awhile we noticed there were multiple cracks in the ceilings, the tub would not drain and filled as we were showering and every noise the people above you made you could hear. We were woken up at 2:30am to them stomping around. The breakfast was full service and great though!
- Patricia (10/5): Staff was very helpful and friendly. Properties was very clean and comfortable - Easy to find and clean/comfortable
- Kevin F (6/5): - N/a
- Genessis (8/5): - The staff was very young and seemed a bit inexperienced. The vending machine options were pretty average, and breakfast was also just okay—nothing really stood out. On the positive side, the beds were comfortable and the A/C cooled the room quickly. Unfortunately, there was mold in the room, and I woke up with a sore throat both nights, which was a major downside.
- Catherine (10/5): - This property is amazing. Rooms are so clean. Beds are comfy. 10/10 recommend Holiday Inn Salem!
- Barry (10/5): - Overall conditions were good
- Charles (10/5): - Have stayed here in the past and enjoyed the cleanliness, property location and quality of breakfast.
- Christopher (10/5): Exceptional -
- Melissa (10/5): Exceptional -
- Melissa (10/5): Exceptional -
- Robert (9/5): Superb -
- Mathes (7/5): Good - Third year staying here. Coffee maker was broke two times. They had coffee down in lobby . However I was trying to get ready and didn't want to leave room to get my first cup of coffee. Ended up going down to get coffee and the breakfast . Little upset about the money I payed to not have things working as they should. I do understand things happen . Just need to check the coffee makers out better .
- Juan (10/5): Exceptional -
- Chris (8/5): Very good -
- David (10/5): - Very friendly staff
- DONNA (8/5): - ATM on the property is definitely needed!
- Jeremy (10/5): Great hotel room, wish we had an opportunity to take advantage of all the amenities! - Secluded but easily able to get where we need to go. N/A
- Johnston (10/5): Exceptional - Everyone at the desk were super friendly and helpful! This was are second time on this trip and it was an amazing stay all around!
- Makeda (10/5): - Great
- Timothy (10/5): - It was good
- Tim (10/5): Exceptional -
- Diane (10/5): - Comfort and cleanliness. Breakfast was great
- Saul (8/5): - All was great!
- Patricia (8/5): - Furniture needs updating, the chair and ottoman in my room were very soiled.
- Meghan (8/5): - Convenient for a visit to Salem.
- lynetted844 (6/5): They can do better - The room was ok - no issues. The checkin was done by a young lady is a school hoodie. Lacked professionalism but we all got checked in. I booked 4 rooms for a wedding. I was disappointed there were not all together but at least on the same floor. One room had a non working shower that front desk had no clue what to do about it. Breakfast was ok but they were not prepared for 2 wedding groups and ball teams. You would think that management would have given them a heads up on the amount of people. The 2nd day the area was not clean from the pizza party the night before. Just expected a little better from this establishment.
- Linda (10/5): Exceptional - Nice size, clean comfortable room No real complaints. Couldn't adjust shower head. I'm too short 😊
- Cheryl (10/5): - Was in town visiting family and I really enjoyed my four night stay. Had an excellent experience! Thank You
- MICHAEL (6/5): - Fire alarms were going off Saturday morning around 7 AM. April 5, 2025. We were told at the front desk that it was a false alarm, but no explanation as to why it was going off. These alarms were ear piercing and went off for over an hour, it was enough to drive anyone insane. We threw our stuff in our suitcases and checked out early. Did not even eat breakfast. We could not stand the noise any longer. The fire department was there, and I think they were attempting to reset the alarms, but had difficulty .
- Matthew (6/5): - The staff and property were excellent but the fire alarm tripped early morning and continued to sound until the middle of the day.
- Robert (9/5): Superb - issues with the tv system! we are unfamiliar with the noncable systems (roku, etc). a how to sheet and a list of standard stations are needed.
- Juice (8/5): Very good - Amaze service, a little slip up
But management fixed it. Very well done
-briana
- Megan (7/5): Decent stay. I would stay here again - I stayed here this past weekend as I had a horse riding event at a nearby stable, typically I stay in my trailer and decided to spoil myself. I really liked that the property had breakfast in the morning. That’s what I look for when booking. This time I had other horse riders with me and they really liked the pool.
A few things I would complain about is that the room wasn’t cleaned in between our days. I was there Friday-Sunday and I thought it would have been cleaned Saturday, we had to ask for new towels, more pillows etc. then Saturday night I had to go and complain about the room above us was making so much noise either banging on the floor or walls for at least 2 hours. I complained and nothing seemed to happen, it continued until late in the evening. after a long day at the horse show that’s the last thing I wanted to hear all night.
- Taylor (10/5): Exceptional -
- Stephanie (6/5): It was ok for the price - The room is just a bit crowded and the shower did not drain properly. Its a nice building friendly staff. There were only 2 towel sets in our room for 4 people you ask at check in how many people i would suggest giving enough towels.
- Thayer (7/5): Great -
- Costa (10/5): Exceptional -
- Sattarelle (10/5): Exceptional -
- Jerry (10/5): Exceptional -
- Alicia (9/5): Superb -
- Eugene (8/5): Very comfortable - The room and bed was nice Na
- Katelyn (10/5): Exceptional -
- Ashleigh (10/5): - Overall, our stay was good. We really appreciated that they started breakfast an hour early so that our youth team could be out the door at at their game in time. My only constructive criticism is the dust. The lampshades, pictures frames, headboard, and along the walls by the furniture need some alltention. I only noticed because I dropped my phone between the nightstand and bed and there was chewed up gum, some other little garbage and a lot of dust. The bathroom was very clean though. Overall I would stay here again.
- Benjamin (10/5): - People are very friendly. Beds very comfortable. Would stay again.
- Zachary (8/5): Decent Stay - Nice stay. Breakfast was sub par. Same options every single day. Juices were watery, no cream cheese for bagels, pancake machine was crusty and burnt.
- Luz Maria (4/5): - The room floor was disgusting looks like it wasn’t vacuumed. Hair in the shower and one of the queen size beds comforter was dirty. But the staff was very friendly
- Danielle (8/5): Very good -
- Annette (10/5): Exceptional - The facility and staff was excellent. Clean rooms and breakfast was excellent. The staff very friendly and professional. Nothing
- Sandra (8/5): Very good - Children in room above were running n jumping off furniture. Was very loud n interpreted our sleep. I called front desk n they took care of it immediately. Children running in hallways very loud.
- Victor (8/5): Very good - Breakfast was good! Would have liked to have had bacon. Front desk was very accomodating and helped with our every need. Workout equipment was small but perfect for a little sweat! Liked the working fans on the cardiac machines. Temperature stayed cool. NO heat in the bathroom. You had to leave the door open for the heat to enter the bathroom. Wish it had a hot tub but was still very nice small pool.
- Deanna (10/5): Exceptional - Close to our venue/ event! Nice rooms and very clean. Free Breakfast is always a plus!
- Frank (10/5): - Salem small town but adequate stores and restaurants. Aubrey very accommodating, and personable.
- Tracy (8/5): Very good -
- Lacee (8/5): Very good -
- Milagros (10/5): - Better than expected!
- Melissa (10/5): Exceptional -
Photos