ēRYA by SURIA Hot Spring Bentong

Location: Lot 25 - 27, Mukim Bentong, Bentong, my

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Table tennis
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Wheelchair accessible
• Lower bathroom sink
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Bicycle-friendly property
• Bulk dispenser for toiletries

Rooms Available

• Deluxe Triple Garden View

  This triple room features a private bathroom, air conditioning and garden views. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Linen
  • Key card access

• Deluxe Triple Pool View

  This air-conditioned triple room feature 3 single beds. It offers a flat-screen TV and mini-bar. Private bathroom comes equipped with shower and provides free toiletries, hairdryer and towels.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Linen
  • Key card access

• Deluxe Quad Garden View

  This larger air-conditioned triple room feature 2 double beds. It offers a flat-screen TV and mini-bar. Private bathroom comes equipped with shower and provides free toiletries, hairdryer and towels.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Linen
  • Key card access

• Jacuzzi Villa

  This spacious air-conditioned triple room features a double bed. It offers a flat-screen TV and mini-bar. Private bathroom comes equipped with shower and provides free toiletries, hairdryer and towels.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Linen
  • Key card access

• Deluxe Quad Pool View

  Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room features air conditioning, a flat-screen TV and pool views. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Linen
  • Key card access

• Suite

  The unit offers 4 beds.

  Max Occupancy: 2 (2 Adults)

Guest Reviews

• Fatin Arffah (10/5): Will definitely come again 💕 - I like how the location is strategically secluded. The staffs during check-in were ok, not particularly friendly, but the staff during check-out was extremely friendly. The jacuzzi was on point!! The pools were clean, the white meehoon for breakfast was so yummy!! Overall i would definitely come back. Only 3 things to highlight: 1) there was a drainage hole for overflowing water located in the bathroom. The dripping sound was extremely loud even after we closed the door. However, we understand that there’s probably nothing much that can be done about it. 2) the room was clean but there's lizard dropping at certain corners. We clean it ourselves since we understand the resort was located in the middle of a forest, so it’s hard to prevent these things completely. However, housekeeping should pay more attention to this during our visit. 3) there were 4 of us staying in the villa, so extra tissue rolls should have been prepared. Also, it would be better to provide 2 or more floor mats since there's a jacuzzi and separate bathroom. The mat became soaking wet by the end of the day. Overall, i would definitely come back here. Please dont hate me. I have recommended few family members and friends to stay here even for 1 night.
• Choong (5/5): Good thing I only booked one night stay at this resort. - The hot spring jacuzzi was nice, but could be good if there is a cold tap near by to balance the spring water temperature. The public swimming pool is full of algae, the water is green and the wall is slippery.
• NORMAHINAWATI (10/5): -
• John (7/5): -
• Marcus (10/5): Entspannen im Thermalwasser - Schöne Anlage mit 3 grossen Schwimmbecken (normales Wasser , Heisses Thermalwasser, sehr heisses Thermalwassèr.). Liegt ca 100 km vor dem Flughafen von Kl. Gerade nach einer längeren Fahrt, bzw als Entspannungsort vor dem Heimflug bestens geeignet. Vor der Hotelanlage sind 2 grosse Thermalwasserbecken angelegt. Dienen als Rastplatz. Frühstück sehr gut und reichlich. Alles bestens.
• ZAINISA (8/5): Best -
• Kayel (10/5): A pleasant trip. - From the beginning.. Helpful staffs. From the front desk to the housekeeping boy. Then the environment is very nice. The hot springs was relaxing. We enjoyed the jacuzzi a lot. Car park just beside the villa. Overall it was a restful and pleasant stay. Eateries we're very far.
• MUHAMMAD SYAH FAHMI (8/5): -
• Stevenloh YM (6/5): - 早餐很简单但美味，茶水好喝. 房间地板很肮脏，床下很多垃圾。清洁度需要注意。
• Dr.Minn (7/5): Thanks - Service Cleanliness
• SY (7/5): -
• Ho (6/5): the place is nice however the room and facilities are too little. - While the reception staff were very polite and the jacuzzi was a highlight of the stay, the room itself did not meet expectations. My stay was disappointing due to several issues. The room was not cleaned properly, and the mattress was so worn that I could feel the springs. Additionally, the poor layout made the room uncomfortable; the bed faced the door, and the air conditioning was positioned directly over the bed, making it impossible to find a comfortable temperature. Lastly, the breakfast selection was very limited
• Ser Yan (6/5): Basic chilling location, easy on your pocket - Rustic accommodation in the woods, right next to the public pools. Hotel has its own hot spring pool and a swimming pool for the kids to chill Kids playground can be at a more central location, it was located at the furthest corner of the whole property from the main gate.
• RASHIDAH (9/5): -
• Zakaria (10/5): - The best moment at hotspring poolside Explanation too fast from your front desk staff
• ROZMI (9/5): -
• Malik (9/5): overall im satisfying.. it really cozy and relaxing - hot spring and swimming pool at the same facilities jacuzzi inside the room not well maintenance
• Malik (10/5): Overall im satisfied with the stay there.. cozy and relaxing.. - Hot spring and swimming pool at the same facilities jacuzzi inside room not well maintainence
• Suresh (9/5): -
• Fadhil (9/5): -
• Nurhafizah (10/5): -
• Ajip Syabab (6/5): -
• Foo San (4/5): -
• SHIN YIN (7/5): -
• JEREMIAH SURESH (6/5): Hot spring was nice otherwise all are normal only - Hot spring Obviously food was problem there..not much choice you can eat at the restaurant..breakfast was very dull..only way to get food..we have to travel to bentong town or bukit tinggi..driving at night..was very dangerous..pitch dark..
• Rosizzat (8/5): -
• Rohaya (10/5): -
• HAMZAH BIN HAMID (7/5): -
• Cuti2 Norisa (8/5): - i will return but my next trip to upgrade with jacuzzi included.
• Beng Lian (5/5): Will not go hack to stay in this hotel - Jacuzzi was okay Breakfast is not interesting . Room a bit noisy can hear neighbours talking
• Ain (2/5): Come with good mood, return with bad mood - Jacuzzi not working, paid extra for nothing..technician not helpful. No use looking at past reviews. It depends on your luck to get the properly functioning facilities. Since jacuzzi cant be used we decided to go to the public pool but become more dissappointed.Children pool dirty and no lights at night so dangerous for kids. Waste of money and time.
• kok leong (7/5): -
• razen (10/5): -
• Ramzi (9/5): -
• Ervina (7/5): -
• Siti Al-Habshi (8/5): -
• Khairunnisa (7/5): - Clean room The location quite far
• Mohd Yusri (10/5): - the pool, of course. the room also spacious. the short variety of menus
• nuraisyah (9/5): -
• Bahrain (7/5): -
• MUHAMMAD DANIAL FAHMI (6/5): - 1) Hot spring and swimming pool. 2) Various breakfast choices. 1) No restaurant or convenience store nearby. 2) Not much attraction nearby.
• AMAW (9/5): -
• ahmad firdaus (9/5): Hotspring to relax. - Pools are big. Comfortable rooms, beds and bathroom. The hotspring pool is the main attraction here. Suitable for big family and the elderly. Breakfast are ok, but maybe can be improved. The road to this area at night is very dark and quiet. so, you could either go out for dinner early or order from the inhouse cafe. 1. The children pool is a bit dirty. you could see moss at the wall of the pool. 2. Only 2 clothes hangers available in a room for 4 adults. 3. Limited wifi access. Suggestion: 1. Maybe can add laundry washer and dryer. 2. Can add clothes line to dry wet clothes and towels.
• ungku fatimah (6/5): - surrounding peacefull. At night you can see the constellations while soaking in the jacuzzi...very relaxing. The room very clean. breakfast starts at 7.30..arrive at the cafe at 8.30, the coffee runs out, the bee hoon runs out, take the salted egg scramble for the rice porridge but unfortunately there is an egg shell in the salted egg scramble...
• wee ting (7/5): Great hot springs and clean place - Resort is considered clean and new for local resort standards. Hot spring and swimming pools are definitely the highlight here and the opening hours from 7am to 11pm is really great. The resort is right in the middle of nature and I enjoy tremendously the drive up to the resort. I stayed here for two nights while exploring Bentong and Gentings Highly recommend for a one night stay before you proceed to Genting highlands. Breakfast is lacking in variety and this is the first time I do not see any egg station nor even just eggs in the breakfast buffet. Hotel guests should also take note that the road accessing the resort is not lit at night, so it's recommended to quickly return to resort before sunset as the road is quite winding and rough if coming from Bentong.
• Haqimie (10/5): -
• Mohd (10/5): -
• Nurul (7/5): -
• Peng Soon (5/5): -
• mike (10/5): - Hot spring pools clean and hot~
• Maryam (5/5): - Staf sangat membantu, dapat upgrade bilik last minit, bilik villa yg baru best cantik bersih Bilik tingkat 3 berbau lama, almari agak bau kulat, singki toilet sumbat, aliran air shower sumbat,
• Tuan Zuhairah Nurjah (9/5): -
• Sofea (9/5): -
• P subramaniam (4/5): - ROOM LOCATION
• MrMMO (5/5): In desparate need of renovation - - The bathroom was ok. - Breakfast was included. - The exit Too expensive for what it offers. The childrens pool was greenish. Not sure if that's what it's supposed to look like but there definitely were some algae present. The pool is fenced off and you then have a card to access through a gate. The hotel whole looks more like an asylum / refugee center. The room itself was minimalistically furnished to put it nicely. The lights in the room were dim and the room had a moldy/musty smell to it. There were no power outlets or lamps by the beds. Last but definitely not least, bedsheets of all three beds had stains of who knows what on them, hair and mold. It is okay-ish for 1 night sleepover, although you can definitely find much cheaper options if you prefer this level of comfort. Upon check-out we had to wait as the receptionst contacted the cleaning personel to go check out our room before the security deposit was returned to us in case we broke something or smoked in the room I guess, since there's not much to break or steal in these rooms anyway. I wish they would be so attentive when it comes to ensuring clean bedding rather then making sure their guests behave nicely. All in all the property is in desparate need od renovation.
• Nirai (9/5): -
• Che Ku Azmi (5/5): -
• Nailah Nasir (7/5): -
• Yee Ting (8/5): -
• Amer Zakariya (8/5): -
• Dina Ismawangi (9/5): -
• Jack (4/5): -
• Hasbullah (10/5): - The hot spring pool is very nice. The way to the hotel is creepy and there is not much lighting.
• AMAL NADWA (7/5): -
• Lim (8/5): -
• Aqlul Hakimi (7/5): -
• Shakila (10/5): -
• Anwar (10/5): - Semuanya ok Kena ada label gantung "jangan ganggu" dan "kemaskan bilik sy" supaya lebih privasi..
• siti najihah (8/5): -
• yeoh (5/5): 😉😉 - Environment is good Swimmers should change swim suit before entering pool.
• Nikki (9/5): - The facility is clean, and hot springs are very nice, and breakfast is good. Overall, it was a good experience 👍 the location....
• Tan (5/5): -
• Sophian Amer (9/5): -
• Akhiruddin (1/5): -
• Bo (7/5): -
• MOHD (9/5): -
• Hasmaliza (9/5): -
• Mr (8/5): Very good - Hot spring resort to soak and relax. Simple comfortable accommodation. Food needs improvement since no where else to eat without driving. Even after all these years still no shade provided at the hot springs. When the sunshine the burn begins.
• Azzam (10/5): In short, I like it. - Very satisfied The only thing is that the road leading there is very dark at night and is in disrepair. It is recommended that the management report this problem to the authorities (JKR).
• Subhash (8/5): Very good -
• Larry (8/5): All the bad points we experienced were made good by the comfortable room and also the nice hot pool. - The hot spring pool was well maintained. The shower was good with plenty of water. The room we booked was for 4 person. There was only a chair for one person. The clothing rack could be a rail mounted on the wall at the entrance to the room. The clothing rack is better replaced by a small table and also the number of chairs should catered for the number of person the room could accommodate. The spacious restaurant was not serving lunch and dinner. We have to drive 12 km to the nearest restaurant in Bukit Tinggi or Bentong town. The access road is narrow and winding with many blind corners.
• Natasha (7/5): Good -
• Maziah (7/5): Good -
• Rizalman (10/5): Exceptional - Room, pool and library -
• Zulhusni (7/5): Good -
• Suzana (8/5): Overall, I enjoy staying at this place - I was impressed by the serene environment and natural setting. There are two hot spring water pools available for guests, which initially sounded like a relaxing experience. However, both pools were unfortunately too hot to comfortably swim or soak in for more than a few minutes. It would greatly improve the guest experience if the resort could regulate the temperature better—perhaps by mixing in some cool water to make it more comfortable and enjoyable for all age groups.
• Rusyamim (5/5): Passable - The room clean Kids swimming pool very very very dirty.
• Xin (8/5): Enjoy so much - Quiet and cool No carpet
• Anuar (4/5): Disappointing -
• Muna (10/5): Exceptional -
• Dharma (10/5): Exceptional -
• Syahrul (9/5): Superb -
• Mohd (10/5): Exceptional -
• Mohd (6/5): Good for holidays... - Everything is good
• Jidah (7/5): best hotspring overnight stay close to KL - room was cleaned well when check-in. facilities a bit run down but maintained and cleaned well so no complaint. my family and i LOOOVE the hot spring pool. there were 2 pools, 1 with original hotspring water heat level (so hot you can see the steam. ), the other mixed with lower temp water to tepid level (warm enough to stay longer than 30 mins in it). the pools are clean and well-maintained. we also played archery behind the block, which is free. shower head a bit dated, water splashed everywhere. food tasted OK, but selection may not be to everyone's liking. can smell turd in the garden area, not sure if it's cat's turd or organic fertilizer but it's a turn off when you want to get a whiff of fresh air. strict check-in time. location is reachable only by car, 30 mins to Bentong town for food options, road condition is quite bad due to ECRL development nearby, traffic jam right outside of hotel during peak hours due to public escaping the highway jam.
• Zamri (10/5): Exceptional -
• Nika (8/5): Very good -
• Gejandran (8/5): Very good -
• Bon (5/5): Bad Booking.com - None I had an absolutely terrible experience with Booking.com’s dispute resolution process. They deliberately make the procedure so difficult and time-consuming that most people just give up. Instead of helping customers, they keep adding unnecessary steps and delays. It feels like they are trying to wear you down rather than resolve the issue fairly. I swear I will never use Booking.com again, and I won’t recommend it to anyone. If you value your time and money, stay away from this platform!
• Zyla (8/5): Very good -

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