Pike's Waterfront Lodge

Location: 1850 Hoselton Drive, Fairbanks, us

Star Rating: 3 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Sauna
• Solarium
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Kid meals
• Outdoor furniture
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Free bus station shuttle
• Charcoal grill
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Log Cabin Suite

  1 King Bed

  Furnished patio with river views

  
  

  Layout - Bedroom, living room, and sitting area

  Relax - Fireplace

  Internet - Free WiFi

  Entertainment - 65-inch flat-screen TV with cable channels and Netflix

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Fresh towels (on request), air conditioning, and heating

  Accessibility - Lever door handles

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Fireplace
  • Electric kettle
  • Wardrobe or closet
  • Free Local calls
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Lever door handles
  • Change of towels (on request)

• Aurora Side Cabin

  1 King Bed

  Overlooking the river

  
  

  Internet - Free WiFi

  Entertainment - 65-inch flat-screen TV with cable channels and Netflix

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Fresh towels (on request), air conditioning, and heating

  Accessibility - Lever door handles

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Free Local calls
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Lever door handles
  • Change of towels (on request)

• Fire Side Cabin

  1 King Bed

  Overlooking the garden

  
  

  Internet - Free WiFi

  Entertainment - 65-inch flat-screen TV with cable channels and Netflix

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Fresh towels (on request), air conditioning, and heating

  Accessibility - Lever door handles

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Lever door handles
  • Change of towels (on request)

• King Room

  This room has a seating area with sofa bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds

  This room features a microwave and refrigerator.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Bungalow with Garden View

  Featuring a private entrance, this air-conditioned bungalow consists of 1 bedroom and 1 bathroom with a bath and a hairdryer. Boasting a patio, this bungalow also provides a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Bungalow with Garden View

  Featuring a private entrance, this air-conditioned bungalow consists of 1 bedroom and 1 bathroom with a bath and a hairdryer. This bungalow features a tea and coffee maker, a safe deposit box, a flat-screen TV with cable channels and a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• One-Bedroom Bungalow

  This bungalow's special feature is the fireplace. Featuring a private entrance, this air-conditioned bungalow consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The bungalow provides a tea and coffee maker, a seating area, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Fireplace
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Michael (8/5): -
• Kathleen (10/5): -
• Paige (9/5): -
• Lesley (9/5): -
• Ralph (10/5): Clean and comfortable rooms and friendly staff - Near Fairbanks airport and with 24 hour shuttle service. Large comfortable rooms. Includes breakfast. Parking lot size.
• Elizabeth (8/5): Nice Lodge - Lodge was beautiful; good design Toilet seat very low. Price was pretty steep.
• Kerry (8/5): - breakfast was ok but was on luke warm could of been hotter
• Nikita (7/5): Good location. Very reachable by and near downtown. Nice cool features. - The location is nice and the hotel has a lot of cool features like the Aurora room, reindeer cafe and the ice cream hour. Staff could be a bit more helpful and polite and a bit more friendly.
• Patrick (7/5): Character hotel close to the airport. - Real character hotel right next to the river. Veranda room overlooked the river and fresh air flowed into the room with the door open. Sports bar and restaurant a thirty second walk away. Slightly dated but that just gives it character. City about a $20 taxi away.
• jerryAK907 (2/5): Hotel Hell - Location, overall, it’s convenient and pleasant on the Chena River but its at an active boat launch so its quite noisy with boats late evening. The hotel appears it is easy on the eyes at the entrance but once you go inside it smells old. The place is generally dirty. The rooms, same. Corners of the rooms are generally dirty. There was some mold spots on the ceiling in the bathroom. The bathroom sink had grimy brown stuff under the lip of the rim. My window would not open as well, it had a worn out crank that was also loose from the mount and the frame was absolutely filthy. The headboard for the bed had some dried spots on it from some kind of beverage I hope. The towels in the bathroom however, were clean, but I believe they contract that out for service. There was a plug in fan in the room that was dirty, had dust all over it in the screen. The hutch with the mini fridge and microwave was all beat up and in need of repainting. Their wifi is slow. The bedding was clean, and the bed was comfortable. There is only smoke detectors in the rooms and they are NOT dual smoke/carbon monoxide. Oh my days please fix this. Supposedly they give cookies when checking in and unknown to me they stopped doing that during the pandemic and just never started it back up, even though its advertised all over the hotel hallways plastered on wall displays. When I asked about the cookies the staff made me feel like a fool for asking and one of them behind the counter even laughed. I saw where they served ice cream to guests in the evening in the lobby and went to get some finding out it was cash only. So no ice cream. They should be giving ice cream away to guests to make up for the cookies , and they should as well for the price they charge for this place. The restaurant here, was to be expected with everything else. I had a grilled chicken Caesar salad that was nothing but Costco spring greens mix with some kind of generic dressing, powder parmesan cheese and the chicken was as if it had been grilled a few days prior and left uncovered in the fridge to dry out as well. Their small fitness room could be better. There’s a rowing machine with a rusty squeaky chain so bad the guest in there with me using it just stopped trying and the elliptical machine squeaks and creaks as well it’s very annoying even with noise canceling headphones. They do offer sweat towels and clean water though. I almost felt like Gordon Ramsey in Hotel Hell, honestly. I wouldn’t stay here again. I will tell my company not to reserve rooms here as well due to the overall poor setting, bad food and lack of care with the staff. Pikes, charge less or at least try to do better. Spruce up the rooms. Get some proper hospitality training for the employees and correct this behavior. Fix the workout equipment or replace it. A little can go a long way. Boutique hotels are hit or miss. Pikes is a miss. Hope the owners see this!
• Therese (9/5): -
• Sara (10/5): - Everyone is so friendly and helpful. This is the only place we stay when we come to Fairbanks!
• Kit (10/5): Everything was perfect! - A professional and friendly shuttle driver picked me up at the airport. Courteous and efficient front desk personnel made check-in a breeze. Delicious restaurant and bar next door, which is affiliated with Pikes Landing Sparkling clean and comfortable room. Not applicable
• Robin (9/5): immensely enjoyable - I really enjoyed all the extra amenities that you could take part in during your stay. It really offers something to the value. I enjoyed having breakfast included. That is a huge value added for me. We really enjoyed the firepits and the smores' package you can purchase at the front desk. As we were traveling with many family members, we could all sit around the fire and tell stories while watching the river flow by. Breakfast - I know it is hard to prepare for an unknown number during a range of time. However the eggs were more rubbery then enjoyable. The waffle station was a hit, however a spray oil would have been handy, the waffles kept sticking badly. Overall the breakfast was enjoyable and the oatmeal is always a good choice.
• Mintu (10/5): Beautiful property and good service - Nice property. Clean room and good breakfast. 24-hour airport pick-up and drop-off service is very convenient. Hotel staff are really friendly.
• Pamela (8/5): -
• alowe680736 (8/5): Nice old western hotel - If you want to be able to sleep, ask for a room that is NOT connected to another room. I asked to be moved to an unconnected room after I arrived late at night and wanted to rest the next day but couldn’t because I had to listen to my neighbors’ hockey game on their TV. I asked to move and a very understaffed front desk worker changed my room but only after I had to check in with her every hour until later in the day.
• Isaac (8/5): Loved the stay but only complaint i was placed in at the end of the floor hallway. - Great location
• Gordon (10/5): -
• Julie (8/5): - The staff at the front desk should smile and be friendly especially towards native people. I was greeted with stone face and no smile. Customer service needs improvement. The rooms were fine but there were spiders in my bathroom sink and room. Food and lobby was excellent. Thank you. Spiders in my room Also please refund my 100 deposit. Thank you
• William (10/5): -
• lmgfitness (6/5): Nice Lodge...Front desk people not so much - I arrived at Pike's Waterfront Lodge a few days before my group tour started. Due to a missed flight connection from Seattle to Fairbanks, instead of arriving at the lodge at 1:45 AM on April 1st, I arrived on April 1st at around 2:30PM. Phoned the lodge to tell them about my delay and asked if I could get a refund for the room I had paid for.....was told no. Finally arrived the afternoon of April 1st, got my luggage and called the lodge requesting the free shuttle service they provide. Was told where to wait and it would take 15 minutes. Waited 30 minutes. Called again. Was told the driver was busy, maybe another 30 minutes or more, or I could take a taxi at my own expense. I had already been awake over 30 hours, was hungry, tired and paying for a room I wasn't using. Told all this to the manager. Same response from her. So I waited and about 15 minutes later a dirty pick up truck arrived to drive me to the lodge. Exhausted and not happy. I liked the lodge, my room and the breakfast was basic and good. However, the front desk people were rude and not helpful. Asked simple area questions, got no answers, was told incorrect information and felt I was intruding on their social time. Only one employee was really nice and helpful. Just so you know, I stayed at this lodge because it was the meeting place for my group tour. Just wish the upfront people, including the van driver, were more helpful and welcoming.
• sherry ann (9/5): It was a great choice of place to stay. - Lots of things to do around the resort Staff very helpful especially housekeeping Love the welcome from the hotel’s van driver I like that we could open the windows if the room was too warm Breakfast items could rotate more for variety Maybe the bath lotion could be thicker for winter use to help with dryness
• nancy (10/5): Great place - Old hotel but great atmosphere and friendly staff. Lots of nooks and crannies to take advantage of. Love the $1.50 ice cream social and the all the out buildings with aurora info. The staff will call and wake you if the aurora is present. The room was very comfortable. Breakfast was good but it could have used a little more variety. We had a car and bought some bananas and non diary yougurt to eat. Everyone around us wanted our bananas. Maybe they could add some bananas, bacon and apples to the spread. The only fruit was cling peaches. We were here for six nights so the breakfast became redundant.
• PO YA (10/5): 整體來說非常棒 下次如再來費爾班克斯 首選入住這裡👍👍 - 一切都很棒 早餐的鬆餅超好吃 旅館旁邊的雪地還可以玩滑雪 B棟跟A棟之間要走過戶外才能到，早上住B棟的人 要去A棟吃早餐比較不方便(因為戶外是零下30幾度，你要穿一堆保暖的衣物走過去另一棟）
• Dan (4/5): - The staff member on check in was outright rude. Located next to the airport but not close to any attractions. Room very dated with loud AC.
• Rakesh Chandran (10/5): -
• Karla (10/5): Recomendado - El lugar es muy bonito, queda súper cerca del aeropuerto, hay actividades para hacer dentro del hotel. En la noche había mucha luz y dificultaba ver un poco las auroras.
• lin (9/5): -
• Rachel (9/5): The best place to stay in Fairbanks! - It is a one stop destination. It has everything you need for your family to have fun. The sauna was closed for renovation.
• Vickie (10/5): -
• Isaac (10/5): -
• Brian (10/5): -
• Kornbluth (10/5): -
• Lorraine (10/5): Great place in Fairbanks! - Excellent location for us and the hotel is very nice inside. Restaurant next door. The staff is great and breakfast was plentiful. Food could have been a little more flavorful.
• Steven (8/5): It was a decent stay for a decent price. We do enjoy going to stay there in their regular rooms ofte - Breakfast was pretty decent. They did not have the room I booked other than on the first floor where they allow pets so they gave us a cabin. I did not like the cabin as much as the regular rooms. I don't see why they charge more for them. It was not as clean as the rooms we usually get either.
• cavergirl (6/5): Good location. Best of what is available in Fairbanks. - Breakfast is okay. We were in Love Building and had a great view of the river (though it was frozen) and saw aurora. First night we got 2 calls and both times nothing outside then later, I got up to use the bathroom and looked outside and saw aurora right out our balcony. Never got a call though.
• Rio (8/5): - I like the location and convenience. I like the coziness of the rooms and lounge area. The bathrooms need an update.
• Sarah (10/5): So fun Alaskan charm perfect for families! - My kids loved the breakfast, make your own waffles! The location was ideal since we mainly were traveling between the airport and a sporting event. The ice cream at the hotel was awesome. The mattress was very very firm.
• YU PIN LIN (9/5): -
• liviaj212 (10/5): Always a solid choice - We have stayed here before and it is a lovely place with great staff. The breakfast is always a highlight. It is clean, convenient to the airport.
• mandmtack (8/5): Repeat customer - Airport shuttle was great and the driver was awesome. Checkin was a breeze and a good nights sleep was had. Thanks agian
• Guest (8/5): -
• Adriana (7/5): -
• Jet596497 (10/5): Relax time - The Aurora cabins was cozy, the location. perfect for any tours pick up and/or different type of transportation.
• SandraRonTravels (10/5): Great Base Lodge - GREAT accomodations, very nice staff, AMAZING restaurant (Pike's Landing - on the National Register of Historic Places). Visited in March so all the fun winter activities in the area are still doable (dog sledding, snow machines, curling, reindeer ranch, etc.).
• adckcamp (10/5): Fun hotel with a true Alaska vibe - Conveniently located near the airport this hotel had everything we could need plus a few fun additions. Room was well appointed and towels were refreshed daily. We had a view of the river and slept well, bed was comfortable (we use white noise and that helped). Extra perks were a breakfast with a wide array of selections from waffles, to oatmeal, to cereals and meats. Ice cream social each evening only a few dollars a scoop (the Moose Tracks ice cream was really good). And fire pits lit each night which made viewing the northern lights out over the river a little warmer. Lots to look at inside the hotel with unique art, stained glass, and taxidermy animals. If you go to lunch or dinner at the restaurant associated with the hotel the Halibut chowder and fish and chips are very good. Would stay here again.
• enriquels01 (4/5): Average quality hotel - Old hotel needs remodeling but works Good breakfast included in rate Rude staff at front desk no cleaning in rooms everyone is rude
• BonJoviGroupie (6/5): Get The Cheap Room - We stayed in two different rooms at the beginning and end of our trip. While I really enjoyed the facilities, I don't think it is worth the extra money for the upgraded rooms. Our first night was in a Chena Deluxe King. There was a sign on the door that said Aurora Viewing Room. I thought that would be great, except the room overlooked a very bright building called the Aurora Discovery Sound Lounge. It was lit up all night so I don't think you would ever be able to see an aurora from there. Our second stay was in the newer reindeer king room. This is a completely separate area from the rest of the hotel. Apparently, the reindeer rooms are also the last rooms to be cleaned; so don't plan on getting into the room until after 4pm. It was a long walk with our luggage in very icy conditions. Both of us were slipping and sliding getting to the room. We were happy to be able to get the airport shuttle directly from the room the next morning and not have to haul our luggage through the icy parking lot again. The driver picked us up at the door. The reindeer king is a much newer and nicer room. However, the heater did not work properly. We called the front desk and they said they would send someone over, but they never did. Luckily, there was a portable heater in the bathroom that we were able to use all night. The reindeer rooms have great views of the reindeer and are very close to Pike's Landing which is a bonus. The restaurant was wonderful and the manager was extremely friendly. Pike's claims to be the "Friendliest Hotel In Fairbanks." This was certainly true for the restaurant employees and shuttle drivers. We had two different drivers and they were both super friendly. Everyone in the restaurant was wonderful. The front desk people were not pleasant at all. The hotel amenities are really nice. However the steam room that is advertised was not available. The highlights were the restaurant, the shuttle service, and the Alaska Car Rental which is on the property. If I had to do it again, I would book the cheapest room and just enjoy the facilities that the hotel offers.
• Aleiah (10/5): -
• Jessica (8/5): Nice Chalet in the City - The chalet was comfortable and the breakfast was good. Was expensive for where we stayed.
• Ed (6/5): Was a good place to spend the night. - Close to airport, shuttle service, character Very dated.
• Joseph F. (10/5): -
• K5303VFrichardp (6/5): Fairbanks Lodging - Probably above average for Fairbanks but only average if compared to accommodations in the lower 48. The pillows were as lumpy as poorly mashed potatoes.
• nohandlelah (10/5): The best - Pike’s is what modern day immersive experiences seek to emulate. It’s a large complex with many areas and buildings to explore such as a library, theatre, aurora exhibit and so on. Every nook and cranny has unique Alaskan paraphernalia. There is an on-site car rental and the hotel is a five minute free shuttle ride from the airport. Extremely convenient. The restaurant is also pretty decent. I enjoyed staying here. To see the Aurora it’s best to get out of town because there’s a lot of light pollution, so either pair this with another stay further out, using Pike’s just as a landing spot for your first night or two, or be sure to go on an Aurora tour at night. Large tour groups use this as a base but our rooms were extremely quiet. I believe the hotel is extremely well built to insulate during the harsh winters and the sound proofing hence is also good. I would suggest the lodge put up explicit signs stating the sledding hill and river walk close after March 31st, as we would have done those activities earlier in our stay had we known.
• tracey (6/5): - The property is great . Right on the river. The bathroom fan was really loud and the tv remote didn’t work.
• Ralph (9/5): -
• Coastal29807473608 (10/5): Good Home Base - Stayed here based on searching online prior to the trip. The property is eclectic and there's a lot of variety. Seems to be the best rated place in town, and heard others mention it when we were outside of town. It was good home base from which to visit Fairbanks, Denali, and the hot springs. Breakfast was tasty and the room was clean. And they have an aurora wake up service to let you know when the sky was pretty.
• Christine (9/5): - The area is amazing and very convenient! The rooms were very nice. The lounge areas are great and comfortable. Breakfast is too crowded and time-consuming. If it ended at 11 instead of 10am, the crowd might be a nit more dispersed.
• Jacquihh1 (8/5): Good choice for aurora chasing in Fairbanks - The artwork and lobby layout are stunning. The chairs are very comfortable. The large common areas were wonderful. You need to get out of Fairbanks to have a chance to see auroras. The WIFI in room 350 just did not work. The front desk was rude and unhelpful when we tried to get it fixed. The breakfasts were just adequate - no bread/toast/pastries; English muffin heater did not work well; oatmeal was very good
• Departure740805 (10/5): I LOVED PIKE WATER FRONT LODGE! THE GOOD, BAD, AND THE UGLY - We love this place! The good , The Bad and The Ugly The Good: This truly is the friendliest lodge in Fairbanks. The accommodations were great. Nice little rustic lodge! Great breakfast in the morning. I didn't feel I had to rush to get the food it was endless, as it should be. The coffee is to die for. The breakfast staff were attentive and had great customer service skills. Great location and great people. The Gift Shop has very reasonably prices I applaud the manager for providing good prices for customers over making more money I would like to give an honorable mention to Ursula, I spent forty one years in the military , managing people and projects. From my observation , she was a hands on manager in training her staff, teaching great attention to detail, ensuring that what was needed to be done was done quickly, quietly and accurately. I applaud her efforts. Also Dawn, Lisa, Robert, Zion, and Corey went above and beyond, they were Friendly professional and have excellent customer service abilities.recommend bonuses for all! The bad: I totally agree with the 4 day room service bed changing and cleaning, no problems. They are good for the environment, good for the owners! Good for the workers! However , on the on the 4th day that bedding was changed. They did not clean the sink or the tub On one of the days they picked up the trash but failed to install a clean bag. If this is company policy, it probably needs to be changed.But more likely it's lack of attention to detail. The Ugly: I was up at 2:30 one morning and Kat and Cherry were at the counter for service. This was my first and only encounter with those two. I approached them three different times and each time they seemed annoyed, dismissive, and didn't answer my questions until I drew it out of them. In particular concerning the bus schedule. And this morning , Katrina was sitting at the desk , a few feet away from me. I called out to Katrina trying to get service to buy some souvenirs. She appeared to be ignoring me. She didnt even look up. I wound up going out to the service desk and ask Lisa was working at the other end of counter and when she realized that I wasn't getting help she rushed over to help me. Giving a Great example to Katrina what she should do for customer service. I am not trying to get anyone fired but I hope this is going to be used as a teaching tool to lite the fires under the people that need it!
• Katrina (7/5): Comfortable but lacking - I had booked a cabin, which was comfortable except for the very loud noise of the heater. On arrival i asked the reception if they knew of any activities i could book, they responded they don't do that. I asked if there was a tourist centre i could visit they responded they didn't know of one. Firstly they had a rack of brochures on the other side of the room which they didn't bother to point out to me. Secondly on their in room TV the channel was set to promotions of Fairbanks, one being a large cultural and information tourism centre.
• millie (10/5): -
• Jonalyn (10/5): -
• Jonalyn (10/5): -
• Lin Chu Hao (9/5): -
• julissa (10/5): Everything was lovely . Will definitely be staying here again. You guys have a loyal customer now - Everything. Location staff breakfast the views the attractions. Pikes a great place
• Tara (8/5): -
• Steven (9/5): -
• Natasha (8/5): Perfect Alaskan Adventure - Perfect location with everything you need on property. Great set up and amenities The rooms were a little dark - whether that’s from lack of lighting or the colors is TBD, but more light would make it a little more comfortable
• Sunny (8/5): - Location, amenities at the property (ice creams, nearby attractions) - staff was not helpful often or flexible with helping. - beds weren't comfortable. - room service wasn't daily.
• Charles (9/5): A short sentence. - Location Nada
• Andres (9/5): - Breakfast was delicious. Staff was very helpful.
• trutt147 (8/5): An interesting vibe, but you may enjoy the experience. - I thought it was dated, but my wife felt the room was "appropriate" for the vibe. We did have an issue with our room when we checked in. It was 78 degrees (with no way to cool the room). After a little attitude, they did find us another room.
• YU PIN LIN (9/5): - 住宿及早餐皆很棒， 後面的雕刻及燈飾太亮(建議晚上10點後可關閉)
• JeniG29 (8/5): Good one - Great location and great restaurant and bar. The staff was very friendly in the morning and the reindeers were adorable.
• 510melindae (10/5): Fun Place to Base From in Exploring Fairbanks. - Loved this place. We had a cabin - my only advice, though is to get a room in the main building and not the cabin if you are going in cold weather, so you don't have to suit up just to go to the lobby or to eat breakfast. Also, if you get that wake-up call that the aurora are visible from the property, you are going to have to move around a bit because the area where the cabins are is highly lit up at night. Do take some time to wander around the property; there are a lot of special little places on the grounds that have their own charm, like the library/movie theater/billiards room. Oh, and in the evening there's ice cream in the lobby, $1.50 a scoop, until 9 p.m.! The bartender is also the ice cream scooper, and he's interesting to talk with.
• staciecP2480YA (4/5): Beware! Pike's Waterfront Lodge will charge you double for your stay. - Pike's is a nice place to stay. The location is convenient to the airport with a hotel shuttle. The hotel has reindeer and northern lights lookouts. It is definitely a tourist destination. The rooms are decently clean. However, the hotel charged me for two rooms when it was just me and a backpack. I didn't check into two rooms. I used one room. This happened because I used a third party booking site and I booked a king room with the site. When I got to the hotel, the front desk checked me into a room they booked me separately. So, I was charged by the third party booking site and Pike's as well. At first, I thought the charge was for a deposit and would be returned. However, it was charged. I have since called the hotel repeatedly and left messages for accounting and the general manager. However, they won't return calls or answer the phone. The nice desk agent did explain to me what happened, so I know what happened. However, they can't fix the issue. So, the room I stayed in was supposed to be $166 a night (it's off-season), but it ended up costing $302 a night due to being charged for two rooms. In the future, I will not stay at Pike's which is a shame.
• Rebecca (5/5): Overall, the property was great, but the issues that I had prevent me from recommending it to others - The hotel, grounds, and restaurant were all very comfortable and full of ambiance. Some of the staff were very friendly, particularly in the restaurant and during the breakfast buffet. The aurora movie theater and library were adorable! This is where I had to knock off points for the property. The front desk staff were either very nice or very rude. I had an issue with Andrea, in particular, when I told her that I was on hold forever when I called the 877 number listed on your website. I was trying to get Pike's to pick us up from Springhill Suites in downtown Fairbanks to transfer us (I was told by a staff member a few weeks earlier when I made the reservation that the Pike's shuttle would be more than happy to do that). I waited on hold for over an hour and finally gave up and paid $30 for a cab to take us to Pike's. When I told Andrea, she replied in a very condescending manner that I must have dialed the wrong number. When I showed her the website on my phone and dialed the number in front of her, she just shrugged. I told her that possibly it was an IT issue and, again, she couldn't care less. Meanwhile, I was out $30 for a cab ride that I shouldn't have had to pay for! Before I checked out a few days later, I talked to her manager and told her what had happened. At that point, the manager called the 877 number and it was working. Perhaps, someone looked into it and figured out what the glitch was, but I was still severely inconvenienced and left with no choice but to pay a fare. In addition, I am looking at my credit card charges and they are still reconciling a few of the restaurant charges. Because they are still showing pending on my credit card, I will wait and see what happens before I call Pike's but this seems like an excessive amount of time to reconcile restaurant charges. Finally, when I went to do this review through the Pike's email link that they sent me directly, it didn't work! It said that the link was not operative. Hmmm - I wonder if this is related to the issues that they seemed to have with their phones! At this point, I would request that someone from the hotel follow up with me!
• Sunasanan , Nopchanon , Danuchporn (10/5): -
• KL TW (9/5): -
• sunasananp (10/5): Awesome Hotel - Don't let the simple exterior of Pike’s Waterfront Lodge fool you. Once inside, you're greeted with rich history and thoughtful touches everywhere. The lobby is like a mini-museum of local heritage. I especially loved the chic library and the charming mini-theater. Their breakfast is excellent, and the Espresso Bomb ice cream is absolutely incredible. It’s a hidden gem!"
• michellesmith2026 (6/5): Expensive for what it is-a good breakfast and fun sledding hill - The free breakfast was excellent (make your own waffles, eggs, potatoes, oatmeal, hard boiled eggs, toast, juice, etc) and the sledding hill was awesome. My kids LOVED sledding every night. They gave away my jacuzzi room and didn't even tell me until check-in. They told me they would discount my room and never did, however they did upgrade my room for the second and third night. Wing World is very loud and next to a parking lot. "I love Alaska" is much nicer and quieter, but our room fireplace was broken. Overall this was pricey, but fun because of the sled hill.
• Hiroyuki (9/5): アラスカらしい！ - 空港から近い 特になし
• Hiroyuki (10/5): アラスカらしい！ - 空港から近い。オーロラ観測もできる 特になし
• H1709CJelainec (8/5): Fun place to stay! - We enjoyed our stay there, the responsiveness of the shuttle drivers, proximity of the restaurants and the wake up calls for the aurora. We did not realize how far it was to the town proper, and would recommend anyone staying there get a rental car. Breakfast was very good most days. Would definitely stay there again!
• ferdinando (10/5): -
• MENG CHU (9/5): -
• MENG CHU (9/5): -
• Sampath (8/5): -
• preetab2026 (2/5): Bad experience - It’s just close to airport. The reception staff and housekeeping is bad . The new blue building room is badly appointed. I don’t even know where to start. We are not happy with this place. Their hospitality starting from reception to their housekeeping service seems incompetent.
• Laurie (8/5): Loved the Lodge!! - The lodge is beautiful!! There is so much to do around the property!! Sidewalks were clear of snow. Bed could have been more comfortable. It was ok.
• Yuta (9/5): -
• ANGELINA (8/5): Would stay again! - The decor and over all ambiance- the daily breakfast was great, especially the waffles The ice on the windows on the inside. There are lots of ways to keep that from happening- even in -40° temps
• Ellie (9/5): Great location and Fun activities - Steak dinner was good. One night our food came and was lukewarm warm . Not much for our children to pick from other than a burger.
• Grenville (9/5): I had an enjoyable stay. The cabin was warm and comfortable. I would have appreciated a larger coffee maker in the kitch - Close to the river and the airport. The nearby restaurant was excellent. The breakfast buffet the variety I was looking for.
• Linda (10/5): A great stay in a cozy lodge in Fairbanks - Location was close to the airport and appreciated the free shuttle. Cozy lodge with great decor. Beautiful gift store. Included breakfast was much appreciated. Room was spacious, comfortable, warm and quiet. Beds were comfortable. We used cabs for pick ups as nothing was walkable in the bitter winter. We appreciated that Aurora tour vans came directly to hotel. Restaurant on site was convenient and tasty. We ate there both nights. We would definitely stay here again.
• william (8/5): Very good. Would stay again. - Rustic. Quiet Nothing
• Arianna (10/5): Loved it! - Breakfast and gift shop and vibe Some of the lady staff could have been nicer a few were nice though…but ironically the guys were really patient and nice! Super helpful with all my questions.
• ryansvoboda90 (10/5): Memorable Alaska Stay with Great Food and Fun Amenities - We really enjoyed our stay at Pike’s Waterfront Lodge. It was a cozy, welcoming place to stay and had a lot of unique touches that made the trip feel special. When we checked in, we were offered a free treat — either a s’mores kit for the outdoor fires or a fresh pie — which was such a nice touch. One of the highlights of our stay was getting to walk across a frozen river and do a little sledding. They also offer ice cream in the evenings for just $1 a scoop, which was a fun bonus. The breakfast was very good, and we also enjoyed the restaurant. It was nice to have a gift shop and food and drinks available right in the lodge as well. We visited the reindeer exhibit on the property too. Overall, we had a great time and thought Pike’s Waterfront Lodge was a fun, memorable place to stay in Alaska. We would definitely stay here again.

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