Tolga Hotel

Location: Katip Kasim Mah. Alaca Cami sok. No: 5, Istanbul, tr

Star Rating: 6.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Economy Penthouse, 1 Bedroom

  1 Twin Bed

  215-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Satellite channels
  • Daily housekeeping
  • Room service
  • Free WiFi

• Economy Quadruple Room

  Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, parquet floors as well as city views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Single Room

  This single room has a soundproofing and air conditioning.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Daniel (6/5): Aceptable - El alojamiento tiene una buena relación calidad-precio y una ubicación conveniente para visitar Estambul. El personal fue amable y el proceso de entrada resultó sencillo. Sin embargo, las instalaciones podrían mejorar, especialmente en mantenimiento y comodidad, ya que algunas zonas se ven algo antiguas. En general, es una opción aceptable para una estancia corta si buscas algo económico. las instalaciones podrían mejorar, especialmente en mantenimiento y comodidad, ya que algunas zonas se ven algo antiguas. No se puedo pagar en tarjeta, solo efectivo, ademas pedimos cama doble y nos pusieron dos individuales.
• Kálmán (5/5): -
• M (2/5): -
• Andreea GEORGIANA (8/5): - Am stat o noapte, camera la etajul 5,fara lift, a fost ok, dar se poate îmbunătăți Lenjerie,prosoape deteriorate, foarte frig
• Rania (5/5): - The staff The location Not so much clean No hair dreyer , we asked for it
• Nikolai (10/5): - Номер возле метро! Уже несколько раз останавливались на ночлег для отдыха. Все отлично. Хозяин приветлив и дружелюбен
• Walid (6/5): -
• KIM (1/5): -
• Mohamed (5/5): -
• Andrew (8/5): - Location is awesome 220V was too far from bed. No table. Smell of smoking
• Shahnoza (10/5): - Было тепло самое то что понравилось
• Shahnoza (5/5): - На ресепшен были отзывчивые ребята это очень приятно было. Было очень шумно спать невозможно постоянно ночью кто то ходит. Холодно было кондиционер не работает телевизор не работает. Полотенца ужасные
• heba (9/5): - The hotel has all your basic needs, as a visitor who like to stay the night at a comfortable bed ,take a hot shower, use the super fast net to scroll your social media, so they have super comfortable beds,fast net,very small toilet with a shower cabinet and hot water,super silent and perfect a.c ,perfect sound protection,nice very polite staff The stairs are very difficult for old people or any one who has health problems,
• Florentin (6/5): -
• Mohamed elhadi (6/5): À - Top Top
• Anis (4/5): - Location Dirty
• boudaakar (5/5): - Location and staff Cleaning. Room too old.
• bimby (7/5): -
• scarsi (7/5): -
• Caterina (8/5): Bene ma non benissimo - Posizione strategica. Personale fantastico. la struttura è un po' fatiscente. Andrebbe ristrutturata un po'.
• NATALIYA (4/5): - Очень удобное расположение. Слышимость: соседи громко смотрели телевизор - ощущение было ,что звук у меня в комнате, из коридора слышны все звуки. В душевой засор, вода плохо уходила, не мыли пол, волосы
• Yusuf ali (10/5): Was heel blij - Vriendelijke personeel fie je elke moment wil helpen
• Malin Malinov (10/5): - The location is perfect—right in the center of Istanbul, making it easy to get around. The staff were all very kind and helpful, which made our trip even better. We had a wonderful experience and would definitely recommend it!
• Mariia (2/5): Нужен ремонт, новое постельное белье - Месторасположение Грязно, ванная комната в плесени, крышка унитаза сломана, простыни в одной комнате проженные от сигарет, в другой комнате желтые, разовые шампуни, щетки не предоставляют, с ребенком расположили на самом верхнем этаже
• Павел (7/5): Бюджетный вариант для ночевки - Объект хорошо расположен: рядом крупный транспортный узел, обменники с самым выгодным курсом, магазины и рестораны. Грязные шторы и ванная комната. Клопов не было, но все равно кто-то кусал.
• Theodosis (10/5): -
• Taoufik (7/5): - Passable Passable
• Anais (1/5): TERRIBLE - Nada, está sucio todo! Las sábanas, las duchas tienen moho negro (HAY QUE USAR LEJIA) teníamos 4 habitaciones, a cada cual mejor, todas con los ventiladores cubiertos de una capa de pelusa que tiene años! De las sábanas y las cortinas ni hablamos, incluso la gente local de la zona nos dijo que como habíamos terminado ahí (por comentarios engañosos obviamente, no nos importaba que el sitio fuese viejo, pero claro la suciedad es otro asunto y está muy muy sucio. En dos de las habitaciones había hormigas, las teles no funcionan (que es lo de menos) una de ellas no tenía luz, solo la del baño... En fin terrible y nada recomendable. Nada, está sucio todo! Las sábanas, las duchas tienen moho negro (HAY QUE USAR LEJIA) teníamos 4 habitaciones, a cada cual mejor, todas con los ventiladores cubiertos de una capa de pelusa que tiene años! De las sábanas y las cortinas ni hablamos, incluso la gente local de la zona nos dijo que como habíamos terminado ahí (por comentarios engañosos obviamente, no nos importaba que el sitio fuese viejo, pero claro la suciedad es otro asunto y está muy muy sucio. En dos de las habitaciones había hormigas, las teles no funcionan (que es lo de menos) una de ellas no tenía luz, solo la del baño... En fin terrible y nada recomendable.
• Miriam (5/5): Hotel básico, limpio pero muy caro para lo que es - Ubicación a bus Calidad precio elevado
• Jamal (1/5): Do not stay here. - DO NOT STAY HERE AT ANY PRICE. We booked two rooms through booking.com. They were both booked as having doubled beds however one had twin singles. The rooms were disgustingly dirty and the staff were very reluctant to help with anything. The listing stated hairdryers were included, both were broken and ancient. When we asked for a new one they just said no. After asking 4 times over 3 days one guy finally helped us. The bathroom was full of black mould, it had clearly never had a proper clean. I’ve included some pictures. There’s a lot more, but there’s too much to show. The ceiling fan in the bedroom was covered in a thick layer of grease and dust. Both rooms said that they had a balcony, they did not. Both rooms stated that toiletries were included however one room had none at all. The dispensers for hand soap and shower gel were empty. Both rooms have dangerous wiring, in one room the plug socket was coming out the wall. In that same room the cable for the air conditioning has been cut and taped together in two places, huge fire risk. Both rooms only have one plug socket and run everything including the air conditioning from one three way adapter. This meant that, if you have to use a travel adapter, you have to choose between charging your phone and using the air conditioning. The shower bracket was broken in one room so you had to hold the shower head. One room didn’t have a remote for the air conditioning or the tv. They did replace it in the morning when we asked. We arrived late in the evening so it did mean one of us spent the first night without air conditioning. The general state of fixings in the hotel is poor. One room had dirty curtains and damage all over the headboard where something had been pulled off of it. The wifi speed was okay when it was working but seemed to only work about 50% of the time. This is a budget hotel but there is no excuse for this. I recommend everyone stay well away. DO NOT STAY HERE AT ANY PRICE. We booked two rooms through booking.com. They were both booked as having doubled beds however one had twin singles. The rooms were disgustingly dirty and the staff were very reluctant to help with anything. The listing stated hairdryers were included, both were broken and ancient. When we asked for a new one they just said no. After asking 4 times over 3 days one guy finally helped us. The bathroom was full of black mould, it had clearly never had a proper clean. I’ve included some pictures. There’s a lot more, but there’s too much to show. The ceiling fan in the bedroom was covered in a thick layer of grease and dust. Both rooms said that they had a balcony, they did not. Both rooms stated that toiletries were included however one room had none at all. The dispensers for hand soap and shower gel were empty. Both rooms have dangerous wiring, in one room the plug socket was coming out the wall. In that same room the cable for the air conditioning has been cut and taped together in two places, huge fire risk. Both rooms only have one plug socket and run everything including the air conditioning from one three way adapter. This meant that, if you have to use a travel adapter, you have to choose between charging your phone and using the air conditioning. The shower bracket was broken in one room so you had to hold the shower head. One room didn’t have a remote for the air conditioning or the tv. They did replace it in the morning when we asked. We arrived late in the evening so it did mean one of us spent the first night without air conditioning. The general state of fixings in the hotel is poor. One room had dirty curtains and damage all over the headboard where something had been pulled off of it. The wifi speed was okay when it was working but seemed to only work about 50% of the time. This is a budget hotel but there is no excuse for this. I recommend everyone stay well away.
• Paul (8/5): A good budget hotel in a great location. - The room was of a good size and was clean and comfortable, there was always hot water in the shower and staff were friendly and helpful, I think the property represents good value for money, it wasn't far from Yenikapi metro station which gives access to the comprehensive Istanbul metro and rail system. There are lots of shops and restaurants near the hotel. The Wifi wasn't very good and communication could have been better.
• Vic (7/5): Friendly staff with a little English spoken. In a flat area of Istanbul which was good. Easy walk to - Location was good for where I wanted to visit No lift too many winding narrow stairs
• Lutfurahman (1/5): ⭐ 1 Star Review – Extremely Bad Experience – Avoid Tolga Hotel I had one of the worst experiences ever at Tolga Hotel i - ⭐ 1 Star Review – Extremely Bad Experience – Avoid Tolga Hotel I had one of the worst experiences ever at Tolga Hotel in Istanbul. We booked through Booking.com and paid the full amount in cash, as the manager requested in advance via message. Upon arrival, we immediately saw the room was very dirty, extremely small, and not as shown in the photos on Booking.com. The bed was full of bedbugs, and the sheets were clearly not cleaned. The room had a strong, unpleasant smell, and there were insects everywhere. The toilet was extremely small, dirty, and seemed not to have been cleaned in years. It was impossible to even wash your face properly. When I reported this to the manager, he offered another room — but it was in the same poor condition. I kindly asked for a refund, but instead of helping, the manager became aggressive, refused the refund, and even threatened me with a metal object, trying to hit me. He also shouted insults in both Turkish and English. I felt unsafe and very scared. I called the police, but they said a translator and legal process would be needed. Since we were short on time and couldn’t afford a lawyer, we had to leave and move to another hotel. This hotel is not safe, not clean, and should never be allowed to operate under these conditions. The bedbugs can be carried home, and they are extremely hard to get rid of. Most of the information listed on Booking.com is false or misleading. ❗ I strongly recommend avoiding Tolga Hotel. Do not trust the photos or descriptions online — the reality is completely different and dangerous. ⭐ 1 Star Review – Extremely Bad Experience – Avoid Tolga Hotel I had one of the worst experiences ever at Tolga Hotel in Istanbul. We booked through Booking.com and paid the full amount in cash, as the manager requested in advance via message. Upon arrival, we immediately saw the room was very dirty, extremely small, and not as shown in the photos on Booking.com. The bed was full of bedbugs, and the sheets were clearly not cleaned. The room had a strong, unpleasant smell, and there were insects everywhere. The toilet was extremely small, dirty, and seemed not to have been cleaned in years. It was impossible to even wash your face properly. When I reported this to the manager, he offered another room — but it was in the same poor condition. I kindly asked for a refund, but instead of helping, the manager became aggressive, refused the refund, and even threatened me with a metal object, trying to hit me. He also shouted insults in both Turkish and English. I felt unsafe and very scared. I called the police, but they said a translator and legal process would be needed. Since we were short on time and couldn’t afford a lawyer, we had to leave and move to another hotel. This hotel is not safe, not clean, and should never be allowed to operate under these conditions. The bedbugs can be carried home, and they are extremely hard to get rid of. Most of the information listed on Booking.com is false or misleading. ❗ I strongly recommend avoiding Tolga Hotel. Do not trust the photos or descriptions online — the reality is completely different and dangerous.
• Oliver (9/5): Superb - Perfect location in Fatih, city centre. Friendly and helpful staff. Comfortable and nice room. Room was cheap, absolutely worth it for a low budget traveller.
• Sadovnikova (9/5): Superb -
• Konstantina (5/5): Passable - Good location. Close to metro station and shops .Smilly personnel. Good alternative if the price is the lowest in the area. Offers payment at the reception No elevator & steep stairs. Not comfortable for older people with bagagge. The room and the bathroom need renovation asap. One power outlet to charge phone and not good internet connection. There are hotels that offer more in the same price in the area.
• Maia (7/5): Good -
• Muhran (5/5): Passable - The location is good And some of staff is friendly and helpful And some of then not The cleaning service is not good
• Esraa (8/5): Cozy and comfortable - The place is in a very lively and safe place. Everything is available around you from all big shops to local small ones. Also, it is very close to all ways of transportation and commuting from there is very easy to anywhere else. Mehmet at the reception is really a decent and very helpful man! He is efficient, available and quick upon any request. I would thank him intensively :) I can say overall everything was good and I just recommend more cleanliness and continuous pest control
• Coric (7/5): Good -
• Saja (6/5): Pleasant - Good
• Ivan (7/5): Good -
• Salman (1/5): Bad - They tried to scam me by charge my credit card twice on a super higher price
• Małgorzata (10/5): Exceptional - Great location, very nice and helpful staff. I recommend
• Mohammed (7/5): Good - Stuff, especially the Algerian guy. He was extremely helpful. Very small room.
• Fm (10/5): Exceptional -
• Flori (7/5): Good -
• Sulaymanov (10/5): Exceptional - Mohamed is very helpful person. He did his best. I didnot like Tolga hotel's boss communication. He has to learn how to speak with customers.
• Abdulhakim (3/5): An experience I would pay not to go through again. - The one and only thing about the place is it's location near to everything. The room was very very very small you can't possibly move around to do anything. Too much noise wheathe from the rooms next door or from the air filtration system machine working around the clock. It's not clean or filthy to be honest it doesn't make you comfortable. The bathroom 🚽 is literally three steps away from the bed. With a tiny clothing compartment.
• Mohammad (7/5): Good -
• Nazeer (9/5): Superb -
• Cristina (9/5): Superb - The staff was extremely friendly and helpful, they get 20/10.
• Som (5/5): The staff and the location were perfect, other than that not so good. - the location was perfect, the staff were friendly and more willing to help especially Mohamed who was all out there to help and very respectiful person. no lift, no breakfast at all, fist night we got a room on the top floor with no lift, very exhausting indeed. The cleanness of the hotel was not that good. the room so small, the toilet very old fashion and very small, didnt like it at all.
• Tousif (7/5): Good -
• Paragripp (2/5): Disappointed - The guys from reception was very helpful There was used toilet paper in bathroom... The towel was smelling like an old house. The wifi was not working. The room is the smallest room I ever saw, not like in the pictures
• Suharno (10/5): Exceptional - Thanks to Mr Mohamed that gives best support especially bring my baggage to 5th floor without lift. No lift, no free water drink
• R (10/5): Very nice - Very nice Very nice
• H (10/5): Exceptional -
• Noor (7/5): Good -
• Naffic (10/5): Awesome stay - Location and travel Suitable The customer service super and Receptionist is very friendly helpful man
• Ghada (10/5): Exceptional - Mr. Mohammed at the reception is a very kind & amazing guy he helped me a lot .. the hotel locating is really good near to everything .. the room was small but was enough for me and was v. Clean Surely i will back to the hotel in my next trips Nothing
• Mitkova (5/5): Passable -
• Margarita (7/5): Good - The location is in a walking distance to the city centre, several metro stations and bus stops. The stuff is very friendly and helpful. They helped us with several questions and provided hot water for tea in the morning. The family room is located on the 6th floor and it is not really comfortable for children or old people. Also the room is quite small for 4 people.
• Gian (7/5): Good - Good location. Budget value Too small room.
• Adam (5/5): Cheap stay in low quality hotel - Location in near of bus and metro stations. A lot of restaurants nearby. It is possible to go by foot to the Hagia Sophia and Blue Mosque. Air conditioning was working well (in the second room, because our room was changed after the first night - it was weird as it was told us during the check-in that our current room is not the target one). The room was very dirty, in the first room smelled mould, in the second one - cigarattes. There wasn't any hanger in the bathroom and the bathroom itself was very small and looked like it was build with materials found in some graveyard.
• Nasrun (6/5): Pleasant -
• Mohannad (8/5): Very good - Friendly people
• Mohamed (10/5): Exceptional - Great location and good price Nothing
• Omer (3/5): Small compact room in a busy area - The hotel is located in a busy area in Istanbul, suitable for tourists, but can be noisy. The Air conditioning was working, which is a must in the heat. WIFI was also working well. Dated property which has not been kept well. Very small room, but has the essentials available. No facilities to make tea/coffee. No toiletries, so I had to go and buy my own shampoo. They don't have a card reader, so they sent a message saying my card is not working and caused me to panic. When I arrived, they jokingly said that they don't take card anyway, but that stunt was to see if I was coming or not(!)
• Aurel (4/5): Disappointing - Nothing Not clean,
• Rnatwest (1/5): Bad -
• Rnatwest (1/5): I wouldn’t recommend it - Nothing Thé réception was horrible but the owner of the hotel it’s a very good person
• Aygun (8/5): Very good -
• Belcaid (8/5): Very good -
• James (8/5): Clean hotel that was a bargain with lovely staff! - Location great, although basic, very clean with quality wifi. Superb for the price. All was good.
• Nur (10/5): The stay was very smooth. anything we asked the overnight staff Mustaf would get it to us right away. He even checked on - Mustafa the overnight staff was very friendly and had contacted us before even we got to the hotel to ask anything we need before we got there. we got extra blankets and extra towels for our 4 day stay NA
• Jasim (10/5): Exceptional - yes nothing
• Halaili (8/5): Very good -
• Marwan (7/5): It was good and acceptable - The facility of transport The accommodation in the room tea or coffee frigo ..,
• Anonymous (5/5): convinient nothing exceptional - location very convenient for sightseeing very small bedroom and bathroom
• Maria (6/5): Pleasant -
• Sami̇r (10/5): Excellent budget hotel - MOHAMED the receptionist speaks Arabic, French, English and Turkish * Attentive and willing to help* Availability at all times of the day , The rooms are very clean and big , Everything is nearby: metro, exchange offices, market, cafes, attractions ,
• Ela (10/5): Exceptional - I was in the hotel for 7 nights and all the praises. The location of the hotel is excellent, the staff is very kind and thanks to Mohammed for everything ❤️The room was cleaned every other day. The lady who keeps the rooms clean is very pleasant and lovely. The bedding is clean, which is the most important thing to me. The bed is comfortable. The hotel doesn't have an elevator, but that didn't bother me either, considering the location. Metro and Marmaray across the road, which means a good and easy transfer from the airport. The area is always full of tourists, therefore, safe for an evening walk, even though I stayed alone. Generally, a recommendation for a hotel who is not looking for luxury. The value for money is excellent.
• Kateryna (10/5): Clean room,friendly staff,good location,I recommend! -
• Vugar (8/5): Value for money - I'd liked cleanliness, staff relation to guests as well as good location (close to Yenikapi metro station and Aksaray tramway station). The hotel is really worth the money paid.
• Syed (10/5): Exceptional -
• Khalid (10/5): I like the way Mohammad treated the guest.Kind and caring person. - Amazing place to stay in this hotel. The hotel is situated in good area.Mohammad are very nice and takes care of everything.i never met a person like him who is very kind and amazing
• Adolf (10/5): The cheapest Hotel in Istanbul - Everything is ok Good location The receptionist is helpful and friendly Clean Rooms Confortable bed I will come again and again and again Thanks
• Bassim (10/5): Exceptional - location staff very helpful
• Otabek (10/5): we enjoyed the stay everything is great, value is perfect - simple clean and comfortable -
• Kian (8/5): Very good -
• Goce (7/5): Good -
• Luis (4/5): Istamboul is an incredible city, but don't push it to hard on prices. People will go away ! - The employee Mohammed that served the breakfast in the morning. Very welcoming and helpful. The breakfast is poor compared to other hotels where I went in Turkey . The room is very little and there's no space for your luggage. The price of the room the most expensive I paid in Turkey, and I stayed in more than ten hotels in 35 days. For example, in Ankara I stayed in a couple of hotels where the rooms were three times as big, they had a breakfast buffet and the price was less expensive.
• Ilhan (1/5): STAY AWAY FROM THIS HELL HOTEL - if you’re thinking of booking this hotel because it’s cheap DON’T, it’s not even worth to stay there for free. it’s old, dirty, smells of cigarettes and mould. I felt unsafe due to the owners and one of the employees behaviour. The photos and the actual hotel are not the same. The room I was checked into was old, dirty and there was a water leak in the bathroom. I informed the receptionist (Mohamed) next morning and he apologised and promised to change rooms, which he did. After 2 days, there was another water leak in the bathroom. I called the receptionist( Turkish guy), and I was ignored. I went downstairs to speak to him and after some difficult conversation he agreed to look at the leak. He saw the leak and again I was ignored. I went downstairs to speak to him and he said it’s not a problem, it’s a little leak and there’s nothing he can do. At some point in the conversation, he said “not my problem “ . After a unproductive conversation, I received a call from the owner, he attempted to fix the leak, which he couldn’t. When I informed the owner the leak is still there, he said he doesn’t have any rooms available. I couldn’t stay and I can’t even use the toilet without water dripping on me from the above floor bathroom, it’s unhygienic, unsafe. I decided to look for another hotel in the middle of the night and feeling unsafe being a lone female travel. I managed to book another hotel and while waiting for a taxi, he informs that he has another hotel and to come back tomorrow. He told me this after I have booked and paid for another hotel for the remaining time. He was informed that he will not be refunding me if I leave. I contacted booking.com and after that the owner started texting me, I never felt was scared for my safety. I avoided going to that part of Istanbul to void running into any one from the hotel. I wish I was able to upload more pictures and videos.
• Evelina (10/5): Exceptional - This is a lovely small hotel. Yes, it is not new and the room is quite small, but the room is very clean, a large comfortable bed with snow-white linens. The shower has excellent water pressure. breakfast is not very varied, but it is enough to not feel hungry until lunch. Very good internet. I was able to quickly upload all my numerous videos and photos. I am very grateful to the hotel staff for their friendliness and help. they helped solve the problem on the last day before departure in order to find an opportunity to get to the airport, since all the taxis refused to take me due to huge traffic jams. I highly recommend it to tourists who, like me, spend the whole day walking around the city and shopping and do not sit still. Nothing
• El (9/5): very good - The service was brilliant for the cost, the Algerian receptionist was excellent and very helpful when on duty & speaks various languages.
• Igor (7/5): Good -
• Brice (5/5): Passable - Air cooling Breakfast really minimal
• Alisher (7/5): Good -
• Abdulkader (7/5): Good -

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