Alpenhotel Fleurs de Zermatt

Name: Alpenhotel Fleurs de Zermatt
Address: Unterer Mattenweg 41, Zermatt, ch

Location: Unterer Mattenweg 41, Zermatt, ch

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Alpine Retreat
Located in Zermatt, The Alpenhotel Fleurs de Zermatt is a haven of tranquility. The hotel, renovated in 2013, boasts a wellness area with a hot tub and sauna, perfect for relaxation.

Elegant Rooms with Stunning Views
The bright Alpine-style rooms are furnished with modern amenities like cable TV and Nespresso machines. Guests can enjoy breathtaking Matterhorn views from the south-facing rooms with balconies.

Convenient Location and Exceptional Service
With a short walk to the train and funicular stations, exploring Zermatt is a breeze. Indulge in a delicious buffet breakfast each morning before heading out.

Experience the beauty of Zermatt at The Alpenhotel Fleurs de Zermatt and book your stay today!

Important Information

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance. Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in. Please contact the property if you require any extra beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Policies

Check-in: 03:30 PM - 10:30 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Sauna
Ski storage
Hammam
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Allergy-free room
Baby safety gates
Outdoor furniture
Steam room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Face masks for guests available
Delivered food - securely covered
Security alarm
Key card access
Ski storage
Television in common areas
Free wired internet
Access to nearby indoor pool
Ski lessons on site
Free beach shuttle
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Health or beauty spa nearby
Snow sports gear
Swimming nearby
Charcoal grill
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Family Room

The room consists of a deluxe and a classic double room, interconnected via an external door. It is fitted with Arven wood furniture, a shower, bath tub and a terrace or balcony and offers views of the Mischabel Massif .

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Junior Suite with Matterhorn View

Suite with a living and a sleeping area, Arven wood furniture and a balcony or terrace offering views of the Matterhorn Mountain. This suite comes either with double or twin beds, upon request.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Deluxe Double Room - Ground Floor

Spacious room with Arven wood furniture and a south-facing terrace. The room is located on the ground floor

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Double Room - Disability Access - Groundfloor

A specially equipped wheelchair-accessible rooms on the ground floor.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Single Room

Room with attached bathroom with Arven wood furniture offering views of the Mischabel Massif.

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Classic Double Room

Room with attached bathroom with Arven wood furniture offering views of the Mischabel Massif.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Style Double Room

Spacious, room with attached bathroom with Arven wood furniture offering views of the Mischabel Massif.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Deluxe Double Room with Balcony and Matterhorn View

Modernly furnished room with a flat-screen TV, a bathroom with a bathtub and a shower and a south-facing terrace with views of the Matterhorn Mountain.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser
Suite with Matterhorn View

The suite consists of 2 rooms: 1 junior suite with bathroom, bath tub, shower and balcony or terrace and with views of the Matterhorn Mountain and 1 double room with shower, furniture made of Swiss stone pine and views of the Mischabel Massif. This suite comes either with double or twin beds, upon request.

Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Heated pool
- Plunge pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Hand sanitiser

Guest Reviews

Chris (9/5): - Das Zimmer, Bett und speziell das Badezimmer hat uns sehr gefallen. Das Zmorgenbuffet hat uns positiv überrascht. Sehr angenehmer Wellnessbereich.
Claudia (8/5): -
Michelle (10/5): Much needed good nights sleep. - Clean. Lovely accommodations. Good water pressure and hot water. Bed very comfortable. Great view. Pics from the balcony. No restaurant.
Imholz (10/5): -
Ehud (10/5): מושלם!!! -
Mark (10/5): -
Roswitha (10/5): - Tolle ruhige Lage, sehe schöne, neu renovierte Zimmer, ausgezeichnetes Frühstück. Alles bestens! Keine Beanstandungen
MASAO (9/5): -
Hristo (9/5): -
Olivier (9/5): -
Catherine (5/5): -
Katja (6/5): Alles in allem war es ok aber würde es nicht weiter empfehlen - Super Lage; Frühstück war auch sehr lecker Leider ist in der Nebensaison nicht alles verfügbar, Aussenpool war zu, es fanden Bauarbeiten statt die einem das Ausschlafen nicht ermöglichten. Wellness war nur ein kleiner Pool und Sauna, Dampfsauna war out of Order.
Portmann (8/5): - Unser Aufenthalt in Zermatt hat uns grundsätzlich gut gefallen. Besonders positiv hervorheben möchten wir das grosse Zimmer mit Schlafsofa. Gerade als Familie war dies sehr angenehm und bot genügend Platz sowie zusätzlichen Komfort. Etwas schade fanden wir den Ablauf beim Check-in. Obwohl uns die Check-in-Zeit ab 15:00 bestätigt wurde, wirkte der Portier zunächst eher wenig flexibel. Schlussendlich durften wir jedoch bereits vor 15:30 Uhr aufs Zimmer, was wir natürlich geschätzt haben. Der Portier war grundsätzlich freundlich. Allerdings wirkte seine Mimik und Ausstrahlung eher zurückhaltend und nicht ganz so herzlich oder touristisch, wie man es sich in einem Ferienort wünschen würde. Der Wellnessbereich ist zwar sehr schön gestaltet, jedoch war vom beworbenen Angebot mit zwei Pools nur einer geöffnet. Zudem befand sich das Dampfbad im Umbau und konnte während unseres Aufenthalts nicht genutzt werden. Insgesamt hatten wir dennoch einen schönen Aufenthalt und konnten die Zeit in Zermatt geniessen.
Nicole (10/5): -
Nicole (10/5): -
邱 (9/5): -
Berit (9/5): -
Felipe Miranda (9/5): -
Viktor (8/5): -
Marco (8/5): -
Edith (10/5): -
Adriana (10/5): - Modernes Zimmer, gutes Frühstück, alles tip top
JeanC (10/5): -
Ossia (8/5): -
Frank (10/5): -
André Paul (10/5): -
Alexandru (10/5): -
Michael (9/5): -
Geoff (8/5): Relaxing- great views - Close to train station , great views of Matterhorn
Samuele (10/5): BELLA E CONFORTEVOLE STRUTTURA IN POSIZIONE CENTRALE MA TRANQUILLA - Struttura moderna e confortevole, in posizione strategica in centro paese (vicino stazione ferroviaria e ferrovia Gornergrat) ma tranquilla. Personale preparato e disponibile, molto bella e perfettamente attrezzata la SPA. Camera ampia, silenziosa, confortevole e dotata di ogni accessorio compreso il bagno. Valida la colazione, pulita ed efficiente la ski room.
Marco (8/5): - Wir kamen kurz nach 17:00 an und am letzten Tag mussten wir auf 08:00 auf den Zug. In beiden Fällen konnte das Hotel-Taxi uns nicht unterstützen. Sehr schade!
Yannick (10/5): -
Shweta (9/5): -
Andrea (10/5): -
Birgitta (9/5): Sehr schön. - Nähe zum Zentrum. Ausstattung. Nichts.
James (9/5): Great hotel, lovey clean and large rooms with friendly staff. - The hotel is very pleasant, clean and modern, with excellent rooms. The staff were very helpful with luggage, skis, and helping arrange things. Overall an excellent hotel. The breakfast was okay.
Hung-Hsiu (10/5): -
Giusy Voltolina (10/5): Consigliato - Camere pulite, molto accogliente e tipico della zona. Consigliato
Andreea Ruxandra (10/5): A wonderful stay with great amenities. Highly recommended. - This felt like true luxury. The room was spacious, the bed was very comfortable, the bathroom huge and well equipped and the view of the surrounding mountains was stunning. Nothing really! It was a seamless and very comfortable one-night stay.
Thomas (8/5): -
Eveline (9/5): - Das Frühstücksbuffet war vielfältig und sehr gut. Die grüne Buslinie hält gleich an der Strasse beim Hotel (50m) und über den Fussweg (Ausgang Rückseite) erreicht man schnell die Gornergradbahn.
Sophie (4/5): Bof - La chambre est belle Le déjeuner médiocre , le spa n ouvre qu à 15h et aucune flexibilité pour bénéficier du spa notre jour d arrivée avant le check in de 15h00 et après le Check out de 11h
Kae (10/5): -
Karin (9/5): - Zentral und ruhig. Nichts
Olina (10/5): Perfect stay as always 😀 - Everything
Simon (9/5): -
Simon (9/5): -
Jeroen (7/5): -
Marilyn (8/5): Très agréable - Très très bien Du personnel qui parle français
Felix (10/5): Alpenhotel Fleurs de Zermatt un hotel para volver - Sin duda este hotel es ideal para dormir en Zermatt, cerca de la estación de tren y de la estación del tren que sube Gornergrat. El personal es muy agradable y servicial. El desayuno es muy completo. Fue una alegría encontarnos a españoles trabajando allí.
Olga (9/5): -
Marc Reichardt (8/5): -
Jean-Frédéric (5/5): Un séjour un peu amer - Cet hôtel a correspondu à nos attentes toutefois les bases de ce séjour ne se sont pas passées comme nous le souhaitions Nous avions fait cette réservation dans le but d'organiser un évènement exceptionnel pour mon épouse. Pour son anniversaire, elle avait reçu de ses amis un bon pour une sortie en héliski. Avec l'organisateur (Zermatters) nous avions retenu la date du vendredi 20 février. Deux jours avant cette date, on nous a informés qu'il était impossible de faire une telle excursion car les conditions étaient extrêmement dangereuses. J'ai donc appelé l'hôtel pour demander de reporter (et non d'annuler) notre réservation. On m'a répondu que je devais m'adresser à Booking, ce que j'ai fait. Votre collaborateur m'a très aimablement indiqué que cela devait être possible mais qu'il devait attendre la confirmation de l'accord de l'hôtel. Cette réponse a été négative (malgré le fait que nous étions en pleine saison et que la chambre aurait facilement pu être remise à un autre client. Pour ne pas perdre notre paiement, nous nous sommes donc rendus à Zermatt pour y passer la nuit et faire un peu de ski le lendemain. Mais nous en gardons une amertume certaine et nous ne retournons certainement plus dans cet établissement.
Leif Buch (10/5): - Flotte rom Nært til jernbanen
Tinu (7/5): -
Azmina (5/5): Great location in close proximity to main street & train station! - We loved the location of the hotel. 5 mins walking distance to train station & main street in Zermatt. Also close to tourist office and Laderach chocolate if you like! They had a heated pool which was cool but we didnt use it. The staff could be better trained at customer service, considering they are in the tourism industry and being helpful & courteous is part of their job. Certain rules & regulations were also too strict for us at this property, as we have travelled around the world and we have always appreciated this with higher end hotels.
liquidseal (8/5): Could have been excellent. Free cat with room - As usual I can only post of my experience here and sadly it wasn’t great. April is spring skiing in Zermatt, maybe the hotel was in fact busy though we saw no evidence of that during our stay. So when after deep consideration the gentlemen on reception looked up from his computer and claimed our booking agency had specifically phoned to organise ground floor single beds in what turned out to be the hotels disabled access room things went pretty much as could be expected. The beds were moveable (and did) with our heads agains power points and light switches. Neither of us got much sleep trying to g not to have a leg or our entire bodies roll off the beds and the room was above average hot. On the plus side, the restaurant offered an above average breakfast. The cat found sleeping in the bathroom basin of our room was also rather cute and proved keen not to leave. Fortunately it did agree to move from the basin to a bed when we later needed to use the shower etc.
Amy (8/5): -
Susanne2 (9/5): Beautiful, Alpine Hotel - Great location, few minutes walk to everything in Zermatt. Hotel had a lovely, calm vibes that recommended no phones in public areas. The breakfast was beautiful and the hotel was spotless. The staff were very pleasant and helpful. The spa area was very so nice, perfect after a day skiing. Overall I'd definitely recommend this hotel. Nothing
Guest (10/5): -
Denis (8/5): -
Kamil (1/5): I would like to start by saying that the hotel itself is very beautiful and very well located. The surroundings are grea -
Fanny Claudine (7/5): -
Elena (10/5): - Everything was perfect. Nice location, close to the train station and shops, but still really quiet. Beautiful clean room and good amenities. Really nice SPA area. And as a cherry on the top was a view of magnificent Matterhorn🏔️ Nothing at all
Vlado (8/5): -
Yang (6/5): Except the male reception, all the rest was good. - The facilities and locations are good. That’s why it’s our fourth time to stay here. During our stay, we had a disappointing experience with one of the male reception staff. He did not greet us, showed no smile, and generally came across as unfriendly and unwelcoming. On a previous visit, when we were checking out and in a hurry to catch a train, he handled a simple city tax payment very slowly. When we politely asked if the process could be quicker, he responded that it was our responsibility to come down earlier enough, which felt unnecessarily dismissive. This time, unfortunately, we were again greeted by the same cold attitude upon arrival, which left a poor first impression. This experience was in strong contrast to the warm and professional service provided by the hotel driver and the female receptionist at checkout, who were both very welcoming and pleasant.
Christian (9/5): -
Nicolas (10/5): -
Claudius (7/5): Schönes Hotel - Schöne geräumige Zimmer. SPA nur von 15-20 Uhr Das Frühstück hat keine große Auswahl. Wenn man später als 17 Uhr ankommt, muss man sein Gepäck selbst zum Hotel tragen.
Markus (3/5): die Leistung hat in keinster Weise dem bezahlten Preis entsprochen. Offensichtliche Abzocke - Lage Personal konnte kein Deutsch, und nur schlecht Englisch. Versprochener Gratis Transfer (250 Meter) kostete 31.50.- extra. Verarschung !
Julie (10/5): Relaxing and invigorating spa with a great Matterhorn view - We got a room with a Matterhorn view and loved it!!!! The sauna, steam room, pool and cold plunge were a special treat. The breakfast was wonderful and we loved the coffee choices. Nothing
Jock (9/5): -
Elisabete (10/5): Maravilhosa - Tudo
Philip (9/5): Wonderful location. Short walk to mountain lifts. - Terrific spa and spacious room Zermatt is just expensive.
esmeralda (9/5): -
Henriette (9/5): - Was very nice quality bedding and the room was spacious, breakfast was good. Very nice swimming pool and lovely sauna
Darren (10/5): Awesome hotel - The rooms are modern, good spa and swimming pool. Good breakfast . The staff are friendly and the location is fantastic The fitness centre could be more equipped
Martin (10/5): -
671averyk (10/5): Lovely experience! - The room was in good condition and the staff members were all extremely kind! It was very close to the train station as well, which made things very easy when checking in or checking out. Although pricey, I sincerely enjoyed staying here!
JeanC (9/5): -
Karen (9/5): Wir werden zurück kommen! - Super Blick aufs Matterhorn, wunderschönes Zimmer mit windgeschätztem Balkon, Kaffeemaschine im Zimmer, viele glutenfreie Produkten beim Frühstuck
Jochen (8/5): - Die Lage , das Frühstück
Schoeli (9/5): - + nice and cosy rooms with a lot of wooden accents + spa is great - breakfast, cooked stuff was not fresh i.e. scrambled egg was terrible, each single day of our 5 days
Felicitas (8/5): -
eva (10/5): -
Nassim (9/5): Great location and amenities. Nice Breakfast - Great location and amenities, Nothing
Samuel (9/5): Perfect, relaxed stay - The spa facilities were very clean, comfortable and pleasant. The hotel has a very comfortable, practical atmosphere. It is very quiet in spite of being very centrally located. Access from the train station is easy (flat and very accessible street). The one thing that could be improved in my opinion is the comfort of the pillows. The bed itself was quite comfortable (firm and comfortable, perfect for a night's rest), but I think the pillows were a bit too soft and bulky.
Teodor (7/5): -
Glauce (10/5): - De tudo, o hotel é perfeito, perto da estação, o quarto muito confortável, é espaçoso também. A parte de piscina e sauna são ótimas, com certeza me hospedaria novamente!
Stephen (9/5): Zeer leuk aangenaam hotel op goede ocatie dichtbij treinstation en liften. - Upgrade gekregen. Mooie wellness-spa. Bediening bar.
Alexia (9/5): fabuleux - super hôtel bien placé, super petit déjeuné hôtel bien insonorisé super chambre et salle de bain le Hamann et le sauna était parfait et propre jolie petite piscine chauffée bien agréable après le ski dommage qu'il n'y ait pas de restaurant pour le soir ne garde pas les bagages pour la journée
Mario (9/5): - Camere accoglienti ben arredate e molto pulite. Personale alla reception gentilissimo, pronto a rispondere ad ogni esigenza.
Severine (8/5): - La chambre et le petit déjeuner étaient vraiment très bien. Le côté spa était très agréable. Le personnel n’était pas très proactif. Les employés de la réception restaient cloîtrés derrière leur vitre et ne proposaient rien. On devait toujours tout leur demander. Jamais ils n’auraient proposé leur service de navette, par exemple, nous voyant surchargés de bagages.
Jenny (8/5): Wir kommen gerne wieder. - Moderne Einrichtung.Sauber und gemütlich. Zmorge Tiptop. Schliessfächer für Skimaterial sehr praktisch und Wellness gemütlich. Pool bzw. Wellness könnte gern etwas länger offen sein. Der kurze Austausch mit der Chefin beim gehen war sehr angenehm.
Brigittevoyage (8/5): -
Kenny (8/5): Comfortable little hotel - Comfortable room and bed. The hotel and facilities might be slightly on the smaller side for a four star hotel in zermatt (I have stayed in a few). During my stay there were three receptionists. The lady and one of the male receptionists were great. The other male receptionist however, was rather condescending when speaking to guests and didn’t make me feel welcomed. I think he’s the same receptionist that other guests who didn’t have positive service is talking about. If he’s the business owner (which I am not sure), I think it would be best if he just gets other ppl to be receptionists and stay in the office. He’s clearly not suited for a front office role in hospitality.
Gordana (8/5): - Ruhige Lage, sehr gutes Frühstücksbuffet
Leslie (10/5): Great spot for a zermatt get-away. Would stay again. - Lovely spa area, comfy beds, nice shower, gorgeous breakfast, quiet location
Enzo (10/5): Parfait - Superbe hôtel rien à redire, très bon petit déjeuner, l'espace spa sauna hamam étais parfait et l'emplacement idéal pour les remontées mecanique et location de matériel, je reviendrai rien
Mark (10/5): - The breakfast was very good, staff was very friendly, spa was great, really nice place.