Kelowna Okanagan Lake Hostel
Location: 730 Bernard Avenue, Kelowna, British Columbia, V1Y 6P5, Kelowna, CA
Star Rating: 1 Stars
Property Type: Hostel/Backpacker accommodation
About this Property
Picturesque Views and Relaxing Amenities
Enjoy the views from the terrace and garden, and make use of complimentary Wi-Fi. Other amenities include a common area TV, picnic area, and barbecue grills.
Cozy Accommodations and Shared Facilities
With 12 guestrooms and a shared kitchen, make yourself at home. Stay connected with free Wi-Fi and unwind with rainfall showerheads in the bathrooms.
Convenient Location and Nearby Attractions
Located in the heart of Kelowna, explore nearby sites like Okanagan Lake and various museums within walking distance. Kelowna Okanagan Lake Hostel is the ideal base for your Kelowna adventures.
Book your stay now and experience the charm of Kelowna Okanagan Lake Hostel!
Important Information
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Free WiFi
- Terrace
- Garden
- Designated smoking area
- Wheelchair accessible
- Picnic area
- Television in common areas
- Library
- Front desk (limited hours)
- Assistive listening devices available
- Parking (limited spaces)
- Free self parking
- Ballroom
- Change of towels (on request)
- Upper floors accessible by stairs only
Rooms Available
-
Business Double Room
1 Queen Bed
Overlooking the garden
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Desk
- Heating
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
-
Private Room - 3 Beds
1 Double Bed and 2 Twin Beds
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating and fresh towels every 7 days
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Desk
- Heating
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
-
Double Room
1 Queen Bed
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Desk
- Heating
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
-
Shared Dorm - 16 Beds
1 Twin Bed
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Mobile key entry
Comfort - Heating
Need to Know - Limited housekeeping, shared accommodations, towels not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Heating
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Shared accommodation
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
-
Basic Single Room
1 Twin Bed
Overlooking the garden
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Desk
- Heating
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
-
Private Queen with Balcony
1 Queen Bed
Features a private balcony/patio
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Desk
- Heating
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
-
Triple Room
1 Queen Bed and 1 Twin Bed
Overlooking the garden
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Desk
- Heating
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
-
Private Twin - 2 Single Beds
2 Twin Beds
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Desk
- Heating
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
-
Deluxe Single Room
1 Twin Bed
Overlooking the garden
Layout - Separate sitting area
Internet - Free WiFi 50+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - A down duvet and bed sheets
Bathroom - Shared bathroom
Practical - Desk, mobile key entry, and desk chair
Comfort - Heating
Need to Know - Limited housekeeping, towels not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Desk
- Heating
- Separate sitting area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Shared/communal kitchen access
- Bedsheets provided
- Towels not available
- Shared outdoor bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Desk chair
Guest Reviews
- Carlos (8/5): - Clean room, Mary was very helpful
- Jaggy (8/5): - Great stay.
- Trisha (8/5): - Convenient, it's by downtown so shopping and dining aren't an issue. It's clean and sheets looked washed, just an issue with some dust on the cabinets. Other than that everything is clean
- Charles (10/5): - it was downtown and the marina with beautiful boats, and it had a nice kitchen
- CLAUDIA (6/5): - The property is clean but requires many renovations. The property is quite deteriorated. The pictures posted do not reflect the condition of the hostel. There is a smell of old building.
- Hans (4/5): - No towels. No facilities in chamber. Shower to smaal. Washroom.
- Verified traveler (2/5): - First time hear room check in after 9pm need to pay extra. And how come $50 hostel with 8 beds a room need collect $200 deposit, ridiculous
- sonal (6/5): - Good
- Ehsan (8/5): - That was not fancy , but clean and Mary was so kind and polite. Near to shopping centers and beach.
- Marty (2/5): - The lady who runs this operation, Mary, is sketchy and unworthy of your trust. When checking in, all of our questions or comments were met with patronizing remarks or a dismissive and condescending laugh. We noticed there were no towels, and she told us if we want one they are $5 each to rent. After we checked in and paid our deposit we went out for dinner and when we returned to our room we saw that she (or someone with a key) had entered our room and gone through our belongings. We finally had enough of her and this place that we demanded our deposit back and left to find other accommodations.
- Brian (2/5): - Did not stay. Staff refused to let me keep my valuable bike in my private room.
- Kenney (2/5): - The Amenities are ancient; there is not even a table, the bed sheets are very rough and old, and the quilts are not clean. Worse than a cheap motel but more expensive. Unless you are a backpacker, this hostel is definitely not suitable for families and children. My family was very dissatisfied and had a terrible experience.
- Mario (10/5): - Unique
- Douglas (2/5): Do NOT stay here! Unsafe and unclean! - This place should not be listed on this site. It isn’t clean nor is it safe. The room I was given was downstairs in the basement and the windows were not to code (couldn’t escape in a fire). Furthermore the musty smell in the basement was dismissed as “the sheets were put on damp”. People not staying there had the code to the building and were in visiting in the middle of the night. No refunds in spite of leaving after one night due to conditions.
- Phung (6/5): - no idea!
- Jatinder (6/5): - Very basic.
- Cliff (10/5): - It was only a five minute walk from the Ebus station to the hostel. Mary is awesome. She is competent and friendly. The place is clean and comfortable. It was quiet. The only detraction I would say is it didn't have a composting bin. I'm so used to them in Vancouver, I feel badly about putting organics in the garbage. I love this place, and I would certainly recommend it.
- Verified traveler (4/5): My worst Hostel Stay!! - It seemed like from the beginning that she didn't really want me to stay there. I had booked it on hotels.com in advance. On my receipt from them it said there will be no extending charges at all. After I booked the room about 4 hours later she texted me saying that she had to charge my car another $28 because she didn't add the room cleaning fees. I was never brought up to me from the beginning so she just went and didn't get it so I got ahold of hotels.com and we found a way back in in like 5th page of the itinerary that it says you can ask for room cleans daiy for that's under my discretion if I want that or not and I didn't never asked for it but they still charged me for it. Next she accused me of smoking in the house when I don't smoke and it just felt like an aura of like this meanness towards me the whole entire time. That was kind courteous respectful just went with the flow didn't get upset about what she was doing. So on my day that I left checked out She texted me about noon and said that she had refunded my my damaged deposit I checked my credit card and loan behold she refunded it and then recharge my card again a $180. I was slabbergast and she's like I don't know how to put it back I can't do that for you it can't be done. So she tried to make it seem like it was a done deal and then I just had to pay it and it won't sleep she felt that I would just give up and just let her take my money or something. So I had to meet her to get it back. It was all stressful.
- Regie (4/5): - Shared toilet and bathrooms. Old property. No light at the backyard where we park our car. Limited free parking.
- Carol (10/5): Very satisfying - Price was great. Husband was in hospital so nice to have a place to sleep
- Niall (2/5): - There was blood on the sheets exposed wire and it was not the room I expected and didn’t look like the room on your website
- Rustam (10/5): - Its a simple but clean place. Has kitchen. Thats all we need for this price.
- Verified traveler (2/5): Nightmare Fuel - Just.so.horrible. Imagine you look in an ollld garage, and you see two beds in the dankest and smallest building on the planet. Like a tree Fort with textiles
- Verified traveler (2/5): - Very bad
- William (2/5): - Our booking was not processsed and we didn't have a place to stay. Manager was ironic when I asked about our booking.
- Verified traveler (10/5): - I was really surprised at how quiet n peaceful it was there n the washroom n shower area were also up to my standards I would most definitely recommend checking this hostel out
- Nafiur (8/5): - All ok. No issue. Good service for the price. Near downtown.
- Chris (2/5): - I have read alll the feedback from the other people that stay in yhis hostel and its all negative,,
- Verified traveler (2/5): - It was a nightmare experience . A very noisy and loud environment, people outside are screaming ,drunk with loud music at middle of the night till 3 am. No enough sleep due to loud environment and terrible smell inside, bed was intchy and can’t stand to sleep. This is just a terrible hostel ever. It’s very cheap and good price but worthless. I will never ever recommend this hostel ever. Sorry for my negative feedbacks but I’m just being honest to improved this hostel a better place to stay .
- Verified traveler (10/5): The truth - Loved the vibes cool people there as well
- Verified traveler (4/5): Terrible - The owner is rude. The bedroom is so bad - bad smell, sockets are inappropriately equipped, door lock is so hard to lock, and more importantly need to switch off the lights outside of the room. The environment is so noisy and poor as the sound-proof is so bad. The most significant thing is that it definitely didn’t worth the price. I was paying nearly a hundred buck for a night!
- Richard (2/5): Rude behaviour person ever I meet. - Very bad behaviour woman who work at front office plus in charge whatever I don’t know she is too rude,( her name is Mary)even can’t use micro oven she call police because of use micro oven.
- Verified traveler (6/5): Not the best. But ok for "budget" accommodation - It wasn't bad. The lady was good to us and showed us around. They have a small dining area and kitchen equipped with most of essential cooking equipments. But we didn't realize there would be common bathrooms/toilets. Probably our mistake to verify things. The room wasn't too unclean, but the toilets could definitely get some cleaning and possibly a makeover. The showers were enough to stand in but the just curtains. :/ we certainly didn't shower and tried to hold in as much as possible.
- Willaim (4/5): Big bucks in a old house. - It is an old house with a number of small rooms in a run down part of downtown. The price of 82$ was extremely high for the quality of the place.
- Mandy (2/5): - Never saw so terrible hotel, if 0 stars is available, I want to rate this place.
- Verified traveler (2/5): - no drinking water. no toilet paper. Toilet broken. A dump.
- Ana (2/5): Disappointing - The group of two families decided to stay one more night in kelowna after checking out from the other hotel. Since it was last minute we look for some place cheaper. Upon checking in we were informed that 1 room was not available. All payments were processed and everything was so disappointing after. It was indicated that amenities includes free parking, free breakfast and free internet but there was no enough parking space and no breakfast. We had to leave our stuff in our room unlocked because we had to deposit $20 for the room key. The room was small, clean but no air conditioning. Definitely not worth staying for family.
- Verified traveler (2/5): Avoid - The front desk customer service at check-in was so unpleasant I wanted to immediately leave the property and find elsewhere to stay, however this was not an option as most properties in the location were booked up that night. The lady was rude at times, patronising, asking many personal questions, this made me feel very uncomfortable. This set the tone for the rest of the stay, the hostel has a weird atmosphere, most unlike any hostel i have stayed in previously - it is certainly not friendly, nor welcoming. The room itself was almost bare, very cold at night, with mix-matched bedding & furniture. It was not dirty, but certainly wasn't as clean as it could be. Considering the lack in customer service and quality of the room, the hostel should hugely lower their price. I wish I had read the countless negative reviews left by other unhappy customers, as i am shocked to see the unprofessional responses left by the owner to the online feedback. This attitude shows the owner does not value nor respect the customer, and does not care to hear feedback to improve their business. This is not your typical hostel, and the front desk makes you feel as if you are a child entering her home. I visit Kelowna often on business and will not be returning.
- Verified traveler (2/5): - It was a terrible experience. I booked a room, went there and banged on the door for 20 mins with no answer. Had to get a room elsewhere and they still charged me for a room I did not use. Terrible terrible place to stay.
- Verified traveler (4/5): - the room s picture was not posted online. not what we expected when we arrived
- Verified traveler (6/5): - Very nice place near to the downtown the staff is always there
- Gloria (2/5): - I was very disappointed with the stay - mouse droppings were found. I will definitely not stay there again. Did not even use all the 5 nights and only stayed for 2.
- John (8/5): - It was great outside with family.
- Lyn (2/5): hostel- not a nice place to stay - We decided not to stay at the hostel because at first look the room wasn't good. It was old and away from the main building. We have to go the main building to use the washroom and kitchen. Not a good place to stay.
- Verified traveler (8/5): - Been a good experience. Met nice people.
- Verified traveler (4/5): only of interest because of downtown location - most expensive hostel room I've ever had, with room in the basement and washrooms/shower on the first floor. the whole atmosphere felt very uncomfortable. the hostel would need an overall deep cleaning
- jackie (2/5): Close to waterfront park - Terrible experience and lots of people live in the house and a couple of rooms have 4 people!
- elaine (2/5): Pit bull Lady who owns hostel - stay away ! - The lady who runs it is a nightmare. She is crazy and runs the hostel like a prison camp. She is bossy, demanding, nosy, and constantly giving commands to everyone. She tells you right off the bat, to clean up after yourself "this is not a hotel" that nothing is for free. The house is nothing like a hostel, no relaxed atmosphere, no one sitting around talking, it was an awful place. The next morning I packed my bags, took a shower, then left 20 min to make my breakfast. At 1105 am (five min. after official check out) I was standing up eating my egg sandwich, talking to another guy who was also officially checked out but he was cooking his breakfast, and she came up the basement stairs and shouted in my face "GET OUT" "GET OUT NOW". I have no idea why she suddenly hated me so badly, but she said to the guy, "YOU OKAY...YOU STAY HERE LONGER...BUT YOU (me) GET OUT OF HERE NOW, OR I CHARGE YOU 20 BUCK MORE"...It was horrible. The guy cooking said "woooh" but maybe he would have been next if he said anything more. So I left, and said that I will definitely write a bad review about this place. And I have stayed in Hostels all over the world, Morocco, Ireland, Canada and never have I been treated so horrible in my life. Down the street in Kelowna is a really really cool hostel on Pondosy St. I highly recommend that one, it is a true hostel and super friendly
- Irene (2/5): - Am not impressed cause we didn't even stay there and were still charged $183.00. We did phone them in the afternoon cause we were in Banff with car trouble and told them it was impossible for us to make it that night!!! They said nobody would pay this much at the last minute and yet they had no qualm charging us the full amount!!! Pure highway robbery!!
- Russell (6/5): Clean and reasonable - It was about what we expected: nothing special but clean and functional. There was no air con so we couldn't sleep properly during our July stay. The breakfast was disappointing. There was no lock on the windows.
- Abdul (2/5): Bad hotel false advertisement - Very old property, run by one person. No customer service.
- Verified traveler (2/5): Not recommended - Just as a last resort to not sleep on the street. Terrible conditions, owner will avoid helping at all cost. Terrible breakfast, terrible parking.
- Verified traveler (2/5): Run down hostel, in need of a lot of TLC - Mice in the dining room A very unhelpful member of staff. She was very cross with the cheaper rate i had secured through Expedia, and there were extra fees due to me using an overseas credit card to pay for the room No early checkout so i had to give in my key the night before and then leave my door unlocked when i left my room to go to the bathroom Basement room - damp & cool Bed very soft, and room very small
- Rosaria (8/5): Good Hostel - Clean,comfortable,great location.
- Linda (4/5): only if you need cheap - The actual hours the owner is there isn't as posted. Even though the room was free I wasn't allowed in the hostel until after 2pm. She also charged me for a full extra night when I checked out at 10pm for a late bus. She was also very rude when someone phoned for a dorm bed. The kitchen was stocked with plenty of dishes, cookware, utensils, even some storage plastic, but do make sure that you don't leave your food out for the occasional mice (Kelowna does have them.) The small dining room is rather charming. My room was in the basement so I was a bit chilly, but I can imagine it's great in summer. I guess my favorite thing about this place was the location. There's a Safeway on the next block, and the lake is only a few blocks away with plenty of shopping on the way. Frankly, though, I wish I'd paid for a hotel.
Photos
