Isle of Capri Casino Hotel Lula – A Caesars Rewards Destination

Location: 777 Isle of Capri Parkway, Lula, Mississippi, 38644, Lula, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 01:00 AM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 6:30 AM - 1:00 AM. The front desk is staffed during limited hours.

Amenities & Facilities

• Casino
• Designated smoking area
• Outdoor pool - seasonal
• Elevator
• Conference space
• Safe-deposit box at front desk
• Front desk (limited hours)
• Wheelchair accessible parking
• Assistive listening devices available
• Braille or raised signage
• Free self parking
• RV, bus, truck parking (surcharge)
• Banquet hall
• Wheelchair-accessible van parking
• Well-lit path to entrance

Rooms Available

• Luxury Room, 1 King Bed, Smoking (Newly Renovated)

  1 King Bed

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Desk and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Smoking
  • Bedsheets provided

• Luxury Room, 2 Queen Beds, Smoking (Newly Renovated)

  2 Queen Beds

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Desk and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Smoking
  • Bedsheets provided

• Luxury Room, 1 King Bed, Non Smoking (Newly Renovated)

  1 King Bed

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Desk and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Bedsheets provided

• Luxury Room, 2 Queen Beds, Non Smoking (Newly Renovated)

  2 Queen Beds

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Desk and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Bedsheets provided

Guest Reviews

• Valerie (10/5): - It alot changed but it was nice
• Michelle (8/5): - everything was ok - the casino would be great if they ever get finished- the room was snug but nice again king bed with miniature pillows
• Ginnie (10/5): - Wonderful experience
• John (10/5): - No smoking odors in hotel rooms
• Rex (8/5): OK, but a good price point - Just be aware, there is NO WiFi in the rooms. I was surprised as I was going to do some work in the room. Overall the hotel was clean and seemed to have been relatively recently updated. I was there for a 4 night stay and there was no housekeeping service for the room.
• Kertrina (8/5): - Off the grid. Quiet. No WiFi. The towels had some hair that wasn’t mine on it. Overall, the staff was nice and helpful.
• Michael (8/5): - Rooms are clean. Staff was friendly. Remote area not close to dining. We did not eat at hotel. Casino was ok but smoking permitted.
• Dorian (2/5): - Front desk clerk is tremendously unprofessional and lack of customers services training
• Dorian (2/5): - Well i had a late check-in and paid for the rooms but the front desks lady told me since i didn't check-in at 11am they considered it a no-show i told her how the rooms already paid for she persisted and hang up the phone
• Patti (10/5): - Quiet room
• FREDRICK (4/5): Sad to see this hotel go down. - No Breakfast, no food service als the sink in restroom would not drain.
• Janice (10/5): - I really enjoyed the pool this year, I'm so happy you guys opened it.
• Latongila (6/5): - No wi-fi No pool for the kids Stingy with the towels Toilet wasn’t clean
• Diana (6/5): UNBALANCED ROOM - For the price I was giving a room that one bed was broken, there wasn’t any refrigerator or microwave in the room, I had to go back downstairs to inform them, had to wait until someone come up to review that room, was told that room was up for repair and shouldn’t never been given out, after driving 10 hours I had to wait another 30 or more just to get another room, the room I pick and show the room was supposed to be nice and clean, refrigerated and microwave supposed to be in the room I pick, all that money I was spending I shouldn’t be forced to stay in the room I didn’t pay for or ask, we finally got another room after the maintenance gave approval, if a customer say they didn’t want a room that was damaged with no refrigerator or microwave I should have gotten that changed, not that I have to accept what they give me, I been to a lots of hotel on emergency level the room was always descending and better and me as a customer if I know I wasn’t going to be comfortable in that room or see that room wasn’t right, they always give me another, luckily that I haven’t had problems with that but twice and you’ll make it three, but it was correct and I always get another room and they take care of the problem before they release to anyone else
• Tamara (10/5): - The room was nice and clean and I'm very picky.
• Verified traveler (4/5): Poor condition - Poor condition
• Dane (8/5): - The Hotel is newly renovated, There’s no breakfast available, the casino area is very smoky, they’re working on renovating the buffet area in the casino area. The casino does have one operating restaurant currently. The place has so much potential.
• FRIEDA (8/5): - Since i very unfamiliar with the area it was difficult to find a restaurant for breakfast or close shopping. Property is somewhat remote.
• Trenice (10/5): ABSOLUTELY BEAUTIFUL rooms - Exceeded my expectations, the room was immaculate...super clean...very nice
• Indria (8/5): - Very nice and polite
• Connie (4/5): no Internet/wifi - No Internet/wifi; 2 out of the 4 electrical outlets would not hold a plug to recharge phone
• David (10/5): - The bed was very comfortable, then room was clean and quiet. The shower had good water pressure and plenty of hot water. The towels were fluffy fresh & clean. The place was very clean and smelled fresh. The ice machine had plenty of ice. I broke even in the casino slot machines. This is located just over the bridge from Helena, Arkansas which has some fantastic civil war historical sites and the Delta Cultural Center along with the very cool Phillips Co. Museum. Maple Hill Cemetery in Helena is also a great visit if you are into that thing.
• Mark (4/5): - Hotel was nice but no internet for entire 3 days. NO INTERNET - REALLY??? YES - REALLY And no breakfast either and nothing within many miles. Not much of a casino but I don't gamble so to me it is irrelevant.
• Gary (6/5): - The value wasn't there for our stay.
• Steve (8/5): - The reason I only gave 4 Stars was that the TV wasn’t hi-def and many of the channels in the guide were unavailable. An example was every ESPN channel except the main channel was available. Unfortunately, that’s the channel that carries the most significant events.
• David (8/5): - The room was very basic, but nice. However...both beds seemed to have a ridge in the middle, so you had to sleep right in the middle or you felt like you would fall off either side. Also, the only restaurant available at the casino was tucked away on the opposite side of the complex, making it super inconvenient. And lastly, this was definitely the smallest casino we'd ever seen. Not a single roulette table.
• Kathryn a (6/5): - Needs a real restaurant or at least a place for coffee
• Fred (2/5): Forget Isle Casino Hotel Lula - No heat in the room, no hot water, and no Internet
• Joseph (8/5): Needs new employees - Nice quiet the guys and women at the desk are unprofessional and rude but casino was nice
• Neely (10/5): - The property is located in a secluded location not too far from other amenities and surrounding towns.
• Lakeesha (10/5): - The only thing was there was no WiFi
• Verified traveler (4/5): Worst casino hotel I’ve stayed at - AC didn’t work well in the room. Hotel description said it was recently renovated but everything was very dated. Shower didn’t drain properly. Beds were terrible. No fitness center. No WiFi or smart tvs. Would not come back.
• Peggy (10/5): - Everyone was very friendly and helpful.
• Ellis (6/5): - The room was alright but just small and fridge raider didn’t work
• James (8/5): - The area was clean, staff was very friendly and professional.
• Verified traveler (4/5): Disappointed - At this hotel the staff was friendly but the room was substandard for the price. My bathroom sink was dirty, dirt was on top of fridge door and in the corners of room. My phone didn't work and the ac unit was filthy. Tha shower exchange didn't work properly.
• Lawrence (4/5): I Would Not Visit Again - At check in we where advised there was not many non smoking rooms. We where placed all the way in the back of the hotel where the TV did not work and NO wifi. The wall outlets where in improper use. With the shower head hanging out of the wall
• Austin (6/5): - Not hot water. I guess it was not hot water day.
• Jawanna (8/5): - I like how peaceful it was
• Shelia (10/5): - Nothing
• Sarah (4/5): - Our bathroom in our room was disgusting! There was a used qtip on the floor and dirty smears on the wall! Bed was very outdated and uncomfortable!!! We will not be staying here again!
• Dorian (10/5): - The space and lighting areas
• Dianna (2/5): - No heat in room
• Melissa. (10/5): - Very friendly and nice
• joyce (2/5): - If you have another place to stay, avoid this place as the plague. It is a huge complex however everything is closed down. There’s not a lounge that is open for sitting or drinking. There is no restaurants except one the way in the back of the facility and it is not designed for you to sit and eat it is designed for you to take out.the food that Was offered was good, but very limited and very expensive. The room was old and dated the hot water in the shower was not hot barely warm at 6:30 in the morning. There is no valet parking at the hotel and for those who are physically challenged. It is quite a walk from the parking lot to the hotel. The staff at the front desk was very pleasant. That was a breath of fresh air however, there pleasantness was overshadowed by the deplorable condition of the hotel itself, there was no place to purchase coffee in the morning before 9 AM in the Casino that was a joke. The bar in the casino was closed and there were no drinks available alcoholic drinks available imagine that!
• Jeremy (4/5): - No remote for the TV, tv had broken areas or burn spots so image was messed up. Local cable channels but no guide, no WiFi, only 1 restaurant and it's basically all to go, lots of non working machines, showerhead leaked and did not provide adequate water pressure. The only saving grace was that there was a microwave and a coffee maker so I could bring meals to warm up. Again, how does a place not have WiFi?? Staff was friendly.
• Steven (10/5): - Nice stay for the area.
• Tammy (10/5): - Rooms were nice and clean. Service was great. Workers were polite and very accommodating.
• Jeff (10/5): - I read some poor reviews before our stay, so we were pleasantly surprised at how quiet, clean, and comfortable our room was. We will stay here again with no hesitation. The dining options onsite are very limited, but we just wanted a sleeping room, as we were gone all day elsewhere having fun, and we had a well stocked cooler and snacks so no need for hotel or casino food.
• Verified traveler (8/5): - The air conditioner/ heater in our room only worked on air and it was cold and raining so we needed heat . We ended up turning it off completely so that the room would warm up . I had also asked for no long walks to the elevator and no stairs . We were put on the 2nd floor nearly to the end of the hall . The other room that we paid for the handle to the commode had been taken off , luckily the guy that we got the room for knew how to fix it. We always stay at the Isle of Capri when we have fishing tournaments and this was the worst the hotel has been . I did not complain though because all in all the stay was great
• Verified traveler (8/5): - Clean hotel, friendly staff.
• Rovonda (10/5): - We arrived early the front desk was great.The staff was very kind and helpful.Its my second time visiting from hurricanes.By way of New Orleans.We will be back.Thanks again
• Tamikka (8/5): - Property has been updated since i last visited. The updates have improved the property greatly. Nice clean rooms and check in is more conveniently located.
• Kimberly (6/5): - My car was broken into while I was there
• Jeffrey (10/5): - Great place. Convenient
• Anthony (2/5): - Just very un clean ran bath water it was all yellow
• Adrienne (6/5): - We stayed two nights here with our toddler. Everything was adequate and the room was clean. I probably won’t book it again, but there aren’t many options in the area and so I’m glad it was available.
• Gail (8/5): - Parking could be closer for the elderly. Comfortable bed, liked that there was a mini fridge and microwave. Will stay again if I can get certain room #'s
• Michael (8/5): - They have made some improvements here, but there are not good dining options and it seems that all the vending machines are broken or malfunctioning in some way. So my tip would be to Bring your own food/snacks.
• niecy (10/5): - Everything
• Dianna (10/5): - Great fun
• Courtney (2/5): - I found hair on the floor
• Jason (2/5): - none of the vending machines worked. No bartenders were at any of the bars. Checked out early and wouldn't approve a refund for my stay.
• MARK (8/5): Lula - Nice for the area!
• David (4/5): - No hot water that makes it hard to go to work early . Never saw bartender work the casino bar. I will research better next time . It was definitely of the beaten path and one of my worse experiences
• Latanya (4/5): - The first room had bed bugs . They gave me another room . But at this point I was very uncomfortable. I was ready to leave
• Michael (8/5): - The staff were the absolute best part of the visit, very friendly, welcoming and helpful. Even though the room was supposedly smoke-free, it still smelled a lot of smoke, and the person next door made a lot of noise. Smoking goes with the territory, i guess, but it would be wonderful if the room didn’t smell of smoke. Food options limited. Wonderful staff.
• LaShandria (10/5): - Rooms have been recently remodeled. Clean and simple. Nothing fancy. Served my needs.
• Michael (8/5): - This place is being renovated at this time, but it doesn’t really interfere with the lodging. The staff were friendly and efficient. Dining options at the casino are very limited and it is a 25-30 minute drive to any other options.
• Cheryl (8/5): - Was heditant about booming as past visit hotel old and needing updayed. I enjoyed coming to an updated hotel facility.
• Roxie (8/5): Surprisingly better - The hotel was much better then what previous reviews where. The hotel itself was going through renovations but it was clean and orderly. The only issue I had was the AC wasn’t cooling the room like it should and the WIFI didn’t seem to work up to par for the side of the building I was in. Other than that it was very nice stay.
• Michael (6/5): - Vending machines rarely work correctly and the staff are not friendly.
• Douglas (2/5): - Horrible experience
• Jacqueline (2/5): - The room was infested with bugs and very smelly. The entire hotel need to be renovated
• Larry (10/5): - To far away to my room.
• Roderica (8/5): - I’m from Lula so Isle of Capri have always been a go to hotel. The staff are friendly and they helped me with my dad that’s is a wheel chair. Room service was great and they stay was well worth it
• Luella (10/5): - It was wonderful and nice
• Patsi (2/5): - This place is TERRIBLE! Mattresses were original to building it seemed. Mold on bathroom ceiling, hadn’t been painted in decades so there were chips all over all the walls. The internet didn’t work at all. The entire place smells like an ashtray, even in the nonsmoking rooms…..why even bother? The only restaurant has about 5 items to choose from. It’s just horrible! Then, they charged $157 a night?! Ridiculous!!!!
• Jacquelyn (2/5): - I reserved 2 rooms and paid in advance for them. Upon arrival they only had 1 room reserved if after I presented my receipt showing that I paid for 2 rooms. The rooms are outdated, no closets, and the food from O’Henry’s restaurant was terrible!!!!!!!!
• Barbara (10/5): Vacaton - Great food, friendly service, room was clean and very comfortable
• Nicole (8/5): Quick trip - Room smelled like mold and smoke but it looked clean and was clean. Beds were comfy and staff was very nice.
• Michelle (6/5): - I paid online through Expedia for a King room - I received a double 😡 I didn’t know there wasn’t a fridge or microwave- bathroom was so outdated- it was confusing on how to even get to “check in” they didn’t even have coffee in the lobby- the lil coffee pot in the room was a joke - the chair in the room was SUPER DUSTY- Staff is very friendly - I understand that things are under construction but guest come first
• Rob (6/5): - The staff was excellent. Everyone I encountered was friendly and responsive to all my needs and questions. The property itself was probably a showcase at one time, but has been neglected for some time. The room was clean and stocked with all the necessities. However it was outdated and needed more or better lighting. I asked the front desk about free wifi and he gave me the info and then he said " We have it, but it is spotty. Depending on your room you might not be able to connect." He was correct, I could not from my room. Not his fault, I felt bad for him having to tell all the guests that.
• Mary (2/5): - Nothing that was supposed to be provided was there. No fridge, microwave, breakfast, or dining options were available. No place nearby to get food or groceries. Had to leave our trash and wet towels outside the door and wait for clean towels to be left in that spot. Our suite smelled like stale urine and carpeting was stained and dirty. We reserved 5 nights, considered leaving but had nowhere else to stay
• CHARLES (4/5): - We were not there for the casino. Our stay was proximity to the Blues Festival in Helena. There were these issues: Entrance to the hotel is hard to find. The entry lanes wander around the parking lot, directing you to the casino. I had to go inside to get directions to the hotel entrance. No remote for the TV. Maintenance brought several remotes to try, but none worked. We were able to get the TV on with a switch on the TV, but not able to change channels. The maintenance guy was sorry, but we never heard from him again. No working TV? Too bad. We could sign on to the hotel WIFI, but internet not available. When I asked the desk clerk about WIFI, he said it doesn't work well in some areas of the hotel. Fortunately, I have a "hotspot" on my phone. Water was "hard" not good to rinse soap off. Ice machine on the 2nd floor was out of order. I had to go down to 1st floor to get ice. Clearly, management is not interested in maintaining a reasonably cared for lodging facility.
• Sharon (10/5): - Everything was excellent. The staff was great and very helpful
• Calvine (2/5): - We booked 1 room with 2 queen beds. We got there and had two double beds. Showed our booking paper to the guys at the front desk and ask to be moved to A room with Queen beds and he SMILED and kept SMILING and said that they didn't have any queen beds in their Hotel. Said Expedia is giving out WRONG information.The floor was dirty. We had 2 set of towels for 3 People. He took A copy of my Booking papers that stated: I booked 1 Classic Room, 2 Queen Beds. Also paid A hotel Booking protection for 3 People. We came there only to sleep, NOT to Gamble. When we left the room we were headed to Helen, West Helen and Marvell. HOPEFULLY I will never have to go there again. MOTEL 6 would have been A better place to stay. Atleast there we would have had room to sit other than on the Beds.
• Evana (2/5): - The base boards, lamps, and desk was dusty. The shower water was brown, turned wash cloth brown. Toilet kept bringing up stuff that was whatever in it. I complained, they said just let the water run until it clear.
• David (2/5): NEVER AGAIN - Moved 3 times to get a room with good ac, no hair dryer, carmel color water coming out of faucet, no kind of coffee pot throughout the whole place. Mold in the bathroom
• David (8/5): - The entire staff was very friendly and attentive to our needs. As well, they went out of their way to make special accomadations. There was two things missing....Should have had courtesy coffe makers in the lobby or in the lounge area for guests to get at their leisure, and no roulett table in the casino. Otherwise, very good experience
• David (8/5): - I liked the live dealers in the Casino
• Donald (2/5): Do Not Stay Here! - Facility was VERY dirty, Unkept, & Smokey!
• Michael (6/5): - Spiders in the bathroom. Yellow water coming from the sink and shower
• Margie (10/5): - I loved the view and ho safe while I was there
• Shiann (2/5): - The carpet was filthy the phone didn’t work and the bed had stains on them terrible for almost 200 never will I ever stay there again
• alvin (2/5): - Dog hair and stains have pictures out middle of nowhere and pool was shut down never again left day early and it was my wifes birthday
• James (8/5): - IT WAS VERY CLEAN AND THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL
• Bobbie (4/5): - The room was really nice and clean, no problems with the appearance of room. Only, we did not receive ANY services in this room. I know you don't change the bed every day, but what about bathroom or vacuum the floor after a couple days of being used. NOTHING!! Also, there were no explanations given on your Housekeeping polices. Upon checking out this morning, there was not anyone to talk or to get a receipt of my charges. We could not get in the building ALL the doors were locked. There were several numbers I'd tried to call without any results. I would like to request a copy of my bill, please.
• Ruby (10/5): - I enjoyed my night stay. Very friendly people and they were all very accommodating.
• kim (8/5): - There was not high speed WiFi in the room as advertised. Actually, no wifi service on the property. Pool was closed. Room was clean and comfortable

Photos