Boulevard on Beaumont
Location: 131 Beaumont St, Hamilton, New South Wales, 2300, Hamilton, AU
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Rooftop Terrace and Amenities
Experience stunning views from our rooftop terrace and enjoy the convenience of wireless internet access. Unwind with a drink at the bar/lounge and savor delicious meals at our on-site restaurant or coffee shop.
Convenient Services
Benefit from express check-in, express check-out, and dry cleaning/laundry services. Plus, take advantage of our roundtrip airport shuttle for a hassle-free journey.
Comfortable Guestrooms
Relax in one of our 32 guestrooms equipped with modern amenities like microwaves, LCD televisions, and complimentary wireless internet. Feel at home with conveniences such as coffee/tea makers, washers/dryers, and housekeeping services.
Immerse yourself in the vibrant city of Newcastle with a stay at Boulevard on Beaumont. Book now for a memorable experience!
Important Information
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 10:30 PM
Check-out: 10:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Express check-out
- Terrace
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Safe-deposit box at front desk
- Express check-out
- Internet access in public areas - high speed
- Smoke-free property
- Express check-in
- Parking (limited spaces)
- Self parking (surcharge)
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Offsite parking reservations required
- Covered parking
- Secured parking
Rooms Available
-
Deluxe Apartment, 1 Bedroom
1 King Bed and 1 Twin Sofa Bed
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Towels
Practical - Washer/dryer and iron/ironing board
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- DVD player
- Microwave
- Alarm clock
- Electric kettle
- Stovetop
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
-
Deluxe One Bedroom Spa Apartment
1 King Bed and 1 Twin Sofa Bed
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Towels
Practical - Washer/dryer and iron/ironing board
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- DVD player
- Microwave
- Alarm clock
- Electric kettle
- Stovetop
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
-
Deluxe Apartment, 2 Bedrooms
2 King Beds
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - 2 bathrooms and towels
Practical - Washer/dryer and iron/ironing board
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Electric kettle
- Stovetop
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
-
Two Bedroom Interconnecting Apartment
1 King Bed and 2 Twin Beds
Layout - 2 bedrooms and 2 living rooms
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - 2 bathrooms and towels
Practical - Washer/dryer and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- DVD player
- Microwave
- Alarm clock
- Electric kettle
- Stovetop
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
-
Apartment, 1 Bedroom (Spa)
1 King Bed OR 2 Twin Beds
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Partially open bathroom, towels, and a shower
Practical - Washer/dryer and iron/ironing board; rollaway beds (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- DVD player
- Microwave
- Alarm clock
- Electric kettle
- Stovetop
- Free WiFi
- Partially open bathroom
- Weekly housekeeping provided
- Bedsheets provided
-
One Bedroom Disability Access
1 King Bed and 1 Twin Sofa Bed
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Towels
Practical - Washer/dryer and iron/ironing board
Comfort - Climate-controlled air conditioning
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- DVD player
- Microwave
- Alarm clock
- Electric kettle
- Stovetop
- Wheelchair accessible
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
-
Apartment, 1 Bedroom
1 King Bed
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Partially open bathroom, towels, and a shower
Practical - Washer/dryer and iron/ironing board; rollaway beds (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- DVD player
- Microwave
- Alarm clock
- Electric kettle
- Stovetop
- Free WiFi
- Partially open bathroom
- Weekly housekeeping provided
- Bedsheets provided
-
Two Bedroom Apartment
2 King Beds
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch LCD TV, cable channels, and DVD player
Food & Drink - Microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - 2 bathrooms and towels
Practical - Washer/dryer and iron/ironing board
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Electric kettle
- Stovetop
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
Guest Reviews
- Deaarne (6/5): - Nice hotel however was food and rubbish on floor and under bed
- Samantha (4/5): - The room was not very clean. There were small bits of food (looked like cooked and dried up rice) on the floor in the kitchenette area and the dining table was visibly unclean. I was not planning on using the kitchenette or dining area, but this was still disappointing. Check in is at 3pm so I (wrongly) assumed that check out would be at 11am. It’s not. It’s still at 10am, so I had housekeeping knocking on the door at 10.05am then 10.20am when I was still in there asking when I was leaving. When I explained my error they were not very understanding. It’s my mistake, I get that, but a little kindness goes a long way. Approximately 2 hours after I sent the check out text, my phone rang 3 times in a row. I was in middle of something, so couldn’t answer. No voicemail was left. When it rang the fourth time, I answered and was asked by reception if I was checking out today. I explained I’d done so several hours earlier and sent the text. The man I was speaking too just said “okay thanks” and then hung up. It was odd.
- ROBERT (8/5): - Great
- Rattanasin (10/5): Very good - I love here so much
- John (10/5): Boulevard on Beaumont - The only issue was safety problem that the smoke detector had a shower cap over it.
- Kim (10/5): - Was nice clean and in a good spot to go for a walk to get food and look around, the paid parking very small spot of in a larger car
- Glen (6/5): - Convenient location. Room smelt of bleach.
- Laila (6/5): - The rooms were comfortable but the air conditioner was set to automatic temperature of 28degrees which was way too hot too sleep in. We had to get up during the night to turn it off and then 3 hours later it would come back on again. The location was central but also noisy over the weekend being so close to the pubs. I also felt unsafe coming into the building at night as there were unsavoury looking people hanging by the door as I was trying to go in with one guy trying to follow behind me. I would have liked a hair dyer as well.
- Brett (4/5): Never again - No reception, You have to wait for the room to be ready before they will provide instructions on how to get in. After 3 phone calls to follow up I waited 2 hours after check time of 3pm for instructions on how to get in. Parking is an additional cost. Coffee cups in cupboard were dirty. No washing up liquid to clean already dirty cups. Unsafe area with druged out people passed out on the side walk out the front.
- Deaarne (10/5): - Always good
- Therese (4/5): - The code system was very complicated and didn’t work properly at night almost causing us to be locked out .The shower in the ensuite had no hot water and the kitchen tap had no cold water.
- Jim (6/5): - The room was clean and spacious, but it is quite noisy from street noise and late night pubs nearby, there is only a code system to enter the property and your room. These are text messaged you on the day of arrival. We were there four nights and the entry code changed once in this time making it difficult to remember. Others there had been sent codes that didnt work at all, and when they try to ring the number it is a recorded message with no way of contacting anyone. When booking parking we weren't told that parking was 200 mtrs away at the Hamilton executive apartments, so had to make multiple trips from carpark to Beaumont apartments.
- MING (10/5): - Easy access, lots of parking space
- Adam (8/5): - Regular user of this property. Central location, very well.sound deaden from the road and other units. Small balcony, enough for a sitdown.
- Graham (6/5): Work trip - Arrived late and extremely loud music coming from outside, I called out and asked for the volume to lowered , they didn’t here so I used a coat hanger and knocked on their window, found out it was a music c school and was almost finished for the day , Only one bedside table and no lamppost with no light switch in the bedroom, a bit dangerous, but the washer and dryer were handy
- Chris (10/5): - The opening to the ceiling cavity was hanging down and I nearly walked face first into it when I arrived. There’s no A/C vent in the bedroom, and the apartment layout means very little cool air from the living space makes it to the bedroom.
- Samantha (4/5): - A week before my check in date I was called and advised there was a maintenance issue and my booking was being moved to a different location about a 15 minute drive away. I expressed that this was not okay, that I’d chosen this location specifically because I had an event nearby and wouldn’t have transport, so moving to a new location was not feasible. The receptionist said she’d see what she would do and would call me back. 45 minutes later I received a text confirming my booking at the original location. I called the next day, since I had not been called back and wasn’t sure if the text was automated or where my booking was now located. The receptionist confirmed my booking at my chosen location, and when I asked if the maintenance issue had been resolved, they confirmed it had. I was a little confused that a maintenance issue that was so serious it meant I needed to be moved to an entirely new location was resolved in 45 minutes but apparently it was. Upon arrival to the venue, I received a text that had codes to get into the building and the elevator, but no code to get into the room. I had to call reception and ask for the code to be resent. On a positive note, the room was great, the location was excellent, the beds were comfortable, the shower had great water pressure, and there were no other issues once we got into the room.
- Grant (8/5): - The only negative was no fan in the bedroom as a wall stopped the air conditioner from reaching the bedroom so had to leave in on 24/7. The floor in the lift was a bit tatty. Overall nice place to stay.
- Kassara (10/5): - Loved it
- Alyssa (4/5): - The property moved us to a different venue which was in a unsafe area, where we didnt feel comfortable during our stay. Felt like more of a downgrade then an upgrade.
- Elisha (2/5): - I was really excited to check in. Upon arrival things seemed fine until I noticed the place had cockroaches. And the oven didn't work so I couldn't use the cooking facilities I paid extra money for.
- Shaye (10/5): - Best accommodation stayed at in years was beautiful with spa tub washing machine big TV lounge with kitchen separate bedroom with balcony was 5 stars
- Wally (6/5): - Very noisy location no knives to prepare meals kitchen cupboard door knobs all sticky no cutting/chopping boards glass dining table had chips out of the top and the table frame had old food stains. Looked terrible.
- Bhupal (4/5): - Its hard to find exact location of hotel, not proper map of parking that's why parked in busy street parking, scratch in car. Overall not happy about stay.
- Mark (4/5): - The property suited us for ease of appointments. I was charged twice for the accommodation,once by expedia and once by the boulevard company(They did refund the money once it was bought to they're attention). The room was showing it's age and although fairly clean there was a cigarette butt on the window sill above the bed,marks on some walls and some debris on the floor and the bed was rock hard, so did not have a good sleep. Simply I would not stay there again
- James (10/5): - Good location
- Cecilia (8/5): - Property was clean just couple of dirty tissues left behind in wardrobe.
- Kylie (4/5): - I stayed here recently, the property was easy to find and the code system was good. Room however was small and run down, very basic. Door to bedroom area was jammed and wouldn't close. A friend stayed up the street in a cheaper but much nicer place.
- Joachim (8/5): Very clean and comfotable - A very comfortable stay. Unfortunately the street noise, including people in the street at all hours was very noisy from room 302
- Tobi (2/5): - This property was absolutely disgusting. The smell was like old sewage as soon as we opened the door. Every single surface was filthy. The beds had been slept in and bedding not changed as you could see the indent on the mattress plus sheets were untucked. I spoke with 3 different people from The property and was told an hour later that a cleaner would come and clean the property however we had already left. My mum was in Newcastle for cancer treatment and could not stay there. We were offered a refund from one of the staff members however 5 minutes later some dude called tony Jesmond called back screaming and shouting like a 2 year old child saying that he was not going to refund us. He demanded again details of the concerns we had about the property which I had now told 3 different people and provided video footage of the state of the place and tried to deny that it was accurate. I still have not been refunded from either Expedia or directly from the property. Absolutely revolting place and even worse response from a grown ass man yelling at a woman over the phone.
- Neleh (6/5): - My recent stay was not the best experience, I had issues with conflicting check in information, parking and accessing the floor that our room was on. The actual room itself was nice and suited our purposes well. There was an issue with one of the windows that meant that due to the very windy night there was a lot of howling coming from the window. I contacted them regarding the issues that I had and they replied with an apology email which was not just a generic apology but addressed each of the issues that I had. I have stayed at a different apartment owned by the same company and did not have any issues with that check in at all.
- Ryan (10/5): - Spacious, Awesome room. Very reasonable price too
- Karen (8/5): - My stay was from the Wednesday, leaving on Sunday. During the week, it was quiet, however on Friday night one of the residents decided to have a party with loud music and talking till approx. 4am Saturday morning. I also had issues with the Wi-Fi and ended up using my phone hotspot. The unit was clean and bed comfortable, I especially like to air con & heating. The real negative for me was the parking issue. To be charged $25 per night for parking - NOT happening and for a solo traveller, parking late a night in side streets and having to walk, I wasn't a fan of having to do this. Over all, it was a good stay - not sure I'd book this again.
- Ryan (10/5): - Calling reception staff to check in and get front entrance code and room code was very easy and didn’t take long at all. The fella I spoke to was lovely and didn’t beat around the bush lol. Also room was great. Very spacious. Definitely going to be staying here again. Highly recommend 👍
- 565melindab (2/5): Great if you love noise! - The apartment was reasonably clean but that was the only positive. Hallway stinks, carpark is filthy and is so noisy! The nose is coming from other apartments and the hallway. Seriously or kat stay in the centre of Melbourne was so much quieter. Wouldn't stay here again.
- Rebecca (4/5): - This property is not represented accurately on Wotif. There is no reception and bar. Entry codes were sent by text message. This misrepresentation is a large part of my poor rating. The signage was poor at the entry. We did not know if we were in the right place as there is signage for another business (which was opposite our room) in the lift foyer but none for the accommodation. It was adequate accommodation otherwise, although the images make it look much bigger. The bedroom in our one-bedroom apartment was barely bigger than the king-size bed and the toilet was hard up against the vanity. But the apartment was clean even though tired (e.g. unpainted repairs to walls, flaking upholstery on chair). The smoke detector was still hanging from the ceiling which suggests a poor commitment to safety and maintenance. A lot of traffic noise even on the 3rd floor with the window closed. It was cheap. Good pub meal at the Exchange Hotel Bistro a block away.
- Kelli (4/5): - On intersection of main road. Very noisy. Bed not comfortable at all. Smoke alarm not working and hanging out of roof. Notified manager but not fixed for the three night stay. Paint peeling off the roof, unpainted gyprock repair on wall, bathroom light not working. Noisy toilet, smokers on balcony of adjoining room. Parking not included - additional $25 per night.
- wisam (10/5): - 10/10 booking again very accommodating
- philip (10/5): - Very clean & a few upgrades which were necessary, overall very good,
- stephen (2/5): - This was one of the worst hotel experiences ever. The first major complaint is that despite several conversations with staff during the week & our request for a sofa bed double bed & promises this was arranged - we got a lounge. Despite numerous calls to correct nothing could be done, just excuses. Then the smoke detector had fallen out of the ceiling before we arrived - clearly like that for ages, totally unsafe. Peeling walls, lights not working, sulphur smell in the water - an utter disgrace. WOTIF needs to take these critical issues up with the owners for urgent attention & a full refund. OF course - we would NEVER come back & have let all our friends know to beware, their communication is totally untrustworthy & property is UNSAFE.
- Brian (10/5): Heart of trendy Hamilton - Modern, very comfortable, right in the heart of Hamilton
- Verified traveler (8/5): - Stay was good, in a very good location. Only drawback is extremely small bedroom with hardly any room to move around the bed and the microwave is very high, well above head height for 5' person.
- Y9976NNdavidw (4/5): Arpartments - This place is a joke no reception codes only work sometimes dirty not cleaned properly poorly built a rush job after the Newcastle earthquake if there was another one this place would not survive position great for getting around to the various suburbs but needed updating badly a dump terrible decor whoever was the interior decorator of this arpartment block wouldn't get much business the management group that runs this is not customer friendly not safe ethier 4 times someone trying to open the front door lock all your things in your cases there are other better places to stay in Newcastle
- Melanie (10/5): - Best accomodation for affordable price in NSW I have found😊Great staff😊clean and meets my expectations every time😊
- B4675USrobyns (6/5): A sad ending - DISSAPPOINTED. My 4th stay here and it had been great preciously. Garbage disposal is a problem when you can't dispose your own garbage after a 5 night stay! A local resident offered us some advice on how to access apartment garbage bins but, we didn't have a pin number for that! Don't be fooled about a double bed. Two king singles with a crack up the middle. On my previous stays I had a road facing balcony opposed to a lack of privacy and noise if you get a room with inside facing balcony. Maybe it's just me that prefers traffic noise to people noise.
- Jennifer (10/5): - We really our stay at the Hamilton Executive Apartments very reasonably priced
- Roslyn (8/5): Satisfactory - would probably use again. - Communication a d check in procrsses all handled remotely. It took three or four phone calls to eventually recieve checkin instructions. There was no onsite parking available, apparently... there was different information provided by different people. This was a disadvantage for people with mobility issues. The king sized bed was a bit overwhelming for the main room which made getting to the ensuite bathroom somewhat difficult. The accommodation (2bed apartment)was satisfactory, and spacious for a group of three. The three giant tvs were an excellent addition! The location was noisy but the room we were allocated was right on the corner facing a busy intersection.
- Jodie (8/5): - It was big and ok The kitchen tap was broken There was no tv in the bedroom , I love watching tv in bed and relaxing U couldn’t see tv from single bed and tv in loungeroom only had one Chanel working and that was all pixel in and out. That part was disappointing.
- Verified traveler (6/5): - Unit was smaller than we expected, more housework needed, unit needs a good dusting.
- Sean (2/5): - The unit was un kept, not cleaned and had food residue on benches table and lounge. The floors were dirty windows dirty and dust on most surfaces. I contacted the manager and they assured me they would clean it but nobody came. Could not wait to leave
- Malonee (10/5): - Very clean and comfortable. Great utilities provided, washing machine and dryer, fantastic kitchen to cook in and fridge, dishwasher. Really co.fortable bed and great bathroom.
- Lia (10/5): - Will certainly stay again much better than other similarly priced accommodation in this location
- Rolf (4/5): - No Reception , only calls
- Malonee Clarke (10/5): - Awesome, clean and comfy!
- Courtney (2/5): - I want my money back absolutely worst stay
- Ciaron (10/5): - Unique layout. Worked for 3 people. Kitchenette. Laundry. Didn't like? Absence of parking. Door codes got a bit to get used to. Distance from beaches and Darby St.
- Kirsty (4/5): - Bedding was dirty and one sheet had a burn hole. The room was not clean.
- shanesT7469WW (2/5): DO NOT STAY HERE - This place uses their apartments to provide emergency accommodation to people at risk of homelessness. The rooms are dirty and damaged, the staff were rude, condescending and indifferent. Never again
- Karen (6/5): - Have stayed here several times previously and was extremely impressed. I was somewhat disappointed this time in the cleanliness of 301. Body hairs in shower/basin. The glass tabletops were icky, washing powder and used packets beside the washing machine and wall made me wonder just how clean the place was. I soon found out after a walking barefoot and leaving black footprints on the white bathroom tiles. There was no hot water for a long period in the morning either. I am hoping this was a one off as its such a handy spot.
- Rob (2/5): - Terrible. No staff on premises. Arrived there and code for parking didn’t work. My paid car park wasn’t available. Called the call Center and got no assistance other than park off site. The car park was secured with a pin activated barrier that was clearly given to another guest. The manager was abrasive, rude and condescending.
- Brendan (2/5): - Cancelled booking after having an accident, rang up to confirm refund or credit which they complied but never did.
- david (4/5): Just average ! - Room looking old and very basic. We’re supposed to have king plus single sofa. No sofa bed !! Over priced for what it is No front end desk to speak to staff
- Sue (6/5): - Accom does not have onsite reception. Phone call required to find out how to access our room. Text provided at last minute with access codes. Apartment was well set up. Bed really comfortable. Well sound proofed even though on a main road. Bus stop across the street. Would book again.
- Lisa (8/5): - There was no reception which I didn’t like
- Katrina (4/5): - Room was not clean Bathroom had mould Floors sticky Musty smell in room. Location is amazing for everything. Perk it’s code entry so no annoying keys
- Joan (8/5): Not again. - Extremely annoying having to get codes for access to lift, access to room, access to garage. Whilst the apartment was roomy the bathroom desperately needed an update. Nice to have a washing machine but also needed a clothes airer even though it had a dryer.
- Verified traveler (10/5): - Perfect!!!
- Adele (10/5): - Great location
- Ashleigh (6/5): - Shower head was completely broken. Making the water spray almost unable to use.
- Adele (10/5): - Walking distance to everything in Hamilton
- Sasipach (10/5): - Everything was perfect!
- mikepC168PH (2/5): Do you’re self a favour and stay somewhere else - Arrived at 3pm as instructed the day before wasn’t aware that it was self check in, called the number and was told you should receive a message with a code to get in 30mins latter no text called again and was then sent code to get in, the place is dirty at best with old stained furniture filthy bathrooms and floors, called the service number as there isn’t a remote control for the TV was told it would be brought up soon 2 more follow up calls and 2.5 hours latter still no remote really don’t like leaving a poor review but at nearly $300 a night I expect better
- peter (10/5): - Property was perfect for what we wanted - close to everything, safe and quiet. Having to send photo ID was a bit unusual.
- Verified traveler (10/5): My Opinion - Everything was perfect!
- Therese (6/5): - Check in only happened after Numerous phone calls to access the room. We didn’t check in until 3:45pm! Got inside, decided on a spa before show and the spa did not work. Oh, BTW if you decide to check in early it’s an additional $20 for every hour before 3pm -
- Tami (2/5): - Pictures are deceiving! There is no front desk at this property despite what the pictures show. Also, the unit I was given was very dark with a window facing the alley and very close to the brick wall of the next building despite all the photos showing large windows with lots of natural light. Toilet would not stop running. 2 ceiling light fixtures did not work. A live band started playing somewhere nearby shortly after I checked in. I left 2 hours after checking and and went to a better hotel. Expedia was super helpful in reaching out to the property regarding the issues, but my refund request was denied. Paid for 3 nights but only stayed 2 hours. I did not read the reviews carefully enough on this property. Lesson learned.
- brigid (6/5): - They are good size rooms, but the beds were hot, as they waterproof matress protectors on them. It's also very noisy with street noise, and there was flooding in the foyer on Sunday morning. The bathrooms were very outdated and there was a lot of drilling noise coming from works in the building.
- Michelle (8/5): - Although I had booked on the same day and payment was accepted, it was very stressful arriving without the adequate code access information when I arrived to the property. Eventually with a couple of phone calls later, accessed the codes I needed for the Foyer, Lift and Room. As it took extra time to sort out how to access the building/room, I missed a meeting. I didn't bother using the carpark and parked a block away. The room is really quite spacious with a comfortable bed and pillows, kitchen facilities with a full size fridge and clean bathroom, toiletries with soft towels. Although crockery and cutlery is supplied, I did need to wash them before use as they were not clean. Appreciated the tea/coffee/biscuits after travelling - thank you.
- Marilyn (2/5): - I was travelling with 4 friends and we booked 3 rooms but on a rival found that the 4 friends had been given rooms in another hotel in Newcastle. without notification As we were in one car this was impossible. we ended up having to share a room as it was the only way to stay together. Also told there would be no refund Never experienced anything like this in my travels Not impressed at all
- Annabel (6/5): - We booked a room for 3 adults and there was only one bed and no sofa bed. They refused to do anything about it so i had to call Wotif to get an upgrade. Terrible communication and lack of empathy. My elderly parents asking the girl on the phone for an apology and she refused and said "im not the manager ". Very rude.
- Pete (10/5): - Clean. Spacious. Large Outdoor Balcony. Double Coded digital security.
- Kylie (4/5): - We were given the room details including security pin of an already occupied room much to the shock of us and the occupants when we entered the room to find them in there! Then to be asked by the receptionist offsite when we called to say what had happened “whether we got their name”! Big breach of security. Light switch in room was stuck to an on position
- Rosemary (8/5): - Possibly needs to have the fact there is no parking and the fact that it is all coded exit/entry to everything noted on the website. Also, the sms message with links were a little contradictory to each other.
- Matt (4/5): - Said there was a king size bed but was 2 singles pushed together
- Troy (8/5): - Super convenient spot: can get pretty much everywhere from here. Lovely rooms. Beds not the best but it’s not a huge issue.
- Karen (8/5): - The Spa was a great bonus The bed was great pillows way too hard. I used the sofa bed very hard and noisy all in all was good stay
- Anthony (10/5): - Very convenient place to stay within distance to lots of venues. And a plethora of options for dining or takeaway.and our room was very clean and a very nice set up indeed.. we will be back for sure!! Excellent job guys
- Craig (8/5): - Compared to the rubbish in the foyer and filth in the elevator. The room was a pleasant surprise.
- Joshua (6/5): - Amazing customer service, staff were incredibly helpful with check in and out process and booking. Pricing and facilities are great! However, the mattress on the main bed was heavily worn to the point the cushion felt non-existent, the cushion level was below the frame level making it very uncomfortable feeling the frame between the two single beds. In addition, there was also a very odd smell to the bed which made it very difficult to sleep too, to the point where it gave me a headache and I had to sleep on the other single bed.
- Aimee (4/5): Would not stay again for free - The property was quite dirty. The glass table and windows had just been wiped with a wet cloth and the dirty steaks left behind. The shower curtain was old and dirty and had hair all over it. The floor hadn’t been vacuumed or mopped. I’ve posted some pictures of the general state of the property. First thing we saw when we got off the elevator was an offensive message written on the wall, I’ve chosen not to post the pictures I took of it. It is in a shared building but someone should have taken care of it. I have raised these issues with the property and had no response so I’ve written this review.
- Excursion523376 (2/5): Filthy - If you like a sprinkle of pubic hair through the bathroom some dirty undies under the bed next to the empty coke bottle on top of the thick layer of dust. Oops forgot to mention the stained sheets and white powder and dirty fingerprints all over the couch then tis is the place for you.
- Michael (4/5): - Checking in….wow! What a debacle. There is no front desk, no face to face. It’s all done via phone- sending pics of your ID, then a selfie(seriously). Then waiting around for a code to enter the building….after waiting 15mins for a code-I got the wrong code and made multiple calls to these people. There’s no way someone not savvy with their phone could check in this way…it took me 45mins standing around outside of the building sending I’d pics/selfies trying to get checked in. Parking was extra and all booked out anyway. The unit was well appointed and comfy, walls were dirty.
- Penny (2/5): - The communication was average. Called the number and the person I spoke to had no idea about the property. Power went out at 8pm and didn’t return at all- no refund until I called the property and they were very rude and tried to fob me off. The customer service it terrible and the property is average. Beds very uncomfortable. Good luck!
- Rodney (4/5): - would never stay there again - ever!! Dirty - poor communication after booking in.. frustrating experience no reception - therefore had to talk to at least 3 - 4 people before getting into my room. Some were trying to be nice but were not helpful - another guy totally rude. When I arrived i bumped into another lady who said it also took her 30 mins to get into the building... she said she will never go there again and showed me pictures of how bad her bed was, her lounge was ripped (so was mine).... I parked on the street as they never told me they had parking - it was a very dodgy area and I was worried for my car over night. Never have complained on this site ever. But i had to be honest with this. Dont go... read all the other guests comments
- ROWENA (4/5): - The property didn’t send access code or parking instructions, no streaming channels or dvd, no allocating parking so I got parked in for over 2 hours as I was in someone’s ‘spot,’ I had to go looking for the person who was in an office on the third floor and not happy as it keeps happening, promised refund for parking never happened. Front door access door broke so access was awkward through the garage around the block. Guests were stuck on the street with off-site management unable to gain access. Shower leaked and sprayed all over the bathroom. Kitchen and laundry facilities were good.
- Amanda (4/5): - Expensive for a very basic room. The pans and cutlery in the kitchen were filthy.
- Michelle (6/5): - Location was great but property is very run down, toilet seat was broken and kept falling off , lounge all ripped up behind the cushion , broken unusable single bed for my child , light that would not turn off in the lounge room, No enough cutlery, unit was clean and I really appreciated the washer dryer. We paid for the off site parking for 2 nights but only used he 1 because of the hassle of getting to it ( not really a big deal) and someone kept parking in the space allocated to me and spaces were tiny we have a big car.
- Kylie (8/5): - Great location and very spacious
- Bree (8/5): - Great location
- Passenger12259434084 (2/5): A classless frat house - Yes, this is a cheap place but honestly whatever they charge is too much. It is dirty, it is old, it smells. The lift floor was sticky with spilt drinks. The absolute worst aspect though was the lack of response by “management” when we complained about the foul mouthed, loud party going on next door. We got nothing. No support, no feedback on what action they would take. We are about to go through a second night of these classless idiots who fit the building perfectly. Spend a bit more and stay somewhere with a bit of class.
Photos
