Quality Inn Ontario

Location: 139 Northeast Goodfellow Street Building B, Ontario, us

Star Rating: 2 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Allergy-free room
• Heated pool
• Lower bathroom sink
• Shallow end
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Room, 1 King Bed with Sofa bed, Non Smoking

  1 King Bed and 1 Twin Sofa Bed

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV, premium channels, and MP3 dock

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free newspaper, iron/ironing board, and laptop workspace; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • MP3 docking station
  • Free cribs/infant beds
  • Bedsheets provided
  • Window screens
  • Laptop-friendly workspace
  • Closed captioned TV

• Queen Room - Accessible/Non-Smoking

  The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. This double room features tumble dryer, heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Tumble dryer
  • Linen
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• Queen Room - Non-Smoking

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• Queen Room - Non-Smoking

  This room is equipped with free WiFi, refrigerator, microwave, coffee machine, iron and ironing board. A flat screen cable TV is also included. Free toiletries in the private bathroom are offered. Linens and towels are provided.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• Queen Room with Two Queen Beds - Non-Smoking

  This room is equipped with free WiFi, refrigerator, microwave, coffee machine, iron and ironing board. A flat screen cable TV is also included. Free toiletries in the private bathroom are offered. Linens and towels are provided.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• King Room - Non-Smoking

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  This air-conditioned family room is consisted of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• King Room - Non-Smoking

  This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• Queen Room with Two Queen Beds - Non-Smoking

  This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

• King Room - Non-Smoking

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Tumble dryer
  • Linen
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access

Guest Reviews

• Julie (5/5): -
• Jaqueline (5/5): -
• Amy (8/5): -
• Nateftp (8/5): -
• David (10/5): - The man who checked me in was so thoughtful.
• Marie (10/5): -
• Michael (6/5): -
• Kelly (9/5): -
• Roxanne (8/5): -
• Coker (5/5): - Picd People running down hall all hrs
• Kevin (10/5): Better than good - Really comfortable beds Bit dated. Wouldn't want a room near pool area
• Jeremiah (10/5): -
• 40d333b3950272fb00bbbd0930967fd9 (7/5): -
• d83fe5057e2a71c6f127c11f5d7a677e (6/5): - The breakfast and some of the guests The room smelled and the bathroom was still dirty same with the mirror and sink when you walked to the right. Our keys didn't work to the outside. We were there for our anniversary. Overall
• 700581b5ba3a72262daef6eefd8b28fe (1/5): - Location Room smelled awful. No TV
• 1c1e39834f8c726e250bca275c84a45a (1/5): I was very displeased with our stay. It wasn’t Quality at all. I had to kill cockroaches to even use the bathroom. - Location The cockroaches! The beds were hard, the sheets were dirty. The power went out and we froze.
• d8c321f408b070bd204f5224e99eff4c (4/5): Experience good to poor - This is our 2nd stay. The beds were comfy and breakfast was good. Front desk was great and very helpful The requested room choices were granted on line but denied upon arrival. Our given room was not cleaned at all and our 3rd choice had repeated power outages The shower head had one setting or no pressure at all.
• dad296e27473735c302346dda7ac5ee8 (9/5): Worked well for us. - It was at an excellent location for where we were going! The entry door that was closest didn’t work.
• Flint (10/5): -
• Caris Gonte (10/5): -
• David (7/5): -
• Kimberly (8/5): Better than adequate! - Very easy to find, clean. The bed and pillows were actually comfortable!!!! The pool would’ve been nice but it was too too cold.
• Louise (4/5): - Room reasonably clean. Hallways sad and old. Breakfast was good Really needed update . Needed a good clean in hallway
• Wendy (7/5): Definitely a great value! Would stay there again! - The beds were really comfy and we slept great! No grass to take the dogs. Had to go to the hotel across the street
• Kory (5/5): -
• Jayme (9/5): - The was nice comfy. They should start breakfast early for ppl who gotta go early for work.
• Tirsa (7/5): - The price and location are good. Dog friendly The key pad on one of the doors didnt work consistently. They have a warm breakfast, but it ends by 9. Things are definitely on the old side.
• Christopher (4/5): -
• Julianna (10/5): -
• Carlos (7/5): -
• Tirsa (7/5): - Great price for what you get. Full breakfast. The parking is limited and difficult without compact vehicle. The building itself is obviously dated, but still functional. They do not have elevators.
• Eliszabeth (9/5): Worth it. - Very friendly staff and comfortable rooms. Everyone was amazing. Close to restaurants, shopping, and freeway. There really wasn't anything I didn't like.
• Donna (7/5): Good value. - Clean and comfy. All okay.
• Eliette (9/5): - Tres Bien avec un tres bon breakfast
• Benjamin (10/5): - The staff and location of the hotel
• Catherine (9/5): -
• Chris (1/5): - They tried too still my money They were rude and tried to get extra money from me.and drugies everywhere
• Rai (8/5): -
• Rhonda (10/5): - Rooms are clean and comfy. Breakfast is plenty. N/A
• Benjamin (10/5): - Like the location it's next to alot of eating places and right off of interstate 84. Easy access for semi truck and Trailers. Honestly nothing
• Stevenson (8/5): -
• Freeman (5/5): - The bed was good The key cards did not work the entrance doors to hotel.
• Julianna (10/5): -
• Donald (8/5): - Good value...clean and comfortable!
• Jim (8/5): -
• Donaven (8/5): -
• Dwain (7/5): -
• Connie (7/5): -
• Patricia (5/5): Was better our previous stay. Will likely go elsewhere next time. - Good breakfast overall. Waffle maker broken the length of our stay. Ran out of warm items so had to wait until more was cooked. Good variety of food. Front desk staff was not very warm. Our card keys stopped working after the first night so had to return to the front desk for reactivation by the same person who checked us in. They did so and handed them back to us without a word.
• mary (10/5): - Friendly and helpful staff!! Didn't get fresh towels daily, I had to ask staff.
• Lee (8/5): -
• Corae (9/5): - Staff upon check in was very good. Breakfast was good and good selection. Nothing , all good
• Margaret (7/5): -
• Donald (7/5): -
• JH & FK (6/5): It was just another chain hotel - convenient location No elevator. Too many mexicans lounging around and hanging out. Little noisy from Traffic.
• Donald (5/5): -
• Zuran (8/5): Plan to repeat in the future. - The beds were great and the amenities were a bonus. We will rebook in the future. Getting to the lobby was a maze of halls. We were looking for the breakfast room and after reaching the lobby.... we realized the breakfast room was two doors down.
• Diane (8/5): -
• Mccutcheon (10/5): - It was fast quiet and the free breakfast was outstanding
• Kristopher (7/5): Decent place. Good value. - Easy access off the highway. Older property.
• Diane (4/5): - Location to interstate Facility could use an update both inside and out. Did not appreciate the workers (who apparently we're staying there) congregating in the back parking lot and back entrance. They were loud and distracting.2
• Judith (2/5): - Dirty. Not efficient at check in. The desk person did apologize however. I made the reservation two weeks ago and they still didn’t have it together.
• Heidi (6/5): If you need a place to sleep. It works. - I t gave us a place to sleep. There was a gap under the door and we could see the hallway lights. It didn’t feel private / safe. We were exhausted so we were grateful for a place to sleep but it was pretty expensive for what we got.
• Debra (8/5): - Super comfortable beds!!
• Margaret (9/5): -
• Ronald (6/5): - Mattress was very uncomfortable and seemed worn out.
• Jonathan (4/5): - Very poor service. Staff away from the 'free' breakfast
• Carol (10/5): - The room was clean and comfortable, but the rest of the motel was kind of run down. The young man at the front desk was OK, but not horribly friendly. The breakfast was great.
• Linda (2/5): Unsanitary room conditions - This was the worst hotel room I have ever stayed at in the United States. It started with a sign on the fire exit saying “This door is locked. Use other exit.” After complaining twice they just blocked the door open with a towel removing any hotel security. There were large stains on the carpet and the transition edges were pulled up and tattered. The fabric chair was so dirty I had to put a towel over it to sit on it. The desk chair we washed before using. The curtains were torn in two. The cable TV didn’t work. The remote control was wrapped in packing tape. There was no shower curtain. The front desk just gave us one and told us to install it ourselves. The grout lines of the shower tiles were covered in pink mold. The toilet seat was broken. The tub faucet was broken and you couldn’t adjust water temperature. The sink didn’t drain and the toilet had a leak causing the tank to refill several times every hour The bedding sheets was clean and we had our own pillows. The next morning when we spoke with the manager and asked to be moved. I asked him to tour the room and if those conditions were not acceptable to their standards that they should refund my money. They chose not to give me a refund which sends a message that those room conditions were acceptable to hotel management The room we were moved to was clean and in better condition in line with the age of the hotel.
• Dan (4/5): - This property did not meet my expectations from the description I looked at when I booked our room. The motel was old and run down. The carpet was horrible! The breakfast was the best part of our stay. But overall I would not recommend staying here
• Wendell (8/5): - Nice clean newer hotel. Good breakfast options.
• Benjamin (10/5): -
• Salvador (10/5): - Was a great stay
• vickie (7/5): - Breakfast was good No lock on the room window on the first floor.
• David (8/5): -
• Ardith (6/5): -
• Verified traveler (10/5): Enjoyable place - Nice place, clean, check-in easy, staff friendly, palming a little noisy
• Larry (4/5): - Good service, good breakfast, but there was cigarette smoke smell in back entrance, the back entrance door was left unlocked, the luggage cart was an antique. Our room was very clean but this, that, and the other in decor. It desperately needs an upgrade! We wonder if Ontario is going through a crisis as they have even closed a Starbucks since the last time we’ve been there.
• Garcia (1/5): - Nothing Worst place to stay never again
• Leroy (9/5): -
• Joyce (6/5): - It was ok we stayed in room 110 and it smelled like stale cigarettes. Other from that it was ok.
• William (8/5): - Check in @ 10pm - long line at desk
• Julie (10/5): - This was a nice overnight stay. The staff members were friendly. Room comfortable. We’d choose this Quality Inn again.
• Williams (7/5): - Good breakfast, good parking. Seemed safe even though no outside locking doors. The floors had not bee vacuumed and it smelled like the bedsheets had not been changed.
• Megan (2/5): - The room stunk and the hotel is very run down. Very cheap and now I understand why, seems like the only updated part about it is the front desk/check in area.
• Verified traveler (8/5): Pretty Good Room - Was put in a large room. Super clean. Beds slightly broke down but comfortable enough. Shower was made for disabled people. There was hardly any lip and the water went everywhere.
• Elisa (8/5): - The tap water tasted like mold. The shower water also smelled moldy.
• John (6/5): - There was what looked to be some sort of mold in the bathroom.
• Judy (6/5): - Ok for the cost and a 1 night stay. The sheets were very soft.
• Christine A Dahl (9/5): I arrived, checked in, went to dinner, returned & eventually went to sleep. Woke up, dressed & left. - I always use Clarion, or Comfort Inn. Have for years. Always dependable.
• Michael (6/5): - The breakfast was nice. The AC was very loud and the tv was having connection issues. On the plus side the room was clean and the bed comfortable
• Wendee (7/5): - Location The TV wasn't working
• Brian (10/5): - It was a nice hotel
• Robin (9/5): - Enjoyed it very much! Need More outside seating areas
• Daniel (8/5): Good stay - It was a good, basic stay. Nothing special but met our needs. No complaints except no elevator (though not a big deal for us this trip).
• Leonid (4/5): - The hotel has a lot of untapped potential thanks to its location but unfortunately, it is let down by poor management. The building is old everything needs updating. Cleanliness is lacking, with common areas and rooms in need of a thorough refresh. With proper upkeep, better cleaning standards, and more attentive management, this place could be a true gem.
• Kathleen (8/5): - Good
• Adam (7/5): Over all good - Friendly staff, good location, good price Bed was not good,
• Verified traveler (6/5): - Our room was nice and clean! The bed was kind of average. It wasn’t as comfortable as it looked. Pillows honestly sucked. Breakfast was average. The spacing in our room was very weird. The sink was in a tight spot. Overall, it was a nice place to stay for a night.
• Ross (2/5): -

Photos