Quality Inn & Suites Fort Collins East

Location: 3836 E. Mulberry St. Building A, Fort Collins, Colorado, 80524, Fort Collins, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 04:00 AM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fitness facilities
• Express check-out
• Free WiFi
• 24-hour front desk
• Terrace
• Express check-in/check-out
• Wheelchair accessible
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Television in common areas
• Multilingual staff
• Express check-out
• Smoke-free property
• Grocery/convenience store
• Wheelchair accessible parking
• Free self parking
• RV, bus, truck parking (surcharge)
• Banquet hall
• Wheelchair-accessible van parking
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Well-lit path to entrance
• Stair-free path to entrance

Rooms Available

• Room, 2 Double Beds, Non Smoking (Efficiency)

  2 Double Beds

  Features a private balcony/patio

  
  

  Internet - Free WiFi 50+ Mbps

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Room, 1 King Bed, Accessible, Non Smoking (Mobility, Accessible Tub, Efficiency)

  1 King Bed

  Internet - Free WiFi 50+ Mbps

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free local calls, double sofa bed, and iron/ironing board

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Grab bar in bathtub

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Bathtub grab bar
  • Accessible bathtub
  • Wheelchair-width doorways

• Room, 1 King Bed, Non Smoking (Efficiency)

  1 King Bed

  Internet - Free WiFi 50+ Mbps

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

Guest Reviews

• Kristen (10/5): - Old and run down. Cockroach in the shower.
• Diane (8/5): - Older hotel but staff are excellent.
• Steve (4/5): Stay elsewhere ! - This was a great hotel... 30 years ago. Grounds are awful, halls need painting, rooms are fair. Service is non existent and the elevators broke down. Do not stay here !
• Colby (8/5): - The hotel looks run down and smells musty. The people in the room next to us were up screaming till 3 in the morning. Me and my wife didnt feel safe staying here and neither did other guests i talked to.
• Derek (2/5): - It had Roaches
• Scott (10/5): - I was very good night Stay
• eugene (4/5): - Property was old and dirty and even smelled and breakfst only had waffles
• Melinda (8/5): - The man checking us in was very friendly.
• Lourdes (4/5): - Front desk was nice and friendly. During my stay housekeeping did not come once kept coming back to a dirty room
• Julianne (4/5): - Toilet was broken. Elevator didn’t work in the morning.
• Charles (2/5): - Under no circumstances should you stay here. Made reservations too late yes that’s our fault. But this place is a f’in pit. Totally run down. Dirty linens in the hallways. Got in to room one only to have hair and shoe marks in sheets Next room had housekeeping dirty rags on counters. Do not believe the 2024 reviews that gave this place high marks. It is worse than horrible.. when I asked for a clean room desk simply said “well we’re about to find out”. Couldn’t have cared less. Parking lot also a shot show with long term motor homes taking up spaces without enough room to park in lit areas. Sketch. Elevators don’t work so plan on carrying bags up narrow dingy stairwell too. The rugs in the hallways haven’t been changed for what looks like over 15 years. Dirty and beads smells abound. If I could give zero stars I would.
• Theresa (4/5): - Very outdated. Toilet cover didn’t fit on toilet tank. Toilet seat was old and parts appeared like wood. Bed was lopsided so when granddaughter went to lay down bed almost turned over.
• John (4/5): Not a good start to a special Saturday. - We had booked in advance to attend my daughter's graduation from CSU. We had booked a non-smoking room and were informed the property was smoke-free. Neither was the case. Due to the events at CSU, the hotel asserted that there was no other rooms to move us to. It was miserable for two people sensitive to smoke.
• Verified traveler (2/5): Anywhere but here - Apparently, if you wand dogs barking and scratching, this is the place to be. I would not recommend this to anyone. It was probably awesome in 1981.
• Ronnie (4/5): - The front desk person, Gracie, was rude and couldn't be bothered to help. I always felt she wanted to other things than help her customers. A lamp shade was missing, the elevator had a sticky floor, one morning the breakfast was a cold cheese sandwich, none of the aforementioned were corrected while I was there.
• Ronnie (4/5): - The heater did not work and extra blankets did not help.
• Verified traveler (8/5): Nice stay - We had a great stay except for the loud rumbling we heard in the middle of the night. It almost sounded like a washing machine but must’ve been the generator. I’m a super light sleeper so it woke me up, but my boyfriend barely heard it. Bed was comfortable and clean room.
• Joseph (2/5): - No breakfast...just coffee and donuts..was told the credit card i used would not be processed until I was present...they took early that morning b4 I even showed up that evening..
• Misty (2/5): - Homeless and drug addicts everywhere in the parking lot. Paid for two nights, got there the first night at 2am so we were desperate for some sleep. We turned in our keys first thing in the morning. The room was filthy, wall sockets and wires hanging out of the wall, sliding glass door to the balcony would not close all the way. Just an absolute disgusting, unsafe, environment.
• Jordan (4/5): - Was there for 9 nights and didn't have housekeeping stop by once for new toiletries or towels or trash
• Mary (6/5): - No pillow cases, limited channels. Pictures are deceiving
• chris (2/5): - We did not even stay here and forfeited our booking fees. Checked in, drove to park, found people living in this hotel. Felt very unsafe anywhere on the property due to the druggies and prostitutes walking around the property. Inside smelled very musty and was not clean at all. Don't recommend this place unless you are looking for drugs or a prostitute.
• Jeanette (4/5): Not a advertised! - The room itself was just okay. The 1st night, I got unpacked and about an hour later, the refrigerator was leaking. I asked for them to bring a new one but staff showed up with a key to an adjacent room for me to move to. I woke up in the morning to have my food frozen in the new room. 👎 The hairdryer was making a horrible sound and smelled like it was burning so I stopped using it and asked them to bring me another one. I never received it. The hotel appears to be rented by less than desirable people who are "living" there permanently. There is no greenery outside for pets too utilize and i had to walk down the road to find some for my elderly dog. I definitely would not stay here again. The advertised restaurant and bar were both closed and the grab and go breakfast was a small apple juice, an apple, and granola bar👎
• Brian (10/5): - Good
• Michael (4/5): -5 star - To start off it is a older hotel. I walked into to hallway to go to my room and it smelled of a old hotel. Walked into my room and couldn't find a light switch and had just enough light to find a light on the dresser and got it on. The roo. Smelled ok and looked to be clean and in nice condition. Went to use the toilet and found some stuff floating in there and i dont believe it to be of human waste. Then went to take a shower and found long black hair in the tube and was a little disgusting with that. After the shower i grabbed the only bath towel off the shelf and opened it to dry off and was completely discussed with it. It was dirty and looked like someone used it to clean their backside off. Very disgusting!! I had to dry off with a little hand towel that looked clean thank god. Parking was horrible as their was 3 hotels all there together using the same parking lot. The website showed the hotel to have a bar there but it was under construction and nowhere near close to being open for business. They should update their listing for the hotel as it was one of the things i was looking for after driving for 15+hours. I would never recommend this hotel to anyone as it was just the worst experience i have ever had staying at a hotel and i have stayed at to many hotels to keep track of.
• Xarib (10/5): - They are very friendly and clean
• Chris (2/5): - Cops patrolling parking lot, questioning everybody why they are there.. Very dirty hotel, Staff tried to start drama
• Tori (8/5): Hotel stay - Easy check in we stayed our last couple days of vacation nice hotel reasonably priced room could’ve been more clean looked like some kids destroyed the room with coloring markers or paint overall the stay was good pool was great kinda cold and really dirty things were floating everywhere would stay here again! Super nice staff I can’t remember her name but she was probably the nicest lady ever! So polite and very friendly! The breakfast bags were great for on the go!
• Vania (10/5): Family fun - We like staying here because of their pool! The kids love it and the living plants all around that area make it a fun place for the grown-ups to hang out. There are two restaurants opening in the hotel in a month or two. Excited to go back!
• Verified traveler (4/5): - Needs updated and cleaned. The room numbers were in masking tape and all the furniture was unfinished, scratched paint on doors etc.
• Luis-Angel (2/5): Worst 2 nights ever - We got there on a Friday at 6pm, I had specified when making reservation to give me a lower floor because my mother is in a wheel chair. It was 3 of us, well they gave us a 2nd floor room when getting there after a long walk we find out that it has only one bed, I had to go back and get my mother down again, and ask for a room with 2 beds. We finally got it, so is 8pm want to take a shower and NO towels only hand towels I could hear the housekeeper lady in the hall, went outside and asked for towels she said to go to the laundry room and ask for them. I told her that I didn’t know where the laundry room was so she told me she was very busy to take me, so go back to the room and call front desk for towels nobody got me towels and we decided to go to “sleep” 12 midnight someone is trying to open the sliding door which is in front of the parking lot. Is a homeless couple trying to get in I called the front desk No one answered, we go to “sleep” 5am 3 motorcycles Right in front of the same sliding door running so loud and people Yelling at each other. I will never be back to this hotel ever ever again and I don’t recommend this not even to my worst enemy
• Julie (2/5): - We asked for towels at 8:30 am. They said they would bring them down in a couple of minutes. 9:00 came & still none. Called them & said that she was folding them. 10:00 came & still none. My husband went down there & finally got them at 10:30. Hall way was too loud.
• Jonathan (2/5): - Didn't have the room that we booked. First room they tried to give us was not cleaned. While the staff was able to help us, they weren't very friendly.
• Ronnie (8/5): - Stephanie at the front desk was just absolutely fantastic. She went above and beyond the norm. However, unbeknownst to me t the time all the electronics in the if not work. On check out I talked to the regional manager from Denver and advised if he rents a room he and the staff needs to be sure all electronics, lights,and amenities are in working order. I was hoping for some compensation but none was offered. I would still give this property a second chance because of Stephanie's awesomeness.
• Dale (4/5): - It has a very unique open pool area with a retro feel. The hot tub was no longer being used. Best part of the hotel was the pool. The hallways and rooms were filthy including the curtains. The elevators were old and dirty as well.
• christeen (2/5): Awful - Worst hotel ever dirty curtains and bench was dirty worh stains. Staff manager at thatw as very rude. Tub was dirty inside black didnt even use it asked for money back stated rhey dont give refunds. Will never stay again or recommend it to anyone .
• Ana (4/5): - The property is very old, dingy, and it looks like they are trying to cover everything with paint. Bathroom was gross, with paw patrol stickers on the side of the vanity, dripping white dry paint on the shower surround, rusty metals on doors, water damaged doors that are only painted over. There was no garbage can in the bathroom. The bed had a frame that stuck out of the bottom and could be a huge potential hazard to get hurt. The property A/C was broken and it was extremely hot. There was dog poop on the sidewalk. Overall horrible place. This place should not be call Quality Inn cause there is not quality on anything at all.
• Nathan (4/5): Needs attention to detail - Front desk service was great- we reserved a room for my family of 5 and the room wasn’t available so she gave us two rooms adjoining for no extra charge. This is an older property and they are slowly renovating. Little things like leaking toilets, hair clogged drains, balcony doors that don’t lock make show the age of the property. Advertised breakfast but none was offered. Could use attention to detail. Otherwise, fair and comfortable for the price.
• Tammy (6/5): - poil area is nice room was clearly under construction and only 1 small trash and broken remote, shower took a while to get hot
• Jessica (2/5): - The parking lot is ill maintained, there are giant pot holes, dog poop on the side walk outside the rooms. There was dried vomit on the curtains that we didn’t see until we closed them that night. The wood floors leave your feet black from walking on them. This place is DISGUSTING. Do not stay here. They give you this line about “remodeling” when you check in hoping it will make you excuse the filth. I work at a motel, there is no excuse except lazy staff. You shouldn’t have to clean your own motel room just so you can sleep in it.
• Jody (2/5): - Hotel was not good. Hear through the walls and the patio door isnt even sealed so bugs can get in.
• Zachary (4/5): terrible - The room was grimy and smelled of mold. The hall to the rooms looked like it was painted by 1st graders and the door number to our room was written on blue masking tape. I'd never stay here again. Terrible, there is no quality in this inn at all.
• Verified traveler (8/5): - The room was good and comfortable. It's just we expected that there's breakfast as they advertised, but it's totally zero.
• Lynette (4/5): - We were to get 2 queen beds with a couch pull out and it was not in the room, nor did they have an extra bed that we requested.
• Brayden (2/5): - This hotel is disgusting, falling apart, our door wouldn’t properly lock and despite leaving after only 1 night into our stay we have not been refunded for the rest of the paid days at this terrible location
• Verified traveler (8/5): - When we arrived it was super easy check in. Had an issue with our room but the front desk was more then accommodating to change it to something that fit our family. Awesome staff
• Suzann (2/5): - It was awful!! It was dirty, smelled awful and in total disrepair. It was also very loud.
• Verified traveler (4/5): Great staff, not a great place - I will say, they're going through a renovation. So the condition of the establishment isn't something I'll focus much on. Our room had a broken handle on the dresser, didn't look swept, no vent in the shower. The staff was wonderful and helpful though.
• Leigha (2/5): - This was hands-down, the most disgusting hotel I have ever stayed in. EVERYTHING was visibly dirty. The walls, floor, bedding, even the lamp shades. I honestly can’t believe they even let people stay in this hotel in the condition it was in. And to top it off we found not one but TWO DEAD MICE in our room!! The only positive thing I have to say is the staff really tried to be helpful. It’s not their fault that they work in this nasty hotel.
• Doug (4/5): - The heater didn't work. No cleaning service during 7 day stay. Hall ways gross
• Darrin (10/5): - Great place for the money. I had no issues.
• Mercedes (4/5): - Staff was awesome! Super helpful and very kind. Hot tub did not work, not enough pool towels, technical issues with reservation in system, restaurant and bar not open, no breakfast served other than mini muffins, could not use laundry facility.
• mark (8/5): - Older property but at a great price. The bedding was the best! Close your eyes to the paint & I felt like I was in a 5 star resort!
• Christian (4/5): - The pictures are nothing like the actual hotel. It’s so run down the restaurant and bar are closed and have been for long time. I would not suggest staying here.
• Warren (8/5): - Such a cool trip into the past- inside pool is like a botanical garden! Apple trees outside are a delicious bonus.
• Kelly (2/5): - Did not like anything about this. I had to come for an emergency to Fort Collins and it happen to be homecoming weekend. The cheapest room in town was the motel six which I heard was full of meth addicts and this was the next cheapest. It was old, dirty smell really bad everywhere, the desk staff was friendly but overwhelmed by the amount of people it cost me $250 for a room. The shower didn’t work. It was cold water. They advertised free breakfast. There was no free breakfast. The paint is 30 years old on the walls I was hideous.
• Jennette (8/5): - Very run down,
• PlatoBeef (2/5): Don't Risk Staying Here. Worst Hotel Ever. Dirty and the staff is staff is not trained well. - Don't be fooled by the pictures online. This is one of the dirtiest hotels my wife and I have ever stayed at with this hotel chain. Normally, Quality Inn is a fairly decent hotel to stay at. Not this one. When we arrived, I went into check in, and there was a short wait, and the desk area was well-maintained. However, as soon as we begin, walking down the hallway to the hotel room, the carpeting in the hallway was filthy, and there was quite a bit of debris. After entering the room, there was no carpeting, but the floors were dirty. The baseboards in the hotel room were falling off, and the bathroom was in ill repair. even the towels were showing yellowing. At check-in, there was a gentleman that returned to the desk as I was checking, in who complained that the room he had been assigned, was already occupied. This turned out to be a forewarning for my wife and myself, because at 1:45 AM, my wife and I were awakened when an employee tried to enter our room. When I got up to open the door, the woman standing there, said she was very sorry, she was told that room was vacant. This seems to be a trend at this particular hotel. I have been a member of Choice Hotels for 23 years, and generally, I am very satisfied with the hotels I have stayed at. I wouldn't recommend this hotel to anyone.
• Nelson (6/5): - A fuera del cuarto olía a miados.. y No me dieron el boleto para el desayuno.
• Whitney (2/5): - Shortly after checking in we left. I’ve never been to a worse hotel. The hotel is filthy!!! It wreaks of smoke and urine. The bedspread was covered in cigarette burns, our room was so dirty and while carrying our bags out there was a man urinating in the stairwell! It is in total disrepair outside. Beware!!!!
• Chris (2/5): - I booked a stay and then had a family emergency come up. I tried to cancel and get a refund but they wouldn't budge for any of the stay. I understand the day of, but to not refund anything and stonewall Expedia? Just horrible service from a lousy, rundown hotel. I think there are so few people willing to stay at this place that they are reluctant to give any money back, regardless of circumstances. Stay anywhere else.
• Joshua (2/5): - BED BUGS! The fact was there less then 5 min an asked to be refunded an tjey agreed to contact expedia. An didnt a now I camt get a refund dispite the health violation an tje pure disgust. I feel they over looked it so another bad review wouldnt make it on their page i dont indorse this hotel. Plus its multiple hotels in one.
• Deborah (2/5): Say NO! - The facility is old, tattered and smelled. It appeared to have been largely transitioned to weekly rentals. We felt unsafe and left despite having paid for the room
• William (2/5): Run for the hills - 1st. Had a note on counter saying no comp breakfast after ad said they did. 2nd saw cockroaches on table in my room 3rd pool tile had scum that people were writing in with finger nails. 4th bad smell in hallway 5th had a water leak in hallway 6th parking lot in need of repair 7th eco my behind. Note saying they come after 3rd night. We said 4 nights and our room was never serviced.
• Amanda (8/5): - It was descent for what u pay
• 200miriami (2/5): RUN FOR THE HILLS!!!!! (False advertising/images lure you in.....to the most horrific hotel stay of your LIFE) - PSA: Google "Quality Inn Corporate" to get your refund (vs. trying to go through the front desk-as they will make excuses and avoid you) for this disgusting, filthy, unsafe joke of a hotel! (You deserve your money back, as it's COMPLETE false advertising and the scariest hotel I've EVER seen!) The pictures of the website are false advertising (as they portray clean rooms with nice furniture and bedding). Couldn't be further from the HORROR of a reality!!!!! I've never seen something so horriffic in 25 years of hotel stays!!!! INSTEAD, when you arrive, your hotel room is in a longterm-rental space where you will share space with (sketchy) people who reside there long-term. The parking lot is full of drug deals, people without teeth and half-dressed wandering, broken down cars, people carrying weapons (yes, I passed a man with a knife on my way through the parking lot), cops called constantly, so you will definitely feel afraid leaving your car there. If you're brave enough to park and continue into the (run-down/sketchy) building through the "security door" (where you are supposed to insert your hotel card to access the building for "security"), you will find the security DOES NOT WORK and the access to the building is open/unlocked for anyone to enter!!!! (WTF). Then, you will wander down a dimly-lit hallway with carpet that looks like it hasn't been vacuumed in months/if ever (there was literally crunchy food ground into the carpet!!!) with HORRENDOUS odor (a combination of body odor, mold, and microwave meals) permeating the air to where you feel you'll be sick. THEN, when you finally do get through the maze of sketchy characters to your room, you will find there is NO CARPET (sheer linolium/concrete), all lamps unplugged, mismatched/beat up/stained furniture, and a sliding glass door that doesn't lock with janky curtains haphazardly hanging/covering only part of it. Every surface is grimy/filthy. Table tops are covered with sticky stuff, stains, and scuff marks. The beds and couches have stains on them. There is liquid (urine maybe?) on the (cement) floor. The mattress has bed bugs and/or boogers crusted into the seam (yuck, yuck, yuck!!!!) and no headboard attached to the wall. FIre alarm and ceiling have a bug spatter or mildew/mold spackled on it in addition to a layer of yellow grime............is this real????? :( If you're like me, you will RUN FOR THE HILLS as you've never seen something so unsafe/scary/disgusting, and run right back to the front desk to demand a refund so you can leave. Front desk staff will be evasive and unhelpful in processing the refund and allude it's YOUR FAULT because you booked through a 3rd party company and give you an email for "Felicia at corporate" who will never respond. Finally (after attempting to work directly with the front desk staff for 24 hours-who continued ignoring me), I googled Corporate for Quality Inn, I got through to a person who apologized for my terrible "stay" and processed my refund immediately. If this review saves even ONE more person from having to go through this horror, then it was worth it. I seriously think this building needs to be condemned and shut down. I can't believe it's still in business. And SHAME ON WHOEVER IS IN MANAGEMENT for (falsely!!!) advertising pictures of rooms that look NOTHING like the ones you stay in. If that's not fraud, I don't know what is. Is that REALLY the only way they can get business? (by forcing people into booking through false advertising and then saying "sorry, no refund"???). A disgusting business practice. Whoever is in charge should be ashamed of themselves taking advantage of innocent people and families just trying to enjoy life or vacation.
• Lisa (2/5): - The smell was unbearable! It was dirty. In the hallways. The room was gross with bugs in the corners of bathroom and sink/closet areas. I paid for a room with 2 beds and a sofa bed. At check-in I was told they don’t have any sofa beds or rollaways. They suggested the floor. We’ve got 4 kids, 1 being special needs. and there’s not a chance in hell my kids are laying with bugs. We were not in the room more than 20 min when I went back to the front desk telling them that we can’t stay with the conditions like that. I was told that there’s nothing they can do. That’s over 150 I spent for filth. False advertising at its best
• Maria (4/5): - It was cheap.
• George (2/5): - This place was so disgusting, I checked out immediately after going to my room. The filth is every where, my room's number was scratched into the wall with a ballpoint pen, it smelled like BO (not just my room, the entire place), the security doors were all broken and propped open with rocks, my sheets were obviously not changed (even though I didn't dare touch the bed) and oh year, the shirtless crackhead walking his dog who asked me for a light was the best. This place should be shut down or call it what it is, a crash pad for drug addicts. The GM then lied to Orbitz and said I never checked out and they would not refund me - regardless of losing the money, it doesn't matter because the place is seriously that bad. Under no circumstances should anyone stay here. The only reason I am giving it one star is because there isn't and option for zero stars (or negative stars).
• Matthew (4/5): Horribly dirty - Entire hotel from lobby to hallways to room is extremely dirty. Pretty sure all carpet has been in there since it was built 50 some years ago. Panels falling off ceiling in various places. Black mold all over bathroom ceiling. Room stunk like an ashtray, no smoking room. Shower was dirty. Was told 3 times over 2 days they would bring extra pillow and never did. Couch in room was covered in burn holes and stains. Lots of drug use in parking lot after dark. Lots of homeless hanging around.none of the exterior doors to property lock at night so anyone can wander in in. No restaurant or complimentary breakfast like advertised. Will never stay there again.
• Toby (2/5): - They did not have the room reserved. So they put me in another room and it was flooded with water. So they offered me two rooms since they didn’t have the room I initially reserved with enough beds, then they tried to charge me for that. I told them that was unacceptable , and they asked me to leave. They were not willing to refund me, now I have to get a third-party involved. The staff was incredibly rude as I had four children with me. Just trying to get a room for one night.
• William (2/5): - Run down motel should be demolished. It has outlived it life span
• sarahhT9636FW (2/5): Definitely disgusting!!! - This is by far the worst hotel I have ever been too!! There were stains on the floor and couch. The headboard on the bed had cloth on it that was ripped. All the tables were messed up. The walls had paint chips all over. The window was about 12 inches up from the floor with no screen that opened all the way where if a kid got it opened they could easily fall out. The only reason I stayed is because we booked through a third party so they wouldn’t refund the money.
• Margarita (2/5): - Staff was nice and very helpful during check in and out. I am not the type to complain. We had 6 of us. I had reserved 2 beds with a pull out couch. Only got to beds. We made do with the space. One of my children had to sleep on the floor. The room had this very strong musty and mold covered up with chemical smell. Smell was so strong and bad that we had to keep the sliding door open our entire stay. The sliding door was near impossible to open and close.
• Adam (2/5): Really rough, had better expectations - Did not have breakfast as promised, did not have coffee, hot tub was closed, halls were dirty and smelly, sign out front still advertised free breakfast too! Feels like it’s getting ready to be demolished.
• Judy (4/5): - Dirty rundown
• Griselda (2/5): - The place was dirty, it smelled horrible, and the shower didn’t work
• Kenneth (2/5): - Couldnt even close the patio door. Was staying in town with my daughters. Was charged by expedia when i made my reservation and than told i had to pay again once ariving at motel. Upon wntering room realised door couldnt be locked and looked down to see police arrive to remove a man who had broke into a room. At that point decided to leave and find a new hotel. Would not refund me my room at the motel. Claimed it was against owners policy. Luckily expidia was able to refund me my initial payment.
• Pamela (4/5): - It was nothing like advertised. They don’t do breakfasts, the pool was indoor but colder than Alaska. The door to the balcony needed a strong arm to open and close and was almost off it’s hinges. The bathroom/toilet door you couldn’t close otherwise you’d be locked in there for eternity if you were by yourself. Questionable looking towels on the floor next to the ice vending machine. Apart from the bed sheets everywhere looked like it hadn’t been cleaned since before the First World War.
• Kandice (2/5): - The hotel advertised breakfast on front billboard, but we were told they stopped serving breakfast, just a couple weeks earlier. Rooms smelled musty and mildew. Hotel was run down and deteriorating. Staff was not helpful, short, abrupt and y informative. I would not stay here again or recommend to anyone else.
• Aldeen (4/5): I’ll never stay at the Quality Inn Again’ - First the advertisement lied about the pool and the hot tub. Neither of these were working . No breakfast served. The rooms rug was filthy. The sheets on the bed were marked up with stains. The couch was marked with stains. The Easter this furniture was all scratch and dirty. The TV remote was not working correctly. The sound would not adjust. The air conditioner was not working correctly. It seem to have lost some power. The price of the roof was OK. The new sex and granite counters were nice. The colors chosen for the rooms was atrocious.! We stayed in Fort Collins, CO.
• Staci (6/5): Not Great--not what was advertised - Advertised a nice breakfast but there was no breakfast. Even the marquee out front showed a breakfast but it must have been for the hotel next door. My boys were excited to have a room with a balcony, but the sliding door had so much dirt in it that we could barely get it open the morning we checked out. The hallways inside were sooooo hot. In July it was miserable to even walk from the elevator to our room.
• Joseph (2/5): - Stained mattresses, mold under the sink, no promised breakfast, laundry service out of order, no hot tub, broken and missing items in the room, doors left propped open and unsafe.
• G9389HCla (2/5): Disgusting! - Worst ever. There is no breakfast...but you wouldn't want to eat anything these people are cooking anyway. Dirty....everything is so dirty. Curtains are broken, you can see right into several rooms. The pool area is nasty....clogged drains and standing water everywhere. Important to note...this is a MOTEL that they built a roof over and now call a hotel. The sign out front and the website adverise breakfast....they charge you the same....but that isn't a true thing. Cabinets are broken in the rooms. Tub/shower is cracked. Multiple windows are broken and taped. Place smells like a wet dog. Map says there is laundry.....didn't find that either. Go somewhere else. Homeless people won't even stay here
• Keshia (2/5): - Felt like we were staying at a homeless shelter. Furniture was outdated, couch in the room had stains probably from the 90’s. Walls were paper thin, heard people’s conversations as if they were in our room. Front desk staff looked like they were out of a episode of twilight zone. I’d recommend staying at another location or your car if that’s an option.
• Ernst (2/5): - Terrible nasty uncomfortable no environmental services
• Andrew (4/5): - Holes in sheets, blood on bathroom walls, toilet leaked. Staff was friendly.
• Brian (4/5): - Tv didn’t work. Shower didn’t work
• Royia (2/5): Do NOT stay here! - This was by far our worst hotel stay experience we've ever encountered. When we pulled in to check in, there was a police officer that had just pulled in to speak with 2 women in the parking lot. At check in, the first woman told me that they didn't have rooms with a fold out couch even though the booking stated they did. The other woman working corrected her and told her what room to put us in. By the time we checked in, that officer was gone but another had arrived for a different incident. We pulled around to the back side of the hotel to where she told us to go in at, there were multiple questionable characters hanging around outside the hotel. Lots of marijuana and cigarette smoke inside and outside of the hotel. The doors state that doors are locked after 5pm and a room card must be used for enter but that was never the case. None of the key scanners work and none of the doors lock. The room was very old, stains on everything and dirty. No phone in the room. Breakfast never happened even though it was advertised on the sign outside and online and no one told us at check in. The manager we spoke with was very rude and aggressive. Police were at the hotel daily. People live here! LOTS OF DRUGS AND TRANSIENTS/HOMELESS!!! I told the girl at check out all of the issues and she made every excuse possible. We were stuck here for 7 nights and couldn't leave due to the no refund policy. Worst experience ever and it fully deserves a full refund! CHOOSE A DIFFERENT HOTEL!!
• James (6/5): - Very noisy
• christamV4121BP (10/5): THE POOL! - The staff here was incredible!! The pool area is gorgeous! And the price was great! Right off the interstate, within walking distance of several restaurants! Ft Collins is beautiful! You can see all the lush trees and mountains right outside!
• Andrea (4/5): - Well traveling with a handicapped child in a power wheelchair is hard enough! The "accessible" doors were not working. At all! Then our first floor room was a step up! We were unable to be swithed to a walk in room due to "being full" yet we saw almost nobody during our stay. Also the bathroom/shower had peeling paint, the toilet ran constantly, and there was coloring all over the walls!
• Robert (4/5): Terrible Place To Stay - No breakfast, no hot tub, room was dirty with very dirty walls. No power outlets for microwave and coffee pot and no fridge. No remote for the TV and when we did get a remote we had to figure out how to program it. People standing directly in front of your room smoking and doing drugs, also people in the lot playing dice and gambling. we asked for the room to be cleaned better and that did 't happen either.
• Cassi (6/5): - I did not like the way the pictures of the rooms are misleading. And it felt almost like we were bothering the staff with our presence.
• Mary (2/5): - Said free breakfast and then got there and was told no breakfast. Dirty furniture, desk was sticky and wobbly.
• Dustin (2/5): - We booked this property for 2 reasons. Free breakfast and it was cheaper than most motels. When we arrived we were not told that the free breakfast buffet was no longer happening. We had to find out for ourselves the next day. When we checked out, they told us that the free breakfast was no longer " a thing". No explanations as to why. The doors leading into the property were not secure. They had key codes that you used card for, but not one of them worked properly. The whole place smelled like a mixture of urine and cigarette smoke. Meth heads and tweakers live permanently on site. They are noisy, rude, and are full of drama towards other tenants at the property. Our room was dirty, no vacuum had been used before we arrived. The couch had stains on every cushion. We did not feel comfortable letting our child sleeping on the pull out couch. The mattress to the pull out couch was disgustingly dirty. There was a fork and trash behind the entertainment center that you could see as plugged in something to the wall. The bedside lamps are a fire hazard. The plugs on the lamps that you would use to charge youre phones are loose and janky. The entire place is falling apart. If you are looking to experience the meth head ghetto version of a motel than this place is for you. Otherwise spend a little more money for a better hotel room and overall experience. We learned our lesson on this one and next time we will spend more money.
• John (4/5): - No breakfast as listed on the wrb site. As desk for a remote that works and didnt get one. Ask for a wakeup call and didnt get one.
• Khristine (4/5): - Pictures old. No bar/restaurant. No laundry. Old. Did have breakfast. Tried check in at 2. Was told no rooms yet they had lots empty rooms. Given room that had connecting door that didn’t lock- but they changed our room. Overall ok just disappointed nothing like the pictures.
• Verified traveler (4/5): Not a great experience - All I can say is the beds are comfortable, but the building is run down.
• Colette (2/5): - When we checked in I discovered I had only reserved for 1 night and we wanted 2. I paid with Credit Card for the other night and we proceeded to our room. We discovered that the refrigerater was not working, and the TV was not working and the phone didn't work. I used my cell phone and called the desk and they said they would have maintenance come and fix it. We waited and waited so I called again and she said he was working on something else and would be there. I told her we were going to dinner and would be back. When we returned, we discovered the TV and refrigerator were working. We knew they wouldn't replace the phone as they had already told me that. We hear lots of noise and people arguing outside our room or outside. I felt unsafe and uneasy with the entire place. Yesterday 6/14 we went for breakfast and the lady took our ticket which was supposed to be for 2 days so we went to the desk and got another ticket. They also remade our keys When we got back in the evening, our keys wouldn't work. My husband walked back to the front desk, There was nobody there so he called me and asked me to call the hotel. He then came in from outside. To keep it short that eve, we had to call the desk and the sherrif to get the people in the next room to quiet down. There is much more to this story and I WOULD LIKE A TOTAL REFUND!! This place is terrible and YOU should not be recommending this place to anyone. The language was terrible. PLEASE Call me.

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