Emirates Grand Hotel
Location: Sheikh Zayed Road, Trade Centr, Dubai, 116957, Dubai, AE
Star Rating: 6 Stars
Property Type: Hotels
About this Property
Welcome to the Sunday Mega Hotel Sheikh Zayed Road Near DIFC, where comfort meets convenience in the heart of Dubai.
Relax and Rejuvenate
Dive into our indoor pool, perfect for unwinding after a busy day exploring the city. With room service available during limited hours, you can indulge in a meal from the comfort of your room.
Business and Leisure Fusion
Whether you're traveling for work or pleasure, our well-equipped business center and complimentary Wi-Fi ensure you're always connected. Enjoy a daily buffet breakfast to fuel your adventures.
Prime Location
Just minutes away from iconic landmarks like the Dubai Mall and Burj Khalifa, you won’t miss a beat in the bustling city. Plus, free self-parking allows for easy access to all that Dubai has to offer.
Experience the perfect blend of luxury and convenience—book your stay today!
Important Information
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- The property is professionally cleaned.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- 24-hour front desk
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Television in common areas
- Tours/ticket assistance
- Free self parking
- Banquet hall
Rooms Available
-
Executive Twin Room with Burj Khalifa View
3 Twin Beds
538-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Deluxe King Room
1 King Bed
291-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Club Room with Burj Khalifa View
1 King Bed
291-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Grand Suite with Burj Khalifa View
1 King Bed and 1 Twin Bed
807-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Two Bedroom Suite
2 King Beds
807-sq-foot room with city views
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
3 Bedroom Suite with Burj Khalifa View
3 King Beds
1076-sq-foot room with city views
Layout - 3 bedrooms, dining area, and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Deluxe King Room with Burj Khalifa View
1 King Bed
291-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
One Bedroom Suite with Burj Khalifa View
1 King Bed
603-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
One Bedroom Suite
1 King Bed
603-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Executive Twin Room
3 Twin Beds
538-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Club Room
1 King Bed
291-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Club level room
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Club Suite with Burj Khalifa View
1 King Bed
538-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Smooth flooring in room
Guest Reviews
- hamed (2/5): - The only positive thing about this hotel is the view! Staff are mean hotel is not clean no lotion no toilet paper no bath tub .... All in all bad experience
- Akiya (2/5): - Unsafe
- Marc (4/5): - There were no towels, toilet papers nor teas. I had to ask for them. Asked for them to be brought after I was back in my room as I did not secure my valuables.when I got back to the room there were two dingy towels placed on bed despite me saying not to go into room without me being there. The check in was a disaster, very disorganized and no sense of priority based on who was there waiting first. The room itself was okay, the hallways smell musty and need airing out
- Elsa (2/5): Never Here! - Prime location.... Unsanitary rooms and bathroom...
- Susan (2/5): - The bathroom was always wet , my partner slipped and fell on the floor hurt his back, the communication with cleaners ask them things keep forgetting to bring asking them everyday for something not enough experience in their line of work , it stayed 24 hour room service they don’t have it anymore I was told a bar there isn’t one false statements bout property , and check in told me I don’t have a room I had tonesitb3 hours for a room , no apologies or refund or any consolation to it not good enough have stayed there before and wasn’t this bad
- Peter (2/5): Worst Hotel - This is by far the worst hotel. You make a booking 2wks in advance and upon arriving at the hotel the staff say they are fully booked. Why do you accept bookings if you can't hold much of a capacity? Anyone wants to book this hotel be prepared for a rude shock.
- Abdishakur (2/5): - Horrible could not stay I left and booked a new hotel
- showkat (2/5): Never to visit again - This should not even be a hotel. Rude and unprofessional staff, run down property.
- Tarek Al (4/5): - Old property. Rooms are fealty smells.
- Brianna (6/5): - Amazing view of the Burj Khalifa
- Lee (2/5): - The room had broken furniture, torn curtains, a broken bath/shower and needed complete refurbishment. We arrived at 5am from a night flight so slept for a few hours and then immediately checked out from an 8 day planned stay. We were refused a refund.
- Arshad shabeer (2/5): - Good
- Igor (4/5): Nothing except for good location - The main advantage of the hotel is its location — just 50 meters from the entrance to the Financial Centre metro station. The windows offer a view of the Burj Khalifa. Everything else is disappointing. Even the view of the Burj Khalifa doesn’t bring much joy, as the windows are very dirty. The furniture is old. The dining table in my room was actually chipped. The kettle was dirty inside — I had to clean it myself. When I checked into the room, there were no towels or clothes hangers. There is a phone in the room, but no instructions anywhere on how to call reception. I had to go down to reception and ask for towels and hangers. The receptionists promised to bring everything within 15 minutes. However, after an hour, I had to go down again because nothing had arrived. Eventually they brought towels, but instead of two large ones, only one. They promised to bring the second one in 15 minutes, but it never came. The same happened with my requests to have laundry collected and then returned. On the day of departure, I asked reception to arrange a late checkout until 2:00 PM. The receptionist assured me there would be no problem. However, at 12:30 PM, a different staff member called and insisted I vacate the room immediately. I had made two separate bookings — the first for two nights, the second for five nights right after. I did this deliberately after reading that many guests were unhappy with the hotel. I am too. And I cancelled the second booking.
- Himanshu jagdish (6/5): pretty good location and decent price - Hit or miss ... some rooms feel old some feel new ...its random luck which one u get
- Yasmine (6/5): - Was alright. Found a cockroach in the toilets and whenever I want to open the tap of the shower, water would come out yellow for like 5s
- Karen (10/5): - I enjoyed my stay at the hotel despite a few room for improvements. I can see that the management has really tried to make the service better. Lift was okay, not that long wait. Reception are quick and made me feel welcomed. Naif and Bejay? has also helped me regarding my room request. Till next time! :)
- Omar (2/5): - The worst of the worst is everything from the front desk to the staff. Everything is old; don't believe the pictures at all. You might end up in a room with nothing except a low-quality bed with a dirty carpet, no phone, no chair, or no table. Pictures as completely fake. I thought I could ask for a refund and go somewhere else, but they refused to refund me anything. I had no choice but to stay in an ugly room. By the way, the WIFI is no good at all.
- Khaled (4/5): - It is a not bad choice, I picked it randomly. They lack for the management, over crowded for no reason, entrance lobby is tiny compared to number of rooms they have. The hotel desperately needs renovation.
- C (8/5): - Perfect location, friendly staff. Hotel could do with more attention to detail on finer details. For example on my balcony the wall had been painted but the masking tape was still there. The shower drain was so slow to drain the water it would often flood the bathroom floor. Housekeeping only change bins and sheets but do not mop the floors. I stayed for a week and any issue I had was fixed quickly. More options for breakfast would be great, like more cereals, pastries and fruit
- Aneesuddin (8/5): - Everything went well but there is small in the washroom 2601 and need to replace bathroom door.
- Salim (2/5): - The property is in terrible condition. they do not even clean the rooms. They decided to do work on another room's door at 9AM with banging and equipment grinding. it was terrible. Elevators had more employees using them then guests which made it a nightmare to go up and down. Shower did not work properly and water drain was blocked and therefore released water all over the washroom. nothing was done even after complaining... I can go on but I think this gives a clear idea about the property.
- Megahnui (2/5): - One staff at the reception was extremely impolite and non accomodating
- Amanjot (6/5): - Old and sticky Hotel. Check in was horrible. Bad management. Elevator is very very slow.
- tarek (8/5): - The location is good near train station. Also located on Shiek Zayed Boulevard near shops and restaurants. The front desk personal was unpolite at the check in. He assigned us a different room of what we reserved. After I asked for a manager to speak, he left for a while then assigned the right reserve room after half an hour.
- Shadab (4/5): - The most prime location of Dubai and the worst kept property in this location. Forget high end facilities, the floors were dirty, bathroom fittings were faulty even the window curtains were hanging with missing hooks. Something that basic wouldn’t cost more than a few cents but the owners and managers seem to lack motivation or attitude of being in service industry. It was my second time in this property and I book it for amazing view and location and accessibility to transportation. But I guess this was the last time I was at this property. I was misinformed that the new management had improved the quality of services. Liars.
- isha (6/5): - this hotel is only good for being in DIFC, the hotel bed is nice. the lifts are slow. not the best, bathroom is old
- Huilin (4/5): - Often no towels after the room is cleaned. There is only one plug is working although there are 5 in the room.
- Pegah (6/5): - When you walk into the lobby, you think that this is a temporary hotel with a temporary front desk, I came in on a really busy day and it was absolutely mayhem, but I have seen it be more quiet on other days. The staff is slow, but they are nice, they’re trying their best. If you get a good rate on this room, take it. The hotel is under construction so some areas are a mess and some areas are perfect. I was on the 28th floor and got a huge room, but the room was really old, however , everything was clean. Then they asked me to move into the sixth floor because they were going to be doing construction on the 28th floor. They moved me to what they call a “suite” however it was smaller, but it was updated and again really clean. so by the looks of it, the hotel looks like it’s falling apart, but really, there is a nice staff. bedding is clean, Rooms have a small refrigerator, which is nice. And both of my rooms had an amazing view of the Burj Khalifa. And also right in front of the metro! The elevators are really slow so ask for a room that is lower level or else you’ll be stopping on every single level before you get to your floor. And the Internet is dodgy, it’s fine for a bit of work here and there, but if you are trying to take video calls, not sure this is a place to do it. If I got a good rate I would stay here again. Not glamorous at all but fine
- Salim (2/5): - Property was unique in how unorganized and dirty and worn out it is.
- Martin (4/5): Avoid if you can - From check in to check out this wasn't a great experience. The check is was extremely long when all i wanted to do was drop my bags as I was early. Eventually when I did check in the room cards didn't work ....nor did the replacements. The room could have been cleaner and so could the bedsheets. The hotel never addressed any concerns. There was no chair for the desk. You could hear the noise from the main highway quite loudly so I hardly slept for 2 or the 3 nights and it took ages to get lifts so everything took an age. I would avoid this place if you can. I spoke with other guests to see how they felt and they all said the same as me.
- Verified traveler (2/5): Not a good experience Old Hotel. - Got a room with smoked smell. Couldn’t breathe. Cockroach in the bathroom door.Asked for another room since we had to go to safari.they moves our stuff to the room wasn’t cleaned. Almost thought we are in somebody else’s room. Finally end up in third room which was nicer than both.
- azhar (4/5): - The room was not even ready till night and I got to my room it’s extremely dirty. Front desk staff was rude and unprofessional. The only good thing about the hotel is the buss boys
- Vasco SAS (2/5): Horrible experience - Worst experience ever. There were guests arguing with the reception. From the conversation they wanted refunds due to the condition of the rooms. There was another lady who had been waiting for 3 hours because they could not find her booking. When I went up to the counter after waiting 25 minutes I was also told they couldn’t find my booking and asked me to have a seat. I left and called Hotels.com that could not help. So I booked a different hotel and was not refunded.
- Ahmad Wamiq (2/5): - Here’s a more polished version of your review while keeping the strong dissatisfaction intact: A Total Disaster – Avoid at All Costs! My experience at Emirates Grand Hotel was nothing short of a nightmare. The hotel was under construction, with renovations happening on all floors. Construction materials were scattered everywhere, creating an unsafe and chaotic environment. The elevators were either damaged or barely functioning, making it extremely inconvenient to get around. On top of that, the customer service was completely incompetent—unhelpful, unresponsive, and nowhere near the standard expected for the price they charge. Speaking of cost, despite the hotel taking advantage of the exhibition period to demand a ridiculously high rate, the stay wasn’t worth even a fraction of what I paid. The rooms were in poor condition, and the overall experience was far below expectations. I strongly advise against staying here. Don’t risk your money or your comfort—look elsewhere!
- Saira (10/5): Very good clean hotel - It was amaIng stay rooms was cleaned everyday Water provided unlimted Teas and coffes also milk was provided unlimted with kettel in the room overall gpod experience
- Nirmal (8/5): - Staff were excellent
- Verified traveler (2/5): Do not stay here - NOT a 4-star hotel. Avoid. Website is false advertising. Pool is closed. Rooms are dirty, old, shabby, moldy.
- Yelitze (10/5): - The food, the customer service! Great place
- Dimitrios (2/5): - Dirty room, terrible condition of the bathroom and the hotel staff were the least to say unorganized and not helpful. I requested several times to change the room and they postponed my move 3 times with the explanation that the room that I was supposed to move was occupied by a new guest!
- Kristina (6/5): Ok stay - The stay was fine. I had a Burj Khalifa view and it was a huge multi room hotel. But run down and dingy.
- Gurvinder (10/5): - Everything was very nice no complaints
- Alana (2/5): - Very unhappy with the condition of the property. The rooms were dirty, and the beds had stains. Overall, I was dissatisfied with the quality.
- Ahmad siar (8/5): - The room service is not good at all they are not cleaning your room properly and if you request for service they are not going to respond
- Moideen (6/5): - "Encountered system glitches during check in , which made the process challenging. Hoping for better system reliability
- Danielle (2/5): DON’T stay! - The check in was ok got “up graded” I would HATE to think what we would have had. The room was dirty the floor was not clean good thing they provide sleepers because you need it. Shower mouldy but the Worst part is that the bed has bedbugs. My husband has bites all over him. I would not recommend this hotel at all in my opinion
- Susan (2/5): Need to step up - Everything dosnt live upto name Didn’t care about cleaning rooms Only 2 towels for 2 people When arrived puddle of water in bathroom could have slipped Microwave dirty upon arrival , had to ask for kettle and iron. Not in room didn’t replenish coffee etc soap containers toilet paper had to keep asking then never came, was refurbishing hotel aswell was like being on building site with drilling and banging noise coukdnt sleep
- Mustapha (2/5): - The room is dirty they had to change the bed sheets after asking the front desk want stay in this hotel again at any cost
- Aneela (2/5): - Did not have a good experience it was dirty and smelt was not able to have a shower it was broken, moved to another room next day toilet sink and shower water took ages to go down the drain, not clean and regretted booking this hotel left a day early.
- Angelos (6/5): - I was on the 27th floor and I could hear a loud humming noise which at first thought that it was the Air-conditioning. But it turned out that the windows aren't sound proofed. They didn't have towels for me to have a shower on the first night. The 3rd night, power was cut off because the card that I had inserted on the doorway expired. I noticed this at 4am when I went to use the bathroom. I called reception and they wouldn't answer the phone at 4am, I called again and they eventually picked-up offering to send a technician which I rejected as I need to go to sleep. The lifts were stopping at random floors but no one was on the floor to get in. It was extremely annoying pressing the button for the doors to close so the lift to keep going. Even more annoying waiting for the lift to arrive. On the positive side, the hotel is right at the entrance of a Metro station which was convenient for me to go places. And there were a few restaurants and supermarkets near by.
- Junaid (6/5): - Hotel at excellent location and great staff but room intererior needs attention and repairing. My room went throught recent renovation but they seem to letting guest in without completing the room renovation. My room has an excellent view but it was too noisy as windows were broken and you can hear wind and cars like you are on the street. Curtains were not installed properly and inner curtain were totally missing in the room. Also curtains were not covering the whole windows so light was coming in the day time. Also entrance was dusty and given sofa had paint spots and etc. With such lovely view, location and good staff if they fixed these small things I would love to stay here again and again.
- Augustine (10/5): - Nice location, very close to the big attractions of Dubai
- Simon Peter (6/5): - Good location
- Verified traveler (2/5): Bad experience - Light went out during the stay, the shower water was not draining, no cot provided when it was stated and requested at the check in. Worn out furniture , specially the sofas.
- Arif Mohammed (8/5): - Very good hotel
- Sadeq (6/5): - good
- Mohammad (4/5): - Very nice staff. Excellent location. Large size 1BR apartment. Hygiene standards are low and the place is not clean. Old building. Old and rusty bathrooms. TV is very small and the channels are not working, so it’s like another piece of their old peeled furniture. The wallpaper is peeled off and the curtains are dirty. This place makes Motel 6 looks like a luxury place.
- Dakhaz (6/5): - Good
- Hira (4/5): - very bad services , bellboy does not comes or liston never person at the reception desk and lots of more things
- HIRA (4/5): - Rate are better but services are very bad no one pick up call always no one at the reception area for call bellboy takes hours and sometimes no show off even call several time.
- Renato (6/5): - Just ok
- EOS SOLUTIONS .INC (4/5): Cockroaches - The room were old and a bit smelly, killed a cockroach on the second day of my stay but they kept appearing in the bathroom and kitchen, i got to change to another room, but it still have some cockroaches and the same problems of the first room. Last time i stay in this hotel.
- RAJAN (10/5): - Other than condition of hotel,rest everything is good.
- Damian (2/5): - One of the worst hotels in cleanliness, the room was dirty had cockroaches !!!!! and the furniture is old although they clean every day but still dirty the location of the hotel is great, but it is not worth the price at all I wanted to cancel my booking but i didnt have enough time for that my stay was for three nights Never again booking in this hotel
- Khalid (2/5): - Very bad and one employee only working and takes to much time and the room smelled very bad
- EARL (4/5): - Seems like the hotel has been doing renovations, so this pic is a renovated room, but the room I got wasn't this! The washrooms in the rooms aren't renovated at all the shower is the worst this ever! After complaining I did get moved to this room displayed but the washrooms weren't renovated rather dissappointing!
- HAMID (8/5): - Breakfast was not impressive. Overall things were fine.
- Mozher (8/5): - The location is in the center of Shaikh Zayid Boul. meters away from the Metro station & walking distance to Future Museum, Emirates towers, etc.
- muhammad (2/5): WORST WORST Stay IN DUBAI - this was the worst experience in Dubai. Although Hotel location was good but hotel's condition itself was the worst. its a very old n dirty hotel. i have ever seen in my life.i have Paid 900AED for one night and all went in Waste. smelly rooms. Dirty washrooms. Broken floor tiles. No towels. Broken and stained roof. Broken toilet Showers. Tv Dont work properly. AC make so much noise. its very hard to sleep. very uncomfortable bed and pillows. i will not recommend anyone to stay there even it is free. at Night you can see call girls sitting in lobby. it is more like a pick up spot. i have attached some of the picture i got and keep in mind it was their premium room not the standard room All over the WORST Stay in Dubai.
- Susenjit Prasad (8/5): - Conveniently located, walkable distance from nearby metro station.. calm & peaceful rooms..
- Fouad (2/5): - The hotel management is not organized
- Noha (4/5): - The stay was good and the location of the hotel was perfect but they told me I would receive my deposit back in 2-3 days and it’s been almost 2 weeks and I still have not been refunded!!!!
- Verified traveler (6/5): - The hotel needs to upgrade the washrooms as they r very old !! Lao the hygiene needs looking into !!
- Sana (6/5): - Emirates grand hotel has changed since we last stayed there in 2019. We reserved this property thinking it was the old one, but it was across the street from the old one. These probably used to be apartments, and they were in bad shape. Tables were sticky, not cleaned properly. Mold around the bathroom. Shower too small and not enough space for one person to stand. We were there for only two days, so spent the time somehow. But I wouldn’t recommend this property to anyone. Grand stay hotel across the street, which used to be emirates grand hotel, was a much more pleasant experience than this.
- Md. Jahirul (8/5): - place was good.
- Nahida (10/5): - Good, staff are nice
- Verified traveler (6/5): - Though the property is well located and rooms are spacious, the service levels were low. Looks like they were managing with a lean team... broken communication systems and could be a little cleaner.
- Fouad (2/5): - The front desk agents had very aggressive Atitude and when I called for the manager he was worse. The TV was not working and the furniture were very old and unclean This hotel needs a lot of renevation
- shihab (2/5): I will not stay at this hotel in future - Very bad the room sometimes very cold and sometimes very hot Room telephone did not work
- Jamil (2/5): Worst hotel ever - Worst hotel ever, bad treatment, bad staff, non-professional, very very old Furniture, dirty, dusty, no phone to communicate with reception unless you go in person and long queue, very very bad rooms and they treat hotels.com clients in very bad manner
- Verified traveler (2/5): Bad stay - It was really bad stay, the hotel furniture was so old, the sheets dont look good condition and staff are not up to the standards
- Gino Hector M. (4/5): - This building needs renovation and a new management. I would not advise to stay in this place
- Jacob (2/5): - I didn’t like much. The day to day cleaning of the room was fine. The bathroom cracks and corners were filthy. Whole place smelt like curry. I love a curry but not every day smell. Tv picture was dreadful. Some of receptionist were terrible. Phone didn’t work. Room service took 3 hours to drop me a bottle of water and a pepsi
- Mirza Zuhaib (8/5): Amazing View - It was ok, however view from the hotel was awesome - take burj khalifa view
- Verified traveler (8/5): - Very good location and competitive rates. Problem with elevators
- Verified traveler (4/5): - The views from the room and the size of the room was really nice. However, the property is very old and not maintained well at all. During my 11 day stay there I had to change my room, because it didn’t meet the basic levels of cleanliness one would expect from a hotel. The bathrooms were the worst with leaking pipes and a rancid smell coming from the pipes. While the location and views are great, I would not recommend this hotel until they get a much-needed upgrade of facilities.
- Anup (6/5): Large space and value for money - I came back to this place based on my Super Good experience in December 2019, but it was disappointment this time. Supplies in room were inadequate like towels, tea coffee bags etc. Overall staff was not up to the mark at reception and housekeeping. The only saving grace was bell boy who proactively helped me many times. May be due to Covid situation all above issues were faced by me. Post Covid, I will give it a try once more and see how it goes.
- Verified traveler (2/5): - Their Covid precautions are absolutely horrible. No soap in the bathroom to wash your hands the hand sanitizer dispensers are out of hand sanitizer. The front desk staff are absolutely rude and speak amongst themselves in a different language when they’re supposed to be helping you. Was not given the room I paid for at check in and was not offered any apology or reimbursement for the inconvenience . Will not be staying here again.
- Rifazul (10/5): - Great stay. We stay in the premiere apartments after ipgrading sinc
- DrT (8/5): - Due to COVID restrictions breakfast wasn’t given although promised.....
- Francis (8/5): Yes !!! - Nice stay. Nice location. Nice staff.
- Colin (4/5): - Flies in my room and far too noisy.Security sadly lacking
- Khaled (2/5): - Not for family
- Fred (10/5): - Large studio, balcony, nice view, good service, metro station at door step, supermarket at 5 min walk
- Gözde (2/5): dirty rooms - It was a horrible stay. Rooms were not clean. .there we used tissues on the counter in my room.
- Verified traveler (10/5): - Good location, very help full staff,very close to Metro station.
- Inder (8/5): Awesome - Friendly staff,clean rooms, helpful staff
- Stephan (4/5): It’s not a good place to be - It wasn’t a good apartment, there services were so poor. Bad customer service. The receptionists are rude
- Blanca (10/5): - Extraordinary service. Room clean and well maintained. Staff is helpful and friendly. Will stay in my future trip in the same hotel.
- ARIEL JHON (8/5): Satisfied and Happy - It was fantastic stay at Emirates Grand Hotel Apartment. Aside from affordable, the services are great. If were given a chance to go back to dubai, i’ll still stay at EGHA.
- Verified traveler (8/5): - Did not give early check in as requested- apartment room was decent
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