Hotel Real de la Sierra

Location: Reforma Numero 16, Mazamitla, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 04:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• Tour desk
• Packed lunches
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Superior Triple Room

  3 Double Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, room service, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Window screens and wardrobe or closet

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Bedsheets provided
  • Window screens

• Double Room

  This wooden furnishing room offers 1 King-size bed, a cable TV, mini-bar and a balcony. The bathroom is private and comes with shower. Ironing facilities, hairdryer, wake up service and DVD player are available under request.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed

• Family Room

  This wooden furnishing room offers 1 King-size bed and 1 single, a cable TV, mini-bar and a balcony. The bathroom is private and comes with shower. Ironing facilities, hairdryer, wake up service and DVD player are available under request.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed

• Standard Triple Room

  This triple room features 1 king-sized bed and 1 single bed, a balcony, mini-bar and view.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed

• Standard Quadruple Room

  This quadruple room is consisted of of a TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed

Guest Reviews

• Ojeda (7/5): -
• José David Martínez (8/5): Nueva experiencia! Siempre llegaba a cabañas; - La atención del personal es excelente, la ubicación en cuanto a distancia del centro es buena ..cerca de restaurantes, comercios, el mercadito... El hotel en áreas comunes y habitación muy limpio. La calle donde está el hotel es muy concurrida, deje el ventanal abierto para dormir con el fresco de la noche pero me fue imposible por los ruidos de carros, motos, música a alto volumen en horas de la noche y madrugada, etc. Etc... Las siguientes noches cerré el ventanal y se mitigo un poco el ruido y aún así sigue siendo molesto, y tampoco disfrute de sentir lo fresco por mantener el ventanal cerrado.
• jauregui (9/5): Cuanto acogedor calle ruidosa - El cuarto esta bonito y amplio La luz, me molesto mucho la luz de la habitación el candelabro
• Santiago Salvador (10/5): -
• Avalos (10/5): - El hotel en general es muy bonito, las instalaciones y la cercanía con el centro de la ciudad. Que por estar muy cerca del centro, hay demasiado ruido por las noches, por lo que es muy difícil poder descansar.
• Mónica (9/5): -
• Cuevas (8/5): - Me gustó la zona todo está a tu alcance
• Gonzalez (9/5): - La ubicación que está en el centro El internet estaba fallando un poco
• GALVEZ GUERRERO (10/5): excelente -
• Jose Alfonso (8/5): XD - Lo sentico que está y lo limpio que lo mantienen además ocupó una plancha me la prestaron pero no me ofrecieron un burro No me gustó que como a las 4 de la mañana no sé si se fueron unos huéspedes o llegaron unos pero se hizo un ruidajo tremendo y me despertaron y duraron como una hora acomodando todo lo que estaban haciendo y fue demasiado incómodo, súmale que las almohadas están súper delgaditas y si pones dos se siente súper dura y hasta duele la cabeza
• Raúl Eduardo (8/5): -
• Genaro (9/5): - Buena ubicación del hotel Que no tiene estacionamiento Personal poco amable
• Jann (5/5): -
• Bruce (7/5): We truly enjoyed the close proximity to the downtown square so close to many local highlights. Good - The advertising said breakfast included but the final booking with Bookings .com sent the confirmation without this so an additional fee. Able to do a late check out but again an additional fee to accommodate our morning activity. Staff were friendly but did not follow through when asked for an a extra pillow, may have been a language issue.
• Barajas (10/5): -
• Brenda (10/5): -
• Paola Neri (10/5): - En general todo Quiza solo el baño algo viejos ,pero en general muy bien , limpio.
• Flores (5/5): - La ubicación, mue cerca a la plaza El agua caliente del baño es solo para unos cuantos, ya que tienen calentador solar y tarda mucho en salir el agua caliente, por lo que se desperdicia mucha agu
• vrch (9/5): - Limpieza y privacidad Los colchones estaban muy incomodos
• rigo (10/5): -
• Paola Neri (10/5): -
• Romo Álvarez (10/5): - Execelente servicio
• Ortiz (10/5): -
• Christine (9/5): - Close to the center, clean and comfortable beds Nothing
• Alvaro (10/5): - Muy tranquilo limpio y amables
• Miguel Ángel (10/5): - El hotel está excelente muy cómodo, el personal muy atento y buena ubicación,
• Jonathan (10/5): - Location is great as it is very close to the main square of town. I highly recommend this place if you're planning on walking to other points of town. Staff is very friendly and check-in was very smooth. They also provide you with the option of leaving your luggage before checking in or checking out. The size of the bed was able to fit 4 people; therefore, you can't go wrong with space. I really enjoyed my stay.
• gustavo (5/5): HOTEL BASICO - CERCA DEL CENTRO NO ES COMO SE VE EN LAS FOTOS ES UN HOTEL YA VIEJO QUE POR EL PRECIO QUE APARECE EN BOOKING ES ALTO Y CON LOS DESCUENTOS APENAS CUMPLE CALIDAD PRECIO NO PAGARIA MAS DE $600 POR NOCHE
• Castro morales (10/5): -
• Socorro (8/5): -
• Barbosa (9/5): -
• Lopez Magaña (10/5): -
• Mario (10/5): -
• Jose (10/5): -
• Monrrohe (10/5): Hotel familiar descanso buena estadía. - Atención en general sus desayunos son muy completos, buena ubicación cerca de la plaza principal mazamitla. Solo se tiene que validar el estacionamiento ya que el Hotel no cuenta con estacionamiento propio pero se tiene opcion de pagar el que se tiene a un lado.
• Guest (2/5): pésima - nada estaba sucio, olía mal, entrega asesora
• Robert (7/5): Nice hotel, close to Centro. Very friendly staff. - Central location
• Castañeda Chavez (10/5): Vacaciones personal - La ubicación del hotel y la limpieza de los cuartos Es algo personal es la red de internet en los últimos pisos no llega bien la señal
• Virginia (10/5): - Instalaciones Ninguna
• nadia (10/5): -
• Jason (4/5): - Location is fantastic. You are right in the middle of a beautiful town. If you choose to stay here, this is what you will like Smelled strongly of mold, rooms were damp and cramped. Sound carries too much.
• Gloria (10/5): - El personal fué demasiado atento Que solo me quedé una noche
• RUBEN (10/5): -
• BERTHA (9/5): -
• Norman (10/5): - Friendly little hotel near the center of town. Perfect!
• Rodríguez (8/5): -
• villarruel.villalobos (9/5): - Buena ubicación Limpio Comodo
• Leonardo (10/5): - Excelente y cómoda la habitación.
• BRENDA Elizabeth (8/5): - Esta en buen lugar cerca del centro de Mazamitla muy limpio y sus personal Muy amable.
• Santiago (10/5): - Muy buen costó beneficio
• Fernando (10/5): - Todo muy bien sin dudarlo regresaría Gracias
• Heliodoro (8/5): - It is within walking distance from the heart of town. the hotel did not have parking, but I was able to find parking off the street. The room was not great, but it was ok and confortable.
• Eunice (8/5): hacia calor - Esta bien ubicado, limpio, sin ruido, tiene restaurante, nuestro único problema fue que hacía calor y no tiene a/a ni ventilador, fuimos a mediados de junio
• Samuel (10/5): - Bien
• Karina (10/5): Hotel céntrico y agradable - Excelente estancia.
• James (10/5): - Two blocks from the main plaza right down the street very convenient. Lots of restaurants and amenities nearby. Very comfortable bed. Plenty of hot water. Staff was pleasent and super helpful.
• Maricela (10/5): - Excelente la atención, las habitaciones y el servicio. Está muy cerca del centro, únicamente que les falta el estacionamiento, pero todo estuvo excelente.
• Andrea Janu (8/5): - Todo esta bien, excepto que se escucha mucho ruido de afura y es imposibledescansar, la ventana del balcón no se podia abrir por completo porque estorbaba la cama, en la mañana se escuchan las lavadoras.
• Rafael (10/5): - Huele bastante a humedad, además no funcionan muy bien las chapas de las puertas
• Anonymous (9/5): Great comfortable hotel - Big bed
• Rigoberto (10/5): - Muy bueno Comodo limpio. Sercas del. Centro y muy amanles excellent 10de10
• Isela (10/5): - Solo falta estacionamiento
• Manuel (10/5): - ;)
• Miguel (8/5): It was good - Location staff was not very friendly
• VERONICA (8/5): - LA UBICACIÓN ESTA EXCELENTE, LIMPIEZA EXCELENTE, LO ÚNICO MALO FUE Q NO TIENEN AGUA CALIENTE Y CON EL FRILLITO Q HACE NI COMO BAÑARTE CÓMODO, D HAY EN MAS TODO ME GUSTO❤️
• Andrea (10/5): Exceptional -
• Alfredo (8/5): - Nice place but little bit noisy
• Alan (10/5): Exceptional -
• Susana (10/5): - Se encuentra en una excelente ubicación, la habitacion estn muy limpias y ordenadas
• Maria (8/5): - ,
• Maricruz (10/5): - Muy cercano a la catedral
• Rene (10/5): Serviable - Nous avons aimé le service donné par cet établissement
• pulcino3 (4/5): Overpriced, noisy, unpleasant - The few positive aspects of this hotel are negligible against the numerous negatives, as detailed below. Whenever I travel, I try to book direct because eliminating the middle man, so to speak, should be a win-win situation, as the hotel wouldn't have to pay booking fees to a 3rd party, and I could get a better rate. Apparently the management of this hotel lacks common sense though. In Jan 2025 I contacted Hotel Real de la Sierra in Mazamitla in order to book direct. They quoted a 25% higher price than that offered for the same room via a 3rd party! Moreover, they tried to pressure me to book at the higher rate right away by saying there was only one room left, when in fact the 3rd party website showed that all their double rooms were unoccupied! Lying to my face, and doing it stupidly. So obviously I booked the room via a 3rd party website, with payment at the hotel (757 Mxp vs 941 Mxp quoted by the hotel). Then I contacted the hotel asking if credit cards are accepted. The person who responded said s/he only deals with quotes and reservation, and gave me another number to inquire about forms of payment. Clearly the left hand doesn't know what the right hand is doing. Completely disorganized. Upon my visit , I repeatedly tried to get a logical explanation for the lack of common sense from the management, to no avail. I tried to negotiate a better rate for longer stays, and was told they would honor the price offered by the 3rd party booking site. But for the same price the 3rd party booking site offers bonus points, so why would I book directly with the hotel??? Makes no sense at all. Rosalia, the hotel manager, and her husband are simple but shrewd people , and they obviously believe that foreigners are dumb. I asked if there was a bus to Valle de Juarez; the manager's husband told me there was no public transportation to Valle de Juarez and told me to hire a taxi (250 Mxp), when in fact there are many buses going back and forth daily for a fraction of the price (30 Mxp). I admit they gave me one of their best rooms, but it's still shabby, with an odor of insecticide. The room door locks are flimsy privacy latches like those used for bathrooms, not proper door locks. The window didn't close properly, and at night, when temperatures dropped to 45 F in January, it felt as cold as sleeping outside. There was A LOT of noise at night, and when I mentioned it to the manager, she shrugged. I didn't sleep more than a couple of hours a night, every night. And that was not even during the weekend, when I expect the noise levels increase. The Internet disconnected continously, couldn't even access my email without interruptions. I tried to be as friendly as possible with the staff, but I didn't feel welcome. Their smiles were forced, more like grimaces. The smile didn't reach their eyes, which regarded my every move with suspicion. They obviously dislike, or envy, "gringos". Marcos, the night receptioning was the most unpleasant, frowning all the time; never looked me in the eye, never greeted me despite my efforts to be pleasant and courteous. He should really get out of the hospitality business! Before checking out, I took photos of the room, bedsheets, and towels because I read reviews from people who were charged for damages, and I also requested that the maid check the room, to make sure that everything was in order, because I didn't want any surprises. I advise you to do the same if you choose to stay there. This was my first visit to Mazamitla, where I'll need to return often for personal reasons, so I inquired at other hotels in town, and sure enough, Real de la Sierra is overpriced. I made note of a few other hotels that offer much better quality accommodation at cheaper rates because I will only return to this hotel when the hell freezes over.
• Hector (8/5): Very good -
• Maria (7/5): Good -
• Salvador (2/5): - No recomiendo este hotel
• ISIDRO IGNACIO LAZARO (8/5): - Excelente ubicación, aunque el hotel no tiene estacionamiento hay uno al lado del hotel.
• Vivi (8/5): - Tiene buena ubicacion, solo le falta tener mas conectores en el cuarto, porque solo tenia 2 y 2 en el baño y
• Rosa (8/5): - The room.i the bed s very comfortable, clean, ,the place very close from downtown. Nice room.
• Francisco (9/5): Superb -
• Doty (8/5): Very nice - Very good
• Valeria (5/5): Passable -
• Rosa maria (10/5): bueno - muy buen servicio, solo que al salir nos indicaron que no se habia pagado la reserva y que se tenia que volver a pagar, pero despues otro chico nos ayudo y nos dijo que ya estaba pagado desde la aplicacion
• Juan Carlos (8/5): - Bonito lugar
• Valdez (10/5): Exceptional - Location very good and breakfast delicious. Nice staff
• Rocio (10/5): - Nice hotel
• María de Lourdes (10/5): - Es un lugar céntrico y tranquilo
• Miguel Angel (8/5): - El hotel Esta muy bien ubicado a solo 2 cuadras del centro, tienen buen servicio todo esta genial el unico detalle es que no tienen estacionamiento pero igual no batalle para estacionarme en la calle
• Robintravels (6/5): Pleasant - Very central and reasonably priced. It's right on a noisy street making it difficult to sleep. There was a strong sewage odour coming from the pipes when we stayed the night which was not pleasant.
• Oscar (10/5): - Excelente hotel. Accesible en precios
• Diana (9/5): Great place! - Location No elevator. Is hard when you are on the third floor w luggage
• Irma (8/5): - Es un hotel pequeño pero muy cómodo, el centro está a dos cuadras, muy limpio. Hay un estacionamiento a un lado del hotel que te cobra por día, económico. Recomendable para su visita
• Oswaldo (10/5): - Todo muy bien un lugar muy comodony cerca del todo
• karla Annel (10/5): - Esta muy bien ubicado, solo seria bueno rentaran o hicieran alguna negociacion con el estacionamiento de a lado
• Francisco (10/5): Desayuno muy bueno - El desayuno te conviene pagarlo en la aplicación por qué en el hotel tiene un costo de 170 pesos está muy rico
• Jorge Francisco Pimentel (10/5): - Cerca de todo
• America (10/5): - Muy agusto y limpio
• Elisabeth❤ (7/5): Good - The location of hotel is really close to the plaza. Which is where you can find memoirs and the big letters. As well as really yummy food. We went into a small plaza that had several mini restaurants and had breakfast there. Only thing we disliked is that the property does not have parking. It has a small parking area to the right of the building, but you have to pay 100 pesos per day, since it does not belong to the hotel.
• Manuel (9/5): Superb - Excellent location
• Yolanda (8/5): - Buena

Photos