Hotel Crystal Interlaken

Location: Rugenparkstrasse 13, Interlaken, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Ski storage
• Non-smoking throughout
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Delivered food - securely covered
• Ski storage
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request
• Snow sports gear

Rooms Available

• Standard Twin Room (16 - 18m2)

  Featuring free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Standard Double Room

  Room with a king-size bed, cable TV, a safe, and a bathroom with a hairdryer. Some have a balcony. Please note that extra beds are not possible in this room type.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Superior Twin Room with A/C (19m2)

  Large room with cable TV, a safe, and a bathroom with a hairdryer. Some rooms come with a refrigerator. Please note that extra beds are not possible in this room type.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access

• Standard Triple Room (20-23m2)

  Room with cable TV, a safe, and a bathroom with a hairdryer. Please note that extra beds are not possible in this room type.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key access

• Deluxe Quadruple Room with A/C and Roof Terrace

  Spacious room with a private roof terrace, a living area, cable TV, a refrigerator, a safe, and a bathroom with a hairdryer. Please note that extra beds are not possible in this room type.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access

• Superior Single Room with Street View

  Larger room with cable TV, a safe, and a bathroom with a hairdryer. Some rooms come with a refrigerator. Please note that extra beds are not possible in this room type. Please note that the room is facing the street.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access

• Standard Double Room with A/C and Street View

  The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Twin Room with A/C (16 - 18m2)

  The twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Single Room with A/C

  This air-conditioned single room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Superior Single Room with A/C and Street View

  This single room has a electric kettle, air conditioning and satellite TV. Please note that the room is facing the street.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Triple Room with A/C (20-23m2)

  The triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The triple room provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box and heating. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Single Room

  Room with cable TV, a safe a bathroom with shower and a hairdryer. Please note that extra beds are not possible in this room type.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access

Guest Reviews

• Nawres (10/5): -
• Wolfgang (10/5): -
• Amr (9/5): - Staff espicially Samra and Paula. Location is great like 3-5 minutes from train and bus stations. Rooms were clean. Less available electric receptacles in room. However it can be managed.
• Lisa (8/5): -
• Patricia Regina (10/5): -
• Steven (8/5): -
• Philippe (9/5): Super! - Accueil chaleureux, le personnel de la réception au top! Nous étions 3 dans une belle et grande chambre avec une jolie terrasse. Tout pret de la gare CFF. Je recommande cette hôtel. Rien.
• Ralf (8/5): -
• Thanakorn (10/5): -
• Luciano (9/5): - Quarto espaçoso e muito bom. Café da manhã meio fraco
• Cécile (9/5): -
• Recappé (8/5): - It was very clean and in the center of Interlaken west
• Tadakuni (9/5): -
• Pedro (10/5): -
• Matas (10/5): -
• Omar Tarek (9/5): -
• Sara (10/5): Muy cómodo - Todo muy limpio y el desayuno muy variado Las habitaciones muy cómodas
• Colin (8/5): No frills good value hotel near to station . - Good value hotel near to Interlaken West train station. No frills roomy room and balcony. On main road but very quiet in reality. Distant view over rooftop of Jungfrah. Good breakfast in old fashion style timbered rooms. Very helpful staff Nothing really for the price. Odd design hotel floors with lots of little differences so care needed not to trip on small steps. Lift took you to a level but another narrow staircase took us up to the bedroom. Not easy if having heavy luggage.
• Peter (10/5): -
• David (10/5): -
• Reichenbach (10/5): -
• João Carlos (8/5): Tudo perfeito - Os funcionários são incríveis, de uma atenção ímpar, um carinho especial
• Jean Christophe (7/5): - Accueil Emplacement Parking gratuit Bruyant
• LUCIA (5/5): -
• Joyce (10/5): ÓTIMA - Hotel excelente! Desde a recepção a todos os funcionários, em especial a Paula que fala português e nos ajudou no checkin, limpeza excelente, localização ótima perto da estação de trem e da rua principal, nos permitiram deixar nossas malas e fazer o último passeio na cidade. Cama e chuveiro ótimos, café da manhã muito bom, vista linda para as montanhas. Achei legal eles disponibilizarem um filtro para enchermos as garrafas de água sempre que precisávamos! Não teve nada!
• Soltermann (7/5): -
• Klemens (8/5): -
• Barragan Olaya (10/5): - Excelente servicio. Habitaciones cómodas
• Renate (8/5): - Das Zimmer war sehr gross und sauber. Die Betten superbequem und das Personal sehr nett und hilfsbereit. Das Bad war top und es kommt genug Wasser aus der Dusche, auch wenn es nicht topmodern ist. Das Frühstück war reichlich und wurde bis zum Schluss schnell und freundlich aufgefüllt. Man bekommt extra heisses Wasser bzw. Tee zubereitet und auch heisse Schockolade oder Capuccino. Echt zu empfehlen.
• xingcheng (9/5): 很完美 - 前台工作人员服务很热情，始终面带微笑，并给了我们地图导览。餐食虽然没中国那么丰富，但是还是能填饱肚子。房间比我想象中的大，两个箱子展开没有任何问题。地理位置也不错，离因特拉肯西站步行7-8分钟。
• Tamer (8/5): -
• Eleonora (9/5): - Camera molto accogliente e pulita,con terrazza e vista sulle montagne. Colazione molto buona e posizione ottima
• Francine Kleiner (8/5): -
• Adrian (8/5): -
• Nathalie (7/5): Excellente localisation pour un court séjour à Interlaken - Bon rapport qualité prix.localisation parfaite. Acceuil réception impeccable. Petite chambre standard, très propre avec sèche cheveux Literie Bruit de la rue Manque de charme
• Adrian (8/5): -
• NAOKO (9/5): -
• 陽香 (10/5): 素晴らしいインターラーケンステイ！ - 受付の方がとても親切でした！ ないです！
• Luís Otávio Monteiro (9/5): -
• MANSOOR (10/5): - Location was excellent. Staff was very helpful,polite and cooperative,especially evening receptionist Sandra. Left was very small.
• Jeffrey (5/5): Good hotel, but lack of critical accommodations - The hotel is about 10-minute walk away from the train station. Very friendly staff, good breakfast. The hotel room has only ONE power outlet and it is at the entrance, and is 4 feet above the floor. Can’t charge anything without an extension cord. I ended up with putting the chair next to the door, and put the phone on the chair so it could be charged.
• aileen (9/5): -
• Michaela (10/5): GROSSARTIG - Die Rezeptionistinnen waren umwerfend: freundlich und kompetent. Das Frühstücksbuffet hatte mehr Angebot, als es brauchte. Das Zimmer war sauber, die Kissen sehr bequem. Erreichbarkeit ist erste Klasse.
• Mauro (10/5): Excelente hotel - La atención. Poca señaletica para llegar a la entrada y el llavero de la llave, es muy grand 😁
• Teresa (8/5): - Sehr freundliches Personal. Zuvorkommend. Frühstück gut. Lage gut gelegen zu ÖV. Etwas ungepflegten ersten Eindruck. Etwas finster. Seltsamer Eingang hinter dem Haus.
• Stefano (10/5): Friendly staff, comfortable and spacious rooms - Spacious, clean and comfortable rooms. Friendly staff and a dedicated room for bicycle storage. The breakfast is both varied and delicious.
• Giovanna (8/5): -
• Andreas (8/5): -
• Patricia (10/5): Eine Basis, um viele Ziele zu erreichen. - Localização, Frühstück Die Housekeeping reden morgens früh sehr laut
• Carrasco Ruiz (7/5): - muy buena ubicación cerca de la estación West, nos dieron una tarjeta de transporte gratis por Interlaken
• SUDESH SHARMA (9/5): - Room is big and clean. Kettle was available in the room. No Indian vegetarian breakfast available. However bread ,butter and fruits were there.
• Nisa (10/5): - Personnel accueillant et chaleureux. Chambre spacieuse, confortable et propre. Bon emplacement.
• Ekaterina (10/5): Отель - увереные три звезды, я бы еще одну добавила. - Понравился номер. Свежий, чистый, все, что необходимо имеется. Минусов для меня не было
• Carbo (10/5): -
• Jessica (9/5): -
• MacleodB54 (10/5): Great location for station. - This hotel was booked as part of a guided tour and was chosen due to its proximity to the train station. It was very clean and tidy with comfy beds and a great shower/bath. The breakfast was good with a reasonable amount of choice and was buffet style. Coffee and tea facilities in the room. The staff were lovely and very helpful. It provided us with a great base and walking distance to restaurants and bars as well as the station. Very pleased.
• Narcisa (8/5): -
• ERIC (7/5): -
• Muhammad (7/5): Lovely hotel and some staff members are rude - The hotel itself was nice and comfortable, and overall the stay was pleasant. However, at checkout the receptionist was rude and unprofessional, which unfortunately left a bad final impression and did not end our stay on a positive note and while we were a sleep house keeping entered our room The receptionist at check out was just rushing us out and a housekeeper entered our room while we where asleep
• René (10/5): -
• Renate (10/5): - Sehr gute Beratung zu Ausflügen Das Frühstück war sehr gut und ausgiebig!
• Shan (8/5): - 地理位置好，性价比高 房间设施有点旧
• Rut Abigail (10/5): Agradable estancia - La ubicación Muy cercana a la estación de tren. El personal muy amable. Nos dejaron dejar nuestro equipaje antes y después del check in Sin duda la limpieza y comodidad. Muy agradable lugar. No tengo ni una queja
• John (10/5): Charming - Service at check-in and the restaurant was amazing, the whole experience was excellent.
• Dalia (10/5): -
• oliver (8/5): Eine gute Unterkunft für einen Kurzausflug in diese Region - Das Zimmer war sehr geräumig, die Lage ist gut. Man kann zu Fuss gut alles in Interlaken erreichen und wenn es sein muss ist der Bahnhof Interlaken West nur wenige Schritte entfernt. Das Morgenessen war fein und es hatte genug für alle. Ich hätte mir eine weitere Steckdose neben dem Bett gewünscht, um das Mobile dort aufzuladen und nicht irgendwo im Zimmer. Aber das ist wirklich "Jammern auf hohem Niveau" :)
• Manoj (9/5): it was wonderful - Breakfast and customer service was excellent Everything was good
• Todd (9/5): -
• Andreas (8/5): -
• Qing (7/5): - 酒店员工服务不错，地理位置好。 酒店设施较差，房间配套差，早餐差。
• Irina (10/5): Our favorite hotel stay during our Switzerland holiday! - Amazing staff! We were wonderfully delighted by how warm and welcoming the staff were, from the receptionists to the breakfast attendants. We were spoiled by a hearty breakfast every morning that we looked forward to each night! We stayed in different hotels throughout our trip and Hotel Crystal was our absolute favorite. The pillows were a tad too flat for my liking, but that’s just personal preference!
• Layla (10/5): La signora alla reception gentilissima e tutto lo staff -
• Petronella (7/5): -
• Heinz (8/5): -
• mayu (8/5): - インターラーケンウエストから近かった。 また、オストまでの電車やバスのチケットももらえる。 フロントのスタッフがとても丁寧で助かった。 近くにスーパーもあります。 お風呂や洗面所が生臭かった。(カーテン？)
• John (9/5): -
• Elisa (5/5): Room was clean - Location was decent. Recommend investing in shower curtains that are secure and do not fly around and stick to body when attempting to shower. Overall property is run down
• YI Chih (8/5): - Near the train and bus stations. Too many stairs.
• fiona (8/5): - Das es sehr sauber war und grosse Zimmer. Das es zu wenig Steckdosen hatte.
• Madjid (10/5): -
• Hanspeter (10/5): - Sehr nette Bedienung und schönes Frühstück
• Alberto Mac (10/5): -
• minami (10/5): -
• YUKA (5/5): 駅から遠い - 部屋が広かった 表通りの電気が消えていて、ホテルがやっていないのではないかと焦った。部屋の作りが複雑で、窮屈な印象。
• Ramesh (9/5): - Good breakfast, rooms were spacious and very helpful staff. The hotel is also very well located. Access to the rooms is slightly inconvenient with the steps especially with luggage, but help came in when asked. Also, the rooms looked a little old.
• Ueli (8/5): Ein gutes Bett - ein Fernseher - eine saubere Nasszelle: Alles, was ich für eine Nacht brauche. -
• margarita (8/5): -
• Raoul (8/5): Very friendly staff, nice breakfast and free parking. - Very friendly staff, nice breakfast and free parking. Old style
• Deborah (10/5): - Staff were so nice and helpful. Rooms were big and comfortable, everything was clean and convenient to use. Location was right next to interlaken west station which made taking the train really easy. Breakfast was really good as well, with a good assortment of food and drinks !
• Pierre (9/5): -
• Nadia (7/5): Wir waren zufrieden und können es weiter empfehlen - Die Zimmer sind gross nur etwas hellhörig. Das Frühstück war ausgezeichnet. Das Service Personal sehr freundlich und aufmerksam Das Bett war nicht so bequem
• sajad (9/5): - 1. Nice breakfast 2. Polite and supportive staff 3. Nice location Nothing
• ruoxi (7/5): - 早餐不错，早餐的服务员也客气！ 旅馆设施很旧，但要求每个房间付200瑞士法郎的押金，很多规矩是其他旅馆都没有提到的！入住前台有两位，一位很客气，一位非常的严肃，给人不是很舒服的感觉！
• Randolph (4/5): not recommended to travellers who eat in their room - Bed was not really good for the back, too fluffly, location was great, literally 3 to 5 minutes walk from the train station, nice view with terrace, breakfast was great and the staff at the restaurant was very friendly. too many restrictions and if you mess up the room, they will charge you as they block an amount from your card for the damages you will incur.
• Rino (10/5): If you look for a place to stay in interlaken, this is a must stay hotel ! - The staff was all so kind and super nice ! The location is just a few mins from the station nearby, which was very convenient. They even offer a breakfast box if you cannot meet the time for a morning buffet which was so good also.
• Andreas (8/5): - Sehr engagierte nette Bedienung ausgedenhtes Frühstück zu wenig Personal bei Ankunft (chaotischer Empfang, zu viele Asiaten)
• marcos vinicius (10/5): -
• Norhisham (10/5): -
• Rolf (7/5): -
• Lilian (10/5): -

Photos