Corazon de Jade Tulum Downtown
Location: Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780, Tulum, MX
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in onsite massages and relax on the terrace or garden while staying connected with complimentary Wi-Fi. Room service is also available for a pampering experience.
Convenience
Enjoy a hassle-free stay with a 24-hour front desk, luggage storage, and a safe deposit box. Benefit from a roundtrip airport shuttle and free self-parking for added convenience.
Comfortable Accommodation
Unwind in one of the 8 air-conditioned rooms with minibars and flat-screen TVs. Stay connected with free Wi-Fi and enjoy the comforts of a private bathroom with complimentary toiletries.
Book your luxurious and convenient stay at Corazon de Jade Tulum Downtown for a centrally located retreat in Tulum!
Important Information
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
- Airport transportation - pickup (surcharge)
- Mosquito nets
- Designer stores on site
Rooms Available
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Triple Room
This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Triple Room
This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Triple Room
This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Triple Room
This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Mosquito net
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Room King Bed with Street View and Private Bathroom
1 King Bed
431-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Room with One Double Bed with Garden View Balcony and Private Bathroom
1 Double Bed
269-sq-foot room, balcony/patio with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Room with Two King Beds with Street View and Private Bathroom
2 King Beds
463-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Room with King Bed with Private Bathroom
1 King Bed
344 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Room with Two Twin Beds with Balcony and Private Bathroom
2 Twin Beds
344-sq-foot room, balcony with garden and courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Room with King Bed with Balcony Garden View and Private Bathroom
1 King Bed
344-sq-foot room, balcony with garden and courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Room with Two Queen Beds and Private Bathroom
2 Double Beds
430-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Room with King Bed with Terrace Garden View and Private Bathroom
1 King Bed
429.8-sq-foot room, deck/patio with garden views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
- Deck or patio
Guest Reviews
- ARELISS IRAIS (10/5): -
- Tessa (10/5): -
- Can (10/5): -
- Azucena (9/5): - El personal es muy atento y amable El sofá cama olía feo y era incomodo
- Luis Roberto (10/5): -
- Gabriela (8/5): -
- Ariane (8/5): -
- Rob (9/5): - Vriendelijk personeel
- Veronica (7/5): -
- Danielle (6/5): -
- Ivona (10/5): Enjoyed my stay, and I would come back! - Clean, friendly and helpful staff. great location! Nothing.
- P (8/5): - The location was perfect. The staff was very friendly and nice. Close to midnight, there was a strong noise but it lasted only 5-10 minutes.
- Karla Paola (10/5): Excelente lugar para hospedarse en el centro de Tulum - Me encanta su ubicación, el lugar es acogedor, muy limpio, bonito y económico. Se escucha mucho ruido de las otras habitaciones, desde muy temprano ya se escuchaba que se estaban bañando :( Las camas hacían algo de ruido
- Lukas (9/5): -
- Guillermo (10/5): - Muy cómoda la cama.Dormimos a gusto
- Petr (7/5): -
- Kysmo (8/5): - Parfait et super bien placé
- Blanca (10/5): - Ubicación
- Alfaro Morales (9/5): -
- Elisabetta (10/5): - Struttura pulita personale gentile posizione fantastica!!! Forse un po' rumorosa di fianco ha un locale notturno
- Dzul2105 (5/5): -
- Cuevas (10/5): Corazón de Tulum, Tulum - It's a 10+ minutes short drive to "Parque Nacional Jaguar. The street is lined with shops, restaurants, bars , coffee shops The hotel is next a bar. The bar plays very loud music till 5:00 am
- José Rodríguez (10/5): - La ubicación La cama sonaba mucho
- Maria grazia (4/5): - La.vicinanza al centro e al terminal del ado..la struttura praticamente nuova . La camera per tre aveva un letto e un divano..peccato che il divano non era stato allestito per il letto della terza persona..ci È stato dato una coperta e un telo... Situazione quasi da non credere Manca armadio.. difficile gestire le valige
- Hernández Vallejo (10/5): Excelente, siempre que venga a Tulum me hospedare aqui - La habitación era muy acogedora y limpia. Lo único es que no se podía modificar la intensidad del A/C y no logre hacer funcionar la tv
- IRMA AYDE (10/5): exelente - atentos
- Luis (8/5): Muy buena - Excelente ubicación, tenia un adorno bonito la habitación Tenia un poco de olor a cloro
- LEON (10/5): - Amabilidad Todo estuvo bien
- Coyoc (10/5): Corazón - El decorado de la habitación El poco tiempo que hice
- Helyda Dayana (9/5): - Muy amable el personal, muy atentos
- Olivia (5/5): It was ok, we book it just to sleep the night cause we couldn’t come back to PDC, it was cheaper to pay for the hotel th - We were able to book it late at night Too noicy
- Eduardo (10/5): - Me gustó mucho la estancia Ü
- Samuel (10/5): - Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
- Leslie (10/5): - Love love love this place
- Eileen (10/5): - Great room, excellent price, super easy check in for my late evening arrival
- Matan (8/5): Very good - It was very clean, excellent location, the staff was very helpful and welcoming. The only window in the room was facing the hallway and not the outside so for me it wasnt that nice, but other than that everything was fine.
- Cynthia (8/5): - We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
- Nora (4/5): - Toallas deshilachadas Ruido en la madrugada Sin agua Colchón sumido No me quedó otra vez ahí Nos despertaron gritos de la gente y música con alto volumen
- Kaveh (2/5): - Avoid this place!
- Csilla (8/5): Very good - It is a very clean hotel. ADO bus terminal is 300 m. Coffee places, restaurants, shops bike/car rentals are everywhere. You are in the middle of the party place/Centro. It is a budget hotel in the middle of the town. This street is the main street and it is a party place.The hotel was very, very noisy; there was no toilet seat. There is a window in the room but it is an indoor window, it is onto the corridor. All the rooms have windows only to the corridor. This building is a long building surrounded by other ones, so they could open windows only to the inside corridor. So you can hear all other guests and next door there is a night club/bar, the loud music is on all the night. Plus there are other noises, you can hear a very loud machine? Or the voice of air-conditioning all night.
- LIZBETH ETHEL (10/5): - Muy buena ubicación y su staff te brinda un súper servicio. El hotel tiene su encanto lo único que no me gusto fue la regadera de baño.
- Yepu (1/5): Would not recommend. I even changed my flight to go home early. It’s not a good experience - It’s really loud at nights, you basically can’t fall asleep until 2 am. And the place overall is very small and humid. And shower head has very very tiny water running. It’s almost impossible to take a shower
- Monique (4/5): Great for one night stay only - Location great! Staff great(one of them great)! Stains on the bedding and towels - but they also said extra fees apply to guests for leaving stains No sheets or pillows supplied for a member of our group No fridge No exterior window
- Ingrid (4/5): Disappointing - It was clean, complimentary soap and good location. It's very noisy in the evenings, because there are nightclubs on either side. The room has no windows, so it's very dark and moist. The door to reception was closed most of the time, and the receptionist didn't speak much English, and therefore didn't share any information upon check-in. He sighed any time I'd ask him a question. A fridge in the rooms would be very nice to have.
- France (6/5): decent stay - - good location, not far from ADO station - toilet seat was broken - there is no window expect to the corridor. there was a constant bad smell - because there is only a window to corridor you can hear anyone watching TV
- Joseph (8/5): Very good -
- Santiago (10/5): Excelente - Bonito hotel, super bien ubicado, todo muy bien
- GERARDO (6/5): - La habitación que me hospede muy vieja pero para dormir bien
- Monica (9/5): Superb -
- Tanushree (8/5): - Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
- Wiktoria (7/5): The property is well-located in the center of Tulum, close to restaurants, pubs, and clubs, with beautifully decorated r - The property is conveniently located in the center of Tulum, with many restaurants, pubs, and clubs nearby. The room is beautifully decorated. On the first day, we were given a room where a swarm of ants appeared, getting into our backpacks and belongings. We reported the issue to the receptionist on duty and requested a room change. The receptionist didn’t seem concerned and claimed they had no available rooms, which was clearly untrue. Eventually, we were moved to another room, but we were never offered an apology.
- Raimonds (8/5): Very good - Good location in the main street, a few blocks from bus terminal
- Verified traveler (8/5): Estancia buena en general - Estuvo bien la estancia en general, se veia al parecer renovado y amplia la habitación, esta en la calle principal del centro. Solo unas situaciones: la sábana, aunque se percibía limpia, estaba manchada lo cual al dia siguiente sin ningun problema nos la cambiaron; el baño algo descuidado en el aspecto que la regadera estaba goteando y no habia dispensador de jabón para bañarnos solo shampo, pero se solicitó mas para las manos y se solucionó; es de varios pisos y no hay elevador. El personal muy amable y atento.
- Cassandra (6/5): Good for the price - Staff assisted to book a tour, shower was really good, close to ADO bus stop, close to a side street that had nice restaurants. Bed was uncomfortable and it was quite noisy
- Edgar (10/5): - Convenient and affordable
- Damaris (10/5): - Súper cómodo y sin ruido, buena opción para estar en el centro de Tulum a buen precio, y con ubicaciones cercanas.
- Robert (9/5): Superb -
- Leslie (10/5): - I had a nice
- Leslie (10/5): - My 3rd time staying at the Jade always my first choice
- Eva (7/5): Good value for price - Ver clean and well located. Staff is very helpful My room had many defects, AC remote not working, no hand towel, light bulb malfunction, shower badly installed so all the water went into bathroom and room. Mentioned to staff and they were willing to help just made my stay not ideal.
- Blandine (6/5): - L’hôtel est bien situé et proche des transports en commun. La chambre est spacieuse avec des lits King size. La décoration est minimaliste ; il y a tâche marron douteuse dans le lavobo ; la plante morte à côté du frigo ne sert à rien. Le personnel plus ou moins accueillant n’a pas pu me procurer un fer à repasse fonctionnel. La télé ne marchait pas en raison du wifi dysfonctionnel. Pour l’accueil VIP, c’est raté. Je le recommande pour son accessibilité.
- Yalda (2/5): Not clean/ broken lamp - Room was not so clean. They didnt change the towels and all the towels had stain on. Our bathroom lamp was broken and they didn’t fix it !! We stayed there 4 days with broken lamp. There was a woman on the reception, she was very rude
- Quetzalli (9/5): Superb -
- Mark (10/5): Good value nice hotel - We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
- Mandeep (7/5): Good -
- Cathy (8/5): Very good -
- Edmundo (9/5): Superb - Great location , clean, good price
- Tianjian (8/5): - Room looks very nice and clean.
- David (7/5): Good -
- Shaun (10/5): A little oasis in the middle of Tulum pueblo - Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
- Jeffrey (8/5): Tulum budget awesome AC room - I was a little nervous cuz it's right on a busy street. But no worries! It's surprisingly quiet and chill here. It's just what I needed. It's not like I hang out in the room and when I do it's awesome air conditioning 😜 The sink faucet is a little funky But hey it's Mexico in a modest room and it works fine 😂
- Aldana (3/5): Just don't. For the price, you can get SO much better anywhere else. - Location was very central. Everything minus the location. We spent 3 weeks in Mexico, this one was BY FAR the worst. Price: THEY DON'T CHARGE IN USD LIKE STATED IN BOOKING (and yes, we have our Booking currency setting set in HOTEL currency :) ). Our booking said X amount of USD, then I got charged a random amount of MXN pesos (according to THEIR random exchange rate, not the official one nor the exchange rate anywhere else). Cleanliness: Inexistent. Everything had hairs, spots, you name it! Missing toilet seat, the AC was either freezing or hot as hell, no toilet paper on check-in, no windows in the room, zero noise isolation.
- Nail (10/5): Very good stay in Tulum - The hotel is located in the city center of Tulum close to all facilities (restaurants, transportation, etc…). The personal is kind and will try to always help you. The room is clean with working facilities (A/C, hot/cold water etc). I totally recommend this Hotel!
- Victoria (10/5): - Que todo está muy bonito
- Charlotte (7/5): Location good, the rest just ok - Great location Nice staff Good WiFi Great aircon Good smart tv Shower had 2 streams of water View is onto corridor Not super clean in the bathroom
- Leslie (8/5): - I had a very nice stay. Close to almost everything
- Jonathan (10/5): Exceptional -
- Francisca (7/5): Good - The room its nice and the hotel seems quiet Nice decoration Nice staff The wc top would fall over your back when you sit down on the wc Needs to be replaced
- Diana (10/5): Exceptional -
- Amandine (6/5): - Pros: Staff was very friendly and accommodating (we were able to leave our bags there as we arrived very early and our room was ready a few hours later). Location was convenient (near shopping, transportation, restaurants etc). Rooms are spacious. Cons: The hotel is under construction. Our room was spacious but looked unfinished. The shower was not working properly (water was splashing everywhere and couldn’t get hot water) and they also only had 10 hair dryers in total and none was available for us. This hotel will be very nice once finished.
- Sanpal58 (7/5): Good -
- Gabriella (10/5): Great service - Great location. Very helpful and friendly staff. Perfect internet connection and hot water. Clean. Great service. -
- Lorraine (9/5): Superb -
- Daria (10/5): - They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
- brandon (10/5): - This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient! The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
- brandon (10/5): - This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
- Daniel (8/5): Grate but take it easy on the check out!! - It was very clean and easy to get there Stuff was knock in at the die many times insisting we have to do check out
- Dora (8/5): Very good - The room is spacious, good bathroom, a lot of space,very clean. The hotel is right in the centre of town, easy to access restaurants, however no noise at night. The staff was really nice and attentive. There is no outside window in the room so it's a bit dark.
- Igor (9/5): Superb -
- Jordan (8/5): Great location - Great location, hot shower, good AC Spotty wifi and musty, humid feel in the room
- Amalia (10/5): - Everything is very good
- Kevin William (10/5): Perfection - Great place with the best staff. Everyone was wonderful, friendly, and courteous. Would recommend this place to anyone visiting tulum who wants to stay in the downtown area. Great evening walk down the main drag. The hammock was a bonus to wind down after the day. A little far from the beach, but all affordable hotels are, so this is the one you should pick. Bike rentals on site for the beach journey.
- Loriel (9/5): Great value for the money. - Very great staff, very clean Room, air conditioning really efficient, hot water in the shower perfect. Staff very gentle. Great location central in tulum 5 of walk from de ADO buss station. Really convenient for a couple of nights. Didn’t have a second blanket in the room. But not a big deal. The mattress is not that new… but still confortable.
- Dean (9/5): Superb - Very clean modern room, staff was great, good location. No refrigerator.
- Oumaima (8/5): Very good -
- Diane (7/5): Good -
- Petra (7/5): Okay - It was close to the ADO station and collectivos - No water, no kettle, sink outside of the bathroom with a bucket underneath.... no table, no chairs...
- Pedro (5/5): Regular - The design No parking slots, no hair conditioner, blankets and towels were a little dirty, and I didn’t like that staff knocks on the door to remind you the check out is at 12 pm
- Andreas (8/5): Pleasent stay - Great location, close to ADO bus station and many restaurants. The staff was very friendly and we could leave our luggage there before check-in, to stroll around town in the meantime. The room was good for that price range. Shower could be improved. Toilet seat pops in your back every time you sit down.
- Sarah (10/5): - The staff were responsive, friendly, and helpful. Dining recommendations were fantastic!
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