WoodSpring Suites El Paso I-10 Southeast
Location: 12215 Gateway Blvd West, El Paso, Texas, 79936, El Paso, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Make yourself at home with kitchens in all guestrooms and enjoy wireless internet access and free self-parking.
Featured Amenities
Benefit from express check-out, a 24-hour front desk, and laundry facilities during your stay.
Prime Location
Explore nearby attractions like Eastlake Marketplace Center and Ysleta Mission. Airport convenience with El Paso International Airport just 14.8 km away.
Book your stay at WoodSpring Suites El Paso I-10 Southeast now for a comfortable and convenient experience!
Important Information
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - Anytime
Check-out: 11:00 AM
Instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Express check-out
- 24-hour front desk
- Express check-in/check-out
- Designated smoking area
- Elevator
- Express check-out
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Parking (limited spaces)
- Free self parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Visual alarms in hallways
- Handrails in stairways
- Stair-free path to entrance
Rooms Available
-
Standard Room, 1 Double Bed with Sofa bed, Accessible, Non Smoking
1 Double Bed and 1 Twin Sofa Bed
350 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Climate-controlled heating and air conditioning
Accessibility - Lever door handles, grab bar near toilet, braille signage, wheelchair-width doorways, portable shower seat, wheelchair-accessible bathroom vanity, low-height counter and sink, accessible bathtub, low-height view port in door, closed-captioned TV, low-height door lock, portable bathtub seat, wheelchair accessible, raised toilet seat, and visual fire alarm
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Desk
- Private bathroom
- Kitchen
- Stovetop
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
-
Standard Room, 1 Double Bed, Non Smoking (Sofa)
1 Double Bed
352 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Kitchen
- Stovetop
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Lever door handles
-
Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower)
1 Double Bed
350 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet, low-height door lock, raised toilet seat, wheelchair-accessible bathroom vanity, low-height view port in door, wheelchair accessible, closed-captioned TV, roll-in shower, wheelchair-width doorways, braille signage, low-height counter and sink, portable bathtub seat, portable shower seat, lever door handles, hand-held showerhead, visual fire alarm, and accessible bathtub
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Kitchen
- Stovetop
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
-
Standard Room, 1 Double Bed, Non Smoking
1 Double Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Kitchen
- Stovetop
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Lever door handles
-
Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)
1 Double Bed
350 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Climate-controlled heating and air conditioning
Accessibility - Lever door handles, grab bar near toilet, braille signage, wheelchair-width doorways, portable shower seat, wheelchair-accessible bathroom vanity, low-height counter and sink, accessible bathtub, low-height view port in door, closed-captioned TV, low-height door lock, portable bathtub seat, wheelchair accessible, raised toilet seat, and visual fire alarm
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Kitchen
- Stovetop
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
-
Standard Room, 2 Double Beds, Non Smoking
2 Double Beds
350 sq feet
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave (on request)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk
Comfort - Climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Desk
- Private bathroom
- Kitchen
- Stovetop
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Lever door handles
Guest Reviews
- Troy (8/5): - Great value for a one night stay. Room was clean.
- Lenden (10/5): - N/A
- Fransico (4/5): - Perfect
- Juan Carlos (10/5): - Great deals 100 percent recommended
- Daniel (2/5): - No respetan las reservaciones
- Jose (2/5): - Gggg
- Fransico (6/5): - They Ran out of toilet paper.... unbelievable..its like when they ran out of keys wow unbelievable staff had to open door and i couldnt leave cause i would not have access to my room . Come on get it together. I like place and staff . Major to minor adjustment
- Lenden (10/5): - Nicole and Sara at the front desk were very helpful.
- Enthony (2/5): - Roaches, staff
- Richard (2/5): - They locked me out of my room. Due to saying i owed them over $272. When i paid for 2 wks in advance thru Expedia. And said i short them for a day when in fact i paid 2 wks as well. On going problem. Pay 1 thing and then getting charged late fees. When i don't have any.
- Johan (4/5): - Good
- Mary (8/5): - Good and comfort to stay only missing bkft snd pool
- maria (10/5): - Everything in good condition and everyone very helpful
- amanda (10/5): - Great service
- Ivan (4/5): - It wasn’t the best but not the worst could have been better
- Kevin william (2/5): - old, smelly
- Jinfang (10/5): - Very clean. Everything works. Management is very kind.
- Cathy (2/5): - Roches, tv and phone didn't work, had to call because no o
- Dustin (8/5): - ok
- Monique (10/5): - Ac works great. Kitchen had a stove, fridge, microwave. Toilet had great water pressure! Staff was so nice and observant.
- John (10/5): - Very good
- Peter (10/5): - The bath tub fixtures were loose
- Ruben (10/5): - Cool
- Leonel (8/5): - I like how affordable it was specially if youre looking for a quick place to stay in, no t for to many days.
- Diana (2/5): - Front desk clerk was rude. The room was dirty there was even other people's dirty clothes in the bathroom. The smoke alarm went off while we were sleeping for like 2 seconds but enough to wake us up. The bed sheets are so thin I was freezing all night and the pillows are very lumpy. Very bad experience.
- Ronald (10/5): - I loved it it was a great property to be at the kitchen was there I loved it great air conditioning you just got to get the right room to have the good cable
- Jazmin (10/5): - kitchen 10/10
- Daniel (10/5): - The bed would be the only issue ibhad so replacing them would bw perfect
- Benito (2/5): - No tenía papel sanitario ni jabón
- zelong (10/5): - Great place for long stay
- Isaac (4/5): - We found A woman’s hair in the mattress, you say non-smocking place but the alarm rang early in the morning someone’s smoking. The floor wasn’t really clean we found, the phone out of line so I couldn’t ask for help.
- Mechelle Denise (4/5): - Room was not clean, the floor was filthy, however I did let them know the next morning and they did send someone up to mop immediately.. no toiletries. Nothing in the room. Had to request and go downstairs to get Iron, Ironing board and hangers. You have to pay extra to use pots, pans dishes... Definitely wouldn't stay there again.
- Michelle (2/5): - I got there to Check in at 3:00 and front desk made me wait 40 minutes to talk with them and was told that they didn’t have any clean rooms available to give them an hour came back and was told they needed more time I wasn’t able to check in at 5:40 pm lost my reservation for dinner and was told my check out was still the same at 11:00 am ..
- Ruben (2/5): - They overbooked and cancelled my reservation
- Travis (10/5): - Evrrything was great. No complaints !
- KENNETH (6/5): - NO TOILET PAPER!!
- Nichole (10/5): - Great place
- Francisca (10/5): - Staff and clean room
- David (4/5): - Bed was horrible. Would of preffer an air mattress. Pillows where flatter than my girls ass. Elevator, and entrance of the building where full of trash. There was always people on the entrance and exits of the building like if a rap vudeo was about to be filmed. I think i should of paid a bit more and go across the street to the motel 6.
- Marcos (2/5): - Roaches
- Juan (2/5): - The last week the service was terrible. The manager charged twice the cards. Not recommended
- Aiko (2/5): - No fue buena experiencia, ya que al llegar a la habitación notamos que no había toallas en la regadera ni para las manos, ni jabón , entonces iba a llamar a recepción y el teléfono no servía , por lo cual bajamos a la recepción al pedirlas, después encendimos la TV y no tenía sonido y solo un canal, y en la regadera estaba ma l lavada ya que había cabellos , y no salía agua caliente
- Fernando (10/5): - Everything was good. Thx
- Juan (10/5): - This hotel is a great option for longs stays Great customer service and is a safe place Is my 7th week in this place
- Jasmine (10/5): - Staff was amazing
- maria (8/5): - Good stay
- Ada (10/5): - Nice hotel
- Emily (2/5): - Stayed for 6 nights. The room next door to mine there was a lot of banging on the wall. Cops showed up to get them to leave but nothing happened because the banging occurred for the rest of time I was there. The fire alarm went off in the middle of night every single night I stayed there. Staff isn’t much help. Only one stovetop worked and the front desk lady said they will have maintenance fix that. Never happened. I did not have a good experience here.
- Miranda (2/5): - The room was dirty. Floors sticky and made my socks black. Sucked it up and stayed anyways. Got woken up at 3am from a fire alarm. No staff member was there to apologize for getting woken up or to tell us that there wasn’t a fire. I still don’t know why it went off. We all went back into the hotel 30 minutes later. The next morning I found 2 roaches crawling in the wall and one on the bathroom counter. I went downstairs and said I do not want to stay another night but I’ll pay for this night. She said no I’m not canceling your payment for tonight and not giving you an early checkout. She gave me another room. I walk into the other room and there is hair on the bed and a FAKE NAIL on the floor. The bathtub is leaking and the trash was not taken out. I went back downstairs and said I’m not staying in there and she stated I’d get refunded for that night and I left that day. I did put in a formal complaint with the company. I have yet to receive a refund for the $70 from the night I did not stay.
- Rubal (4/5): - No amenities in the bathroom.
- Seth (10/5): - Friendly staff nice rooms affordable
- Brenda (2/5): - We didn’t get to stay for breakfast, due to having lots of noise around us all we wanted was to get out of there!!!
- Muzamel (4/5): - Room wasn’t ready yet, not clean when I open the room, they change the room twice
- David (2/5): - Dirty, roaches nasty smelly you name it
- Julie (2/5): - The floor was dirty, no soap in the room.No staff at night they closed up.There was no staff in the morning when I left at seven thirty
- David (10/5): - Room right very inexpensive but deservedly so.
- Jeffery (8/5): Meh. It did the job - Saw a couple Bugs Roaches to be exact. The parking Lot was almost full and was a little hard to park. Once we got in to check in we had to wait about 15 minutes before anyone checked us in. We even called the hotline to request assistance up front and still nothing. Assuming they were short staffed
- Jessica (2/5): - Never met such a racist, delusional, and narcissistic, of higher rank, the manager, in my life. The discrimination is REAL here. The racism is the REALIST here. Let’s not say the STEALING OF YOUR PERSONAL BELONGINGS AND MONEY. Such illegal deceptive business being ran here. Karmas real. And the Universe KNOWS ALL TRUTH. Such a disappointment.
- Jesus (10/5): - Excellent
- Luz (2/5): - Room was dirty. I did not use the stove but I could see crumbs and food stains on there. Terrible bed and bedding. AC unit was making a noise throughout the night. Property was noisy. A group of people was gathered right outside the property on the sidewalk and drinking. I could hear them yelling and laughing until 3 in the morning. I would give a 0 rating if I could.
- Juan (10/5): - It was secured and mostly clean
- Sedrick (10/5): - Clean
- Barbara (2/5): - It was 2 Roaches in the room 1 ran to the tub the other one ran towards the toilet I chose to sleep in my car
- Juan (10/5): - Was a nice stayed I did reservation for long stay. Excellent Customer service
- Mathew (10/5): - Nice place great staff
- Jesus (10/5): - Stay was perfect. Great staff and rooms were spacious and clean! Will stay again.
- Jesus (10/5): - Stay was perfect. Great staff and rooms were spacious and clean! Will stay again.
- Juan (10/5): - I like everything. Is a nice place for staying
- maxine (4/5): - I was traveling with my service animal and I provided proof that he was fully licensed and registered as a service dog and they said it didn’t matter I still had to pay the pet fees 👎👎👎👎
- Brother (10/5): - Nice place
- Ntonfor (8/5): - Nice and comfortable
- isabell (6/5): Price is great, service was not - I was in town for 10 days and needed a reasonably priced room work from during the day. Guests in room next to mine played music until 1 am on Sundays. You could smell the stale beer from the hallway the next morning. Police were at the hotel at least twice for noise. Speaking of noise, you can hear the traffic from the interstate all night. This is awesome for those that like white noise while trying to sleep. I asked for a room on the other side of the hotel, but could not be accommodated. I booked a single room, but my room was given out before I checked in. I did get a larger room with 2 beds. I only have one body so did not need the extra bed. I asked to switch rooms to the type I booked, but again could not be accommodated. I was there for 10 days and received no service to room. When I asked housekeeping for fresh towels after 3 days, I was told this is not allowed. You can get clean towels from the front desk, but expect nothing from housekeeping. Not a terrible place to stay, hotel is kept reasonable clean.
- Denise (6/5): - Good
- Susie (6/5): - I didn’t have very much ice in the freezer because the trays weren’t filled up all the way. The bed was ok as far as sleep but it had a lot of squeakys when I would turn over. Staff was friendly and the room was farely clean. The little light over the stove burnt out when I turned it on.
- Verified traveler (10/5): Very clean - Great staff. Little bit old regarding the building but clean. Noisy because of the freeway but not terribly bad
- Gonzalo (10/5): - Good hotel
- Adisson (8/5): - Great
- Janay (10/5): - Great staff, very clean. Little noisy
- Janay (10/5): Awesome stay, great staff! - The staff is very, very nice. It was awesome talking to them. Honestly they were so friendly. The room was actually really clean and actually the whole hotel was like I didn’t really see anything that was dirty like I do other hotels.
- Charles (10/5): - Very nice staff. I will be staying here again.
- MARIO (2/5): - This hotel felt like a rehab center.
- Martin (2/5): - It’s dirty and the rooms and property aren’t clean either
- 973hgh (2/5): Vendetta - Long story short, I checked in, everything was situated. Then i realized I didnt have my driver's license. I called the front desk to see if they had it snd they did which, in my opinion, was bizarre. Then checked out the next morning. No issues...till this morning. I received an email stating I NEVERZ checked in therefore my reservation was canceled. And yet, I was still charged. I already spoke with booking.com and they're reporting the hotel and according to booking they will be making sure I get my money back. I honestly believe this was personal in some way. Except it makes no sense to me because I dont know amy of the workers. The fact that they're trying to me over is pathetic and petty. I want my money back.
- Juan (4/5): - The staff was very nice but the hotel was outdated , we only had one pillow each, one towel each & the blanket was very thin. Too many sketchy people hanging outside late at night. It was more like a low income apartment complex than a hotel.
- Michelle (2/5): - Attendant was rude. Our room had no shower curtain. Bathroom door handle was broken and couldn’t close the door where you would be locked in. Was not advertised that there is a pet deposit, no towels l, the tv did t work properly outside parking needs more spaces horrible parking, no ice machine.
- Aman (6/5): - The shower wasn't
- Roxana (10/5): - clean
- Zenise (10/5): - Employees are amazing very welcoming and make sure were comfortable and feel safe luv it here especially mathew who stays working day in and all night dealing with us late night customers
- Danielle (2/5): - The general manager was absolutely horrible! Although I checked in and received a key for an entire week stay that I had paid for, I only stayed for two nights before she was knocking on my door early in the morning yelling at me that I was trying to stay there for free and I needed to get my things and get out or she was calling the police. She was the one who checked me in and gave me the key. Apparently it was not done properly, and I suffered for their incompetence.I couldn’t figure out what she was talking about. I tried working through it with her, but she refused to listen to anything and told me I needed to leave. I had nowhere to go so it cost me several hundred dollars to rent a U-Haul to move my stuff and find another place last minute. I found out from another employee that she was mad about another guest and took it out on me and that she does this quite often. I also missed an entire days worth of work due to this, which cost me several hundred dollars more. I will never recommend this hotel to anyone!
- Rafael (10/5): - Awesome
- Laurel (4/5): - Very old walked in room bugs. Dirty walls very old. Will never stay or refer.
- Ronald (8/5): - . Front desk was a touch casual. The staffer, a woman talking to a friend over the counter, smiled at me but did not indicate she was interested in my check in. Other than that, she was nice enough. I had to remind her of my pre-request for a lower floor. She then checked and, sure enough, found a first floor choice. . The room was SPECTACULAR--and would STILL be a value at a much higher price (say, $150) than I paid (under $50, total)! . The surrounding area was wonderful. The place was not squeezed in by other establishments--one neighbor motel is adjacent, but WoodSpring is self-contained and feels private and quiet. . The lobby is tiny--and the counter looks almost like those of a post office. However, overall, WoodSprings, at this location, is a fairly pretty place. . YOU MIGHT LOVE THIS CHOICE!
- David (10/5): - The price and the friendliness of the staff
- Laura (4/5): If it was cleaner, sure. - We saw roaches. Multiple. And the sheets were super itchy and not replaced, so my brother and I saw dead skin cells and everything on it.
- Aurelia (6/5): - Everything was fine till I went to sleep. Felt something on my leg. Turn out they were little roaches. Not a good night for sure.
- Lorraine (2/5): - I drove 15 hrs to check in to my first room that had never been Cleaned Bed was not made dirty towels on floor. 2 room moved to was worse hair in bathtub and sicks and mystery water spots so was moved to a 3rd was I guess you can say was the cleanest. Until you get unexpected crawling desk roaches. No ice machine no irons. They need to move suites and add extend stays but your on your own in this hotel. Very disappointed in my stay.
- Alyssa (2/5): - The sheet had a stain, and the property smelled terrible.
- Yajaira (10/5): - Liked that the property was secure and only had access when you are a customer
- AUDREY (4/5): - Must do better in cleaning
- Iram (10/5): - Loved it
Photos
