Hotel San Xavier

Location: Arteaga No. 21, Querétaro, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Terrace
• Luggage storage
• Express check-in/check-out
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Allergy-free room
• Heated pool
• Outdoor furniture
• Fruits
• Shallow end
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room (2 Adults)

  This room has a private bathroom with shower, a fan, and a flat-screen TV with cable channels. Free Wi-Fi is available as well.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room with Two Double Beds

  This room has a private bathroom with shower, a fan, and a flat-screen TV with cable channels. Free Wi-Fi is available as well.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• nishesh (9/5): - The staff is very friendly, the location is excellent to walk around and breakfast is wonderful, you will feel you are treated very well by staff.
• Rosalía (9/5): -
• Raul (10/5): Satisfecho - Muy cómodo el hotel el desayuno muy rico Todo bien
• Lilia Nely (5/5): No tan aceptable - Atención del personal: Pésima la atención de la señora que está en las mañanas, está todo el tiempo de malas, y no resuelve nada, los chicos de la tarde y de la noche excelentes. Desayuno: Pésimo, la señora que hace y sirve el desayuno de malas, da muy poquito y hasta prender la tv se enoja. Alberca: El agua no es climatizada y está cochina Atención del personal: Pésima la atención de la señora que está en las mañanas, está todo el tiempo de malas, y no resuelve nada, los chicos de la tarde y de la noche excelentes. Desayuno: Pésimo, la señora que hace y sirve el desayuno de malas, da muy poquito y hasta prender la tv se enoja. Alberca: El agua no es climatizada y está cochina
• Christopher (9/5): - The staff is friendly. The breakfasts are made to order. The rooftop sun area has good privacy. No ice machine or fridge, but you can ask for ice. TV has limited English channels.
• Maxivir (9/5): - La ubicación y el personal
• Zaira (9/5): -
• Norma (10/5): -
• Sybille (8/5): - Proche du centre. Chambre spacieuse et propre. Hôtel calme, nous étions les seuls clients.
• YAYOI (4/5): お勧めしません。値段の割に全く期待外れ。旧市街なのでWi-Fiya設備が追い付かなったのかもしれないと思った。 - 朝食はとてもおいしかったのですが、二日目にパンが出てこなかった。厨房からすごい音がしていたのでパンを温めるストーブが故障しているのかと思ったが、説明がなかった。確認もしなかったが。 帰る際、時間指定でタクシーを呼んでもらったが、指定時間の３０分も前に「来たわよ」と言われ少し待たせた。トランクも３階から自分で下した。宿泊客も少なく家族経営のようでサービスが追い付かないように見えた。
• Fernando (8/5): - El esmero del personal por hacer su trabajo, especialmente Eliot en la recepción. Iluminación de cuarto.
• Michael (5/5): - Desayuno
• nishesh (10/5): - I highly recommend this hotel it's very close to downtown central, the staff is very nice and they serve excellent breakfast
• Susy (10/5): Espléndidas vacaciones - La calidez de las personas que te atienden, además que siempre están al pendiente de lo que necesites.
• Susana Guadalupe (9/5): - El desayuno es rico y completo. La limpieza excepcional. El trato del personal es muy cordial. Me parece que la habitación es muy básica, tal vez le hace falta un sofá. Pero en general me pareció que cubría la calidad por el precio.
• URIEL (9/5): -
• Laura (10/5): Muy bonito - La ubicación, es bonito, tranquilo, desayuno esoectacular, personal muy amable Todo bien
• Sybille (8/5): - L’emplacement
• Moreno (9/5): -
• Martha Carolina (8/5): Good / Okay - It was a beautiful building and it had a great location near Queretaro’s downtown. Breakfast is good. The toilet was not that clean; and the room we stayed had access to the street, so, there was noise fron the cars passing by.
• María José (10/5): -
• MARIA GUADALUPE (9/5): - La ubicación es excelente. Muy céntrico. En una de las habitaciones en la noche empezó a gotear sobre la cama y tuvieron que cambiarnos de habitación después de las 11 pm.
• MARIA GUADALUPE (9/5): -
• Mario (7/5): -
• Fernando (9/5): -
• Agatino (8/5): - Ottima posizione per raggiungere il centro della città la pulizia del bagno ed in particolare la doccia
• Vincenzo (8/5): -
• Christopher (7/5): Empfehlenswert für einen Kurztrip um die Stadt zu erkunden - - sehr freundliches Personal - tolle Lage im Stadtzentrum - kostenlose Parkmöglichkeit - Gutes kostenfreies Frühstück - Hotel und Möbel etwas in die Jahre gekommen
• Sofía Sánchez García (9/5): - Todo fue excelente. .
• Manuel (10/5): - Me encanta!, el desayuno es maravilloso, sin duda volvere!
• Battista (9/5): - Antica casa coloniale be ristrutturata. In centro storico. Molto pulita. Con piscina riscaldata molto gradevole. Abbiamo usato anche la iacuzzi posta sul terrazzo di sera con la luna in cielo. Adattissimo anche per famiglie con bambini piccoli Non c'è ristorante interno ma c'è una cucina dove viene preparato il desayuno compreso nel prezzo. Volendo ci si può fare portare il pranzo dai ristoranti vicini poche decine di metri
• Marco (10/5): - Te guían muy bien a la hora de buscar tours.
• Adrian (10/5): - Good
• Perla (6/5): Funcional pero ojo con el estacionamiento - El hotel es lindo, el estacionamiento está a dos cuadras del hotel y puedes mover el auto hasta las 9 de la noche, lo cual es poco funcional para alguien que va a algun evento. Cantan los gallos desde las 4 de la mañana
• Laurent (10/5): - Hôtel très bien situé. Mais le petit déjeuner devrait commencer plus tôt . Penser à ceux qui vont travailler… Cadre agréable et calme.
• Rivka (10/5): - This hotel was a perfect fit for our family! It is very centrally located, the rooms are comfortable, the inclusion of breakfast was a nice amenity, and the hotel pool was a big hit with our kids in the hot afternoons. It’s a small hotel, so it was nice to get to know the faces of the same three staffers that ran the front desk and made everything at the hotel operate smoothly. They were always around to answer questions or to quickly address any issues. We loved staying at the San Xavier Hotel, and we are grateful to the warm and helpful staff that made our visit so enjoyable! We would definitely stay here again.
• Stephen (9/5): Superb -
• Isaac (10/5): Recomendable - Agradable y tranquilo
• Brian (10/5): Respite from chaos. - Staff is cheerful and functionally bilingual. The room was good-sized and everything worked. The breakfast was made-to-order and serving hours were wide. Terrace is a pleasant, quiet feature. No local parking
• Donald (8/5): Very good -
• Letícia (7/5): Good - Great location, walking distance to a big park. Rooms are a bit old, shower took too long to heat up and it was super cold.
• CHRISTIAN (8/5): - Todo OK, salvo el ruido por la noche
• Susy (6/5): Pleasant - Very walkable to all sites in the historic Center. Very clean. Good breakfast, options cooked to order. Had to check various rooms for a firm bed, get extra pillows. Two different times we needed to alert the front desk that there was no hot water available, otherwise the shower was good with plenty of pressure. We were told of the open times for the pool and hot tub however neither appeared usable. Did not find out until the end of our four night stay that we needed to ask for the hot tub to be filled. While we speak some Spanish, none of the staff were English speakers. Just an FYI
• Jorge Alberto (10/5): Rico viaje - Estuvo muy bien el servicio por parte del hotel, los Jacuzzi fueron lo mejor el desayuno incluído estába muy bien, le faltaba mas variedad al desayuno, el servicio al cuarto es excelente, la alberca estaba bien solo que estaba un tanto fría a mi no me causo ningún tema
• Michael (8/5): Very good -
• Yvonne (9/5): Beautiful Hotel - We slept well, the beds were comfortable and it was quiet. Close, walking distance to everything in the Centro. Recommend the buen día omelette for breakfast and the hotcakes, delicious.
• Alfonso (10/5): - Muy buen hotel con jacuzzi
• Zhen (8/5): Impressive breakfast and kind staff - Very good location and great breakfast, kind staff. A little old and need to upgrade
• 87henry (8/5): Very good - Nice colonial building . Very quiet at night. Close to the center and all sights. Small pool and roof terrace Curtains of windows couldn't be opened. Some rooms without windows. .
• Nelli (10/5): Muy agradable, una atención excelente - Me parece un hotel maravilloso, tiene una alberca climatizada, arriba tiene dos jacuzzi con hidromasaje, a disposición de los huéspedes, se tienen que solicitar con anticipación. La atención es muy buena, solicité usar el jacuzzi y fueron muy atentos. En la estancia necesité hielo y una champañera y me los proporcionaron. El desayuno es a la carta, la comida es rica y la atención es rápida.
• Johnny (8/5): - Súper bien ubicada para visitar el centro histórico caminando, ser a de todo, tienen parqueo ser a del hotel que está incluido ten la tarifa pero nosotros dejamos el auto frente al hotel por 2 días y no hubo ningún inconveniente. El desayuno a ka carta incluido y de muy buen sabor. En resumen excelente !!
• Emma (10/5): - Es bueno para el precio, el desayuno muy rico, es a la carta. Habitación sencilla pero cómoda, falta limpieza no cambian sábanas.
• MA DE LOS ANGELES MARTINEZ (10/5): - Todo bien
• William (10/5): - Hotel staff was very accomodating to my request.
• Cesar (8/5): - Todo excelente.
• De (9/5): Very good hotel for the tariff - Excellent breakfast, very well located close to downtown Bed mattress was too soft
• Keith (10/5): Great little hotel convenient to the city center - My daughter and I stayed here three nights to attend a family gathering. I was concerned that arriving at 2 AM would be a problem, but they assured me they were awake and ready to check me, and they were. This is a relatively small hotel, fewer than 20 rooms, but is pleasant and quiet and super convenient to the city center - only about two blocks from Jardin Zenia and Jardin Guerrero which bookend a major pedestrian street. Room was small, but not cramped. Bathroom was modern and clean. Houskeeping kept evertying fresh the next day. Best part though was the breakfast (included). About a dozen choices from a menu and all delicious and included bread, juice and coffee. The layout is a little unusual due to the narrow site with the pool along one side and several rooms on floor two and three on the other side. There are also a half dozen or so rooms along the path from the lobby to the pool. Some of the furniture in the lobby is starting to show signs of wear, but otherwise an excellent choice.
• Vijayakumar (8/5): Very good -
• Gabriel (1/5): I will never stay there again - Only the location The pool very dirty The Jacuzzi was empty. The rooms were very dark with a lot of dust. The bathrooms have mold and hair on it disgusting ,They were bedbugs in the bed. They move us to a different room, but it was a very loud all night. The beds are horrible in general. It was a very bad experience the picture they show in the advertise is completely different in reality
• Arturo Arnulfo (10/5): - Bonito hotel, pequeño pero muy confortable en pleno centro histórico de Querétaro.
• Jorge (9/5): Superb - clean and beautiful parking far away and difficult
• Daniel (10/5): Wonderful stay, we will be back! Please add fridges to the room! - This is our second stay here. The pool is wonderful to come home to in the afternoons, and it is covered at night so the water does not cool off too much. We also make use of the Jacuzzi on the roof. Breakfast is made to order every morning. If they had a fridge in the room or for guests use it would be wonderful! They did let us keep a few drinks in the fridge in the kitchen however, but considering the heat in the summer I really need my own fridge for my wine and cheese. The AC didnt work well in our room the first night. We were able to switch to another room the next day. its a bit of a walk to someplaces from here but its very manageable you are still within the city.
• John (8/5): - Very nice hotel. We enjoyed the pool. Room was comfortable. Breakfast was good. Good internet. Walkable area. We had a room in the lobby, so there was a little noise. My biggest complaint would be the water pressure and not very hot water. Other than that, I would stay here again.
• Alberto (10/5): - Excelente Hotel. Los trabajadores fueron excelentes. El desayuno estuvo muy bueno. Su jacuzzi espectacular. Realmente recomiendo este hotel
• Michael (9/5): Superb -
• CARLOS (8/5): - .
• Margaret (9/5): Superb -
• Ruslan (8/5): Very good -
• Miriam (10/5): Agradable - El hotel está muy céntrico. El estacionamiento no es propio pero queda a 2 cuadras del hotel. Las habitaciones muy limpias. La alberca muy agradable. El desayuno es suficiente, pero si comes mucho, no te lo recomiendo. En general muy agradable, el personal muy atento y amable. Sin duda regresaría
• gregory (8/5): - No restaraunt or bar as advertised
• Paola Gisel (8/5): Buena experiencia pero pudo ser mejor - Muy bonito hotel. El personal muy amable, la habitación cómoda, y los desayunos ricos. Lamentablemente el wifi en nuestra habitación casi nunca funcionó. Y nuestro último día lo preparamos para pasarlo en la alberca y la cerraron para limpiarla sin aviso previo así que nunca pudimos disfrutar de ella.
• Robert (8/5): Very good -
• Mary-anne (10/5): A very comfortable and well located hotel - The staff was very helpful whenever we had questions or needed help with anything. The made to order breakfasts were wonderful! The facility was also very clean. There was nothing that I didn't like.
• Endrys (8/5): Very good -
• Gloria (8/5): - La ubicación es muy céntrica pero la calle donde se ubica el hotel es muy tranquila
• Verified traveler (10/5): - La atención del personal es muy cálida, cercana y eficiente. Los desayunos son increíbles. Nos tocó una habitación por donde entraba mucha luz en la mañana a pesar de tener las cortinas cerradas.
• Ronald (8/5): Very good - Staff are helpful. Good location. No floor mat so slippery to get out of shower. No soap holder in shower. No glass for drinking water. Reading light over bed did not work.
• Susan (6/5): Great location. Hotel needs TLC - Great location, good breakfast, comfortable bed. I have read other reviews that say really good things about this hotel but I think it must have gone downhill since those were written. There is nothing terrible about this place but they definitely need to pay more attention to details such as not enough towels or toilet paper, dead planters, and empty fountains and hot tubs. The front desk staff needs to be more knowledgeable. WIFI was not great.
• Magdalena (8/5): Very good - Location, cozy, clean, great breakfast. Internet wasn't working. I had to work. Manager did get me connected to a wifi!
• Paul (7/5): Good -
• Jorge (8/5): Over all, I had a good experience staying at the hotel. - I really liked the hotel to stay the privacy, close to down town, quiet, very clean. The rooms need to be remodel, otherwise it’s a good place to stay.
• Inga (7/5): Good - The location is perfect and you can easily reach the old city center walking. In the morning, we could choose from a big variety of breakfast options and the ones we tried were delicious. The room was really dark and small. Also, there were lot of small blinking lights that were disturbing for sleeping (router, TV, key card holder). The bathroom could have been cleaner.
• Imelda (10/5): Un excelente hospedaje en Querétaro - Tuvimos un percance en la carretera y llegamos muy tarde pero contactamos al hotel y nos esperaron para que hiciéramos el check in aunque fuera noche. El hotel es muy bonito y céntrico, las habitaciones son muy amplias, limpias y bien decoradas, el baño muy limpio y en buen estado también, la regadera cuenta con agua caliente y abundante. Tiene alberca que desgraciadamente ya no pudimos probar pero lo que sí probamos es el desayuno gratis que es delicioso y el menú muy variado. Sin duda tendré que regresar en el futuro. Es mucho mejor y más accesible que los hoteles de cadenas.
• Esteban A. (10/5): Sin duda excelente opción en Querétaro - Excelente hotel 100% recomendable; se encuentra ubicado en el centro de la ciudad de Querétaro TODO el personal muy amable y servicial, atento a las necesidades del huésped. La habitación amplia con buenas cama, aire acondicionado, y suficientes conexiones para conectar tablets y cargar teléfonos. En baño con instalaciones modernas de primera calidad con todos los enseres necesarios. El desayuno incluido en el precio de la habitación de excelente calidad y presentación. El hotel cuenta con alberca, jacussi en una agradable área para estar disfrutando y descansando. Cuenta con estacionamiento gratuito fuera de las instalaciones. Sin duda pienso volver _____________________________________________ Excellent hotel 100% recommended; It is located in the center of the city of Querétaro ALL staff very friendly and helpful, attentive to the guest's needs. The spacious room with a good bed, air conditioning, and enough connections to connect tablets and charge phones. In a bathroom with modern, top-quality facilities with all the necessary appliances. Breakfast included in the price of the room of excellent quality and presentation. The hotel has a swimming pool & jaccussi in a pleasant area to enjoy and rest. It has free off-site parking. I definitely plan to return
• Verified traveler (6/5): Regresaría si me asignarán la habitación más grand - Algunas habitaciones son pequeñas, su sistema de agua no está bien ya que en las llaves de agua fría sala agua hirviendo, las habitaciones no cuentas con pañuelos desechables, vasos, cafetera, sillones, su estacionamiento no es propio está a dos cuadras y tiene un inconveniente de horario de cierre y apertura, los empleados muy atentos siempre tratando de subsanas los requerimientos, los desayunos son jugo, café, fruta y un platillo a elegir, muy básico.
• Leslie (10/5): Exceptional - Excelent location and a great staff. Breakfast is great.
• Luis (10/5): - Excelente ubicación, cuartos muy limpio y el desayuno muy bueno, vale la pena
• Alison (10/5): Exceptional -
• Margaretreed (10/5): Exceptional -
• Bernard (5/5): This place needs 360 review of its claim to be an hotel. - Pool and spa. Breakfast was good, well presented by a pleasant, competent woman. Poor room amenities. No refrigerator, safe, iron or ironing board, tissues, window to the outside world. No share over pool nor poolside seating. The staff were pleasant but not apparently empowered.
• Meza (9/5): Superb -
• NARA (8/5): - El hotel es muy lindo y centrico. Lon único mala es el estacionamiento que esta un poco retirado del hotel. Y no tienen valet parking
• Filiberto (10/5): - x
• Silvia (10/5): Visita y relajación - Es un hotel muy bonito, la atención del personal es excelente, centrico. Estas muy ceca de todas las plazas para divertirte.
• Jose (4/5): Cold Water - Never any hot water when I needed to shower, had to call the front desk to get the hot water turned on and then wait for it. At first, the phone didn't work nor did the TV remotes. My complaints were met with platitudes. I go to Queretaro a lot for work. I'll never stay here again.
• Zhengjun (10/5): Awesome experience that I would not hesitate to recommend to others, especially love the breakfast! - The breakfast has to be one of my favourite in all the hotels I’ve stayed throughout Mexico so far, I booked to stay here a second time because of the wonderful breakfast, excellent service staff, comfortable room and location (in that order). Nothing, really!
• Oscar (10/5): - A beautiful property. This used to be an old mansion apparently but it has been gut renovated to be a hotel. The place could use a bit more color. The colors are currently white and cement. But overall quite a nice new establishment.
• Nancy (10/5): - The breakfast was very good and included in the price. I stayed during the week and it was very quiet. Bed was firm which i like,pillows were good. I was solo but the bed would be small for two people. Plenty of hot water. It was a good choice.
• Izamar (10/5): Exceptional - great rooms and breakfast was delicious! No parking at property
• Zhengjun (9/5): Excellent service and location, hope for hotter showers next time - Mexican customs at the airport accidentally forgot to return me my passport after completing some paperwork. the girl at the front desk went out of her way to call them to find out about my passport. Thank you immensely, you saved me a lot of worrying, time and money. Breakfast was awesomely delicious and I wish for more of it! Location was good for sightseeing and friends recommended a very good restaurant just a block away. The shower took quite awhile to heat up to my preferred temperature.

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