Staybridge Suites Houston I-10 West-beltway 8 by IHG
Location: 3251 W Sam Houston Pkwy N, Houston, Texas, 77043, Houston, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in the outdoor pool, fitness center, and cozy fireplace in the lobby for a truly relaxing stay.
Delightful Dining Options
Enjoy a complimentary full breakfast daily, mingle at the reception, or grab a bite at the on-site grocery/convenience store.
Convenient Location
Located in Spring Branch West, this hotel offers easy access to CityCentre and Memorial City Mall, ensuring a memorable stay.
Book your stay at Staybridge Suites Houston I-10 West-beltway 8, an IHG Hotel, and experience comfort and convenience at its finest!
Important Information
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Picnic area
- Elevator
- Fireplace in lobby
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Internet access in public areas - high speed
- Meeting rooms
- Smoke-free property
- Grocery/convenience store
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Free area shuttle
- 24-hour business center
- Free reception
- Free self parking
- Computer station
- 24-hour fitness facilities
- Free full breakfast
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
Rooms Available
-
Suite, 1 Bedroom, Roll-in Shower, Kitchen (Comm, Roll Shwr)
1 King Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Accessibility - Roll-in shower
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Suite, 1 Bedroom, Kitchen
1 King Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Suite, 2 Bedrooms, Kitchen
1 King Bed and 2 Queen Beds
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Suite, 2 Bedrooms, Accessible, Kitchen (Comm)
1 King Bed and 2 Queen Beds
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Room and bed type depend on availability check-in
- Laptop-friendly workspace
- Bed sheets not available
-
Suite, 1 Bedroom, Kitchen
2 Queen Beds
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Suite, 1 Bedroom, Accessible, Kitchen (Comm)
2 Queen Beds
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobil, Tub)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Accessibility - Accessible bathtub
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Accessible bathtub
- Bed sheets not available
-
Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Mobil, Roll Shwr)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Accessibility - Roll-in shower
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Studio Suite, 1 King Bed, Accessible, Kitchen (Comm)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
-
Suite, 2 Bedrooms, Kitchen
1 King Bed and 2 Queen Beds
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Accessibility - Roll-in shower
Need to Know - Bed sheets not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Room and bed type depend on availability check-in
- Laptop-friendly workspace
- Bed sheets not available
-
Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobil, Tub)
2 Queen Beds
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Accessibility - Accessible bathtub
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Accessible bathtub
- Bed sheets not available
-
Studio Suite, Kitchen
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Room and bed type depend on availability check-in
- Laptop-friendly workspace
- Bed sheets not available
-
Studio Suite, 1 King Bed, Kitchen
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and sofa bed
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Stovetop
- Sofa bed
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
Guest Reviews
- JESHUA (10/5): - I really enjoyed my stay at Staybridge Suites Houston. The room was spacious, clean, and had everything I needed. The staff was warm and welcoming, and the free breakfast was a nice bonus. Wi-Fi could be a bit faster, but overall it felt comfortable and homelike. I’d happily stay here again!
- Gerald (6/5): - It was okay.
- Mingqi (10/5): - complimentary breakfast everyday. complimentary super from Mon. to Wed. Late check-out option, Free wash machine and dryer
- Patrick (10/5): - comfortable bed and nice rooms.
- Cierra (2/5): - Staff was friendly and helpful but the hotel overall was unsafe (our locks on window broken and we were on first floor), unkept (pool closed since april by the health department), smelled natural gas, invested with cockroaches!
- Ladonna (10/5): - It had a really bad smell in room when we first walked in it was muggy carpet smell
- Ralyn (10/5): - Clean and good choice of breakfast
- John (10/5): - Nice hotel
- Luu (6/5): - One of the reasons I booked this hotel was because they have a swimming pool; however, the pool was not available because the city shut it down for whatever reason. The air quality inside the room was damp or moldy. I'm not sure what the problem was, but it didn't smell right. On the positive side, their breakfast and happy hour in the evening are great. The staff are friendly. I was going to leave a 1-star review; however, the lady at the front desk is super nice. That's why they get 3 stars.
- destinee (10/5): - The property was beautiful and weel kept and the staff were amazing. The best hotel i ever stay at.
- Clement (10/5): - Your professionalism, your service, your room, breakfast, we liked it
- Henry (8/5): - Aged hotel
- Sarah (10/5): - Facility was very clean. The reception friendly and helpful. Happy hour social actually had a full dinner and was pleasantly surprised Karbach one of the beer selections. The breakfast had a large variety of options as well. Curtains were able to fully block out the light and the refrigerator had a working ice machine.
- Javier (10/5): - That hotel is very good, nice, friendly, clean quiet, beautiful room ,closed to everything. I like to comeback my nexy time to go to Houston, I really like to stay in this hotel.
- Christina (8/5): - We usually stay at staybridge for our baseball tournaments. It’s our go to hotel and we never have any issues. Only this time my daughter was getting something from the side of the bed and she found food trash tucked away behind the bed and wall. It’s usually fairly clean in the rooms so this was a surprise. But other than that our stay was ok.
- Kristen (2/5): - Rude staff
- Jay (8/5): - Great breakfast & friendly staff.
- Scott (8/5): - This property is a good value for the Houston area.
- Kristen (10/5): - It was quiet
- Emily (10/5): - They have a great breakfast with lots of options, well kept grounds, super comfy bed and great pillows
- Jose (2/5): - After 3 hours waiting to check in due to rooms not ready when checking was at 3pm didn’t get my room after 3 hours due to a 12 hr drive. No accommodations or a simple I’m sorry. I will never stay there again.
- Laura (10/5): - This is my favorite hotel in the world! So quiet with incredibly nice and helpful staff. Breakfast is on point. Room has kitchenette and an incredible shower!
- Javier (6/5): - Asked for a working dvd as it was advertised and staff gave me a crazy look like they didn’t know what I spoke of
- John V. (2/5): Worst Annerversay stay in 49 years - I have stayed at Staybridges all over Texas, this is by far the WORST EVER!!! It should be condemned!
- Patrick (6/5): - During my stay at your hotel, I noticed several cleanliness issues. The room was not cleaned well, as I found someone else's hair in the shower area. The floors were not properly cleaned, and the detergent used on the bed linens caused a skin reaction.
- Antoinette (10/5): - Clean
- Jamy (4/5): - Room was very dirty and also had ants in the tub and a cockroach by the bed. We are elderly we were given a room on the third floor with a large group of children who were runny up and down the hall slamming doors till midnight
- Verified traveler (2/5): - The front desk was very rude and also they were not helpful. I had to get a refund and stay at a different hotel.
- Oscar (8/5): - Overall good experience water pressure a little low in showers otherwise a nice place
- Cong (10/5): - Warm welcoming greetings at front desk. Room is roomy. Felt very comfortable.
- Ginna (2/5): - This place was probably great 10 years ago but it’s run down and needs some serious TLC. The elevators were broken, so I had climb 3 flights, the hallways were so hot and the AC didn’t work in the halls but my room the blasting at 62 degrees. The curtains were ripped in both rooms and the tiles in the bathroom were cracked and wobbly. The parking lot lights were like the sun shining in my room and it lit up my bedroom, and the torn curtains obviously weren’t helpful. The breakfast was very underwhelming. I guess the hot items were hot and the cold items were cold so that was the most positive comment I can make about it. I would not recommended it, and would have preferred to stay else where. I wish I could tell How old a building was so I could have spared myself the misery.
- Jillian (2/5): - Well.. to start off, I always pay cash at check in. Couldn’t do that. Went to eat our pizza but the pool, hot tub was ice cold. Some others that were out there that had stayed a couple nights said they had to complain about how nasty the pool was, and they did “clean” it by shocking it. While eating pizza, roaches on the ground. Real lovely. Then went to the front desk about an hour after checking in to get an extra blanket for the pull out couch, there were none. So we went to ask for some sheets to utilize, and we got one. ONE SHEET. so to keep our children warm we had to take the top bedsheet off and we were left with one blanket, and a bottom sheet. This morning while getting ready to leave, a roach comes across the floor. Nothing like the feeling of watching a roach crawl across the floor after you just slept somewhere. Will not be staying here again.
- Martha (8/5): - The elevator was out, so I had to use the stairs. My room was on the 3rd floor 😳 I’m one to over pack always. So that was an adventure. They did change my room the next day. So moving things was another adventure!
- Mohammed (10/5): - Good
- Alexis (10/5): - The hotel was good for the price. There was free breakfast and it included meat and fruit. And then on Monday,Tuesday and Wednesday there was free dinner too. The elevator wasn’t working but the main thing was the ants in the room. Other than that, our stay was pretty good and the staff was nice.
- Stella (2/5): - Elevator down.phone system down which meant I had walk to the desk for everything. Disposal did not work. The overall facility needs a makeover. Furniture and carpet badly stained and needs to be replaced. Worst Staybridge I ever stayed in and Staybridge is my go too hotel when I travel with family.
- Danny (6/5): - There was nothing around .You need a car .
- Shamarah (10/5): - .
- Clemmet (10/5): - Excellent place to stay
- Ann (10/5): - We loved our 3-night stay at the Staybridge. We booked the 2 BR suite and enjoyed having our own room with a bathroom, as well as a kitchen, should we want to cook. We were situated about halfway between I-10 and Cypress, where we could visit our friend and also convenient to shopping and dining and the outer loop, which we used to go to Galveston. I’ve stayed with Staybridge before and this time did not disappoint. I will definitely be staying there the next time I’m in Houston.
- Maria (10/5): - The room was comfortable 325 perfect for 6 days. Had to ask for cleaning one day but ok. One stove burner did not work and the phone to call the desk did not work. Staff are chill, pool and hot tub are nice and not crowded. Breakfast bever had bacon only sausage 😥 but it was ok. Walmart 2 miles down the road. Perfect location. Very clean place. Would stay again.
- William (10/5): - It was wonderful, would highly recommend this place for booking again
- Marietta (10/5): - The room is big with kitchen and living room area . I like the setting. It’s safe . The food during breakfast is delicious and the breakfast area is spacious. It feels like I’m at home . I highly recommend Staybridge hotel to my friends and relatives. Next time I am very happy to stay again in this hotel
- melissa (2/5): - We stayed at Staybridge Suites last weekend while we got some work done on our home and were very disappointed. For starters, once we turned on the ice machine, the room smelled like rotten eggs. The front desk was super helpful and sent house keeping to spray some air freshener. The next issue was the pull out sofa. It was literally falling apart. The mattress was flimsy and very uncomfortable. Thankfully we had 2 beds, however, even that was an issue. There was hair on the pillows and we hadn't even brought our luggage down from our vehicles. On top of this, there was a huge wetspot by the return vent, we didn't know that until we put our wet shoes on in the morning to go to breakfast. Lastly, the pool was very dirty, and you can imagine my surprise when I went to use the ladies room outside and it was filled with tables and chairs. I was very surprised by all of this. We have never had an issue at any of the chains before. The only positive experience about the entire weekend was how kind and helpful the front desk was. The ladies were so sweet and understanding and tried hard to make our stay better.
- DEMETRIUS (10/5): - Enjoyed every aspect of this property. The room was clean and filled with amenities; from pots and pans to my favorite soap brand DOVE. Everyone was able to sleep comfortably with plenty of space to maneuver. Also, appreciated morning breakfast being available even on the holiday as well as being able to access the fitness and laundry areas 24 hours.
- Valarina (8/5): - The room was spacious. The staff were very friendly and helpful. They had free dinners on Monday and Wednesday night as well as free breakfast daily. The food was good. The reason I gave a 4 star was because the door that you would take to get inside from the pool didn’t open with the room card.
- Kasha (10/5): - Staff at the front desk were really friendly and helpful 10/10
- Luis (10/5): - I loved staying in this hotel super friendly staff so happy with my stay. I loved the fact that they cleaned my room and took the trash everyday housekeeping was absolutely on point. The only down part was dogs I am not a fan of dogs in a hotel
- Shemika (8/5): - Still waiting on my security deposit after 7 days.
- Josh (6/5): - The tv programing never worked while I was there for 4 nights
- Budiman (8/5): - No self parking. Valet parking too expensive.
- Tamar (6/5): - The room was very clean with the exception that every vent was rusted and chipped off paint. Room service did a really great job with cleaning the room. There was scuff marks on all the furniture and walls inside the room. Other than that it was fine . Breakfast was the best part for the hotel.
- Connie (10/5): - Great
- Marvin (10/5): - Great!!
- Sharrice (4/5): - Unkept and spiders
- Latrina (6/5): - The water pressure in the sink near the bathroom was very low. Mattress was uncomfortable.
- Madalyn (10/5): - We picked this Hotel because we have a toddler and it has a kitchen inside, so we loved that. Also we used to live around the area, so we love how everything is close by. But we didn’t like the smell inside the room and how hard and uncomfortable the bed is. Staff was very friendly we loved that.
- cynthia (2/5): Needs major updating! - Very disappointed in the cleanliness of our room. The easy chair was very stained and worn! The ottoman had large tears. The bar stools were ripped and faded! The only outlet in one of the bedrooms was under the nightstand and only one socket worked, which means I had to crawl under the nightstand to unplug the lamp so I could charge my phone because there weren’t any charging ports. Major need of updating!
- Sedtha (8/5): Wekeend Trip - This was our first time staying at Staybridge. It was nice & spacious. Right off the highway. Friendly staff. My only complaint would be the loud noises coming from the people sitting outside by the fire pit.
- Jessica (10/5): Jess Birthday Trip - The stay was great! Very comfortable and clean. The breakfast in the morning was good too. Will definitely stay again when I return to Houston.
- Latasha (10/5): - Amo was helpful when we arrived!
- Ryan (8/5): - Overall was a good stay
- Ricardo (10/5): - Breakfast is delicious along with Lunch is served most days of the week. The Humble staff is what did it for me. Really appreciate them for making the stay that much better. Thank you all.
- Rowena (8/5): - Clean and we love the full size kitchen. Very friendly staff and polite. Will be staying again.
- Alexis C (10/5): - Loved this stay, staff was super friendly was even able to check in earlier due to our game having a rain delay. Forgot our shampoo and conditioner and they had some already in the room. Beds were super comfy and also enjoyed the late breakfast option! 10/10
- Andres (10/5): - Pros:The staff was very friendly and helpful. The breakfast was good. The laundry was free. The room was clean and big. Cons: No restaurants or shops nearby. The carpet on corridor needs some cleaning.
- Ana (2/5): - The only good thing here was the location. The hotel is in deterirating condition. The room smelled so bad, the room was partially clean, the buttons on the elevator did not work,the whole property just felt disgusting.
- Kourtney (2/5): - We checked in and didn't have lightbulbs in the lamps. It smelled like pee in the hallways. Then to top it off someone stole my laundry out the dryer in the laudry room.
- Briazia (8/5): - The over night staff was amazing and the housekeepers were great.
- Rhonda (10/5): - Great hotel!
- Daniel (8/5): - The breakfast was unmatchable
- Jose (10/5): - Customer service on point. The room was also clean and the beds were very comfortable.
- Verified traveler (10/5): This hotel is DEFINITELY worth the stay!!!! - I was very impressed and pleased with my experience at this hotel! Gigi our check in receptionist was AMAZING from arrival to end. She was so informative, helpful and VERY friendly. Felt like I already knew her! I stayed here for 👑🐝 concert and will most definitely stay her again!!! My family and I loved the suite we had. So pretty and super spacious!! The property itself was really clean, inside and out. And the bed was so soft! Also saw security outside watching the cars in the parking lot which was another added plus because I definitely felt safe coming back late from the show. Didn't get a chance to try the complimentary breakfast because again that bed was awesome, but I assume it was good considering how many people where there when we were checking out. Thanks again, Gigi!!! You made that experience perfect for my family! My daughter had a great Bday weekend!!!
- Anazodo (10/5): - Nice property. Had exactly what we wanted for a family weekend getaway.
- James (8/5): - The rooms are nice and spacious and have equipped kitchens to do small meals if you don't feel like going out. Breakfasts and some dinners during the week make it nice if you don't feel like cooking or going out.
- shawnda (2/5): - There was a guy outside our room window using drugs. The first room had a bad smell and food left in fridge. Lights went out and were out for awhile. Worst experience ever.
- Kamiel Latoya (6/5): - The front desk attendant was very nice, helpful and respectful. The hotel overall was okay but can use some serious updates. The curtains in my room were shredded, the sofa was tattered, the toilet seat was worn & the cleanliness of the shower was questionable. I requested a room change but there was a damp smell so I opted to remain in the original room. The lighting would randomly go out. Also, when cleaning the breakfast bar, the cleaning spray was sprayed directly on the surface as opposed to the cloth, possibly contaminating the food with chemicals. It seems as if management could care less about the upkeep of this property, which is a shame because it has potential to be nice.
- Lori (10/5): - Very clean, breakfast was yummy and staff very friendly
- Kristina (10/5): - Clean, quiet, and safe.
- mark (2/5): Disappointed - Front desk charged my credit card for the room and i already paid hotel.com
- Catrine (10/5): - If I ever go back to Houston I would stay here again!
- Karina (2/5): - What I reserved a one bedroom suite was not available and they could not explain as to why Expedia allowed me to reserve it if it was not available
- Kerlandja (10/5): Amazing Experience - My stay at Staybridge was phenomenal. The manger was amazing and the three ladies that worked ( front desk at night , front desk in the morning). Housekeeping was amazing. The Chef was amazing. Robert also was fantastic, knowledgeable, and very patient. As well professional when checking in. I’m very satisfied. And happy .
- Kellie (10/5): - Clean venue - big rooms. Good value for price.
- Tammy (10/5): - Wonderful place to stay. Loved the kitchen in the room and the free breakfast was delicious.
- LaShunda (10/5): Bed - You all just need to upgrade to some comfortable mattress.
- Verified traveler (8/5): Short Stay - The hotel beds were comfortable, the staff was helpful, but the hotel is in need of a makeover, the hotel looks and feels old, the carpet appears old.
- Peter (10/5): - Was good location for our event. Easy checkin. Nice lounging area in and outside. Enjoyed breakfast. Room suite was big and clean. Opportunity to clear out outside trash cans more frequently. Overflowed the 3 days there. Gym had no towels, water and could not adjust temperature. No TVs worked. Pool was not the bluest. Overall was good property with some easy fix opportunities.
- Dustin (8/5): - Was clean, staff was very friendly and the cost was good. There was a supper buffet on Wednesday night which was pretty good as well. Location was perfect due to only being a 9 min walk from our office!!
- Natasha (6/5): - The pool was VERY disgusting and looked like it hasn’t been cleaned in over a week which made my kids very unhappy. The room needed some touch-up paint on the walls and the restroom as well. Besides that the space of the room was great, nice & quiet.
- London (10/5): - Wonderful experience! Friendly front desk. Great breakfast. I will be back!
- Bernadetta (8/5): - Clean
- Tracy (8/5): - I liked the soaps
- Ebony (2/5): - I HAD PREVIOUS STAYED AT THIS LOCATION BEFORE. I BRAGGED ABOUT IT TO MY FAMILY SO WHEN IT WAS TIME FOR US TO COME BACK, WE STAYED HERE. ONLY TO COME IN AND 1/2 OF OUR CONFIMRED RESERVATIONS HAD BEEN JUST LOST, LEAVING US TO SCRAMBLE TO FIND ACCOMODATIONS. FRONT DESK WAS RUDE AND UNEMPATHIC. THE ROOM THAT WAS GIVING HAD WET CARPET AND A HUGE INDUSTRIAL FAN TRYING TO DRY THE CARPET. NO MANAGER WAS ON SITE NOR NEVER CONTACTED ME AFTER I ASKED SEVERAL TIMES FOR THEM TO DO SO. I WILL NOT BE RETURNING.
- Daniel (4/5): - Hallways smell like dog pee, I asked for a room in a quiet area and I was on the first floor right next to an exit which the smokers use and the door would slam constantly, people don’t know how to be quiet and people don’t know how to respect other guests and let their room door slam
- April (2/5): Pour Customer Service handling issue - Maid stole money; GM never called to at least sympathetic with what happened.
- Barbara (10/5): Comfortable stay! - It was great! Staff great!
- David (8/5): - Property needs a little work here and there. Breakfast was great! And the front desk ladies that checked me in were awesome. Brenda and i can’t remember the other young ladies name haha. But i would definitely stay again!
- Maria (8/5): - Very clean and good property condition, good breakfast. Will recommend it. The only downside, a little far from Downtown attractions and close to expressway, in some rooms you can hear the traffic noise at night.
- Kiara (8/5): - Loved my stay just didnt like no room service on the weekend.
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