Azura Tulum

Location: Av. Satélite Norte, Esquina Calle 2 Pte, Mz 36 Lote 6, Tulum, QROO, 77780, Tulum, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 7 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time.

Amenities & Facilities

• Boat tours nearby
• Express check-out
• Free WiFi
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Snorkeling nearby
• Bicycle rentals nearby
• Scuba diving nearby
• Scooter/moped rentals nearby
• Safe-deposit box at front desk
• Multilingual staff
• Front desk (limited hours)
• Express check-out
• Wedding services
• Express check-in
• Ecotours nearby
• Grocery/convenience store
• Tours/ticket assistance
• Free reception
• Free self parking
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Beach towels
• Boat tours nearby
• Secured parking
• Upper floors accessible by stairs only
• Charcoal grill

Rooms Available

• Suite, 1 Bedroom

  1 Double Bed

  269-sq-foot room with city views

  
  

  Layout - Bedroom, 2 living rooms, and dining area

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 40-inch Smart TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and designer toiletries

  Practical - Laptop-compatible safe, local maps, and window screens

  Comfort - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days

  Accessibility - Tile flooring in room

  Eco-friendly - LED light bulbs

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Bathrobe
  • Microwave
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Wardrobe or closet
  • Stovetop
  • Dining table
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • In-room massage available
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Separate living room
  • Separate bedroom
  • Bedsheets provided
  • Smart TV
  • Champagne service
  • Blender
  • Soap
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • LED light bulbs
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Travel crib

• Family Suite, 2 Bedrooms, Kitchen, Tower (Price for 4 persons)

  2 Queen Beds and 1 Double Sofa Bed

  538-sq-foot room with city views

  
  

  Layout - Living room and dining area

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 40-inch Smart TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and designer toiletries

  Practical - Laptop workspace, king sofa bed, and laptop-compatible safe

  Comfort - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days

  Accessibility - Tile flooring in room

  Eco-friendly - LED light bulbs

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Dining table
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Daily housekeeping
  • Ceiling fan
  • Designer toiletries
  • Premium bedding
  • In-room massage available
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Separate living room
  • Separate bedroom
  • Bedsheets provided
  • Smart TV
  • Champagne service
  • Blender
  • Soap
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • LED light bulbs
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Desk chair
  • Travel crib

Guest Reviews

• Verified traveler (10/5): Good place and people - Spacious rooms with great amenities and within easy walks of all the stores and restaurants I wanted to visit. It's far enough away from the main street that it's relatively quiet. My room had a full kitchen and they made sure I always had plenty of drinking water.
• allison (10/5): - We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!
• Jason (10/5): Great - Great place. The only thing is sometimes during late hours there is no front desk, but you will have a key to enter. The location is pretty good. Hot water, no problems with toilet.
• Verified traveler (10/5): - Rooftop deck was beautiful. Great view of the town.
• Fairouz (10/5): 5 star service - Smooth check in. They let us access the room before 3pm. Friendly staff, helpful and professional. The place was immaculate and bright. Did not manage to get the TV to work
• Verified traveler (10/5): - Excellent customer service provided by the hotel staff. Super helpful as well. The amenities are great, you have everything you need at your disposal. Absolute great experience! Would recommend 10/10
• Verified traveler (8/5): Great space in a great location. - A refreshing and nicely styled place to stay in Tulum. The rooftop is a great space to lounge around and enjoy the sunset. Overall a good location easily walkable to everything. The complimentary breakfast basket is a great touch, and the staff were all easy going and helpful.
• Verified traveler (10/5): - Great location in downtown Tulum, walking distance to most of the dive shops and a quick shuttle to the beach. Terrific service and staff, highly recommend.
• Joane (10/5): Perfect! - The suite was very large with two master bedrooms. It is very recent, everything is modern and in good condition. The service is very personalized and friendly. The location is perfect, Just one block away from all shpos and restaurants. I highly recommend the hotel. We had a very pleasant stay.
• Verified traveler (8/5): - Sabine was an amazing member of the staff with nothing too much trouble and we were sorry that we left very early and not able to say goodbye to her and to thank her more for all her help. Sabine THANK YOU!!!
• Verified traveler (10/5): Best hotel in Tulum town by far!!! - Amazingly comfortable, quiet and well equipped boutique hotel in central Tulum town. Walking distance to everything in town and a short ride to the beaches, ruins and many cenotes. The rooms feature everything you will need to comfortably enjoy your stay and the rooftop sitting pools are the perfect place to cool down and enjoy a drink after a hot day. Definitely recommend!
• Asha (10/5): Lovely stay two blocks from Tulum center! - Loved loved loved this hotel. I actually booked last minute after having some trouble with my other accommodation (it did not have a/c) and was pleasantly surprised with how accommodating the ladies at the front desk were for me! I was very impressed with the room itself. Clean, comfortable bed, hot water, fully equipped kitchen, good wifi and cute little rooftop! I didn't use the tv at all since I was out and about but they did have Netflix available. It was so nice to come back to this cute hotel and spacious cool room after a long day in the sun. Also there are so many yummy restaurants nearby and I felt very safe as a female traveling solo! I highly recommend it and will be back:)
• HONG (10/5): Nice and highly recommend - The room is so nice, the best place of this trip, even better than Marriot. It is clean and felt like home, quiet, easy access. They provide clean water for both drinking and teeth-brushing, snacks, coffee, fresh flower, and all the stuffs you need in the kitchen, and the lovely customized tips for guests. We should stay here for at least one week! The wifi is fast speed and the rooms are bright. People there are very nice and helpful. We did not add photos, but the photo in the website is true and as beautiful as the real ones.
• Verified traveler (10/5): New hotel; a short walk to downtown - Everything is bright and clean. Staff very friendly and helpful in planning activities, calling taxis and making restaurant reservations. We had a full kitchen, living room and bedroom. Nice shower. Complimentary Coronas in the refrigerator after a long day of traveling brightwas a very nice touch! There is some local street noise-- vendors hawking their goods via bicycle and honking a little horn to get people to come out of their homes. Gentrification is in process. Across the street from this boutique hotel are cinder block houses with tin roofs. The neighborhood felt very safe, as long as you have some street smarts and stay on the main roads, there are always people about.
• Christina (10/5): Safe and comfortable, especially for solo female - Absolutely loved my stay at this hotel. As a female solo traveler, who speaks minimal Spanish, and who visited Tulum for the first time, I found the location convenient, the property incredibly secure and comfortable, and the staff amazingly warm and helpful. They were great in helping me arrange transportation and activities, and even helped translate with a couple of cab drivers. Overall a fantastic experience!
• Monzerrat (10/5): - The hotel is excellent. Everything is new, the kitchen is fully equipped, you feel right at home. The staff is very friendly and welcome you with a goodie bag and explain the neighborhood. The AC works great, the TV has free netflix, there's free wi-fi. The rooftop is nice, you can't swim in the pools, but they are nice. The location is great, I walked to the restaurants and bars at night. The beach is about 15 minutes away by car, you can also rent a bike to get there. Great experience at this hotel. Fully recommend.
• Peter (10/5): Comfortable clean apparment. - Was a beautiful appartment. Staff were extremely friendly an helpful.
• Roxana (10/5): The staff provide perfect information and help. - Coloting moderm and beautiful apartment. Friendly staff close to everiyhing.
• Valerie (10/5): Modern, clean, new, kitchenettes, great staff! - This hotel is in town near everything. Rent bikes, or scooters to get to the Cenotes and the beaches. Visit Del Asadero restaurant around the corner for amazing Mexican food with big portions at great prices!
• Verified traveler (10/5): Wonderful stay, would visit again - Had a wonderful stay at Azura, the apartments are modern, clean and comfortable with extra touches like complimentary wifi, netflix, snacks and drinks to make anyone feel at home. The rooftop terrace with paddling pools was also a nice area to relax in, although the 'pools' could do with being a little deeper to actually be able to sit in. The area was convenient with several decent cafes/restaurants nearby and was close to downtown Tulum. Would definitely stay here again!

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