Woodlands Hotel, BW Signature Collection
Location: 13 Panmure Terrace, Broughty Ferry, Dundee, Scotland, DD5 2QL, Dundee, GB
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreation Facilities
Unwind at our full-service spa offering rejuvenating massages and body treatments. Stay active with our health club, indoor pool, and sauna for a relaxing experience.
Fine Dining and Room Service
Indulge in Modern European cuisine at Woodlands Restaurant with a bar/lounge. Or opt for cozy nights in with convenient room service. Don't miss our delicious daily breakfast options.
Comfort and Convenience
Get a taste of Scottish hospitality in one of our 65 well-equipped guestrooms. Stay connected with complimentary Wi-Fi, enjoy digital entertainment, and refresh in private bathrooms with premium toiletries.
Experience luxury and serenity in Dundee at Best Western Dundee Woodlands Hotel - your ideal escape by the river. Book now for a memorable stay!
Important Information
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 04:00 PM - Anytime
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Express check-out
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Steam room
- Elevator
- Fitness facilities
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Television in common areas
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Full-service spa
- Meeting rooms
- Wedding services
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Free self parking
- Housekeeping on request
- Banquet hall
- Horse riding nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Standard Room, 2 Twin Beds, Non Smoking
2 Twin Beds
161 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 Double Bed, Non Smoking (Small Room)
1 Double Bed
108 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King Bed
151 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Wheelchair-width doorways
-
Executive Room, Multiple Beds, Non Smoking
1 King Bed and 1 Twin Bed
151 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 Double Bed, Non Smoking
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 Twin Bed, Non Smoking (Small Room)
1 Twin Bed
108 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, Multiple Beds, Non Smoking
1 King Bed and 1 Twin Bed
215 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Family Room, 1 King Bed, Non Smoking (with Sofabed)
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, 1 Twin Bed, Non Smoking
1 Twin Bed
151 sq feet
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Guest Reviews
- N7339UJcarols (10/5): Friendly atmosphere - Lovely hotel with very helpful staff, The room was cosy and clean and the bed was comfortable, The dinner was fabulous ( if you like fish get the sea bass ) and the breakfast was was of the nicest buffet breakfasts I’ve had as it was good quality and nice and hot,
- AwsomeMek (4/5): Charges residents for pool use! - Booked this hotel primarily because the pool. Unfortunately when we asked about using it the receptionist, they said there's a charge! For residents? Yes! Never come across such a policy on travels worldwide. Room also not great. Avoid
- HazBri69 (10/5): Great couple of nights - Great hotel for a night away. Went to Dundee for Ice Hockey game and stayed here for a couple of nights. Room was clean breakfast was good. Busy wee pool but still good to use.
- junemmaxwell1958 (10/5): Shindig 2025 - As always the staff were lovely. Cheeriness was in plentiful supply. This was DBB & Shindig/Brunch deal. Well worth the money. Can’t wait for the 2026 event.
- jillianh839 (10/5): Lovely hotel , return for sure - Second stay here. Bedrooms are great size , comfortable, warm and spotlessly clean. Food in restaurant was really good , staff are so welcoming and cant do enough for you. Receptionist was so lovely and went above and beyond to accommodate our needs. Will return for sure
- papryde (6/5): Noisy room - My Husband and I were meeting friends locally for a meal, and decided to stay here for the night. The woman on reception was very pleasant and friendly. Our room was not far from reception, just along from the pool and spa. Room was clean and the bed was comfortable enough. After our night out we returned to hotel and went to bed. My husband always puts his EarPods in and listens to audio books when going to sleep, so he was settled pretty quickly, however, when I tried to sleep I noticed a very loud humming machine like noice, at first I thought my husband had left the light on in our bathroom and it was the extractor fan, but it was not that. After about 10 minutes of this noise it seemed to get quieter, only to get older again 20 seconds later. I tried to find out where noise was coming from and it appeared to be from next door. I walked along to reception and asked the male night duty receptionist what the noise was. At first he told me it was the air conditioning, but I asked why that would be on in December, he then said it was the extractor fan from the gym, telling me it couldn’t be turned off 🤷♀️. I asked for earplugs, and was told they had none. I barely slept. The noise was constant all night, and, unlike a white noise, that could lull you to sleep, it was loud, then quiet, loud then quiet, all night long. When checking out, the receptionist did not ask how we had enjoyed our stay, and I did not say anything. So, a word to the wise for anyone checking in here, do not stay in room 100, as I think you are right next to a machine room.
- L9860IGbrianc (10/5): Another lovely stay. - We have just spent two wonderful nights in Woodlands. This was our fifth stay, over several years, The room was spacious, spotlessly clean, and well maintained. No trace of the dreaded black mould in the ensuite bathroom. We particularly enjoy the pool which is also well maintained and has lovely, clean, changing rooms. Every member of staff we spoke to was helpful, pleasant, and well turned-out. Infact, we recognised many of them which suggests that they enjoy working there and it shows. The hotel is ideal for enjoying Broughty Ferry town, with so many lovely independent shops and selection of good restaurants. We always look forward to returning for another stay at Woodlands
- FiferWdg (8/5): Weekend surprise visit Hot food cold lounge - First visit here my wife and i,reception saff very friendly .Our room on the first floor very spacious and cosy Large BED ,tea coffee etc but no complmentary water.Evening meal was outstanding everything that came out of kitchen was PIPING HOT breakfast buffet good with all eggs etc cooked to order.Down side bar area far to cold we seen other guests heading back to rooms for jackets or jerseys .Come on best W turn up the heating,so we can enjoy your bar, lounge area (COMPLIMENTS TO CHEF)
- arlenec705 (10/5): Lovely time spent in Broughty Ferry - 2 nights booked in this lovely hotel, enjoyed dinner, bed and breakfast there. Lovely room, helpful staff and great facilities.
- W2150QYelizabethm (10/5): November deal - November mid week deal- great value. Excellent food. Clean and spacious room. Lovely spa facilities. All staff friendly and helpful. Would happily return.
- C6430PWlouiseh (10/5): A perfect place to relax after a full day's conference. Delicious generous breakfast to set you up next day. - Beautiful, clean, smartly decorated room and bathroom (with shower) in an elegant hotel in quiet woodland surroundings. Convenient for the bus service into Dundee and walking distance to Broughty Ferry. Room and delicious food affordable, with single room a bonus as a solo traveller. Service was prompt and friendly. I didn't have time to try the spa, but it is popular with locals. The room, breakfast, and dining room were highlights.
- JohnandTricia (10/5): Relaxed, friendly hotel - Returned to Woodlands for first time in a while and again an enjoyable stay. Our standard double was comfortable, all staff we encountered were friendly and helpful, dinner menu did not look exciting but the food was very well prepared, tasty and reasonably priced. Breakfast was also good. We used the leisure facilities which is a small extra charge but worth it. We'll happily return.
- Keith (8/5): - Hotel is sitting a nice quiet residential area. Staff were friendly. You had to book a time slot for breakfast which we have never experienced anywhere before.
- I2943ZBstevem (10/5): Lovely 2 night stay in Wyldes Suite - Spent a couple of nights here with our 2 year old grandson who thoroughly enjoyed his time in the swimming pool. We had a lovely big room and food was excellent too but the best asset this hotel has is it's staff who couldn't do enough for you Very professional 👌 Would definitely return here
- Paul (4/5): Run Barry Budden break - Room was third floor too small with low bathroom roof , fixtures and furnishings old appears a little dated , spa was in poor condition , jucuzi out of use and changing area poor . Staff were fine .
- Pam (10/5): Geat hotel - Clean room ,friendly staff, fantastic breakfast pool and spa really nice
- Paul S (10/5): - Very nice hotel,upgraded to a superior room,recently refurbished and very spacious and clean,very quiet,fantastic staff no waiting at reception,dining room very good,meal excellent,my only concern it’s up a steep hill and I don’t drive,beautiful views
- Jill (10/5): - Hotel was great. Staff so friendly. Worth paying for the leisure as it is great.
- 691lillieg (6/5): Event was fabulous, Cleaning clearly hasn’t been done to standards. - Was here for a wedding and it was lovely staff are so kind BUT the cleanliness of the hotel room was quite shocking. Towels were stained and had hair in them once unfolded. Bed sheets had marks on them and more hair was found under bed sheet.
- Euan (4/5): - Disappointing
- Q5606LTpatriciak (10/5): Woodlands hotel review - We stayed at woodlands hotel for two nights 1 night dinner and 2 bed and breakfast,I must say what a fantastic hotel ,the rooms are just brilliant so clean,head up to housekeeping,the dinner on its night was faultlessl and breakfast was buffet but everything you could ask for in a breakfast,the staff were so pleasant and very helpful would highly recommend this hotel We will definitely be back
- GolfingladyScotland (10/5): Lovely stay from beginning to end. - Lovely hotel. Friendly efficient staff. Nice rooms. Really nice breakfast. Great leisure facilities - nice pool, spa, steam room & sauna. Well equipped gym. Had such a nice stay - can’t wait to return! Lovely atmosphere- highly recommend!
- CMac0289 (10/5): Great weekend away - Lovely hotel with excellent service from all staff. Reception very helpful. Nice rooms very spacious and food great. Stayed 4 times now and will be back would highly recommend.
- B9694MOanitac (2/5): Nice hotel, very unwelcoming female reception staff - The two female members of staff on reception leave a lot to be desired, very unwelcoming, considering they are the initial impression that guests have of the hotel. A more warm and welcoming reception would greatly enhance guests experience. The hotel was clean and tastefully decorated, shame the initial experience was hugely disappointing
- lfog37 (10/5): Fantastic hotel - This is always a beautiful hotel, friendly and welcoming. It is a calming environment to be in. The staff are fantastic, and made "friends" with our 19 month old grandson. He was captivated by them, their smiles and little games (like peek-a-boo) at meal times.
- Rashida Murtuza (10/5): Excellent - Very well maintained property . The leisure facilities were nice and children enjoyed the pool services. It’s not free you have to pay to use. Room type we booked was very spacious for a family of 5. Location is good to explore the highlands from Dundee town itself is very pretty We enjoyed our stay
- RUTH (8/5): - The overall stay was very comfortable and the hallways had unique wood work that gave a feeling of home.
- Claire (10/5): - Nice
- matchplayers (10/5): Fantastic value, food was superb & included in our price. Stayed 3 nights. Golf trip with 7 others. Enjoyed using the pool to r - food was superb & included in our price. Stayed 3 nights. Golf trip with 7 others. Enjoyed using the pool to refresh in morning.
- Pathfinder41433 (2/5): Dundee or Not to beeeee - Which Hotel do you go to in the World where as a Guest you have to pay to use the Spa. On top of that, the Spa was something from the 80's and so basic. You had to wait for the light to go off before entering the Hot Tub. Really......We are in 2025 not Faulty Towers The I went for dinner one evening to the restaurant. Not one table occupied in the dining area. Table for 1 i asked. Nothing for an hour!! Really, but there is nobody here. Sorry but have some tables soon to be arriving. 55 minutes later i walked in, ordered before i sat down, was served and finished and back in my room within 35 minutes. What an experience for a Hotel Was convenient in terms of location for my visit but there are significantly better, within a very short drive
- gypoenid (8/5): A wonderful holiday. - I stayed at this hotel as part of a tour group and really enjoyed my short stay here. All the staff were lovely, welcoming and approachable. My room was nice and airy and I had everything that I needed included in there. The shower worked and was easy to use, and there was plenty of storage space in the room! The bed was comfortable, and the hotel was quiet so had a good night's sleep. I stayed on a half board basis, however I can't comment on the breakfast as I don't eat breakfast, so only had orange juice, which was lovely. I didn't like any of the choices that were offered for evening meals, so just had salads every night, which I have to say were absolutely delicious! I had a ham salad, or a chicken salad and the portions were ample! Because I didn't have a starter or a dessert, I asked for a bread roll which they kindly provided for me, and that was good too!
- Grace (8/5): Woodlands Broughty Ferry - Our room was up 2 flights stairs, no lift, not good, not explained there was no lift. Both have walking difficulties. No offer of assistance with luggage. All staff were polite, helpful and friendly. Food average. Parking good. Nice town to visit; Broughty Ferry. Overall happy stay.
- Helen (10/5): Overnight - I was traveling solo stopped overnight on way home from seeing friends. I had dinner in restraunt food was lovely staff very helpful and made me feel comfortable
- L4256WYmarym (10/5): Friendly hotel with pool - Another visit to this hotel for our family. You can walk down to the beach at Barnhill all the way into Broughty Ferry stopping off at the coffee shops for refreshments or lunch. Friendly staff great food and the staff will always help with any queries. It has a lovely pool although you have to pay to use it. We will be back.
- Andymm265 (8/5): - Room was large and well appointed with spacious bathroom. Breakfast was self serve buffet style with choice of cooked breakfast or continental.Food was delicious. Only downside side was room was extremely hot and humid possibly as it was above the swimming pool but it was during a heat wave.
- BillTessa (10/5): - This was our ninth visit to the Woodlands hotel in Broughty Ferry and it will not be my last. The service was exceptional. The room was fabulous with everything we required. Comfortable bed. Clean and tidy. Breakfast was plentiful. Swimming pool was fabulous and used daily. Special thanks to Julie (Reception Mgr), Mel (reception), Craig (dining and maintenance) and Mathew (Fitness) for their service and adding to our holiday.
- Robert (6/5): - Property was clean and tidy. Staff were very helpful. Check in was swift and well organised. Only issue was the temperature. With the warm weather the room was sweltering and there was no way to cool it down. Even with the windows open as far as possible and the portable fan fully on the room was unbearably hot. With a young child this was not ideal.
- 347joannf (10/5): Lovely hotel lovely setting - The breakfast was both continental pastries muffins and cooked breakfast everything was fresh fruit lovely ordered and item made fresh omelette delicious
- 163bennym (4/5): Disappointingly Poor! - Room basic with big crack in ensuite basin. Breakfast very disappointing: everything self-service including tea and coffee. By the time you've poured your tea and returned to "Library" (where seated about 50 yards away) past other breakfasters with boiling water(?), chosen your "hot" buffet and returned to table your breakfast is cold. Indeed, other than scrambled eggs, the warmth of other items was far from hot. Bar charges for some items ridiculously high eg. 20cl of Prosecco( yes, 20cl not 75cl) is £13.??? Charges for pool use in operation despite being resident. BW points not given as accommodation not booked directly but through third party. On the plus side: some staff were exceptional. Steven in restaurant where the fare was excellent and Julia on reception.
- Zander (10/5): - Friendly staff
- Kathleen (10/5): - Excellent budget hotel stay. Would highly recommend.
- Sharon (6/5): - Room was clean and staff was friendly. Disappointed they charge each guest $7 pounds ti use pool. About $16 Canadian! Also the sell memberships to local residents to use facilities. Guest compete with locals to enjoy the swimming pool hot tub and saunas. Not pleased
- Craig (10/5): - The Woodlands is lovely. It's not a perfect hotel, some of the rooms need a spruce up and ours was directly above the kitchen so our bathroom smelled of cooking for much of the time, but it's a charming place with lots of character and lovely staff.
- alessiamB1887KW (6/5): One night stay at the Best Western Woodlands Hotel - Excellent location. The hotel staff are very attentive and they are definitely an asset to this established. A particular mention and thumbs up to the reception staff, assistant manager and leisure/ spa attendant. The lady running the spa was very attentive and ensured the facility run smoothly and cleaned regularly. There are a couple aspects of our stay which brought down our overall rating. Our room n.217 was extremely hot and temperature could not be lowered even with windows open and fan on. A number of disruptive customers in the spa spoilt our enjoymentof the facilities: one person was singing loudly and the other was shouting across the pool to other customers. Not exactly an oasis of relaxation and there was no consideration for the other customers. It looks a number of customers were taking too many liberties for our likings and this impacted our enjoyment of the spa facilities. Our car was scratched in the parking lot by inconsiderate parking, very odd as the parking facilities were only half full. We would like to return and use this establishment again as it has a huge potential and ideal location. Only some tweaks required
- wendylennon1 (10/5): Amazing hotel - We have had another fantastic couple of days at this beautiful hotel. The reception are amazing and also the staff in the restaurant, very friendly and attend to anything you ask. Rooms are very big , beds are so comfortable and the shower is very powerful, everything ticks the box in this hotel hence why we return. Highly recommend Thanks again for another great stay x
- taplin1 (10/5): Nice location and hotel with good meals and friendly staff. - Had a very nice stay in a clean friendly hotel. Staff were most helpfull espiecially with cases etc as the day before i had run the Edinburgh Marathon. Breakfast was of good quality and plentifull. The in house gym and pool with a sauna and jacuzzi were super. I would highly recommend this hotel.
- Samuel & Bonita (10/5): - We had a very pleasant time there!
- Gavin (8/5): - Amazing hotel.
- Themissingcase (10/5): Excellent hotel in lovely well kept surroundings. Service is really friendly and quality of food was superb. - On arrival, was impressed by the well maintained grounds. Receptionist was friendly and we were made to feel really welcome. Room was a great size, very clean, although we had an issue with the cold tap in the bath, it was swiftly fixed. The bar service was great, prices a bit on the expensive side but we had a White Zinfandel Rose which we enjoyed. We had dinner which was delicious and the portions were excellent. It was the best chicken I have had in a long time and the steak pie my wife had I’d easily recommend as well. Breakfast selection was extensive and we looked forward to it each day. I would have preferred a later breakfast 10-10:30 but understand that you need to prep for lunch/afternoon teas. We did not use the leisure facilities, this time. For your awareness I believe guests need to pay extra for this. We had a great stay and are already planning to come back here.
- nicktM8853PZ (10/5): Amazing staff, a great hotel and amazing value - This hotel is comfortable, the staff are all amazing and I love the leisure facilities. Whenever I am in the Dundee area I always try to book in here. I have had breakfast, dinner, lunch and drinks here during my stays and I have enjoyed them all.
- Judyinthesky78 (8/5): Great stay - Lovely staff and a relaxed atmosphere, despite a 6am fire alarm this stay, made our stay more exciting. The lovely lady in charge of the leisure facilities was super friendly and the locals were so warm and welcoming. Great stay overall. Will definitely be back.
- Dawn (10/5): - Lovely property. Beautiful restaurant and breakfast.
- Murray (6/5): - Location was ideal for my purposes and surroundings are very pleasant. As a lone traveller I chose a small double room but this was at second floor level and had sloping ceilings which was inconvenient for a person of my height. Electric shower was not great, difficult to control temperature. Staff pleasant but could do with a bit more "zip"
- Nathan (10/5): Great stay - Very helpful and friendly staff. They also dealt with our bicycles no bother. Very comfortable room
- Bayjb (8/5): Weekend getaway with a historic home but hot room - I stayed 3 nights at the BW Dundee hotel while visiting St. Andrews. Overall, I had a good experience, but I would not stay in the same room. The hotel is a historic home that has modern renovations and rooms added to it. It's a nice mix of old Scottish charm and new amenities. My room was on the third floor of the old historic home. No lift so I had to do stairs (which you are warned about if you book it). That was all fine. My room was big enough for me and plenty of space to spread out. Yes, walls are very thin and you can hear almost everything next door. The doors also stick and slam too so, it can be quite loud. My issue is that my room was easily 28-30 degrees every day almost all day, even night. That was without the radiator on. The room get full sun (provided you have sun in Scotland), most of the day and the room just COOKS. The room does have an AC unit but it doesn't work well, so it was a combo of that and the cool air outside to help turn the temp down. The staff was willing to move me for the last night but to pack up everything, unpack it and then repack again the next day, didn't make sense. The relief helped make that last night more tolerable. Staff was always super friendly to me and it was really fun to see how the community gathers at the hotel for coffee and weddings. Wifi was overall very good and there was ample parking in the lot. I would recommend this place and stay again, but not in the same type of room.
- W9584AAgeorget (2/5): Service with smile. Hotel going downhill!! - Booked a single room. Booked 3 business people in for a meal. Meal was great. Come to pay the bill. Cant split the bill between 3 businesses. I cant believe they refused. Room 120 was like sleeping above a knackered AC unit for 7 hours. Between 12am and 7pm. Refused breakfast in the restaurant. Was at that point disgusted with Best Western Hotels. Never will i stay here again
- 13nickiw (10/5): Fantastic long weekend 👌 - Amazing service from start to finish. Fantastic buffet breakfast with lots of variety. All the staff are amazing and accommodating. We used the gym, sauna, steam room & pool, all in a clean and tidy state, very impressed with what is available to use. Room was spacious with everything that we needed, biscuits included 🤗 Shower was super powerful, and the beds super comfy. We’ll most certainly be back again! Thank you to all the team for a fantastic stay 🫶
- R728ILanitae (10/5): Great stay - Had an amazing stay. The staff are really friendly and can’t do enough for you. The sauna, Jacuzzi and gym helped finish off the holiday. Walking distance to the beach and town centre. Thank you for making my trip welcoming and relaxing . Will be back soon xx
- caroldS7062YA (10/5): Very Enjoyable Stay - We have just returned from an excellent stay at the Woodlands. All the staff were very friendly and helpful. One of our group was in a wheelchair and the hotel was very accessible. We had breakfast and dinner in the restaurant and both were lovely. Would highly recommend.
- John (4/5): - Had to climb the tower of doom to get to a cold drafty room, heater was barely working and the windows were constantly rattling in the wind.
- Verified traveler (2/5): Compressor from hell - Room 120. Was ontop of a broken compress was like a hammer for 7 hours. Between 12 midnight and checkout.
- peterwT6971IR (10/5): Short break to Woodlands - First class friendly helpful staff.Food was plentiful and well prepared .Room was bright and well presented. All in all a very good quality hotel. We will definitely be back. Hotel is nicely situated for access to the city and also costal routes and golf courses
- alisonbB3641XE (10/5): Lovely hotel in a quiet location - We upgraded to superior King and was not disappointed. Large room with a very comfortable bed. The bathroom had a bath as well as a shower and was a large room too. The temperature in both rooms was very comfortable. The food for breakfast and dinner was excellent. We had a 2 night stay with breakfast and dinner on 1st night. The staff were friendly and well presented. A nice calm atmosphere in the dining room. The hotel is set in nice grounds and in a quiet location. A 10 minute walk takes you down to the main street.
- Anna (10/5): - Beautifully situated hotel. Attentive staff
- AngieM64 (10/5): Excellent Hotel - We picked room 109 & it has been completely renovated ti a very high standard. Thick carpet & new curtains. The shower room is perfect too. The staff are all very friendly & nothing is too much trouble for them. Food was great as well. We will be returning again. Thoroughly recommend the Woodlands
- Jim1462 (10/5): Fantastic hotel - Reception,Warm friendly welcome Rooms,Spotless,supplied with everything you could need. Leisure centre,great place to wind down. Bar,Nice place to enjoy a pre and after dinner drink. Restaurant,Fantastic menu,spoilt for choice,food was delicious. Staff,It would be unfair to single out any one,they all work very very hard to ensure that you have a great stay.Everyone is polite and pleasant.A credit to the Woodlands Hotel.Keep up the good work.
- Philip A T (8/5): Pleasant - Spacious and cozy room! Nearby takeaway, grocery, and park. There was just a slight leak in the room's ceiling but it was a very minor issue!
- CattaniEsam (10/5): Another excellent stay. - Eventually, Another excellent stay at the Woodlands. Arrived at 14,45pm to check-in at 15.00pm to find the main entrance tapped off as work on the doors was being carried out and was told that the hotel would not be opening until 16.00pm and I should have received an email explaining the situation, unfortunately like quite a few people we did not receive any email but one the entrance and hotel opened I could not fault it. The room was spotlessly clean and the bed was very comfortable.
- Quest35006894125 (10/5): Really recommend - Lovely, accommodating staff. They took care of me and my mum. The food was really good - breakfast and supper. Well made. Room was warm, despite the -2 temperatures. Beds were very, very comfortable. Could access apps on the TV so curled up warm in bed with a wine from the bar and a film to see out the night.
- Vivienne (10/5): - Clean, quiet, lovely room
- Bernard (8/5): Is ok - The updated rooms are really nice. The older ones need updating. You get charge extra to use the leisure suite which I don’t agree with. Breakfast is ok. If it’s not buffet you get 1 of each item which I feel it makes it not worth the £12.50.
- nicktM8853PZ (10/5): Week long business trip - The staff were all amazing, friendly and helpful. The facilities were all superb. I highly recommend this hotel. The bar and restaurant service was great. The reception team were great. The room service was great. The pool and spa was great.
- ronw236 (10/5): Great Experience - Thought we’d try Hotel for 2 nights in late November. It didn’t disappoint. From arrival to departure, everything was good. All staff were pleasant and helpful, the room we had was warm, clean and spacious. Dining room experience was faultless, with both service and food quality. We used the leisure facilities and really enjoyed. The Hotels location, just off the main road in between Broughty Ferry and Monifieth, was perfect for us, because a small walk down to the main road enabled us to bus it both ways with ease. Special mention for Nikki on reception and the lady in the Dining room, whose name I don’t know, for friendliness, professionalism and attention to detail. These are three factors necessary for an enjoyable break anywhere. Will we return? Can’t wait. Thanks.
- Robert (8/5): - Quite and with leisure facilities.
- Simon (10/5): - Quiet, comfortable and with great service and great food. Perfect.
- Lesley (10/5): - Hotel and Staff were first class
- Alexander (6/5): - The charge for the pool was £7.50 per person per day which I think is too high especially since there was no sauna or steam room available.
- Brian (8/5): - We thoroughly enjoyed our stay, just a minor hiccup on arrival, waste bin had not been emptied, bed had been sat or rumbled on it a bit & tea tray not stocked up. Dining room staff friendly & attentive at all meals, will stay again
- Robert (8/5): - It was a quiet location however the late night staff woke me up with their enthusiastic chatter during their smoke break in the middle of the night. Otherwise good experience.
- Verified traveler (4/5): This Hotel is very disappointing for the area! - The receptionist had no customer service skills, was miserable, unfriendly and seemed annoyed when I asked her a few questions about size of room and if there was a lift to the top floor. I had to drag a heavy case up three flights of stairs as an older woman with no offer of help from staff. On reaching the start of the second flight, one of the housemaids saw me struggling so picked up case and carried it all the way up to my room luckily. The room was very small with a double bed. It was noisy with no double glazing windows that were hard to push up or down. The hotel needs refurbished and not up to a high standard for the prices they charge for the rooms. Definitely over priced and not good for this type of area in Broughty Ferry, Dundee. I never want to stay in this hotel ever again. Most of the staff are unprofessional and do not go the extra mile for their customers! I will never go back there again in the future. Dreadful experience overall.
- William (10/5): - A comfortable, friendly hotel with excellent facilities and reasonably priced food and beverages. We love it.
- Allen (8/5): - Pleasant staff
- Verified traveler (6/5): - Bang average hotel. Just what you'd expect from a best western they're stuck in the 80s. Bar had good draught options. Gym and swim looked good but you have to pay for it. 15-20 minute walk to the beach which is nice. Eat at a lovely tapas place round that area.
- Chloe (10/5): - The only downfall about this hotel is when there is a wedding reception on and at 10/11 at night everyone is hanging out the front of the hotel being very loud but other than that really nice place to stay pool and spa facilities are amazing and the staff are very friendly
- Scott (2/5): - Terrible reception manager and maintenance lazy to say the least. Beds never made/towels full of holes and thin, everything shabby. Shower covered in black mould and smelly. Do yourself a favour and book elsewhere
- Jeffrey (10/5): - Great Staff, restaurant and pub. Had I known earlier how nice, I would've booked a longer stay. Possibly the world's best Best Western. Wonderful.
- Antony (10/5): - Nice hotel in woodland setting nice staff nice food
- Dominic (10/5): - Great hotel. Nice walk DOWN to Broughty Ferry. Little tougher coming back UP
- Christina (10/5): Adjoining door. - With having a adjoining door i could hear everything from next door, taking singing belching. Fortunately they did not stay the reat of my stay so i could sleep a lot better. Although the hotel was lovely, amd i had a great stay.
- feroz (6/5): - GOOD FOR A 1 NIGHT
- RONNIE (6/5): - Room was unbearablly hot, no heating was on and there is only an old fan in the room to try keep it cool..Think I was above the spa area and this could be the cause of the relentless heat...There is a fairly awkward arrangement between the bar and restaurant for food and the tv in the bar is rather small and poorly placed. There is a decent selection of largers and nice outdoor sitting area, rooms were clean and serived daily...The tv in the room is of a good size and larger than the one in the lounge bar..
- Ellis (4/5): Not worth the money. - Room was out of date and dusty. Terrible view from the the tiny window. Found it difficult to fall asleep due to music from an event the hotel was hosting.
- Verified traveler (6/5): - Weekend of June 1st. Stayed in room 221 first floor. You could feel the heat as you got out elevator only one floor up. The room was too hot to be comfortable in. Fan in room sitting on dressing table should have been hint however was extremely noisy so useless during night. Mentioned heat to receptionist who pretended that this had never been mentioned before so why a fan in room. Noticed air conditioning on ground floor. Dissapointing that you choose a hotel with a pool but have to pay extra to use it. Declined offer to pay this when checking in as weather was good therefore no requirement to use it. Shower over bath in bathroom. Bath very narrow for standing in. No complaints with food. Staff helpful. Pick or ask for ground floor room if staying in summer.
- Margaret (6/5): - No lift 3floor bed room not suit for over 65 aged :-(
- Kevin (10/5): - Spacious rooms, great staff, high quality food, great for all ages. Leisure facilities were amazing. Would stay again.
- Gavin (10/5): - Excellent hotel. Helpful staff.
- Ruth (10/5): - Great staff.
- Lorraine (10/5): - The place is so lovely and welcoming, staff are attentive and so friendly. The choice of food was excellent and what we ordered was delicious . The only thing that let it down a bit was the room wasn’t as clean as it could have been and the next day clean wasn’t done properly. We spoke to manager and she sorted it straight away. Will definitely stay again . Beautiful four poster bed was nice suprise. We joined the Best Western membership that lets you know about offers etc . All in all thoroughly enjoyed our 2 night stay.
- Steve (10/5): Pleasant and respectful stay - Attended hotel where our friends funeral wake was taken place reason for the stay. The staff very pleasant and helpful. The restaurant food was delicious and food came very quickly and there was no rush to remove us when restaurant was closed.
- George (10/5): - Was perfect. Nice room and lovely bathroom with lovely hot shower.
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