Hotel Elitsa

Location: Albena, Kranevo, 9620, Kranevo, BG

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Long-term parking (surcharge)
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Wheelchair accessible
• Outdoor pool - seasonal
• Elevator
• Safe-deposit box at front desk
• Pool umbrellas
• Tours/ticket assistance
• Snack bar/deli
• Playground on site
• Racquetball/squash on site
• Scuba diving on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Long-term parking (surcharge)
• Horse riding nearby

Rooms Available

• Double Room, Park View

  1 Double Bed

  194-sq-foot room, balcony with sea views

  
  

  Internet - Free WiFi

  Entertainment - Plasma TV with digital channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room, Sea View

  1 Twin Bed

  194-sq-foot room, balcony with sea views

  
  

  Internet - Free WiFi

  Entertainment - Plasma TV with digital channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• Nedelcu (10/5): - Locația la malul mării,plaja curata,personalul foarte drăguț,calitate preț excepțional!
• Marinov (10/5): -
• Йордaн (7/5): -
• Guest (9/5): -
• Tsvetomira (5/5): Плаж - Предимството е, на плажа. Почти всички напитки са в картонени чаши. Вечер ни разсаваха картонени чинии.
• Tsvetelina (5/5): -
• Gabriel (7/5): - Așezarea fata de plaje Curățenia s-AU schimbat lenjeriile în a șaptea zi ca nu plecam8
• rom (7/5): -
• Mariana (3/5): - Faptul ca e situat pe plaja În afara de camera care a fost ok nu mi-a plăcut nimic.mancarea aceeași zilnic ,nediversificata si în afara faptului ca nici nu prea era atrăgătoare ca aspect o mai găseai și rece. La orice pranz găseai cartofi cu carne de pui .salatele cred ca stăteau acolo cu zilele pana se terminau .fructele cam trecute . Carnea pe grătar se împărțea aproape cruda (nu am inteles de ce nu se făcea bine apoi data spre servire) Prețul cam mare pt prestația avuta Nu recomand
• Guest (10/5): Excelent - Am fost surprins de schimbările făcute în meniul zilei F B Persoanele de la recepție pot fi mai amabile
• Andreea (8/5): - Apropierea de mare și mesele au fost în regula comparativ raportul calitate-pret Personalul de la recepție nu este calificat
• Vasil (4/5): СОЦ Модернизъм в станцията - Локацията е добра, хем си отделен в по - тихата част на комплекса, хем на 10 мин. пеша от центъра В стаята не беше добре изчистено. Цялостно базата физически е остаряла и неподдържана. Храната в ресторанта категорично не е нещо особено, на част от храната й личи, че не се подновява всеки ден, а се слага от предишния. Като цяло събирането на мръсните прибори и чинии от масите става изключително шумно докато биват хвърляни от служителите. Храната се събираше около 10-15 мин. преди крайния час. Бара на басейна не работеше. Общите тоалетни до ресторанта са в покъртителен вид.
• Remi (4/5): Zero - Salle de bain complètement moisie, lit très inconfortable, accueil très médiocre.
• Hristova (10/5): - Lovely🌟🌟🌟 hotel! Top location!Super friendly staff! We had the best 10 days. I would definitely choose Elitsa again for our family holiday next time! 👌
• Румен (8/5): -
• Ninov (8/5): -
• Ivan (5/5): Passable - Location Noting
• Daniel (1/5): Bad - Extremely dirty room and especially bathroom: there was urine on the toilet seat and unflushed toilet when we got there. I cannot emphasise the gravity of the lack of hygiene that we saw in this hotel.
• Vasile (1/5): Bad - Nothing The hotel is nothing as advertised
• Tanev (8/5): Very good -
• Malan (7/5): Could have been better - Hotel lication right on the beach was perfect, the sand was soft and rather clean and so was the sea water. The pool was clean and if they were too cut some vegetation, it would actually look like an infinity pool.i took great pictures there. All the bars were working and the bartenders were nice and smiling. Anyone can find something they like eating from the restaurant, even though it is not very wide choice wise. The guy from the pancakes was really nice and smiling and so was one older gentleman who was cleaning the tables who looked and acted very profesional. It was nice that they included 2 sun beds and 1 umbrela în the price, because otherwise you would have to pay like 21 leva. They also had airbag conditioning which was good. Also the parking was less than 50m away from the Hotel entrance and it was in the shade. The room cleaning services were awful. They only took out the room trash 2 times during our 6 days vacation. They did not swip the floors at all they did not change the bed sheets or towels at all and they didnt bring any toilet paper except 1 time. There were no ash trays any where not on the balcony or the restaurant (terace) There were some spiders în the room and the furniture was old and not taken care of. There was no refrigerator in the room which was horible considering the heat outside and the room door locks looked very easy to bust and break in. I know the Hotel is an old one and no one invested anymore but they wouldnt need super luxury for it to be cleaned more often. The staff from the reception did not explain în full all the facilities and we had to figure out some things ourselves. There were no matresses on the sun beds. În our last day we saw a list of things în the elevator saying stuff like : you cant bring the room towels at the beach, you cant "save" sun beds with towels, you can pay for sun beds matresses at the reception.. etc...but no one had one so it was not easy to figure unless the receptionists told you.
• Svilen (5/5): Passable -
• Bill (10/5): Exceptional -
• Emily (3/5): Poor - The hotel is in a great location not far from the centre and on the beach front. The room we had overlooked the sea and the swimming pool which was great, all the staff at the hotel were friendly and everywhere was clean, the cleaners were lovely and came in and cleaned our room everyday. The hotel decor is old and shabby, furniture, fixture and fittings are broken, needs a hell of a good paint, complete refurb needs to be done and our bathroom we were not impressed with at all, the tiles were cracked, even though it was clean it was all just so old it looked dirty and stained, our shower head was broken at the wall so we could not shower properly, we had to hold the shower head. We went all inclusive and the food is not bad but not great either, could be a lot better especially when it comes to dessert. The pool also needs a good clean up, some tiles replacing, getting rid off grass from inbetween the paving round the pool just general maintenance really, can be made a lot better than what it is. This hotel could be one of the best in Albena simply due to the location, parking infront of the hotel and great staff they just need to refurbish, refurbish refurbish!! I'm sorry but for the price I would not recommend, you can get a better hotel just down the road for the same price. I would love to come back to this hotel if it has a facelift and will keep my eye on it for the future should it get improved, come on Elitza, invest in a proper make over for this hotel please.
• George (10/5): Exceptional -
• Verified traveler (10/5): - Everythibg was perfect , the housekeepers clean our room daily, a lot of food in every meal , the location is perfect (directly on the beach ) , the pool was clean and perfect , the Area very quit and silent . The only thing that is not ok is the fact that they worked on mentanace of a room NexT to our room 2 days between 13-16 o clock wich I was unable to sleep , but I stayed at the pool ☺️ The staff amazing.
• bertrand (6/5): Merite un bon rafraichissement - Fenetre cassee non reparee . Parking payant . Salle de bain humide sentant lurine . Personnel peu aimable
• Kirill (6/5): Rooms offered not much comfort. - I would have preferred to have a cleaner room when I moved in. Also the room was not really accommodating partly because of the way the furniture was placed. Phones were not working and were not fixed even after many requests to fix them. The internet connection was awfully slow and not encrypted, you could not get the signal in your room either. The only way you could use it was by sitting in the foyer. However, many people used internet at the same time which made the internet traffic even slower. I had to go downstairs very late in the night to get some better speed. One also had to wait for elevators for a long time - it was not convenient. On the other hand, the staff was friendly, the food and drinks were good, the beach was close, the prices were not steep. I guess you get the value for money. I would still recommend another hotel even for a higher price.
• Verified traveler (10/5): - Lovely stay in Albena resort in Bulgaria. Very present holiday, lots of thinks to do wont get bored, perfect sand.
• Silviya (4/5): Ok hotel on the beach - The hotel is right on the beach. However, it feels cheap, the building is extremely old, the rooms need refurbishment, the reataurant does not have basics like enough forks and knives, the all inclusive is vast in choice but very poor quality of the food and the alcohol. Overall, the price is too high for what they offer as facilities, food, drinks and comfort. I would not recommend this hotel to a friend.

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