Momentus Hotel Alexandra
Location: 323 Alexandra Road, Singapore, sg
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Experience luxury with our outdoor swimming pool, fitness centre, and onsite restaurant and bar.
Comfortable Accommodation
Relax in our air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and free WiFi.
Convenient Location
Explore nearby attractions like Holland Village and VivoCity while staying just 20 km from Seletar Airport.
For an unforgettable stay in Singapore, book your stay at Momentus Hotel Alexandra today!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Infinity pool
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Executive Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as pool views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Momentum Club Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Queen Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Twin Room
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Queen Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Twin Room
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Premier Queen Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- annie (9/5): Excellent séjour au Momentus. Acces différents bus à procimite - La chambre confortable et climatisée. Petit déjeuner copieux en buffet. Et piscine très agréable Le coffre fort ne fonctionnait pas correctement et après l avoir signalé 3 fois on a abandonné…
- Yaaseen (9/5): Comfortable stay in Singapore - Very comfortable, Friendly staff No halaal breakfast.
- Michal (7/5): -
- Tatjana (10/5): Ich würde gern wiederkommen. - Ich wurde abends herzlich empfangen und sofort mit meinen Koffern geholfen. Die Lage des Hotels ist fantastisch – direkt gegenüber befindet sich ein Ort mit zahlreichen kleinen Essbuden, die eine große Auswahl an interessanten Speisen bieten. Auch neben dem Hotel gibt es einige Bars und Restaurants. Die Aussicht aus dem Schwimmbad ist atemberaubend, und ich würde gerne länger im Hotel bleiben.
- Wai Yen (8/5): ok good hotel - friendly staffs and very helpful. also all clean and comfortable phone didn’t work, asked to scan qr to contact housekeeping but didn’t work as well
- YANGMING (10/5): -
- diaconu (10/5): -
- Arianne (10/5): Relaxing with beautiful pool views! - Loved the pool! Cool view of the interlocked apartments architectural site. Friendly and attentive staff. Lots of restaurants on first floor too.
- Vera (7/5): -
- Minh (9/5): -
- Moshe (6/5): Was Ok. Too expensive for a small room with not much view no breakfast. Not a great value for money. - Was clean Too expensive.
small room
Not a great area to walk around
- Khin Hnin (8/5): -
- TOKUAKI (2/5): very unpleasant - Good breakfast and location was good for our visiting customers. We have reserved "Superior Queen room", however, the hotel gave the room to other guests and the hotel staff offered us a lower-grade room on the pretext that we would be on the same floor.
I can't stand this kind of behavior where they don't care if they don't get caught, and I have no intention of using this hotel again.
- Nailya (9/5): -
- Mohd Shukri (9/5): A superb hotel - Add more varieties of halal food The auto off air-conditioning if no movement
- Michelle (9/5): Beautiful just a tad far. - I stayed for one night during a quick stopover in Singapore. The rooms were beautiful and the rooftop pool was gorgeous -- the bar tender there was super sweet as well. Truly worth the cost and I would 100% stay there again. The only thing is this location was a bit out of the way from the main attractions.
- Faye (8/5): Great price, location, service and pool - Clean, great spacious pool, nice seafood buffet Rooms are small. Breakfast buffet was limited
- SuperDavid7 (8/5): Good hotel but very greedy. - A comfortable and convenient hotel. Lots of food nearby. Great staff, especially Qiao Yan at back of house, excellent! The condition of the hotel is holding up well since new.
Laundry service is SIGNIFICANTLY over priced. Disgusting.
- NorthStar25299838056 (10/5): Excellent Service and Atmosphere at a Prime Location - The location is great. The atmosphere is very good. Amazing service from Mr. Ivan and his colleagues on the top floor. The room is very clean and well-maintained.
- sugitomo (8/5): -
- Navigate19825287871 (10/5): Clean, luxurious, excellent value - We spent 4 nights in the club suites and it was relaxing, easy and staff were incredible. Shout out to Simie who served us in the club on our first morning - she was friendly, helpful and kind. Thank you Momentus Hotel!
- Vacation26974149671 (10/5): Nice hotel ❤️ - Locations Good across the Thai restaurant in Anchor point so nice hotel so nice , nice bed also staff so good Mr Michael room cleaning always clean my room nicely and fresh !! Bar is nice pool everything fully recommended!! ❤️I’m from Manila ❤️
- Thelooboy (6/5): The right room allocation for my surgery recuperations by a kind and helpful young staff from the front desk! - Fyi I just had a surgery decided to stay at Momentus Hotel rm #1401 (near lift) for 8 nights fm Dec 23 to 30 to recuperate. This is an excellent hotel for my recuperation from my surgery. I would have rated 5/5 instead of 3/5 as below incident caused me to change my rating.
Today 2 Jan 2026 again I checked in again at 3pm as I liked my first stay and thought of staying for a few days to a week longer to further my recuperation. As am still recuperating my wife asked the front desk manager (in suit and tie) if he can kindly give us a room #1601 as near lift me so that I do not need to walk too far. He said #1601 not available and
gave us room #1627 instead which is a very very far walk from the lift!
We went back to front desk and luckily the manager was not around so we asked another front desk receptionist in shirt and tie only and he gave us a vacant room#1601 which is the very same room my wife requested earlier but the manager said it's not available! Why?
Why can't the manager in first place help us old folks in our 70s and me who just had a surgery to give us room #1601 which actually is available?!
Fortunately Thanks to the front desk kind young gentleman in shirt and tie who kindly allocate us the room #1601 which is just next to the lift helping me (just had a surgery) to walk a short distance to the lift otherwise will be challenging for me to walking so far away from the lift. Please send my compliment to the front desk young guy on my behalf for being so kind but not the manager who did not help us. 🙏🏻🙏🏻🙏🏻
Google review of Momentus Hotel Alexandra
- TaniaK86 (10/5): Fantastic Staff. Welcoming, professional and I wish I could live here. - Thank you to all the staff. Very professional and welcoming. Many thanks Chantelle for your incredible hospitality. And to Sam - thank you for making my room spotless and a warm place to return to - the swan was a great touch. Happy New Year to you all. You all do an amazing job. Thank you.
- victorlW6723NF (10/5): Good stay ! - Rooms are very clean and well maintained .Staffs are polite and professional. I want to commend Jiminy from housekeeping for her friendliness and diligence , she has done a good job in tidying up my room , it made me feel refreshed and relax after that.
- Dreamer32268339795 (10/5): Friendly and welcoming vibes - Jun Wen at the front desk was amazing! Super helpful and friendly during check-in. Highly recommend this hotel for the great service.
- Andre-Ang78 (10/5): Wonderful Christmas Eve Staycation - Stay cautioned in the club level rooms during Christmas Eve with my wife and enjoyed the stay. Exceptionally top notch service provided from Mr.Ivan and Ms Xueqi at the Momentus Club. Keeping us company and accommodating to our needs throughout the dinner.
- Freedom35181998275 (10/5): 5 stars hotel for family - Very nice and clean enviroment. Food and drink are awosome. Strongly appearicate Kumar’s professional service made me feel at home.
- Paradise26540616063 (10/5): must try.. - Impressive service from front desk Miss Desirie. Awesome experiences ever experienced in Singapore.Impressive service from front desk Miss Desirie. Awesome experiences ever experienced in Singapore ...
- Maps08296447892 (10/5): I give her a thumbs up for her service and a five-star review. Thank you for her efforts. I wish her good luck. - I stayed at Momentus Hotel Alexandra for over two weeks and had a perfect experience. When I reached my room, I was greeted with a warm smile by the attendant, which made me feel relaxed after a long journey. During the following two weeks, she kept my room spotlessly clean, demonstrating her excellent professional skills. The toilet paper in the bathroom was often wet by me, but she provided very considerate service to protect it, which made me very happy. Later, I learned her name was Xue Hui. I give her a thumbs up for her service and a five-star review. Thank you for her efforts. I wish her good luck. 我在Momentus Hotel Alexandra入住两周多 ,有一个完美的体验,到达房间门口的时候忽然看见服务员她微笑的跟我打招呼等我长途旅行感到放松,在随后的两周多的住宿她把我的房间打扫的干干净净,显示了她的优秀的专业素质,卫生间的纸经常被我淋湿,她很人性化的服务,保护了纸,让我感到很欣慰,后来我才知道她叫Xue Hui,我为她的服务点赞,给她五星好评,谢谢她的付出,祝她有个好运气.
- ferd0uzj (10/5): Recommended hotel - Very helpful hotel. Good breakfast set, friendly staff,
The room are considered big compare to other hotel with same price.
- Marie631217 (6/5): Just an ordinary stay nothing special - Room small. Parking troublesome. Breakfast wasn’t satisfying. However there are quite a few eateries nearby and Ikea is just opposite.
- Trip49860634511 (10/5): Great Service - Room is so clean. And absoutely nice location. And I got a surprising gift from Xiao so touching. I loved it.
Thank you:) Will be back.
- 764linglingl (10/5): If only the bed were bigger. - The room is clean and tidy.And the transportation here is also very convenient. Diet is also the same. I would like to come again with my kids.
- X6427BPstephenf (10/5): Family wedding and holiday - The service and staff were excellent. They catered to all our needs and made the experience wonderful. We would highly recommend staying there
- _L9800QM (10/5): Great location & service, perfect stay experience - This stay was absolutely fantastic! The hotel is in a super convenient location, right next to the business district and subway station, making travel a breeze. The room is cozy and spotlessly clean, with soft bedding that ensured I had a great night's sleep. The staff were also incredibly attentive, responding quickly to any requests. The overall value for money is unbeatable, and I'll definitely choose this hotel again when I'm back in the area!
- steview411 (8/5): Enjoyable stay close to an MRT station - Overall a very pleasant stay at Momentus. Although the hotel is not located in the main tourist areas of Singapore it was conveniently located a few minutes walk away from Queenstown MRT station. Our decision to stay here was based on budget, value for money and location and it didn't disappoint. For a similar price we could have stayed in a more central location but much inferior hotel.
We had a club room and on the compact size but very modern and clean and had most things you would expect from a hotel of this quality. I would say it is a solid 4 star.
With the club room we had access to the Momentus Club during the day till approx 22.30. Alcohol and snacks were served in the evening. Ivan and Jun in the lounge were very hospitable to us thank you.
We ate breakfast most days in the main restaurant but with club access could have eaten breakfast in the club lounge. We found the food offerings to be very nice but there were probably more Asian options of course.
The pool and bar area was very nice and in the high November temperatures the pool was very pleasant to swim. Lovely views over the city.
The hotel has a shuttle service on the hour until 7pm that has two stops and pick ups in the city. We used it on numerous occasions.
Thank you to all the staff for making our stay at Momentus enjoyable. Again although not central I would consider staying there again on a future visit.
- finendandy21 (10/5): Staff treat you like family - Always good to come back to the Momentus. The staff treat you like family and I need to say thanks especially to Jumaat at the front desk and Jimmy from housekeeping. Both made our stay wonderful this trip.
Highly recommended!
- Sightseer01834419089 (8/5): Juma'at service - Juma'at was very friendly as usual each time we come to this hotel. He is always ready for service. Thank you for remembering us!
- Dream27985989203 (10/5): The best smile Ever! - Juma'at is always very cheerful. Our stay here has been wonderful. Everytime we see Juma'at, we were very happy as he is always very kind and friendly. Very positive attitude. For a year now we have not been here, but we still remember him and he too recognizes us.
- Trip24000555988 (10/5): good - Excellent stay! The room was spotless, modern, and very comfortable. Staff were incredibly friendly and helpful. Great location. Would definitely recommend and return in the future.
wangyan
- hobib2025 (10/5): Conveniently located modern rooms - Thank you Ivan and Jun Wen for your great hospitality. Check in procedure was smooth and quick. Nice food available in surrounding establishments.
- 590baterdenee (10/5): Topnotch service - Loving the room and the service from day 1. Our anniversary surprise has welcomed us on check-in. Room is crystal clean everyday, amenities are sufficient and filled. Special thanks to Jack, wifey is loving the little surprises. Looking forward to the rest of our stay
- FarAway59595620829 (10/5): Great Singapore stopover - A very comfortable room, very clean, air-conditioning temperature perfect throughout our stay (4 days). Dining in the Club lounge was very pleasant, thanks to the service of Joel, Scott and Ivan. They were very welcoming on every occasion and their service was excellent. We very happy with our dining experience. Overall this was a pleasant stay, staff were very helpful. Good location - close to bus, train and shops.
- Vacation22794684522 (10/5): Love this place - I got a cute creature on the bed after Jack's cleaning service! The room is spacious, cozy and feels at home. Definitely recommend for a relaxing trip!
- JillandMike (10/5): Very welcoming and friendly - Very attentive staff in the Club Lounge from Ivan, Scott, Joel and Xue Qi. Friendly and interested in our plans.
In general, all staff were very welcoming and we had a great stay!
- Roving12130669740 (10/5): The hotel is nice and clean 😊 - The staff at the hotel were extremely professional and efficient in their service. Desirie, in particular, stood out for her exceptional assistance during the check-in process, making it very quick and hassle-free. Her helpful nature was greatly appreciated.
- smA3789DY (10/5): We had a wonderful time staying at the Momentus with family and friends. - We had a wonderful time staying at the Momentus with family and friends for a wedding.
Would come back again. Easy to go shopping near by
- Curious42965132193 (10/5): Friendly staff - Very pleasant, hardworking and trustworthy staffs especially Hai Tang, she’s very helpful throughout our stays. We had very nice experience here.
- vernonv2023 (8/5): Ideal Singapore stopover - Room was well equipped, very clean and tidy. Fixtures and fittings well kept. Bed was great. Aircon was silent and maintained room temperature very well. Room was booked with access to club lounge. Great service from staff at club lounge.
- Departure06895949552 (10/5): Very good - Very good, housekeeping staf daily maintaining the rooms . Break fast have many choice of dishes. Ambience is so cool. Free shuttle maple tree and ATP .
- Hearya (10/5): Excellent - Jane has gone above and beyond cleaning room and Gary (front desk has been so helpful it’s amazing and I don’t need to say any more but trip advisor says I do !!!!
- Journey14122891271 (10/5): Thank you for Yaolei - Very warm and nice! Good review! I'll come back again next time!Thank you for YAO LEI!There is very beautiful scenery, as well as a large swimming pool.
- OnAir51622391440 (10/5): The Perfect Journey - This hotel is conveniently located with easy access to transportation.
Room space is big, stay here is comfortable, I like this Hotel very much.
- eskatikap2023 (10/5): Experience - I like the room, the ambience, the pool and the bar.
Breakfast also good
I stayed for 17 nights and i not get bored. Very good hotel and services
- Stay46527729660 (10/5): Our hotel stay was wonderful, featuring a welcoming atmosphere and immaculate cleanliness. The friendly staff, particula - Staying at the hotel was a delightful experience, marked by a warm and inviting atmosphere. The rooms were impeccably clean, reflecting the attention to detail that the housekeeping staff provided. A highlight for my child was discovering a charming towel animal left on the bed, a thoughtful touch that brought smiles and a sense of wonder. Jimmy was friendly and attentive, always ready to assist with a genuine smile, making our stay feel like a home away from home.
- Freedom08429598741 (10/5): Clean & friendly - The hotel is clean, the staff are friendly and provide attentive customer support (Apple). The hotel is close to Queensway and AnchorPoint Malls, IKEA, and bus pick-up/drop-off points, and is a 10-minute walk to the MRT
- S3901SBjensk (10/5): My businees trip home @ Alexandra - great atmoshere, phantastic breakfast + dinner restaurant on pool deck, super gym and all only 10 min from Vivo City! For lovers of Indian food there is 2 Indian restaurants in the annex building, in case the craving is for Swedish meatballs just walk 50m :)
- Stay34270156388 (10/5): Happy to stay - I would like to say Thank you to Jimmy ( housekeeper ) to clean our room and made a towel elephant for us. My daughter and I really appreciate it. We feel comfortable and enjoy to stay in this hotel.
Thank you so much 😊
- Safari65093714804 (10/5): Housekeeping Review - Overall housekeeping standards are satisfactory and generally well maintained. Work areas are organised, walkways are clear, and materials are stored appropriately. Waste disposal practices are consistent, and no major safety hazards were observed during the review.
- keithbP440KB (8/5): For an unforgettable experience in Singapore choose MOMENTUS. - We were very surprised to find the new experience at the MOMENTUS Hotel a breath of fresh air.
Very hospitable and supportive in every way staff went out of their way to assist su with a nominee of options and gave us the correct information which we wanted to hear. Great Job well done Ivan Irish and Xue Qi.
- leaghb2014 (10/5): Excellent Team Work - Thank you to the team at Momentus Hotel Singapore. Our room was kept lovely and clean a big thank you to Jane.
Ivan, Irish and XueQi are wonderful hosts at Club Momentum. They made sure our stay very enjoyable and were always making sure we were comfortable and went out their way to provide us with excellent service.
- rawe2018 (10/5): Rainy season sunshine at Momentus!! - Location wise, it was conveniently located. Our room was very clean and comfortable. The staff were very friendly and helpful. Definitely worth coming back to stay again.
- Travelbug334560 (10/5): Positive experience with Momentus Hotel - Our first time experience with Momentus has been enhanced by welcoming, friendly, smiley , attentive Club Managers like Ivan & Irish. We stayed in Executive Suite, located on 19th Flr, spacious & modern, is ideal for a relaxing pleasant stay. with access to the Club Lounge. Overall, it’s a positive experience with gym, pool, comfortable room & staff who welcome you, thanks Ivan & Irish & Hung Yi!
- Mayday1025 (10/5): Lovely stay! - Came to celebrate my mum's birthday. 2nd yr in a row. Love the location and its close proximity to many good affordable food options. Thanks for having us and being kind to my mum, esp to Irish for the hospitality shown at the Members Club Lounge! ❤️
- YIK HANN (10/5): -
- Explore00038652844 (10/5): December 2025 - Desirie was nice enough to check me in early and also gave me an upgrade to a room with a better view.
Locations is very convenient with bus and MRT connectivity
Cleanliness was really nice as well
Place is value for money
- Happiness60489980762 (10/5): Good breakfast - Good location. Stuffs are kind for helpful. Room is clean. Food and shopping centers around. You can find one sport center if you are looking for football stuffs just next to the hotel.
- jinhyun57 (10/5): Always a great stay - This is not my first time staying, and certainly won’t be my last. My first stay, and quite frankly subsequent ones too, was a practical decision - a needed stay to complete my GHA milestone. But each stay reminds me of why this quaint space is a wonderful one. It’s tucked away in a neighbourly hood but yet one with access to the necessary amenities. My latest stay this weekend allowed me access to the Momentus Club Lounge where I got to meet the loveliest club managers, Simie and Irish. Service impeccable, Smile welcoming and Vibes warm. Despite being busy with a laundry list of tasks to clear, they were on point in providing top notch service without being intrusive. I had a lovely time and I look forward to my next stay - one for indulgence and beyond the practicality. Thank you, Simie and Irish!
- 438anwarf (10/5): Comfortable stay with nearby amenities. - Nice location, convenient. With a good infinity pool and bar. Breakfast variety and taste is decent.
Thanks to the staff Jimmy for taking care for all or needs.
Only downside is public transport. A 1.4km walk from the MRT (Queenstown) station. But bus connectivity to town and place of attractions are pretty good.
- Inspire63216181515 (10/5): Comfortable quality hotel - A quality hotel. Comfortable spacious room. The staff were very helpful. I used a club package and was spoilt with good service.
- Voyager25044046284 (10/5): It is such a good moment. I am sorry to spill my coffee liquid on the blanket :( - The hotel is comfortable. Umairah was the first person in the hotel I met. It was such a great experience to have her guidance and wonderful service.
If I go to Singapore again, I will consider to stay in Alexandra Momentus again.
See you
Ayodya
- yylee2015 (10/5): Warm Hospitality That Feels Like Home - I would like to express my heartfelt thanks to the hotel team for their warm and attentive service during my stay. In particular, I want to extend my appreciation to Irish at the 19th Floor Lounge, whose warm smile and friendly greeting brightened my mornings every day. She even remembered my favorite cappuccino, which made me feel truly at home throughout the week.
I would also like to thank Mr. Souw at the lobby for his kind assistance, clear information, and thoughtful arrangements that made everything so smooth and comfortable. I deeply appreciate their hospitality and look forward to staying here again in the near future.
- elainem100 (10/5): A great hotel with exceptional staff. - This was an excellent hotel for a solo business traveller. The entire staff team could not have been kinder or more helpful. The club facility was really useful for evening snacks and unwinding before bed. I would gladly stay here again.
- tobiasbZ9436JW (10/5): Feeling welcome - Great location and team taking care of the guests. Shout out to Sinnie doing a fantastic job to feel welcome there anytime
- N8700NSlindaa (10/5): Excellent short stay at Momentus Hotel Alexandra - The location is very strategic, nearby NUH, only 10-15 minutes to Vivo City and Universal Studio. The surroundings of the hotel are full of restaurant and mini mall, so no worries looking for meals. Beside the hotel there is IKEA. The room although is not too big, but very comfy with well-maintaned facilities. The staffs are very helpful, especially Mr.Jumaat who is fluently speaking Bahasa.
- vivend (10/5): A special note to Umairah and the team at Momentus Hotel, Alexandra - I would like to thank Umairah! Who was the Guest Services upon my check-in. She was amazing and indeed well fitted in her role. Very kind, poise and understanding. I believe such staff would definitely be recognised. She is even arranged a small pastry and card being delivered to the room. Such small gestures really make a big difference. If you ask me, the hotel is excellent. Momentus has came really far and I thank each and everyone from the Front Office to Back of House. I look forward to coming back again FOR SURE!
- Patricia (9/5): -
- Rafflesia (6/5): Tries hard - This review is written especially for guests under the GHA Discovery loyalty program, particularly those with Platinum or Titanium status. The hotel does honour the core elite benefits. I received a double room upgrade, early check in and late checkout until 4 pm. This was especially appreciated because the hotel was at full capacity on the day of my stay due to large tour groups arriving for a performance by a popular Korean girl group. The bedroom itself is comfortable and provides a good night’s rest.
The staff, especially Ivan and Irish, deserve strong recognition. They were proactive, professional and genuinely committed to providing excellent service. Their warmth and attentiveness made a meaningful difference to the stay, and they represented the brand very well.
There are, however, several points that GHA members should take note of to avoid misunderstanding. It is important to check the hotel’s own website for accurate room descriptions rather than relying solely on the GHA app. The room categories on the app do not accurately reflect how this property classifies its rooms. At this hotel, a one category upgrade for Platinum or a two category upgrade for Titanium usually moves guests from a Superior Room to a Deluxe Room for Platinum members, and from a Superior Room to a Premier Corner Room for Titanium members. I had assumed that booking a Deluxe Room would result in an upgrade to a suite, as is sometimes the case at other GHA properties.
The staff kindly explained that this hotel does not normally upgrade guests to Club Floor rooms or suites on the basis of loyalty status. This is a management policy. To their credit, the team made an exception in my case and moved me to a Club Room because they genuinely wanted me to have a positive experience. It is important for guests to know that the upgrade does not include Club privileges. Services such as complimentary laundry, evening canapés and breakfast were not provided. As a gesture of goodwill, the lounge team invited us for after dinner drinks on one evening, which was much appreciated. We were also informed that breakfast for us would be served in the main café downstairs. Even Club guests who choose to dine downstairs are required to pay a small surcharge because the breakfast offerings there are more extensive.
The one significant disappointment during the stay was the bathroom. It uses a shower and bathtub combination, which may pose difficulties for guests with mobility concerns. The main issue is that water leaks onto the bathroom floor no matter how carefully one showers. This results in a pool of water that is inconvenient for the next guest. Many other reviews highlight the same recurring problem. The water pressure was also weak. It is unclear if this was caused by a water saving mechanism or if it was simply due to low pump pressure. Whatever the reason, the experience would benefit from improvement.
Breakfast at the main café offered a wide variety of dishes. However, the set up and style of service clearly cater to large tour groups looking for a quick meal. Guests who prefer a more curated or personalised dining experience may not find what they are looking for here.
In conclusion, the staff are wonderful and truly try their best to make every guest feel welcome. It is unfortunate that some of the management policies designed to protect the operational bottom line do not align with the expectations GHA elite members might have, especially when compared to other properties within the same portfolio. The warm and personable service from staff at the club floor is the highlight of the stay, but certain limitations in policy and infrastructure prevent the overall experience from reaching its full potential.
- rowanm206 (10/5): Surprised on the upside - Very good hotel slightly away from the fuss of Singapore but still convenient. Relatively new building, good amenities and very friendly staff
Irish and Ivan in the Executive Club Lounge were first rate!
- robinettet2022 (10/5): Momentus Sg - Desirie was very helpful and pleasant. Room is enough for 2 guests. Clean room w very basic amenities. Instant coffee is available in the room
- TangentBee (10/5): A Brilliant Stay in Singapore! - Convenient Location: Situated in a peaceful neighbourhood, the hotel is close to public transport, making city exploration a breeze.
Friendly Staff: The service here is outstanding. The team is consistently welcoming, efficient, and eager to help with any request, ensuring a smooth and pleasant stay from check-in to check-out.
- Curious54790545277 (10/5): Wonderful services - I enjoyed this hotel. The house keeper made us happy to wonderful performances. Thank you.
- 230caillac (10/5): EXTRAORDINARY HOTEL! - Everything was so perfect. The room is spotlessly clean. They even remind me to turn of my do not disturb status if I want them to clean my room haha. The staff? AMAZING! They are very polite, friendly and accommodating. I just wanna quickly mention Ivan, Jun Wen and Irish who made sure I am comfy whenever I eat to the club lounge. They are the best! It feels like home. I don't want to go haha. Food is good as well. The location of this hotel is perfect because there's a lot of restaurants outside and it's also near bus stops so I didn't have a problem with commuting.
OVERALL 10/10! 💙
- nobeld189 (10/5): Memorable stay at Momentus - A great hotel experience made up of beautiful friendly staff, clean rooms and well maintained facilities. Ivan has been a wonderful host to us and Wang Yan has made our room exceptionally clean.
- Happiness54298203296 (10/5): Highly recommended! - My husband and i had a great time at the hotel and thanks to Ivan and Irish for their professionalism and being really pleasant to speak with!
- eileenl247 (10/5): Overall a very comfortable stay! - The room is clean and equipped. The location of the hotel is also good with a good selection of food within walking distance. Special thanks to Ivan and Jun Wen at the Club Lounge for their attentive services.
- ckm636 (10/5): Quick stay during Business Trop - I had a pleasant stay. The staff was very nice and accommodating, shout out to Ms. Desirie from he check-in counter who put special attention when Im waiting for my room to get ready.
- Companion14564891709 (10/5): Wonderful Experience - I found you hotel staff to be excellent! Very well trained. Customer service was perfect. The staff in the VIP lounge were very service focused. They did an awesome job of ensuring our needs were met or exceeded.
- Storyteller711126 (10/5): Great stay at Momentus hotel - Stayed 5 nights on level 18 with access to the club room
All the staff in the hotel were wonderful
Irise and Ivan were wonderful looking after us in the club lounge
Would highly recommend this hotel Great experience
- andysL1229BR (10/5): Great place to visit - The whole staff team were always extremely helpful, high level of cleanliness.
Breakfast was of good quality, very attentive friendly staff.
- Culture46693687615 (10/5): Accommodating staff - Desirie! - The room is quite spacious for a singapore hotel with a ceiling. A lot of restos nearby. The best part tho is the staff, Desirie, she’s lovely, detailed and hospitable!
- Pioneer04221409163 (10/5): On the front desk, I met Desire a while ago, to enquire about club lounge and the way she briefed, prompted this review. - Staying at Momentus is a great experience. Its location is so convenient to get to anywhere, with sufficient transportation available. Thanks to the management for providing shuttle service to many places and keeping the quality and great atmosphere.
Rooms are well equipped, are very clean and housekeeping is efficient.
Not only Ms. Desire, I met at front desk today but all her colleagues are marvellous people and am grateful of their kind and friendly attitude.
With this, obviously I am going to recommend my friends to opt Momentus, which is for sure the value for money.
- Freedom54662404534 (10/5): Staycation in MOMENTUS ALEXANDRA - I chose to stay here for a night because the pool and bar caught my eye. The pool looks stunning at night, making it a great choice for a relaxing staycation. Super convenient too, with a pedestrian bridge leading straight to Cold Storage for any essentials. The front desk staff were warm and friendly. Overall, a very pleasant experience.
- 9atiqurr (10/5): Pleasant stay all together - A short stay but pleasant experience in all respects, the cooperation & hospitality of the staff particularly Front office manager Mr Sufri was outstanding.
- fredoN8899GX (10/5): Fantastic - It's an excellent hotel with good reception from Desirie
Thank you so much for your hospitality
Your an exceptional lady with noble character,you will go far
You are a darling to this hotel
Continue with the good heart
Than you so much
- Nomad58119155114 (10/5): Experience - The room is neat and clean. The staff are very accommodating and also the food is good. I think the place also has accessible transportation which is commendable. Thank you.
- kyliewI498DZ (8/5): Comfortable Hotel - Recommend if your looking for value for money - The location was excellent, not too far from the harbour and an easy 20min ride from the airport. The hotel is quite modern and has a calming atmosphere. The room we stayed in a Superior Queen Room was very comfortable for the two of us, bathroom spacious and the bed comfy.
The package we had was quite good for money as it included breakfast and club lounge access.
The service however was a bit hit and miss. While all staff were helpful, happy and polite the mis communication was regularly obvious. Many times we were told something it was wrong. The food selection in the pool bar could be better but we highly recommend the Momentus Club Lounge with evening canapés and drinks were lovely and the staff went above and beyond to make sure we had drinks and food on hand.
Overall highly recommend Momemtus Hotel Alexandra.
- Paradise58601234470 (10/5): Helpful staff - We requested an early check-in and Ivan was very helpful in coordinating everything for us. We really appreciate the great service!
- carlospP5976RZ (10/5): Easy choice for me - Conveniently located near food and shopping, attentive and courteous service. It an over the top hotel but great value and quality. Umairah provided me with excellent service. I am a frequent business traveler and highly recommend this hotel.
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