The Centro Hotel & Residence By Orchardz
Location: Jl Central Raya no 8, The Central Sukajadi, Batam Center, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just minutes away from Sukajadi Golf Course and Kepri Mall, The Centro Hotel & Residence Batam offers easy access to key attractions in Batam.
Modern Amenities
The air-conditioned studios feature fully equipped kitchens, flat-screen TVs, and rain showers, providing guests with a comfortable and convenient stay.
Recreational Facilities
Guests can enjoy the fitness center and take advantage of the free shuttle services to explore the city hassle-free.
Experience the best of Batam at The Centro Hotel & Residence Batam. Book now for a memorable stay!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Safety deposit box
- Cashless payment available
- Smoke alarms
- Key access
- CCTV outside property
- 24-hour security
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Reception hall
- Secured parking
Rooms Available
-
Deluxe Room
1 King Bed
344-sq-foot room, balcony with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Smoking and Non-Smoking
- Private or shared bathroom
-
Superior Room
1 King Bed OR 2 Twin Beds
366-sq-foot room, balcony with hill views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- In-room massage available
- Free WiFi
- Smoking and Non-Smoking
- Private or shared bathroom
-
Deluxe Balcony
1 King Bed
396-sq-foot room, balcony/patio with hill views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Balcony or patio
- Smoking and Non-Smoking
- Private or shared bathroom
-
Deluxe Double or Twin Room
Air-conditioned studio features a kitchen with stove, dining and seating areas. Also includes a flat-screen satellite TV and safe. Private bathroom comes with a bathtub, shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
Deluxe King Room with Balcony
Largest, air-conditioned studio features a balcony, kitchen with stove, dining and seating areas. Also includes a flat-screen satellite TV and safe. Private bathroom comes with a bathtub, shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Terrace
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
Superior Double or Twin Room
Larger, air-conditioned studio features a kitchen with stove, dining and seating areas. Also includes a flat-screen satellite TV and safe. Private bathroom comes with a shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
Two-Bedroom Apartment
This spacious apartment includes 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an electric kettle. This air-conditioned apartment is consisted of of a dining area, a flat-screen TV with satellite channels a seating area and a terrace. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Terrace
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
Three-Bedroom Apartment
Boasting 1 bedroom, this spacious apartment has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. Featuring a balcony with a quiet street view, this apartment also features air conditioning and a flat-screen TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 7 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Terrace
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- Yoda Star Wars (10/5): - No comments No comments
- Deevi (5/5): - Staff friendly Not so clean enough
- Muhammad Syukri (6/5): -
- Regina Abdullah (6/5): - better must have lift for citizen old man or provide the Breakfast for your guest.
- Nisuhaina (8/5): -
- Wee Kelvin (10/5): - Nilnil Nil
- Rizkys (8/5): Very good - good price, good location n big room need more maintainece, i think its been seen good property but now it just need more maintain a specialy the bathroom the bed squaking
- Habib (10/5): Exceptional -
- Sgt (4/5): Disappointing - Ok Ok
- Ray (8/5): Value for money (If you're not considering top notch services) - Bed and pillow firmness was to my preference and liking. Aircon was cold. Very quiet location due hotel was located slightly out of town, but still safe. Wifi was strong and stable 98% of my stay. Television was pathetic as you were not able to watch anything on it. Don't rely on their TVs. Floor was dusty and toilet was very run down but was working fine. First impression is dirty and grimy but at least usable.
- Mattz (7/5): Good - Location and ambience 👍🏼 TV needs to be upgraded - most local channels were not available, and the tv was not clear.
- Joeremy (5/5): Passable - The bed most comfy enough The toilet..cubicle is yellowish..and the bath was slippery
- Mattz (7/5): Good -
- Mattz (8/5): Recommended Peaceful Accommodation - Regular accommodation. Good peaceful ambience. Nice staff.
- Nurul (7/5): Nil - Nil The shower pls improve the water pressure.. the water so little. Pls clean the room properly.. I suggest pls change the chair & table in the balcony ,, put sofa n nice table in the balcony. Look more good & attraction. Pls look into my feedback. Thank You.
- Muhamad (6/5): Pleasant -
- Mohd (6/5): Pleasant -
- Mattz (8/5): Very good - It's location is good. The ambience is calm. Tv should be upgraded especially the channels. Even local (Indonesia) channels are mostly not available.
- Muhammad (8/5): Very good -
- Mattz (7/5): Good -
- Sivakumar (10/5): Exceptional -
- Densil (1/5): Dirty place to stay due to mosquitoes - Staff were friendly and helpful The room was filled with mosquitoes. I am not sure if I got infected by mosquitoes
- Mattz (7/5): Good -
- A (1/5): Worst hotel ever seen - Nothing to like No clean Unwashed mattress, pillow covers, nothing is washed Faulty cupboard No toilet soap ,brush given No water bottle
- Mattz (5/5): Passable -
- Woon (8/5): Very good -
- Chia (1/5): Bad -
- Bush (4/5): Disappointing -
- Rose (10/5): My awesome stay at Centro Hotel. Worth every penny. - Room The room was incredibly spacious with a modern design. Unlike other places I've stayed where the lighting was often too dim to do makeup unless it was daytime with the curtains open, Centro had six bright white lights on the ceiling that illuminated the room perfectly. There were also two night lights for reading or sleeping. Bed This room had a king size bed and was so comfortable. The mattress was great. I had a good night's sleep. Toilet The toilet was large and nicely appointed. The bidet was new, and the toilet bowl was clean. There was a huge bathtub for soaking with both hot and cold water options. The showerhead was new, and the water pressure was excellent. Amenities The room featured a kitchenette equipped with a pot for cooking and some utensils in the cupboard. The dressing table came with a comfortable red chair, and the powerful air conditioning kept the room cool. Another aspect I loved about this place is that it's structured like a point block with only four rooms on the first floor. I stayed in room 312 and appreciated the privacy and tranquility. The staff was super nice and went out of their way to make my stay a great experience. For the price I paid, there was little to complain about. Just a few tips for future travelers: bring bedroom slippers or slippers since the floor can get cold, a mosquito spray as they can follow you into the room, and your own bathing towel. If you’re not too particular, you can save money and still enjoy a luxurious stay at Centro—I did with my family. For transportation, you’ll need to call a Grab, which costs about IDR 33,000 to IDR 49,000 depending on your destination (roughly SGD 3.30 to SGD 4.90). It's a convenient and affordable way to go sightseeing. There are no lifts at this hotel however the staff will assist you to carry your luggage up and down if you require it.
- Wandy (2/5): Very poor - Parking,bathtub No lift access,humid smell when enter the room,2-3 mosquito was seen and bittenwhen sleeping.. Room ceiling molded..
- Vinnie (7/5): Good -
- Selamat (2/5): Bad experience of worst 3star hotel - Room is big.only.. Worst ever 3start hotel. LOOBY AIRCON not working..what is stated in the booking.com deviates horrendously in physical. Checking in was slow and tedious process as the payment acceptance via credit card pin..in conjuction of poor customer service rendered. How could.the hotel staff infd us the water heater was not working in one of the room despite booking was made in advance. (nonrefundable for godsaken). The best part, the staff could humbly says can't add breakfast as they had not been.serving it for long time. Their rebuttal they can't update us on such mishap in advance as we made through the booking via booking.com [Keep mentioning this all the time whenever we vent our frustration] Even toiletries and amenities and overall environment was such a drastic run down..just a tooth brush and tooth paste..towels was not changed for long time..toilet has embedded stains on bath tub and toilet cover..balcony view not even garden view.all out three rooms.has defects here and there..bulbs was not replaced Either.. We have to keep calling for housekeeping assistance throughly during the check in like.wastes a few hours affecting our itinerary. This is worst than homestay setting..especially the safety is being compromised as the gate to each rows of allocated room the gate was just ajar..and poor lighting surrounding within the building. Very bad experience thus far..... End up check out on 2nd day in the morning. Would.like to seek the compensation during our first two day..if possible Feels totally being cheated. The price incurred for this hotel could get for better other 3 star hotel.i suppose lols. Pls remove this hotel.from this list.. DO NOT RECOMMEND THIS HOTEL AT ALL. SIMPLY CAN SAY CAN'T EVEN ATTAINED MIN HOTEL 81 STANDARD.
- Adyylah (3/5): Dusty and dirty - Not at all Room and toilet so dirty..bed also dusty
- Qiao (5/5): Not ideal - The rooms are large, beautifully decorated and reasonably priced.There is also an oversized bathtub. Hygiene is a bit poor, there is no hot water, and the toilet button is broken. Towels and bath towels have holes. The room card issue was not ideal. If it is a newly opened hotel, I hope it can be improved. After all, guests want to see your best side, so don't waste beautiful decorations and space. I personally prefer this type, but unfortunately this experience made me a bit disappointed. If the overall improvement is improved, tenants will be very satisfied, and the price can also be increased.Thanks
- Asmah (6/5): Pleasant - I like the things only it's not enough the plates n cups in the kitchen I don't like BC of the stairs I had to climb to the unit n to the rooms also
- Jacob (1/5): Bad I won’t come back again and I will not recommend my friends Thai - I don’t like this place room is dirty I got no towel and toilet is dirty and smelly
- Ismail (5/5): Passable - Room was spacious. Paint was peeling from the spalling ceiling. Aircon remote was not working.
- Shafiqkah (6/5): Pleasant -
- CLEMENT (4/5): THE FIRST and THE LAST staying in this so call h - Very disappointing stay, one of the worst experiences. Taxi driver could not know the location and made several rounds before getting to the right place. So call a residence but no cooking utensils at all except one stained pan and one stainless pan but nothing else for cooking. Advertised that there is a swimming pool and in fact NO POOL. We had to ask for toilet roll and waited for TWO days. The bathroom floor was full of water. Really disappointed hotel experiences.
- Nizam44 (6/5): Pleasant - The centro Hotel is very quiet The water heater is no work well
- Merysa (5/5): Passable -
- Mohamed (4/5): Disappointing -
- Ye (1/5): Bad -
- Samy (7/5): Good -
- Noor (1/5): Bad -
- Sofiah (2/5): Very poor -
- Mas'elah (8/5): Quiet surrounding, not for the picky. - The room that I got was on the 3rd floor (highest), no lifts, the fridge was not working, aircon was noisy, the floor was dusty but slippers provided so ok and the swimming pool and gym are not within premises but a very short walk across the street. Breakfast was a let down as I assumed occupancy was very low. Nothing much to explore in the area except for nearby Kepri Mall. Very quiet area for people who wants peace for a change. Maybe can request for a better room. They have commendable guest relation service though.
- Verified traveler (4/5): Nightmare from the first moment - Very dissappointing the moment want to open the door. Card reader faulty and room key could not open the doors have to wait outside the room for almost half hour before finally open the door. But one leave the room and come back again still having problem with the mechanical key and could not be solve till check out thw next day Room does not supplied with cloth hanger and even the soap!! Tv channel having limited programme with less than 20 channel can be watched
- Moonpie (4/5): - It is near kepri mall. The only plus point. Other than that.. nothing much
- Nordin (4/5): Bad Hotel - Not a good hotel. The breakfast was not a good spread at all. Location is far from city. Bedlinens washed but with sperm and brown stains.
- Russell (6/5): Good for Golf at Sukajadi - Good as it's local (walkable) to the golf course and massage
- Dalbara (6/5): - Nothing Great no Amenities and so much to work. Need immediate transport to move around.
- Verified traveler (4/5): - There is lizard at the hotel; No water heater in both room until I voiced out my concern since I my child is with me then change me to an apartment, floor not mopped very dirty. Chocked at the master room floor toilet. Hotel are super quite. Not recommended for next visit.
- Verified traveler (6/5): - Swimming pool is far away n hv to cross the road. It is shar
- Verified traveler (8/5): - Clean room with amenities for light cooking and location near to a shopping mall.
- Haryati (6/5): - Is ok.
- Russell (8/5): Its a $25 room. - Basic local Indonesian hotel. A little bit shabby in that it needs a coat of paint and new towels - they were wafer thin. On the plus side the rooms are enormous and unusually it has a shower and a bath. Its exactly what you pay for.
- Leo (10/5): Hidden gem in batam - All staff encountered very friendly. Room way bigger than expected. Free shuttle useful. Good value. Local street food is nice aswell. Will return for sure.
- Ravindran (6/5): - So far good but only when I check in waited an hour ,
- Nicklaus (8/5): What I paid for, helpful and friendly staff - Got exactly what I paid for & the staff were helpful & friendly. The area is a little inaccessible but hey it’s batam. It’s not that big. 10 to 15 minute ride away from most shopping Malls and golden city.
- teoh beng hooi (8/5): Swiming pool and gym separate to hotel must walk - No lift walk by step .got kitchen can cooking.breakfast soso.swim pool must walk across the road gym inside got sauna.
- Kanzo76 (8/5): Friendly staff - Attentive and very friendly staff. Nice and quiet place to relax and chill.
- Tsing (4/5): - It take 1.5hrs to ferry terminal, nobody able to help and understand my Indian worker requirement. I requested for a nearby hotel to ferry terminal because my staffs Is first time travel to Indonesia.
- matt (2/5): Disaster - On checkin the room was damp and musty, the fridge did not work and the bedding was stained. Ordered room service and the food was awful. Would not give us more that 1 fresh towel the following day for a shower before checkout. I have stayed here on previous occasions but never again. I did message the hotel manager but did not even bother to return my message.
- Monica (4/5): - Terrible having to climb the steep stairs. Will not go again.
Photos
