The Torrance Hotel

Location: 135 Main Street, East Kilbride, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Darts
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Pub crawls
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Charcoal grill
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Family Room, 1 Bedroom, Non Smoking

  1 Double Bed and 1 Twin Bed

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • Free cribs/infant beds
  • Bedsheets provided

• Family Room, 1 Double Bed with Sofa bed, Bathtub

  1 Double Bed and 1 Twin Sofa Bed

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • Free cribs/infant beds
  • Bedsheets provided

• Superior Double Room, 1 King Bed

  1 King Bed

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • Free cribs/infant beds
  • Bedsheets provided
  • Wheelchair-width doorways

• Standard Twin Room, 2 Twin Beds

  2 Twin Beds

  237 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • Free cribs/infant beds
  • Bedsheets provided

• Double Room

  A private bathroom with a shower and a selection of toiletries is included in this room. There is also a TV, tea and coffee making facilities and an iron and ironing board.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• Twin Room

  A private bathroom with a shower and a selection of toiletries is included in this room. There is also a TV, tea and coffee making facilities and an iron and ironing board.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• Family Room (2 Adults + 2 Children)

  A private bathroom with a shower and a selection of toiletries is included in this room. There is also a TV, tea and coffee making facilities and an iron and ironing board.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• Superior King Room

  This room offers an private bathroom with a spa bath.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

• Family Room (2 Adults + 1 Child)

  This room offers a double bed and a sofa bed, along with an en suite shower room.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Thomas (6/5): -
• Rita (9/5): - Prima hotel met alle voorzieningen, vriendelijk personeel, goed ontbijt. De verwarming van de badkamer werkte niet.
• Mark (9/5): -
• Tim (9/5): - Friendly staff. Restaurant was excellent! Shower in our room was very strange. You had to slide down into the tub to use it.
• GC33 (10/5): - Our room was large, comfortable and well appointed. The bed was very comfortable. Breakfast, included, was a highlight. The veggie haggis was wonderful. Nothing
• James (9/5): Handy location for town centre - Very nice Bar area was a bit chilly
• Elisabeth (8/5): - Hyggelig og koselig sted. Dårlig lys på badet, og veldig lytt ved døra. Merket veldig godt at det gikk folk utenfor, spesielt hvis de pratet.
• Michael (10/5): -
• Andrew (4/5): Shocking - The location suited our function The bed has a bulky wooden frame, that would maybe work in a larger room. The breakfast was shocking , most of it burnt and that was the experience of 4 out of 5 off us.
• Andrea (10/5): Wonderful staff -
• Caroline (10/5): Had a very enjoyable evening at a private family party, everything was excellent from the staff to the catering, no comp - Clean, modern, excellent facilities Nothing
• Madeleine (4/5): -
• Alan (8/5): Nice overnight for a wedding - Staff were really friendly, nice touch in the rooms with a tea cake and wafer 🙂 Wedding venue was excellent, master of ceremonies was outstanding too. Nothing really. Room was a bit small and dark but being picky here.
• Andy (8/5): Nice but house keeping needs improving as regards to cleanliness bacteria in taps not good - Location staff parking and food excellent Noise from other rooms and dirt, contamination in bathroom tap black algae residues.
• David (10/5): Great hotel and staff and would highly recommend - It was very clean and nice, staff were brilliant and breakfast was quality Nothing
• Anthony (8/5): - Na Na
• John (10/5): Perfect stop over for all the right reasons - Excellent location Atmosphere was very calm and relaxing and a gorgeous breakfast No socket by the bed
• Patrick (10/5): -
• alicia (8/5): An ok stay. - It’s a lovely hotel. Nice restaurant/bar area. Breakfast was great. TV in room was completely useless. What channels did work jumped like mad. No apps like Netflix av to log in too.
• Joseph (7/5): -
• Steven (8/5): Good hotel but was a bit away from stuff to do - Breakfast was good but the location was not as I thought was a we bit out of the way but we were really happy with the hotel was a nice place to stay How far away it was from everything
• Stacey (10/5): Nice relaxing stay - Clean and very nice Nothing
• Culture29710323939 (10/5): March Wedding - I recently held my wedding at the Torrance Hotel. The whole process was flawless from start to finish. Their event department never missed a thing. Family members stayed the night of the wedding and they also commented how great the hotel was. Their honeymoon suite is a dream. The breakfast the next day was to order rather than a buffet which my guests appreciated.
• Amy (10/5): - Loved the friendly staff the organisation and the rooms where lovely Nothing it’s stunning hotel
• danielcF6394ZM (10/5): Excellent staff and food - Lovely hotel and great location. Train station nearby. Hotel is spotless throughout including the bar toilets. Staff are great. Ewan the barman is a great guy very pleasant and hard working even under pressure. Credit to the company
• Caroline (10/5): Great place to stay would definitely recommend - Place was beautiful staff done great with set up for my cousins wedding rooms was cosy and very comfortable
• Kenny (6/5): - The rooms where clean with a modern decor. The building has a nice look to it. Staff are pleasant. The refrigerator never worked. We where given one key card which ment we couldn't leave a light on for coming back to the room in the evening. We had to ask for the heating to be put on it was snowing outside and the room was really cold. The bar in the hotel was pricey. Restaurant staff aren't always available for more drinks and we had issue with our meal which we had 10mins to get someone to help.
• chrissK7015XK (6/5): OK if you're staying for a wedding for one night. - We usually just go to the restaurant which is normally very good. On this occasion we stayed overnight as we were attending a wedding there (which was very well run). We must have been given the smallest room in the hotel (room 4) which was very cramped with very little room to manoeuvre around the bed. There is an adjoining door to the next room which was not sound-proofed and you could hear the neighbouring guests. The tap in the bathroom squirted water right on to me and not into the basin. Breakfast was ok but several things were missing that were advertised on the menu (especially on the continental buffet selection).
• Simona Ciccarini (9/5): - Very spacious and clean, nice staff and lovely breakfast The flush was dripping a bit
• francesannk2026 (10/5): Wedding Extravaganza! - We had our wedding at the Torrance and the experience we had was unbelievable. From the minute we met Rebecca, we felt supported and like there was nothing we couldn’t ask. Rebecca couldn’t do enough to help us plan and made recommendations and kept in touch regularly and made several dietary accommodations for guests who had allergies/intolerances. The staff on the day were absolutely amazing and took care of our guests and the room looked absolutely stunning when set up. Our guests found it absolutely beautiful and that it was a perfect venue and very elegant. The food is unbelievable both for the dinner and the buffet and the master of ceremonies, Dominic, is like nobody we’ve ever seen before, polite and humorous but amazingly professional throughout and happy to answer any questions or give advice and spends time talking to the guests too. Don’t even get us started on the honeymoon suits because that’s something you need to experience yourself! Honestly - couldn’t recommend enough, email in and get a consult with Rebecca for smooth and stress free wedding planning that’s detailed and all about you as a couple. Can’t recommend enough 🥰
• Darren (6/5): -
• jomilds22 (10/5): Stuart suite - We recently stayed in the Stuart Suite and had such a great experience. The room was absolutely gorgeous and spotless, couldn’t fault it at all. The cocktails in the mini fridge were a really nice touch, and the spa bath was amazing. We loved all the facilities; it felt really luxurious. We also had cocktails and dinner in the restaurant, which were both excellent. The bar area was especially cozy and welcoming, loved the fire. All the staff we met were so friendly, helpful, and polite, it really made the stay. Just a couple of small things to mention - early in the morning we could hear staff talking quite loudly outside our door, which woke us up. Also, the “mind your head” sign by the stairs down to the bed blends in with the wall, so it’s easy to miss, we both bumped our heads a few times! Maybe making the sign a different colour would help. Overall though, these are really minor points. It’s a beautiful hotel and we’ll definitely be back, hopefully to try a different room next time. Thanks for a lovely stay!
• Compass714740 (2/5): Horrendous afternoon tea - Worst afternoon Tea I’ve ever had the sandwiches were wafer thin and the fillings were disgusting the bread was hard we paid £102 for 4 people and left within an hour I would not recommend this place to anyone
• lisakerr85 (2/5): Shocking customer service - visited the resturant and forgot to key in my car details because it was a winters day and i was seated as soon as I went in. and got a parking fine 10 weeks later .They have asked for a photo of the letter ( which i have destroyed ) (i have given them all the reference numbers) and they want copy of proof of purchase......Fortunately i had vouchers that (hopefully can be traced) as i dont keep receipts for lunch. Emailed all the details I had......Not interested. Want pictures ....details are not enough. They cant be bothered to look through their records (which its all computerised so wouldnt take much) want me to phone their head office, get a copy of the voucher. and take a picture and sent it to them. Theyve taken more time to send me pictures of their notices
• Tina (8/5): Nice Hotel - Location was good, rooms nice Hot water kept going off and radiators in the bedroom. Water pressure also was not very good.
• david (9/5): - Nice comfortable bedroom and nice bar area. Staff very friendly. Having to wait 45 minutes for breakfast to be cooked. When it arrived, it was dried up bacon and cold. Disappointed. My advice is to skip breakfast.
• eddiej674 (10/5): Our Wedding March 6th - If you’re looking for a wedding venue where you can celebrate one of the most important days of your life—a day that will be remembered by all the people who matter most—look no further. You’ve found the perfect place. No matter what your special day involves, this incredible team will make it happen absolutely seamlessly and without a hitch. Rebecca, Dom, and the entire staff are the most professional, capable, and thoughtful team you could ever wish for. They are exceptional at what they do. From the very beginning of the planning process right through to the final minute of the event, everything was handled with genuine care and meticulous attention. It was an absolute pleasure the whole way through, and we could not have imagined it being any better. Thank you all so much. Eddie & Joyce Jones
• Fiona (10/5): -
• Douglas (10/5): -
• Strathardle (6/5): A mixed bag of good and not so good - We looked forward to staying at this hotel having had a marvellous meal a few years ago. This time round we stayed overnight following a family funeral. The hotel is beautiful throughout. Very clean and well kept. All staff friendly & helpful. Our rooms (particularly room 9) were very cold on occasion. The mattresses are comfortable but wooden frame a nightmare for short people to get in & out of bed! Staff working overnight could be heard until 3 am - machines going and talking. The dinner was a HUGE disappointment - what happened chef? 2 out of the 3 courses for myself were inedible. A curry consisted of tough & dry pieces of chicken - both my daughter & I had to leave it. My dessert (Panna cotta) did not resemble it's description whatsoever. It was so dense & unpleasant - one spoonful was enough. My husband was happy with his steak & pecan pie. Staff kindly gave us free cocktails to compensate. Breakfast was excellent thankfully!
• Jamielee (3/5): Very uncomfortable - Staff are very kind The food was vile and the bed was not great room was freezing and not very clean just didn't like atall
• Christopher (6/5): Did not meet expectations - Location, private garden, room set up. Electric heater, burn on bed throw, description was spa bath but was just a normal bath with shower. Reception staff seemed preoccupied and not very welcoming. Bar closed at 09:30 instead of 00:00 as it was quiet, impacting staying paid guests who would like to have used the facilities. Doors locked at 23:55pm, difficult and awkward as nobody available at reception to allow smoking guests out of the hotel for a cigarette.
• Dougie (8/5): -
• C2770AGthomash (8/5): Outstanding 21st & 75th celebration. Rebecca superb; DJ, Dominic & Ben brilliant. Highly recommend! - Fantastic 21st & 75th celebration. Rebecca was outstanding; DJ, Dominic & Ben superb. Highly recommend The Torrance!
• Jack (8/5): - The staff, every one of them were really nice to us and very helpful. The lack of sockets and phone charging points in the room.
• I8854TXjaimeg (6/5): Avoid room 17 on the first floor. - Let me start with the positives. The Torrance hotel is a beautiful hotel with a lovely bar with lots of lovely cocktails. We had a delicious evening meal and a lovely breakfast in the morning I could not fault the bar and restaurant. The room we got was so small, very dark with almost no natural light as the bed was blocking the window. We were only booked in for one night and not I’m much of a complainer but we were very disappointed and underwhelmed with the room but tried to look past that, definitely not worth the £150 we paid! The room we later discovered was right next door to the laundry room and it was so noisy with trolleys going past the whole night and lots for doors slamming, think they were setting up one of the halls through the night for a wedding the next day as there was a party in full swing when we headed to bed and the next morning the hall was set up for a wedding which I suspect was the reason for this. Now I have to add I don’t mind noise at all it’s s hotel it’s going there’s going to be some but I felt it was just to much. I’m thinking we just had a bad experience with the room so avoid room 17 on the first floor at all costs!
• O5171ALmarks (10/5): Excellent Annual Company Event & Accommodation. - Many thanks to Rebecca on the events team, Dom, Jacob, Rebecca (on reception), and the entire Torrance Hotel team for organising and looking after my colleagues and me so well for our annual company event. We thoroughly enjoyed the evening and our stay. We genuinely appreciate the time, effort and organisation that went into ensuring we were so well looked after with food and drinks, and that all the clean, well-appointed rooms were ready for my colleagues on arrival. A special thanks to the chef and morning staff for providing a delicious early breakfast for all of us before we left on Tuesday morning. On behalf of my Directors and colleagues, our sincere thanks and appreciation to everyone involved. We look forward to staying at The Torrance again soon and to our next company event with you.
• Alan (8/5): Comfortable one night stay in good location - Clean room. Comfortable mattress and good pillows. Bedding was good quality We had lunch in the bar which was well presented and tasty. Staff were courteous and helpful. No complaints The room was quite dark and in need of a little updating. The step up to the bed is a tripping hazard. And bed was surrounded by hard wooden frame. It was like sleeping in a cot, and being small it was difficult to get out. Though the mattress itself was very comfortable
• Wendy (1/5): -
• Yolanda (10/5): Comfy and enjoyable - Breakfast was delicious we had the Scottish breakfast. We ate in the restaurant, food was good Services’s excellent. Room was spacious and clean. Bed was very comfy. Would definitely stay here again and would recommend to friends. There was nothing I didn’t like about our stay.
• Sharon (10/5): Very pleasant stay, would definitely recommend and book again - Was very happy with my stay, room was immaculate and very comfortable. Also had a meal booked, meal was lovely and the staff offered an excellent service. There is nothing that I disliked, I enjoyed my stay and staff were very helpful and pleasant.
• Joyce (10/5): Excellent time at the Torrance - The Staff and Chef/cooks were excellent Nothing
• Murray (10/5): Great - Very clean and comfortable, good value Nothing
• Ewan (10/5): Great staff , good food, comfortable rooms . Overall excellent experience -
• James (8/5): Best hotel Ive stayed at in East Kilbride - The staff were very friendly and helpful, the decor was nice. Food was excellent. Hardly any water pressure in the shower (room 16) and no heating on in the middle of January. They did switch the heating on when I raised this and the room was eventually toasty. Room wasn't particularly clean: biscuit crumbs from previous guest on the chair and carpet could do with a refresh.
• Angelhal01 (2/5): Poor customer care regarding parking charges - Disgusted at the way we have been treated after being a returning guest, for family functions , and a recent wedding , this hotel recently implemented parking cctv to charge, people parking using car park visiting vets and dentist ( we dont live in east kilbride so we dont visit those places ) If your parking to visit those places ( fair enough) . We arrived to meet freinds after using this hotel for years for big family get togethers and recently a wedding , we parked as normal, and did not see any parking signs due to bad weather and poor lighting. The people we were meeting were unable to attend due to unforseen circumstances , so we left the car park and headed home . I emailed info@thetorrancehotel.co.uk and the customer care from nicole was poor We will not return to this venue or recommend it.
• Julia (6/5): Stay at the Torrance. - It was great location wise and room had good facilities. The restaurant was also amazing. The room was dusty and table stained. The sink also had some previous toothpaste residue from I assume the previous customer. My keycard wouldn’t work twice after leaving room which was inconvenient. There was no do not disturb cards in the room also so i felt a little uncomfortable as I was on my own for a few days. The shower also leaks.
• Kevin (10/5): - The friendly and helpful staff The rooms were comfortable and quiet The hospitality was excellent All good 👍 for a short stay.
• Michelle (8/5): -
• Priya (10/5): Short stay to see friends - Breakfast was really good. Ordered from a menu and "smorgasbord" cereals etc. Close to East Kilbride town (walking distance) for bars and shops. Parking easy on site. Rooms were well appointed. All staff were very friendly and helpful. Would stay here again next time we are in EK. And, very importantly - good coffee! Nothing really.
• Rose Ann (8/5): Very nice stay - Staff very helpful
• Andrew (10/5): -
• U5944WQlaurab (10/5): Wedding December 2025 - Wedding December 2025 We had a lovely experience from Rebecca, wedding team and staff at the Torrance Hotel. We were cared for from start to finish and made to feel very special! On our day everything felt very organised and calm which made us feel at ease and able to enjoy our very special day. The team were very accommodating to any extras we added on or supplied ourselves. The flowers and cake company the hotel use within their packages were 5 Stars!! We would recommend this venue for couples that are looking for a small and intimate family wedding- thanks again team…we will see you all soon ☺️💒🤵‍♂️👰
• Julie (8/5): Great hotel and location and staff. Very cosy and welcoming. - Location is great . Close to local restaurants and bars . Staff were lovely and couldn’t have been more helpful Some rooms have the bed on a ledge which is a bit dangerous for older guests when they get up during the night - the ledge is a trip hazard.
• James (10/5): -
• H7389JAbillc (2/5): Appalled - Bill here , I visited on a Wednesday. Appalling lacklustre service incompetent barman , couldn't pour decent drinks all night for my lawyers friends
• Charlene (4/5): Disappointing… - The bar and food were amazing staff were lovely. The room was freezing I could not sleep I was still awake at 1am as it was cold I called reception asking for another blanket and they said they would blast the heating and try get me another blanket I ended up leaving before 8am and didn’t even stay for breakfast…
• 725pollyb (4/5): Boxing Day disaster - Party of 11, all had pre-ordered weeks before. Steak cooked very rare, potatoes cold, turkey meal had 3 Brussel sprouts and 2 carrots, one of our party didn't get their dessert. We had to wait at least 45 minutes between courses and were beginning to think about just leaving. When I paid bill I was told a service charge of £35 had been added. I wouldn't mind paying if we had good service but I was very disappointed and asked for the charge to be removed.
• Carolyn (10/5): -
• Francis (10/5): -
• Gerard (9/5): - The receptionist was extremely helpful and friendly and helped me get my room earlier which helped me enormously. Everything was excellent for my stay.
• Leon (9/5): - Cosy room Ground level room with lots of people passing by.. but no biggie
• Heather (8/5): -
• Gordon (9/5): -
• Carli (5/5): Great facilities. Room needs improving - The staff were so friendly , the restaurant was so clean and relaxed and the food was phenomenal Our room had stains all over the bed and hairs and crumbs, our heating wasn’t working so they put a oil radiator in which also didn’t help. So we didn’t sleep one bit with the weather being awful against both windows and how cold it was not to mention all the stains on the bed which was disappointing
• Martin (1/5): Verschrikkelijk - We kwamen de 1 e avond rond 23.30 uur terug bij het hotel en toen konden we er niet meer in,moesten we noodgedwongen ergens anders slapen
• Scott (9/5): -
• Toots (10/5): Will book again. - Very pleasant Hotel. Everything was excellent. Kept knocking my legs on the bed base. Wooden surround.
• Jose (10/5): -
• rachelsJ3418VD (10/5): Wedding - We had our wedding here in November, it’s was such an amazing day. From our first show around, I knew it would be our venue. Staff are so easy to deal with, emails are all answered ASAP!! (And I sent alot) wedding day was everything I could ask for, staff double checked all details throughout the day with us, went over details to make sure we knew what was going on. We stayed the night before and my husband did need to check out with my son at 11am when the ceremony wasn’t till 2pm. I would have thought weddings would maybe have a later checkout than that tbh. We had breakfast the next morning, I think 15 of us and the people that ordered first were actually the last ones to get their breakfast, and when my mum went to say something.. the woman came through and addressed the room saying “we need to be patient” I thought it was quite rude. Apart from that we had an absolutely wonderful wedding day. Thank you.
• David (9/5): Would definitely recommend - The room was excellent, spacious and spotless The breakfast was superb
• Tracy (9/5): Very pleasant stay. Would highly recommend - The beds were very comfortable. Nice rooms. Food was always hot. Excellent . Staff very accommodating It was quite cold in the function suites .
• sam (10/5): - Beautiful hotel very clean and modern the bar also does good cocktails
• Jim (9/5): -
• George (10/5): -
• nicolamS1347RS (10/5): Amazing Wedding Venue - We had our Wedding @ The Torrance Hotel on 22 November and would highly recommend the hotel and the amazing staff team @ The Torrance Hotel. From the initial planning appointment/viewing we could not fault anything and we both felt a lovely vibe that made us want to get married here. We would especially like to thank Rebecca, our amazing Wedding Planner. Our Wedding Day was everything we had wished and planned and we are truly grateful to Rebecca for helping us plan our Wedding Day. She was always available to offer advice and answered any questions we had. She is a lovely lady and nothing was too much trouble. Also a massive thank you to Anya, who was in charge on the day of our Wedding, who tended to myself and my bridesmaids through the day while we were getting ready. Also a massive thank you to Rebecca on our Wedding day for making time to check in on me through the day and for fixing my train on my dress to send me down the aisle. I was so happy and grateful that Rebecca made time to see us on the wedding day fitting us in to her work schedule that day so she was there at the start of our journey right to sending me down the aisle. The staff team were amazing and we would also like to thank Lorna and Vivienne from housekeeping who helped myself and my bridesmaids throughout the day, and also a massive thank you to Jacob, Ben and Dom behind the bar who were so friendly and had a laugh and banter with us all. The DJ played an excellent playlist that filled the dance floor and he was very accommodating in taking requests from our guests and ourselves. So we thank him too. I stayed in the hotel the night before with my daughter in room 6 which was lovely. The honeymoon suite is beautiful I was so impressed with it that, I think I showed the majority of our family and guests a show round in it and they all thought the same that it was absolutely beautiful. The food was delicious, we ate in the restaurant the night before and the breakfast on the morning of the wedding and the following morning was delicious with such a massive choice for breakfast. We had family staying in the hotel too from England and they loved it so much that next time they come to visit us they said they will stay here again as they especially loved the banter they had with the reception staff. I would not hesitate in recommending The Torrance Hotel to anyone that is thinking of getting married there as they will not be disappointed.
• A (5/5): - Liked how close it was to many restaurants and other leisures Room was freezing couldn't make use of shower facilities or jet bath due to the cold tables in the rooms were sticky room was very dull lighting bed was ok not the best to sleep on
• Adrian (8/5): Excellent - would recommend - Clean, tidy. Great staff
• Dennis (9/5): Great location good price. Nice place to stay. - Big car park, nice rooms, excellent price, choice of restaurants and pubs within walking distance. Brilliant breakfast. Heating was on a timer set for 08:30 the room temperature was ok but as the room had two outside walls the temperature got cold quickly. When I called reception they switched the heating on so the room warmed up ok.
• Dean (10/5): -
• MazzaCity1405 (10/5): Fantastic wedding venue - Great wedding venue! Speedy service, fabulous organisation and such a lovely bunch of staff this venue has! We will be back
• Atkinson (10/5): Nice looking hotel. Sizeable rooms. Great food. - Very clean and spacious room. Great breakfast and friendly staff. Thank you. Only problem were raised areas at the side of the bed. The step was a trip hazard.
• Donna (10/5): Would definitely recommend - Perfect All was good
• Simon (9/5): -
• Garry (8/5): A nice experience - We had a nice stay, the staff were first class and our eating experience was very good Our mattress was hard and the mattress cover had urine stains on it
• Raphel (7/5): Lovely wedding venue. - Great wedding venue. Well organised. Lovely day. Friendly, helpful staff. The bed was on a raised platform. I slipped off it at one point and my wife tripped up it. Not the best health and safety.
• IAN (8/5): All in all our stay was good. - Staff were very friendly and helpful. Parking on site was great. The second room we had was very nice and spacious with a good size shower room. Breakfast options were good and the food was okay The first room we had {No 17} was small with very little space either side of the bed and a step up to the bed. To be fair we asked for a change of room which was provided without any fuss. The second room was better but became very cold. We turned the heating on full but it was obviously on a timer and became chilly quickly. We went for an evening meal on our first night and found the menu rather limiting. The food was average at best and a bit pricey. We found the restaurant on the cold side too.
• John (5/5): Choose your room carefully ! - Helpful friendly staff, very good breakfast, EV charger on site, easy parking (though remember to register your vehicle). Soundproofing between rooms 3 and 4 (our room) is non-existent due to connecting door. I suggested to management that perhaps if letting both rooms concurrently it should be to one party. I asked to change rooms but none were available. I negotiated a (small) refund for this issue.
• Tracy (9/5): Had a lovely stay overall, beautiful hotel with amazing staff. - The location is perfectly situated for visiting local pubs and restaurants in the village. Rooms and hotel are decorated beautifully and the staff were so friendly and helpful. The room we had had a built up bed with the mattress enclosed but was a bit awkward to get in and out of without banging my legs, a few bruises as a result.
• Douglas (8/5): Enjoyable in good company. - The staff were first class. Very professional, courteous, friendly, polite and knowledgeable The bedroom could have been a bit warmer.

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