Quality Inn Mount Vernon, IL

Location: 201 Potomac Blvd, Mount Vernon, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Fax/photocopying
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• King Room - Non-Smoking

  Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a coffee machine, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Queen Room with Two Queen Beds - Non-Smoking

  Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features air conditioning, a coffee machine, a wardrobe, a sofa and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Maxwell (7/5): Great for one night while traveling on the highway. Got rest, felt safe, would stay again. - Had two one night stays over the past two weeks. The location is good and the parking area is very well lit and feels safe for evening arrivals. On-site staff was friendly and helpful. This is an older property but I observed the staff working hard to keep it clean and provide a good experience. Room met expectations. Breakfast was typical of hotel free breakfast and I appreciate having it. I would stay here again. On my first night I was surprised by a kiosk-based checkin system with a real person based in a remote location. They couldn't check me in at first because the name on my ID is slightly different from the name on my reservation and this worried me but I was able to change it in the reservation and proceed. For late night (11PM-6AM) check-ins the kiosk makes sense but I'd very greatly rather be welcomed by a real person who can answer local questions and solve problems. I used the kiosk on the second stay and it was simple - real remote person not just a computer and thankfully not AI, but I'd prefer a real person.
• Phoebe (5/5): - Location No coffee or orange juice at breakfast. Front desk attendant at check out was on a video monitor and couldn't provide an invoice.
• Murphy (1/5): -
• Jeri (5/5): - Location Question the cleanliness
• Judy (10/5): Wonderful night. - Conveniently located, clean, friendly staff, reasonably priced. Nothing
• Susan (10/5): -
• Lambert (10/5): -
• Margaret (10/5): -
• Amos (1/5): - I don't like anything about this place It was dirty and ppl smoking weed and I got sick from just being there 10 miss
• Rickey (9/5): Recommend this place very clean good deal for price - Very clean and the beds comfy Really didn’t have a dislike
• Rebecca (9/5): Pleasant for what we needed. We slept well. - Breakfast was good. Coffee was good. It was all good. Just an older building, but clean and neat.
• Dempsey (10/5): -
• Jordan (8/5): -
• Briggs (5/5): - Easy access. One ice machine no pool or hot tub or anything like that for almost 100 dollars.
• Margaret (8/5): -
• Sonia (5/5): - Facetime hostess was difficult and frustrating. English was not her first language and hearing/understand via computer was not helpful. The live staff was very nice and helpful. No live host
• Donald (8/5): Decent hotel with weird kiosk. - The room was clean and comfortable for an overnight stay. They served hot breakfast of scrambled eggs with limited other selections in a small dining area. We were fortunate there was an actual person behind the desk at check in. Otherwise there is a kiosk linking to a person on a screen with a difficult accent and a poor sound system. (We had to use the kiosk for checkout). We would definitely avoid this in the future.
• Alice (8/5): Our stay was pleasant and we slept well. - It was clean and well cared for. The woman at the desk when we arrived was very nice and extremely helpful. The parking near the room we were in was great. It could have used better lighting.
• Guest (8/5): -
• Claudette (9/5): -
• Russ (5/5): Our room was not very cleaned and was stinky -
• Carol (9/5): - It was very quiet. So nice
• Jamie (8/5): - Checking in with a computer and person not on site
• Claudette (9/5): -
• Guest (9/5): -
• Michael (8/5): -
• Jeffrey (10/5): - Comfortable and quiet. Road construction
• Tina (6/5): - Location Nothing
• Debra (7/5): Breakfast was good. Beds were comfortable. Rooms need some updating and could be cleaner. - Location Cleanliness
• Fabian (10/5): -
• Barbara (10/5): - The lady that checked.me in was so very nice and helpful...highly recommend!!
• Hershel (10/5): - The bed was so comfortable.
• Christi (10/5): Staff were friendly and the facility was clean - Conveniently located just off the interstate
• Richard (7/5): -
• Robert (10/5): Very nice for the price. - Convenient location.
• Bev (10/5): -
• Susan (7/5): -
• Al (1/5): Was not worth the cost, if I could get a refund, it is well warranted. - The hotel is in bad shape. There needs to be a remodel as it is dated and falling apart. Not much
• Joel (8/5): -
• Dorie (6/5): -
• Eric (6/5): -
• Danielle (4/5): - Clean rooms and comfy bed Check-in
• Kane (9/5): -
• Kathy (10/5): -
• Barnes (10/5): -
• Wallace (7/5): clean and convenient for a night on the road. - good value and location. nothing fancy but it was clean and convenient for a night on the road. coffee and breakfast were a little disappointing.
• Ron (9/5): - Staff. The desk lady was the best I have ever experienced. She is your most valuable assetm. Desk lady went a over and beyond. We had a scheduling issue that she resolved beyond expectation.
• Michael (4/5): Wasn't great. - Check in was easy - great location close to interstate as we were just passing through. free breakfast was a nice touch but disappointing items while on the go. this place is borderline run down. open bed frame, hairs in bed, dirty pillow cases just made the place feel unkept. The price wasn't appropriate to the condition of the hotel. I would not stay there again.
• Martinee (8/5): -
• Pat (5/5): -
• HAROLD (9/5): - Breakfast ended at 9 am
• Beth (8/5): -
• Anastasiya (9/5): -
• Larry (10/5): - Thought the property and rooms were clean
• Tyler (7/5): Overall good value without many issues. - Easily accessible and had everything I needed. The fan in the bathroom didn’t work at all so they might want to get that checked out. I’m surprised they haven’t noticed it before. But they’ll definitely want to fix it before it creates a bigger problem.
• skeeley (10/5): -
• Robert (7/5): -
• isanti314 (7/5): - Shower had plaster coming off, shower curtain dirty at the bottom and rust on the bottom of the shower curtain rod
• Servicio Caroga LLC (10/5): Excelente el personal - Muy amables y muy limpio el lugar Todo estuvo muy bien
• Arthur (6/5): - We won’t be back
• Tina (10/5): - Very clean ! Very happy with our stay !
• Susan (4/5): - There was a check in kiosk with a person on a screen. Took 15 minutes to get checked because the expedia credit card didnt get approved....
• John (10/5): - Clean rooms
• Kenneth (6/5): - Nice people but old building looks dirty
• Shanna (10/5): - Clean room easy stay
• David (10/5): - Clean, easy to check in.
• Turner (9/5): -
• kathy (7/5): - Convenient location. Good price .Would stay again.
• Michael C (8/5): It served its purpose for an elderly couple for one night. Roomy, clean and quiet. We would stay here again. - Location. Check-in staff was very helpful. Easy access from interstate. Bathroom light/fan was very annoying. Breakfast was okay at best.
• Verified traveler (6/5): Traveling - Hotel was in a covenient location. Good choices for breakfast. Room was not super clean, but not uncomfortable. People working there were nice. The main issue I had was with the kiosk check-in. After traveling all day and arriving tired, I was a little frustrated trying to understand the lady talking in the kiosk and following her directions to use it. She was a nice lady, but between her accent and the machine picking up everyone else’s conversations, it made it difficult to read and understand. The actual person working the desk was able to help when she became available.
• Trafton (4/5): - No human contact. Checked in via video kiosk with a very poor connection. Property is clearly rundown and needs attention. Torn screens on windows, out of service ice machines. Masking tape/ marker signs to give directions inside hotel.
• Donna (8/5): - The price. Room needs a lot of work. Especially the bathroom. Building just needs remodeled.
• Tracy (10/5): - It was a great property to stay at. I didn't have any problems.
• Sam (6/5): Good rest. Breakfast poor. - Rooms clean and quiet. Breakfast eggs were horrible!
• Ivan (10/5): - Clean room with comfortable bedding. Great front desk staff
• Craig (6/5): - It was fine. Staff were great. The room was non smoking but it smelled like old smoke. The carpet was filthy. I’d walk around barefoot, but then when I’d get in the shower and get my feet wet, I’d leave dark footprints in the tub. YUCK. Good work space, stable internet. Decent bed and pillows. Perfect value for the price. Excellent location, right off the interstate and lots of dining/shopping/gas options right there.
• Michael (10/5): -
• Brian (8/5): -
• Lifang (8/5): -
• Diane (8/5): - Only stayed one night. I had everything you needed. Breakfast had a few options. Easy access to get back on the road.
• David (10/5): Second time staying there - Very clean. Easy to check in.
• Jodi (6/5): Not so great - Didn't feel safe and the walls were thin. Stayed on the ground level and could hear people walking around upstairs.
• jeff (8/5): - Clean 1 night stay
• Jill (6/5): Sh!t show - Walked in to check in and you have to check in with this kiosk. Not a fan!! They were kicking out someone who had a ton of trash bags full of things and the person was asking my husband to do things for her. The lady on kiosk was so loud and telling the front desk lady what all to do. The front desk lady was trying to be discreet. When we went to drive around to our room the front desk lady was tracking down the car that was just leaving. I did not feel safe at all!!! No clue what was going on but not a good time.
• Robert (6/5): Not great, but comfortable bed. - Comfortable bed. Roaches
• Radine (2/5): - Wouldn't know, didn't stay. Tried to cancel due to transportation problems but were refused.
• terry (8/5): -
• Paul (6/5): - Very dated. Breakfast was poor as few selections
• Marquetta (10/5): - It was very nice
• Sonia (4/5): Unsanitary - Location Food was not prepared in sanitary location. Photos show milk, bread and egg were located in same area as laundry area.
• Karen (10/5): - Restaurants and gas stations close by and very nice gal at check in
• Sarah (2/5): - Had a double bed room. Always pull down comforters in hotels to look if clean. One bed with sheets that had hair and debris. Other bed clean. Bathroom and floors dirty with hair as if never vacuumed or mopped. This should have been a $30 room not $100.
• Barbara (6/5): - older facility
• Melissa (8/5): nice - clean was only there for 7 hours they said they were dog friendly, had to sign a waiver
• Gary (8/5): - The building itself was outdated, but the rooms were clean and nice, and the continental breakfast was good
• Sandra (2/5): Very poor - Wasn’t there long to form an opinion
• Jeffrey (9/5): Superb - Breakfast was good. Seating was a little crowded, but fine for the limited space available.
• Kelley (8/5): Very good - The check in/out process was different through a kiosk.
• Andrew (6/5): - Not great, but what would you expect?
• Kim (10/5): - Surprisingly pleasant, clean and comfortable!

Photos