SureStay Hotel by Best Western Summersville

Location: 1203 Broad St, Summersville, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• CCTV outside property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Bulk dispenser for toiletries

Rooms Available

• Double Room with Two Double Beds

  The quadruple room provides a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Toilet paper

• Double Room with Two Double Beds and Bath Tub - Disability Access

  The quadruple room provides a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Toilet paper

• King Room - Non-Smoking

  The double room features a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Toilet paper

Guest Reviews

• Vickers (8/5): - Waffles were good. Very glad a Dairy Queen was next door and pet friendly. Cheerios and milk would have been nice
• Andre (10/5): -
• Rine (8/5): Overall, it's a decent place to stay. - Cleanliness and the friendliness of the staff. Could have been a little more for breakfast, sausage or bacon
• Angelica (10/5): -
• D (8/5): -
• Edie (9/5): -
• Robert (8/5): - Better breakfast options. So busy at 8am we didnt get anything 😪 Breakfast
• Kern (9/5): -
• William (5/5): Average stay for the price. We had to drive a few miles for a restaurant to eat dinner. - Breakfast was mediocre. Coffee was very good. The shower was very good. The floors creaked around the sink area. We could hear people walking accross the floor above us.
• Evelyn (9/5): -
• tom (10/5): -
• Jacob (10/5): I loved our trip more then anything! Got to spend some quality time in a place i love. - I loved being so close to everything in Summersville. I was able to meet up with a friend that he hasn't seen in years. Along with this the New River Gorge bridge is right down the road! i definitely will recommend this to my family for their next trip out! The was nothing that i could say i didn't liked other then one thing. My wife and i needed more toilet paper in our room but they had no one available to bring it up. So we did have to go down to the front desk and grab it which i didn't mind too much because we were the ones who said we didn't need housekeeping!
• Bollinger (8/5): -
• Evelyn (9/5): - Breakfast was great. Love having 24 coffee. Nothing planning on booking again for February 2027.
• Everett (7/5): - Breakfast room was quite small but Kept clean. Same as most breakfast offerings. Bathroom vey clean and updated. Very close to highway ànd restaurants We were told by their own booking agent that the animal charge was 10.00 but was 15.00 when we got there.
• Charlene (10/5): -
• Gordonkarae11 (10/5): -
• Carolyn (7/5): For the money great value to get 2 nights to stay! - The room was ( was surprised ) had great space bathroom a little tight for tollite was no alarm clock but for price great value for two nights! The king size bed really comfortable ! The noises from parking lot witch I know is uncontrollable! Breakfast area very small not enough coffee pots have a line of people one person had their own coffee cups that stood a while to fill his up didn't eat breakfast the two mornings so can't judge me because the breakfast area being so small and waiting area we didn't bother to get anything! King size bed came with 4 very small pillows hard to use two pillows!
• aaame (9/5): Great value - Everything, including the nice breakfast. Nothing
• Janet (5/5): Good value for one night stay on the road. - Location. Creaky floors & could hear people above us late at night & early morning walking around in their room. Thin walls… could hear people in room next to us.
• ROBERT (8/5): -
• Fries (9/5): The staff was very friendly and accommodating, and rooms were clean - Clean and friendly staff Nothing
• Olga (8/5): -
• Cox (7/5): Stay in Summersville - The location. It was clean. The price The beds were uncomfortable. There was noise from the heater and road
• Roth (7/5): Overall great value and a lovely host. Has everything you need. - Simple; great host and fantastic location
• Scott (9/5): - Greeted by friendly staff Clean! Shower looked new The fan/ac/heater unit made noise
• Bonita (9/5): -
• Smith (9/5): - Cleanliness and size. Parking lot seemed a little crowded to park.
• Diane (8/5): -
• Beth (8/5): - Tressa and Tom were great - super helpful and informative. The room was clean and comfortable. Very fragrant laundry soap used.
• Wally (8/5): -
• Cayla (8/5): -
• Hembruff (8/5): - Conveinent and cost effective.
• Marion (10/5): lovely - The personal appeal was over the top compared to the next shur stay hotel we stayed in in Brunswick GA.
• Evelyn (9/5): Planning on staying on our way home in 10 days. - Wonderful Paid for my bill. Hahaha 😆
• Robin (9/5): Short distance further off the interstate, but worth the value! - It was close to the place we got tired and driving became difficult. Staff was friendly and helpful. We love the fresh made waffles that were part of the continental breakfast that was included 😋 Bed was firmer than I prefer
• Ronald (10/5): - Location, staff, faculities No complaints
• Luis (9/5): -
• Kris (7/5): - Loved the sign about not dying your hair in the bathtub. The breakfast was on the weak side
• Leanne (9/5): - Staff was very friendly. Room was very clean.
• Jaime (8/5): -
• Kevin (7/5): -
• Darian (8/5): -
• Thomas (6/5): -
• Candice (10/5): Nice place and good price - Location
• Patty (8/5): -
• Misty (10/5): -
• Pamela (6/5): Room was clean. Staff was nice. For the cost I have had stays with some amenities and a sitting area to relax outside. - We had a room on the first floor. Coffee made for morning and in a convenient spot. Quiet at night. No disturbances. No sitting area outside. No elevator. We have stayed here before and had to carry luggage up flights of stairs. When asked about toothpaste they don’t offer it and I had forgotten mine. No store in walking distance.
• Adela (7/5): -
• Misty (6/5): - The other guests were partying all night and kept us up. The people staying in the room above us were stomping all over from 5am and on. We told the front desk lady and she tried to call them and they just hung up on her.
• Marcie (8/5): location was fine, the best thing close was the gad dam brewery n el bandito,EXCELLENT mexican food - breakfast was very limited cereal , waffles which ran out, yogurt and breads, an apple n oj.. all fine with me but not the other 2 traveling with me, we saw a little boy later w a plate of waffles so they must've made more for him :) it's just a regular hotel, it was fine. i guess i would would like to pay $100 total at the most for places like these.
• Jennifer (10/5): -
• Robinette (8/5): -
• Cheryl (7/5): Was ok but we have stayed better. Online picture of hotel was made ro look better than was. - The breakfast was not good. Nothing for a gluten free person except yougart Breakfast
• STEVEN (9/5): - Bed was very comfortable. Shower was nice, good pressure and hot. Staff there is always friendly. Breakfast does not have many choices.
• John (10/5): -
• Cantrell (8/5): -
• Rodrigo (6/5): -
• cairns (8/5): - Very good value. Clean . Woman on duty at check in was great.
• Montes Head (7/5): Tom was super friendly and provided great customer service! -
• Cantrell (8/5): -
• Rick (8/5): Very comfortable and relaxing. - Very clean and comfortable. Conveniently located. The only negative was poor lighting in room
• Mark (8/5): I liked it - Just what I was looking for. Price was good. Clean bed was nice Up date the furniture
• Nancy (7/5): It was good. Front desk worker was an enjoyable guy- didn’t have time to try breakfast- but for the price it was good - Clean It just needs updated. Although clean and comfortable which is most important- it reminded me of the old motels we stayed in on vacation as a kid. Most this needs is just updates.
• Amy (10/5): -
• ANDY (9/5): Great place to stay except putting up with dog issues. - Dog in the next room gave us an unwanted 5:30 AM wake up call.
• Sessanna (7/5): Upgrades - Too close to highway loud.. hard to sleep. Other than that was all good Needs some updates furnace was loud and frig clicked alot
• XINHUI (8/5): 温馨舒适。 - 干净卫生，舒适，安全，员工友善. 早餐很好，面包，水果酸奶果汁咖啡等基本早餐都有，有鸡蛋就更好了哈。
• Gayle (5/5): It was a place to rest - We didn’t hear highway noise The room wasn’t as neat as the pictures
• Simmer (7/5): - Large bathroom. Ground level Couldn't drain the tub. Breakfast was fair at best. Bed was a little firm for my liking.
• Sakib (10/5): - Staff behavior was very good & friendly. Breakfast were fresh and variety of foods. Cleaned and safe environment. Plenty of parking in that location. N/A
• Kevin (9/5): -
• James (10/5): -
• James (7/5): - Comfy room. Nice staff. Barking dogs in the middle of the night
• beckstein (7/5): -
• Jamerson (10/5): The desk employee was extremely friendly and nice - Clean and affordable The room had a stale or musty odor about it
• Christina (10/5): Hood value - Convenient location, clean rooms, friendly staff Everything was fine for our stay traveling with 2 fogs.
• Vicki (8/5): -
• Emily (10/5): -
• Joseph (10/5): - Staff was so friendly. The rooms are dated, but it is very clean.
• Kevin (10/5): -
• Mona (9/5): We enjoyed our stay. - The room was extra clean.
• Haag (6/5): -
• Ryuta (9/5): Clean bathroom and bed are everything for me and it was awesome. - Very clean bathroom Neighbors' voices.
• Jennifer (10/5): Great value, great place. - The ease of check in, cleanliness of everything and the fridge, microwave and coffee pot. Loved that we had a designated close area for motorcycles. We also were placed in a room very near the parking spot. Didn't find the exhaust fan until after all of the towels were used. The neighbors dog barking when someone would go to the balcony to smoke.
• Rick (8/5): comfortable - clean. comfortable beds and pillows. new carpet. n/a
• Lynda (10/5): The staff was very friendly and helpful. - Everything was very clean. Lots of nearby restaurants. Nothing
• Tabitha (10/5): Great place - It was. clean, very comfortable feeling, very safe and well lit.
• Marisol (8/5): Great breakfast and service - Convenient Bed way too high. Could barely get up into bed.
• Louisa (8/5): Nice but not perfect. - Room was clean, staff was very helpful, friendly & accommodating. Breakfast was good. My two main disappointments were low water pressure & very hard bed. We were active during the day & the shower & rest were a bit disappointing but otherwise we enjoyed our stay & were happy with it!
• Alvin (10/5): I w a s traveling from town to great price,clean surroundings piecefull staffs professionalism - It was clear and well taken care of no one just hang around clean,clean and clean Nothing much location was okay I guess but that was it
• Kevin (9/5): -
• Robert (10/5): -
• Yvonne (10/5): - Nice staff. We always stay here on our way to NY.
• Diane (8/5): - Staff was great, room was just what I needed.
• Eakin (10/5): -
• Todd (2/5): - Did not bother checking in. Did not even bother trying to get refund. Very sketchy and felt unsafe.
• Rick (9/5): - Easy room access Rooms are a little dated.
• Kenneth (10/5): - Great stay, easy check-in, staff made me and my dog feel right at home. Room was very clean and spacious. Limited breakfast, but plenty of food options within 5 miles of the hotel. Great place to stay if you’re visiting WV state parks. Will definitely stay there again in the future.
• Carol (10/5): Slept good - Very welcoming staff, felt safe and beds we’re actually more comfortable than higher priced hotels in area

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