Dunes Express Inn and Suites

Location: 2248 North Comfort Drive, Hart, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Pets allowed
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Offsite parking discounted rates available
• Internet access
• Reception hall

Rooms Available

• King Room with Queen bed - Non-Smoking

  This room includes a flat-screen TV, microwave, refrigerator and coffee machine.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Cots
  • Socket near the bed

• Deluxe Room, Multiple Beds, Kitchenette

  1 King Bed and 1 Queen Bed

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Kitchenette with coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free weekday newspaper, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 6 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Room, 2 Queen Beds, Balcony

  2 Queen Beds

  250-sq-foot room, balcony with pool views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free weekday newspaper, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Microwave
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Suite, 2 Bedrooms (1 King and 1 Queen bed)

  1 King Bed and 1 Queen Bed

  550 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free weekday newspaper, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Microwave
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided

• Deluxe Room (1 King and 1 Queen bed)

  1 King Bed and 1 Queen Bed

  275 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free weekday newspaper, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Microwave
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Queen Room with Two Queen Beds - Non-Smoking

  There is a cable TV in this air-conditioned double room.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Toilet paper
  • Cots
  • Socket near the bed

• Standard Suite

  This suite has a tea and coffee maker, heating and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Heating
  • Toilet paper
  • Socket near the bed

Guest Reviews

• Shelley (10/5): - The location and area was nice. Quiet hotel
• Ruben (10/5): - Friendly staff and immediate servace
• Kathleen (9/5): -
• Jennifer (9/5): - We asked for early check in and it was confirmed for me to have a call ahead. Unfortunately, I had my grandson and it was an extremely busy day as our families were preparing for a wedding, and I did not have time. Upon check in I was delighted to find out that the room was ready. The room itself exceeded our expectations. The staff we encountered throughout our stay were exceptionally friendly and helpful. The facilities were very nice as well. I would definitely recommend our room for a family looking for a nice friendly family atmosphere with a great pool. OH! And the refrigerator was actually cold! Which was great when I unpacked all of the toddler's food! Upon check in the hostess was somewhat rude, as though I was bothering her walking up to the counter. I told her who I was and she said "Oh yeah. You were supposed to call ahead. AND you requested a pack and play." Yes, that is all true. I stated that my daughter had actually packed one, so if that was not available that was no problem, and that if the room was not yet available we could go to the wedding venue and check in after. She then, less than enthusiastically, said "no, its already there, and it IS ready. " Strange that the first actual person I interacted with was less than friendly. I would have expected a hostess to at least suggest I pull around to the other entrance being that I was checking in with a baby.
• Olga (8/5): -
• Michelle (8/5): -
• paul (8/5): -
• paul (8/5): - Pool indoor. Breakfast. Modernized. Near Hart. Near my project.
• Borrego (10/5): -
• Yazmin (10/5): -
• Yazmin (10/5): -
• Kelsey (8/5): -
• McCord (10/5): -
• Ann (5/5): - Location Other guests being excessively noisy late in the evening, and a couple members of the cleaning crew outside my door, which had a do not disturb card on it, at 8:30 in the morning yelling to each other about a toilet brush.
• Maxwell (8/5): - Nice spot near a lot of different things
• Raymond (6/5): - Coffee maker in room did not work. No body soap in room. Nice pool and hot tub.
• Amber (8/5): - Staff was friendly. Parking was great. Not enough blankets or the ones we had were very thin. Otherwise a great stay.
• Louis (8/5): Our main focus was to bike ride and this place was perfect for that. - We liked that you could easily access the bike trail from the property. There was quite a bit of mildew on the bathroom ceiling and I find that unacceptable.
• Colleen (10/5): - The check-in staff was very helpful and friendly. the Breakfast offered a nice variety and the bed was really comfortable. Grateful for the location too.
• Raahel (4/5): - Room had a dirty random sock in the corner when we got there. Our mimi fridge didn't work. Beds were rock hard. Bathroom has no vent so everything in the bathroom is rusty. Bathtub stopper didn't work. The hot tub ( the reason I chose this place) was down half the trip. The keys cards cant be placed by your phone or walet or they loose thier programming and stop working. They offcourse don't tell you this.
• Andre (6/5): lot of pillows - Chose this hotel for its proximity to the dunes and Silver Lake. check in and out was easy and staff were always pleasant. Our room was standard fare, nothing fancy but a clean place to lay your head with a lot of pillows, which is a nice touch. we had no weather issues during our stay and noticed the internet here isn't strong. water pressure was good and there were plenty of room amenities. the continental breakfast offered both hot and cold food items to start the day. the pool area is very large with tables and chairs and it is connected to a good sized outdoor area with a couple of picnic tables outside but the doors were locked from the inside of the pool area to access this area or walk completely around the building. There are no shade trees on grounds and no outdoor chairs like many hotels have, which was a disappointment bc the weather was beautiful and couldn't understand why not use that large outdoor area to its full advantage for customers, especially during the fall while its still warm out. Overall, its an average hotel, a bit dated and showing but at least its clean, the staff are nice and its a short drive to the lake and dunes
• Dan (10/5): - very nice
• Mary (6/5): - Checking in lady wasn't friendly quite cranky. Other staff at desk pleasant. Too many chemicals in pool. No elevator i have 2 bad knees. But was a nice place.
• Brenda (10/5): - This is a beautiful property with excellent staff and beautiful pool and whirlpool. Only 2 complaints. The whirlpool was not hot at all the 1st nite, so I talked to Michelle, the night clerk and nite #2 it was wonderful. One recommendation, don't let wild boys in the WHIRLPOOL with pool noodles that were coming apart into pieces that will end up in the filter. And the chlorine was WAY too high in the whirlpool. The main pool was beautiful, clean and comfortable. The rooms were very clean, but not enough towels. Beautiful nicely decorated comfy rooms. Plenty of parking with super bright safety likes.Very much appreciate it we had our expensive bikes and many people had ATVS and UTES. And even some Dune buggies. Mediocre breakfast but plentiful with lots of options and great COFFEE. LARGE breakfast area with adequate seating. NO ELEVATOR.
• Nic (7/5): -
• Richard (6/5): - Felt like everything was in the 1990s. No soap bars in room. No lotion in the room. TV remote with tape holding in the batteries. TV movies all from the 90s. 90s room phone (just like rotary dial but with push buttons). … It got the job done, but don’t expect extras.
• Svitlana (8/5): -
• Amber (6/5): - Property was nice. Definitely needs some updates to rooms. My window didnt lock and there were no tv channels for kids in my room. The hot tub and pool was great. But, chlorine was very strong, burned my eyes. Just needed to open more windows in pool area. Complementary breakfast was great. When i went to check out and leave my keys the lady was very rude and looked at me like, "what do you need"? Not a great attitude.
• Lauren (10/5): Dunes Express Inn - Great location and hotel for your money. Right off the expressway, and had gas and food right there. Great breakfast, better than your typical continental. Eggs, meat, make your own waffles, fruit, etc. Pool was refreshing and the hot tub didn't disappoint. Even had tanning available, but didnt use it.
• Tasha (6/5): A place to sleep - Though I had a dog The room was smelly we had to open the window. The hallway carpeting was stained, bed was a bit uncomfortable. Shower was ok
• amy (10/5): - It was close to the fairgrounds that we had to work at Nothing
• Antonio (6/5): - Room was definitely out dated and the room smelled musty. In all everything else was okay
• Lexy (7/5): -
• Mark (10/5): - Friendly staff. Nice breakfast options. Would stay here again.
• Zachary (6/5): - We will not be staying here again. Staff was friendly, but the state of the hotel was not clean. Our room was smelly even after we removed trash from the previous tenants. There was no soap or shampoo in the room which staff were kind enough to provide after inquiring. The carpet was stained and dirty all about the hotel. The breakfast was better than most hotel breakfasts. Location is prime but not worth $230 for a standard room. We did not use the pool or hot tub.
• James (8/5): - Close to the Golf course.
• Lillian (4/5): - Not the best. Good points: greeter was friendly, sheets looked clean. Needs improvement: carpeting was hideous filthy throughout inside and outside of room. Hairball found in bathtub drain, then tub had a slow drain. Free breakfast was underwhelming. Paid $260 for one night lodging that was worth $50 at best. Do not recommend, look elsewhere.
• Chirley (8/5): Closer to everything - Good size rooms, good breakfast. The second day we went to have breakfast 30 minutes before it was over and there was almost nothing left
• Karen (10/5): - Me gusto mucho. Muy limpio y el olor del hotel es bueno no huele a cigarro. El desayuno es muy bueno. Me gusto mucho la estadía en el lugar.
• Melissa (8/5): Main areas of hotel clean and updated, rooms are old and need cleaning. Staff wonderful! - The front desk staff was exceptional, very friendly and helpful. They went out of their way to make sure we got a room that worked out best for us and even let us see a few rooms to help us decide what would work best for us. The breakfast was also nice, the area was very clean and well kept in the lobby, breakfast room and pool area. The rooms could definitely use some deep cleaning and updating. The walls were dirty with stuck on stains and the carpet visually filthy in main run areas and with very worn furniture.
• Kristen (4/5): This hotel was not worth the money that we paid. - The continental breakfast had a great variety and tasted great. The morning breakfast staff was so nice and helpful. The pool was large and clean, the cabana spot with chairs was appreciated, and the hot tub was nice. The room smelled terribly of smoke and never went away, the pillows were dirty, side of bed skirts stained and dirty, faucet in bathroom coming out of the wall(could see mold around faucet and grab bar), walls were dirty, and the air conditioner filter was extremely dusty and dirty and my husband got very sick from use of it. Also, the pool and hot tub were nice but were used daily by outside people not staying at the hotel. Every morning the pool was used by an older women's exercise group and on another night a single exerciser came in with her gear and loud speaker blaring her music while others swam. We rarely saw staff at the front counter and had to ring a bell for service every time. They never had pool towels out and had to go find someone each time for towels. It was also very loud at night with people talking/shouting past 12am and doors slamming. Housekeeping was not great. They didn't take our overflowing trash and didn't always replace the towels that we placed on the floor for new ones. The bathroom had no exhaust fan and would get so wet after each shower, door was warped from water condensation and hinges all rusty. We also found a huge wolf spider(with many spider babies on her back) in our bathroom underneath the bath mat on the floor. They all scattered when we tried to kill them. Saw another huge wolf spider on our last day going after another bug on the floor.
• Elizabeth (4/5): - Not only did I feel like it wasn’t clean, for that amount of money I should have clean sheets and towels every day. At the very least, they should have made the beds each day and cleaned the bathroom. I won’t return to this hotel.
• Angela (8/5): -
• Apolinar (4/5): - Didn’t like: room service did not make our beds daily, they did not come every day, they did not empty trash cans when they fid, crumbs in a corner left by previous tenants were not vacuumed no washer n dryer were available for us to use offered us the service but at a fee breakfast was ok 7 out of 10
• Burnison (7/5): I have stayed many times at this hotel. It is always comfortable and is local to many stores. -
• maria (10/5): Nice family accommodations - Super friendly staff. Nice accommodations. A little old in bath but they did well with what they had. Comfortable and good breakfast too
• jenny (8/5): - Not much to eat late night
• Verified traveler (8/5): Family vacay - Hotel was very nice and clean. Bathroom floor has some loose tiles that could use maintenance, otherwise room was great. Kids loved the pool and breakfast was good!
• Victoria (10/5): - The pool was great, and the breakfast buffet was great too
• rob (10/5): - Room was nice, clean and well maintained. Staff was helpful. Nice breakfast with biscuits and gravy, omelets, waffles and other breakfast items. Coffee and tea all day long. Nice pool. Short drive to the dunes. We enjoyed our stay!
• Stephen C (10/5): - Good bed
• Kyls67 (7/5): Overall Nice - The room was nice. Bed = 8/10 in comfort. Room = 10/10 in cleanliness and AC function. Breakfast = 7/10 in options. $300 for one night was quite a lot. We simply wanted a bed and shower for the night, but our options were limited.
• Patricia (8/5): Very good -
• Amy (6/5): - Booked about 3 weeks out for vacation in the Silver Lake area. It was the only affordable place that had a two bedroom option. The 2 bed room had ample space for 3 adults, the extra room had a separate tv and we could not hear much when the door was closed. The king bed was worn, you can feel the springs, and a bit uncomfortable. House keeping did come during our 2 nught stay but they did not do much but change the trash. We had to go down to the desk multiple times for towels, bedding, and toiletries. The indoor pool is big, hot tub was working and clean. Continental breakfast is low quality and typical. A few restaurants near by, but all the service and food is average. Majority of the guests kept quiet during the night. A nice biking, hiking trail right behind the hotel. Overall it was a fine stay.
• Bridgett (2/5): - We called the front desk informing them of the dampness in the room and they said we could come get new sheets and change. We did but it was still very damp and uncomfortable.
• melissa (10/5): - We've stayed here a few times over the last couple years. Breakfast, pet friendly, availability, proximity to Silver Lake are all reasons we choose this hotel. Staff is always welcoming and helpful. Hotel is clean and room are good sized!
• Lasco (7/5): Good - Great location. Pool and hot tub Carpets could use a deep clean. The bathroom floor was pretty warped from what looked like a previous leak and repair.
• Maribel (4/5): - Check in was great, breakfast was great the only downside was the smell of the bedroom and that housekeeping did not clean our room either night we stayed. They only replaced towels
• Nathan (10/5): Exceptional -
• Patricia (8/5): Very good -
• Nikhil (10/5): - It was a very good stay and nice and clean hotel. Room was good, the beds were comfortable. Indoor pool was really nice, kids enjoyed.
• Ranbarger (6/5): Stay was ok hotel needs to work on fixing there equipment - The location and staff was friendly The toilet was broken we called the 1 st night with no response 2 night our room flooded with sewer water didn’t sleep well either nights
• Gloria (8/5): - No elevator
• Monica (6/5): - It’s a motel. So you can’t expect much. Common areas are nice and clean. Room was good, clean. Service is lacking though. 9 am and breakfast had very little. When asked the staff answer was “Humm…?” Otherwise, a good spot near the Silver lake…for a night or 2.
• Steve (10/5): - Clean and convenient easy access to restaurants in the highway
• Yolanda (8/5): - Very Clean, and staff was very friendly. Just a bit outdated but i would stay again
• Rita (4/5): - The nonsmoking room was Smokey! All around under par for the price. The grass was full of bugs
• Jeepjose (9/5): Superb -
• Duane (6/5): - Surrounding pool floor is dirty. One plug didn’t work in our room. Severely lacking plugs in the room. Shower grab bar was broken.
• Dustin (9/5): Superb -
• K (10/5): - Way above my expectations
• Christopher (8/5): Meh… - Dunes Express Inn & Suites was average at best. The bathroom was horrible. The faucet into the tub was turned so the water came out sideways. The shower head was falling apart and adjustment knob was frozen in place. The water went cold in the middle of the shower, and there was no soap in the room for the shower. There was a soap dispenser above the sink and shampoo and conditioner dispensers in the shower, but no soap for the shower.
• Robert (6/5): - Room was not well cleaned. There was n o elevator to the second floor and partner had just sprained her ankle. Staff seemed unconcerned about cleanliness and did not heed our request to not send cleaning staff in the next day.
• Shannon (10/5): Exceptional -
• Jillene (8/5): - Room smelled stuffy and needed swept behind the bed
• Ann (7/5): Good - Location Breakfast was just ok
• Jendruczek (9/5): Superb - There is area outside of the pool area to grill if you bring one.
• Kevin (6/5): - The hotel already looks very dated. The service was excellent.
• Katlyn (6/5): - Beds were very firm, pillows were kind of small. Everything pretty outdated especially the TV. Pretty sure the channels were as old as the TV somehow and I’m not joking- programs from the early 2000s. Wasn’t easy to entertain the kids at night with the tv. A kids show or movie would have been nice. Nothing super special but will do when booking last minute and nothing else is available. Easy to park the dune vehicles/trailers.
• Lori (2/5): - Room was overpriced. Sink was infested with ants. Furniture belonged in a dumpster. DO NOT STAY HERE
• troy (6/5): - Staff was great friendly and helpful, Beds was to firm,free breakfast was unimpressive,construction going on close by started before 7:30am noisy
• Chris (10/5): - Nice clean and quiet place to stay
• Kristina (8/5): One night stay - Stayed here for one night on our way to Leland. The front desk clerk was very friendly and helpful. The room was clean, and the breakfast was decent. We were by an outside door so it was a little noisy.
• Amber (10/5): - Very clean and pleasant!
• Patricia (10/5): Exceptional -
• Raymond (10/5): - It was awesome very nice and kind people
• Kayla (10/5): Exceptional -
• Merilee (10/5): Fun Weekend! - Close to town and the Silver Lake Sand Dunes. The pool was huge with a nice hot tub. The hotel was a bit outdated, but they were working on renovations when we arrived. Breakfast was ok. More protein options would have been awesome.
• Kimberly (6/5): Stay elsewhere - This place is old and outdated. Breakfast was gross and limited. Eggs were cold. Sausage gravy was too. Bed was horribly uncomfortable and the linens need to be replaced
• Caitlyn (10/5): Birthday/Dunes trip. First time!!! Will be back! - It was first time there; and very clean and well kept hotel. Everyone was very friendly. Only couple things I would change. 1. The binder they give you with the information was completely covered in coffee stains. 2. The event calendar they had in binder was from 2019, so maybe an update on that. 3. The shower curtain wouldn’t stay closed on the side so the water kept making a huge puddle outside the tub. 4. Maybe keep and extra blanket in room as well.
• Jan (6/5): - Nice pool, but busy with classes both swimming and aerobic. People not staying at hotel can swim or come in to use tanning rooms. Staff was friendly. Room average hotel.
• Gualberto (10/5): - Big pool
• Phil (10/5): - We chose this hotel because I knew of the cleanliness they keep their facility. I have stayed here in the past for work for EFF and appreciate the fact that the staff definitely take care of their guests. They are in the process of updating as well and what is completed looks very nice.
• Lisa (10/5): - Staff was friendly and helpful. The rooms and the pool were clean.
• Ashley (6/5): - It was good for a quick stay. Upon arrival the front desk male worker strode behind the desk on his phone (as I can see him in the mirror) for a few minutes then I rang the bell and he came up. We get checked in and get into the room where the tub has hair all over, the beds have hair, and the room was set to 56°. The toilet ended up breaking. The tvs have about 8 channels and none for children. Poole as nice but VERY chlorine-y. Literally burned our eyes for hours. So like I said, good for a quick stay but would recommend elsewhere if you have kids.
• Mike (10/5): 5 stars 10/10 will definitely stay again! - Very clean and the staff were excellent! 10 out of 10 No gutters on the gable to the front entrance. Water puddle mitigation
• Paul (10/5): - Hotel clean, staff nice and good breakfast
• Benjamin (10/5): - Great stay.
• Tanya (8/5): Very good -
• Denise (10/5): - It was a nice place to stay.

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