Quality Inn Johnson City near Downtown
Location: 1900 S Roan St, Johnson City, Tennessee, 37601, Johnson City, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Welcome to Quality Inn Downtown, your ideal getaway in the vibrant heart of Johnson City!
Recreational Opportunities
Dive into relaxation with our seasonal outdoor pool, where you can soak up the sun. Enjoy complimentary wireless internet access throughout the property, so you stay connected while unwinding.
Comfortable Accommodations
Our 44 air-conditioned rooms come equipped with refrigerators and microwaves, ensuring a home-like experience. Indulge in entertainment on flat-screen TVs, while complimentary toiletries and hair dryers in the bathrooms offer added convenience.
Business and Convenience Amenities
Stay productive around the clock with our business center and 24-hour front desk service. Enjoy the ease of free onsite parking and a complimentary on-the-go breakfast served daily from 6:00 AM to 9:00 AM.
Elevate your stay in Johnson City—book your room today!
Important Information
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Designated smoking area
- Wheelchair accessible
- Outdoor pool - seasonal
- Television in common areas
- Free breakfast
- Wheelchair accessible parking
- Braille or raised signage
- RV, bus, truck parking
- Free self parking
- Free RV, bus, truck parking
- Free breakfast to go
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Handrails in stairways
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Room, 2 Queen Beds, Non Smoking
2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Free newspaper
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Alarm clock
- Free newspaper
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Room, 2 Queen Beds, Smoking (Efficiency)
2 Queen Beds
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Free newspaper
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Laptop-friendly workspace
-
Room, 1 King Bed
1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Alarm clock
- Free newspaper
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Laptop-friendly workspace
-
Room, 1 King Bed, Smoking
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Alarm clock
- Free newspaper
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Free newspaper
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Room, 1 King Bed, Accessible, Non Smoking
1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height view port in door
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Wheelchair-width doorways
Guest Reviews
- Malone (8/5): -
- Acionit (9/5): -
- Ashley (3/5): -
- John (10/5): - It was great Everything was good nothing to change
- Amanda (7/5): Beds & linens provided were clean but some things were overlooked when cleaning from the previous tenants. - Convenient & near everything we needed. There was still leftover pizza in the fridge & used, wet wash cloths hanging from the shower rod.
- Kevin (9/5): -
- Katie (6/5): It was okay for the money - Room was clean and had plenty of room It didn’t feel like it was in a good. To be pet friendly they only had a very small area of grass right beside the road. They have a $100 refundable deposit.
- William (7/5): Frustrating, probably won't stay there again. - Placed reservation and card was not supposed to be charged until I checked in. They charged the card 3 days before check in. It was my daughter's card she put on there to reserve our room. Then was told by manager named Stacy thst even when I checked in with my card that my daughter wouldn't get her money back until we checked out. That it was being used as a deposit, even though at that point they would have had mine, the guest, on file. When questioned. Stacybwas rude and condescending. This is not the first-time she has had this attitude with my family. She did everything remove the charge from my daughter's card but it never should have been charged in the first place. My daughter says she has reserved many rooms through your site with the check in at time of stay and her card was never charged before check in. She remains highly upset because it posed some financial issues for her. She says she's not using your site again because of it. The manager named Stacy was rude and condescending to my daughter.
- James (10/5): - Hottub Nothing
- Kathleen (6/5): It worked for a quick stay to be close to family, but I wouldn’t choose to stay there again. - Great location. The bed was comfortable. No elevator, I had to carry a heavy suitcase up the stairs. Seemed like many rooms had a plumbing issue. The parking lot fills up with professional trucks, it’s difficult to find parking nearby.
- William (9/5): -
- Kayla (6/5): - There were 2 holes in the wall, blood stains on blanket, had to request new blanket. House keeping came into our room while we were gone without us knowing, took dirty towels, didn’t leave any towels. When try to go to front desk no one was there.
- george (8/5): -
- Anne (10/5): - Like everything about this hotel. Have been coming here for several years, and am grateful that it accepts pets. For the first time in all the years I have been staying here, I saw a cockroach in our room. My husband reported it the front desk and the clerk immediately called an exterminator.
- Tom (10/5): My stay was excellent. - Breakfasts very tasty. The staff was excellent Not sure
- Ed (9/5): Would book again in a minute. - 92 degrees outside, arrived a little before check in. Stacy at the front desk was super accommodating, efficient, friendly, and HILARIOUS! Got in our room moments after arrival, the AC was blasting, it was almost COLD, everything spotless. Frankly, at the price, I was kind of expecting a roach motel, but I'd be happy to stay here again. It was very close to everything we came for. No late pool access, but that's pretty standard :)
- Wade (8/5): -
- Brad (8/5): -
- Susan (1/5): Worst stay ever.. - Nothing but it was close to things Everything except for the lady when I arrived
- Kevin (7/5): -
- aaron (5/5): The room did what it was supposed to do for the night sleep. - Breakfast was average. Premade food. Like fast food restaurant. The water pressure was bad, and the shower didn't warm up. Very dated room compared to photos.
- Troy (10/5): Great little overnight hotel. - Perfect room for the price and location. Nothing.
- Heather (10/5): -
- Chad (10/5): -
- Antley (8/5): - Bed was comfortable. Room ckean and neat. Water pressure not good.
- Jay (10/5): - Very convenient location. Offered smoking room. Neighborhood is a little shaky
- Kathleen (7/5): It was convenient and the bed was comfortable. Breakfast was standard hotel breakfast. Staff was very friendly. - Friendly staff and good location. No elevator. Carrying heavy suitcases up the stairs was a challenge. Issue with the plumbing, the toilet wouldn’t stop running and the sink didn’t drain properly.
- Edward (10/5): Very good - Excellent hospitality and facilities!
- Mary K (4/5): - Mattress okay. Water hot. Noisy heat/air conditioning. needs new plumbing fixtures. Really lousy breakfast, dirty tables in dining area, ridiculous trash can, HORRIBLE coffee (if you want to call it that). Staff was friendly, helpful, and nice. I can only conclude that the Choice group of hotels (owners) are just really CHEAP when it comes to providing anything of real "Quality" to their guests.
- Lee (10/5): - The hotel is in a well-lit busy area of town. Very clean and comfortable.
- Deborah (6/5): - Room was cleanish, but the room and property are outdated and in dire need of a remodel. The carpet was so old and in need of replacement that I would not take my shoes off except in bed. Lobby also outdated and screaming for an upgrade. No complaints about staff, but would not choose this hotel again, especially at this price.
- John (8/5): - Clean room friendly staff But I didn’t get the room I had booked and didn’t get daily room service after I had requested it !
- Stephen (8/5): - Not bad. Just an encounter with a not pleasant staff at the front desk. Okay but not really alright. We brushed it off.
- austin (8/5): - Lady at the front desk when First checked in wasn’t very nice but other than that, the stay was fine
- Debbie (7/5): ok - Breakfast was good. Location was good. Staff was friendly. It appeared that people were living there and would keep their door open all of the time. Also people who were not staying there would go in and eat the breakfast.
- Brian (1/5): -
- DANIELE (5/5): -
- Steven (8/5): - Amazing customer service
- Stephen (10/5): Satisfactory!! - Not bad for a one night stay. Bed is comfortable and sheets are clean. Bathroom is clean.
- Emelyn (4/5): It put a roof over me and my son’s head for 12hrs - Checked in…remote wasn’t working. Opened it and find battery has been in there forever just by looking at the powdery stuff. Fridge needs to be defrosted. There was a hole in the bathroom door, only seen from inside the bathroom. Looked like a fist went through it. Rug is dirty. Room seems like it has not been occupied in a long time. With the hotel being down the street from the university, I was expecting it to be cleaner. Came back late and another customer flagged me and said don’t bother checking in and that he was leaving to drive 3hrs to go back home. He also said he changed rooms 3times.
- Christopher (8/5): - Property needs a facelift, but you can tell the friendly/ helpful staff is trying very hard to keep things afloat. Nothing really to speak of immediately around the property, but everything one needs is a short drive away. Pleasant/safe stay.
- michelle (6/5): It was ok - Distance to college and to downtown No cleaning of the room. Had to go get towels from the front desk each day but also return the used Had to empty garbage each day because no room cleaning service. No pool towels.
- Audreyanna (10/5): - Overall simple and easy check in process. Area wound is kinda sketch but everything looks clean and decently upkept
- Michael (3/5): Great management, needs cleaned better - Great location with plenty of parking. The management of the hotel was prompt in addressing our reservation issue and quickly rectified the situation. The carpet was sticky. The room had a smell. Night staff wasn't very cooperative when there was an issue with our reservation.
- Stella (8/5): Nice - It was a last-minute day. Check in was friendly climbing a little fast food places around it but mostly we want to spend time with our young niece.
- Charles (8/5): Comfortable stay - Comfortable quiet room Breakfast good Could use a microwave Staff helpful
- Dorothy Virginia (10/5): - Very nice staff and a clean, quiet room.
- Beasley (1/5): -
- Verified traveler (6/5): Pleasant staff, room issues. - We had an issue with the room condition on arrival (smell, plumbing, etc.), that resulted in my family not wanting to stay. I’m sure the staff will address these concerns. We were pleased with the helpfulness of the staff and they did issue us a refund. Managing a motel is difficult, I’m sure and would think it could improve in the future.
- Dion D. (8/5): - Complementary breakfast and value
- Lisa (9/5): Excellent place to stay - The staff, Stacy, & all the others were very helpful and friendly. The Continental breakfast was great. Anytime of day or night I could get a cup of coffee. The room was very clean & when we asked on the third day if they would clean, they rushed right to it. The price for our stay was fabulous. Nothing
- Beat (5/5): - They charged an additional 100 for a cleaning fee, but the stain was there before I got the room.
- Sabrina (3/5): -
- Jeremy (7/5): Good -
- Guy (4/5): - Staff was terrible
- Robert (6/5): - Staff members were pleasant and friendly. Breakfast was good. Mattress was comfortable. Nice tv. Safe didn’t work. Toenails were on and in the pullout sofa. Girlfriend emerged from the pool with a large bandaid in her hair and corner of unit by the sofa was dirty but other than that bed was comfortable and clean as well as the bathroom. Stayed 2 nights and price was reasonable for the stay.
- Sally (1/5): Bad - The pool was fun. We booked 2 rooms, and 1 room the tv didn't work. Front desk said they would fix, never did. I asked for a discount and because I used a 3rd party, I already got a discount, said there was nothing they could do. It's also in a bad part of town, lock your cars and pray.
- Mykola (9/5): Superb -
- Marcus (10/5): - Excellent
- Christine (10/5): Will stay again - Location, clean, comfortable,nice staff
- Verified traveler (6/5): Hinder - Nice jetted tub, but the mattress topper was really thick and soft. Every time I moved, the bed shook like it was Jello. The bathroom door would stick and not close all the way like the door jam is warped. The a/c smelled like musty mildew when it first comes on. Otherwise, tge room was large and had a microwave and mini fridge.
- Glenda (9/5): Superb -
- Charles (6/5): Cheap - Staff were helpful and friendly. It was old and run down but they tried to keep it clean so it was good even so…
- Dolly (10/5): Exceptional -
- BIANKA (10/5): - It was good for rest and good enougs breakfast , easy parking areas, good AC , comfortable bed with tv microwave, fridge, iron, coffee maker, blower ect. The toilet was slow as well as the sink carpet need to be clear look old and dirty, some of receptionists wasn’t the frendly to say a simple good morning overal was good stay , im sure i will come back!
- Yancy (10/5): - Clean place.. kind staff!
- Kandace (4/5): - Stained and dirty sheets, flying bugs, freezer ice is brown, stained pillows doors don’t shut properly
- Judith (6/5): Nice but you charged my card and they charged my card so one of you better refund me I only stayed one nigh - Location was great Room smelled moldy
- Crystal (10/5): Exceptional -
- Kent (7/5): Good -
- Lendsay (10/5): - Good
- Carol (9/5): was a good stay - enjoyed the pool breakfast was good had trouble with card key which they fixed
- Joseph (2/5): - Andrea at the front desk was rude and purposely did nothing to accommodate our request. We asked for a first floor non smoking room. She gave us a smoking room where the door didn’t work properly and the bathroom door didn’t close. We asked for a different room on the first floor and were told there were no other rooms available. We were on our motorcycle and explained that since we had a lot of items to carry in, the second floor would be difficult for us since we are senior citizens. A young man came in after us, with no reservations, and she gave him a first floor room that she said was not available for us. I talked to the manager the next morning, he said he would talk to her. It’s their policy to give motorcycles first floor so they can be close to their bike. I hope no one else is discriminated against like we were.
- lawrence (8/5): - Gy
- Kenneth (7/5): Very good for the money - Location was very close to what we needed The harsh chemical smell of the cleaning supplies used to clean the room
- Stephanie (7/5): Good - Location Bathroom needed some cleaning and had black mold on ceiling. Door to the room did not seem to close completely
- Kathleen (1/5): Bad -
- Frances (6/5): Overall it worth giving a shot -
- Lito (9/5): Superb - Location and spacious room The bathroom door does not close. The aircondioner is hard to control
- Brenda (10/5): - Good
- James (2/5): - DO NOT STAY HERE! The carpet and furniture were very dated, but that was not really a problem. When we entered the room, the AC was set on 80 and di not get much lower than that the entire stay. the desk chair was missing screws and I fell when I tried to sit in it. The bed pillows were only half pillows. There was mildew on the edge of one of the comforters. On the second day, my husband happened to look up at the shower ceiling; it had black mold on it. I guess the old addage "you get what you pay for" applied.
- Yelixza (7/5): Good -
- Cheryl (9/5): family visit - liked the location. the staff were friendly. the room was sufficient. n/a
- Cheryl (9/5): Superb -
- Barbara (4/5): Very dissatisfied - The carpet and tile in the bathroom were filthy! To get clean towels you had to take the soiled ones to the front desk to get clean ones. I would never stay there again and would have left except it was college graduation week and everything was booked.
- Barbara (4/5): - The carpet was very dirty and to get fresh towels you had to take the dirty ones to the front desk yourself. Never experienced that before.
- Marcus (10/5): - Very good
- 331taffyd (6/5): Was OK - After reading previous reviews of this hotel from last year, I was a bit hesitant to stay here, but upon arrival the ladies at the front desk were very friendly and welcoming. I was given a room on the ground floor. When I entered the room, it was very clean and fresh smelling. However, the floor in the bathroom was a bit tacky from whatever cleaning product was used, the towels were small, and unless you request it, the room is not cleaned daily during your stay. The free breakfast was mediocre at best. The eggs were powdered eggs and had to request for them to be replenished. Also the area the hotel is in was a bit sketchy but felt safe.
- Shanna (4/5): - People hanging out in the parking lot doing ddrugs .. scared me room was outdated and humid.
- Linton M (8/5): - Sufficient
- William (4/5): Race trip - Was in town for a race. Booked last minute online due to our other hotel being an issue. Staff was very nice, grounds clean. Bed was comfy, pillows were weird half pillows. Bedding needs updated. Clean but worn, same with towels. Room and floors need a deep cleaning. Did ok for a short stay.
- Lana (6/5): - Needs to be updated as the dirty carpet and spotted walls and ceiling gave me an un clean and un easy feeling
- Stephanie (7/5): Good - Affordable The place could have been a little bit cleaner l worked for a hotel l found several issues
- Heather (6/5): - My biggest complaint is that this Quality Inn is advertised as a hotel but is in fact a motel. As a woman traveling with her 20 yo daughter, i wanted a hotel. The room was mostly clean as long as you didn't look behind things, something nasty was clogging the sink drain, and the area around the place was sketchy. We felt a little vulnerable. The lady behind the front desk was the only bright spot - she was lovely. Still, my last stay at a Quality Inn!
- Jordan (7/5): Good - just the beds it was people almost smoking by my door
- Kimberly (10/5): We were overall happy with the stay. - Front desk clerks were very nice and helpful. N/A
- Spahn (3/5): Poor - I liked how friendly and helpful the staff was to my partner and I. I did not like the room I was given. I requested a non-smoking room and the moment I walked in it smelled like smoke. I also never got my $100 deposit back for the room and I paid straight through the hotel.
- Lisa (6/5): - When i went in it stu k really badly there was hair on the tub and blood splatters on the wass and on ceiling.When i called the front deak,I was told that they didnt have anymore smoking room,I told her that I did t ask for a smoking room because I dont smoke around my girls,so could i switch rooms,but then she said that they were booked up,so I asked her for some cleaner and rags and ill clean the room myawlf, she .The night before I left I called the front desk to see uf I stayed(i had already cleaned tge room)could i get aome kind of discount,the man told me no,that he didnt do that celing
- Lisa (10/5): - In my room ,the fridge didnt get cold the heat jad to be turned up very high to get it warm in room,coffee pot doesnt work,had to borrow some cleaner from office before i could take bath
- Connie J (4/5): Lost Confidence - The bathroom door wouldnt shut due to the latch being severly damaged. The TV would not work and kept saying 'weak or no connection'.The beding and the curtains were dirty. We stay here a lot and typcially the rooms are mich cleaner but not this time.
Photos
