MainStay Suites Minot

Location: 1212 31st Avenue SW, Minot, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ski storage
• Darts
• Private check-in/check-out
• Shared lounge/TV area
• Grocery deliveries
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Fruits
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Happy hour
• Cooking class
• Shopping on site
• Ski storage
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Golfing on site
• Scuba diving on site
• Ski equipment rentals on site
• Ski lessons on site
• Snorkeling on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Concerts/live shows
• Art gallery on site
• Wine release events
• Secured parking
• Free bus station shuttle
• Golf cart
• Fishing nearby
• Horse riding nearby
• Ski lift privileges
• Snow sports gear
• Electric bicycle charging station
• Bulk dispenser for toiletries
• Paddle boating nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Efficiency Queen Suite - Accessible/Non-Smoking

  Offering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Efficiency Queen Suite - Non-Smoking

  Featuring free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Efficiency King Suite - Accessible/Non-Smoking

  Offering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Efficiency King Suite - Accessible/Non-Smoking

  Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Efficiency Queen Suite with Two Queen Beds - Accessible/Non-Smoking

  Featuring free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Efficiency King Suite - Non-Smoking

  Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Queen Suite with Two Queen Beds - Non-Smoking

  Offering free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• King Suite - Non-Smoking

  Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Queen Suite - Non-Smoking

  Offering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Shawn (10/5): -
• Weigand (9/5): Very nice - Extended stay room for a steal of a price Renovations so was a little noisy
• Wagar (5/5): Wouldn't stay here again - Great breakfast, good location, nice kitchenet Craby staff, hotel under major renovation, music blaring for hours, windows taped shut with duck tape, in need of updating
• Noe (9/5): It was very nice attending - I didn't get the breakfast No comments
• Vander Vorst (10/5): -
• Brent (8/5): -
• AmyBelangerDreffs (9/5): -
• Brad (8/5): Enjoyable. Comfortable. - Close to everything in town. N/A
• Steven (7/5): -
• Vinluan (1/5): -
• Dwight (9/5): - Clean room, nice bed!
• Kim (8/5): - The location is great. Service was great. Bed was comfortable. Carpets need to be replaced. Starting to look dated. Needs to be refreshed. Health options at the buffet would be nice. For example fruit or yogurt would be nice.
• Karen (6/5): - Carpet in halls in need of replacement. Lacking in toiletries supplied. More breakfast grains like hot and cold cereals and yogurt and fruit would be great
• Chris (2/5): - Found a used bar of soap in the shower there was a bad smell in the room when we walked inside, found the garburator was giving off the smell. There was noodles left in the sink as well. Smelled like someone was smoking in one of the rooms. Wouldn’t stay here again or recommend it to anyone.
• Renea (8/5): -
• Ashley (8/5): - Rooms were nice but front desk staff was often unavailable
• Randolph A (4/5): - I didn't like that there was no house keeping; towels were thin and badly worn. Breakfast was minimal. Space around the bed was tight so it was difficult to access the bed; when requested a better room, we were told the rooms were all the same unless we upgrade for more $.
• Larry (10/5): - Great stay
• Carolyn (4/5): Convenient airport shuttle but awful room. - The hotel has a reliable airport shuttle. The room was spacious and clean. Front desk staff was friendly. The climate control unit rattled. The window was unlatched and the latch broken. The wind whistled through the crack. I hardly slept. The shuttle driver did not offer to help me (older lady) with my suitcase.
• Nathan (9/5): Convenient for those needing a shuttle to the airport and a place to leave their vehicle. - The shuttle service to and from the airport was very convenient. And we were able to leave our vehicle at the hotel while we were traveling. We accidentally got charged twice for the room (once through booking, and once through the hotel), but they fixed everything promptly.
• Janet (8/5): Very good - Spacious room. Bed was very comfortable. Lights in bedroom didn't work properly. Heating system is goofy. Needs more counter space in bathroom. Carpet needs to be cleaned.
• karen (4/5): - The room itself was stinky, beds aren't queen when you ask for a queen. The bed linen weren't very nice smelling. Smelled like dirty hair. The carpeting in room smelled like toe jams. Not good experience.
• Kleinsasser (7/5): Good - Was next to a restaurant Didnt have no hot water that night
• Paul (10/5): - We chose Mainstay for the price, but found it excellent and met our needs well. I especially appreciated the later (11:30) checkout, and they were even flexible enough to give us a little longer. Thank you! The room could be a little bigger for having a kitchen and eating there, but it worked out OK for that. Walls are a little thin for noise, but not terrible.
• Brad (4/5): Thought this was my new place to stay - It was great at first. They advertise they offer shuttle services to and from the airport. I arrived at 4:09 and called for a shuttle at 4:29. I did not get picked up from the airport until 6:05. Very disappointed.
• Lisa (10/5): - Hotel does offer airport shuttle which is a plus . Walking distance to shopping and places to eat
• Wyman (8/5): - Location
• Jaime (10/5): - Staff was very friendly and ready for us
• Curtis (4/5): - Affordable and breakfast was good, but over all rooms smelled like smoke, all common area carpets and walls very dirty.
• Dianna (6/5): - The duvet was dirty and torn in multiple places. Drapes were falling off and you could see they had attempted to tape them to the wall unsuccessful. When we came forward with concerns about the duvet the front desk clerk was quick to correct the situation and said how embarrassing this was. I give her full credit for her response.
• Lori (6/5): Pleasant -
• dorothy (8/5): - Stayed 2 nights and room did not get cleaned. One morning breakfast was limited to toast and some kind of egg dish. For the price paid the room was good and nice and close to shopping.
• Verified traveler (8/5): - Good room, but the continental breakfast rates an F.
• Marlene (8/5): - Booked this hotel because it had a full size fridge. Hotel could use some maintenance especially in the bathroom.
• Jason (10/5): - Good place, nice beds, and good breakfast
• Sarah (10/5): - Checked in at around 10:25pm and was greeted by friendly staff. Room was nice and cold, which felt wonderful after being at the hot state fair all day. Everything was clean. Bed was very comfortable, quiet on the floor we were staying on. Breakfast was okay, simple—about normal of what you find nowadays. Would definitely book there again.
• Fernando De La (8/5): - Need to ask to clean rooms. Common areas look worn down and dirty.
• Melanie (6/5): Disappointed - We had stayed here previously but it was very run down this time. Entrance windows so filthy it was hard to see out. Hallways nasty and towels so paper thin it was hard to dry off. Disappointed this trip.
• Rodney (9/5): Superb - Room very roomie and comfortable. 4 adults in our party, so Room had plenty of space. Kitchenette in room made it great for keeping food items cool, and able to make coffee in the room. Cleaning and construction was happening in the room above us at the time when we were going to bed, which was at 1130 p.m Usually Cleaning and working are meant for daylight hours, but this activity occurred at night. It lasted through the night into early morning. No warning that it was going to take place.
• Glori-Ann (10/5): - .
• Jacqueline (2/5): Very poor -
• Larissa (4/5): - This hotel does not match its rating on Expedia. When we arrived it was far from good. Firstly, was given a room that was not cleaned between guests. The 2nd room was in very rough shape. Ceiling light in the shower was falling out of the ceiling. The tub faucet was loose in the wall. Hot water was minimal. Fan unit made horrible grinding noises. The area is VERY loud with vehicles and upstairs footsteps are disruptive. Will never stay there again.
• Timothy (6/5): Good budget hotel in good shopping area - Good budget hotel. Only queen beds available. Little tired looking, but clean, safe and convenient. Right across the street from the mall and close to lots of restaurants. Very limited breakfast and unfortunately the water tastes very chlorinated.
• Rodney (6/5): - Shares pool with another hotel that you have to go outside to get too. That is not disclosed on website. Not what we were expecting
• matthew (8/5): - Not what I’m use to for mainstays but it worked for a night.
• Julianne (10/5): - The price and being associated with Sleep Inn for swimming. Breakfast was good also.
• Michael (10/5): Carpet cleanliness. - The hotel hallway carpets were filthy. That didn’t leave a very good impression on the stay. The rooms were ok as far as cleanliness was concerned but a poor first impression is a lasting one. The carpet in the room was dark so not sure how clean they were.
• Molly (6/5): Yuck! - This place is really run down. The carpets are gross. The room smelled like a dirty sock. Very disappointing
• Verified traveler (6/5): - Hotel was alright, room was big. The shower sucked, no water pressure and water was barely warm
• Elizabeth (4/5): Disappointing -
• Danny (9/5): Superb -
• Tasha (6/5): Not impressed - The hotel was dirty and the carpet severely stained in the hallways. The room had worn out chairs and the bathroom wasn't clean. The maid didn't come to clean the room and i had to call twice to get towels bright to the room.
• J R (10/5): - Generous size room
• Cari (9/5): I would 100% stay here again - Breakfast was surprisingly good. I expected less since it was an inexpensive hotel. I was pleasantly surprised with the selection of hot breakfast. I also didn’t expect the room to be so clean and the bed to be as comfy as it was! Very nice hotel. My room was the very first off of the main entrance. Yet it was still quiet.
• Gary (8/5): - .
• Verified traveler (8/5): Some good, some not so good. - The easy chairs, one had broken spring, the other had a leg that would fall off when moving it to watch TV, but the place was clean. Breakfast was not bad, but the biscuits were rationed and the sausage gravy was cold. The coffee (a personal taste) did not smell nor taste like good coffee... kind of a scorched taste. Finally the carpeted hallways looked well used and abused.
• Elsie (6/5): - Friendly staff. Nice layout. Need to clean the floors in the room. They were sticky and need to be vacuumed.
• Fernando (8/5): Very good -
• Nigel (4/5): - Definitely not a 4-5 star hotel.
• anita (8/5): MainStay Suites - it was a quiet room area but close to the desk; the amenities included refrigerator and stove and microwave so one could cook, and price was reasonable
• Lisa (6/5): - The beds were super comfy. Fresh cookie in the afternoon. Fresh fruit offered throughout the day. Breakfast was sad. First day they offered two things, a burnt omelet and sausage. No toast. Truck didn't come? Second day had toast but the food looked yucky. Wouldn't stay again.
• David (4/5): - Great location. Needs upgrade
• Chad (4/5): - Woman checking us in was miserable and unfriendly. Same woman checked us out, same story…miserable. Tv wasn’t working properly, she said she’d send someone to take a look. No one showed up. Safe in the room didn’t function properly. No maid service for duration of stay. Pillows were lumpy. On the upside, the breakfast was good. Hotel was quiet. It’s doubtful I’d book again next time.
• Danna (10/5): - Our stay at mainstay was great! The rooms are very spacious which was perfect as there was 4 of us! Full size fridge, microwave etc so that was fantastic! Would definitely stay again! One note, you have to leave hotel to use the pool/hot tub. We would have but it was an insane blizzard so we couldn’t/didn’t but just a heads up.
• Jackelyn (2/5): - Booked, got to the hotel to book in and was met by a miserable customer service rep who claimed Expedia can’t tell the difference between clean rooms and dirty rooms. Then was snarky when she said they had no rooms available. I said I had booked and it was non-refundable. I promptly left and contacted Expedia for a refund. Terrible service!!
• brian (10/5): - Check in was excellent.
• Verified traveler (10/5): It's a win! - Clean, comfortable, great location, friendly staff.
• Kim (10/5): -
• Amanda (4/5): - Our room had old garbage in two of the three receptacles in the room. The kitchenette had old food stuck in the microwave as well as on the stovetop. The carpet had not been vacuumed. The staff simply handed me the room keys and said, “You can go.” BUT, the room was relatively inexpensive, so I guess we got what we paid for.
• Nicole (1/5): Bad -
• Cindy (10/5): Great hotel - This was a great hotel! Right beside the mall and great restaurants. It was very clean and spacious. The hot breakfast was delicious!
• abby (6/5): - Bed was clean, but light switches, floors, etc dirty.
• Dakota (2/5): Horrible - Carpets in hall were filthy. Walked into hotel room smelt like every spice in the pantry. Hotel room floor had debris it was not vacuumed. Kitchen sink had lettuce in it. Fridge wasn’t even clean or wiped down. Bathroom flooring was wrecked holes in wall bathtub was dirty. Toilet has feces debris in it could tell it was not cleaned previously!!! I don’t know where or who rated this hotel it does not deserve the rating that was stated
• Danelle (10/5): - Breakfast bar was terrible, dry bread, juices were out fridge was empty. Very limited choices
• Greg (10/5): Exceptional - Very comfortable bed .. nice kitchenette.. Windows had wind noise
• Cameron (2/5): - This property is in need of repair and absolutely filthy. In 4 days I never saw a maid or a maids cart anywhere in this hotel. The hallway carpets are the filthiest I’ve ever seen in a hotel. Dead bugs in entryways for 4 entire days. Not sure if the hotel owns a vacuum. Leak in ceiling near lobby with a bucket and hose hanging down. Water shut off for an entire day to repair leak so no showers or use of toilets. Rooms smell of smoke and not sure what else. No cups, shampoo or lotion. Breakfast is horrible. Stay elsewhere. So disappointing.
• Michele (8/5): - Location is nice. Close to mall. Staff are wonderful and helpful. The room was ok.
• James (7/5): Good -
• Patricia (1/5): uncomfortable - only the location the rooms were in bad repair, the back entrances were propped open, the kitchen was dirty, the floors were dirty the floors were dirty. The bed sheets were rumpled rumpled
• Dean (4/5): Disappointing - Breakfast was good and desk staff were friendly. The maid staff were unfriendly and unhelpful. There were extremely unpleasant odors on second floor.
• Crystal (8/5): Check in was wonderful!! - Check in was wonderful! Staff very friendly! The only thing that was disappointing was the room was dirty! The floor had food and crumbs, there was dirty dishes, and the fridge has not been wiped down. Beds were comfy
• Laurie (2/5): - Did not say upon booking on Expedia hottub was not on property - told upon checkin just out the back door - ya right .. try across the road , back door , mile down hallway to public water park .. no thanks never again booking there
• Verified traveler (10/5): - Very friendly and helpful staff!
• Deborah (10/5): - Very clean, comfortable beds and quiet!
• Mary (6/5): - I had called Mainstay Suites to get a handicap room. It said it was handicap room but getting in and out of the shower was hard. My sister also had a handicap room and hers was a walk-in shower!
• Jaymi (10/5): - I had misread the ad for this place, thinking there was a pool on the property. There isn't, it's at the hotel next door, but the person at the front desk asked if we wanted to go at check-in before either myself or son mentioned it.
• Richard (10/5): Clean and comfortable - Clean and comfortable, room was spacious and kitchen area was well appointed. Great hot breakfast provided.
• anita (8/5): - It was very comfortable.
• Tim (6/5): - We were a bit disappointed as it said on the website there was a hot tub, when in fact, the hot tub was at a sister hotel.
• Don (6/5): - Checking in had a strong fish smell but the next morning it seemed to be better
• BRENDA (6/5): - Betty at the front desk was extremely nice and helpful. Very friendly! no pool directly in the hotel was a bummer. Had to walk over to another hotel to use the hot tub and swimming pool. The room was very comfortable and BIG! The carpets in the hallways were stained and had a slight smell. Continental breakfast was good.
• Verified traveler (8/5): - Our stay was great! Nice clean rooms and also very roomy, didn’t feel like we were on top of each other
• Verified traveler (10/5): - Nice
• Verified traveler (6/5): - Our check in process was not smooth. They could not figure out how the credit card in file was for the room and we wanted to put another time in file for incidentals. They tried to charge us again for taxes.
• Verified traveler (10/5): - Nice service and great breakfast very fulfilling with clean rooms and near the mall
• Summer (6/5): - No hot water, no water pressure in the shower, we only had 1 bath towel in our room. Heater blew cold when set to 72 and got way too hot when set to 74.
• Anthony L (8/5): - Was comfortable. Plenty of room
• Heather (8/5): easy and friendly, as well as well-priced - All was crisp, clean and efficient
• Verified traveler (2/5): - This hotel was a complete dump. Very disappointed. Kitchenette was extremely dirty, dirt behind bathroom door, had to let water run for an extended time to get hot water, very noisey heater, there was garbage on the closet floor. Caught housekeeping with my wallet in her hand, had her cell phone plugged into my charger. Very poor housekeeping. Wasn’t informed about once a week housekeeping. I would never stay again would rather sleep in my vehicle or will not be telling anyone to stay there Extremely disappointed. Was looking forward to a nice weekend away from carrying for my ill mother. Ended up hating the weekend. Spoke to the general manager about the issues which was a waste of time.
• Sharon (6/5): Not recommended - Asked for more than two bath towels was told housekeeping would deliver them to the room never happened had to call the next morning and that was delayed as well. No coffee in the room and only one cup. Keurig appeared like it had never been cleaned. Bed was uncomfortable. Bathroom floor was not clean found what appeared to be dog or cat food on the floor.

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