Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn

Location: 221 Garsfontein Road, Menlyn, Pretoria, za

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Key card access
• Stand-up comedy
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Executive Suite, 1 Bedroom

  1 King Bed

  506 sq feet

  
  

  Layout - 5 bedrooms and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Grab bar in bathtub

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Bathtub grab bar
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)

• King Room

  This air-conditioned room features a city view, flat-screen TV, wardrobe and safety deposit box. The private bathroom includes a hairdryer and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• Suite

  This air-conditioned suite features a city view, flat-screen TV, wardrobe and safety deposit box. The private bathroom includes a hairdryer and free toiletries. Extras include a seating area and with a refrigerator

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

Guest Reviews

• Chitagu (10/5): - Friendly staff, welcoming environment, proximity to shopping mall, delicious food Nothing
• BIGBOY GODFREY (10/5): -
• Michael (10/5): -
• Mel (8/5): -
• siziba (7/5): -
• Amelia (10/5): Efficient - Clean, quiet, great sheets Close to everything
• Eric (7/5): Satisfactory - Breakfast was excellent. Very good service Wide selection of dishes Very tasty Showers had some mould Could be better cleaned
• Tania (10/5): -
• tber (10/5): Une très belle expérience - Le personnel est très accueillant et très agréable
• Chris (10/5): -
• Phoebe (6/5): It was ok.. - The buffet breakfast and dinner were great.. The noise was just too much..i think there was a party or event somewhere in the building.
• Botha (9/5): Nice stay after a night in Town - Although the restaurant area were very busy and noisy when we arrived there, the corridors where quite and one could get a peaceful nights sleep. The food provided in the restaurant was superbly presented and very palable.
• Yassmin (7/5): - Staff Small rooms and poor food variety for breakfast
• Masilo Simon (9/5): Exceptional - Everything Nothings
• Thabo (2/5): -
• Kyuseok (7/5): -
• Waleed (8/5): Short and sweet, - The decor. The room was clean. Staff was friendly and accommodating.
• Yassmin (8/5): - The staff are very friendly Open bathroom to the room and small room size
• Maluleke (10/5): Fantastic - Food None
• BIGBOY GODFREY (10/5): -
• Jansen16 (6/5): - Location and room
• JAWAHIR (9/5): -
• Thaba Tseka Trading And Projects Pty Ltd (10/5): Wonderful - None Food and staff
• Motheo (10/5): -
• Madimetja Alfred (10/5): -
• Adri (9/5): -
• Ivor (10/5): -
• ADRIENNE (10/5): -
• Robin (8/5): -
• Tiaan Muller (8/5): - Location & establishment great! NA
• DOUGLAS (9/5): -
• Corinne Marie Sandra (10/5): Fantastic and very welcoming - The service from everyone in reception was so awesome. Very friendly and accommodating staff. They were simply the best 🥰 Nothing. Everything was awesome
• kabelo (10/5): -
• Mohsina (10/5): -
• Winile (9/5): - Cleanliness , friendly staff & great food
• Muller (7/5): Great facilities…but unfortunately very poor room service - Everything, except room service Room service…very poor Ordered single starter and 2 drinks After an hour followed up…waited another half hour…eventually had to cancel as we had to leave for an appointment
• Edrich (9/5): -
• Hazel (10/5): Overall, great stay - Perfect location Staff was amazing Pool not really being maintained, leaves and cold water
• Claudia (9/5): -
• Chitagu (10/5): - Food was delicious Staff was friendly Room.was clean The floor tiles in bathroom 315 were slippery. They used wrong texture for bathroom. Risk of slippery is very high
• Visser (8/5): -
• Martin (5/5): Not very impressed - How clean it was.ansxtge breakfast was great, with very friendly staff. Room Safe not working,not enough toilet paper, no toilet brush,not enough drinking water. Damp chairs outside, not visible and no warning signs resulting in wet bum and clothes.evening music too loud and catering to only one taste, not everyone.
• Vanessa (9/5): -
• Haby (8/5): -
• Haby (8/5): -
• rakesh (8/5): Ok - Some bulbs were not working. Some towel racks lose. Needs maintenance Better maintenance
• Ralph (10/5): -
• Zanele (5/5): -
• Wessel (8/5): Pleasant - Location Noise
• Refiloe (9/5): -
• Cecil (9/5): -
• JaeHee (9/5): -
• NEE KONAN AKISSI EVELYNE (8/5): J"ai apprecié mon sejour à l'hotel. - L"hotel est très propre, le buffet proposé au buffet est tres varié et le personnel est accueillant. Les chambres sont petites et pour le même prix, je n'avais pas de bagnoire dans ma chambre.
• Mohamed (8/5): Time well spent - The reception team Michelle, Lerato and Tshego were the best for me, they made sure everything went so well from the first to the last day. They even taught me some few words during my stay they were even cautious about our security and kept us aware of the palces that we visited. That was excellent for me. The rooms are also well maintained and are very clean as well. I wish i had a room with a balcony and a good view of the city that would have been better for me. Add an excursion desk if that's possible so as it maybe easier for us to know the best places to visit while we are there.
• Guest (9/5): -
• Vincent (10/5): Gold - I love the cleanliness They can upgrade to smart TV for the price you pay it's 2026 upgrade your TV that's all
• Roy (10/5): -
• Maria (10/5): - Best Best
• Emmanuel (8/5): -
• Jabu (9/5): - Na Na
• Wandisa (8/5): -
• Connie (9/5): -
• Heloísa (8/5): -
• Sipho (8/5): Good value for money - Service was excellent
• Vusie (10/5): -
• itshekeng (7/5): Totally worth it, I’d recommend it - The breakfast was amazing We were denied access to the swimming pool from the main access point during the day because of a function that was ongoing
• fhatuwani (10/5): -
• mudiaga (1/5): -
• Philip de Jongh (8/5): -
• Monika Midlane (6/5): - The location was good. The staff were super friendly and helpful. It is extremely noisy for staying and paying guests. The noise goes on most nights until very late.
• Walter (7/5): - We are experiencing significant noise disturbance emanating from the Summit nightclub, with loud music persisting into the early morning hours and disrupting our sleep.
• Pumza (8/5): -
• Kgabe (10/5): -
• Ashnee Chetty (8/5): - The staff and convenience of the location The rooms were too small .
• Nozipho (10/5): -
• Aphane (8/5): -
• Sithembele (10/5): - Delicious
• Kgotatso (10/5): -
• rosy (9/5): - Smell Quiteness Aircon Sheets Hospitality Food The floor tiles in the shower , not safe, please add hand rails should someone slip
• Tholoana (9/5): -
• Vinesh (6/5): decent - all ok all ok
• David (9/5): -
• Patika (10/5): -
• Philippa (8/5): -
• Emmanuel (10/5): -
• Kaustab (6/5): -
• Mokibe (8/5): -
• Tshidi (10/5): -
• Elnette (8/5): -
• Omponye (9/5): - Everything was on point 👉
• J.Bossale (8/5): - Le personnel était juste parfait La clim avait quelques soucis par moment
• Vusie (10/5): -
• Arnold (10/5): -
• Mhondiwa (10/5): - Good food, clean
• Mustapha (8/5): Good stay - Location It’s a bit compact
• Wendy (7/5): Overall great stay and will definitely make use of this hotel again, providing a similar rate. - Convenient access and friendly staff. Our waitress at breakfast was 5*. The tiles in the bathroom are terrifying and the non slip mat is great but not big enough. Some warning sign or note would be helpful.
• Nkoane (7/5): Good - Stylist The fact that I paid lots of money and it didn’t include breakfast
• Dean (9/5): -
• Christopher (8/5): - Aircon and extractor in the room wasn't working properly
• Leigh (9/5): - Reception staff were just fabulous, friendly and welcoming.

Photos