Holiday Inn Express & Suites Golden by IHG

Name: Holiday Inn Express & Suites Golden by IHG
Address: 17140 West Colfax Avenue, Golden, us

Location: 17140 West Colfax Avenue, Golden, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Luxurious Amenities
Featuring a heated indoor pool and a hot tub, Holiday Inn Express & Suites Golden offers the perfect relaxation spot after a day of exploring. The 24-hour fitness centre ensures you can stick to your workout routine even while traveling.

Convenient Features
Enjoy the convenience of free WiFi, free parking, and a complimentary breakfast buffet served daily. Each room is equipped with a work desk, flat-screen cable TV, and a microwave for your comfort.

Prime Location
Located just 10 minutes’ drive from Red Rocks Park & Amphitheatre, Holiday Inn Express & Suites Golden is the ideal choice for those looking to explore the area's attractions. Don't miss out on visiting Dinosaur Ridge and Coors Brewery nearby.

Book your stay at Holiday Inn Express & Suites Golden for a perfect blend of comfort, convenience, and prime location.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
Grocery deliveries
Wheelchair accessible
Allergy-free room
Heated pool
Lower bathroom sink
Outdoor furniture
Shallow end
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Key card access
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Golfing on site
Scuba diving on site
Tennis lessons on site
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Private picnics
Reception hall
Indoor/outdoor pool
Secured parking
Ski lift privileges
Snow sports gear
Swimming nearby
Electric bicycle charging station
Bulk dispenser for toiletries

Rooms Available

Queen Suite with Two Queen Beds and Additional Living Area

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
Queen Studio - Disability Access

The studio provides air conditioning and heating. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Telephone
- Air conditioning
- Toilet
- Heating
- Alarm clock
- Linen
- Toilet paper
Suite - Hearing Accessible - Non-Smoking

The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite provides a wardrobe, a sofa, a tiled floor, a carpeted floor and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Hearing accessible
Suite with Two Queen Beds - Communications Accessible

This air-conditioned suite has a tea and coffee maker and heating. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Toilet
- Heating
- Alarm clock
- Linen
- Toilet paper
- Sofa bed
Suite, 1 King Bed, Accessible (Mobil Tub)

1 King Bed
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Accessible bathtub
Suite, 1 King Bed (Additional Living Area)

1 King Bed
440 sq feet

Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free local calls, double sofa bed, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
Suite, 1 King Bed, Accessible (Communications Accessible)

1 King Bed
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
One-Bedroom King Suite with Communications Accessible Tub

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Hearing accessible
Standard Queen Room with Two Queen Beds - Communications Accessible

The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Hearing accessible
Suite with Mobility Accessible Tub - Non-Smoking

The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite offers a wardrobe, a tiled floor, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Suite, 2 Queen Beds, Accessible (Mobil Tub)

2 Queen Beds
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Accessible bathtub
Suite, 1 Bedroom, Accessible (Communications Accessible)

1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free local calls, double sofa bed, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Room and bed type depend on availability check-in
- Bedsheets provided
- Accessible bathtub
Suite, 2 Queen Beds (Addl Living Area)

2 Queen Beds
460 sq feet

Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free local calls, double sofa bed, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
Standard Queen Room with Two Queen Beds

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
Standard King Room with Extra Space

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
Standard King Room - Communications Accessible

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Hearing accessible
Standard King Room

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
Standard King Room with Roll-in Shower - Mobility Accessible

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Hearing accessible
King Suite

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
Standard Room

A seating area with a work desk, a flat-screen cable TV and a microwave are offered in this air-conditioned room. An private bathroom is also included.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm

Guest Reviews

Nancy (10/5): Great location, easy access to Denver or to get up into the mountains. - Clean and quiet, comfortable bed. Nice fitness center. At the time we were there the heating/cooling system was being worked on for the fitness center
Jason (10/5): - The location was perfect There was only a few ways to get inside from the outside
Mark (9/5): -
Ronald (10/5): -
Virginia (10/5): -
K.K. (8/5): -
Elisha (7/5): -
Paula (9/5): -
Nate (10/5): -
Courtney (10/5): -
Jose (10/5): -
Jerome (9/5): -
David (9/5): -
Jeff (8/5): -
Jeffrey (9/5): Modern, clean and convenient. Highly recommend - Modern and clean. Room was very spacious Nothing
Willie (10/5): Enjoyable and pleasant experience - Location and cleanliness Price
Susan (10/5): -
Amy (10/5): -
barbara (8/5): - Cleanliness The bed was a little to hard for me
Megan (9/5): -
Christina (8/5): -
Juan Antonio (7/5): -
Savannah (9/5): -
Michael (8/5): -
Viviana (8/5): -
Patrick (8/5): -
Thomas (10/5): - It's a quiet location
Zimmerman (6/5): -
Rawlee (8/5): -
Tammy (9/5): Centrally located property with exceptionally clean rooms and common areas. Breakfast was a an added bonus and more than - Clean and well located Staff was friendly only after I engaged with them. Didn’t seem to go out of way to make a connection with guests
Ralph (8/5): -
Lance (10/5): Affordable and effortless. - The staff were quick to check me in and out. The room was easy to find. The room was solid overall. The window curtains were see thru directly showing a shopping center straight ahead. It would have been nice to have the option to shut the curtains with blackout curtains.
jennifer (1/5): Extremely TIRED UNABLE TO REST - Location That they refused to do anything about the room above us with kids, literally jumping and stomping on the floor. The whole night and morning was unable to get any sleep was very rude and disrespectful. Will never stay there again.
Michael (10/5): Perfect - Management was very accommodating to my needs and I appreciate the cooperation All good
John (9/5): Great value for money. - Good value for money. Close to everything.
Jeanne (8/5): I would stay again. - Breakfast was excellent and my family enjoyed this. We looked forward to breakfast. I enjoyed the pool and hot tub area for the kids. I enjoyed the room as well and the amenities. I wish there was more area for a family of 4 to eat breakfast. I wish guest would not drink alcohol in this area by the pool/hot tub. It is very steamy in this area.
Eli (1/5): Not a good Holiday inn location. - Property had a decent location and the pool and hot tub was nice. The breakfast was terrible. The juices were watered down, and the kitchen staff was unhelpful. Our room was right above the breakfast area, so every morning starting at 6:30, we heard every little noise. The chairs made horrible scratching noises. Our bathtub wouldn’t drain well, and the Dove soap provided by the hotel smelled really bad. I don’t think it was actually Dove brand. The sofa bed was awful.
kevin (8/5): -
Nancy (10/5): Quiet, clean, comfortable, great breakfast. Everything you could ask for in a hotel stay. We will be back. - Great location for heading west into the mountains. Quiet. Always a great breakfast. Also liked the fitness center. It was all good
Maggie (8/5): Above-average hotel. Good price, nice stay. - Fitness center was nice. Pool had hot tub - that's rare! Overall nice atmosphere, especially for the price. Cleaner than most hotels I've stayed at. Breakfast items. Sausage was very salty and overcooked. I didn't try anything else. Would love you to add a water cooler in the lobby for guests to fill bottles. If there was one, I missed it.
Robin (10/5): Helpful staff, clean and comfortable. Great location to other cities, shopping and restaurants - Great location to travel from Denver to Boulder, Breckenridge and all around. Stayed 4 nites… excellent hot breakfast with great variety each day No complaints
Tiffany (8/5): I chose it for the price, but was pleased with how comfortable it was - Great breakfast The windows weren’t well sealed - and that prairie wind is loud!
Colette (10/5): - Great
Smucker (10/5): -
Thuy (10/5): -
Michael (9/5): - Breakfast was spot on! Food was plentiful and very good. Staff was very friendly and efficient.
Jose (8/5): -
Bobbie (9/5): I stayed for one night to meet my son for his birthday! Didn’t get to stay long an enjoy the pool or Hot tub, a didn’t h - It’s a convenient location. Kids running up a down hall yelling!
Nancy (9/5): Great stay and was well worth it! - I really liked the breakfast area and the coffee that was always available. I also liked the hot tub.
Mary (9/5): I'd stay again - Very comfy bed and pillows. Very clean facility. Pool and hot tub were not overly coordinated. Only negative was that the traffic noise was very prominent in the room. I think this is the norm for Holiday Inn Express hotels everywhere. Highway noise.
Christine (10/5): Driving cross country met up with Grandson who lives on Denver - Comfortable clean friendly Breakfast was great! Nothing
Kate (5/5): - Was not told upon check in that no breakfast would be provided.
Tracey (9/5): -
Rhonda (8/5): -
Erika (10/5): -
Wendy (4/5): - Facility was nice and so was staff. Got charged extra ro check in a little bit early wasn't told found out after I paid we could have waited 15 more minutes. Room was spacious. Shower was nice and dove soap. The breakfast was sooo gross. Facility very loud kid running and jumping until midnight called and told the staff it stopped for 10.minutes and started up again. Should kick people out that cannot respect others trying to sleep when its super late.
isabelaV7620LI (2/5): All before arriving - Very disappointing experience. We were scheduled to check in at 3:00 PM and arrived to find the hotel closed, with poorly handwritten signs taped to the door stating there was no electricity. There was no prior notice, no email, no phone call—nothing. We had an event scheduled 10 minutes from this hotel, and instead of resting, we had to spend over an hour scrambling to find alternative accommodations. We were traveling with a 5-year-old and a 2-year-old who were exhausted and cold, which made this situation even more stressful. I understand that power outages are sometimes unavoidable. What is unacceptable is the complete lack of communication. A simple courtesy call or message would have allowed us to plan ahead and avoid this inconvenience. To make matters worse, my reservation was still active and my IHG points were deducted, even though the hotel was clearly closed. When I contacted IHG, I was told the property is privately owned and that follow-up should have come from the hotel itself. It took significant effort just to reach someone at the front desk. I stay exclusively at IHG hotels and have never left a negative review before, but this experience especially in cold weather was extremely frustrating and handled very poorly. I expect my points to be refunded promptly and hope this situation is taken seriously so it does not happen to other guests.
lynn (8/5): - The location to my daughter’s home was perfect, that’s why we chose it. Nothing I didn’t like, it’s a good location for what we needed. You would have to drive to the town of Golden so it wouldn’t be ideal For some.
Fred (10/5): - Clean friendly
Ramon (7/5): Quick one night stay - The property was clean and beds were comfy N/a
Fitzjohn (10/5): Very nice stay - The rooms were very spacious and beautiful. Beds were very comfortable
Fossell (8/5): Double charged - The room I got double charged
Linda (10/5): -
Mary (8/5): clean easy place to stay - Close to where we had a meeting, clean and pretty good breakfast. Good value for the price
Long (4/5): -
Uwe (6/5): -
Brandy Schutte (9/5): Great Stay - The room was very clean, staff was professional and location was close to my event. There was breakfast there but I did not eat anything as my event provided food.
Ian (10/5): Enjoyed my stay - Great location and comfortable stay!
David (7/5): I thought price to high for value, - Breakfast was a 7 out of 10. I was not really impressed. Desk in my room was dust covered
Saavedra (10/5): - Muy completo el desayuno y la ubicación es esencial
Jeremiah (10/5): -
Cox (3/5): Won't stay again. - Room was filthy. Bed was terrible. Worst Holiday Inn experience I've had.
David (9/5): -
Daniel (8/5): -
Sylvia (10/5): -
Shannon (7/5): the hotel was decent but overpriced. - the room was clean and spacious the lobby and front desk were cluttered and appeared dirty. the staff were not friendly.
Lily (10/5): - The hot tub was very warm and very nice. Our room was very clean with super comfy beds. Loved the breakfast both days as well
LAURA (8/5): - The room was big. Lots of plugs and well lit. All the advertised ammenities. Comfy bed.
Teresa (7/5): - Location is excellent The TV did not work and when we spoke to the staff at check out they provided instructions but there was no manual in the room to access the directTV and when we called down to the front desk, no one answered that evening.
Carrie (9/5): -
Viki (10/5): - Everything was clean. Breakfast was good with good choices.
renee (8/5): - A
Hollis (8/5): worked well for what we needed. - everything was good. Can't think of anything
Jessica (6/5): - We first arrived at 11:30pm after a long day of flying - we’d stopped for food and had hoped to have a quick and easy check in to go up to our room to eat. We typically have no issues with hotels.com bookings. The lady at the desk clicked a few things, gave us our key cards, and then forgot as we were walking away to have me sign a form (this whole process took 5-7 minutes). I sent my partner up to the room while I signed the form. He called me and said “there’s a tag on the door that says ‘not ready’”. By the time I made it up he’d tried opening the door but it was safety/emergency latched and we heard someone IN THE ROOM! They gave us keys to a room with a person in it - thank God I was with him and not by myself, and thank God that person had the latch pulled. We went back downstairs a little confused and shaken and the woman at the front apologized, then spent at least another 15 minutes clicking on her computer to tell us that she doesn’t have any rooms with the same bed size. At this point my blood sugar was low, we were exhausted, and I was trying my best to stay civil. Told her to put us in whatever room they had available and we’d talk to the manager in the morning - funny how with the mention of a manager we immediately were put in a room. The manager then told us she wouldn’t refund any amount because we booked through a third party. Overall one of the worst, and most dangerous, hotel experiences I’ve had yet. The view from the room was nice and breakfast was good.
dana (10/5): - Nice condition
Laurie (10/5): -
Jeremy (9/5): -
Robert (10/5): - Great breaky
Melissa (10/5): - Great
Rebecca (10/5): -
Natalie (9/5): Great hotel awesome staff - The room was large and very comfortable. The breakfast was nice and so was the pool. Great helpful staff.
seth (10/5): -
Carolina (10/5): - Perfect location for hiking!
Christina (6/5): - Average
Craig (10/5): Gold in Golden - Perfect location. Great and accommodating staff. Clean.
Deanna (8/5): -
Brian (10/5): - .
Larry (10/5): - Nice and easy access for red rocks concert.
Eva (8/5): -
Johnett (10/5): Wonderful! I will definitely stay again - The breakfast was great and had something new everyday. Very clean. The beds were very comfortable and the room stayed cool as it was hot outside