La Madera Hotel & Spa
Location: 18 Cau Go, Hanoi, vn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location in Hanoi Old Quarter
La Lisa Hotel, situated in the bustling heart of Hanoi Old Quarter, offers easy access to the city center and iconic attractions like Hoan Kiem Lake, Ngoc Son Temple, and The Huc Bridge.
Convenient Amenities and Services
Guests can enjoy complimentary Wi-Fi, air-conditioned rooms with modern facilities, and helpful services such as luggage storage, tour desk, and airport transfers. The in-house restaurant provides a delicious daily breakfast, while local dining options are just a stone's throw away.
Comfortable Accommodation
Relax in well-appointed rooms featuring flat-screen TVs, minibars, and private bathrooms with complimentary toiletries. Some rooms even boast charming balconies for a delightful stay experience.
Book your stay at La Lisa Hotel for a memorable and convenient visit to vibrant Hanoi!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Luggage storage
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Currency exchange
- Shared lounge/TV area
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Smoke alarms
- Key access
- Face masks for guests available
- 24-hour security
- Security alarm
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite with Balcony
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Hand sanitiser
-
Family Triple Room, Balcony, City View
2 Queen Beds
Balcony with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Executive Double or Twin Room, Balcony, City View
1 Queen Bed OR 2 Queen Beds
Balcony/patio with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite With Balcony
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a balcony with city views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Hand sanitiser
-
Family Room with Balcony
Air-conditioned rooms are equipped with a flat-screen cable TV and a mini-bar. Private bathrooms come with a hairdryer, shower facilities and free toiletries.
Rooms are larger with a balcony offering views of the city.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Hand sanitiser
-
Superior Double or Twin Room
Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as garden views.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Hand sanitiser
-
Quadruple Room with Balcony
This air-conditioned quadruple room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Key card access
- Hand sanitiser
Guest Reviews
- Imane (8/5): - L'extrême gentillesse du personnel
Les bananes gratuites 😊
L'emplacement Le lit était pas très confortable. Sinon le reste rien à dire
La chambre est un peu petite mais ce n'est pas grave
- Marion (1/5): -
- Lorea (7/5): - The people working there wer amazing! Super helpful and great service :) also the location and the price is very good, right in the center of Hanoi. I think the name and the pictures could be misleading. It is a very very basic hotel. Which is okay for one night, but I wouldn’t recommend staying there for longer. The staff and the location are amazing though 🙏
- Amalia (10/5): מקום טוב בעיר העתיקה, חדרים נעימים וצוות אדיב - מיקום טוב, צוות נחמד, מיטה נוחה
- Mariya (10/5): Tout était au top, personnel et emplacement l’hôtel excellents! - L’hôtel était très bien placé, ma chambre était excellente. Le personnel était très très amiable et m’a beaucoup aidé avec mes déplacements. Je recommande fortement cet hôtel, une pépite! Tout était top!
- Irene (10/5): -
- Gregor (7/5): Great location, comfy bed. - Great location, friendly staff, free bananas and a comfy bed. Rooms slightly small and little lighting
- Esperance (10/5): -
- Richard (10/5): -
- Cosse (6/5): -
- Jaime (10/5): - Great location, friendly staff, clean facilities
- noemi (10/5): Fab stay in Hanoi Old Quarter - Perfect location, lovely staff, room was spotlessly clean and the balcony was great for watching the world go by Room was a little cramped, but happy to pay that price for 2 good size beds
- YASUHIRO (10/5): -
- Joseph Martin (10/5): -
- William (10/5): Great value-for-money hotel in a perfect location - Great location and friendly staff Room slightly small but still good value for money
- YASUHIRO (7/5): -
- Gabriel (10/5): -
- Billy (10/5): Excellent - Très bon séjour ! L’hôtel est idéalement situé, proche de tout et très pratique pour visiter les environs. Les hôtes sont extrêmement arrangeants, disponibles et toujours prêts à aider. Tout était impeccable du début à la fin : la chambre, l’accueil et l’ambiance générale. Je recommande sans hésiter
Bonus : excellent wi-fi (500mbps+) Les bruits du chantier à côté mais les hôtes ont été extrêmement arangeant et nous ont changés de chambre !
- Marie-Emmanuelle (8/5): Un hôtel assez confortable au cœur de l’activité d’Hanoi et tout près du lac. - L’emplacement de l’hôtel est idéal, c’est son principal atout. La chambre était petite mais assez confortable. L.absence de petit déjeuner et la taille de la chambre.
- steven (8/5): -
- Dilnura (10/5): - This hotel offered our family amazing service. The staff was friendly, helpful and considerate. The location was good, as most of the tourist attractions could be reached by quick walk in 3-5 minutes.
- Suzanne (9/5): Nice stay - Really liked our stay. The staff were excellent. Loved the free fruit. Busy area but nice having a balcony and wasn’t too noisy. Room and bathroom were a little cramped
- Benjamin (8/5): - Hotel trés bien placé.
Les chambres étaient spacieuses. La salle de bain un peu petite
- Jayesh (10/5): - Great and prompt services by Mr. Ryo. Ultimate hospitality and ultimate tour arrangements done for Halong Bay and Ninh Binh..,.....
- Remy (8/5): Parfait pour une famille à la découverte d’Hanoi - Localisation et gentillesse du personnel (et de DD !) RAS
- Kai (10/5): - Vriendelijk personeel en het hotel zit op een goede locatie! -
- Michal (8/5): - The staff was really helpful, the location was great and the room was quite comfortable. The bathroom was filthy and very small. We had to go with the lift to the 5th floor and then go down the stairs one floor. Not a problem for us, but it's worth knowing before if you have big luggage.
- brendan (10/5): -
- Yoshimi (10/5): - Nice location and staff hospitality
- Sophia (10/5): - The location was excellent, and staff were amazing, especially DD and Ryo on the front desk. Always went far and beyond to help you with anything you needed.
- Sterre (7/5): -
- Michael (7/5): Don't expect much more than a great location. - Staff, especially Ryo, was lovely. Location fantastic. The room is in need of an update. Sound proofing wasn't great and room wasn't very user friendly - for example, four person room with some tiny hooks to hang towels. Clearly the upkeep of this hotel has been neglected.
- Sean (10/5): - The hotel rooms were very clean and maintained. I absolutely loved my stay there and will stay again. Absolutely lovely staff and easy to check in. Very close to the heart of Hanoi. I think I ate my weight in free bananas!!! Nothint
- Laure (8/5): Bon pied à terre à Hanoi. - La location est parfaite. Le lit était un peu dur. Mais pas gênant !
- Aleksandr (10/5): - Все было супер. Месторасположение окодо Хаокьена. И конечно номер с балконом это прсто супер)))). Отличный бутик отель.
- Siena (9/5): -
- Mark (10/5): Top stay in Hanoi - Staff very friendly and helpful.
Location right in the centre of the old town but far enough away from the party streets.
Excellent value for money.
Aircon, fridge, shower all spot on!
Free bananas! Hard to find something not perfect, but not all rooms fully accessible by lift, we only had to climb 1 flight of stairs,.
- Lebreton (8/5): - L'emplacement
- Angelkym (10/5): Comfy, clean, very nice location - I love the accommodating staff and they were helpful and attentive. The location is accessible. It’s close to hoan kiem lake, night market, and some of the most recommended cafes. Thanks for the unlimited bananas too!
- Dominika (7/5): -
- Yusuke (10/5): - 毎日綺麗に清掃してくれて、安いハロン湾ツアーも手配し荷物も預かってくれました。主要な観光名所へのアクセスが良いです。周辺にはお店やレストランが多く、とても便利でした。 仕方のないことですが、隣のビルの工事の騒音がうるさかったです。一時的なものだとは思います。
- diana (10/5): - This is my second time staying at Hotel La Madera, and I honestly can’t recommend this place enough. I traveled with my 76-year-old mom, and as two women traveling alone, feeling safe in the hotel we choose is absolutely crucial—and this place exceeded our expectations.
The staff were always incredibly attentive, communicative, and respectful. They went out of their way to help us with anything we needed, which made our stay even more comfortable and stress-free.
On top of that, the location is fantastic—convenient, well-situated, and perfect for getting around easily. I would definitely come back again and highly recommend it to anyone looking for a welcoming and safe place to stay.
- Steven (9/5): -
- Ahmed (10/5): -
- Lucie (10/5): - La grande gentillesse du personnel
La situation de l'hôtel dans le vieux quartier et à 5 min à pied du lac
- Régis (8/5): - La chambre en étage avec son petit balcon était charmante. La literie était confortable, la clim bien orientée et fonctionnelle. Super emplacement dans le vieux quartier au Nord du lac Hoan Kiem! Le nom de l'hôtel précise SPA, nous n'avons pas vu de salon de massage. Étrange configuration de la SDB avec les toilettes dans la douche ou inversement ! L'hôtel indique payement visa mais comme d'autres hôtels ils ajoutent une charge. Record constaté avec 10% demandé dans cet hôtel puis le 2e jour on nous indique qu'on peut faire un transfert sans frais.. Confus 😕
- Vivien (9/5): Nice stay in Hanoi old quarter. - Great location.
Staff was friendly and helpful. Small detail but having 2 access cards would have given us more flexibility as we were two and sometimes had to split up.
Also the room is rather small for 2 people but that is standard Hanoi size.
- Klára (10/5): - The employees were super helpful and nice! Thank you guys.
- Oliver (10/5): -
- Michael (9/5): -
- VY (10/5): -
- Celine (8/5): Bon rapport qualité prix - L emplacement est très bien, en plein dans le quartier des 36 corporations et a 2 pas du lac. Petit frigo dans la chambre avec 2 bouteilles d eau offertes et bananes à volonté !
Personnel accueillant Nous avions la chambre 204: très étroite ( 180cm de large) et tout en longueur, du coup petit lit de 140.... Matelas très très ferme mais on a très bien dormi.
- Tentua (9/5): Makkelijk om Hanoi vanaf hier te ontdekken - De locatie was perfect, precies in het centrum en 3 min lopen van beetstreet.
Daarnaast was het personeel super behulpzaam. Niks op af te merken. Alles wat je nodig hebt voor een standaard verblijf.
- Seems (10/5): Friendly people in a bustling part of town - For this type of hotel in Old Quarter, La Madera was great. The staff are very considerate and helped arrange transportatuon to and from the hotel easily. I came on a weekend and discovered the night market which means the roads are closed to vehicles starting at 6PM. It was nice to be out during the day and explore the shops during the lower traffic cooler times. Everything was closeby. The hotel was great. I have a bad back so I would just mention the mattress are quite firm, but still good and better than the spring mattresses I found at my other stay, and its really just a personal preference.
- VERONIKA (10/5): Отличное расположение - Отель располагается в 100-300 м от озера Ngoc Son Temple, где начинается пешеходная/прогулочная зона (перекрывают улицы от байков и авто). В 5 минутах ночной рынок, барные улицы. Но!!! при этом в отеле это не слышно.
Номер чистый максимально на столько, насколько это возможно.
Персонал приветливый. -
- Gabrielle (10/5): - The staff is really friendly
- Sabrina (9/5): - L’emplacement est parfait Rien de particulier
- Marta (3/5): - Unfortunately, the photos of the property do not match the actual rooms, or at least not the one we were assigned. The room was located on a floor above the one accessible by elevator (which is absolutely acceptable), but it was significantly smaller than expected, not clean, and the bathroom had serious issues, with water coming out of both the sink and the toilet when flushing. We had to adapt for one night as we arrived late, but we left the following day as we did not feel comfortable at all.
- Jose (10/5): - Excelente ubicación, el chico que atendía en el Ovie era súper amable e incluso nos dejó pagar con tarjeta (transferencia de revolut). La habitación súper limpia y todo en orden. Que la ducha y el baño eran uno solo
- Johan (6/5): - The location was great.
It was fairly quiet. Earplugs still useful to block out traffic noise.
AC was working well. The room was small, certainly smaller than in the pictures.
The aircon was leaking through the ceiling tiles in the bathroom.
Cash only, and the staff didn't even pretend to give a receipt or invoice.
- Franco Ivan (10/5): -
- Courtney (10/5): -
- Barbara (9/5): - Gestori estremamente gentili e disponibili.
Camera piccola ma pulita. La camera necessiterebbe di un po' di manutenzione, tuttavia il prezzo risulta estremamente competitivo.
- Emilie (9/5): -
- Chiara (10/5): It does the job - The staff was incredibly friendly and they helped us arrange a few trips (to Ha Long Bay and Tam Coc) Small window (but at least there was one - many places do not have windows in the room)
- Cristha (10/5): Great location! I highly recommend it and good price - The staff is the best ! Helpful, friendly and made us feel safe (as female travelers this is very important) the location is more than perfect !
- diana (10/5): - I chose this hotel mainly because of the reviews mentioning how kind and welcoming the staff were—and I’m happy to say it was absolutely true. From the moment I arrived, everyone was incredibly warm, helpful, and attentive. They really go out of their way to make you feel comfortable and taken care of. It made a big difference in my overall experience, and I would definitely stay here again because of the people. Also it has the best location
- Pratik Manjunath (10/5): Awesome and recommend dearly. - Centrally placed , very close to all location. They have all services you need in Hanoi, including currency exchange, sim and also booking tours. I would definitely visit this place again and also recommend my friends. DD & Ryo very helpful I had to climb 1 story of stair to reach my room
- Jeferson (10/5): Perfect place located in the heart of Hanoi, with excellent staff willing to help at all times! - Close to the heart of Old Quarter, easy to access, phenomenal staff. I liked everything.
- GoPack (3/5): Wir kommen nicht wieder - Gute Lage, kostenlose 🍌 Fenster ließ sich nicht schließen, dadurch kommt Lärm und Insekten ins Zimmer. Dies war auch ein einer vorherigen Rezension bemängelt, scheinbar hat sich seitdem nichts geändert... Kleines Zimmer, Dusche mitten im Bad dadurch kaum nutzbar.
- Emiliano (10/5): - Wonderful attention and atmosphere Everything
- Piotr (9/5): Super miejsce - blisko wszelkich atrakcji. Czysto, schludnie i porządnie. Codziennie świeże banany na recepcji na plus : - Pomocny personel, który był w stanie pomóc 24/7 Lustro w łazience było za nisko
- Marc (7/5): Disappointed - Well located. The balcony. The staff very friendly.
But... We had the room with a balcony on the first floor. The bathroom was in an unacceptable state. A real disappointment.
- Paulo (10/5): - What a wonderful stay I had at La Madera Hotel! Ryo and the entire team went above and beyond to make me feel at home in Hanoi. Ideally located in the heart of the city, La Madera stands out as a premium choice for budget travelers, with thoughtful touches like complimentary bananas for snacks, genuinely warm and attentive service, and outstanding value for money. Thank you!
- Alexandre (7/5): -
- John (10/5): - Great location, good value and nice staff.
- Santi (10/5): - Ok
- Megan (10/5): - Great location & lovely accommodating staff.
- William (3/5): Cannot recommend - Location was not bad - but very noisy on a very busy street sandwiched between two shops and a very glamorous and dirty entrance. Unclear as to why it has the word “spa” in name. Neither resembles a spa nor had any type of spa facilities 😂.
Rooms very worn and rundown. Would not recommend.
- Julie (8/5): - Excellent location and very friendly helpful staff!! N/A
- MAO (10/5): -
- Eldene (6/5): - The location was good, if you really want to stay in the Old Quarter. I cancelled my booking last minute, so I can't really say what it's like to stay there. However, I think it only fair that travellers who rely on reviews, are made aware of a few things (see below). I have spoken to some other travellers who exactly share my observations. I understand that in Hanoi, as in many other big cities in the world, the hotel rooms will be smaller and more expensive. However, Hanoi hotel advertisements should be taken with a large pinch of salt. I am not sure how they get their 'fabulous' reviews, but their advertising is a mix of exaggeration, misdirection, and wishful thinking. In the many places I have booked, in Vietnam and elsewhere, my expectations have been met, and often exceeded.
- Günay (9/5): Tavsiye ederim - Lokasyon çok iyi. Çalışanlar ok yardımcı. Hergün muz ikramları vardı.Oda temizdi Hergün temizlemek için geldiler Odamız arakattaydı. Asansörden inince bir kat merdiven çıkmak zorunda kaldık.
- Desislava (10/5): Чудесен! - Много добро местиположение. Чиста стая, удобни легла. Домакинът DD е изключително мил и отзивчив. Благодаря за чудесното отношение! Пак бихме отседнали там! :)
- Uwe (10/5): - Die Lage ist hervorragend, direkt beim See und beim Wasserpuppentheater. Es gibt viele Restaurants und Kneipen in diesem Viertel. Uns wurde auf Wunsch ein ruhiges Zimmer gegeben, dafür haben wir gerne auf Balkon oder Aussicht verzichtet, denn die Straße ist gut befahren.
Sehr gutes Preis-Leistungs-Verhältnis Nach dem Duschen ist das Bad komplett nass, aber das ist in Vietnam ja eher normal
Es gibt leider keine Frühstücksoption, aber immer Bananen und Wasser an der Rezeption
Die Zimmer sind klein, aber das wussten wir ja.
- Tim (10/5): Very good spot in centre of town - Very good -
- Franziska (6/5): - Die Lage war sehr gut! Sehr in die Jahre bekommen, sehr hellhörig und feucht, großer Spalt über der Tür, Zimmerservice könnte besser sein (z.B. Toilettenpapier auffüllen), Föhn hat nicht funktioniert.
- Caner (3/5): - The rooms smell so bad. Rooms were dirty and too old.
- julien (10/5): -
- Akhil Santosh Kumar (10/5): Perfect - Very close to centre and the staff really really helps Nothing at all
- Wai Yee (8/5): - So far ok as expected .
- Jan (10/5): -
- Gabriel Antonio (10/5): In the midle of Old Quarter, near by all points of interes - In the midle of Old Quarter, very close from most atractions, Ryu an excellent guide for anything
- Nicola (10/5): Perfect stay in Hanoi Old Quarter! - Clean, tidy, very friendly staff, nice spacious room and beautiful balcony. Great location as well. Nothing. Everything was great!
- Steve (10/5): - Location is great. Street noise but it's bearable.
- Annaleis (10/5): - The staff and location
- Anna (10/5): - Clean, great location, staff very friendly and helpful! N/a
- Clare (10/5): Great location with lovely staff - Great location and fabulous balcony overlooking the street. Staff really friendly and helpful. Highly recommend 👍 Nothing
- Arisa Inlakesh (10/5): Fabulous staff & excellent location - Staff were fabulous, friendly & helpful, particularly Ryo, he organised our bus tickets to Nind Bind & to Halong Bay. Endless supply of delicious bananas free for guests at reception plus filtered water. The bed was too hard for us. The staff were great to rectify this, they put extra padding. When we checked out the man at reception assured us they would put thick toppers on beds in their hotel.
- Kyla (10/5): - Staff were incredibly helpful and friendly. They sorted all of our needs including transportation. We had no issues with the room it was clean and had everything we needed. It was in a prime location for Hanoi. We would definitely stay again 😊 No complaints.
Photos