Buccleuch and Queensberry Arms Hotel
Location: 112 Drumlanrig Street, Thornhill, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stylish Accommodation
The Buccleuch and Queensberry Arms Hotel, located in a traditional Georgian building in Thornhill, offers comfortable and stylish accommodation. Each room is elegantly furnished with high-quality en suite bathrooms and modern amenities like flat-screen TVs and telephones.
Delicious Dining
Indulge in a full Scottish breakfast and a buffet selection at the hotel's restaurant. Enjoy a seasonal lunch and dinner menu featuring tempting desserts and local cheeses. The culinary experience at the hotel is sure to delight your taste buds.
Convenient Location
Situated just 25 minutes' drive from Dumfries, the hotel is also close to attractions like Galloway Forest Park and cities like Carlisle, Edinburgh, and Glasgow. With free parking and Wi-Fi access, Buccleuch and Queensberry Arms Hotel is the perfect choice for your stay in Thornhill.
Book your stay now at Buccleuch and Queensberry Arms Hotel for a memorable experience!
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Pets allowed
- BBQ facilities
- Luggage storage
- Safety deposit box
- Darts
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Coffee Shop on site
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Property cleaned by professional cleaning companies
- CCTV outside property
- Face masks for guests available
- Television in common areas
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Secured parking
Rooms Available
-
Standard Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Deluxe Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Standard Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Standard Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Deluxe Double or Twin Room
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Deluxe Double or Twin Room
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin/double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Deluxe Double or Twin Room
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin/double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Deluxe Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This family room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 futon.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Four-Bedroom Vacation Home
Featuring a private entrance, this holiday home consists of 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, a dishwasher, kitchenware and an oven. This holiday home features a washing machine, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 4 beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Linen
- Dining table
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Deluxe Suite
Boasting a private entrance, this suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the fully equipped kitchen. The suite also comes with a barbecue. This suite has a washing machine, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Barbecue
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Single Room with Shower
Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. This single room features a tea and coffee maker, a seating area, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Hand sanitiser
-
Junior Suite
Boasting a private entrance, this suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. This suite has a washing machine, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Toaster
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
Guest Reviews
- Annette (10/5): Great place in Thornhill - We stayed in one of the cottages, loads of space, lovely sitting room, kitchen, bathroom.
- George (8/5): Always our go-to hotel in Dumfriesshire. - Comfortable room, very clean and excellent bed. Relaxed atmosphere, dog friendly but separate area in dining room. Water pressure in shower not good.
- susanne (8/5): - Clean comfortable room nice breakfast Curt staff on reception
- Janet (10/5): - Large comfy rooms and good food. Nothing
- George (9/5): Brilliant staff 😍 - Lovely stay lovely breakfast
- Roger (8/5): -
- Jenny (10/5): - Lovely hotel. We had a one night stay with our dog. Room was beautiful. We had dinner in the hotel and it was the best meal we've had out in a long time. 10 out of 10!
- Chris (5/5): It was okay for one night but wouldn’t stay again. - The location The room was small and not very warm.
- Gabriella (9/5): - Had a lovely stay! The room was a good size for two people, the bathroom had modern facilities and was spacious, the room was super clean and the sheets were incredibly soft. A great nights stay!
- matthew (10/5): - Great hotel and great staff
- Shaun (10/5): Perfect - Really nice place…staff amazing an welcoming Traditional old building all refurbished to a good level Staff an character of the building
- Derek (9/5): -
- Boyd (8/5): -
- Michael (8/5): -
- robert (10/5): Fabulous - Didn't have breakfast. But staff did make toast
- Karin (8/5): - De kamer en flexibiliteit van personeel Bij raam open wel erge wegruis
- joanne (8/5): Lovely welcome and good. - The Welcome The staff Food Size of our room Atmosphere in the bar Bed was very hard Noisefrom the road No fresh milk in room Couple of biscuits in room would’ve been nice
- Nicola (10/5): exceptional stay - the accommodation was stunning beautiful modern cottage we were delighted and had a lovely stay xxxx we loved it all hotel was fabulous and breakfast fantastic
- quintin (10/5): -
- Nigel (10/5): - Food was perfect, friendly staff, good atmosphere
- Giles (10/5): Great as always! - Clean, warm and friendly Nothing
- Anderson (9/5): - The room was beautiful food good. Tough location to get to if you do not have vehicle. 3 flights of stairs to get to room. No lift
- James (9/5): - The food here is excellent. I normally prefer to eat out, but this is the rare hotel where the restaurant is worth eating in. The room was great - really comfortable, wonderfully presented, and with a brilliant bathroom. The staff were on the whole wonderful. Very friendly and professional. Looking forward to returning. Will definitely recommend. There was a younger member of staff serving us who really didn't seem to be having a good day. Fair enough - we're all human, but she did let it transfer into strangely cold and sometimes almost distainful service which was a shame. Everyone else was fabulous though so it was a small thing.
- Helen (10/5): Can’t say anything else except the hotel is vey dog friendly - Service was excellent everything was fine Breakfast was good and plentiful Everything was fine
- David (10/5): Stayed enroute on my cycle from John O’Groats to Gretna Green, was a very pleasant stay - The room was delightful with lots of character
- Robert (10/5): -
- John (8/5): -
- luciana (6/5): Great location, solid food. - Great location. Food is good. Bathroom in the main building room was dirty as was the headboard that is stained. Service was lacking all around. It seemed as if guests that were not locals were a nuisance or they couldn’t be bothered. Very strange as our last visit was so much better. The other room we had was nicer and much cleaner.
- Terry O'Brien (7/5): - Very traditional grande hotel No off road secure parking
- Colin (8/5): Staff were very good and helpfull. Cyclist friendly. -
- Asif (5/5): -
- Richard (10/5): Friendly, accommodating, ideal location! - The staff were exceptional and were very helpful. The location was excellent,as we were travelling up to Arran.
- Alberto (7/5): -
- Viki (10/5): Comfy, great food, excellent value! - staff were lovely, food was gorgeous and rooms were comfy
- mark (9/5): Lovely old Hotel,,10/10👍 - The staff was very friendly and helpful ,, N/a
- Andrew (9/5): Great value for money - Very comfortable and clean Breakfast continental selection could be improved with better fresh fruit, some Muslim and granola plus natural yogurt, nuts and seeds
- Elaine (10/5): Couples overnight stay - The hotel is popular, it is in perfect location for an overnight stay, it was very clean , our room was clean and comfortable, the food was excellent, and nice friendly and helpful staff, would definitely recommend to friends and would definitely stay again
- Stephen (9/5): Excellent staff Great breakfast and large comfortable room - All on ground floor Nothing
- Sheena (8/5): Very good -
- Reed (8/5): Small town charm with history and great service - Age and history but modern function and details. Good location for us. Great restaurant just downstairs. Stuffy on top floor with medium warm weather. Fan provided but only helped some. Otherwise wonderful.
- Ibis117 (8/5): Unexpected hidden gem. - Easy to find, parking even easier in quiet town. Menu was good, breakfast excellent Stairs were a challenge.
- Lynne (10/5): Exceptional -
- Susan (9/5): Superb - Good traditional hotel. Historic building in interesting small town. Excellent food and lovely staff. Good location for meeting up with friends. No lift.
- Marion (10/5): Exceptional -
- Jeremy (10/5): Really nice place and great staff. Excellent food and bar with very nice staff - Great restaurant and bar and nice location
- Andrew (8/5): Very good -
- Keeley (10/5): Exceptional -
- David (9/5): Great stopover - Loved this hotel. Great location. Great food. Fun staff. Amazing room!! We were on the road, which woke us early, as busy. We did discover shutters when leaving, so bit our fault!
- Pippa (10/5): Fantastic, comfortable stay - Great facilities and very clean. The staff were really lovely and helpful. Great food.
- Alison (9/5): Superb -
- Sam (10/5): Comfortable, accommodating and clean - The stay was fantastic, would like to especially mention Gemma who waited for us to get in after we’d had a very delayed journey, she was so kind and helpful ! And also fantastic breakfast provided by Gary.
- Felicity (9/5): Dinner and breakfast were both delicious, and Garry who works at the hotel was a marvellous host. - The bed was super comfortable, and all the hotel staff made me feel very welcome. The restaurant serves really good breakfasts and dinners. I would definitely stay here again. The temperature of the shower was very hard to control- ( too hot!). But I didn’t report this. However, given that the staff worked really hard to make my stay perfect, I think if I had reported the problem with shower, this would have been sorted out.
- Adrien (9/5): Superb - Exceptionally friendly and helpful staff. Comfortable room. Nice bar and dining room. Well located in the centre of Thornhill.
- George (10/5): Exceptional - Excellent Breakfast Another member of staff could have helpful as the staff on duty didn't seem to have a minute.
- Valerie (7/5): Good -
- Susan (9/5): Superb - The friendliness of staff and location. All good
- Sylvia (9/5): Homely, comfortable and welcoming - It was central to where I needed to be The fact the price didn’t include breakfast
- Mote (8/5): A pleasant stay in a small Scottish town. - Central location, free parking outside hotel. Good food and ambience in bar and dining room. Very pleasant staff. Some areas a bit shabby.
- Justin (9/5): Great place - will go again - Lovely property and lovely rooms
- Alison (8/5): Very good - Comfortable hotel, good location,food was excellent
- Brown (10/5): Exceptional -
- Lindsay (8/5): A great short stay in a welcoming and comfortable hotel! - Excellent bedroom with extremely comfortable bed. Great big walk-in shower and a separate bath. The hotel staff were all extremely welcoming and friendly and our dinner was delicious! Happy to recommend the BQA for all of the above and its location with Dumfriesshire - so good for exploring in all directions.
- David (8/5): Very good - Very helpful and friendly staff, excellent food.
- Julia (7/5): A warm welcome and great evening meal. Expensive room for what it was . - Fabulous evening meal, really lovely people, great service . Can’t fault the food or service. The shower was so weak - impossible to wash your hair . Also shower seal needs a good clean although the rest of the bathroom was clean . Very thin duvets and mattress not very firm . Although when requested I got a blanket so thanks for that .
- Maya (10/5): Exceptional -
- Critchley (10/5): Excellent hotel with great food and friendly staff - Suite spotless with everything you need. Staff very friendly and hotel food excellent. Booked to visit friends who live in the area, will definitely book again.
- Stuart (10/5): Superb stay in a terrific hotel within a beautiful location - Self contained cottage next to the hotel. Good size double bedroom, small lounge with settee and widescreen smart tv, kitchen with fridge/freezer, appliances. Excellent shower and bathroom too Nit picking but no sweetener for coffee!
- Susan (10/5): Great place to stay -
- Andrew (10/5): Exceptional - Very well located. I arrived late on a wet Friday evening and the place was humming - full of locals and guests having a good time. Had to leave straight after a large, and good, breakfast the next morning so did not get to spend much time in the hotel. But the best bit was yet to come. It took me until Monday morning to work out I had left an iPad in my room. I rang the hotel and was expecting the usual run around. But Amy on reception could not have been more helpful and efficient. She arranged to get it sent back to me, initially at her own expense because the person with access to their accounts was away. I have paid her back and will stay again. Very personal service.
- Jean (9/5): Superb -
- Gillian (7/5): Good -
- Peter (8/5): A great place to break our journey to the highlands of Scotland - The full Scottish breakfast was excellent. Our room, although external to the hotel, was very comfortable and warm. The evening meal was also very good, we can recommend the scallops and the venison.
- Nigel (9/5): Superb -
- Robert (10/5): lovely hotel in a great location - lovely hotel, and pet friendly. would recommend
- James (7/5): Good. Very friendly staff - Good breakfast and small cooked helpings. Bedroom was too hot. Shower room was tiny and the WH basin was in the bedroom - not ideal. Bed was too far away from the side table.
- Peacock (6/5): Pleasant -
- Richard (10/5): Great hotel, great staff, great overnight stay - The hotel was excellent! Manager Ralph and his staff were extremely welcoming. The rooms were lovely, beautiful decor, modern bathroom and very clean . We had an evening meal there and it was delicious. Would definitely stay again. Found the hot tap in the shower a bit difficult to work out
- Frederique (9/5): We had a very pleasant stay and would go back - Staff were helpful and friendly. Food was excellent. Bed was very comfortable The room was very warm and the bathroom could have done with touching up
- John (10/5): Exceptional - Convenient, comfortable and friendly
- George (8/5): Very good -
- John (8/5): A good place to stay when travelling northward - It had an old fashioned charm within up to date modern facilities. The bedroom was very spacious and very accessible The entrance area was downbeat and unwelcoming and gave a very well worn impression which wasn’t true for the rest of the premises.
- Alexandra (10/5): Fantastic blend of traditional scottish and low key luxury - Fantastic atmosphere and well trained, friendly staff. Traditional scottish hospitality without the cliche tourist tartan / highland cow / stag, etc. Great food, especially local beef and game. Comfortable room for 2 humans and 2 dogs. Breakfast buffet a bit of a let down: industrial jams and honey? Full breakfast was good though for those that can have a full meal the day after a big dinner.
- Paul (9/5): Superb -
- Ronald (9/5): All good, plenty of staff so great service - Everything Nothing
- Colin (8/5): Very good -
- Ian (7/5): Good -
- Patricia (8/5): Generally comfortable and enjoyable - Pleasant, helpful staff. Excellent breakfast, just as I had asked for Room was overlooking main road, and windows and glazing need some attention, difficult to open & close.I mentioned this to the manager and he noted it.
- Alan (9/5): Superb -
- Sheila (9/5): I liked it so much that I’m going back next month - Very clean and comfortable Staff were very courteous and helpful
- Maria (8/5): Very good -
- Avril (6/5): it was alright and pleasant enough for what we were there for. change the picture - the location was good for what we were here for. the breakfast was very nice and the lady who served us too. the bed was very comfortable and the bedroom clean. the bar staff was very nice too and we had a great time with during our stay. the bedroom was next to the carpark near the laundry and kitchen and bin area. was not the best for view or tranquillity in the morning. As well on the website it showed a nice Scottish castle style house in the pictures and goes straight on the bedrooms and facilities pictures. I thought that was misleading as when we arrive we were facing with a hotel in a street. the picture on their pages was of a nearby castle.
- Nicola (9/5): Does the job - basic room, nice meal and lovely staff! - Room was basic but clean and bed was comfortable. Staff were lovely and couldn’t do enough for you, very polite and excellent service. Our evening meal in the restaurant with friends was lovely and we both enjoyed breakfast the following morning. Bathroom is lovely, large and modern with a good quality shower. Good location and we got a free parking space right next to the hotel. Rooms could be updated and I think £20-30 cheaper per night, in line with a travel lodge, etc, would be a more realistic price for what you get.
- Leanna (10/5): First class luxury stay where staff made us feel really welcome and important! - The friendliness, uniqueness and unbelievably fabulous food There was nothing we didn’t love!
- Nick693 (7/5): Great staff not so good hotel - The staff were great, friendly, helpful and welcoming Hotel was in need of a refurb, worn and shabby in places. Bath crammed into room where a comfy chair sofa would be far better. No shower gel in the shower, tiny tubes by the sink. Overpriced
- Pauline (8/5): Very good - Staff great - particularly in restaurant/bar. One of the 4 rooms had issues with plumbing (hot water). Fixed on Day 2 but clearly an issue that was known about before arrival. Arrived late and allocated the ‘accessible room’ in external courtyard which had the plumbing issue. Disappointing as had booked 9m prior.
- Ian (9/5): Great staff and good value. Rooms very comfortable. - Friendly efficient staff. Good food. Clean and comfortable rooms.
- Paul (8/5): Very good -
- Andrew (8/5): Short stopover before going to the open at Troon. Decent value - Location was good for our visit to Troon for the golf. Parking available outside. Friendly staff member showed us to our room. Nice personal touch. Breakfast was good and service quick. Bed and pillows were very good. Great towels. Base of shower needs a good clean around the silicone. Common problem in hotels but this one was not good.
- Stuart (10/5): First class welcome and accommodation - Spacious and comfy with everything you could wish for in a wee standalone cottage. Unbelievable value for the money. Bedroom, lounge, kitchen and garden area. Superb Only gripe was drainage in shower
- Paul (8/5): Very good - Room was clean and comfortable, food was excellent, staff very helpful and friendly.
Photos
