Clarion Hotel Townsville

Name: Clarion Hotel Townsville
Address: 201 Sturt Street, Townsville, Queensland, 4810, Townsville, AU

Location: 201 Sturt Street, Townsville, Queensland, 4810, Townsville, AU

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Experience the perfect blend of luxury and convenience at the Clarion Hotel Townsville, where comfort meets style in the heart of the city.

Relax in Style: Choose from 28 elegantly designed, air-conditioned rooms featuring premium pillowtop beds, minibars, and espresso makers. With complimentary wired and wireless internet access, enjoy entertainment on flat-screen TVs while unwinding after an exciting day.

Delicious Dining Options: Savor delightful meals at our onsite restaurant or indulge in room service during limited hours. Start your mornings right with our buffet breakfast available daily, ensuring a satisfying beginning to your adventures.

Exceptional Amenities: Stay connected with complimentary internet and access to a computer station, plus enjoy our dry cleaning and laundry services. Free self-parking and tour/ticket assistance are also provided for your convenience.

Don't miss out on your chance to experience a memorable stay at Clarion Hotel Townsville—book now for an unforgettable getaway!

Important Information

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Newspapers in lobby (surcharge)
Free WiFi
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
Free wired internet
Parking (limited spaces)
Free self parking
Computer station
Newspapers in lobby (surcharge)

Rooms Available

Standard Room, 1 King Bed, Non Smoking

1 King Bed
280-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
280-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
280-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with espresso maker and electric kettle
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Bedsheets provided
Room, 1 Double Bed, Accessible, Non Smoking

1 Double Bed
280-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
Suite, 1 King Bed, Non Smoking

1 King Bed
280-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with espresso maker and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Free local calls, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Bedsheets provided

Guest Reviews

Alexander (10/5): - Lovely staff and very comfortable room. Thanks
Tinousi (10/5): - Safe
Verified traveler (10/5): - quiet comfortable and clean place. Nice and easy self-service laundry. Good parking place.
Rechelle (10/5): - Loved our stay. Very friendly staff. Beautiful rooms. Great pool. Breakfast was great both mornings.
Lynelle (10/5): - Easy walking distance to the Cowboys QCB Stadium. Woolies is up the road and the best of all was the clean, comfortable room.
David (10/5): - Great stay. Nice and tidy good location
Paul (10/5): - A good place to stay and within walking distance of all we needed.
Sue (8/5): - The property is in a good location rooms are big but the bathrooms have no where to put clothes
LEW (10/5): - The hotel is under new management and in the process of refurbishment. The staff, especially Annie the receptionist, were delightful. Happy, accommodating and friendly. Our room was clean, spacious and well serviced. Once the refurbishments are finished this will be an even more wonderful place to stay. In the center of the city and close to shopping and eateries - perfect.
jodi (6/5): - Disappointed paid $250 for king bed with tub…no tub, no cafe, no bar, no room service. Changed hands a few months ago and old owners took everything apparently. No microwave or toaster in room, just a kettle. Extremely basic for the high price. Was great to have a cup, teabag and milk to have a cuppa. Room was clean & bed comfy but very overpriced
Gary (10/5): - Within walking distance to everything we wanted to attend.great location.
Ronnie (8/5): - It’s a little worn down but overall good.
Paul (10/5): affordable and pleasant - Nice stay - very comfy bed - friendly staff - clean and bright bathroom - Curtains wouldnt open up ... but not to fussed
Dave (6/5): Claritin - Hotel is a bit run down and room had a nasty disinfectant odor. Everything worked but it was Australia Independence Day so that might have been part of the issues
Teokotai (6/5): - I won’t recommend to many. Lack of information about excitement places, no parking for customers, staff who seems not interested working at the hotel, and no excitement about welcoming guests. Maybe because of long weekend but that’s not a good excuse.
Joanne (6/5): - The rooms were a good size however the property had a terrible odour. The shower broke in our room and although reported it was not fixed as was a broken toilet roll holder. The room lighting was very dark and insufficient. Location was ok for what we had to do, the staff, when available were helpful. Would not stay again
Angela (4/5): - The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.
Kaela (10/5): - Nice stay. Close to footy grounds
Verified traveler (8/5): Very good location, free parking - Very convenient location, shops are in walking distances and close to the airport. The A/C unit in the room was quite old and struggling to reduce room temperature. The water pressure in the shower was quite low, they may need to look into it and fix. Breakfast may not be available on public holidays.
John (10/5): - Clean and tidy accommodation with all the amenities needed for a comfortable stay. The staff were very helpful and polite. Only downfall was the on-site car parking. It was difficult to park a larger car in the allotted spaces available. Appart from this, my family and I found the Clarion to be a great place to stay in Townsville.
Verified traveler (6/5): - The location was great, staff very friendly, however the bath was dirty (had a black ring around it) the shower gel container was empty, the basin was dirty and there was only one bath towel for 2 people. The bed was extremely soft so we both woke up with sore backs.
Mrs Julie (10/5): - Bed was very comfy. Reception upgraded us to a sea view room
Truong Son (8/5): - Easy going , easy access to the city 5 min walk for every thing
Saahid (4/5): - There was noone at reception when I arrived at 1630hrs had to wait while there were no other guests except me on a friday. The staff was unwelcoming and rudely declined my request for a late check out stating we are not a fancy hotel where these options are available. Secondly the bathroom was poorly designed as it sipped water into the attached toilet area. There isn’t adequate parking available for a medium sized suv.
Judith (10/5): - Excellent service front counter.
George (8/5): - .
Michael (10/5): - .
Gregory (10/5): - location is brilliant walking distance from most restaurants the strand etc My only complaint is the Outside private Car park it's very unsatisfactory if you're in a big vehicle trying to get out. You will notice vehicle's have scrapped against the building previously
Leanne (8/5): - We were disappointed that the Greek Restaurant was closed for refurbishment - which was the only reason we stayed here rather than down the road. Knowing that it is now going to be an Italian smorgasboard style place - we won't be back. The parking area was too small for the size of cars in the area.
David (6/5): - Nice old brutalist design on the building, and nice sized room for the price. Room smelled strongly of mildew and appeared to have been covered up by heavy cleaning products.
Moya (10/5): - I arrived later in the evening than arranged, due delayed flight, to nevertheless welcoming and helpful staff. A few very small glitches with room amenities but understandable due current hotel renovations and very forgiveable because of those same very pleasant staff! Thank you.
Terrence (10/5): Solo visit - Arrived early and was checked in straight away. Given a good overview of hotel services as well as advice on local attractions and services. Room service was exceptional and they confirmed with me for any concerns. There were none. I liked the direct line to the Taxi's and they were a very prompt service. I offered suggestions when checking out and they were noted... Not merely acknowledged
Lisela (8/5): - The place was nice and clean. It was a little bit hard to find the place. Parking isn't included.
Margaret (10/5): Nice central comfortable hotel - We stayed for one night and were pleased with the location, amenities and nice friendly service. The room was well set up with a foyer area that had a pod coffee machine and sink. The aircon worked well, there was a large TV, and free Internet. The beds were very comfy and overall it was spacious. They do need to improve the lighting tho, it was very gloomy in the main living area over the table and desk. There was good lighting at bedside but even a free standing lamp with bright LED bulbs would fix it for the rest of the room.
Kyle (4/5): How can I NOT help you ? - This place is one step above youth hostel. The man at the reception in the evening was the worst employee and should be let go. How can I NOT help you? Should be on his calling card. He actually seemed annoyed that he had to look up from his phone. Please note there were no hairdryers in the rooms or to borrow from the front desk.
Jayden (10/5): - Good
Laura (10/5): The Caring Clarion - I have loved the Clarion since my very first stay, a couple of years back. I consider them to offer a high level of customer service provided by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout. This is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath also.. i like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. There is none by the way... It's also convenient having an adjoining restaurant with Greek food and branded coffee. The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over bleach 😉.
ANDRIES (10/5): - Quiet, very clean and modern apartment with good bed and bathroom facilities. Very friendly staff. Private off street parking is a bonus but the parking is very tight if you drive a larger vehicle like a Land Cruiser. Overall highly recommended.
Alexandra (8/5): - Property was in good condition, staff member was really nice. Gym advertises a gym but found out upon arrival that they no longer have one. Room smelled a bit damp, but was spacious and comfortable for a 3 night stay.
Laura (10/5): Reliable and Beautiful - I have loved the Clarion since my very first stay. The high level of customer service given by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath.. I like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. It's also convenient having an adjoining restaurant Yayo's with their Greek food and Merlo Coffee. The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over the bleach 😉.
SOON (8/5): - Short one night stay. No issues
Cameron (6/5): - Room wasnt the same as picture, lack of useful things in room like hooks for things, no kitchen sink and bathroom sink had no plug, no toilet brush, inwards swinging shower door that smashes against shower head if youre not careful
Imad (4/5): - Not a super hotel
Jacqui (10/5): - Really helpful reception and great bed
kelly (6/5): - It was a fine hotel for a quick night over.
Susana (10/5): - Highly recommended for their excellent service and location is perfect
Leanne (10/5): - Great customer service
Jeff (10/5): - q
Andy (8/5): - The staff were amazing, room was good, although the bed was way too soft for me, otherwise a great stay.
Brian (8/5): - excellent service only problem was an inoperable room safe
Kallie (10/5): - Clean and comfortable. Very noisy intersection.
Maxine (6/5): - This property included parking in the price which is great. Unfortunately the property looks shabby and unkempt from outside and is decorated in very miserable colours inside giving it a dated feel.
Lyn (10/5): - From the minute we stepped in the door we were given excellent customer service by the friendly staff. The room was a good size. Very clean comfortable. Good value for money. Would stay there again. Shower pressure was light on. Everything else very good. Recommend staying there. Restaurant Greek food was awesome for the price.
Kenneth (8/5): - Telephone connection was broken. The bottom of the shower screen door pivot was rusted. There was no toilet brush. Opened and half used recyclable cutlery was left in the drawer. The bed was beautifully comfortable.
Chris (8/5): - Ok
Joanne (10/5): - The staff were extremely friendly and helpful. The room was good. We had an enjoyable stay
Tanya (8/5): - The property was very clean. So much so that the aroma of bleach is quite strong. But what can I say, I guess that's preferable to it not being clean. Reception staff are lovely and helpful and on the Saturday night I stayed it was very quiet and the beds are very comfortable.
Melissa (4/5): - Property is over priced. No secure parking and there are numerous homeless shelters surrounding the property so we were concerned leaving our car at night. Musty smelling room and mould in shower.
Leanne (10/5): - I loved the fact that the property was a 5 min walk from where we were headed.
Glen (10/5): - Never knew the place was there and was very very surprised how good it was presented and managed. Upper carpark for my 4wd was rather difficult to enter and leave the space
Caroline (8/5): - Good location
Sandra (10/5): - Room was spacious and lovely. Would definitely stay here again
Robert (2/5): - We booked this room specifically because it had a bath - that didn't work! Television is set to maximum 20 volume so we could hardly hear it! Car parks both below and above ground were a joke to try and park in so ended up leaving car across the street. Trying to get suitcases from above ground car park was dangerous due to the very steep entrance. Road noise was heard in room as was noise from other rooms. Hall outside room was very dingy and poorly lit. Have cancelled our future booking. Requested full refund but hotel manager Jesse refused it.
Kerry (10/5): - Very friendly and helpful staff. Lovely huge rooms with comfortable beds. Lots around the area in walking distance. Would definitely stay again
Keith (8/5): Good option in CBD - We were happy with our stay. Only minor issues were no microwave oven, rather small window - very different from the pics! Place was clean, good modern room, just needs more light. Quite convenient to restaurants etc.
Aaron (10/5): - Was Relaxed and great staff
John (10/5): - Guy at reception is super friendly and helpful.
James (8/5): Worth a look - Not sure if staff are supposed to wear a mask but none worn. There was only minimal toilet paper on roll and no spare. Hotel is in a good position close to shops. No covered parking for large cars.
Ian (10/5): Very good - Good CBD location, excellent service & staff friendliness.
Tammy (10/5): - Huge rooms, comfy bed and coffee machine.
Verified traveler (8/5): Perfect for one night - Staff were very friendly. Room was basic but pretty good for the price.
GEOFFREY (8/5): - The property was clean and the staff were efficient and friendly.
Verified traveler (8/5): - Room, facilities everything was extremely comfortable. One of the most comfortable beds I’ve ever slept in. Only issue is the tight (and lack of) parking. Bring your driving skills if parking.
Verified traveler (6/5): - A bit noisy.
Verified traveler (10/5): - Great service, bed super comfy
Verified traveler (10/5): - Very clean. Very comfortable beds.
Verified traveler (8/5): - Easy
Tegan (8/5): Weekend stay - Bed was very comfortable! Pod coffee machine in room was nice. Blockout curtains didnt go right to the corners of the room so it wasnt completely dark but still enjoyable for a sleepin
Verified traveler (8/5): -
Verified traveler (6/5): - Disappointed in the lack of storage, room hadn’t been cleaned properly. Room wasn’t serviced.
Verified traveler (10/5): - This place is a hidden surprise. Recently refurbished, it has a modern and up to date feel. Staff were amazing. At check in, they even walked outside with me to show me where to park and the best place for dinner. I'm really impressed and will be back again.
Ian (8/5): Very good - I had previously left a review indicating the cleanliness of the place wasn't great, however this time it was very good. As always the staff are very welcoming, the rooms are well appointed, spacious and have little extras (like complimentary coffee pod machines in the room), the location is very central to the city area and the gym entry across the road makes it without peer if you wish to work out.
Ian (6/5): Nice but could be cleaner - Nicely refurbished room and good reception staff, however the cleaner must be an amateur. Got to room at 4.50pm but despite being later in day, the entire corridor from elevator to room was littered with dirty towels and laundry plus vacuum cleaner & cord strewn all over the place with no sign of cleaning activity anywhere. Room was mostly clean though no coffee pods and sugar spilt throughout container. I know all this could have just been an off day occurrence but still compared to other venues it was somewhat off-putting.
Verified traveler (10/5): - Very nice and located in a central position. Staff were lovely and very helpful. Room was nice and clean and bed was very comfy
Katie (10/5): Highly recommend staying here. - Loved our stay here. It was comfortable, modern, clean and the desk service before and after check-in was so helpful. Would highly recommend if you needed to stay in Townsville for a few nights.
Verified traveler (10/5): - Excellent rooms in the city, will definitely be staying again!
Verified traveler (8/5): - Staff were very friendly and helpful. The room was clean and comfortable. Location was good as well. Definitely worth it for a short stay.
Verified traveler (10/5): - Staff extremely friendly and helpful. Warmly welcomed and allowed to check in earlier with no extra charges.
Tamara (10/5): - Renovated modern rooms, comfy bed, quiet, very clean,with everything you need. Great location within walking distance to new stadium, cinema, Flinders street, Palmer street restaurants, leagues club and Woolworths. Free offstreet parking or free street parking on weekends.
Brian (10/5): - Very large modern rooms. Short walk to the city and stadium.
Verified traveler (10/5): - The service at the counter. The room conditions and location in town
Verified traveler (8/5): - The room was big, the beds very comfortable. Airconditioner was awesome. But....no toaster in room, no plates or bowls, 2 cups, 2 glasses, 2 wine glasses and 1 teaspoon (no other cutlery). Breaky with the kids was a challenge.
Verified traveler (10/5): - It was a clean facility with friendly staff. *******
Verified traveler (10/5): - We had a twin room and there was lots of space in this room, fantastic for a family of four!
Emma (10/5): Exceeded expectations - Exceeded expectations, hotel was clean and modern and staff were lovely and friendly, recommending places in the local area. I would definitely recommend to those who choose to stay in the area.
Verified traveler (8/5): - Rooms were large, good sized bathroom, very big tv, effective air con, quiet, modern.
Verified traveler (10/5): - The guy on duty his name was Jye he was excellent couldn't do enough for me and my daughter who was on crutches. My only negative was the parking limited space and limited access. Otherwise everything else was excellent.
Verified traveler (10/5): - Nice clean rooms, beautiful comfy beds and the position of the hotel right in the centre of town with everything within walking distance. Lovely restaurant downstairs serving delicious breakfasts!
Verified traveler (10/5): - Spacious and clean room. Car parking is a bit tight.
Verified traveler (8/5): - There is unfortunate road work being done nearby but the hotel is very satisfactory and staff are very helpful and friendly.