Pullman Dubai Jumeirah Lakes Towers
Location: Jumeirah Lakes Towers - Cluster T, Al Sarayat Street North Beside DAMAC Properties Metro Station, Dubai, ae
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience unbeatable luxury and comfort at Pullman Dubai Jumeirah Lakes Towers, where your dream getaway awaits.
Unparalleled Accommodations
Every room offers stunning views of the city and Dubai Marina, complete with modern amenities such as a flat-screen TV, minibar, and coffee machine. The spacious suites provide a lavish living space, perfect for unwinding after a day of adventures.
Gourmet Culinary Experience
Savor exquisite cuisine at our all-day dining restaurant or indulge in Italian delicacies crafted by expert chefs. Unwind at our stylish bar with refreshing cocktails, ensuring your dining experience is nothing short of memorable.
Exceptional Facilities
Take a dip in our outdoor pool or keep fit in the well-equipped gym. With free WiFi throughout the property, stay connected while enjoying all that our hotel has to offer.
Don’t miss your chance to experience this exquisite destination—book your stay at Pullman Dubai Jumeirah Lakes Towers today!
Important Information
Upon arrival all guests (Including Children) must present a valid original passport or Emirates I.D. card to be registered.
Please note that only registered guests may access the guest floors. Any visitor to your room must also be registered at the front desk and provide appropriate identification as per U.A.E. law.
The Hotel accepts all major credit cards. Any credit card used for either pre payment or charges on site must be in the name of the guest and the same card must be presented for verification upon check in. Under no circumstances will the hotel honor any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non compliance of these requirements.
The hotel requires a guarantee for any charges that you may incur during your stay, including the mandatory AED 20 per bedroom per day Tourism Dirham Fee. A valid credit card in your name may be presented and we will pre authorize an amount to cover your charges. Should your billing surpass this amount during your stay we will require an additional authorized amount. Only upon check out will we actually debit and charge your credit card for the actual amount of your bill. After departure, any unused pre authorized amount will be released by the hotel.
Room availability and rates are for individual bookings only. Booking above 7 rooms will not be accepted as they will be considered a group. Therefore please contact Pullman Dubai Jumeirah Lakes Towers directly for any group inquiries.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Express check-out
- Health club
- Long-term parking
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Massage services
- Currency exchange
- Private check-in/check-out
- Designated smoking area
- Shared lounge/TV area
- Concierge service
- Grocery deliveries
- Allergy-free room
- Kid meals
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Broadcast Live sport events
- Happy hour
- Fitness facilities
- ATM/banking
- Bicycle rentals nearby
- Television in common areas
- Health club
- Express check-out
- Meeting rooms
- Pool umbrellas
- Long-term parking
- Parking (limited spaces)
- Free self parking
- Self parking (surcharge)
- Beach sun loungers
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Natural pool
- Garage
- Swimming nearby
- Vegetarian menu options available
Rooms Available
-
Three-Bedroom Suite with Executive Lounge Access
Elegant contemporary design, high floor, Dubai Marina or Lakes or Golf course views, terrace, fully equipped kitchen, Nespresso machine, Bose docking station, 3 LED HD TV, Pullman bed concept, modern bathrooms with separate walk-in shower and tub.
Max Occupancy: 8 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Linen
- Cots
-
One Bedroom Apartment
Elegant contemporary design, high floor, Lake or Dubai Marina views, working desk, sofa, fully equipped kitchenette, 2 LED HD TV, Pullman bed concept, modern bathroom with separate walk-in shower and tub.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Linen
- Cots
-
Executive Twin Room
This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels, a Bose docking station, a Nespresso machine with complimentary capsules that are refilled on daily basis, and a modern bathroom with a separate walk-in shower and tub.
A comfortable seating area offers sweeping views of Jumeirah Lakes Towers or Dubai Marina.
Located on the 16th floor, the Executive lounge is an exclusive space of comfort offering guests the convenience of special facilities.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Cots
-
Deluxe King Room
Tastefully designed, the Deluxe room features a work desk, a 48-inch LED HD TV with international channels and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers views of Jumeirah Lakes Towers or Dubai Marina.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Linen
- Cots
-
Superior King Room
This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers views of Jumeirah Lakes Towers or Dubai Marina.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Linen
- Cots
-
Executive King Room
This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels, a Bose docking station, a Nespresso machine with complimentary capsules that are refilled on daily basis, and a modern bathroom with a separate walk-in shower and tub.
A comfortable seating area offers sweeping views of Jumeirah Lakes Towers or Dubai Marina.
Located on the 16th floor, the Executive lounge is an exclusive space of comfort offering guests the convenience of special facilities.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Cots
-
One-Bedroom Executive Suite
This elegantly decorated, air-conditioned suite is located on floors 20th to 30th and offers spacious indoor living overlooking the cityscape. It is complete with a fully equipped open kitchenette to the living area, a guest toilet and a master bedroom with an private bathroom and a king size bed.
The living area and the bedroom feature a 48/40 inch interactive LED HD TV with international channels.
Upgraded amenities include a Bose docking station and a Nespresso machine with complimentary capsules that are refilled on daily basis.
Located on the 16th floor, the Executive lounge is an exclusive space of comfort allowing guests the convenience of special facilities.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Cots
-
Superior Twin Room
This air-conditioned room features a work desk, a 40-inch LED HD TV with international channels and a modern bathroom with a separate walk-in shower and tub. A comfortable seating area offers views of Jumeirah Lakes Towers or Dubai Marina.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Linen
- Cots
-
Two-Bedroom Suite with Executive Lounge Access
Featuring a balcony, this extra spacious, air-conditioned suite offers a living room with a flat-screen TV and a kitchen complete with a dining table. It has 2 bathrooms, each includes a bath and a shower.
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Cots
-
Deluxe Executive King Room
Tastefully designed, the Executive Deluxe room features a work desk, a 48-inch LED HD TV with international channels, and upgraded amenities include a Bose docking station, a Nespresso machine with complimentary capsules that are refilled on daily basis, and a modern bathroom with a separate walk-in shower and tub.
A comfortable seating area offers views of the Lakes, the Emirates golf course and the Dubai Marina.
Located on the 16th floor, the Executive lounge is an exclusive space of comfort offering guests the convenience of special facilities.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Executive lounge access
- Coffee machine
- Linen
- Dining table
- Cots
-
Two-Bedroom Apartment
The apartment's kitchen is available for cooking and storing food. The spacious apartment provides air conditioning, soundproof walls, a mini-bar, a seating area, as well as a flat-screen TV with satellite channels. The unit offers 4 beds.
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Kitchen
- Tile/marble floor
- Linen
- Cots
Guest Reviews
- Adam (10/5): - Everything.
- Andrei Daniel (10/5): -
- Iuliia (10/5): -
- Rachael (10/5): -
- Rajan (10/5): -
- Miguel (7/5): -
- Alaa (10/5): -
- Mohammed Mahgoob (5/5): Disappointing Stay That Falls Short of Pullman’s Five-Star Promise - I stayed in a corner room, which was spacious and had a nice view. The room does not provide a sense of change or relaxation; rather, it feels like a room designed for a business traveler, lacking a comfortable and calming atmosphere. The lighting inside the wardrobe is very weak, making it dark and difficult to use. There is an unpleasant smell in the corridor leading to the rooms, similar to damp air. The pillows were extremely poor, to the extent that we could not sleep comfortably. We were surprised that the breakfast was served à la carte; it was very limited and of poor quality, to the point that we didn’t know what to eat—breakfast at a regular cafeteria could be better. The flooring in the shower area adjacent to the steam room and sauna appears old and unclean. Additionally, the pool area is very outdated and uncomfortable, lacking any sense of luxury or relaxation.
This level does not meet the standards of the Pullman brand, which I expected—given its five-star classification—to be more refined and luxurious. Unfortunately, this was a disappointing experience and will not be repeated at any Pullman hotel.
- Mousa (10/5): -
- Soundous (9/5): -
- Ihab (10/5): -
- Ronald (6/5): My stay at Pullman Jumeirah Lakes Towers was a fair experience overall. One major issue was the lack of communication a -
- Mohamed (9/5): -
- Murad (10/5): -
- İlker Mete (9/5): -
- Ahmed (10/5): -
- Hugo (9/5): -
- Ahmed (10/5): -
- Olivia (10/5): - L’accueil, les chambre sont spacieuse De pas avoir de terrasse ou quoi
- Faizan Azhar (10/5): -
- Harris (10/5): Amazing - Everything was awesome - rooms, breakfast other activities
- Christoph (9/5): Quiet stay during challenging time - The location is excellent, and the hotel arrangements fits well.
The friendly staff finally make my stay almost perfect.
- Dmitry (8/5): - Clean and well equipped hotel close to metro station. Pullman quality is there. Price shown at booking.com was confusing. +40% was hidden in "taxes and surcharges". So the option looked very attractive, but in reality I have paid same amount that I've been offered at the counter.
- Ruben (10/5): -
- Amyn (10/5): -
- Anastasiia (10/5): -
- Yasser (9/5): -
- Marko (10/5): -
- abdulrahman (10/5): -
- Sofian (10/5): -
- Alexandr (6/5): -
- Siwar (10/5): -
- Natalia (10/5): - Wonderful place! Very cosy hotel, nice smell everywhere. Rather big rooms. Good breakfast. Close to the beach and just 2 min to the metro!
- Natalia (10/5): -
- Aaron (9/5): An exceptional stay defined by outstanding service, elegant comfort, and a fantastic dining experience at Pullman Dubai - The views,the room design, the staffs (being extra helpful and always smiling) Nothing
- C.P Devakaram (8/5): -
- Aaron (9/5): My stay at Pullman Dubai Jumeirah Lakes Towers was nothing short of exceptional. From the moment I arrived, I was welcom - I truly loved the exceptional cleanliness, the delicious food, the incredibly comfortable bed, the stunning views, and the beautifully designed room at Pullman Dubai Jumeirah Lakes Towers. Absolutely nothing
- Krishna (10/5): -
- FilipBrown (10/5): - Blisko do metra i Dubai Marina. Dobre śniadania!
- Helder (5/5): Average - Staff is kind Old bathrooms, restaurant is also outdated
- Rene (10/5): -
- tolga (10/5): Benim için çok güzel bir otel dubai de tek tercihim - Komum personel temizlik
- Zahra (9/5): - Everything Nothing
- Utegulov (10/5): -
- Mohsin Mansoori (6/5): -
- Jamie (7/5): The call to the room at 2am spoiled it a bit. - It was in a good location, had a good bar downstairs. My booking was made for two people - my girlfriend and I. When I checked in, both passports were not requested. However, when I returned home from dinner at 2am with my girlfriend, reception called me while we were about to sleep, to ask for my girlfriend’s passport. I got the feeling that the hotel treated it as if my girlfriend’s passport was a prostitute. To get a call at 2am was extremely unprofessional and it ruined the stay.
- Ingrid (10/5): - La ubicación cerca del metro Todo estaba perfecto
- hriise (5/5): Basic faults due to lack of proper maintenance - Location Waiting time to check in was long as only 1 person doing check in
One morning there was no hot water in shower
Phone in room did not work
Impossible to open draw with coffee and tea as handle was missing
- Muhammad (7/5): -
- Saad (10/5): Very nice service and staff - Good Facility
- Kubra (10/5): -
- Prateek (10/5): Amazing stay - Excellent Breakfast need to improve
- pew22 (8/5): -
- Marvin (10/5): Absolutely incredible! Best concierge ever! - Customer service.
I was well received, checked in early and upgraded complimentarily! When they knew that i was there for graduation, they sent chocolates and beautiful messages to my room, made me feel very special. The bathroom had a bit of a pee-smell, not too bad but it was noticable. It wasnt overwhelming but definitely noticable when close to the toilet seat.
- Bara (10/5): -
- سلطان (3/5): - اللوبي الاستقبال ليس بالمستوى المأمول
الخدمات وتنفيذها ليست سريعه
- Róbert (10/5): - Jó elhelyezkedés, nagyon közel a metróhoz. Bőséges és finom reggeli, kedves személyzet. Csodás kilátás a konditeremből 🙂
- Ganna (10/5): - Все было отлично, спасибо большое! Пожалуйста, сделайте точнее геолокацию, т.к. по навигатору очень сложно до вас доехать, постоянно вело в объезд.
- Mohamed (4/5): Used to be a fantastic place, but time is taking its toll on it - Most of the staff are very friendly, location was fantastic for business . I would say if it were not for the good staff, I would rate it even lower There are many signs of poor maintenance . Bathtub was damaged with some non hygienic marks around it ( didn’t use it and it looks worse in reality ). Filter water for a 5 star hotel ! I mean come on guys ..
breakfast is rushed and food quality is not as it used to be 4 years ago .
- Christoph (8/5): It was good maybe I will come back soon! - In general all is okay, but this time the stay was not as before! Over the past 12 month I see that the again of the hotel is visible due to limited maintenance.
Water pressure low, no hot water in the shower!
The flexibility to extend my business trip was impossible.
This affected my trip significantly.
- Habib (8/5): -
- Anirban (9/5): -
- John (10/5): Overall stay was good, staff are always polite and helpful - Have stayed there several times times, always good Coffee, needs to be better quality , had no flavour, tasted like cheap stuff
- Wayne (7/5): -
- XIAOYI (8/5): -
- B@ri (9/5): -
- Jaber (3/5): - Nothing, they gave me a smelly room
- MAITHAM HUSSAIN (10/5): -
- Nenad (6/5): Cheap in ever since - As someone who appreciates the brand Pullman, I naturally want with it among other options. I was looking for a hotel in JLT- location was great. I have to say that booking of 9 attracted me but I was really cautious since price was a bit too low. Hotel is completely outdated with very cheap interior. I’m very happy that they started renovations in the lobby and they provided instructions for checking in but in the basement it is almost impossible to get it right from the first time since there are no signs if you are arriving by a car so be prepared. Staff although helpful is untrained so please be patient with them. At the breakfast, they are so unprofessional that they are taking all utensils and glasses without asking you, which is rude. Breakfast is average. There are no facilities that you can enjoy apart from maybe a small pool, luckily I chose hotel only to sleep over and for this is very good. Far away from 5*!!! As a 4* - I couldn’t blame them for everything.
- Syed Hamid (3/5): In generla except for the toilet and room service, all other aspects were good. - Breakfast at restaurant was very good. Exceptional.
Reception Staff very cooperative.
Concierge staff was very cooperative and good. Requested many times the repair of change of non working taps in toiler, the plumber was very very uncooperative and we had to suffer due to this.
Room service was bad, sometimes they forgot to change towels, sometimes to put a new bathrobe. Extremely irritating.
- Khalil (1/5): Poor with lots of contractions work - Staff were good Lots of contractions are going on
Its inconvenient
Not friendly
- Mahmoud (10/5): - The best place , Thank you
- Hadi (1/5): -
- Khameis (9/5): -
- Anargul (9/5): -
- CB0963 (9/5): Ich komme ganz sicher wieder! - Das Frühstück ist immer perfekt und bietet eine Große Vielfallt. Der Kafee schmeckt hervorragend und das Personal ist sehr aufmerksam. So könnte jeder Morgen beginnen.
- Pero_Os (6/5): Dobar smještaj. - Ljubaznost osoblja na doručku, kao i raznovrsnost ponuđene hrane. Položaj hotela uz metro i tramvajsku stanicu. Sadržaji hotela kao što su bazen na zadnjem katu hotela, teretana i sauna, te mogućnost dogovaranja masaže u samom hotelu. Kode hotela mi se nije svidjelo to što čišćenje hotela nije bilo redovno, kao i zamijena ručnika. Nadalje u pogeldu sobe nije mi se svidjela kupaonica, kod koje je značajno puštala tuš kabina, nakon čega je cijeli pod kupatila bio mokar, a zbog neredovitog čišćenja sobe, to je predstavljao problem.
- Florian (9/5): Es war wirklich sehr angenehm und wir würden sehr gerne wieder kommen. - Sehr freundliches Personal und es wurde sich sehr Mühe gegeben. Es gibt Raucherzimmer und man sollte dies dringend vorher ankündigen wenn man nicht-Raucher ist und daher ein Nichtraucher-Zimmer will
- Lauren (10/5): -
- Richard (8/5): -
- Maxim (10/5): -
- Natasha (8/5): Good value for money. - Lovely modern foyer and the coffee shop and staff were excellent. There is also a convenience store right outside for essentials. The internet. It threw me off and disconnected me constantly. Please put in better Wi-Fi. A better selection of food and desserts is needed for the pool bar.
- Ana Paula (9/5): -
- ILIA (10/5): -
- Tshibalondi Victorine (8/5): Good - Good location The bathroom had a constant funny smell
- Sara (8/5): - Cozy hotel next to the metro station.
Varied breakfast. The breakfast restaurant was noisy and it took a really long time to get an ala carte omelette.
- marine (8/5): -
- Ahmed Ghazy (7/5): Great location and views, But expected better service - The location of the hotel is great, with access to both the metro and the tram making it easy to reach everywhere.
The views of the Marina from the room was also amazing We had to switch the room as the first one was not cleaned for a whole day despite us leaving the "Please clean the room" sign for the whole day (More than 12 hours)
- Wahby (8/5): -
- Choon Wiew (6/5): Perhaps the hotel should consider automated check in. - Good location with near access to expressway. Waited for almost 10 minutes to check in.
- Andres Felipe (8/5): Really good located - The hotel is really good located near to Dubai Marina walking near by 20min.
The metro station Sabha ( red line) is 3 minutes walking to the hotel. That metro station also has the Tram that takes you directly to the beach
- Andres Felipe (8/5): -
- Florina Andreea (7/5): -
- naseer (10/5): -
- Sławomir (10/5): - Wszystko w porządku lepiej niż oczekiwałem.
- Hashbeena (7/5): -
- reyaaz (10/5): - Helpful front desk; great porter; helpful housekeeping and cheerful valet
- Diana (10/5): - Las instalaciones Un poco la habitación
- Theresa Dominguez (10/5): -
- Dave (10/5): -
Photos