Best Western Buffalo Ridge Inn
Location: 310 W Mount Rushmore Rd, Custer, South Dakota, 57730, Custer, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Indulge in Relaxation
Take advantage of the indoor pool, terrace, and garden for a serene escape. Enjoy complimentary wireless internet, a TV in the common area, and a picnic area for added convenience.
Unwind with Luxurious Amenities
Start your day with a free full breakfast and explore additional perks like wired internet access, a 24-hour business center, and a round-the-clock front desk. Parking is on the house for a stress-free stay.
Comfort and Convenience
Stay in one of the 88 uniquely decorated guestrooms equipped with modern amenities. With a range of entertainment options, private bathrooms with complimentary toiletries, and ample space to make yourself at home.
Plan your stay at Best Western Buffalo Ridge Inn for an unforgettable experience in Custer, surrounded by natural beauty and local attractions.
Important Information
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Firepit
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Outdoor furniture
- Picnic area
- Golfing nearby
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Free wired internet
- Wheelchair accessible parking
- Braille or raised signage
- 24-hour business center
- Free self parking
- Computer station
- Pool sun loungers
- Free full breakfast
- Electric car charging station
- Water dispenser
- Housekeeping on request
- Firepit
- Vegetable garden
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Grey water recycling system
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Visual alarms in hallways
- Handrails in stairways
- Dog exercise area
- Change of towels (on request)
- Change of bed sheets (on request)
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Vegetarian breakfast available
- Organic food
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Thin carpet in public areas
- Tile flooring in public areas
Rooms Available
-
Standard Room, 2 Queen Beds, Microwave
2 Queen Beds
392-sq-foot room with city views
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)
1 King Bed and 1 Queen Bed
472-sq-foot room with city views
Layout - 2 bedrooms
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Access via exterior corridors
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
1 King Bed
392-sq-foot room, located on the ground floor, city views
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 1 King Bed (1st Floor;Pet Friendly)
1 King Bed
392-sq-foot room, located on the ground floor, city views
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Access via exterior corridors
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, Multiple Beds, Refrigerator & Microwave
3 Queen Beds
472-sq-foot room, located on the ground floor, city views
Layout - 2 bedrooms
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Access via exterior corridors
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 2 Queen Beds, Fireplace
2 Queen Beds
392-sq-foot room with city views
Relax - Fireplace
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Fireplace
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 1 King Bed, Microwave
1 King Bed
392-sq-foot room with city views
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Access via exterior corridors
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)
1 Queen Bed
392-sq-foot room, located on the ground floor, city views
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Access via exterior corridors
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
2 Queen Beds
392-sq-foot room, located on the ground floor, city views
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)
1 Queen Bed
392-sq-foot room with city views
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Access via exterior corridors
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)
2 Queen Beds
392-sq-foot room, located on the ground floor, city views
Internet - Free wired internet access
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Access via exterior corridors
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Guest Reviews
- Susan (8/5): - Clean and comfortable, conveniently located and a good breakfast.
- Ronald (10/5): - Clean, quiet, safe, and plenty of parking. Fireplace was an added plus.
- Jeffery (10/5): - This hotel is a good option if you are staying in the Custer area. It is close to several good restaurants.
- Kenneth (10/5): - No review
- Carol (10/5): - In town, parking right in front of my room, and breakfast every morning!
- Jaci (8/5): - Easy access to highway to both Custer State Park and Crazy Horse Monument. It’s not walkable to downtown Custer, but it was quiet and clean.
- Joseph (6/5): - Overall ok. Room in serious need of maintenance.
- Loueva (8/5): - Was nice
- Ruth (8/5): - Rooms are out dated. Dirty carpet. Heater/AC was also out dated. Time for an update! Quiet place. Breakfast was hot and had a lot of choices. We would stay again.
- Roger (10/5): Great little hotel - Great little hotel we've stayed here a couple of times now never disappointed good location rooms are always clean and tidy breakfast is pretty decent and the staff is very friendly
- Deetta (10/5): - It was very clean updated and the staff was friendly
- Garry (8/5): - Our room on second level was not clean. The penny on the floor indicated floors were not cleaned.
- Barbara (8/5): 2 night stay - The room and facility were great, clean. Laundry was available. The room was on the second floor and the stairs were a bit difficult. I would stay again. The staff were all friendly and helpful
- Lyn (10/5): - Nice room, convenient location
- Michelle (10/5): - Excellent location. Great staff. Beautiful hotel.
- Jane (10/5): - The staff was very friendly. The hot breakfast was excellent with plenty of options. We left something of value in the room and the manager. (Sean Gilmore) promptly retrieved it and saw to it that it was returned. Excellent customer service!
- Wayne (10/5): Worth the money - Comfortable beds, good internet, quiet, close to many fun things to do.
- Perry (8/5): - It was mostly fine.
- Wilfredo (8/5): - The room was great
- Nancy (10/5): - Clean. Comfortable bed. Good breakfast. nice staff at front desk.
- Marlyce (8/5): Steps for second floor rooms - The rooms were clean. The staff friendly. The parking lot had several larger spaces for big trucks. The breakfast was hot and was replenished quickly. It would be helpful to have a list of available channels, some displayed on the screen guide were not available. The one down side is there is no elevator for the site site - it’s not in the description so the top floor room was a challenge if one has multiple suitcases and other items to carry to the room.
- Larry (2/5): Disappointed with Service - I did not stay. So no rating. The hostess behind the counter was seriously enforcing the no pets rule. Every other BW hotel accepted my pet bird. The bird is a 3-yr old male cockatiel. he is Caged, is quiet, does not get out of the cage to do harm and is quite well behaved. In addition, I clean up after the bird before I leave the room - that means no seed litter and no little bird poops are left behind. As I said, several others have either not charged a pet fee or charged a small fee - $2.00 was common. This will not infuence my used of BW but it might. This "lady" must have been having a bad day because she was simply not very nice.
- James (8/5): - Our first evening the shower and bed both had issues but they were fixed the next day after I asked for help. The hotel is mostly clean and well cared for. Ask for a room on the 230s wing which is quieter.
- Dai (6/5): - just ok
- Regina (10/5): - Nice people!!
- Susan (10/5): - The room was nice and there a couple of restaurants that we could walk to eat.
- Linda (6/5): - The website didn't say that there was a $40 per night charge for a pet. The place could use a good cleaning. The bed however was comfortable. The hardest working person I saw was the lady who did breakfast. The night desk clerk was very nice.
- Lesley (10/5): - The room is a typical best western, acceptable and clean. The lady at the front desk recommended a great restsurant for dinner. Breakfast was the usual. Overall, the place was great for the price
- Ruslan (10/5): - Everything was good.
- Michael H (8/5): - Easy checking in and walkable to restaurants. Mini golf across the street. Room was clean.
- Auryane (4/5): - On est resté une nuit et heureusement. Les chambres ne sont pas de toute fraicheur je trouve mais surtout en allant nous coucher j’ai découvert des tâches sur les draps et il y avait des poils sur le drap housse. On dirait qu’ils n’avaient pas changé les draps entre 2 clients. De plus ce n’est pas une couette c’est un drap et une couverture toute fine. Déçue car habituellement cette chaine d’hôtel est plutôt correct.
- dale (8/5): - We tried to check in at 1:00 which was 2 hours early. Even though our room was ready the young lady wouldn't let us check in unless we paid a $30 fee. My wife's sister had a room at another motel and they had no problem checking in early.
- Verified traveler (10/5): Custer, SD - Nice place, friendly staff. Rooms are good size and cozy.
- Lori (6/5): - The location was very convenient to Custer State Park, Wind Cave, Jewel Cave, and Sylvan Lake. Our room’s cleanliness was subpar. Something was spilled in our shower and we found a sock laying on the floor from the previous person in our room.
- Michelle (8/5): - Was not able to turn the A/C off because it was up too high on the wall to reach it.
- Eric (6/5): - No ice or water and very small.
- Lacey (2/5): - I experienced the worst night ever in this hotel room. We found Bed Bugs and told the office and the lady at the front desk acted as if I was inconveniencing her. She did move us to a new room but it only slept 2 people and had one bed when I have 4 people. She brought a small and uncomfortable roll away bed, but the room was so small that it barely fit. There was literally no room to walk around. After we went to the new room, we inspected it and found TONS of bugs everywhere! Not only that but there where crumbs and dust in the corners and on the furniture. The curtains where stained with dirt and little red dots. More evidence of Bed Bugs! Since it was so late and I needed my kids to go to bed we were left with no choice but to stay for the night. My mom and I barely slept that night living with the heebie jeebies. Couldnt wait to check out in the morning... the manager was supposed to contact me, but I never heard from him. I paid $150 to live in hell for a night so I will be avoiding Best Western in the future.
- Barry (10/5): - Nice hotel.
- Erin (8/5): - We booked this property last minute and were pleasantly surprised at the quality of breakfast, the clean rooms and the ease of checking in. The coffee was good too. There is a $40 pet fee which surprised us because it was pet friendly.
- Rebecca (6/5): - No security on doors for buildings.
- George (10/5): - Very responsive and kind.
- Jan (6/5): - we needed to cancel our trip because my husband had to have unplanned back surgery, we tried to cancel 3 month in advance. we were unable to.We did not pay for traveler insurance , but other hotels gladly refunded our room since there was so much notice. we also couldn't rebook for next yuear. Frustrating, but lesson learn
- Eddie (8/5): - My favorite thing was the breakfast it was very good
- Keith (8/5): - Property was fine. Staff helpful. Pool difficult to access
- Kenneth (8/5): - Great service
- anneliese (10/5): - The bed was very comfortable and the room was very clean!
- Beth (2/5): Vomit! - We stayed in Room 302. The room wreaked of vomit and there was a large amount of mold in the tub! Never in our 50 years have we seen or smelled such grossness in a hotel!
- DEREK (8/5): - Easy access...nice breakfast...friendly staff
- Kelsey (6/5): - Pictures on the site are deceiving. It was fine for what we were staying for, but may not stay again.
- John (6/5): Not great, but not bad - Pretty basic motel. No elevator, and we had a second floor with bad knees. Not great, but not bad either. There was hair on the floor in the bathroom which was kind of disgusting.
- Linda J (10/5): Friendly staff, clean room! - Friendly staff, clean room, and very quiet! We would stay here again!
- Paul (10/5): - Great breakfast, bed and room in general.
- Bonnie (8/5): - Breakfast was ok. Nothing to look forward to. Hot food was cold. Did not refill coffee. Rooms were clean.
- Haohao (10/5): - I like the breakfast. The pool is not very clean
- John (6/5): - .
- Betty (10/5): - Checking in went very smoothly. Our room was nice and spacious. Beds and pillows were very comfortable. The hotel's location was great.
- Eric (10/5): - Very nice hotel, but please note… NO HOT TUB!!! Don’t believe the google pics on that. I booked here because the google pics showed a hot tub. It was very disappointing to find out they boarded over it. Otherwise, it’s a great place.
- Christine (10/5): - We loved our 2 night stay. The room was pleasant, along with the rest of the property. We did not use the pool. The breakfast was great! It was nice to see breakfast staffed to make sure everything was available. The staff was great! Our only disappointment was the soft bed. We were sinking to the middle of the bed. May be time to replace the mattress.
- Barbara (8/5): - Was very clean and up to date.
- Stephanie (10/5): - Great stay!
- Yeng (10/5): - Stayed here for a quick night on our way home from vacation. Front desk staff was friendly and thoughtful. She placed us near stairs and away from other guests without me requesting it. Which was nice since I had my children with me and had a lot to carry. The room was spacious and clean. Breakfast was good too.
- Carl (8/5): - Breakfast included
- Martine (10/5): - Friendly staff, close to some restaurant and gas station
- Evan (6/5): - Room felt like a closet, odd shaped bathroom, 1960's layout
- Margo (8/5): - Very friendly staff. Great location. Room was comfortable, however paint chipping and peeling off the walls should be fixed for a more clean look therefore making the room look fresh and more comfortable.
- Rachel (10/5): - I liked how I was able to park right in front of my room. I got a pet friendly room and being on the first floor was very easy for pet access. Staff was very friendly, room was clean. Traveled with my son alone and felt safe here.
- Rebecca (10/5): - Wonderful hotel bed was comfy. The room was super clean. The breakfast was phenomenal! Great variety. The pool was clean nice and warm. The staff was absolutely amazing especially Britt she was so nice and caring.
- phil (2/5): - The hotel is not fully updated and they charged the same prices as a FULLY UPDATED ROOM, without any compensation
- Melissa (4/5): - We liked the continental breakfast! Good variety and tasted average. We disliked the cleanliness, condition of the property, and bed.
- Verified traveler (6/5): 3 night stay while checking out the Black Hills - I didn’t like how dirty the bathroom floor seemed. I made my kids wear shoes for the 3 days we stayed (not just socks) throughout the room. It was an awesome location. The breakfast was ok. Most of the patrons were super friendly so that was pretty great!
- Mario (8/5): Not bad - I liked the property and the service, it had a laundry, ice machine, easy parking. Small town so everything is walkable. Room was clean but it just had this smell that was old, mildewy. Not sure if it came from the AC Unit, building, etc. overall, it was ok. That’s my only gripe.
- Laurel (10/5): - Really nice hotel
- Shari (6/5): - Room was clean but definitely needed some updating in the bathrooms, everything was stained. Parking in front of our room was at a terrible grade and angle. Entry door did not seal. You could see light through it. Staff were friendly and breakfast was good.
- Amanda (6/5): - The hotel looked nice but things were run down in our room. The toilet leaked a lot and the bathroom wasn’t very clean. We did like the 2 room option but our bed had a lot of someone else’s hair in it. The breakfast was disappointing and they didn’t have coffee.The rating was high so I booked this hotel, but sadly we were disappointed. The staff was friendly though.
- Scott (10/5): - Right along the interstate and for what we needed. Just a place to sleep for the night it was great
- Bryan (8/5): - This hotel has excellent staff, but is looking a bit outdated and in need of a revamp. It is not very convenient for dining options in town. It is not walkable.
- Christopher (10/5): - Great breakfast, clean rooms and helpful friendly staff
- tribuckblessed (8/5): Very nice hotel! - Really enjoyed our multiple nite stay here. It's an older motel, but it lived up to the expectations we had for a Best Western. Our room was very clean, and all aspects of the room functioned well (microwave, refrigerator, shower, etc). Breakfast was very nice too. Staff was very helpful and friendly. The guest laundry worked well too! Although we didn't use the pool, it looked very nice and inviting.
- Brian (8/5): - It was good.
- Sandra (6/5): - Staff were not friendly at all.
- Sheri (10/5): - We had a great experience staying at the Buffalo Ridge Inn. It was clean and quiet. Would stay there again.
- Tana (10/5): - Staff were all very friendly. Room was clean and location convenient.
- Cory (10/5): - We stayed here before and returned because the price is reasonable and the property is convenient.
- Shawn (10/5): - Great place. Will stay there again for sure
- Verified traveler (8/5): - The room was clean and quiet.
- amber (6/5): Gross socks - The room wasn’t very clean especially the carpet my socks were gross not updated
- Monica (8/5): - Nice place to stay - pretty decent breakfast. No elevator.
- Jim (4/5): - AC unit needs worked on makes a terrible noise when it comes on.
- Toni (8/5): - Good for a road trip stop. Nice room, staff and free breakfast.
- Debbie (8/5): - Very clean and comfortable
- jfhertner (8/5): easy if traveling with a pet - The property is a bit dated but certainly well maintained. Clean rooms and welcoming front desk area. Breakfast included. A bit extra charge on the room for those traveling with pets but that is expected and the motel does make a designated pet walking area available. Nearby restaurants.
- Y1376TEmelissag (6/5): Ok and affordable - Very convenient. Affordable. Clean for the most part. Don’t walk around barefooted.. The bedside lamps did Not work. Nice indoor pool. Very close to food and mostly everything you came to see. Breakfast was good both days we stayed. Coffee pot, microwave and small fridge in the room.
- Max (8/5): - Good hotel in nice area
- frank (10/5): - I would have given 5 stars on cleanliness except for the accumulated dust and dirt in the floor corners in the bathroom. Not good for my allergies.
- Lisa (10/5): - Clean, quiet, friendly staff, good location.
- Roger (10/5): About what you would expect for a Best Western - Nice hotel very convenient location friendly staff and a nice breakfast
- Misty (10/5): - Quiet. Staff polite
- Ally (10/5): - The property was clean, pool was excellent, great breakfast. Would stay here again!
- Jason (8/5): - Friendly staff. Clean
- Liliya (10/5): - We were greeted by a very friendly and kind gentleman at the desk, the rooms were clean and spacious. It smelled nice and clean. Free breakfast was good variety but no waffles (we saw a waffle maker in the picture)
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