Octave Crystal Heights
Location: 957 12th Main Road HAL 2nd Stage, Indiranagar, Bangalore, in
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in the vibrant Indiranagar district of Bangalore, Octave Crystal Heights is strategically positioned near popular attractions such as The Heritage Centre & Aerospace Museum, Commercial Street, and Brigade Road.
Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a bar, room service, and a 24-hour front desk. Each room features a private bathroom, a kettle, a wardrobe, and a flat-screen TV for your enjoyment.
Nearby Attractions
Explore nearby landmarks like Chinnaswamy Stadium and Forum Mall, Koramangala, just a short distance away. With Kempegowda International Airport within reach at 32 km, Octave Crystal Heights is the perfect choice for your stay in Bangalore.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Express check-in/check-out
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Deluxe Double Room
Featuring air conditioning, a wardrobe and an electric kettle, this double room includes a private bathroom. This double room features a TV. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Air conditioning
- Fan
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Trash cans
-
Family Room
Featuring air conditioning, a wardrobe and an electric kettle, this family room includes a private bathroom. This family room features a TV. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Air conditioning
- Fan
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Trash cans
Guest Reviews
- Singh (1/5): -
- sowmiya (8/5): -
- Ratawa (1/5): -
- Muralidharan (1/5): -
- Jijo (2/5): Wrong choice. - 1) The room I booked was severely stinky. Seems they haven't even cleaned the room after the last booked people vacated. After asking the staff to spray any room deo they did, but didn't bother to clean to unhygienic bathroom. The bathroom floor, the tiles and the washbasin was full of dirt and stains making it totally uncomfortable to use it.
The room' floor was full of sand as well.
The staff was hardly available to ensure room facility
- Sujit (1/5): - The room is in pathetic condition.. The entire thing.. from furniture, cleanness, staff behaviour, support from desk manager...
The mamager was rude, instead of resolving our problem... they didnt do anything... they deny the refund even we didnt use their facility....
- MUKTESHWAR (8/5): - Service Bathroom
- chandu (9/5): -
- sowmiya (9/5): -
- sowmiya (9/5): -
- Ramkrishna (1/5): - He did not gave us room .. he ask me to pay my mobile phone was switched off and he doesn't have card machine
- Manav (2/5): -
- pritham denzil (10/5): Best Choice of stay in Indiranagar - Have stayed here before and this time I had booked the room for a visiting friend . Heart of Indiranagar where access to some
Of the best nightlife is only minutes away by walk Nothing to say
- Ali (1/5): Need refurbishment - Nothing The place is super old and not clean.. I checked out same day and left despite of the booking because there were insects in the bathroom.. the staff at front desk is very rude but the porter who helped with luggage was a nice guy..
- Donagh (2/5): The room had bad-smelling bedding and loud traffic noise, making it impossible to sleep, and despite my complaint and re - Nothing The bedding and pillows in the room smelled bad, and the traffic noise outside made it very hard to sleep. I spent only a few hours in the room but couldn’t rest at all because of the noise and the unpleasant smell coming from the pillows.
I went down to complain and asked for a refund so I could go somewhere else, but they refused. I even offered to pay for the first night, since I had stayed a few hours, and requested a refund for the second night at least — but they wouldn’t agree. While I was complaining, another guest beside me was also raising a complaint.
Overall, the stay is not worth it unless you don’t mind noise and bad smells in the room.
- sowmiya (8/5): -
- Chandra (10/5): Exceptional - This is a fantastic hotel our rooms were very comfortable this hotel is convent to the centre area of the Indira Nagar as well as the boobs restaurants very good Central there only I only wish we would have state longer than just tonight before continue has the other parts very good all staff all chill
- Sowmiya (9/5): Superb -
- Nitya (10/5): Exceptional -
- Shushanth (10/5): Exceptional - Challa baga yound android ravachu kurulli vaga sahayaab chastara
- פאינארו (1/5): Bad -
- V (10/5): Exceptional - Nice room good location all over fullof pubs & restaurant and good helping staffs all over good 😊💯
- Taruna (6/5): Pleasant -
- Shushanth (10/5): Exceptional - Good location nice stay allover Good 👍
- Gopal (10/5): Exceptional -
- Linda (3/5): Poor - Location
- Dew (10/5): Exceptional -
- Sathishkumar (1/5): Bad -
- Nitesh (5/5): Passable -
- Larishai (10/5): Exceptional - Best location Mosquitos
- Larishai (10/5): Exceptional -
- Vivek (10/5): Exceptional -
- Dhibar (10/5): Exceptional - All good
- Moumita (10/5): Exceptional -
- Dhibar (10/5): Exceptional - Nice to stay all over good 💯😊
- Sowmiya (8/5): Very good -
- Shushanth (10/5): Exceptional - Good location over all Good 👍
- Rajat (1/5): Bad -
- Pankaja (8/5): Very good -
- Rohit (5/5): Average - Location of the property
- Indranil (7/5): Good -
- Casey (1/5): Would not recommend - Nothing except maybe location Room cleanliness, overall cleanliness, security
- Md (7/5): Price was good - it was good experience the room i booked and got same as room hospitality
- Suhit (10/5): Exceptional -
- Sweta (10/5): It was awesome -
- Shushanth (10/5): Exceptional - Overall good
- Bipin (3/5): Poor Stay - Counter staffs were cordial.
Checking was smooth. Room is not clean, smelly, the bedsheets were stenchy.
Towels were also smelly not clean enough.
Did not provide any toiletries for long stay.
Room cleaning services didn't come all 4 days.
Corridors were full of trash.
Even in non smoking rooms we can smell cigarette smokes
Ac was very noisy. It was not giving enough cooling.
Last day the cooling stopped and water was dripping inside the room.
Even after complaining, no one came to attend.
- Ahamed (1/5): Bad -
- Adyanthaya (8/5): great room - I have seen reviews which stated that the room was bad but for me it looked good. it was clean and located in a super location. loved it. rooms does need few maintenance. specially the toilet
- Vivek (10/5): Exceptional -
- Shushanth (10/5): Exceptional - Very nice to stay
- Chandru (10/5): Exceptional -
- N (8/5): Very good -
- Ravva (2/5): Very poor - Nothing Room
No dental kit
No hot water
No handwash
Cockroaches roaming around
Very dirty room
- Vivek (10/5): Exceptional -
- S. (10/5): Exceptional -
- Suhit (10/5): Exceptional -
- Shushanth (10/5): Exceptional - Location chalabagaunde gadlu padaga younda
- Vivek (10/5): Exceptional -
- Gobardhan (10/5): Exceptional -
- Imdad (9/5): Superb -
- Gopal (10/5): Exceptional -
- Vivek (10/5): Exceptional -
- Chethan (1/5): It's terrible dirty place with rude receptionist.pls don't book this - Please don't book this hotel . It's extremely dirty and not like photos. The place stinks, the bathroom fittings was dusted, mirror was missing, it was extremely bad. The receptionist Sam is extremely rude and not even ready to help you with anything. This is one of the worst hotel i ever booked.Please do not book this hotel if you care about your safety, hygiene or you expect any basic service.
Service
Due to my flight arrival I had to check in around mid night. Before I booked it on booking.com I had called this hotel to confirm if they allow 24hr check in and out and they confirmed the same saying check in and check out can be adjusted and I can stay till sun evening.( I have recording of this conversation where they confirm on allowing customised check in and out)
I arrived at the hotel around 1am due to flight delay. I asked receptionist Sam to show me sample room. The room was smelly, ugly as shit, bathroom fittings was rusted, mirror was broken in bathroom . Basically it was nothing like the photos showed in booking.com.
I still decided to stay there since it was midnight so started filling form. However, Sam was extremely rude and told me I need to vacate room by next day 11am, refused to accept that hotel had promised me of customised check out , he refused to give me manager number, he proudly says that he doesn't give damn about what they say during Booking since they do it to woo customer, he acknowledged that employee under him spoke to me was not aware of check in out process after I made him listen to call recording.
I had to literally search complete new place risking, walking around with my luggage at 2am night.
Whoever is the owner please fire this guy, you lost good business customer today i will ensure none of my business circle book this hotel, if service was welcoming i would have still ignored the bad room issue but Sam was extremely rude, lacks manners and threatened me , he openly says he doesn't care abt customer or review or thier satisfaction. Pls stop hiring uneducated ppl to save money as your main guy to handle customer. He was utterly useless and acts like he was doing us favour to handle our booking.
- Hari (3/5): Poor -
- Vivek (10/5): Exceptional -
- Madiri (1/5): Bad -
- Jayakrishnan (7/5): Good - Fine stay Nothing much
- Raju (10/5): Exceptional - Room was very good 👍 it was clean and neat and all over is good Nothing
- Das (10/5): Exceptional -
- Haridas (7/5): Good -
- Prakash (4/5): Disappointing -
- Anbazhagan (7/5): Good -
- Amruth (1/5): Did not like the property and stay. - The location where this property is situated. No drinking water facility.
Non working AC.
Unhygienic sheets.
Claustrophobic rooms.
The rooms look shady.
The pictures in this site are deceiving, real looks nightmare and horrific.
- Diana (5/5): Passable - The pictures are not the same as the reality
- Sudarshan (10/5): Exceptional - Over all good 👍
- Arun (10/5): Exceptional -
- Sahil (10/5): It was a very pleasant day. Had a good time with the staff at the hotel. The staff is very friendly doesn’t bother you m - SAM TO BE A GOOD HOST AT THE PROPERTY. Nothing as such
- Das (10/5): Exceptional -
- Das (10/5): Exceptional -
- Karthik (4/5): Disappointing -
- Pramukh (1/5): Bad - Location Dirty room... With no maintenance
- Shantanu (7/5): Good - There were cockroaches in the room. The bathroom was very uncomfortable and bathroom door was full of some type of fungus.
- Regi (7/5): Overall value for money - Location excellent
Staff..friendly
Rooms good Bathrooms..not so clean
- Das (10/5): Exceptional -
- Adrian (8/5): Very good -
- Seebo (2/5): I will never recommend this to anyone - customer service person was helpful but he couldn't help much as it was not in his control Air condition was not working even though I paid for AC room
My kid and myself couldn't sleep well
Bathroom was stinking a bit
Surprisingly the bathroom window had old format of glasses without net and mosquitoes troubled us till 5:45 in morning
Sleeping with good night machine on is bad for health but yet we had to do so and turned ourself in wrong direction to get the fan at full speed to ensure mosquitoes done bite us
I will never recommend this to anyone
- Sridharan (1/5): Bad -
- Vijaya (7/5): Overall liked the Room - Very close to my workplace Having a single bed is a disadvantage when sharing the room with a colleague. AC wasn't working.
- Das (10/5): Exceptional -
- Nimish (9/5): Superb -
- Anuj (7/5): Good -
- Khemia (1/5): Bad - There's was nothing I liked. It wasn't clean place, bedroom wasn't clean, bathroom was very dirty and the bathroom doors were so dirty that they had mold on them on the entire doors. Hallway was smelly. No care or maintenance of the place. Staff wasn't helpful. Bedroom AC was dirty and broken like it was 100 years old. Ceiling fan was dirty. Kettle was broken and dirty. The tap water was dirty. The list goes on. I'll never recommended this place to anyone. I don't know how this hotel is running it's business, it should shut down it's business.
- Vivek (10/5): Exceptional -
- Kelen (10/5): Exceptional -
- Andreia (6/5): Pleasant -
- Kelen (10/5): Exceptional -
- Srinath (1/5): Bad -
- Srinath (2/5): Very poor -
- Singh (10/5): Exceptional - Amazing stay with great hospitality
Thanks to Sam
Photos